Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features does the property offer for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Annabrook St Park and Regal UA Westbrook, approximately 2.5 miles from Old Train Depot Park and Exchange Park.

Does the property have a swimming pool?

Yes, there is an outdoor pool available for guests.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, subject to availability and may incur additional charges. Advance request or confirmation is required.

Holiday Inn Express & Suites Brookhaven

Average nightly price at Holiday Inn Express & Suites Brookhaven by IHG by month, last 12 months (USD)
Month	Average price
January	$133
February	$136
March	$134
April	$123
May	$125
June	$145
July	$152
August	$137
September	$128
October	$152
November	$144
December	$126

What guests think

At Holiday Inn Express & Suites Brookhaven by IHG, guests often find rooms comfortable and quiet and appreciate friendly service, while noting ongoing renovations, inconsistent cleanliness, loud HVAC or road noise, and rooms without closets or adequate hanging space.

The location is convenient to the interstate and feels safe, though a few found road access awkward. Breakfast is widely described as hot, fresh, and plentiful, with occasional critiques of quality or staff attitude. Some guests also reported billing or reservation problems and lapses in housekeeping. Expect a comfortable stay with tradeoffs during upgrades.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Property is undergoing updates; some maintenance and lighting issues noted, including dirty or worn elevators and a dark front entrance at night.

Related guest reviews

8

Phillis

Apr 27, 2024

·

Stayed 1 night

Decent place to stay!! Front needs odor illuminators.

4

Rhonda

Jan 13, 2025

·

Stayed 2 nights

There were no closets in the room. That is my biggest complaint. The Elevators were dirty. They need to clean in the door and the floor. The staff wasn't that friendly

6

Charles

Oct 27, 2025

·

Stayed 2 nights

The Hotel is undergoing some upgrades to the room and furniture. It really needs updating

4

Jeff

May 29, 2025

·

Stayed 1 night

There was no place to hang our clothes and the hotel was filthy.

10

Amanda

Jan 26, 2025

·

Stayed 1 night

It was a GREAT stay. It was peaceful, clean, and reasonably priced. Breakfast was hot, yummy and the options were plentiful. The staff was friendly, prompt, and efficient. Despite renovations on the property, we were never hindered by that in any way nor was anything inconvenient or even unsightly. I'm a pretty harsh critic and i cannot find a single thing to complain about. Outstanding hotel.

8

Vince

Jun 7, 2024

·

Stayed 2 nights

The room was comfortable however it seems it was too n need of a makeover. The tub was stained. The room just seemed worn. They looked like they were in the middle of a makeover so I’m not too concerned. The bed was very comfortable. Breakfast was good. Coffee was hot.

8

Tammy

Mar 18, 2024

·

Stayed 1 night

Front entrance completely dark at night

4

Patricia

Nov 5, 2024

·

Stayed 2 nights

Rooms had no closets; Hardware in the elevator was falling apart Person preparing breakfast was unpleasant and grumpy on both days of my stay. I don't expect I'd choose to stay there again.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: several guests found rooms and areas clean, while others reported dirty bathrooms, stained items, and general grime. Housekeeping quality varied, with some missed cleanings.

Related guest reviews

10

Katheryn

May 16, 2024

·

Stayed 1 night

The room was very nice and clean. The room had been updated. The service was GREAT! We will be staying at this hotel again.

4

Adison

Sep 26, 2023

·

Stayed 3 nights

I normally only leave good reviews for hotels but this one really just needs to have some things changed. I stayed for a week and noticed I only had the room clean once which is fine but I ran out of towels and on my last day the staff left my door open. I don’t know when they cleaned my room but I didn’t get back until 6:30pm after leaving at 6am and it was just wide open. Nothing was stolen thank goodness but it scared me really bad. I told the front desk lady but I wasn’t even sure what else to do. Also it’s just surface level cleaning in the room like there was hair all in the bathroom and just random stains everywhere.

4

Jeff

May 29, 2025

·

Stayed 1 night

There was no place to hang our clothes and the hotel was filthy.

10

Amanda

Jan 26, 2025

·

Stayed 1 night

It was a GREAT stay. It was peaceful, clean, and reasonably priced. Breakfast was hot, yummy and the options were plentiful. The staff was friendly, prompt, and efficient. Despite renovations on the property, we were never hindered by that in any way nor was anything inconvenient or even unsightly. I'm a pretty harsh critic and i cannot find a single thing to complain about. Outstanding hotel.

10

Samuel

Feb 18, 2025

·

Stayed 1 night

Nice but lacked a closet for hanging clothing. A hook was provided on the bathroom door and a note that new furniture was on order which included the closet. Staff was friendly and check in was smooth. Breakfast was fresh and good. Coffee not great a little strong. Rooms were clean as well as linen. Was in Brookhaven for a family funeral.

10

Suzanne

Feb 11, 2024

·

Stayed 1 night

Courteous staff, fresh and hot continental breakfast, and nice, clean atmosphere.

4

Irish

Jun 5, 2024

·

Stayed 1 night

I felt like my kids and myself would have some type of infection when we left. I couldn’t shower or bath my kids because the bathroom was so unkept.

10

brandy

Jun 14, 2024

·

Stayed 1 night

The maintenance guy was very helpful, the room was clean and spacious. Front desk employees seemed less than thrilled to be at work. Other than that it was a very peaceful stay.

8

Vince

Jun 7, 2024

·

Stayed 2 nights

The room was comfortable however it seems it was too n need of a makeover. The tub was stained. The room just seemed worn. They looked like they were in the middle of a makeover so I’m not too concerned. The bed was very comfortable. Breakfast was good. Coffee was hot.

10

Earleana

Jun 15, 2025

·

Stayed 2 nights

My only complaint was that we thought we needed an extra bed.. so they brought us one .. but the mattress had really bad stains.. actually horrible... And the mattress looks unclean and dirty. Of course we did not use it we willed it back outside in the hall... Luckily for us we didn't need it we use the sofa couch. But overall The experience there was great

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often comfortable and sometimes spacious or recently updated, but many lack closets or proper hanging space. Some guests noted noise from HVAC, plumbing, fridges, or passing traffic, and occasional wear in bathrooms.

Related guest reviews

8

Nate

Feb 20, 2025

·

Stayed 2 nights

The breakfast wasn't very good. I could hear the passing vehicles when I was in the room. The bed was comfortable and I enjoy that you supplied body wash, shampoo/conditioner.

4

WILLIE E

Sep 26, 2024

·

Stayed 2 nights

There was no phone in room, nor were there a closet to hang up clothes

4

Rhonda

Jan 13, 2025

·

Stayed 2 nights

There were no closets in the room. That is my biggest complaint. The Elevators were dirty. They need to clean in the door and the floor. The staff wasn't that friendly

8

Steven

Oct 20, 2024

·

Stayed 1 night

Refrigerator in room made clicking noise. Had to unplug it so that the noise would stop.

10

Megan

Jan 6, 2025

·

Stayed 1 night

Price and room was very big and spacious - Did not like there was no place to hang your clothes

4

Jeff

May 29, 2025

·

Stayed 1 night

There was no place to hang our clothes and the hotel was filthy.

10

Samuel

Feb 18, 2025

·

Stayed 1 night

Nice but lacked a closet for hanging clothing. A hook was provided on the bathroom door and a note that new furniture was on order which included the closet. Staff was friendly and check in was smooth. Breakfast was fresh and good. Coffee not great a little strong. Rooms were clean as well as linen. Was in Brookhaven for a family funeral.

6

Frances

Dec 31, 2024

·

Stayed 3 nights

This is the first hotel I have stayed at that did not have a closet or area to hang clothes.

6

Elizabeth

May 25, 2025

·

Stayed 1 night

While the room was renovated and clean, the plumbing and a/c unit were so incredibly loud that we got almost no sleep. We even brought a sound machine to use when we travel to help with hotel noise, but when the a/c came on or off or someone in the connecting rooms used the bathroom the noise would wake us up. It was so loud. The beds, also, were extremely firm and also made it hard to sleep. The staff, especially the front desk, were very nice and friendly.

4

Patricia

Nov 5, 2024

·

Stayed 2 nights

Rooms had no closets; Hardware in the elevator was falling apart Person preparing breakfast was unpleasant and grumpy on both days of my stay. I don't expect I'd choose to stay there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Many guests describe staff as friendly and helpful, especially at breakfast, but there are notable issues with billing, reservations, and inconsistent attitudes. One report mentioned a room door left open after cleaning.

Related guest reviews

10

Monica

Apr 7, 2024

·

Stayed 1 night

The customer service was great. The complimentary breakfast was delicious and the lady working the breakfast bar was very friendly.

2

Frances

Jan 3, 2026

·

Stayed 3 nights

I pre- paid my stay and upon check out was charged again even though I showed my receipt. The clerk stated no Manager was on duty and they could not help with the issue. They then told me hotel.com had the money.

2

Kristine

Apr 22, 2023

·

Stayed 1 night

Booked a suite for 5 people 6 months before arrival. Called week before to confirm. Drove 10 hours got to the property , no suites available. Front staff rude. Blamed Orbitz booking, seems to be a scam. By time you get to the property multiple suites have been sold and reality they do not have any available. Then your stuck getting a second room or roll out bed that doesn’t even fit in the room. Even more damning in the parking lot got on line and sure enough suite available, even through there were none. Very disappointing. And the staff and dirty room made it even worse. Only saving grace, the lady making breakfast was the nicest person and the food was good.

4

Adison

Sep 26, 2023

·

Stayed 3 nights

I normally only leave good reviews for hotels but this one really just needs to have some things changed. I stayed for a week and noticed I only had the room clean once which is fine but I ran out of towels and on my last day the staff left my door open. I don’t know when they cleaned my room but I didn’t get back until 6:30pm after leaving at 6am and it was just wide open. Nothing was stolen thank goodness but it scared me really bad. I told the front desk lady but I wasn’t even sure what else to do. Also it’s just surface level cleaning in the room like there was hair all in the bathroom and just random stains everywhere.

8

TERESA

Oct 25, 2023

·

Stayed 1 night

Desk Clerks were awesome

10

Amanda

Jan 26, 2025

·

Stayed 1 night

It was a GREAT stay. It was peaceful, clean, and reasonably priced. Breakfast was hot, yummy and the options were plentiful. The staff was friendly, prompt, and efficient. Despite renovations on the property, we were never hindered by that in any way nor was anything inconvenient or even unsightly. I'm a pretty harsh critic and i cannot find a single thing to complain about. Outstanding hotel.

10

Samuel

Feb 18, 2025

·

Stayed 1 night

Nice but lacked a closet for hanging clothing. A hook was provided on the bathroom door and a note that new furniture was on order which included the closet. Staff was friendly and check in was smooth. Breakfast was fresh and good. Coffee not great a little strong. Rooms were clean as well as linen. Was in Brookhaven for a family funeral.

6

Charlene

Feb 19, 2023

·

Stayed 1 night

Property is great location. Reception staff was great. Last I heard they were waiting on a reply from manager to see if they could freeze my cooler packs. We gave up.

10

Donna

Jul 9, 2025

·

Stayed 1 night

The front desk clerk was professional and caring. Easy on and off the interstate. Quiet.

4

Patricia

Nov 5, 2024

·

Stayed 2 nights

Rooms had no closets; Hardware in the elevator was falling apart Person preparing breakfast was unpleasant and grumpy on both days of my stay. I don't expect I'd choose to stay there again.

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AI-generated summary based on recent guest reviews

Location

Convenient to the interstate and generally considered safe; a few found access tricky due to the road layout.

Related guest reviews

8

DAVID

Nov 7, 2024

·

Stayed 3 nights

Served its purpose, convenient.

10

Mike

Jan 22, 2024

·

Stayed 1 night

Needed a place in a pinch due to weather. They were available and really good. Quiet, comfortable and affordable.

8

Selina

Nov 26, 2023

·

Stayed 2 nights

The staff were great but the location is hard to travel to do how the road is set up.

6

Makesha

Sep 11, 2023

·

Stayed 1 night

Only thing I liked was the location

10

Donna

Jul 9, 2025

·

Stayed 1 night

The front desk clerk was professional and caring. Easy on and off the interstate. Quiet.

8

Travis

Jul 7, 2023

·

Great safe area, rooms were good for the price

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as hot, fresh, and with good variety; a few noted weaker quality, strong coffee, or an unpleasant interaction.

Related guest reviews

8

Heather

Sep 12, 2023

·

Stayed 5 nights

Beds comfy, breakfast amazing, hospitality is great. I'd stay here again when visiting for sure.

8

Nate

Feb 20, 2025

·

Stayed 2 nights

The breakfast wasn't very good. I could hear the passing vehicles when I was in the room. The bed was comfortable and I enjoy that you supplied body wash, shampoo/conditioner.

10

Monica

Apr 7, 2024

·

Stayed 1 night

The customer service was great. The complimentary breakfast was delicious and the lady working the breakfast bar was very friendly.

2

Kristine

Apr 22, 2023

·

Stayed 1 night

Booked a suite for 5 people 6 months before arrival. Called week before to confirm. Drove 10 hours got to the property , no suites available. Front staff rude. Blamed Orbitz booking, seems to be a scam. By time you get to the property multiple suites have been sold and reality they do not have any available. Then your stuck getting a second room or roll out bed that doesn’t even fit in the room. Even more damning in the parking lot got on line and sure enough suite available, even through there were none. Very disappointing. And the staff and dirty room made it even worse. Only saving grace, the lady making breakfast was the nicest person and the food was good.

10

Linda

Jul 15, 2023

·

Stayed 4 nights

The hotel was very comfortable. Very nice and clean. The breakfast was very good. Had different things to choose from. Staff was very friendly.

10

Amanda

Jan 26, 2025

·

Stayed 1 night

It was a GREAT stay. It was peaceful, clean, and reasonably priced. Breakfast was hot, yummy and the options were plentiful. The staff was friendly, prompt, and efficient. Despite renovations on the property, we were never hindered by that in any way nor was anything inconvenient or even unsightly. I'm a pretty harsh critic and i cannot find a single thing to complain about. Outstanding hotel.

10

Samuel

Feb 18, 2025

·

Stayed 1 night

Nice but lacked a closet for hanging clothing. A hook was provided on the bathroom door and a note that new furniture was on order which included the closet. Staff was friendly and check in was smooth. Breakfast was fresh and good. Coffee not great a little strong. Rooms were clean as well as linen. Was in Brookhaven for a family funeral.

10

Suzanne

Feb 11, 2024

·

Stayed 1 night

Courteous staff, fresh and hot continental breakfast, and nice, clean atmosphere.

8

Vince

Jun 7, 2024

·

Stayed 2 nights

The room was comfortable however it seems it was too n need of a makeover. The tub was stained. The room just seemed worn. They looked like they were in the middle of a makeover so I’m not too concerned. The bed was very comfortable. Breakfast was good. Coffee was hot.

4

Patricia

Nov 5, 2024

·

Stayed 2 nights

Rooms had no closets; Hardware in the elevator was falling apart Person preparing breakfast was unpleasant and grumpy on both days of my stay. I don't expect I'd choose to stay there again.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $142	8 $123	9 $126	10 $131
11 $114	12 $116	13 $117	14 $117	15 $111	16 $144	17 $139
18 $108	19 $118	20 $117	21 $136	22 $142	23 $170	24 $242
25	26	27	28	29	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9 $191	10	11 $178	12 $118	13 $125	14 $122
15 $97	16 $97	17 $110	18 $121	19 $94	20 $104	21 $104
22 $91	23 $97	24 $97	25 $100	26 $117	27 $115	28 $101
29 $94	30 $97

Holiday Inn Express & Suites Brookhaven by IHG

Prices for Holiday Inn Express & Suites Brookhaven by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible (Communications)

Suite, 1 King Bed (Additional Living Area)

Standard Room

Standard Room, 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

Standard Room, 2 Queen Beds

Suite, 1 King Bed (Extra Floor Space)

Guest reviews of Holiday Inn Express & Suites Brookhaven by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites Brookhaven by IHG

Prices for upcoming dates