Holiday Inn Express Birmingham - Snow Hill by IHG
106 USD
/natt
Gj.snitt. for oktober
Priser for Holiday Inn Express Birmingham - Snow Hill by IHG
Velg datoer for å se priser og tilgjengelighet
106 USD
/natt
Gj.snitt. for oktober
Månedlige gjennomsnittspriser
På Holiday Inn Express Birmingham - Snow Hill by IHG er prisen per natt i gjennomsnitt 75 USD i den billigste måneden (januar) og 121 USD i den dyreste måneden (november), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 75 USD |
| februar | 83 USD |
| mars | 107 USD |
| april | 101 USD |
| mai | 91 USD |
| juni | 103 USD |
| juli | 83 USD |
| august | 90 USD |
| september | 95 USD |
| oktober | 106 USD |
| november | 121 USD |
| desember | 102 USD |
J
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okt · 106 USD
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Dyreste: november (ca. 121 USD)
Billigste: januar (ca. 75 USD)
Om denne eiendommen
Dra nytte av stedets fasiliteter, som wi-fi (inkludert), TV i fellesområdet og bankettsal.
Fasiliteter
Dra nytte av stedets fasiliteter, som wi-fi (inkludert), TV i fellesområdet og bankettsal.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet en døgnåpen resepsjon, et flerspråklig personale og bagasjeoppbevaring. Dette hotellet tilbyr 3 møtelokaler for ulike typer møter og eventer.
Servering
Som gjest på Holiday Inn Express Birmingham - Snow Hill by IHG kan du spise et bedre måltid på Great Room Lounge. Stedet har en bar/lounge hvor du kan slukke tørsten med din yndlingsdrink. Frokostbuffé er inkludert og serveres daglig fra kl. 07.00 til kl. 09.00.
Rom
Føl deg som hjemme i et av de 239 gjesterommene. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med dusj, toalettartikler (inkludert) og hårføner. Rommet har telefon, samt skrivebord og kaffetrakter/tekoker.
Beliggenhet
Dersom du velger Holiday Inn Express Birmingham - Snow Hill by IHG vil du bo sentralt i Birmingham, 7-minutters spasertur fra Birmingham katedral og 11 minutter fra Victoria Square. Dette hotellet ligger 0,7 mi (1,1 km) unna International Convention Centre og 1 mi (1,6 km) unna Utilita Arena Birmingham.
Hva finnes i nærheten
Birmingham Children's Hospital(0.3 miles)
Birmingham katedral(0.4 miles)
Corporation Street(0.4 miles)
Aston University(0.5 miles)
High Street(0.5 miles)
St. Pauls kirke(0.5 miles)
Birmingham Museum and Art Gallery (museum og kunstgalleri)(0.5 miles)
Moor Street Railway Station(0.5 miles)
Chamberlain Square (torg)(0.5 miles)
Victoria Square(0.5 miles)
Bullring & Grand Central(0.6 miles)
Birmingham Town Hall (rådhus)(0.6 miles)
Frankfurt Christmas Market Birmingham(0.6 miles)
Centenary Square (torg)(0.7 miles)
Biblioteket i Birmingham(0.7 miles)
Nærmeste store flyplass er Birmingham flyplass (BHX)(15.8 miles)
Parkering
Restaurant
Rom for ikke-røykere
Rengjøring
Bankettfasiliteter
Bankboks
Beliggenhet
1 Snow Hill Plaza, St Chad's Queensway, Birmingham, England, Storbritannia
Birmingham Children's Hospital (0.3 miles)
Birmingham katedral (0.4 miles)
Corporation Street (0.4 miles)
Aston University (0.5 miles)
High Street (0.5 miles)
St. Pauls kirke (0.5 miles)
Romalternativer
8
Rom, 1 dobbeltseng, tilgjengelighetstilpasset (with Free Hot Breakfast)
1 Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Eget bad
13
Rom – standard (with Free Hot Breakfast)
1 Enkeltseng
Sover 2
OppvarmingWi-Fi (gratis)Eget bad
9
Rom – standard, 1 dobbeltseng (with Free Hot Breakfast)
1 Dobbeltseng
Sover 2
OppvarmingWi-Fi (gratis)Sovesofa
7
Rom – standard, 2 enkeltsenger (with Free Hot Breakfast)
2 Enkeltsenger
Sover 2
OppvarmingWi-Fi (gratis)Sovesofa
9
Rom – standard, 1 dobbeltseng med sovesofa (with Free Hot Breakfast)
1 Dobbeltseng
og 1 Sovesofa
Sover 3
OppvarmingWi-Fi (gratis)Sovesofa
Gjesteomtaler av Holiday Inn Express Birmingham - Snow Hill by IHG
8
God
basert på 5 006 verifiserte omtaler
Hvem bor her?
Business
42%
Par
21%
Familie
16%
Grupper
14%
Alene
4%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Holiday Inn Express Birmingham - Snow Hill by IHG roser gjestene den sentrale beliggenheten og generelt vennlig personale, men anmeldelser peker også på tilbakevendende problemer med aircondition og varme, sporadisk vedlikehold og varierende rengjøringsstandarder.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
Hva gjestene synes
På Holiday Inn Express Birmingham - Snow Hill by IHG roser gjestene den sentrale beliggenheten og generelt vennlig personale, men anmeldelser peker også på tilbakevendende problemer med aircondition og varme, sporadisk vedlikehold og varierende rengjøringsstandarder.
Frokosten deler meningene, og spenner fra hyggelig til overfylt og kaotisk med lange køer og at ting går tomme på travle tidspunkter. Rommene passer for korte opphold, men komforten varierer på grunn av faste eller innhule madrasser, sovesofa, forseglede vinduer og korridorbruk. Høyere etasjer kan by på fin utsikt over byen. Parkering er utenfor hotellet med rabatterte B4-priser, men det rapporteres om forvirring rundt validering og ekstra kostnader, og heisene kan være trege eller ute av drift når det er mye folk. Forvent et praktisk utgangspunkt med hjelpsomt personale og noen operasjonelle utfordringer.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Parkering utenfor hotellet på B4 er tilgjengelig med hotellrabatt, men flere gjester fant priser og validering forvirrende eller dyre. Heisene er ofte trege eller delvis ute av drift, og det lille treningssenteret hadde noe utstyr som var ute av drift.
Relaterte gjesteomtaler
2
Syed Ali Iqtidar
2. sep. 2025
·
Overnattet 2 netter
Parking wasn't free as it was mentioned when i booked
Parking wasn't free as it was mentioned when i booked
10
Matthew
11. okt. 2025
·
Overnattet 1 natt
Great location for the Utilita, easy parking, lovely stay!
Great location for the Utilita, easy parking, lovely stay!
10
Mohamed
26. aug. 2025
·
Overnattet 1 natt
Was great Found Parking Bit Tricky and Expensive £15.70 And also you unable to Take out the car once you Parked The car we have to pay Again If we Take out the car From Parking Apart from Parking All good
Was great Found Parking Bit Tricky and Expensive £15.70 And also you unable to Take out the car once you Parked The car we have to pay Again If we Take out the car From Parking Apart from Parking All good
4
Sukhpreet
17. mars 2025
·
Overnattet 1 natt
Unfortunately our first room the heating was not working, second room the sofa bed was broken and the final thirs room no water pressure in the shower. Just gave up and slept. only to discover more than half of the machines in the gym did not work. Final straw was running out of some food items for breakfast. Wonderful staff but i think the hotel is being run on too tight a budget especially when you consider its almost £150 a night
Unfortunately our first room the heating was not working, second room the sofa bed was broken and the final thirs room no water pressure in the shower. Just gave up and slept. only to discover more than half of the machines in the gym did not work. Final straw was running out of some food items for breakfast. Wonderful staff but i think the hotel is being run on too tight a budget especially when you consider its almost £150 a night
8
Danielle
17. nov. 2024
·
Overnattet 1 natt
Location was great for exploring Birmingham City Centre and close to a tram stop. The room was great - good size, good facilities and clean. Lifts however were an issue with only 2 working and the capacity of the lifts it meant you had to wait a while to get in. Breakfast was also disappointing. Staff were unhelpful and when we arrived at 10am there were no mugs and bits missing from the buffet. Definitely would recommend going earlier for a better service.
Location was great for exploring Birmingham City Centre and close to a tram stop. The room was great - good size, good facilities and clean. Lifts however were an issue with only 2 working and the capacity of the lifts it meant you had to wait a while to get in. Breakfast was also disappointing. Staff were unhelpful and when we arrived at 10am there were no mugs and bits missing from the buffet. Definitely would recommend going earlier for a better service.
6
Ken
11. des. 2022
·
Overnattet 1 natt
Property was clean but the Hotels needs to tell people it doesn't have parking as the parking next to the site is for another company and is Prohibitively expensive. Arrived at the hotel around 5.30pm, when I wanted to drive out at 10.00pm, I had to pay for 24hr parking but the machines don't give you your ticket that you have paid for for 24 hrs on exit. You have to pay for 24hr parking again when you return. £40 (reduced rate apparently) parking in 1 night is not acceptable.
Property was clean but the Hotels needs to tell people it doesn't have parking as the parking next to the site is for another company and is Prohibitively expensive. Arrived at the hotel around 5.30pm, when I wanted to drive out at 10.00pm, I had to pay for 24hr parking but the machines don't give you your ticket that you have paid for for 24 hrs on exit. You have to pay for 24hr parking again when you return. £40 (reduced rate apparently) parking in 1 night is not acceptable.
10
Arnold
16. feb. 2025
·
Overnattet 1 natt
Safe, quiet, spacious rooms, no issues during our stay. Please note that discounted parking is the B4 parking, NOT the NCP.
Safe, quiet, spacious rooms, no issues during our stay. Please note that discounted parking is the B4 parking, NOT the NCP.
6
Natalie
23. aug. 2025
·
Overnattet 1 natt
Parking next to hotel is £32 per 24hrs. There is parking for £15 per 24hrs but that is further away. Family room sofa bed very uncomfortable and receptionist pretty fed up and thought we had asked for the moon when i requested some extra pillows, but bathroom was lovely and clean. Very busy hotel.
Parking next to hotel is £32 per 24hrs. There is parking for £15 per 24hrs but that is further away. Family room sofa bed very uncomfortable and receptionist pretty fed up and thought we had asked for the moon when i requested some extra pillows, but bathroom was lovely and clean. Very busy hotel.
8
Kerry
20. okt. 2025
·
Overnattet 2 netter
Parking very safe and close by. Easy to use.
Parking very safe and close by. Easy to use.
8
Katherine
2. nov. 2025
·
Overnattet 1 natt
Room was clean, beds were very comfy. The walls arent sound proof as we heard people in the coridoor past 3am in the morning. Gouges in the wall could have been filled in and repainted. No mirror near the dressing table was a bit strange. But on the whole our stay was comfortable and good value for money. The breakfast was lovely but went cold a bit too quick, the plates could have been warmer. The cost of the car park even with the discount was a bit of a shock. Probably wouldnt stay here again for the carpark cost alone. But nice hotel. Good if youre on a budget.
Room was clean, beds were very comfy. The walls arent sound proof as we heard people in the coridoor past 3am in the morning. Gouges in the wall could have been filled in and repainted. No mirror near the dressing table was a bit strange. But on the whole our stay was comfortable and good value for money. The breakfast was lovely but went cold a bit too quick, the plates could have been warmer. The cost of the car park even with the discount was a bit of a shock. Probably wouldnt stay here again for the carpark cost alone. But nice hotel. Good if youre on a budget.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene er blandet: mange rom beskrives som rene, men andre rapporterer om flekker, mugg, skitne inventar og uordentlige frokostområder.
Relaterte gjesteomtaler
4
Mina
18. sep. 2023
·
Dirty rooms and breakfast area. Very unprofessional staff apart from Dee. Poor working lifts. Changed rooms twice and still smelt of drugs. Would not stay here again.
Dirty rooms and breakfast area. Very unprofessional staff apart from Dee. Poor working lifts. Changed rooms twice and still smelt of drugs. Would not stay here again.
8
Hetty
18. nov. 2025
·
Overnattet 1 natt
Room had some mould on the wooden skirting so not ideal. But we’re only staying for one night so didn’t bother making a complaint.
Room had some mould on the wooden skirting so not ideal. But we’re only staying for one night so didn’t bother making a complaint.
8
Jane
30. nov. 2025
·
Overnattet 2 netter
Room was spotless.excellent shower.staff all very friendly & helpful.
Room was spotless.excellent shower.staff all very friendly & helpful.
4
Jack
7. mars 2024
·
Overnattet 1 natt
Room was grubby/dirty and obviously little in the way of attention to detail goes into some of the cleaning. There were 'odd' stains dotted all over the room and some of the furnature and fittings were broken - including the toilet lid that wouldn't stay up. Reception always seemed super busy so couldn't really raise these issues on the day as had other things to do. Shame - good location.
Room was grubby/dirty and obviously little in the way of attention to detail goes into some of the cleaning. There were 'odd' stains dotted all over the room and some of the furnature and fittings were broken - including the toilet lid that wouldn't stay up. Reception always seemed super busy so couldn't really raise these issues on the day as had other things to do. Shame - good location.
8
joanne
31. des. 2023
·
Overnattet 1 natt
The rooms are not very clean. I was given a room on 5th floor. The couch in room had dirty stains all over it. The bathroom was dirty. I had to change my room to the top floor 19. The outside area was clean dining coud be a little bit better with more variety of food. Juice was waterless. Staff were okay
The rooms are not very clean. I was given a room on 5th floor. The couch in room had dirty stains all over it. The bathroom was dirty. I had to change my room to the top floor 19. The outside area was clean dining coud be a little bit better with more variety of food. Juice was waterless. Staff were okay
10
Ellie
20. juni 2025
·
Overnattet 2 netter
Very clean and comfortable
Very clean and comfortable
8
Sharon
26. nov. 2025
·
Overnattet 1 natt
Very clean and tidy room. The staff were all very polite, helpful and friendly. Only one issue was a leaky shower door, so the floor got quite wet.
Very clean and tidy room. The staff were all very polite, helpful and friendly. Only one issue was a leaky shower door, so the floor got quite wet.
2
Rob
18. juli 2024
·
Overnattet 1 natt
Worst trip I've had in a long time. The bed was uncomfortable, the room needed a good clean, I dropped something off the desk and when I picked it up it was covered in thick dust. The light bulb in the shower didn't work and the sink in the bathroom too 30+ minutes to drain. I've stopped in so many holiday inns and this one is definitely not a fair representation of the brand. I would not stop there again.
Worst trip I've had in a long time. The bed was uncomfortable, the room needed a good clean, I dropped something off the desk and when I picked it up it was covered in thick dust. The light bulb in the shower didn't work and the sink in the bathroom too 30+ minutes to drain. I've stopped in so many holiday inns and this one is definitely not a fair representation of the brand. I would not stop there again.
10
Katie
20. okt. 2024
·
Overnattet 1 natt
Lovely clean hotel Perfect location for train station and Utilita arena Friendly staff Great breakfast
Lovely clean hotel Perfect location for train station and Utilita arena Friendly staff Great breakfast
6
Richard
25. aug. 2025
·
Overnattet 1 natt
A very average stay. It wasn’t terrible but also isn’t a hotel I’ll likely return to. In the main, the room was clean enough with good bathroom facilities, however, the appearance of what looked like a blood stain on the carpet wasn’t particularly appealing. Breakfast was absolutely packed, struggled to get a table and some items not restocked quick enough. As I’ve said, very average which is what I would have expected.
A very average stay. It wasn’t terrible but also isn’t a hotel I’ll likely return to. In the main, the room was clean enough with good bathroom facilities, however, the appearance of what looked like a blood stain on the carpet wasn’t particularly appealing. Breakfast was absolutely packed, struggled to get a table and some items not restocked quick enough. As I’ve said, very average which is what I would have expected.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Funksjonelle rom med greie dusjer og fin utsikt over byen, men komforten varierer: mange nevner ukomfortable madrasser eller sovesofaer, forseglede vinduer med feil på AC eller varme, støy fra korridoren og utdatert innredning.
Relaterte gjesteomtaler
6
Rachael
15. juni 2025
·
Overnattet 2 netter
Location was good. Rooms are a bit tired and wallpaper peeling off. Basic but to be expected. Same goes for the breakfast. It was ok, but wouldn't have paid for it if it wasn't included in the price. Staff were all lovely.
Location was good. Rooms are a bit tired and wallpaper peeling off. Basic but to be expected. Same goes for the breakfast. It was ok, but wouldn't have paid for it if it wasn't included in the price. Staff were all lovely.
6
Dan
3. aug. 2025
·
Overnattet 1 natt
Nice central property but the air conditioning was not working and apparently hadn’t been working in the rooms for many weeks. The windows also do not open. They make no mention of this until you get to the hotel which is both disappointing in the current warm weather and feels underhand to ensure you can’t cancel and book elsewhere.
Nice central property but the air conditioning was not working and apparently hadn’t been working in the rooms for many weeks. The windows also do not open. They make no mention of this until you get to the hotel which is both disappointing in the current warm weather and feels underhand to ensure you can’t cancel and book elsewhere.
8
Adam
2. nov. 2025
·
Overnattet 2 netter
We stayed 2 nights on 19th Floor. Room clean, staff great. We did mention the bed to reception that the bed wasn’t right. We found the bed was really lower/soft in the middle and we found we kept slipping into the middle while we slept.
We stayed 2 nights on 19th Floor. Room clean, staff great. We did mention the bed to reception that the bed wasn’t right. We found the bed was really lower/soft in the middle and we found we kept slipping into the middle while we slept.
4
Allison
10. nov. 2025
·
Overnattet 2 netter
There were people shouting, swearing and screaming in the middle of the night and banging in doors on our floor. It was a frightening experience
There were people shouting, swearing and screaming in the middle of the night and banging in doors on our floor. It was a frightening experience
2
James
22. jan. 2025
·
Overnattet 1 natt
Badly damaged room with no heating and only lukewarm water. The walls were damaged, the bathroom door was damaged and the desktop was damaged. A portable heater was provided after the staff admitted that the heating in the entire building was broken. This in January in the UK, should have been notified at check-in.
Badly damaged room with no heating and only lukewarm water. The walls were damaged, the bathroom door was damaged and the desktop was damaged. A portable heater was provided after the staff admitted that the heating in the entire building was broken. This in January in the UK, should have been notified at check-in.
6
Scarlet
11. sep. 2023
·
Overnattet 2 netter
The staff were friendly and helpful. Our room was a family room but it was smaller than a Travelodge double room. The quality of the room was also bad and had so many marks and issues on the wall. We paid more than what I’d ever had to pay in London a room. The bathroom however was good quality, The air conditioning was very loud. Also the hall smelt of smoke.
The staff were friendly and helpful. Our room was a family room but it was smaller than a Travelodge double room. The quality of the room was also bad and had so many marks and issues on the wall. We paid more than what I’d ever had to pay in London a room. The bathroom however was good quality, The air conditioning was very loud. Also the hall smelt of smoke.
6
David
18. okt. 2025
·
Overnattet 1 natt
Bed & pillows were very uncomfortable. Breakfast was a disaster! Not enough tables. Ran out of plates then mugs & glasses & then no cutlery. Ran out of hot food & then bread & the coffee machine ran out of milk. Not enough staff to sort it out.
Bed & pillows were very uncomfortable. Breakfast was a disaster! Not enough tables. Ran out of plates then mugs & glasses & then no cutlery. Ran out of hot food & then bread & the coffee machine ran out of milk. Not enough staff to sort it out.
10
Shilu
7. jan. 2024
·
Overnattet 1 natt
I got the 19thth floor as per my request, it was a great experience and view was mind blowing
I got the 19thth floor as per my request, it was a great experience and view was mind blowing
6
Aman
30. des. 2022
·
Overnattet 2 netter
The location of the hotel was nice but the room was very small. Furniture was very old. Bed size was extremely small. Air condition (cold option) was not working fine. Breakfast was below expectations
The location of the hotel was nice but the room was very small. Furniture was very old. Bed size was extremely small. Air condition (cold option) was not working fine. Breakfast was below expectations
8
Katherine
2. nov. 2025
·
Overnattet 1 natt
Room was clean, beds were very comfy. The walls arent sound proof as we heard people in the coridoor past 3am in the morning. Gouges in the wall could have been filled in and repainted. No mirror near the dressing table was a bit strange. But on the whole our stay was comfortable and good value for money. The breakfast was lovely but went cold a bit too quick, the plates could have been warmer. The cost of the car park even with the discount was a bit of a shock. Probably wouldnt stay here again for the carpark cost alone. But nice hotel. Good if youre on a budget.
Room was clean, beds were very comfy. The walls arent sound proof as we heard people in the coridoor past 3am in the morning. Gouges in the wall could have been filled in and repainted. No mirror near the dressing table was a bit strange. But on the whole our stay was comfortable and good value for money. The breakfast was lovely but went cold a bit too quick, the plates could have been warmer. The cost of the car park even with the discount was a bit of a shock. Probably wouldnt stay here again for the carpark cost alone. But nice hotel. Good if youre on a budget.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet roses ofte som vennlig, imøtekommende og hjelpsomt, men i travle perioder kan servicen føles overbelastet og noen gjester rapporterte om lite respons eller uhøflig oppførsel og forstyrrelser fra rengjøringspersonalet.
Relaterte gjesteomtaler
4
Jan
16. nov. 2024
·
Overnattet 1 natt
Staff were not friendly not even a good morning reception staff not very helpful. Won’t be using this hotel again.
Staff were not friendly not even a good morning reception staff not very helpful. Won’t be using this hotel again.
10
Andrew
6. jan. 2025
·
Overnattet 2 netter
Check in was quick and easy. Staff very friendly and helpful. Rooms are very spacious, clean, beds comfortable. Great views overlooking the city. A short walk into the city centre and railway stations. We have stayed here many time and always recommend to friends and family.
Check in was quick and easy. Staff very friendly and helpful. Rooms are very spacious, clean, beds comfortable. Great views overlooking the city. A short walk into the city centre and railway stations. We have stayed here many time and always recommend to friends and family.
6
sera
27. feb. 2025
·
Overnattet 1 natt
The breakfast buffet was horriffically dirty. No tables were cleaned, the staff 'cleaning' seemed to be clueless. I asked via message several times and over the phone about my stay being for 2 nights. Then same on arrival. I was then treated like a thief by a cleaner who said I only booked 1 night. Get your act together. I also found a long balloon under the bed when looking for the telly remote, you can imagine what I thought it was at first!!!!
The breakfast buffet was horriffically dirty. No tables were cleaned, the staff 'cleaning' seemed to be clueless. I asked via message several times and over the phone about my stay being for 2 nights. Then same on arrival. I was then treated like a thief by a cleaner who said I only booked 1 night. Get your act together. I also found a long balloon under the bed when looking for the telly remote, you can imagine what I thought it was at first!!!!
2
Angie
24. sep. 2024
·
Overnattet 2 netter
This place is firstly inconvenient for taxis as there is no stopping outside. The hotel is understaffed. The lifts stopped working for half an hour at a time. My key cards only worked for ONE use then had to be replaced. Breakfast was advertised as on til 0930. At just before 0930 there was very little on offer and every coffee and food machine was turned off at 0930 with staff being rude and impatient. I left a bag at the hotel and arranged its collection by DPD. The hotel was ‘too busy’ to get this collected, and now they refuse to pay for it to be sent. AWFUL considering there were 7 of us staying for 2 nights. No clue about customer service!
This place is firstly inconvenient for taxis as there is no stopping outside. The hotel is understaffed. The lifts stopped working for half an hour at a time. My key cards only worked for ONE use then had to be replaced. Breakfast was advertised as on til 0930. At just before 0930 there was very little on offer and every coffee and food machine was turned off at 0930 with staff being rude and impatient. I left a bag at the hotel and arranged its collection by DPD. The hotel was ‘too busy’ to get this collected, and now they refuse to pay for it to be sent. AWFUL considering there were 7 of us staying for 2 nights. No clue about customer service!
6
Karen
30. juli 2024
·
Overnattet 2 netter
Initially staff were pleasant but then advised that air con wasnt working in any of the 3 rooms we booked. We were offered complimentary cold drinks from the fridge in reception. We have just had the hottesr 2 days of the year and had 2 children in our party. On the second day of our stay we were told in a very rude manner in front of a large queue of people that only the water was free and we would have to pay for the soft drinks we had taken from the fridge. We refused as that was not what we were told when we arrived.Given we had driven for over 6.5 hours due to an accident on the motorway we had booked last minute after walking out of another hotel that was unfit to stay in we had felt we had no choice but to stay here even without the air con and no opening windows but the rude manageress ruined the stay for us.
Initially staff were pleasant but then advised that air con wasnt working in any of the 3 rooms we booked. We were offered complimentary cold drinks from the fridge in reception. We have just had the hottesr 2 days of the year and had 2 children in our party. On the second day of our stay we were told in a very rude manner in front of a large queue of people that only the water was free and we would have to pay for the soft drinks we had taken from the fridge. We refused as that was not what we were told when we arrived.Given we had driven for over 6.5 hours due to an accident on the motorway we had booked last minute after walking out of another hotel that was unfit to stay in we had felt we had no choice but to stay here even without the air con and no opening windows but the rude manageress ruined the stay for us.
8
Paul
9. nov. 2024
·
Overnattet 1 natt
This hotel is conveniently located for the tram stop giving a regular service to New Street rail station. Also it is in walking distance of the City Centre and all that this has to offer. I found the staff very helpful at check-in advising how to find the local bars and restaurants.
This hotel is conveniently located for the tram stop giving a regular service to New Street rail station. Also it is in walking distance of the City Centre and all that this has to offer. I found the staff very helpful at check-in advising how to find the local bars and restaurants.
10
Anthony
30. okt. 2025
·
Overnattet 1 natt
The staff were fantastic! Very friendly and professional
The staff were fantastic! Very friendly and professional
10
Carolyn
12. sep. 2025
·
Overnattet 1 natt
Perfect stay. What really made a difference were the staff that greeted me on reception what a brilliant team and could not do enough to help.
Perfect stay. What really made a difference were the staff that greeted me on reception what a brilliant team and could not do enough to help.
4
Fenella
5. mai 2024
·
Overnattet 1 natt
Check in was fine, got to the room to find the sofa was not made up inquired at reception at 3.30, advised this would be done. 11.15pm arrived back issue with coffee machine in reception, gentlenan on reception resolved this but had to pay twice on his own bankcard. Up to the room 11 30 to find sofa bed is not made up. Rang reception, gentleman came, unable to open sofa bed. Advised we were moving rooms 7 floors down. My children are in the pyjamas & horrified they have to go out in the pyjamas to move rooms, both very tired & just wanting to sleep . Gentleman checks the room & ensures we have plenty of towels. During the night the room got very hot, air conditioning not working. A fan was available. In the morning went down for breakfast, huge queue all across reception. Hiwever did nanage to get seated within 15mins. Breakfast was choas, disorganised, limited availability due nobody restocking. No cultery, three members of my family all had to use a fork. Hots drinks machine was leaking water all over the floor. Feel very poor standard, not what expected from Holiday Inn. Whole experience was not positive & actually felt really let down. Looking foward to your reply. Certainly not worth the money paid. Mrs Lane
Check in was fine, got to the room to find the sofa was not made up inquired at reception at 3.30, advised this would be done. 11.15pm arrived back issue with coffee machine in reception, gentlenan on reception resolved this but had to pay twice on his own bankcard. Up to the room 11 30 to find sofa bed is not made up. Rang reception, gentleman came, unable to open sofa bed. Advised we were moving rooms 7 floors down. My children are in the pyjamas & horrified they have to go out in the pyjamas to move rooms, both very tired & just wanting to sleep . Gentleman checks the room & ensures we have plenty of towels. During the night the room got very hot, air conditioning not working. A fan was available. In the morning went down for breakfast, huge queue all across reception. Hiwever did nanage to get seated within 15mins. Breakfast was choas, disorganised, limited availability due nobody restocking. No cultery, three members of my family all had to use a fork. Hots drinks machine was leaking water all over the floor. Feel very poor standard, not what expected from Holiday Inn. Whole experience was not positive & actually felt really let down. Looking foward to your reply. Certainly not worth the money paid. Mrs Lane
10
sameera
26. des. 2024
·
Overnattet 4 netter
I had a good experience from start to finish. The staff greeted me with genuine warmth and professionalism, making me feel right at home. The general manager and his team offered a exceptional service. However my room was cold and the mattress was uncomfortable. The hotel’s facilities were average. The gym had a few machines out of order and no water cooler. I did appreciate the convenient location, which allowed me to explore the city easily. Overall, my stay was good. I would recommend this hotel and would stay again. I will definitely be returning!
I had a good experience from start to finish. The staff greeted me with genuine warmth and professionalism, making me feel right at home. The general manager and his team offered a exceptional service. However my room was cold and the mattress was uncomfortable. The hotel’s facilities were average. The gym had a few machines out of order and no water cooler. I did appreciate the convenient location, which allowed me to explore the city easily. Overall, my stay was good. I would recommend this hotel and would stay again. I will definitely be returning!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Sentralt og med gangavstand til Snow Hill stasjon, trikkeholdeplasser og sentrum, praktisk for arenaer og attraksjoner. Noen gjester syntes det var vanskelig å bli satt av eller få tilgang for taxier og bagasje.
Relaterte gjesteomtaler
8
HUMAIRA
10. des. 2024
·
Overnattet 1 natt
Rooms were nice and clean Location is great 👍
Rooms were nice and clean Location is great 👍
10
Matthew
11. okt. 2025
·
Overnattet 1 natt
Great location for the Utilita, easy parking, lovely stay!
Great location for the Utilita, easy parking, lovely stay!
8
Sophie
4. mai 2025
·
Overnattet 1 natt
Good location, a few minutes walk from Snow Hill station. Big hotel but clean and comfortable. Room was fine for a 3 star, bed could've been firmer. Free breakfast has lots of choice and okay quality, a bit noisy though as it gets really busy.
Good location, a few minutes walk from Snow Hill station. Big hotel but clean and comfortable. Room was fine for a 3 star, bed could've been firmer. Free breakfast has lots of choice and okay quality, a bit noisy though as it gets really busy.
8
Lawrence
25. aug. 2025
·
Overnattet 2 netter
Nice hotel in a great environment with easy access to the city and its glamour.
Nice hotel in a great environment with easy access to the city and its glamour.
10
Neville
23. feb. 2025
·
Overnattet 1 natt
Good location for city centre .
Good location for city centre .
2
Angie
24. sep. 2024
·
Overnattet 2 netter
This place is firstly inconvenient for taxis as there is no stopping outside. The hotel is understaffed. The lifts stopped working for half an hour at a time. My key cards only worked for ONE use then had to be replaced. Breakfast was advertised as on til 0930. At just before 0930 there was very little on offer and every coffee and food machine was turned off at 0930 with staff being rude and impatient. I left a bag at the hotel and arranged its collection by DPD. The hotel was ‘too busy’ to get this collected, and now they refuse to pay for it to be sent. AWFUL considering there were 7 of us staying for 2 nights. No clue about customer service!
This place is firstly inconvenient for taxis as there is no stopping outside. The hotel is understaffed. The lifts stopped working for half an hour at a time. My key cards only worked for ONE use then had to be replaced. Breakfast was advertised as on til 0930. At just before 0930 there was very little on offer and every coffee and food machine was turned off at 0930 with staff being rude and impatient. I left a bag at the hotel and arranged its collection by DPD. The hotel was ‘too busy’ to get this collected, and now they refuse to pay for it to be sent. AWFUL considering there were 7 of us staying for 2 nights. No clue about customer service!
8
Paul
9. nov. 2024
·
Overnattet 1 natt
This hotel is conveniently located for the tram stop giving a regular service to New Street rail station. Also it is in walking distance of the City Centre and all that this has to offer. I found the staff very helpful at check-in advising how to find the local bars and restaurants.
This hotel is conveniently located for the tram stop giving a regular service to New Street rail station. Also it is in walking distance of the City Centre and all that this has to offer. I found the staff very helpful at check-in advising how to find the local bars and restaurants.
8
Michael
8. sep. 2025
·
Overnattet 3 netter
Nice quality rooms,very clean hotel,good location
Nice quality rooms,very clean hotel,good location
8
David
4. aug. 2025
·
Overnattet 2 netter
Ideal location for Snow Hill station, close to the city centre. A couple of minor issues with the room were dealt with quickly and efficiently. Excellent service from all members of staff throughout the stay. Excellent breakfast.
Ideal location for Snow Hill station, close to the city centre. A couple of minor issues with the room were dealt with quickly and efficiently. Excellent service from all members of staff throughout the stay. Excellent breakfast.
8
Melanie
5. des. 2022
·
Overnattet 19 330 netter
Good location, great for shops and parking close by.
Good location, great for shops and parking close by.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokost er inkludert og noen gjester likte den, men mange beskriver overfylt servering med lange køer, begrenset sitteplasser og at ting går tomme; drikkevareutvalget kan være begrenset og kveldsmaten er begrenset.
Relaterte gjesteomtaler
10
Ronnie
8. nov. 2025
·
Overnattet 2 netter
Really good stay and excellent breakfast
Really good stay and excellent breakfast
6
Judith
25. mai 2024
·
Overnattet 1 natt
Breakfast was terrible. Hotel was very full so long wait then very limited food on offer. Hardly any cooked food, no juice, no fruit and they even ran out of bread at one point. We were told hotel was too full for them to cope.
Breakfast was terrible. Hotel was very full so long wait then very limited food on offer. Hardly any cooked food, no juice, no fruit and they even ran out of bread at one point. We were told hotel was too full for them to cope.
6
David
18. okt. 2025
·
Overnattet 1 natt
Bed & pillows were very uncomfortable. Breakfast was a disaster! Not enough tables. Ran out of plates then mugs & glasses & then no cutlery. Ran out of hot food & then bread & the coffee machine ran out of milk. Not enough staff to sort it out.
Bed & pillows were very uncomfortable. Breakfast was a disaster! Not enough tables. Ran out of plates then mugs & glasses & then no cutlery. Ran out of hot food & then bread & the coffee machine ran out of milk. Not enough staff to sort it out.
4
Miss
19. juni 2023
·
Overnattet 1 natt
The hotel itself was fine - good location, great staff although I got the feeling they were understaffed. What let it down was the abysmal breakfast service. The hotel was full as there was a Bruce Springsteen concert and first day of the Ashes - but that is no excuse as the hotel would be aware this would be a busy breakfast service. This is an 18 floor hotel and the size of the dining room is tiny. We waited about 15 minutes for a table - but don't know why we bothered as there was little food available. We went down around 9.15 and they were serving till 10.45 so no excuse. Every time anyone asked when bacon and sausages available - we were told 10 minutes. How badly run must a hotel kitchen be that they can't keep a buffet breakfast full. When I pointed out there was no cutlery I was told "I know"! It felt like everyone was constantly having to ask for food - bread ran out, pastries ran out and we never did manage to get sausage or bacon. The young staff were trying their best and it was not their fault. Someone in the kitchen let them down badly and it is not acceptable. The hotel needs to seriously look at their breakfast service and either make people book a slot or expand their kitchen staff.
The hotel itself was fine - good location, great staff although I got the feeling they were understaffed. What let it down was the abysmal breakfast service. The hotel was full as there was a Bruce Springsteen concert and first day of the Ashes - but that is no excuse as the hotel would be aware this would be a busy breakfast service. This is an 18 floor hotel and the size of the dining room is tiny. We waited about 15 minutes for a table - but don't know why we bothered as there was little food available. We went down around 9.15 and they were serving till 10.45 so no excuse. Every time anyone asked when bacon and sausages available - we were told 10 minutes. How badly run must a hotel kitchen be that they can't keep a buffet breakfast full. When I pointed out there was no cutlery I was told "I know"! It felt like everyone was constantly having to ask for food - bread ran out, pastries ran out and we never did manage to get sausage or bacon. The young staff were trying their best and it was not their fault. Someone in the kitchen let them down badly and it is not acceptable. The hotel needs to seriously look at their breakfast service and either make people book a slot or expand their kitchen staff.
6
Keith
4. juni 2025
·
Overnattet 4 netter
Reception very receptive, polite courtious and always on hand to help. Breskfast was a shambles, no one seemed to know whag theh were doing of even when to do it.
Reception very receptive, polite courtious and always on hand to help. Breskfast was a shambles, no one seemed to know whag theh were doing of even when to do it.
6
Matthew
7. juni 2025
·
Overnattet 1 natt
14th floor lovely view, but straight in front of you BT Snow Hill building. Also breakfast was a disaster. Dirty plates left everywhere, one person clearing. No food left at to wait along time for food to be replaced. No one checking if anything needed to be replaced . Ie milk,
14th floor lovely view, but straight in front of you BT Snow Hill building. Also breakfast was a disaster. Dirty plates left everywhere, one person clearing. No food left at to wait along time for food to be replaced. No one checking if anything needed to be replaced . Ie milk,
10
Adam
16. nov. 2025
·
Overnattet 1 natt
Nice overall hotel. Breakfast was hot and help yourself. Quite busy in the restaurant. Staff very helpful
Nice overall hotel. Breakfast was hot and help yourself. Quite busy in the restaurant. Staff very helpful
10
Caroline
30. juli 2025
·
Overnattet 1 natt
Absolutely great - everything we needed. Easy, quick check-in with helpful staff. Great location, just a short wander into the city centre. Convenient parking next door with a 50% discount on the price via the hotel. The room was spacious, clean and well-equipped. Very comfy beds, a choice of pillows, plenty of room, huge tv and a lovely bathroom with a spectacular shower - was like power-washer! Toiletries provided and plenty of clean towels. Delicious breakfast included too. 5☆
Absolutely great - everything we needed. Easy, quick check-in with helpful staff. Great location, just a short wander into the city centre. Convenient parking next door with a 50% discount on the price via the hotel. The room was spacious, clean and well-equipped. Very comfy beds, a choice of pillows, plenty of room, huge tv and a lovely bathroom with a spectacular shower - was like power-washer! Toiletries provided and plenty of clean towels. Delicious breakfast included too. 5☆
8
Timothy
10. sep. 2025
·
Overnattet 1 natt
Room was very clean, tidy and comfortable. I think more could be done for recycling, other brand hotels ask for recyclables like paper and plastic not to be put in the bins and they will be recycled, maybe you could put 2 little bins in the rooms, one for recycling one for rubbish. Breakfast food was fresh and hot, but I was disappointed on the range of drinks for breakfast, I couldn't see any juices, only water, and there was no regular caffeinated tea, only decaffe and green teas.
Room was very clean, tidy and comfortable. I think more could be done for recycling, other brand hotels ask for recyclables like paper and plastic not to be put in the bins and they will be recycled, maybe you could put 2 little bins in the rooms, one for recycling one for rubbish. Breakfast food was fresh and hot, but I was disappointed on the range of drinks for breakfast, I couldn't see any juices, only water, and there was no regular caffeinated tea, only decaffe and green teas.
8
Antony
14. aug. 2025
·
Overnattet 1 natt
Good value for money hotel, choice of rooms on arrival which was good, comfortable bed and excellent (ice cold) air conditioning in room, shower a bit weak but useable, so overall room was very good for the price. The only gripe for me was the breakfast room, totally chaotic !!! If i stayed here again in the school holidays i would eat breakfast out !! To be fair the staff in the breakfast room deserve a medal... overall decent value for money and walkable from new street station if you are reasonably fit.
Good value for money hotel, choice of rooms on arrival which was good, comfortable bed and excellent (ice cold) air conditioning in room, shower a bit weak but useable, so overall room was very good for the price. The only gripe for me was the breakfast room, totally chaotic !!! If i stayed here again in the school holidays i would eat breakfast out !! To be fair the staff in the breakfast room deserve a medal... overall decent value for money and walkable from new street station if you are reasonably fit.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Cheryl
for 2 uker siden
·
Overnattet 1 natt
Good location. Friendly staff.
Good location. Friendly staff.
10
Jason
for 2 uker siden
·
Overnattet 1 natt
I was very surprised on how nice the hotel was and the staff was so helpful we had a problem with the tv and they moved us straight away could not be happier with my choice to be honest Thanks to all the staff for making mine and my friends stay a very good one till next time Jason
I was very surprised on how nice the hotel was and the staff was so helpful we had a problem with the tv and they moved us straight away could not be happier with my choice to be honest Thanks to all the staff for making mine and my friends stay a very good one till next time Jason
6
John
for 2 uker siden
·
Overnattet 1 natt
Not a bad location as probably a 10 min walk into the centre of Birmingham. Unfortunately when we stayed the air conditioning wasn't working throughout the hotel so it was a little warm in the rooms (although they did provide fans). The free breakfast was ok but the hot food could have been better cooked. Not a bad overall selection though. I'd use this hotel if you're looking for a relatively cheap overnight stay or work trip on a budget. Not one for a long stay in my opinion.
Not a bad location as probably a 10 min walk into the centre of Birmingham. Unfortunately when we stayed the air conditioning wasn't working throughout the hotel so it was a little warm in the rooms (although they did provide fans). The free breakfast was ok but the hot food could have been better cooked. Not a bad overall selection though. I'd use this hotel if you're looking for a relatively cheap overnight stay or work trip on a budget. Not one for a long stay in my opinion.
10
bernard
for 2 uker siden
·
Overnattet 1 natt
Original review rejected twice, no idea why! So I will just say it was fine.
Original review rejected twice, no idea why! So I will just say it was fine.
2
Paulo
for 2 uker siden
·
Overnattet 1 natt
Quarto extremamente barulhento. Da para ouvir o encanamento, as pessoas andando no quarto de cima, a descarga de outros quartos, do nado um barulho entre as paredes. Quase impossível dormir. Tentamos tomar café da manhã, porém não havia lugares para sentar.
Quarto extremamente barulhento. Da para ouvir o encanamento, as pessoas andando no quarto de cima, a descarga de outros quartos, do nado um barulho entre as paredes. Quase impossível dormir. Tentamos tomar café da manhã, porém não havia lugares para sentar.
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Innsjekking
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Fra 15:00 til 23:59
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-10-19: 102.18111233436585USD
- 2026-10-20: NO DATA
- 2026-10-21: 169.2464752468872USD
- 2026-10-22: 80.043396977005USD
- 2026-10-23: 60.025043701229094USD
- 2026-10-24: 128.8833261915207USD
- 2026-10-25: 50.71860548131943USD
- 2026-10-26: 61.66755284803391USD
- 2026-10-27: 72.03605566669464USD
- 2026-10-28: 129.0883764228058USD
- 2026-10-29: 54.019535576934814USD
- 2026-10-30: 62.02688117036819USD
- 2026-10-31: 135.09388026397704USD
- 2026-11-01: 56.83588170072556USD
- 2026-11-02: 67.0214609016037USD
- 2026-11-03: 328.46194491943356USD
- 2026-11-04: 336.162143478241USD
- 2026-11-05: 82.05524838775635USD
- 2026-11-06: 86.0489093844223USD
- 2026-11-07: 150.10764843315124USD
- 2026-11-08: 54.019535576934814USD
- 2026-11-09: 117.06620692188262USD
- 2026-11-10: NO DATA
- 2026-11-11: 165.11141122695923USD
- 2026-11-12: 103.07452039810181USD
- 2026-11-13: 161.24041030723572USD
- 2026-11-14: 192.6110312285614USD
- 2026-11-15: 54.019535576934814USD
- 2026-11-16: 68.03238501153946USD
- 2026-11-17: 249.70900150978088USD
- 2026-11-18: 162.11865611549376USD
- 2026-11-19: 98.05992563301086USD
- 2026-11-20: 93.05533624328613USD
- 2026-11-21: 226.8276845993042USD
- 2026-11-22: 56.02137304607391USD
- 2026-11-23: 79.05248790092469USD
- 2026-11-24: 175.1305953817749USD
- 2026-11-25: 202.15537123329162USD
- 2026-11-26: 112.08278472610473USD
- 2026-11-27: 221.18281971611023USD
- 2026-11-28: 208.16089220695494USD
- 2026-11-29: 51.01678365634918USD
- 2026-11-30: 72.03605566669464USD
- 2026-12-01: 124.08378703308105USD
- 2026-12-02: 210.87437056526184USD
- 2026-12-03: NO DATA
- 2026-12-04: 124.08378703308105USD
- 2026-12-05: 237.17749158599852USD
- 2026-12-06: 62.02688117036819USD
- 2026-12-07: 82.05524838775635USD
- 2026-12-08: 227.17831818191527USD
- 2026-12-09: 156.11315227432252USD
- 2026-12-10: 222.3806550313568USD
- 2026-12-11: 153.65811755882262USD
- 2026-12-12: 139.10756057762146USD
- 2026-12-13: 51.01678365634918USD
- 2026-12-14: 72.03605566669464USD
- 2026-12-15: 169.12509154060365USD
- 2026-12-16: 103.07452039810181USD
- 2026-12-17: 82.05524838775635USD
- 2026-12-18: 82.05524838775635USD
- 2026-12-19: 80.05341091861725USD
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Gjester som har bestilt prisplaner med frokost inkludert, får frokost for opptil to voksne som deler rom. Det tilkommer et frokostgebyr for gjester ut over dette antallet.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
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- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
- Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra Clean Promise (IHG)
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- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
Begrenset parkeringshøyde.
- Parkering mot betaling i nærheten: GBP 15.00 per natt
- Kjæledyravgift: GBP 30 per kjæledyr, per opphold
- Det kreves ikke betaling for servicedyr
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Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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