Campanile Wroclaw Centrum

Good access by car, reasonable parking and good public transport connections – unfortunately, those were about the only positives. The rooms are worn and in poor condition. In our first room, the carpet was so badly damaged that it was an actual trip hazard, so we had to change rooms. The room facilities were also outdated: there was only one power socket by one bedside table, which made charging phones unnecessarily difficult. Housekeeping was equally disappointing. Room cleaning was only provided after personally requesting it at reception, and even then only the towels were changed. The bed was not made and the pillows were simply left as they were! Service was particularly poor. When we complained about a dirty, sticky water carafe, reception initially told us they were not responsible. Only after insisting did we get a replacement, and the whole interaction was reluctant and unfriendly. Breakfast was the final disappointment. Day one: After a coach group had been through, the buffet was almost empty and was replenished very slowly. Day two: There were only a few bread rolls left from the previous day. Choice and quality were mediocre at best. The service staff were hardly present in the breakfast room and instead spent much of the time outside chatting. Overall, there were simply too many issues with room condition, facilities, cleanliness and service. Good location, but definitely not a hotel we would recommend.

Enjoyed our stay, comfortable bed

Rooms are tiered and need renovations quickly. Specifically, the floor carpets need replacement.

Cant really say when was the last time carpets were cleaned. DiRTY. Breakfast- hard to say. Pretty poor choices. Massive thanks to ladies working by the reception desk. Very nice, very helpful.

Ukrain busses on the parking with running engines all night long. My window was facing the parking. Did not sleep very much.