Coron Westown Resort

This place was amazing. So glad we moved. We were meant to stay elsewhere, but due to condition of other hotel we needed another hotel. Feels like a fancy hotel. There were a few small things that could have made the stay even better but little things like signage and housekeeping was a bit slow some days. We went to use spa about 2pm, and no one was there, waited five minutes, then I went to room to call them, no answer. I called reception and they said they would check, still not sure. In the end we went to reception again. Turns out they were busy at that time, but a sign up to indicate this would solve issues. We also ran out of toilet paper and that took a very long time to get replaced. Lucky they have extra toilets. Other small nitpicks, they don't have a water cooler, only bring two tiny water bottles daily. They should be more water filters as there are no places close and they charge for water. Maybe also some black tea as well as coffee in room. But pool bar was great, food was great, bands nightly were great. Pool area is amazing. Gym is good. We opted for breakfast buffet and that was also good. Organised tour through hotel and that was really good also. Massage was amazing and very nice inside. Really did love our stay there and didn't want to leave.

Excellent service. Please improve internet connection

Beautiful hotel outside the city. Plenty of pools for families to enjoy. There’s even nightly entertainment and also several karaoke room to rent out in the evening. All staff are very helpful and friendly.

The other pool on the far end wasn’t available during our stay but other than that, the hotel was well kept. They offer delicious and affordable meals at the hotel restaurant, souvenir shop and massage at the spa (although the spa room could use more maintenance with better sheets). The front desk service needs improvement. I had to call multiple times to get a toilet paper delivered in the room and it took them more than half an hour.

It was a great stay for all of us in this beautiful resort, has spacious rooms and lounge for us to stay and a bar near at the pool. The only downgrade is that they don’t have a specific pool for kids and adults only.

Location was fantastic, not too crowded. The property staff were friendly and attentive at all times. The resort are set off lovely paved walkways, the pool was well maintained and a good size. We also enjoyed our little private patio for quiet time overlooking the water, coffee maker and small fridge are available . Air con and the shower was strong and hot.

The hotel itself is well located and clean. The staff especially at the front desk is top notch, reliable, honest and trustworthy. She even contacted me to let me know that she charged my card higher than it should be. She voided the transaction and charged the correct amount. The only thing that I think is OFF is the live band which is until 10:30 in the evening. It was not really good for guests who wanted to rest early especially for those who need to catch an early flight.

Great value, beautiful and spacious rooms, direct pool access from the room. Wonderful and attentive staff. Accessible to transportation and excursions. I will return. Excellent breakfast options and great price.

So this place is a bit of a contradiction. The grounds are absolutely lovely. The pool area is well designed and gives many options for those looking to simply relax or who would like aquatic activity. The resort is situated outside of town, so transportation is a must via trike or other methods. These are all positive aspects. Unfortunately they are overshadowed by a general lack of maintenance and general cleanliness. While our room was in decent shape, two of the others we were traveling with had mold in their rooms. The rooms all also maintained a very musty smell for several hours after getting the air conditioner started and opening the patio door. Breakfast cost 609 php per person and was nothing impressive. Additionally, the toilets in the pool area were quite dirty-I went to a toilet at a gas station that was cleaner. All in all, this is a resort that could be great, but will require a big change in how things are handled on both maintenance and cleanliness.

Great property, great staff, amazing pool. Will definitely stay again

Poor service. Filthy elevator. Water from sink very dirty.

Clean spacious room, staff excellent service.

Clean place. Lots of food options at restaurant. Clean pool. Clean facility.

The rooms were comfortable, very clean, and spacious. We so enjoyed their breakfast buffet that we had it all 3 days of our stay. The staff were attentive, respectful, helpful and friendly. The pools were clean and well maintained.

If you are expecting a US-type resort, you may be disappointed. This property is fairly run down. Our room had mold in the sealant around the bathroom sinks and a sink faucet was loose and coming out. Our family of 4 all got traveller's diarrhea presumably from eating the vegetables at the buffet (we had not eaten anywhere other than the hotel when we started getting sick). The food was generally acceptable but nothing great. We liked that we were not in the center of town which is fairly chaotic and loud. It was very easy to get to town via tricycle. We felt safe. The room was cleaned daily. The staff was very friendly.

The property is doing construction and building another half of the property so our room on the 4th floor near the construction zone did smell like sewage. Otherwise clean property … the staff were AMAZING. Very resourceful, helpful and kind. Food and drinks were good and the pool was very serene.

So this place is a bit of a contradiction. The grounds are absolutely lovely. The pool area is well designed and gives many options for those looking to simply relax or who would like aquatic activity. The resort is situated outside of town, so transportation is a must via trike or other methods. These are all positive aspects. Unfortunately they are overshadowed by a general lack of maintenance and general cleanliness. While our room was in decent shape, two of the others we were traveling with had mold in their rooms. The rooms all also maintained a very musty smell for several hours after getting the air conditioner started and opening the patio door. Breakfast cost 609 php per person and was nothing impressive. Additionally, the toilets in the pool area were quite dirty-I went to a toilet at a gas station that was cleaner. All in all, this is a resort that could be great, but will require a big change in how things are handled on both maintenance and cleanliness.

Resort is well cleaned & quiet.

Rent a newer section of West town the old one had a very, very bad smell, but the new one smells good

Although it was nice to be in a decent hotel, Id have to say our stay in this particular hotel wasn't to our expectations. When we entered the room the first thing we noticed was this dusty/musty feeling. The longer we stayed in the room, the more we realized how slightly suffocating the room was. The a/c slightly helped circulate some air, but if you turned it off, the room would feel humid and dusty. Some members of my family noticed that areas near the bed (especially in corners) had piles of dust and seemed untouched. Adding into that, the bedsheets (although didn't look dirty) felt uncomfortable and had that same dusty feeling the entire room had. However, the service and food the hotel provided (along with the amazing pools and cute koi pond) helped make the stay feel a little bit better. We weren't staying in the hotel for long periods of time, considering Coron has lots of activities. Also, I would like to comment that in the night, there were possibly 2-3 cats that screamed and ran around the hotel. I'm not sure if any of the workers were aware of this situation, but I hope they deal with it in the future, for the sake of other guests.

Only stayed there for two nights. As we arrived, we were told that we are not getting the room that we booked due to a glitch in the system. My partner and I were put in a family room that smelled a little musky and the AC was leaking creating a puddle in the room. Situation was fixed and was transferred to a better room on our last day which is ok but very inconvenient for people who are only staying for a short amount of time that wants to relax and not have to pack and unpack multiple times. Other than that, staff were courteous and room service was fast.

Aircon wasn’t working properly. Place was clean and large for group of four. Daily live band at the bar was great. Food and drinks were good. Service was wonderful and the staff was commendable.

Front desk staff unprofessional. Paid our hotel transport from the airport but we were not given a receipt. On the day we checked out we were told we haven’t paid our hotel transport from the airport to the hotel. I told them that we already did and we got inconvenienced by waiting for them to check the CCTV footage to corroborate our statement. Which in fact showed we did. For future guests, please get your receipt for the hotel transport so you don’t have to experience unnecessary waste of your time. The room that we stayed, the air conditioning wall unit smelled stale air. Eventually they did replace it the day before we checked out. Only to replace it with a noisy unit and I mean you could not hear yourself think. It was replaced again with another unit. What a hassle and so much inconvenience for a few days of supposedly bliss. I do have to give credit to housekeeping and a few of the waitstaff namely Mona and Filbert. I can’t say anything good for the rest. What really makes the place are the people. It might have a nice pool but that’s it. As for me, not recommending this place to any of my friends or family.

I like everything except for the air-conditioning. Need to update the ac. Can’t sleep very well ac not cold enough.

A very wonderful 3 night stay! Great entertainment at the bar and nice drink selection. Large cleaning rooms with beautiful view. Water was nice and hot for a pleasing shower.

Our room ac stop working. Other than that good hotel over all

the a/c in our room was leaking getting the floor wet and slippery which is very unsafe. i almost slipped because you won't notice that the floor was already wet.

Great value, beautiful and spacious rooms, direct pool access from the room. Wonderful and attentive staff. Accessible to transportation and excursions. I will return. Excellent breakfast options and great price.

The pool facing rooms are very nice, airy and comfortable. The pool area is fantastic. The property is a bit tired but overall clean, comfortable and pretty good value for money.

Rent a newer section of West town the old one had a very, very bad smell, but the new one smells good

When we arrived at the property, they informed us they accidentally overbooked. So they transferred us to another hotel for the night. I didn’t want to make a big deal about it since I’m pretty sure it was an honest mistake. We went out early morning for a day tour and they told us they would transfer our luggages to our room at Westown. They did just that. Everything was great. No complaints from me. Staff was incredibly nice and accommodating. I would def come back.

This place was amazing. So glad we moved. We were meant to stay elsewhere, but due to condition of other hotel we needed another hotel. Feels like a fancy hotel. There were a few small things that could have made the stay even better but little things like signage and housekeeping was a bit slow some days. We went to use spa about 2pm, and no one was there, waited five minutes, then I went to room to call them, no answer. I called reception and they said they would check, still not sure. In the end we went to reception again. Turns out they were busy at that time, but a sign up to indicate this would solve issues. We also ran out of toilet paper and that took a very long time to get replaced. Lucky they have extra toilets. Other small nitpicks, they don't have a water cooler, only bring two tiny water bottles daily. They should be more water filters as there are no places close and they charge for water. Maybe also some black tea as well as coffee in room. But pool bar was great, food was great, bands nightly were great. Pool area is amazing. Gym is good. We opted for breakfast buffet and that was also good. Organised tour through hotel and that was really good also. Massage was amazing and very nice inside. Really did love our stay there and didn't want to leave.

Staff was very helpful and friendly. The resort was great. And the price was unbeatable

The dining experience is not so great. Restaurant Services are too slow and the restaurant staff are not accomodating. Took us 1.5 hour to get our order without any staff giving us update regarding our order. Restaurant side Needs to be improved.

Clean spacious room, staff excellent service.

Front desk staff unprofessional. Paid our hotel transport from the airport but we were not given a receipt. On the day we checked out we were told we haven’t paid our hotel transport from the airport to the hotel. I told them that we already did and we got inconvenienced by waiting for them to check the CCTV footage to corroborate our statement. Which in fact showed we did. For future guests, please get your receipt for the hotel transport so you don’t have to experience unnecessary waste of your time. The room that we stayed, the air conditioning wall unit smelled stale air. Eventually they did replace it the day before we checked out. Only to replace it with a noisy unit and I mean you could not hear yourself think. It was replaced again with another unit. What a hassle and so much inconvenience for a few days of supposedly bliss. I do have to give credit to housekeeping and a few of the waitstaff namely Mona and Filbert. I can’t say anything good for the rest. What really makes the place are the people. It might have a nice pool but that’s it. As for me, not recommending this place to any of my friends or family.

The other pool on the far end wasn’t available during our stay but other than that, the hotel was well kept. They offer delicious and affordable meals at the hotel restaurant, souvenir shop and massage at the spa (although the spa room could use more maintenance with better sheets). The front desk service needs improvement. I had to call multiple times to get a toilet paper delivered in the room and it took them more than half an hour.

The hotel itself is well located and clean. The staff especially at the front desk is top notch, reliable, honest and trustworthy. She even contacted me to let me know that she charged my card higher than it should be. She voided the transaction and charged the correct amount. The only thing that I think is OFF is the live band which is until 10:30 in the evening. It was not really good for guests who wanted to rest early especially for those who need to catch an early flight.

The property is beautiful. Rooms are big. But the staff (especially in the restaurant) was slow and rude. Breakfast buffet was constantly running out of coffee (hoping you would buy the premium stuff). No one seemed to care. Everyone was just walking around like zombies trying to do as little as possible.

The hotel is great! Excellent staff, extremely courteous and accommodating!

Very good staff and location

Its a beautiful secluded hotel with nice amenities and excellent staff

The property and staff were great. Just need a tricycle to really do anything outside the resort. Not easily walkable for older guests.

This property is a bit removed from town making it nice and quiet and the tricycles to town are very affordable. The room was great as was the pool area. The food wasn’t the best and was a bit overpriced.

The property is not within Coron Town proper. There is not anything around the resort, which was not a problem for me. I enjoyed the property, staff, pool, restaurant

If you are expecting a US-type resort, you may be disappointed. This property is fairly run down. Our room had mold in the sealant around the bathroom sinks and a sink faucet was loose and coming out. Our family of 4 all got traveller's diarrhea presumably from eating the vegetables at the buffet (we had not eaten anywhere other than the hotel when we started getting sick). The food was generally acceptable but nothing great. We liked that we were not in the center of town which is fairly chaotic and loud. It was very easy to get to town via tricycle. We felt safe. The room was cleaned daily. The staff was very friendly.

Amenities were great. Friendly staff. Great location.

Location was fantastic, not too crowded. The property staff were friendly and attentive at all times. The resort are set off lovely paved walkways, the pool was well maintained and a good size. We also enjoyed our little private patio for quiet time overlooking the water, coffee maker and small fridge are available . Air con and the shower was strong and hot.

Amazing place to stay! A bit far from the downtown. If you want a quiet place to stay, i recommend westown coron. Staff are very accommodating, food and service is good.

So this place is a bit of a contradiction. The grounds are absolutely lovely. The pool area is well designed and gives many options for those looking to simply relax or who would like aquatic activity. The resort is situated outside of town, so transportation is a must via trike or other methods. These are all positive aspects. Unfortunately they are overshadowed by a general lack of maintenance and general cleanliness. While our room was in decent shape, two of the others we were traveling with had mold in their rooms. The rooms all also maintained a very musty smell for several hours after getting the air conditioner started and opening the patio door. Breakfast cost 609 php per person and was nothing impressive. Additionally, the toilets in the pool area were quite dirty-I went to a toilet at a gas station that was cleaner. All in all, this is a resort that could be great, but will require a big change in how things are handled on both maintenance and cleanliness.

Great place to stay relax and upgrade from other budget accommodation. Excellent customer service for 4 days, enjoyed all facilities including a massage, dining and bike rental. Buffet breakfast was good and overall food was good. Would stay again anytime and feel the hotel is excellent value compared to El Nido! Excellent experience through shuttle to and from airport to hotel!!

The dining experience is not so great. Restaurant Services are too slow and the restaurant staff are not accomodating. Took us 1.5 hour to get our order without any staff giving us update regarding our order. Restaurant side Needs to be improved.

The Filipino food from the a la carte menu was excellent. The taste was always on point and delicious. Compliments to the chef! The staff also went above and beyond what we were expecting, always helpful.

Nice hotel but food is not great and mediocre. Kitchen does not have consistency. Food tastes like they took frozen food and warmed it in microwave. They do t provide free breakfast, you have to pay $8 for buffet and buffet looks more like lunch or dinner rather then breakfast. They do have good swimming pools and AC in rooms.

Coron Westown Resort offers a pleasant stay—clean hotel, nice facilities, and very friendly staff. The bar food was decent, though the breakfast didn’t quite match the price. Overall, a good experience with room for improvement in the dinning option.

The facility was nice but the staff seemed to have an attitude at the check in counter. My biggest complaint is the beakfast buffet. There are no restaurants nearby so the resort charges 500 pesos for the buffet which leaves a lot to be desired. The food was cold and tastless and there were very few options especially if you have gluten intolerance.

Great hotel, lots of swimming pools to choose from, I love the nightly live band during dinner. The only thing I don’t like is the food they serve not so tasty.

The property is beautiful. Rooms are big. But the staff (especially in the restaurant) was slow and rude. Breakfast buffet was constantly running out of coffee (hoping you would buy the premium stuff). No one seemed to care. Everyone was just walking around like zombies trying to do as little as possible.

Tried their buffet on our first day but there’s not a lot of option and a bit pricey with the quality of food they are serving.

Great value, beautiful and spacious rooms, direct pool access from the room. Wonderful and attentive staff. Accessible to transportation and excursions. I will return. Excellent breakfast options and great price.