Name: The Heritage Hotel
Address: Shedden Hill, Torquay, Condado de Devon, GB
Price range: 99 US$–152 US$ per night
Rating: 8.27

Opiniones de los huéspedes

Según las reseñas más recientes, los viajeros elogian The Heritage Hotel por su excelente ubicación frente al mar, sus amplias habitaciones con vistas a la bahía y su personal amable, al tiempo que señalan áreas anticuadas y la decepción con instalaciones como la piscina y el ascensor, que lleva mucho tiempo fuera de servicio.

Las habitaciones suelen ser limpias y cómodas, aunque algunos huéspedes informaron de olores rancios o fallos ocasionales en el servicio de limpieza. El ruido puede transmitirse entre habitaciones y desde el pub en las noches de mayor afluencia, y el aparcamiento, aunque disponible y a menudo gratuito, puede ser limitado o extenderse a un aparcamiento de pago adicional. El desayuno recibe elogios frecuentes, pero algunos encontraron la selección limitada, los horarios restrictivos y el restaurante no disponible fuera del desayuno. Espere una base de buena relación calidad-precio con carácter en lugar de una estancia pulida y con servicio completo.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Hay aparcamiento disponible y a menudo gratuito, pero las plazas son limitadas y estrechas, con un estacionamiento adicional que puede ser de pago. El bar es bien valorado, pero la piscina recibe quejas por su horario limitado, la tarifa para usarla y sus instalaciones anticuadas y pequeñas, y con frecuencia se informa que el ascensor no funciona.

Reseñas de huéspedes relacionadas

8

Olly

18 jul 2025

·

Se alojó 1 noche

Excellent location and free car park and breakfast was a bonus

10

Edward

24 nov 2025

·

Se alojó 1 noche

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

b

27 feb 2024

·

Se alojó 3 noches

Parking Feb -ltd size and ltd accessibility.I imagine it being a nightmare spring/summer. Rm10 - 1) Woke freezing in night due to broken Radiator.Donned running tights, 2 tops, hoodie and duvet from 2nd bed..Apparently fixed in the morning but only subsequently felt hot for aprox 1hr. Came back to very cold rm mid afternoon.-rm rad cold, bathrm rad warm. Told by manager due to heating timer.I queried rad discrepancy, promised heater. Returned in night , freezing rm, no heater. Heater finally supplied. 2) V. noisy , Seemingly v, amplified/loud creaking overhead footfalls woke me 1st night. Mild Coughing from another rm actually sounded as though in mine. 3)Decent sea view PROS - location, good wi fi , excellent staff and breakfast, lovely bay viewing conservatory. Pool - v big in splashing/playing around terms but too small for swimming. I used Derwent TLH ,5 mins walk, for laps

4

Jacqueline

3 jun 2024

·

Se alojó 4 noches

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

6

Sonya

16 ago 2025

·

Se alojó 1 noche

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

10

eugene

27 oct 2024

·

Se alojó 1 noche

No elevators or lifts

4

Julie

10 may 2023

·

Se alojó 2 noches

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

8

David

21 nov 2025

·

Se alojó 1 noche

Good clean, spacious room. Nice bar.

8

Ian

13 jun 2023

·

Se alojó 7 noches

Most of the staff were pleasant and welcoming, a couple of them need to smile and acknowledge their guests instead of ignoring them. Food was good , Appbeys the pub section of the hotel is noisy on a weekend. The rooms are adequate unfortunately the beds are 4ft 6" not 5ft so a bit of a squeeze if you're used to a kinsize , no air-conditioning so it gets a bit stuffy and hot, a fridge and a safe would be a good idea, the lift isn't working and we were informed it hasn't been for 3 year's. Photos of the hotel need updating on their website as they don't show a large apartment block covering two thirds of the beach view now, although the hotel is in a great location, carpark gets very busy, so if no room you have to go to the pay & display carpark next to the hotel . Having said this we would go back as we enjoyed our stay there and it was reasonably good value for money.

8

Richard

28 jul 2025

·

Se alojó 1 noche

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.

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Limpieza

La mayoría de los huéspedes describen las habitaciones como limpias, con un servicio de limpieza generalmente fiable. Una minoría informó de olores rancios, moho, artículos sucios o detalles omitidos.

Reseñas de huéspedes relacionadas

8

Paul

1 nov 2025

·

Se alojó 1 noche

Clean room

6

Sonya

16 ago 2025

·

Se alojó 1 noche

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

8

Giacinta

28 may 2023

·

Se alojó 1 noche

Really cute place, nice staff, could have been cleaner. Sheets were clean, but if you look with close eye, teapot could have used a wash, corners and nooks and crannies not sparkling. I would stay there again. Loved the view and the bed was comfortable.

8

Melanie

17 nov 2023

·

Se alojó 2 noches

Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by

8

Mary

13 oct 2025

·

Se alojó 7 noches

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

8

Malcolm

7 sept 2025

·

Se alojó 3 noches

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

4

Julie

10 may 2023

·

Se alojó 2 noches

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

8

David

21 nov 2025

·

Se alojó 1 noche

Good clean, spacious room. Nice bar.

10

Kevin

13 dic 2025

·

Se alojó 1 noche

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

4

Richard

9 sept 2023

·

Se alojó 1 noche

Nice property and good location. But the room we stayed in 4 was poor. Dirty carpet, missing lights, two hangers, old decor. Very noisy from footsteps next floor up early morning. Unsupervised breakfast

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente amplias y cómodas, muchas con vistas al mar, aunque la decoración puede parecer anticuada. Varios huéspedes destacaron las paredes finas y el ruido, los problemas ocasionales de temperatura o comodidad de la cama, y características como cerraduras de puerta antiguas o la falta de aire acondicionado.

Reseñas de huéspedes relacionadas

10

Edward

24 nov 2025

·

Se alojó 1 noche

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

8

David

31 oct 2025

·

Se alojó 6 noches

Large room with sea view. Staff friendly and attentive.

8

Jaswant

9 ago 2025

·

Se alojó 3 noches

Double Bed sinking in the middle. Had a family room with 2 double and a single. Room was spaces and big, very lean, room cleaning also verry good.

10

Jocelyn

12 oct 2025

·

Se alojó 1 noche

Very last minute booking but did not disappoint. Beautiful room very spacious overlooking the bay. Plenty of coffee facilities and mini toiletries . Comfortable bed and excellent location, value for money with included breakfast

4

Jacqueline

3 jun 2024

·

Se alojó 4 noches

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

8

Malcolm

7 sept 2025

·

Se alojó 3 noches

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

10

Ross

1 ago 2025

·

Se alojó 1 noche

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 dic 2025

·

Se alojó 2 noches

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

8

Barry

3 oct 2025

·

Se alojó 4 noches

En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent

8

Ian

13 jun 2023

·

Se alojó 7 noches

Most of the staff were pleasant and welcoming, a couple of them need to smile and acknowledge their guests instead of ignoring them. Food was good , Appbeys the pub section of the hotel is noisy on a weekend. The rooms are adequate unfortunately the beds are 4ft 6" not 5ft so a bit of a squeeze if you're used to a kinsize , no air-conditioning so it gets a bit stuffy and hot, a fridge and a safe would be a good idea, the lift isn't working and we were informed it hasn't been for 3 year's. Photos of the hotel need updating on their website as they don't show a large apartment block covering two thirds of the beach view now, although the hotel is in a great location, carpark gets very busy, so if no room you have to go to the pay & display carpark next to the hotel . Having said this we would go back as we enjoyed our stay there and it was reasonably good value for money.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad, atención y capacidad de respuesta, con un registro rápido y cambios de habitación rápidos cuando es necesario. Algunos huéspedes informaron de fallos como una puerta dejada sin cerrar, un error de pago o no se cumplieron las solicitudes sobre la ubicación de la habitación.

Reseñas de huéspedes relacionadas

8

David

31 oct 2025

·

Se alojó 6 noches

Large room with sea view. Staff friendly and attentive.

10

Josette

6 jun 2025

·

Se alojó 4 noches

The hotel was in a great location, the staff were outstanding. They couldn't do enough for us. They were great. We loved every minute. Would recommended it . Fabulous.

10

philip

17 may 2025

·

Se alojó 3 noches

Excellent hotel with great staff

4

Jacqueline

3 jun 2024

·

Se alojó 4 noches

Walls of room were so thin you could hear everything from surrounding rooms. Pool is in a badly dated and damaged state. Pool availability very limited. Breakfast options limited. Parking spaces very small. Hotel admin slack, they took my payment twice. Felt like a pub not a hotel.

10

Rodger

9 ago 2025

·

Se alojó 7 noches

Excellent breakfast and nice staff

8

Melanie

17 nov 2023

·

Se alojó 2 noches

Amazing hotel , some mould on ceiling above shower but shower had amazing pressure Cleaners left my door unlocked after cleaning which I was a bit disappointed by

8

Mary

13 oct 2025

·

Se alojó 7 noches

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

10

Ross

1 ago 2025

·

Se alojó 1 noche

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 dic 2025

·

Se alojó 2 noches

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

8

Barry

3 oct 2025

·

Se alojó 4 noches

En-suite door gets stuck , bed uncomfortably dated room but breakfast was v good and staff excellent

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Constantemente elogiado por su ubicación céntrica frente al mar, cerca de la playa, el pueblo, el puerto deportivo y el teatro, a menudo con hermosas vistas a la bahía. El acceso a pie es fácil, aunque las escaleras son inevitables en algunas áreas debido a la falta de un ascensor en funcionamiento.

Reseñas de huéspedes relacionadas

8

Olly

18 jul 2025

·

Se alojó 1 noche

Excellent location and free car park and breakfast was a bonus

10

Edward

24 nov 2025

·

Se alojó 1 noche

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

Jerry

22 jul 2025

·

Se alojó 1 noche

My room requires refurbishment and the car park is a bit difficult to park in when nearly full. Other than that the staff were good, friendly and helpful. The hotel itself is well placed for both scenic walks and walks into Torquay.

8

John

27 jul 2023

·

Se alojó 7 noches

Ideal location for beach and shops. Lovely views from the bar area. Good restaurants nearby.

10

Ross

1 ago 2025

·

Se alojó 1 noche

Check in was quick and easy. Room was sooooo hot due to all glass fronted room which had been in direct sunlight all day with the curtains open. Asked for another room which was provided without fuss. 5 min walk (max) to beach & bars, harbour & marina about 10 mins away.

10

Philip

7 dic 2025

·

Se alojó 2 noches

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

10

Kevin

13 dic 2025

·

Se alojó 1 noche

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

8

ravi

24 nov 2023

·

Se alojó 2 noches

Excellent location

10

Nigel

4 dic 2022

·

Se alojó 19.329 noches

Very well situated for the town centre and within easy walking distance from the train station.

8

Richard

28 jul 2025

·

Se alojó 1 noche

Easy to find just up from the beach 10 walk into town, good carpark and free if you manage to get a spot. Great food and nice bar.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno suele estar valorado como bueno o excelente, y a veces se disfruta con vistas al mar. Varios huéspedes encontraron las opciones limitadas o los horarios restrictivos, y la restauración en el lugar más allá del desayuno puede no estar disponible, aunque la comida de pub se describe a menudo como buena.

Reseñas de huéspedes relacionadas

10

Edward

24 nov 2025

·

Se alojó 1 noche

For a 1-night stay this hotel had everything we needed. Central location, easy parking, a spacious room with a comfy bed (and the added bonus of a sea view) and a tasty breakfast in the morning. My wife and I visit Torquay a few times and have stayed in most of the hotels in this price bracket - the Heritage has to be one of the best yet.

6

Anthony

8 oct 2022

·

Se alojó 4 noches

Good location. Staff helpful. No chef except for breakfast. This was very inconvenient. Had to book breakfast times in advance. Didn't use the pool as times were very limited. Lift not working. Requested room close to elderly parent but were on different floors. We chose this hotel for the location but also the pool and the restaurant, feel very let down. Was quite stressful having to eat out every lunchtime and evening, especially as our mother has limited mobility.

6

Sonya

16 ago 2025

·

Se alojó 1 noche

Reasonable stay. Big, clean room, a little bit of a strange smell. Staff friendly. Disappointed that it cost to use the pool, did not see this on hotel details. Also stated that breakfast was included, but was quite prescriptive - 5 options and had to choose one. Would have preferred more flexibility. Lovely views. Room quiet and dark at night.

10

Rodger

9 ago 2025

·

Se alojó 7 noches

Excellent breakfast and nice staff

8

Mary

13 oct 2025

·

Se alojó 7 noches

The view was great, and the hotel was generally clean and friendly , breakfast was great with a lovely selection I asked for a room on the floor level with the ebntrance and bar etc because of my mobility problems, but I was given one down stairs, the constant using the stairs in and outside was painful and wearing, lots more f guests were not good with mobility so I think at least one grab rail in the showers would be advisable, I felt quite unsteady

8

Malcolm

7 sept 2025

·

Se alojó 3 noches

A splendid looking building. The room I was in was overlooking the parking area. It had a view unless a tall vehicle parked in the space in front of the windows. A comfortable room but noisy. There didn't seem to be much sound insulation between rooms. I could hear phone conversations, music and rowdy children being entertained. The room did smell a little - not sure what it was but it smelled a little unpleasant. After the first day I no longer noticed it. If I stayed there again I would ask for a different room and hope it was better. The onsite restaurant food was quite good. I enjoyed the daily included breakfast. A small set of choices, though.

4

Julie

10 may 2023

·

Se alojó 2 noches

was very disappointed that the sauna is now a storage cupboard, the jacuzzi hasn't had water in it for 10 years, there is no gym. the very small pool was only available for use 2 hours a day - one hour in morning during breakfast time and one hour in evening. there was a charge as well, but when we advised our dissatisfaction there was no mention of being charged. no view in the room, just outlooks onto the road, in the room there was dirty towels, cups and spoons. location and staff were good, although obviously they were new and still learning the ropes. breakfast was ok, but I'm used to a lot more choice and there was not a piece of fruit to be seen. car park was always brimming full

10

Philip

7 dic 2025

·

Se alojó 2 noches

Great location, very friendly staff, the room we had was massive with a living and dining area, the pub food and breakfast was lovely 👌

10

Kevin

13 dic 2025

·

Se alojó 1 noche

Very welcoming hotel, with clean rooms. Maybe a little dated, but very spacious and has everything you need and more. Great breakfast and a very good bar and menu. A great location also..

10

Neil

30 jun 2025

·

Se alojó 1 noche

The perfect location for Torquay beach and the Riviera Centre. Comfortable bed, friendly staff and a great breakfast - complete with sea view. Couldn't ask for more.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	86 US$
febrero	95 US$
marzo	100 US$
abril	112 US$
mayo	132 US$
junio	142 US$
julio	147 US$
agosto	148 US$
septiembre	139 US$
octubre	105 US$
noviembre	97 US$
diciembre	95 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $108	21 $117	22 $117	23 $132	24 $146
25 $99	26 $126	27 $127	28 $140	29 $136	30 $152	31 $149

DO	LU	MA	MI	JU	VI	SA
1 $127	2 $127	3 $123	4 $127	5 $127	6 $132	7 $137
8 $126	9 $130	10 $130	11 $127	12 $128	13 $126	14 $128
15 $128	16 $130	17 $127	18 $137	19 $128	20 $127	21 $126
22 $126	23 $126	24 $126	25 $126	26 $127	27 $126	28 $130
29 $127	30 $128

The Heritage Hotel

Precios para The Heritage Hotel

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación con 1 cama doble o 2 individuales

Habitación doble superior

Habitación triple

Habitación familiar

Suite Deluxe

Reseñas de los huéspedes sobre The Heritage Hotel

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas