Cinnamon Bey Beruwala

Tutto perfetto

The bedsheets and mattress were wet and some moist smell was coming. One half of the bathroom sliding door was broken. The beds are very small for twin beds’ size. There was no proper process/queue for check-in. It was not managed properly and anyone was coming in between and was checking in. The hotel seems to be overcrowded. The beach was not accessible. There were stones and fisherman boats were there which made the water smell oily and bad. The only good thing in hotel was swimming pool and food. I tried calling reception to get my room upgraded or changed but the number call was transferred and disconnected eventually. Not sure how it is rated as 5 star. Overall we had a really bad experience, not at all worth the money we spent.

Great hotel with very friendly staff! One of the best breakfast buffet in Sri Lanka. Staff are very friendly and respectful. Only suggestion is to expand the gym area with better air conditioning

We had a small situation where when we switched off the A/C the whole room was dripping water as later I found out that the walls are made out of clay. So all our bags and the entire room got watery…but other than that, staff was extremely professional and friendly, location is beautiful as well. Wish the parking situation was better, overall it was a great stay