Aqualuz Troia Lagoa Hotel by The Editory
US$130
/ night
Avg. for October
Prices for Aqualuz Troia Lagoa Hotel by The Editory
Select dates to see prices and availability
US$130
/ night
Avg. for October
Monthly average prices
Nightly prices at Aqualuz Troia Lagoa Hotel by The Editory average US$88 in the cheapest month (May) and US$394 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$115 |
| February | US$91 |
| March | US$100 |
| May | US$88 |
| June | US$394 |
| July | US$247 |
| October | US$130 |
| November | US$111 |
| December | US$115 |
J
F
M
M
J
J
Oct · US$130
O
N
D
Most expensive: June (~US$394)
Cheapest: May (~US$88)
About this property
Experience luxury at this hotel with indoor and seasonal outdoor pools, dining options, and close proximity to Troia Beach.
Swimming pool
Elevator/Lift
Babysitting/Child services
Room service
Tennis courts
Safe-deposit box
Location
Rua Do Choupo, Carvalhal, Grandola, Portugal
Room options
4
Studio
Room details
2 Single Beds
and 1 Sofa Bed
377 ft²
Air ConditioningHeatingRefrigerator
9
Studio, Sea View
Room details
2 Single Beds
and 1 Sofa Bed
409 ft²
Air ConditioningHeatingRefrigerator
9
Suite, 1 Bedroom
Room details
2 Single Beds
1 Sofa Bed
581 ft²
Air ConditioningHeatingRefrigerator
Studio, Sea View (With Bunk Beds)
Room details
Studio (With Bunk Bed)
Room details
Guest reviews of Aqualuz Troia Lagoa Hotel by The Editory
8.3
Very good
Based on 33 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, The Anchor Troia River earns praise for its beach access and spacious apartment style rooms, while many guests report dated maintenance and inconsistent service with queues at check in and uneven follow up on reported issues.
Read moreWas this helpful?
What guests think
Across recent reviews, The Anchor Troia River earns praise for its beach access and spacious apartment style rooms, while many guests report dated maintenance and inconsistent service with queues at check in and uneven follow up on reported issues.
Facilities draw mixed feedback: families like the pools and kids club, but reviews mention too few loungers, occasional pool cleanliness problems, and gym or sauna closures. Breakfast ranges from excellent to ordinary, with frequent notes about long queues and weak organization; dinner options feel limited or expensive for some. Best suited to travellers who prioritize space and location over polish.
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AI-generated summary based on recent guest reviews
Facilities
Families like the indoor and outdoor pools and the kids club. Multiple reviews note too few loungers, occasional pool cleanliness issues, gym or sauna closures, and a parking fee that surprised some guests.
Related guest reviews
4
Alain
22 Aug 2024
·
Stayed 2 nights
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es un servicio mínimo. No hay estación de huevos/omeletes y no se puede pedir nada a los camareros. El gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. El mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es un servicio mínimo. No hay estación de huevos/omeletes y no se puede pedir nada a los camareros. El gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. El mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
6
Julien
8 Aug 2024
·
Stayed 1 night
Grand complexe hotelier avec piscine bruyante avec musique. C est un club de vacances en fait. Personnel pas au niveau d'un quatre étoiles.
Grand complexe hotelier avec piscine bruyante avec musique. C est un club de vacances en fait. Personnel pas au niveau d'un quatre étoiles.
10
Jacques
14 Jul 2024
·
Stayed 9 nights
Pelouse autour de la piscine et parasols en mauvais état
Pelouse autour de la piscine et parasols en mauvais état
4
Chaira
3 Jun 2025
·
Stayed 2 nights
Our overall experience at the hotel was far from positive. The lobby consistently had long queues, and there were noticeable complaints and dissatisfaction from various guests, creating an unwelcoming atmosphere. I am extremely disappointed by this experience, as the advertised facilities, gym and Sauna were a significant reason for choosing Aqualuz Editory Mar and Rio and everything was out of order. The additional costs incurred to use another hotel's facilities were both unexpected and frustrating.
Our overall experience at the hotel was far from positive. The lobby consistently had long queues, and there were noticeable complaints and dissatisfaction from various guests, creating an unwelcoming atmosphere. I am extremely disappointed by this experience, as the advertised facilities, gym and Sauna were a significant reason for choosing Aqualuz Editory Mar and Rio and everything was out of order. The additional costs incurred to use another hotel's facilities were both unexpected and frustrating.
4
Alain
22 Aug 2024
·
Stayed 2 nights
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es mínimo. No hay estación de huevos y no se puede pedir a los camareros, el gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. En fin. Todo para no gastar olvidando lo que busca un cliente de este tipo de alojamiento. Por último, el mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Vimos también un bicho en la recepción. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es mínimo. No hay estación de huevos y no se puede pedir a los camareros, el gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. En fin. Todo para no gastar olvidando lo que busca un cliente de este tipo de alojamiento. Por último, el mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Vimos también un bicho en la recepción. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
10
Lee
6 Oct 2025
·
Stayed 9 nights
This was my fourth stay at the Aqualuz. The hotel is perfect for me, and it is right in the middle of one of my favourite parts of the world to visit. I am there for work, so I have ideal access for where I need to be, in an extremely comfortable hotel, with spacious rooms and great facilities (including breakfast, the pool, and the bars/restaurants), and (the highlight) to have near-direct access to an incredibly beautiful beach. Staying at Aqualuz each year is one of my favourite things to do in life.
This was my fourth stay at the Aqualuz. The hotel is perfect for me, and it is right in the middle of one of my favourite parts of the world to visit. I am there for work, so I have ideal access for where I need to be, in an extremely comfortable hotel, with spacious rooms and great facilities (including breakfast, the pool, and the bars/restaurants), and (the highlight) to have near-direct access to an incredibly beautiful beach. Staying at Aqualuz each year is one of my favourite things to do in life.
8
Umberto
14 Aug 2025
·
Stayed 4 nights
Das Hotel ist insgesamt gut und die vier Sterne sind gerechtfertigt. Allerdings merkt man, dass es in die Jahre gekommen ist – die letzte Renovierung liegt wohl über 15 Jahre zurück, und ein Facelifting wäre inzwischen angebracht. Das Frühstücksbuffet bietet eine große Auswahl, allerdings ist das Angebot täglich identisch. Eine bessere Organisation der Platzvergabe am Morgen wäre wünschenswert, da es teilweise zu langen Wartezeiten kommt. Die Klimaanlage hat nur wenig gekühlt und war zudem recht laut. Trotz Meldung an der Rezeption und angeblicher Überprüfung konnten wir keine Verbesserung feststellen. Positiv hervorzuheben sind das freundliche, hilfsbereite Personal und die zentrale Lage – Strand, Streetfood-Stände und verschiedene Ladenlokale sind bequem zu Fuß erreichbar. Der Pool ist groß, jedoch gibt es eher wenige Liegestühle, sodass es oft schwierig war, einen Platz zu finden. Fazit: Ein solides Hotel mit Stärken bei Lage und Service, aber auch mit klaren Modernisierungs- und Organisationspotenzialen.
Das Hotel ist insgesamt gut und die vier Sterne sind gerechtfertigt. Allerdings merkt man, dass es in die Jahre gekommen ist – die letzte Renovierung liegt wohl über 15 Jahre zurück, und ein Facelifting wäre inzwischen angebracht. Das Frühstücksbuffet bietet eine große Auswahl, allerdings ist das Angebot täglich identisch. Eine bessere Organisation der Platzvergabe am Morgen wäre wünschenswert, da es teilweise zu langen Wartezeiten kommt. Die Klimaanlage hat nur wenig gekühlt und war zudem recht laut. Trotz Meldung an der Rezeption und angeblicher Überprüfung konnten wir keine Verbesserung feststellen. Positiv hervorzuheben sind das freundliche, hilfsbereite Personal und die zentrale Lage – Strand, Streetfood-Stände und verschiedene Ladenlokale sind bequem zu Fuß erreichbar. Der Pool ist groß, jedoch gibt es eher wenige Liegestühle, sodass es oft schwierig war, einen Platz zu finden. Fazit: Ein solides Hotel mit Stärken bei Lage und Service, aber auch mit klaren Modernisierungs- und Organisationspotenzialen.
10
Declan
7 Oct 2025
·
Stayed 1 night
Great hotel everything as expected - only down side was the cost to park my car should be included up front
Great hotel everything as expected - only down side was the cost to park my car should be included up front
10
Dominick
20 Jul 2025
·
Stayed 3 nights
Absolutely loved our stay at this beautiful hotel right on the beach. Would absolutely recommend and stay again. Staff was friendly and helpful. Close walk to the beach and to the dock area with plenty of dining options and Casino. Indoor pool is a big plus for when weather isn’t ideal for outdoor pool and beach. My kids enjoyed the kids club child care for the adults to get a break. Breakfast buffet was fabulous. Can’t wait to return and stay here again.
Absolutely loved our stay at this beautiful hotel right on the beach. Would absolutely recommend and stay again. Staff was friendly and helpful. Close walk to the beach and to the dock area with plenty of dining options and Casino. Indoor pool is a big plus for when weather isn’t ideal for outdoor pool and beach. My kids enjoyed the kids club child care for the adults to get a break. Breakfast buffet was fabulous. Can’t wait to return and stay here again.
6
Sandy
2 Oct 2024
·
Stayed 4 nights
Absolutely disappointing. The hotel property was advertised with wellness centre, pool, gym etc. however, it seemed to be all under maintenance at the same time. The condition of the indoor pool was absolutely filthy and unclean. Me and my partner had to travel to another hotel to use their swimming pool. No help from management. Staff at reception admitted pool had not been clean and poor management. Booked a massage and the masseuse never showed up on the agreed date, she then sent a text message saying she had to cancel last minute. This hotel has a lot of potential, unfortunately it does not meet the standards of a 4 star hotel. Very expensive stay for unusable facilities. Waste of money!
Absolutely disappointing. The hotel property was advertised with wellness centre, pool, gym etc. however, it seemed to be all under maintenance at the same time. The condition of the indoor pool was absolutely filthy and unclean. Me and my partner had to travel to another hotel to use their swimming pool. No help from management. Staff at reception admitted pool had not been clean and poor management. Booked a massage and the masseuse never showed up on the agreed date, she then sent a text message saying she had to cancel last minute. This hotel has a lot of potential, unfortunately it does not meet the standards of a 4 star hotel. Very expensive stay for unusable facilities. Waste of money!
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is mixed. Some highlight clean rooms and public areas, while others report minimal housekeeping, worn bathrooms, and instances of dirty or green pool water, plus an isolated insect sighting.
Related guest reviews
8
Diogo
21 Aug 2025
·
Stayed 5 nights
The studio room was similar to the description given and the living space is quite spacious and renovated (bedroom and living room area). The kitchnette is well equipped. The toilet room was ok but could benefit from fixing some parts (e.g. the bathtub floor was rusty). The communication at the reception was not good, they gave no information regarding the restaurants, breakfast, activities for kids, etc. And that information is not available at the room or via the tv app so the first hours you will be a bit lost regarding what is available. There is a baby and a kids rooms with some activities. Breakfast has a good variety but at the latter hours the queues can be very long. Dinner has a good selection, but be aware that thr opening time is 19.30h which can be challenging with kids. The stay was ok but considering that it is a 4-star hotel and the price charged per night we were expecting much more.
The studio room was similar to the description given and the living space is quite spacious and renovated (bedroom and living room area). The kitchnette is well equipped. The toilet room was ok but could benefit from fixing some parts (e.g. the bathtub floor was rusty). The communication at the reception was not good, they gave no information regarding the restaurants, breakfast, activities for kids, etc. And that information is not available at the room or via the tv app so the first hours you will be a bit lost regarding what is available. There is a baby and a kids rooms with some activities. Breakfast has a good variety but at the latter hours the queues can be very long. Dinner has a good selection, but be aware that thr opening time is 19.30h which can be challenging with kids. The stay was ok but considering that it is a 4-star hotel and the price charged per night we were expecting much more.
4
Alain
22 Aug 2024
·
Stayed 2 nights
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es un servicio mínimo. No hay estación de huevos/omeletes y no se puede pedir nada a los camareros. El gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. El mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es un servicio mínimo. No hay estación de huevos/omeletes y no se puede pedir nada a los camareros. El gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. El mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
6
noemi
17 Jul 2025
·
Stayed 5 nights
Check in malo. Sin ni gina indicación ni explicación del funcionamiento del hotel. Camas bastante incómodas, los colchones se hunden. Limpieza “minimalista” /mala pero diaria. “Tapan” las camas sin siquiera sacudir la arena. No aspiran ni limpian muebles… solo hacen los sanitarios. No te explican funcionamiento de la cocina ni piscina (se supone que lo has de leer tu en el menú de la TV) . El desayuno es de mediocre a malo. Cada día exactamente lo mismo de mediocre o mala calidad. Hay fruta fresca pero siempre la misma. Teníamos estropeado el desagüe del baño, el aspirador de la cocina y el teléfono. Nunca vinieron a arreglarlo. En general nada grave, pero para el precio que piden, no corresponde este servicio. Lo mejor: vistas maravillosas, localización muy practica y a pie de playa, grandes espacios en lobby y habitaciones y personal muy amable (aunque ineficiente)
Check in malo. Sin ni gina indicación ni explicación del funcionamiento del hotel. Camas bastante incómodas, los colchones se hunden. Limpieza “minimalista” /mala pero diaria. “Tapan” las camas sin siquiera sacudir la arena. No aspiran ni limpian muebles… solo hacen los sanitarios. No te explican funcionamiento de la cocina ni piscina (se supone que lo has de leer tu en el menú de la TV) . El desayuno es de mediocre a malo. Cada día exactamente lo mismo de mediocre o mala calidad. Hay fruta fresca pero siempre la misma. Teníamos estropeado el desagüe del baño, el aspirador de la cocina y el teléfono. Nunca vinieron a arreglarlo. En general nada grave, pero para el precio que piden, no corresponde este servicio. Lo mejor: vistas maravillosas, localización muy practica y a pie de playa, grandes espacios en lobby y habitaciones y personal muy amable (aunque ineficiente)
10
Jacques
14 Jul 2024
·
Stayed 9 nights
Pelouse autour de la piscine et parasols en mauvais état
Pelouse autour de la piscine et parasols en mauvais état
4
Alain
22 Aug 2024
·
Stayed 2 nights
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es mínimo. No hay estación de huevos y no se puede pedir a los camareros, el gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. En fin. Todo para no gastar olvidando lo que busca un cliente de este tipo de alojamiento. Por último, el mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Vimos también un bicho en la recepción. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es mínimo. No hay estación de huevos y no se puede pedir a los camareros, el gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. En fin. Todo para no gastar olvidando lo que busca un cliente de este tipo de alojamiento. Por último, el mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Vimos también un bicho en la recepción. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
6
Maria Bruun
28 Sept 2025
·
Stayed 2 nights
The suites are spacious, clean and well laid out. The communal areas are well maintained and clean too and it is an easy walk to the beach. The staff was friendly at all levels but had little information to offer (and no initiative to try to find answers or solutions) when asked questions. The breakfast seems to have received good reviews from other guests, but it was quite frankly very ordinary- most disappointingly, the "juice" was a weak artificial machine mix - strange for Portugal. A "double bed" consists of two single beds put together which is uncomfortable. There are of course solutions where two beds can be joined without a notable "crack" in the middle, but that doesn't seem to be something they worry about at this hotel. I also find it strange that the apartment suites didn't have bottle openers and wine glasses as default - again, this is Portugal... These might seem like small issues, but we expected better
The suites are spacious, clean and well laid out. The communal areas are well maintained and clean too and it is an easy walk to the beach. The staff was friendly at all levels but had little information to offer (and no initiative to try to find answers or solutions) when asked questions. The breakfast seems to have received good reviews from other guests, but it was quite frankly very ordinary- most disappointingly, the "juice" was a weak artificial machine mix - strange for Portugal. A "double bed" consists of two single beds put together which is uncomfortable. There are of course solutions where two beds can be joined without a notable "crack" in the middle, but that doesn't seem to be something they worry about at this hotel. I also find it strange that the apartment suites didn't have bottle openers and wine glasses as default - again, this is Portugal... These might seem like small issues, but we expected better
8
Eduardo
24 Jul 2025
·
Stayed 1 night
Ótima localização , bom café da manhã , mas os quartos e banheiros necessitam de mais cuidados e melhor manutenção !!
Ótima localização , bom café da manhã , mas os quartos e banheiros necessitam de mais cuidados e melhor manutenção !!
10
Paulo
26 Apr 2025
·
Stayed 1 night
Foi uma estadia muito agradável, o apartamento estava bem equipado, limpo, o pequeno almoço correspondeu.
Foi uma estadia muito agradável, o apartamento estava bem equipado, limpo, o pequeno almoço correspondeu.
6
Sandy
2 Oct 2024
·
Stayed 4 nights
Absolutely disappointing. The hotel property was advertised with wellness centre, pool, gym etc. however, it seemed to be all under maintenance at the same time. The condition of the indoor pool was absolutely filthy and unclean. Me and my partner had to travel to another hotel to use their swimming pool. No help from management. Staff at reception admitted pool had not been clean and poor management. Booked a massage and the masseuse never showed up on the agreed date, she then sent a text message saying she had to cancel last minute. This hotel has a lot of potential, unfortunately it does not meet the standards of a 4 star hotel. Very expensive stay for unusable facilities. Waste of money!
Absolutely disappointing. The hotel property was advertised with wellness centre, pool, gym etc. however, it seemed to be all under maintenance at the same time. The condition of the indoor pool was absolutely filthy and unclean. Me and my partner had to travel to another hotel to use their swimming pool. No help from management. Staff at reception admitted pool had not been clean and poor management. Booked a massage and the masseuse never showed up on the agreed date, she then sent a text message saying she had to cancel last minute. This hotel has a lot of potential, unfortunately it does not meet the standards of a 4 star hotel. Very expensive stay for unusable facilities. Waste of money!
8
Ana
2 Jun 2024
·
Stayed 2 nights
Bom nível de limpeza e conforto. Foram céleres na resolução das situações que se foram apresentando. A equipa é jovem e simpática contudo denota-se a inexperiência. Felizmente existem funcionários que resolvem. Pequeno almoço Bom. A cozinha equipa com o necessário.
Bom nível de limpeza e conforto. Foram céleres na resolução das situações que se foram apresentando. A equipa é jovem e simpática contudo denota-se a inexperiência. Felizmente existem funcionários que resolvem. Pequeno almoço Bom. A cozinha equipa com o necessário.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious apartment-style units with kitchenettes, and many have attractive views. Decor and fittings feel dated for several guests, with reports of uncomfortable joined twin beds and occasional noise or light intrusion affecting rest.
Related guest reviews
8
Diogo
21 Aug 2025
·
Stayed 5 nights
The studio room was similar to the description given and the living space is quite spacious and renovated (bedroom and living room area). The kitchnette is well equipped. The toilet room was ok but could benefit from fixing some parts (e.g. the bathtub floor was rusty). The communication at the reception was not good, they gave no information regarding the restaurants, breakfast, activities for kids, etc. And that information is not available at the room or via the tv app so the first hours you will be a bit lost regarding what is available. There is a baby and a kids rooms with some activities. Breakfast has a good variety but at the latter hours the queues can be very long. Dinner has a good selection, but be aware that thr opening time is 19.30h which can be challenging with kids. The stay was ok but considering that it is a 4-star hotel and the price charged per night we were expecting much more.
The studio room was similar to the description given and the living space is quite spacious and renovated (bedroom and living room area). The kitchnette is well equipped. The toilet room was ok but could benefit from fixing some parts (e.g. the bathtub floor was rusty). The communication at the reception was not good, they gave no information regarding the restaurants, breakfast, activities for kids, etc. And that information is not available at the room or via the tv app so the first hours you will be a bit lost regarding what is available. There is a baby and a kids rooms with some activities. Breakfast has a good variety but at the latter hours the queues can be very long. Dinner has a good selection, but be aware that thr opening time is 19.30h which can be challenging with kids. The stay was ok but considering that it is a 4-star hotel and the price charged per night we were expecting much more.
6
noemi
17 Jul 2025
·
Stayed 5 nights
Check in malo. Sin ni gina indicación ni explicación del funcionamiento del hotel. Camas bastante incómodas, los colchones se hunden. Limpieza “minimalista” /mala pero diaria. “Tapan” las camas sin siquiera sacudir la arena. No aspiran ni limpian muebles… solo hacen los sanitarios. No te explican funcionamiento de la cocina ni piscina (se supone que lo has de leer tu en el menú de la TV) . El desayuno es de mediocre a malo. Cada día exactamente lo mismo de mediocre o mala calidad. Hay fruta fresca pero siempre la misma. Teníamos estropeado el desagüe del baño, el aspirador de la cocina y el teléfono. Nunca vinieron a arreglarlo. En general nada grave, pero para el precio que piden, no corresponde este servicio. Lo mejor: vistas maravillosas, localización muy practica y a pie de playa, grandes espacios en lobby y habitaciones y personal muy amable (aunque ineficiente)
Check in malo. Sin ni gina indicación ni explicación del funcionamiento del hotel. Camas bastante incómodas, los colchones se hunden. Limpieza “minimalista” /mala pero diaria. “Tapan” las camas sin siquiera sacudir la arena. No aspiran ni limpian muebles… solo hacen los sanitarios. No te explican funcionamiento de la cocina ni piscina (se supone que lo has de leer tu en el menú de la TV) . El desayuno es de mediocre a malo. Cada día exactamente lo mismo de mediocre o mala calidad. Hay fruta fresca pero siempre la misma. Teníamos estropeado el desagüe del baño, el aspirador de la cocina y el teléfono. Nunca vinieron a arreglarlo. En general nada grave, pero para el precio que piden, no corresponde este servicio. Lo mejor: vistas maravillosas, localización muy practica y a pie de playa, grandes espacios en lobby y habitaciones y personal muy amable (aunque ineficiente)
10
Sandra
7 Sept 2024
·
Stayed 5 nights
Correu tudo bem. O pequeno-almoço é excelente e as condições são excelentes. Ótimo para viajar com crianças, pois até tem uma cozinha equipada para cozinhar, caso seja preciso. O único senão é o preço do jantar no restaurante do hotel, que é 35€ por pessoa, um exagero.
Correu tudo bem. O pequeno-almoço é excelente e as condições são excelentes. Ótimo para viajar com crianças, pois até tem uma cozinha equipada para cozinhar, caso seja preciso. O único senão é o preço do jantar no restaurante do hotel, que é 35€ por pessoa, um exagero.
10
Marta
16 Sept 2024
·
Stayed 1 night
Fabulous place; peaceful and beautiful area, huge sandy beach with shallow water. Hotel has a lovely pool, its staff was very friendly spacious room with large terrace and amazing view. Fantastic breakfasts The only minus for me was lack of coffee/tea maker, I think hotel at this standard should provide it.
Fabulous place; peaceful and beautiful area, huge sandy beach with shallow water. Hotel has a lovely pool, its staff was very friendly spacious room with large terrace and amazing view. Fantastic breakfasts The only minus for me was lack of coffee/tea maker, I think hotel at this standard should provide it.
10
Lee
6 Oct 2025
·
Stayed 9 nights
This was my fourth stay at the Aqualuz. The hotel is perfect for me, and it is right in the middle of one of my favourite parts of the world to visit. I am there for work, so I have ideal access for where I need to be, in an extremely comfortable hotel, with spacious rooms and great facilities (including breakfast, the pool, and the bars/restaurants), and (the highlight) to have near-direct access to an incredibly beautiful beach. Staying at Aqualuz each year is one of my favourite things to do in life.
This was my fourth stay at the Aqualuz. The hotel is perfect for me, and it is right in the middle of one of my favourite parts of the world to visit. I am there for work, so I have ideal access for where I need to be, in an extremely comfortable hotel, with spacious rooms and great facilities (including breakfast, the pool, and the bars/restaurants), and (the highlight) to have near-direct access to an incredibly beautiful beach. Staying at Aqualuz each year is one of my favourite things to do in life.
6
Maria Bruun
28 Sept 2025
·
Stayed 2 nights
The suites are spacious, clean and well laid out. The communal areas are well maintained and clean too and it is an easy walk to the beach. The staff was friendly at all levels but had little information to offer (and no initiative to try to find answers or solutions) when asked questions. The breakfast seems to have received good reviews from other guests, but it was quite frankly very ordinary- most disappointingly, the "juice" was a weak artificial machine mix - strange for Portugal. A "double bed" consists of two single beds put together which is uncomfortable. There are of course solutions where two beds can be joined without a notable "crack" in the middle, but that doesn't seem to be something they worry about at this hotel. I also find it strange that the apartment suites didn't have bottle openers and wine glasses as default - again, this is Portugal... These might seem like small issues, but we expected better
The suites are spacious, clean and well laid out. The communal areas are well maintained and clean too and it is an easy walk to the beach. The staff was friendly at all levels but had little information to offer (and no initiative to try to find answers or solutions) when asked questions. The breakfast seems to have received good reviews from other guests, but it was quite frankly very ordinary- most disappointingly, the "juice" was a weak artificial machine mix - strange for Portugal. A "double bed" consists of two single beds put together which is uncomfortable. There are of course solutions where two beds can be joined without a notable "crack" in the middle, but that doesn't seem to be something they worry about at this hotel. I also find it strange that the apartment suites didn't have bottle openers and wine glasses as default - again, this is Portugal... These might seem like small issues, but we expected better
10
Andre
10 May 2023
·
Stayed 4 nights
O hotel tem excelentes condições. A piscina exterior e sobretudo a piscina interior são ideias para quem viaja em familia. O restaurante é agradável apesar da carta ser aglo limitada para quem viaja com crianças. Os funcionários são bastante simpaticos mas notou-se alguma inexperiencia em muitos deles. O quarto tinha vista para o mar e tinha todas as comodidades desejadas, incluindo frigorifico com congelador, e uma kitchenette bem equipada. Os três pontos negativos que encontramos: 1) A porta de entrada do quarto estava desalinhada, deixando entrar demasiada luz dentro do quarto durante a noite. Para piorar a situação, as luzes do corredor permanecem ligadas 24h por dia. 2) Existe demasiado ruido branco no quarto provocado por tubagens de água. Durante toda a noite é possível ouvir água a correr, como se alguém estivesse a tomar banho no piso de cima. 3) o AC não estava ligado, ou se estava ligado não era regulável pelo interior do quarto.
O hotel tem excelentes condições. A piscina exterior e sobretudo a piscina interior são ideias para quem viaja em familia. O restaurante é agradável apesar da carta ser aglo limitada para quem viaja com crianças. Os funcionários são bastante simpaticos mas notou-se alguma inexperiencia em muitos deles. O quarto tinha vista para o mar e tinha todas as comodidades desejadas, incluindo frigorifico com congelador, e uma kitchenette bem equipada. Os três pontos negativos que encontramos: 1) A porta de entrada do quarto estava desalinhada, deixando entrar demasiada luz dentro do quarto durante a noite. Para piorar a situação, as luzes do corredor permanecem ligadas 24h por dia. 2) Existe demasiado ruido branco no quarto provocado por tubagens de água. Durante toda a noite é possível ouvir água a correr, como se alguém estivesse a tomar banho no piso de cima. 3) o AC não estava ligado, ou se estava ligado não era regulável pelo interior do quarto.
8
Patricia
17 Jul 2023
·
Stayed 1 night
No geral foi agradável! No entanto o quarto precisa de ser remodelado, está um pouco estragado ao nível do pavimento e mobiliário da sala! Poucas espreguiçadeiras na piscina! Mas é para repetir!!
No geral foi agradável! No entanto o quarto precisa de ser remodelado, está um pouco estragado ao nível do pavimento e mobiliário da sala! Poucas espreguiçadeiras na piscina! Mas é para repetir!!
6
Moisés
12 Jun 2023
·
Stayed 1 night
Na chegada não foi comunicado o que tinha para oferecer de instalações e de refeições. Estadia sem agua quente onde existiu comunicação com a recepção e foi prometido que o problema estava resolvido no dia anterior a noite. Fomos obrigados a dar a bebé com agua aquecida em cafeteira. Dia seguinte o problema persistiu. Casa de banho em mau estado. Camas extremamente desconfortareis.
Na chegada não foi comunicado o que tinha para oferecer de instalações e de refeições. Estadia sem agua quente onde existiu comunicação com a recepção e foi prometido que o problema estava resolvido no dia anterior a noite. Fomos obrigados a dar a bebé com agua aquecida em cafeteira. Dia seguinte o problema persistiu. Casa de banho em mau estado. Camas extremamente desconfortareis.
6
Bjoern
11 Oct 2023
·
Die Lage direkt am Meer bzw. Ausblick aufs Meer ist toll. Unbedingt Meerblick buchen. Über einen Steg ist man fussläufig schnell am Strand. Hotel und Appartement ist gross und okay, aber langsam doch in die Jahre gekommen. Aufgrund wenig Gästen waren die Hälfte der Restaurants geschlossen, Speisenangebot/Frühstück im Andaluz Mar okay, mehr aber auch nicht. Outdoor-Pool mit zu kaltem Wasser.
Die Lage direkt am Meer bzw. Ausblick aufs Meer ist toll. Unbedingt Meerblick buchen. Über einen Steg ist man fussläufig schnell am Strand. Hotel und Appartement ist gross und okay, aber langsam doch in die Jahre gekommen. Aufgrund wenig Gästen waren die Hälfte der Restaurants geschlossen, Speisenangebot/Frühstück im Andaluz Mar okay, mehr aber auch nicht. Outdoor-Pool mit zu kaltem Wasser.
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AI-generated summary based on recent guest reviews
Service
Service is friendly but inconsistent: reviews mention inexperienced staff, poor communication about hotel offerings, long queues at check in, and uneven follow up on issues. A few guests also reported quick help or early check ins.
Related guest reviews
8
Ruben
3 Nov 2024
·
Stayed 2 nights
Fizemos early check in sem problemas. Chegamos mais cedo e já tinham o quarto pronto e deixaram-nos entrar. Perto da praia, muito sossegado. Apanhamos um fim de semana de sol e bom para usufruir do melhor de Tróia. A praia e as caminhadas pela areia que sabem sempre bem em pleno Novembro. Não dou 5 estrelas de overall devido ao pequeno almoço. Não são organizados, a variedade para um hotel de 5 estrelas deixa muito a desejar. Acho que para um hotel de 5 estrelas o pequeno almoço tem muito a melhor, a começar na organização da sala e dos trabalhadores. Na parte da seleção que temos de comida para o pequeno almoço, acho que para o que se paga e sendo 5 estrelas poderiam e deviam ter melhor oferta. Mas no geral gostamos da estadia.
Fizemos early check in sem problemas. Chegamos mais cedo e já tinham o quarto pronto e deixaram-nos entrar. Perto da praia, muito sossegado. Apanhamos um fim de semana de sol e bom para usufruir do melhor de Tróia. A praia e as caminhadas pela areia que sabem sempre bem em pleno Novembro. Não dou 5 estrelas de overall devido ao pequeno almoço. Não são organizados, a variedade para um hotel de 5 estrelas deixa muito a desejar. Acho que para um hotel de 5 estrelas o pequeno almoço tem muito a melhor, a começar na organização da sala e dos trabalhadores. Na parte da seleção que temos de comida para o pequeno almoço, acho que para o que se paga e sendo 5 estrelas poderiam e deviam ter melhor oferta. Mas no geral gostamos da estadia.
8
Diogo
21 Aug 2025
·
Stayed 5 nights
The studio room was similar to the description given and the living space is quite spacious and renovated (bedroom and living room area). The kitchnette is well equipped. The toilet room was ok but could benefit from fixing some parts (e.g. the bathtub floor was rusty). The communication at the reception was not good, they gave no information regarding the restaurants, breakfast, activities for kids, etc. And that information is not available at the room or via the tv app so the first hours you will be a bit lost regarding what is available. There is a baby and a kids rooms with some activities. Breakfast has a good variety but at the latter hours the queues can be very long. Dinner has a good selection, but be aware that thr opening time is 19.30h which can be challenging with kids. The stay was ok but considering that it is a 4-star hotel and the price charged per night we were expecting much more.
The studio room was similar to the description given and the living space is quite spacious and renovated (bedroom and living room area). The kitchnette is well equipped. The toilet room was ok but could benefit from fixing some parts (e.g. the bathtub floor was rusty). The communication at the reception was not good, they gave no information regarding the restaurants, breakfast, activities for kids, etc. And that information is not available at the room or via the tv app so the first hours you will be a bit lost regarding what is available. There is a baby and a kids rooms with some activities. Breakfast has a good variety but at the latter hours the queues can be very long. Dinner has a good selection, but be aware that thr opening time is 19.30h which can be challenging with kids. The stay was ok but considering that it is a 4-star hotel and the price charged per night we were expecting much more.
6
noemi
17 Jul 2025
·
Stayed 5 nights
Check in malo. Sin ni gina indicación ni explicación del funcionamiento del hotel. Camas bastante incómodas, los colchones se hunden. Limpieza “minimalista” /mala pero diaria. “Tapan” las camas sin siquiera sacudir la arena. No aspiran ni limpian muebles… solo hacen los sanitarios. No te explican funcionamiento de la cocina ni piscina (se supone que lo has de leer tu en el menú de la TV) . El desayuno es de mediocre a malo. Cada día exactamente lo mismo de mediocre o mala calidad. Hay fruta fresca pero siempre la misma. Teníamos estropeado el desagüe del baño, el aspirador de la cocina y el teléfono. Nunca vinieron a arreglarlo. En general nada grave, pero para el precio que piden, no corresponde este servicio. Lo mejor: vistas maravillosas, localización muy practica y a pie de playa, grandes espacios en lobby y habitaciones y personal muy amable (aunque ineficiente)
Check in malo. Sin ni gina indicación ni explicación del funcionamiento del hotel. Camas bastante incómodas, los colchones se hunden. Limpieza “minimalista” /mala pero diaria. “Tapan” las camas sin siquiera sacudir la arena. No aspiran ni limpian muebles… solo hacen los sanitarios. No te explican funcionamiento de la cocina ni piscina (se supone que lo has de leer tu en el menú de la TV) . El desayuno es de mediocre a malo. Cada día exactamente lo mismo de mediocre o mala calidad. Hay fruta fresca pero siempre la misma. Teníamos estropeado el desagüe del baño, el aspirador de la cocina y el teléfono. Nunca vinieron a arreglarlo. En general nada grave, pero para el precio que piden, no corresponde este servicio. Lo mejor: vistas maravillosas, localización muy practica y a pie de playa, grandes espacios en lobby y habitaciones y personal muy amable (aunque ineficiente)
6
Arminda
2 Jun 2025
·
Stayed 1 night
Para quem vai passar uma noite num hotel e espera 1h30m para fazer check in, sem possibilidade de alargar o check out ou qualquer outro tipo de "recompensa" ou um simples desculpe pelo transtorno causado...não recomendo
Para quem vai passar uma noite num hotel e espera 1h30m para fazer check in, sem possibilidade de alargar o check out ou qualquer outro tipo de "recompensa" ou um simples desculpe pelo transtorno causado...não recomendo
4
Chaira
3 Jun 2025
·
Stayed 2 nights
Our overall experience at the hotel was far from positive. The lobby consistently had long queues, and there were noticeable complaints and dissatisfaction from various guests, creating an unwelcoming atmosphere. I am extremely disappointed by this experience, as the advertised facilities, gym and Sauna were a significant reason for choosing Aqualuz Editory Mar and Rio and everything was out of order. The additional costs incurred to use another hotel's facilities were both unexpected and frustrating.
Our overall experience at the hotel was far from positive. The lobby consistently had long queues, and there were noticeable complaints and dissatisfaction from various guests, creating an unwelcoming atmosphere. I am extremely disappointed by this experience, as the advertised facilities, gym and Sauna were a significant reason for choosing Aqualuz Editory Mar and Rio and everything was out of order. The additional costs incurred to use another hotel's facilities were both unexpected and frustrating.
8
Umberto
14 Aug 2025
·
Stayed 4 nights
Das Hotel ist insgesamt gut und die vier Sterne sind gerechtfertigt. Allerdings merkt man, dass es in die Jahre gekommen ist – die letzte Renovierung liegt wohl über 15 Jahre zurück, und ein Facelifting wäre inzwischen angebracht. Das Frühstücksbuffet bietet eine große Auswahl, allerdings ist das Angebot täglich identisch. Eine bessere Organisation der Platzvergabe am Morgen wäre wünschenswert, da es teilweise zu langen Wartezeiten kommt. Die Klimaanlage hat nur wenig gekühlt und war zudem recht laut. Trotz Meldung an der Rezeption und angeblicher Überprüfung konnten wir keine Verbesserung feststellen. Positiv hervorzuheben sind das freundliche, hilfsbereite Personal und die zentrale Lage – Strand, Streetfood-Stände und verschiedene Ladenlokale sind bequem zu Fuß erreichbar. Der Pool ist groß, jedoch gibt es eher wenige Liegestühle, sodass es oft schwierig war, einen Platz zu finden. Fazit: Ein solides Hotel mit Stärken bei Lage und Service, aber auch mit klaren Modernisierungs- und Organisationspotenzialen.
Das Hotel ist insgesamt gut und die vier Sterne sind gerechtfertigt. Allerdings merkt man, dass es in die Jahre gekommen ist – die letzte Renovierung liegt wohl über 15 Jahre zurück, und ein Facelifting wäre inzwischen angebracht. Das Frühstücksbuffet bietet eine große Auswahl, allerdings ist das Angebot täglich identisch. Eine bessere Organisation der Platzvergabe am Morgen wäre wünschenswert, da es teilweise zu langen Wartezeiten kommt. Die Klimaanlage hat nur wenig gekühlt und war zudem recht laut. Trotz Meldung an der Rezeption und angeblicher Überprüfung konnten wir keine Verbesserung feststellen. Positiv hervorzuheben sind das freundliche, hilfsbereite Personal und die zentrale Lage – Strand, Streetfood-Stände und verschiedene Ladenlokale sind bequem zu Fuß erreichbar. Der Pool ist groß, jedoch gibt es eher wenige Liegestühle, sodass es oft schwierig war, einen Platz zu finden. Fazit: Ein solides Hotel mit Stärken bei Lage und Service, aber auch mit klaren Modernisierungs- und Organisationspotenzialen.
10
Mark
23 Sept 2025
·
Stayed 3 nights
Great hotel and very friendly staff! Would stay again.
Great hotel and very friendly staff! Would stay again.
4
Michael
16 Jul 2025
·
Stayed 1 night
No AC in room. Staff was advised and the problem was not resolved
No AC in room. Staff was advised and the problem was not resolved
8
Hubert
30 Aug 2025
·
Stayed 2 nights
Tres bon séjour Tres reactif sur le problème de clim
Tres bon séjour Tres reactif sur le problème de clim
8
Ana
2 Jun 2024
·
Stayed 2 nights
Bom nível de limpeza e conforto. Foram céleres na resolução das situações que se foram apresentando. A equipa é jovem e simpática contudo denota-se a inexperiência. Felizmente existem funcionários que resolvem. Pequeno almoço Bom. A cozinha equipa com o necessário.
Bom nível de limpeza e conforto. Foram céleres na resolução das situações que se foram apresentando. A equipa é jovem e simpática contudo denota-se a inexperiência. Felizmente existem funcionários que resolvem. Pequeno almoço Bom. A cozinha equipa com o necessário.
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AI-generated summary based on recent guest reviews
Location
Location is a standout, offering easy access to a long sandy beach and a scenic area with a marina and dining nearby.
Related guest reviews
8
Tamara
31 Oct 2024
·
Stayed 1 night
Unique location
Unique location
8
Ruben
3 Nov 2024
·
Stayed 2 nights
Fizemos early check in sem problemas. Chegamos mais cedo e já tinham o quarto pronto e deixaram-nos entrar. Perto da praia, muito sossegado. Apanhamos um fim de semana de sol e bom para usufruir do melhor de Tróia. A praia e as caminhadas pela areia que sabem sempre bem em pleno Novembro. Não dou 5 estrelas de overall devido ao pequeno almoço. Não são organizados, a variedade para um hotel de 5 estrelas deixa muito a desejar. Acho que para um hotel de 5 estrelas o pequeno almoço tem muito a melhor, a começar na organização da sala e dos trabalhadores. Na parte da seleção que temos de comida para o pequeno almoço, acho que para o que se paga e sendo 5 estrelas poderiam e deviam ter melhor oferta. Mas no geral gostamos da estadia.
Fizemos early check in sem problemas. Chegamos mais cedo e já tinham o quarto pronto e deixaram-nos entrar. Perto da praia, muito sossegado. Apanhamos um fim de semana de sol e bom para usufruir do melhor de Tróia. A praia e as caminhadas pela areia que sabem sempre bem em pleno Novembro. Não dou 5 estrelas de overall devido ao pequeno almoço. Não são organizados, a variedade para um hotel de 5 estrelas deixa muito a desejar. Acho que para um hotel de 5 estrelas o pequeno almoço tem muito a melhor, a começar na organização da sala e dos trabalhadores. Na parte da seleção que temos de comida para o pequeno almoço, acho que para o que se paga e sendo 5 estrelas poderiam e deviam ter melhor oferta. Mas no geral gostamos da estadia.
10
Florence
21 Sept 2023
·
Stayed 1 night
Petit séjour en famille pour passer de bonnes vacances. Coin plage et promenade a volonté.
Petit séjour en famille pour passer de bonnes vacances. Coin plage et promenade a volonté.
10
Arturo
1 Aug 2024
·
Stayed 2 nights
Espectacular el lugar
Espectacular el lugar
10
Marta
16 Sept 2024
·
Stayed 1 night
Fabulous place; peaceful and beautiful area, huge sandy beach with shallow water. Hotel has a lovely pool, its staff was very friendly spacious room with large terrace and amazing view. Fantastic breakfasts The only minus for me was lack of coffee/tea maker, I think hotel at this standard should provide it.
Fabulous place; peaceful and beautiful area, huge sandy beach with shallow water. Hotel has a lovely pool, its staff was very friendly spacious room with large terrace and amazing view. Fantastic breakfasts The only minus for me was lack of coffee/tea maker, I think hotel at this standard should provide it.
10
Teresa
18 Jul 2023
·
Stayed 2 nights
Beautiful place to visit.
Beautiful place to visit.
10
Lee
6 Oct 2025
·
Stayed 9 nights
This was my fourth stay at the Aqualuz. The hotel is perfect for me, and it is right in the middle of one of my favourite parts of the world to visit. I am there for work, so I have ideal access for where I need to be, in an extremely comfortable hotel, with spacious rooms and great facilities (including breakfast, the pool, and the bars/restaurants), and (the highlight) to have near-direct access to an incredibly beautiful beach. Staying at Aqualuz each year is one of my favourite things to do in life.
This was my fourth stay at the Aqualuz. The hotel is perfect for me, and it is right in the middle of one of my favourite parts of the world to visit. I am there for work, so I have ideal access for where I need to be, in an extremely comfortable hotel, with spacious rooms and great facilities (including breakfast, the pool, and the bars/restaurants), and (the highlight) to have near-direct access to an incredibly beautiful beach. Staying at Aqualuz each year is one of my favourite things to do in life.
8
Umberto
14 Aug 2025
·
Stayed 4 nights
Das Hotel ist insgesamt gut und die vier Sterne sind gerechtfertigt. Allerdings merkt man, dass es in die Jahre gekommen ist – die letzte Renovierung liegt wohl über 15 Jahre zurück, und ein Facelifting wäre inzwischen angebracht. Das Frühstücksbuffet bietet eine große Auswahl, allerdings ist das Angebot täglich identisch. Eine bessere Organisation der Platzvergabe am Morgen wäre wünschenswert, da es teilweise zu langen Wartezeiten kommt. Die Klimaanlage hat nur wenig gekühlt und war zudem recht laut. Trotz Meldung an der Rezeption und angeblicher Überprüfung konnten wir keine Verbesserung feststellen. Positiv hervorzuheben sind das freundliche, hilfsbereite Personal und die zentrale Lage – Strand, Streetfood-Stände und verschiedene Ladenlokale sind bequem zu Fuß erreichbar. Der Pool ist groß, jedoch gibt es eher wenige Liegestühle, sodass es oft schwierig war, einen Platz zu finden. Fazit: Ein solides Hotel mit Stärken bei Lage und Service, aber auch mit klaren Modernisierungs- und Organisationspotenzialen.
Das Hotel ist insgesamt gut und die vier Sterne sind gerechtfertigt. Allerdings merkt man, dass es in die Jahre gekommen ist – die letzte Renovierung liegt wohl über 15 Jahre zurück, und ein Facelifting wäre inzwischen angebracht. Das Frühstücksbuffet bietet eine große Auswahl, allerdings ist das Angebot täglich identisch. Eine bessere Organisation der Platzvergabe am Morgen wäre wünschenswert, da es teilweise zu langen Wartezeiten kommt. Die Klimaanlage hat nur wenig gekühlt und war zudem recht laut. Trotz Meldung an der Rezeption und angeblicher Überprüfung konnten wir keine Verbesserung feststellen. Positiv hervorzuheben sind das freundliche, hilfsbereite Personal und die zentrale Lage – Strand, Streetfood-Stände und verschiedene Ladenlokale sind bequem zu Fuß erreichbar. Der Pool ist groß, jedoch gibt es eher wenige Liegestühle, sodass es oft schwierig war, einen Platz zu finden. Fazit: Ein solides Hotel mit Stärken bei Lage und Service, aber auch mit klaren Modernisierungs- und Organisationspotenzialen.
6
Maria Bruun
28 Sept 2025
·
Stayed 2 nights
The suites are spacious, clean and well laid out. The communal areas are well maintained and clean too and it is an easy walk to the beach. The staff was friendly at all levels but had little information to offer (and no initiative to try to find answers or solutions) when asked questions. The breakfast seems to have received good reviews from other guests, but it was quite frankly very ordinary- most disappointingly, the "juice" was a weak artificial machine mix - strange for Portugal. A "double bed" consists of two single beds put together which is uncomfortable. There are of course solutions where two beds can be joined without a notable "crack" in the middle, but that doesn't seem to be something they worry about at this hotel. I also find it strange that the apartment suites didn't have bottle openers and wine glasses as default - again, this is Portugal... These might seem like small issues, but we expected better
The suites are spacious, clean and well laid out. The communal areas are well maintained and clean too and it is an easy walk to the beach. The staff was friendly at all levels but had little information to offer (and no initiative to try to find answers or solutions) when asked questions. The breakfast seems to have received good reviews from other guests, but it was quite frankly very ordinary- most disappointingly, the "juice" was a weak artificial machine mix - strange for Portugal. A "double bed" consists of two single beds put together which is uncomfortable. There are of course solutions where two beds can be joined without a notable "crack" in the middle, but that doesn't seem to be something they worry about at this hotel. I also find it strange that the apartment suites didn't have bottle openers and wine glasses as default - again, this is Portugal... These might seem like small issues, but we expected better
10
Dominick
20 Jul 2025
·
Stayed 3 nights
Absolutely loved our stay at this beautiful hotel right on the beach. Would absolutely recommend and stay again. Staff was friendly and helpful. Close walk to the beach and to the dock area with plenty of dining options and Casino. Indoor pool is a big plus for when weather isn’t ideal for outdoor pool and beach. My kids enjoyed the kids club child care for the adults to get a break. Breakfast buffet was fabulous. Can’t wait to return and stay here again.
Absolutely loved our stay at this beautiful hotel right on the beach. Would absolutely recommend and stay again. Staff was friendly and helpful. Close walk to the beach and to the dock area with plenty of dining options and Casino. Indoor pool is a big plus for when weather isn’t ideal for outdoor pool and beach. My kids enjoyed the kids club child care for the adults to get a break. Breakfast buffet was fabulous. Can’t wait to return and stay here again.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback ranges widely: some call it excellent, while many mention repetitive options, machine juice, and long queues due to weak organization. Dinner options feel limited for several guests and pricing can seem high.
Related guest reviews
8
Ruben
3 Nov 2024
·
Stayed 2 nights
Fizemos early check in sem problemas. Chegamos mais cedo e já tinham o quarto pronto e deixaram-nos entrar. Perto da praia, muito sossegado. Apanhamos um fim de semana de sol e bom para usufruir do melhor de Tróia. A praia e as caminhadas pela areia que sabem sempre bem em pleno Novembro. Não dou 5 estrelas de overall devido ao pequeno almoço. Não são organizados, a variedade para um hotel de 5 estrelas deixa muito a desejar. Acho que para um hotel de 5 estrelas o pequeno almoço tem muito a melhor, a começar na organização da sala e dos trabalhadores. Na parte da seleção que temos de comida para o pequeno almoço, acho que para o que se paga e sendo 5 estrelas poderiam e deviam ter melhor oferta. Mas no geral gostamos da estadia.
Fizemos early check in sem problemas. Chegamos mais cedo e já tinham o quarto pronto e deixaram-nos entrar. Perto da praia, muito sossegado. Apanhamos um fim de semana de sol e bom para usufruir do melhor de Tróia. A praia e as caminhadas pela areia que sabem sempre bem em pleno Novembro. Não dou 5 estrelas de overall devido ao pequeno almoço. Não são organizados, a variedade para um hotel de 5 estrelas deixa muito a desejar. Acho que para um hotel de 5 estrelas o pequeno almoço tem muito a melhor, a começar na organização da sala e dos trabalhadores. Na parte da seleção que temos de comida para o pequeno almoço, acho que para o que se paga e sendo 5 estrelas poderiam e deviam ter melhor oferta. Mas no geral gostamos da estadia.
8
Diogo
21 Aug 2025
·
Stayed 5 nights
The studio room was similar to the description given and the living space is quite spacious and renovated (bedroom and living room area). The kitchnette is well equipped. The toilet room was ok but could benefit from fixing some parts (e.g. the bathtub floor was rusty). The communication at the reception was not good, they gave no information regarding the restaurants, breakfast, activities for kids, etc. And that information is not available at the room or via the tv app so the first hours you will be a bit lost regarding what is available. There is a baby and a kids rooms with some activities. Breakfast has a good variety but at the latter hours the queues can be very long. Dinner has a good selection, but be aware that thr opening time is 19.30h which can be challenging with kids. The stay was ok but considering that it is a 4-star hotel and the price charged per night we were expecting much more.
The studio room was similar to the description given and the living space is quite spacious and renovated (bedroom and living room area). The kitchnette is well equipped. The toilet room was ok but could benefit from fixing some parts (e.g. the bathtub floor was rusty). The communication at the reception was not good, they gave no information regarding the restaurants, breakfast, activities for kids, etc. And that information is not available at the room or via the tv app so the first hours you will be a bit lost regarding what is available. There is a baby and a kids rooms with some activities. Breakfast has a good variety but at the latter hours the queues can be very long. Dinner has a good selection, but be aware that thr opening time is 19.30h which can be challenging with kids. The stay was ok but considering that it is a 4-star hotel and the price charged per night we were expecting much more.
4
Alain
22 Aug 2024
·
Stayed 2 nights
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es un servicio mínimo. No hay estación de huevos/omeletes y no se puede pedir nada a los camareros. El gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. El mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es un servicio mínimo. No hay estación de huevos/omeletes y no se puede pedir nada a los camareros. El gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. El mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
4
Marisa
17 Jul 2023
·
Stayed 1 night
Relação qualidade / preço péssima. Com staff pouco experiente, filas para todo o lado, pouca opção de escolha no buffet tanto no jantar como no pequeno almoço e para além das moscas a comida não tinha muito bom ar. Enfim experiencia a não repetir.
Relação qualidade / preço péssima. Com staff pouco experiente, filas para todo o lado, pouca opção de escolha no buffet tanto no jantar como no pequeno almoço e para além das moscas a comida não tinha muito bom ar. Enfim experiencia a não repetir.
10
Sandra
7 Sept 2024
·
Stayed 5 nights
Correu tudo bem. O pequeno-almoço é excelente e as condições são excelentes. Ótimo para viajar com crianças, pois até tem uma cozinha equipada para cozinhar, caso seja preciso. O único senão é o preço do jantar no restaurante do hotel, que é 35€ por pessoa, um exagero.
Correu tudo bem. O pequeno-almoço é excelente e as condições são excelentes. Ótimo para viajar com crianças, pois até tem uma cozinha equipada para cozinhar, caso seja preciso. O único senão é o preço do jantar no restaurante do hotel, que é 35€ por pessoa, um exagero.
4
Alain
22 Aug 2024
·
Stayed 2 nights
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es mínimo. No hay estación de huevos y no se puede pedir a los camareros, el gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. En fin. Todo para no gastar olvidando lo que busca un cliente de este tipo de alojamiento. Por último, el mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Vimos también un bicho en la recepción. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
El hotel en si esta bien ubicado, pero la gestión tiene serios problemas que se traducen en un servicio muy debajo de lo que se espera de un 4 estrellas. Las piscinas no están mantenidas, el agua está verde. El servicio de desayuno es mínimo. No hay estación de huevos y no se puede pedir a los camareros, el gimnasio está cerrado pero no avisan de ello en el momento de la reservación. Tuvo una avería y están esperando al seguro para resolverlo. En fin. Todo para no gastar olvidando lo que busca un cliente de este tipo de alojamiento. Por último, el mantenimiento no se está realizando. El material se rompe y nadie repara. El desayuno tiene una cola enorme después de las 8:30 y no es porque no hay sitio, pero por la falta de personal y la mala gestión. Hay mesas disponibles pero o no las ve la chica que sienta a las personas, o no están montadas. Vimos también un bicho en la recepción. Nos llegó una encuesta cuando estábamos allí. Respondimos y preguntaban si queríamos que se pongan en contacto con nosotros. Dijimos que sí pero nadie se puso en contacto con nosotros. Un hotel donde no volveré a ir.
8
Umberto
14 Aug 2025
·
Stayed 4 nights
Das Hotel ist insgesamt gut und die vier Sterne sind gerechtfertigt. Allerdings merkt man, dass es in die Jahre gekommen ist – die letzte Renovierung liegt wohl über 15 Jahre zurück, und ein Facelifting wäre inzwischen angebracht. Das Frühstücksbuffet bietet eine große Auswahl, allerdings ist das Angebot täglich identisch. Eine bessere Organisation der Platzvergabe am Morgen wäre wünschenswert, da es teilweise zu langen Wartezeiten kommt. Die Klimaanlage hat nur wenig gekühlt und war zudem recht laut. Trotz Meldung an der Rezeption und angeblicher Überprüfung konnten wir keine Verbesserung feststellen. Positiv hervorzuheben sind das freundliche, hilfsbereite Personal und die zentrale Lage – Strand, Streetfood-Stände und verschiedene Ladenlokale sind bequem zu Fuß erreichbar. Der Pool ist groß, jedoch gibt es eher wenige Liegestühle, sodass es oft schwierig war, einen Platz zu finden. Fazit: Ein solides Hotel mit Stärken bei Lage und Service, aber auch mit klaren Modernisierungs- und Organisationspotenzialen.
Das Hotel ist insgesamt gut und die vier Sterne sind gerechtfertigt. Allerdings merkt man, dass es in die Jahre gekommen ist – die letzte Renovierung liegt wohl über 15 Jahre zurück, und ein Facelifting wäre inzwischen angebracht. Das Frühstücksbuffet bietet eine große Auswahl, allerdings ist das Angebot täglich identisch. Eine bessere Organisation der Platzvergabe am Morgen wäre wünschenswert, da es teilweise zu langen Wartezeiten kommt. Die Klimaanlage hat nur wenig gekühlt und war zudem recht laut. Trotz Meldung an der Rezeption und angeblicher Überprüfung konnten wir keine Verbesserung feststellen. Positiv hervorzuheben sind das freundliche, hilfsbereite Personal und die zentrale Lage – Strand, Streetfood-Stände und verschiedene Ladenlokale sind bequem zu Fuß erreichbar. Der Pool ist groß, jedoch gibt es eher wenige Liegestühle, sodass es oft schwierig war, einen Platz zu finden. Fazit: Ein solides Hotel mit Stärken bei Lage und Service, aber auch mit klaren Modernisierungs- und Organisationspotenzialen.
6
Maria Bruun
28 Sept 2025
·
Stayed 2 nights
The suites are spacious, clean and well laid out. The communal areas are well maintained and clean too and it is an easy walk to the beach. The staff was friendly at all levels but had little information to offer (and no initiative to try to find answers or solutions) when asked questions. The breakfast seems to have received good reviews from other guests, but it was quite frankly very ordinary- most disappointingly, the "juice" was a weak artificial machine mix - strange for Portugal. A "double bed" consists of two single beds put together which is uncomfortable. There are of course solutions where two beds can be joined without a notable "crack" in the middle, but that doesn't seem to be something they worry about at this hotel. I also find it strange that the apartment suites didn't have bottle openers and wine glasses as default - again, this is Portugal... These might seem like small issues, but we expected better
The suites are spacious, clean and well laid out. The communal areas are well maintained and clean too and it is an easy walk to the beach. The staff was friendly at all levels but had little information to offer (and no initiative to try to find answers or solutions) when asked questions. The breakfast seems to have received good reviews from other guests, but it was quite frankly very ordinary- most disappointingly, the "juice" was a weak artificial machine mix - strange for Portugal. A "double bed" consists of two single beds put together which is uncomfortable. There are of course solutions where two beds can be joined without a notable "crack" in the middle, but that doesn't seem to be something they worry about at this hotel. I also find it strange that the apartment suites didn't have bottle openers and wine glasses as default - again, this is Portugal... These might seem like small issues, but we expected better
10
Dominick
20 Jul 2025
·
Stayed 3 nights
Absolutely loved our stay at this beautiful hotel right on the beach. Would absolutely recommend and stay again. Staff was friendly and helpful. Close walk to the beach and to the dock area with plenty of dining options and Casino. Indoor pool is a big plus for when weather isn’t ideal for outdoor pool and beach. My kids enjoyed the kids club child care for the adults to get a break. Breakfast buffet was fabulous. Can’t wait to return and stay here again.
Absolutely loved our stay at this beautiful hotel right on the beach. Would absolutely recommend and stay again. Staff was friendly and helpful. Close walk to the beach and to the dock area with plenty of dining options and Casino. Indoor pool is a big plus for when weather isn’t ideal for outdoor pool and beach. My kids enjoyed the kids club child care for the adults to get a break. Breakfast buffet was fabulous. Can’t wait to return and stay here again.
6
Bjoern
11 Oct 2023
·
Die Lage direkt am Meer bzw. Ausblick aufs Meer ist toll. Unbedingt Meerblick buchen. Über einen Steg ist man fussläufig schnell am Strand. Hotel und Appartement ist gross und okay, aber langsam doch in die Jahre gekommen. Aufgrund wenig Gästen waren die Hälfte der Restaurants geschlossen, Speisenangebot/Frühstück im Andaluz Mar okay, mehr aber auch nicht. Outdoor-Pool mit zu kaltem Wasser.
Die Lage direkt am Meer bzw. Ausblick aufs Meer ist toll. Unbedingt Meerblick buchen. Über einen Steg ist man fussläufig schnell am Strand. Hotel und Appartement ist gross und okay, aber langsam doch in die Jahre gekommen. Aufgrund wenig Gästen waren die Hälfte der Restaurants geschlossen, Speisenangebot/Frühstück im Andaluz Mar okay, mehr aber auch nicht. Outdoor-Pool mit zu kaltem Wasser.
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Property policies
Check-in
Check-out
Check-in from 16:00
Before 11:00
FAQs about Aqualuz Troia Lagoa Hotel by The Editory
Is parking available at the property?
Self parking is available on-site for a fee of EUR 9.5 per day. Reservations are not required.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Does the property allow pets?
Pets are not allowed at the property. However, service animals are exempt from this policy.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out may be available for an additional fee and should be requested in advance.
What accessibility features are available for guests with disabilities?
The property features wheelchair-accessible registration desk and limited wheelchair accessibility. There are elevators available, and parking is wheelchair accessible.
What is the location of the property in relation to key landmarks?
The property is located on the beach, within a 5-minute walk of Troia Beach and Casino de Tróia. It is 5.2 miles (8.3 km) from Comporta Beach and 1.2 miles (2 km) from Troia Golf Course.
Does the property have a swimming pool?
Yes, the property features both an indoor pool and a seasonal outdoor pool, which is open from May to September. Pool hours may vary.
What are the policies for guests staying with children?
Children 12 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.
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Prices for upcoming dates
October 2026
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
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- 2026-10-27: 159.06484999999998USD
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- 2026-10-30: 145.62406612358092USD
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- 2026-11-12: 111.41075848293303USD
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Popular amenities
Swimming pool
Elevator/Lift
Babysitting/Child services
Room service
Tennis courts
Safe-deposit box
Services
Elevator/Lift
Babysitting/Child services
Safe-deposit box
Wake-up service
Laundry service
Bicycle rental
Shops
Luggage storage
Souvenirs/Gift shop
24-Hour Front Desk
General
Room service
Sauna
Hair dryer
Shower
Poolside bar
Family room
Wheelchair Accessible (Limited)
Activities
Swimming pool
Tennis courts
Casino
Garden
Golf course (nearby)
Squash courts
Scuba diving
Billiards
Hiking
Pool (Indoor)
Library
Pool (Outdoor)
Fitness Center (nearby)