Xoma by Viadora
From
423 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
423 $US
/nuit
À propos de cet établissement
Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine extérieure et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit et un service d'assistance pour les visites t...
Équipements
Vous devez absolument profiter des nombreuses infrastructures de loisirs qui incluent une piscine extérieure et un centre de fitness. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit et un service d'assistance pour les visites touristiques ou l'achat de billets.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un ascenseur. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Un petit déjeuner continental gratuit est servi tous les jours de 08 h 00 à 10 h 00.
Chambres
Passez un séjour comme il se doit dans une des 18 chambres avec une décoration personnalisée de l'hébergement et profitez des nombreuses installations à votre disposition, notamment une cuisine. Une télévision à écran plat 50 pouces avec chaînes par câble assure votre divertissement et l'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde. Les équipements et services offerts par l'hébergement comprennent un coffre-fort (suffisamment grand pour accueillir un ordinateur portable) et un minibar. Le service d'entretien est assuré tous les jours.
Emplacement
En choisissant Xoma Boutique Stays by Viadora, vous profiterez d'un séjour à Mexico (Roma Norte), à moins de 5 minutes en voiture de Avenue Paseo de la Reforma et Monument de l'Ange de l'Indépendance. Cet hôtel se trouve à 4,3 km de Palacio de Bellas Artes et à 4,6 km de World Trade Center Ciudad de México.
À proximité
Centre médical national (Siglo XXI)(0.6 miles)
Avenue des Insurgés(0.6 miles)
Hôpital Général du Mexique Dr. Eduardo Liceaga(0.6 miles)
Marché Medellín(0.7 miles)
Parc México(0.8 miles)
Fontaine de Cibeles(0.9 miles)
Parc España(0.9 miles)
Arena México(0.9 miles)
Centre commercial Parque Delta(1 miles)
Reforma 222(1.1 miles)
Avenue Paseo de la Reforma(1.2 miles)
Centre médical Dalinde(1.3 miles)
Auditorio BlackBerry(1.3 miles)
Monument de l'Ange de l'Indépendance(1.3 miles)
Marché Mercado de Artesanías La Cuidadela(1.3 miles)
Aéroport international de Mexico City (MEX)(7.2 miles)
Santa Lucía, Mexique (NLU-Aéroport international Felipe Ángeles)(26.2 miles)
Aéroport international de Toluca (TLC)(35.2 miles)
Navette aéroport
Piscine
Chambres non-fumeurs
Massage
Organisation d'excursions
Ménage
Emplacement
80 Zacatecas, Roma Norte, Mexico, Mexique
Centre médical national (Siglo XXI) (0.6 miles)
Avenue des Insurgés (0.6 miles)
Hôpital Général du Mexique Dr. Eduardo Liceaga (0.6 miles)
Marché Medellín (0.7 miles)
Parc México (0.8 miles)
Fontaine de Cibeles (0.9 miles)
Options de chambre
6
Exquisite Apartment
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Doubles
Couchages 6
1227 ft²
ClimatisationChauffageWi-Fi (gratuit)
6
Deluxe Apartment
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
689 ft²
ClimatisationChauffageWi-Fi (gratuit)
9
Luxe Apartment
Détails de la chambre
1 Très Grand Lit Double
et 2 Grands Lits Doubles
Couchages 6
1367 ft²
ClimatisationChauffageWi-Fi (gratuit)
8
Exceptional Apartment
Détails de la chambre
1 Très Grand Lit Double
et 2 Grands Lits Doubles
Couchages 6
1206 ft²
ClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur Xoma by Viadora
9
Superbe
Basé sur 247 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Xoma by Viadora est très apprécié pour ses suites de style appartement, élégantes et spacieuses, son personnel chaleureux et son emplacement central dans le quartier de Roma Norte, bien situé pour se promener. Quelques commentaires mentionnent cependant un ménage parfois inégal, des erreurs occasionnelles à la réception et des problèmes mineurs concernant les repas ou la facturation.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Xoma by Viadora est très apprécié pour ses suites de style appartement, élégantes et spacieuses, son personnel chaleureux et son emplacement central dans le quartier de Roma Norte, bien situé pour se promener. Quelques commentaires mentionnent cependant un ménage parfois inégal, des erreurs occasionnelles à la réception et des problèmes mineurs concernant les repas ou la facturation.
Les clients soulignent régulièrement la présence d'un toit-terrasse avec une petite piscine et une vue sur la ville, ainsi que des configurations familiales pratiques avec cuisine et balcon. La plupart décrivent les chambres et les espaces communs comme très propres, bien que certains signalent un manque de service, des odeurs de moisi ou un réapprovisionnement irrégulier. Attendez-vous à un établissement moderne et calme à Roma Norte, avec un service attentionné et des espaces généreux.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La terrasse sur le toit avec sa petite piscine et sa vue sur la ville est un atout majeur et un endroit relaxant après une journée de visites. Certains commentaires font également l'éloge de l'architecture remarquable, tandis qu'un autre note que l'espace piscine pourrait bénéficier d'une attention plus soutenue.
Avis de voyageur à ce sujet
10
Maria
14 janv. 2025
·
A séjourné 4 nuits
Hotel was quiet and facilities really nice. Beds very comfortable. Apartments were spacious and well equipped. Staff was extremely nice and helpful. Would recommend property and location.
Hotel was quiet and facilities really nice. Beds very comfortable. Apartments were spacious and well equipped. Staff was extremely nice and helpful. Would recommend property and location.
10
Michelle
22 août 2025
·
A séjourné 8 nuits
This hotel is an absolute gem! Every single staff member was exceptionally helpful and kind, often going above and beyond to make our stay enjoyable. They helped us arrange airport transportation in advance of our trip and were quick to respond to questions. Someone was waiting to open the door when we returned to the hotel each day and we were welcomed back by name by the front desk staff. Our room was beautiful and very functional with kitchenette, two bedrooms and two bathrooms- perfect for a family traveling to Mexico City. The location couldn’t be better. There are so many options for restaurants and coffee shops within walking distance in lovely Roma Norte. The hotel rooftop offers spectacular views of the city and is a great respite after touring all day. I highly recommend this hotel and would definitely stay there again. Thanks to all the staff for making our stay so wonderful!
This hotel is an absolute gem! Every single staff member was exceptionally helpful and kind, often going above and beyond to make our stay enjoyable. They helped us arrange airport transportation in advance of our trip and were quick to respond to questions. Someone was waiting to open the door when we returned to the hotel each day and we were welcomed back by name by the front desk staff. Our room was beautiful and very functional with kitchenette, two bedrooms and two bathrooms- perfect for a family traveling to Mexico City. The location couldn’t be better. There are so many options for restaurants and coffee shops within walking distance in lovely Roma Norte. The hotel rooftop offers spectacular views of the city and is a great respite after touring all day. I highly recommend this hotel and would definitely stay there again. Thanks to all the staff for making our stay so wonderful!
10
Claudia
23 juil. 2024
·
A séjourné 4 nuits
Xoma by Viadora was a fantastic experience. The staff goes above and beyond to make sure guests are well taken care of. The rooms were amazing, spacious, and clean. They look exactly like the photos. The beds were super comfortable. The property is located in a neighborhood that has many restaurants, cafe's, shops and a cute little park nearby. It was easy to get Ubers to and from the hotel. They have a fantastic restaurant on site with delicious food. The pool/rooftop area has a beautiful view of the city and they offer a free small breakfast every morning. I will be staying here on future visits and I am going to recommend the hotel to all my family and friends.
Xoma by Viadora was a fantastic experience. The staff goes above and beyond to make sure guests are well taken care of. The rooms were amazing, spacious, and clean. They look exactly like the photos. The beds were super comfortable. The property is located in a neighborhood that has many restaurants, cafe's, shops and a cute little park nearby. It was easy to get Ubers to and from the hotel. They have a fantastic restaurant on site with delicious food. The pool/rooftop area has a beautiful view of the city and they offer a free small breakfast every morning. I will be staying here on future visits and I am going to recommend the hotel to all my family and friends.
10
Andrew
24 oct. 2024
·
A séjourné 5 nuits
Can't say enough good things about this property. It's worth it to spend the extra bucks to stay here while in Mexico City. The hotel itself is very modern, clean, safe, and quiet (thick walls!). The neighborhood is very walkable - everything you could want is a short distance away, from food to coffee to groceries. The gym is very nice and we had it to ourselves every time. The street its on is not very busy so its a good spot to call an Uber. It's a perfect central hub for exploring Mexico City.
Can't say enough good things about this property. It's worth it to spend the extra bucks to stay here while in Mexico City. The hotel itself is very modern, clean, safe, and quiet (thick walls!). The neighborhood is very walkable - everything you could want is a short distance away, from food to coffee to groceries. The gym is very nice and we had it to ourselves every time. The street its on is not very busy so its a good spot to call an Uber. It's a perfect central hub for exploring Mexico City.
10
Erica
30 juin 2024
·
A séjourné 5 nuits
Every member of the staff was welcoming and helpful. The breakfast on the rooftop was beautiful and delicious. The pool and views from up there were amazing also. I will definitely stay again when I return.
Every member of the staff was welcoming and helpful. The breakfast on the rooftop was beautiful and delicious. The pool and views from up there were amazing also. I will definitely stay again when I return.
10
Judith
11 déc. 2025
·
A séjourné 3 nuits
Architectural building. Excellent staff. Excellent location. Clean fresh. Great view from the roof Would not hesitate to come again.
Architectural building. Excellent staff. Excellent location. Clean fresh. Great view from the roof Would not hesitate to come again.
10
Sarah
16 févr. 2025
·
A séjourné 5 nuits
Unique building, large rooms and comfortable space. Roof top pool is added plus after a day of exploring.
Unique building, large rooms and comfortable space. Roof top pool is added plus after a day of exploring.
10
denise
18 févr. 2025
·
A séjourné 4 nuits
This hotel is a GEM! Perfect location and wonderful facilities. We HIGHLY recommend staying here while visiting Mexico City and Roma Norte.
This hotel is a GEM! Perfect location and wonderful facilities. We HIGHLY recommend staying here while visiting Mexico City and Roma Norte.
10
Jessica
21 avr. 2025
·
A séjourné 4 nuits
Beautiful hotel with inspiring architecture, plenty of space, a shady private balcony with lots of plants, very comfortable beds, spacious bathrooms, a wonderful rooftop area to relax, lovely pool, excellent service, grear location. Can’t say enough good things about this hotel. What a gem! So happy we found it.
Beautiful hotel with inspiring architecture, plenty of space, a shady private balcony with lots of plants, very comfortable beds, spacious bathrooms, a wonderful rooftop area to relax, lovely pool, excellent service, grear location. Can’t say enough good things about this hotel. What a gem! So happy we found it.
8
Claudia
18 mars 2025
·
A séjourné 1 nuit
We enjoyed our stay. The service was great. I do believe that the place needs more attention at the pool area. The food items sit out under the heat. Drinks get warm and I don’t think for food safety
We enjoyed our stay. The service was great. I do believe that the place needs more attention at the pool area. The food items sit out under the heat. Drinks get warm and I don’t think for food safety
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont largement décrits comme très propres ou impeccables. Quelques clients ont signalé un ménage manquant ou irrégulier (par exemple, un service sauté, un réapprovisionnement incomplet) et un autre a noté une odeur de moisi.
Avis de voyageur à ce sujet
10
Katya
27 déc. 2025
·
A séjourné 5 nuits
This was my second time staying here and the service and cleanliness were perfect once again. The location is safe and a close walk to a lot of great bars and restaurants. The staff are extremely friendly and helpful. Thank you to Sergio, Sergio, Diana, Harrison, and Karla Vega for making our trip so memorable!
This was my second time staying here and the service and cleanliness were perfect once again. The location is safe and a close walk to a lot of great bars and restaurants. The staff are extremely friendly and helpful. Thank you to Sergio, Sergio, Diana, Harrison, and Karla Vega for making our trip so memorable!
8
TOBY
13 mai 2023
·
A séjourné 4 nuits
The architecture was unique. The furniture in the living room is a little worn and the daily cleaning was spotty. Floors weren't always swept and towels were not replenished during our 4 night stay.
The architecture was unique. The furniture in the living room is a little worn and the daily cleaning was spotty. Floors weren't always swept and towels were not replenished during our 4 night stay.
10
Narges
17 nov. 2025
·
A séjourné 5 nuits
Excellent service, very clean, unlike some other comments we had daily room service, excellent location close to many restaurants and coffee shops
Excellent service, very clean, unlike some other comments we had daily room service, excellent location close to many restaurants and coffee shops
10
Talia
12 oct. 2025
·
A séjourné 2 nuits
Our stay at Xoma was absolutely wonderful. The location is perfect everything is within walking distance, making it easy to explore the area. The staff were exceptionally kind and attentive; a special thank you to Carlos, who went above and beyond to ensure we had everything we needed. The room was spotless, beautifully maintained, and the sheets smelled incredible. Honestly, if I could move in, I would. Every detail made our stay unforgettable.
Our stay at Xoma was absolutely wonderful. The location is perfect everything is within walking distance, making it easy to explore the area. The staff were exceptionally kind and attentive; a special thank you to Carlos, who went above and beyond to ensure we had everything we needed. The room was spotless, beautifully maintained, and the sheets smelled incredible. Honestly, if I could move in, I would. Every detail made our stay unforgettable.
6
Timothy
17 juin 2025
·
A séjourné 1 nuit
Xoma is a beautiful property, and extremely comfortable. However, for the prices charged, you shouldn't come back to uncleaned room after having spent a day sightseeing -- then negotiating with the front desk to get it cleaned.
Xoma is a beautiful property, and extremely comfortable. However, for the prices charged, you shouldn't come back to uncleaned room after having spent a day sightseeing -- then negotiating with the front desk to get it cleaned.
8
Fernando
27 sept. 2024
·
A séjourné 1 nuit
En general muy bueno, la habitación bastante amplia pero olía a encerrado.
En general muy bueno, la habitación bastante amplia pero olía a encerrado.
10
Jason
23 oct. 2025
·
A séjourné 4 nuits
Amazing staff and a very clean and well designed property. We would love to stay here again.
Amazing staff and a very clean and well designed property. We would love to stay here again.
10
Katie
30 avr. 2025
·
A séjourné 5 nuits
The property was very clean and the apartment/rooms are incredibly nice. The WiFi was down for a day, but nothing we couldn’t manage without.
The property was very clean and the apartment/rooms are incredibly nice. The WiFi was down for a day, but nothing we couldn’t manage without.
10
Mirjeta
8 sept. 2025
·
A séjourné 3 nuits
The property was in a prime location, it felt very safe. The staff were very kind and helpful. Check-in was super fast. The cleaning staff were amazing, I can’t say enough about how clean it was. I would highly recommend this place to anyone visiting Mexico City.
The property was in a prime location, it felt very safe. The staff were very kind and helpful. Check-in was super fast. The cleaning staff were amazing, I can’t say enough about how clean it was. I would highly recommend this place to anyone visiting Mexico City.
10
Vivian
13 juin 2025
·
A séjourné 4 nuits
This property was exceptional! Staff were very friendly and wow oh wow walking distance to everything. The rooms are very large and spacious, & super clean!
This property was exceptional! Staff were very friendly and wow oh wow walking distance to everything. The rooms are very large and spacious, & super clean!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les grandes suites de style appartement modernes, avec cuisine, salle de bains spacieuse, balcon ou patio et lits confortables, sont fréquemment saluées, et beaucoup les ont trouvées calmes. Un avis mentionne un matelas affaissé.
Avis de voyageur à ce sujet
10
Anna
24 sept. 2024
·
A séjourné 4 nuits
Was very pleasantly surprised with the quality of this hotel!! Did not know what to expect as i was not familiar with this brand. We paid half price of what other chain luxury hotels were priced at for the same nights and got a huge 2 bedroom appartment with outdoor patio/balcony instead of a tiny room! It was quet, clean and very spacious. Bedding was comfortable, plenty of closets. 2 bathrooms made getting ready a lot more convenient too. Kitchen was fully staffed. Perfect location - walkable to all dining and entertainment!
Was very pleasantly surprised with the quality of this hotel!! Did not know what to expect as i was not familiar with this brand. We paid half price of what other chain luxury hotels were priced at for the same nights and got a huge 2 bedroom appartment with outdoor patio/balcony instead of a tiny room! It was quet, clean and very spacious. Bedding was comfortable, plenty of closets. 2 bathrooms made getting ready a lot more convenient too. Kitchen was fully staffed. Perfect location - walkable to all dining and entertainment!
10
Maria
14 janv. 2025
·
A séjourné 4 nuits
Hotel was quiet and facilities really nice. Beds very comfortable. Apartments were spacious and well equipped. Staff was extremely nice and helpful. Would recommend property and location.
Hotel was quiet and facilities really nice. Beds very comfortable. Apartments were spacious and well equipped. Staff was extremely nice and helpful. Would recommend property and location.
10
Rachelle
23 sept. 2024
·
A séjourné 5 nuits
Beautiful boutique hotel in the center of Roma Norte CDMX. We stayed on the top floor with an incredible view of the city. The room was equipped with a kitchen, living room, gorgeous balcony and a huge bathroom. Total luxury!!! The staff was very friendly and professional. We were close to restaurants and cafe. Overall excellent experience. You will love this hotel!!
Beautiful boutique hotel in the center of Roma Norte CDMX. We stayed on the top floor with an incredible view of the city. The room was equipped with a kitchen, living room, gorgeous balcony and a huge bathroom. Total luxury!!! The staff was very friendly and professional. We were close to restaurants and cafe. Overall excellent experience. You will love this hotel!!
10
Anne
29 avr. 2025
·
A séjourné 4 nuits
This was the ideal property for her two couples. We each had our own bedroom and bathroom, and shared a beautiful common living room and kitchen. It was the perfect escape from the bustling Mexico City.
This was the ideal property for her two couples. We each had our own bedroom and bathroom, and shared a beautiful common living room and kitchen. It was the perfect escape from the bustling Mexico City.
10
Lizbeth
6 déc. 2025
·
A séjourné 1 nuit
Todo está excelente , solo que la cama se hunde bastante se hace un hoyo , dormimos muy mal :( La decoración está increíble y el personal bien
Todo está excelente , solo que la cama se hunde bastante se hace un hoyo , dormimos muy mal :( La decoración está increíble y el personal bien
10
Gabriela
14 oct. 2024
·
A séjourné 1 nuit
What a beautiful hotel and even though we only stayed for one night the stay was flawless. They held our luggage for us and the room was amazing we especially loved the tub and the bed was very comfortable.
What a beautiful hotel and even though we only stayed for one night the stay was flawless. They held our luggage for us and the room was amazing we especially loved the tub and the bed was very comfortable.
10
Ronnie
19 oct. 2024
·
A séjourné 4 nuits
Loved this property, modern, spacious and well kept. Beds were so comfortable. Area was great for exploring and dining options were endless. Staff were so professional. Excellent value for your money here, would highly recommend this property.
Loved this property, modern, spacious and well kept. Beds were so comfortable. Area was great for exploring and dining options were endless. Staff were so professional. Excellent value for your money here, would highly recommend this property.
10
Denise
4 nov. 2025
·
A séjourné 4 nuits
Spacious, great location, modern and comfortable.
Spacious, great location, modern and comfortable.
10
Melva
28 nov. 2025
·
A séjourné 6 nuits
Excellent location and the aesthetics of the suite were top notch. There’s a huge bathtub in the master bathroom, highly recommend to bring your own bath salts. They offered transportation, which we used only upon arrival but it was pricey compared to Uber. The restaurant on the property had a delicious pizza and cheesecake the kids couldn’t get enough of, the cocktails were weak. I would skip the complimentary breakfast, hard pass.
Excellent location and the aesthetics of the suite were top notch. There’s a huge bathtub in the master bathroom, highly recommend to bring your own bath salts. They offered transportation, which we used only upon arrival but it was pricey compared to Uber. The restaurant on the property had a delicious pizza and cheesecake the kids couldn’t get enough of, the cocktails were weak. I would skip the complimentary breakfast, hard pass.
10
Genesis
16 oct. 2025
·
A séjourné 3 nuits
Really great space, I stayed in a room in the 3rd floor and it was relatively quiet for the most part.
Really great space, I stayed in a room in the 3rd floor and it was relatively quiet for the most part.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est globalement salué comme chaleureux, attentionné et serviable, le personnel allant souvent au-delà de ses obligations et offrant une assistance utile à l'arrivée et avec les bagages. Quelques clients ont évoqué des expériences à la réception peu amicales ou irrégulières, ainsi qu'un problème important de facturation/blocage de fonds après le séjour.
Avis de voyageur à ce sujet
10
Michelle
22 août 2025
·
A séjourné 8 nuits
This hotel is an absolute gem! Every single staff member was exceptionally helpful and kind, often going above and beyond to make our stay enjoyable. They helped us arrange airport transportation in advance of our trip and were quick to respond to questions. Someone was waiting to open the door when we returned to the hotel each day and we were welcomed back by name by the front desk staff. Our room was beautiful and very functional with kitchenette, two bedrooms and two bathrooms- perfect for a family traveling to Mexico City. The location couldn’t be better. There are so many options for restaurants and coffee shops within walking distance in lovely Roma Norte. The hotel rooftop offers spectacular views of the city and is a great respite after touring all day. I highly recommend this hotel and would definitely stay there again. Thanks to all the staff for making our stay so wonderful!
This hotel is an absolute gem! Every single staff member was exceptionally helpful and kind, often going above and beyond to make our stay enjoyable. They helped us arrange airport transportation in advance of our trip and were quick to respond to questions. Someone was waiting to open the door when we returned to the hotel each day and we were welcomed back by name by the front desk staff. Our room was beautiful and very functional with kitchenette, two bedrooms and two bathrooms- perfect for a family traveling to Mexico City. The location couldn’t be better. There are so many options for restaurants and coffee shops within walking distance in lovely Roma Norte. The hotel rooftop offers spectacular views of the city and is a great respite after touring all day. I highly recommend this hotel and would definitely stay there again. Thanks to all the staff for making our stay so wonderful!
10
Katya
27 déc. 2025
·
A séjourné 5 nuits
This was my second time staying here and the service and cleanliness were perfect once again. The location is safe and a close walk to a lot of great bars and restaurants. The staff are extremely friendly and helpful. Thank you to Sergio, Sergio, Diana, Harrison, and Karla Vega for making our trip so memorable!
This was my second time staying here and the service and cleanliness were perfect once again. The location is safe and a close walk to a lot of great bars and restaurants. The staff are extremely friendly and helpful. Thank you to Sergio, Sergio, Diana, Harrison, and Karla Vega for making our trip so memorable!
6
Brandon
16 nov. 2024
·
A séjourné 2 nuits
The property itself was great; the rooms, the building itself, the unique architecture. However, check-in was rough as the staff member was less than friendly and arrogant. He got the job done, but he was unfriendly and borderline hostile. After staying in other hotels in Dallas, Texas, San Miguel De Allende, and Queretaro in the immediate weeks prior to checking into Xoma (at an Omni property, The Rosewood, and a boutique hotel), it made the poor check-in experience at Xoma that much more disappointing by contrast. There were two men who attended to our check-in and both, surprisingly, possessed a similar negative energy/attitude. What helped us temper our response to their attitudes (and this review) was the warmth and urgent attentiveness of the bellman and the lobby/door attendants which was refreshing. Maybe they should train the front desk staff on how to engage with guests?
The property itself was great; the rooms, the building itself, the unique architecture. However, check-in was rough as the staff member was less than friendly and arrogant. He got the job done, but he was unfriendly and borderline hostile. After staying in other hotels in Dallas, Texas, San Miguel De Allende, and Queretaro in the immediate weeks prior to checking into Xoma (at an Omni property, The Rosewood, and a boutique hotel), it made the poor check-in experience at Xoma that much more disappointing by contrast. There were two men who attended to our check-in and both, surprisingly, possessed a similar negative energy/attitude. What helped us temper our response to their attitudes (and this review) was the warmth and urgent attentiveness of the bellman and the lobby/door attendants which was refreshing. Maybe they should train the front desk staff on how to engage with guests?
2
Anthony
17 mai 2023
·
A séjourné 3 nuits
Stay was terrific but faced billing issues once returning to the U.S.. On arrival they asked for me to put down a hold for each of the 3 rooms that I booked with them. Their credit card machine was malfunctioning and they asked for me to return in a few hours as they held onto my credit card and I was happy to accommodate, these things happen sometimes. After a few hours I returned and the credit card machine was still not working and they asked for me to return the next morning to try again. Again, I had no issue with this since I can understand technical difficulties. Eventually the card was charged 3 times for the hold. Stay was great, clean facilities, central location, nice spacious rooms. It was not until my return did the headache occur. From the staff at Xoma, "In the last few days, we had problems with our bank returning your hold through the system. That’s why I dare to bother you by requesting the following information to make the process faster for your deposit". They requested, my swift code, bank account #, ABA, address etc. all things required for a money transfer but I was not okay with sharing my private information. Some wouldn’t bat an eye sending this information but at this point I’ve been dealing with them for days with this issue and I was not comfortable doing so. It's been almost 3 months since my stay and I'm still working on the dispute with my credit card company for holds on 3 rooms.
Stay was terrific but faced billing issues once returning to the U.S.. On arrival they asked for me to put down a hold for each of the 3 rooms that I booked with them. Their credit card machine was malfunctioning and they asked for me to return in a few hours as they held onto my credit card and I was happy to accommodate, these things happen sometimes. After a few hours I returned and the credit card machine was still not working and they asked for me to return the next morning to try again. Again, I had no issue with this since I can understand technical difficulties. Eventually the card was charged 3 times for the hold. Stay was great, clean facilities, central location, nice spacious rooms. It was not until my return did the headache occur. From the staff at Xoma, "In the last few days, we had problems with our bank returning your hold through the system. That’s why I dare to bother you by requesting the following information to make the process faster for your deposit". They requested, my swift code, bank account #, ABA, address etc. all things required for a money transfer but I was not okay with sharing my private information. Some wouldn’t bat an eye sending this information but at this point I’ve been dealing with them for days with this issue and I was not comfortable doing so. It's been almost 3 months since my stay and I'm still working on the dispute with my credit card company for holds on 3 rooms.
10
Claudia
23 juil. 2024
·
A séjourné 4 nuits
Xoma by Viadora was a fantastic experience. The staff goes above and beyond to make sure guests are well taken care of. The rooms were amazing, spacious, and clean. They look exactly like the photos. The beds were super comfortable. The property is located in a neighborhood that has many restaurants, cafe's, shops and a cute little park nearby. It was easy to get Ubers to and from the hotel. They have a fantastic restaurant on site with delicious food. The pool/rooftop area has a beautiful view of the city and they offer a free small breakfast every morning. I will be staying here on future visits and I am going to recommend the hotel to all my family and friends.
Xoma by Viadora was a fantastic experience. The staff goes above and beyond to make sure guests are well taken care of. The rooms were amazing, spacious, and clean. They look exactly like the photos. The beds were super comfortable. The property is located in a neighborhood that has many restaurants, cafe's, shops and a cute little park nearby. It was easy to get Ubers to and from the hotel. They have a fantastic restaurant on site with delicious food. The pool/rooftop area has a beautiful view of the city and they offer a free small breakfast every morning. I will be staying here on future visits and I am going to recommend the hotel to all my family and friends.
10
Gilberto Villasenor
26 juin 2025
·
A séjourné 4 nuits
The staff was great. Came in at 6am and They allowed us to stay and on the property until our room was ready. Will definitely stay here on my next trip back. Great place to stay at over a basic hotel room.
The staff was great. Came in at 6am and They allowed us to stay and on the property until our room was ready. Will definitely stay here on my next trip back. Great place to stay at over a basic hotel room.
10
Eswar
21 oct. 2025
·
A séjourné 4 nuits
Excellent hospitality. House keeping was great. Front staff at the reception were extremely helpful.
Excellent hospitality. House keeping was great. Front staff at the reception were extremely helpful.
10
Rosa
13 août 2025
·
A séjourné 11 nuits
Xoma is simply fantastic. The staff, accommodation and location are all wonderful. The rooms are big, clean and modern. The location is walking distance to excellent restaurants, shopping and a site seeing. The staff is incredible. They go above and beyond to make your stay great.
Xoma is simply fantastic. The staff, accommodation and location are all wonderful. The rooms are big, clean and modern. The location is walking distance to excellent restaurants, shopping and a site seeing. The staff is incredible. They go above and beyond to make your stay great.
8
JEFFREY
20 mars 2025
·
A séjourné 3 nuits
Xoma was a nice property. Our room was really nice. The service from the front desk people was less than desirable. We felt that the lady in the evenings didn’t want to really talk to us and seemed distracted on her phone calls. The man in the morning wasn’t pleasant. So the place was good and the people working in and around the hotel but not the front desk folks. Thanks
Xoma was a nice property. Our room was really nice. The service from the front desk people was less than desirable. We felt that the lady in the evenings didn’t want to really talk to us and seemed distracted on her phone calls. The man in the morning wasn’t pleasant. So the place was good and the people working in and around the hotel but not the front desk folks. Thanks
10
BRENA
9 oct. 2025
·
A séjourné 4 nuits
The front desk staff was amazing & the bell staff were super friendly and accommodating. We absolutely loved the aesthetic of the hotel and the area was wonderful! Super walkable and just lovely. Will absolutely be coming back to stay.
The front desk staff was amazing & the bell staff were super friendly and accommodating. We absolutely loved the aesthetic of the hotel and the area was wonderful! Super walkable and just lovely. Will absolutely be coming back to stay.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement très pratique dans le quartier de Roma Norte, qui est sûr et proche de nombreux restaurants, cafés, bars et boutiques. Il est également facile de prendre des Uber et d'explorer la ville.
Avis de voyageur à ce sujet
10
Mike
14 nov. 2023
·
A séjourné 5 nuits
Great location in Roma Norte. The hotel was fantastic! Close to numerous great restaurants and boutique shopping
Great location in Roma Norte. The hotel was fantastic! Close to numerous great restaurants and boutique shopping
10
Michelle
22 août 2025
·
A séjourné 8 nuits
This hotel is an absolute gem! Every single staff member was exceptionally helpful and kind, often going above and beyond to make our stay enjoyable. They helped us arrange airport transportation in advance of our trip and were quick to respond to questions. Someone was waiting to open the door when we returned to the hotel each day and we were welcomed back by name by the front desk staff. Our room was beautiful and very functional with kitchenette, two bedrooms and two bathrooms- perfect for a family traveling to Mexico City. The location couldn’t be better. There are so many options for restaurants and coffee shops within walking distance in lovely Roma Norte. The hotel rooftop offers spectacular views of the city and is a great respite after touring all day. I highly recommend this hotel and would definitely stay there again. Thanks to all the staff for making our stay so wonderful!
This hotel is an absolute gem! Every single staff member was exceptionally helpful and kind, often going above and beyond to make our stay enjoyable. They helped us arrange airport transportation in advance of our trip and were quick to respond to questions. Someone was waiting to open the door when we returned to the hotel each day and we were welcomed back by name by the front desk staff. Our room was beautiful and very functional with kitchenette, two bedrooms and two bathrooms- perfect for a family traveling to Mexico City. The location couldn’t be better. There are so many options for restaurants and coffee shops within walking distance in lovely Roma Norte. The hotel rooftop offers spectacular views of the city and is a great respite after touring all day. I highly recommend this hotel and would definitely stay there again. Thanks to all the staff for making our stay so wonderful!
10
Katya
27 déc. 2025
·
A séjourné 5 nuits
This was my second time staying here and the service and cleanliness were perfect once again. The location is safe and a close walk to a lot of great bars and restaurants. The staff are extremely friendly and helpful. Thank you to Sergio, Sergio, Diana, Harrison, and Karla Vega for making our trip so memorable!
This was my second time staying here and the service and cleanliness were perfect once again. The location is safe and a close walk to a lot of great bars and restaurants. The staff are extremely friendly and helpful. Thank you to Sergio, Sergio, Diana, Harrison, and Karla Vega for making our trip so memorable!
8
Celeste
12 déc. 2025
·
A séjourné 13 nuits
Clean room, mostly kind people. Perfect location!
Clean room, mostly kind people. Perfect location!
10
Alia
30 avr. 2025
·
A séjourné 1 nuit
This hotel is visually stunning, and is in a perfect location.
This hotel is visually stunning, and is in a perfect location.
10
Andrew
24 oct. 2024
·
A séjourné 5 nuits
Can't say enough good things about this property. It's worth it to spend the extra bucks to stay here while in Mexico City. The hotel itself is very modern, clean, safe, and quiet (thick walls!). The neighborhood is very walkable - everything you could want is a short distance away, from food to coffee to groceries. The gym is very nice and we had it to ourselves every time. The street its on is not very busy so its a good spot to call an Uber. It's a perfect central hub for exploring Mexico City.
Can't say enough good things about this property. It's worth it to spend the extra bucks to stay here while in Mexico City. The hotel itself is very modern, clean, safe, and quiet (thick walls!). The neighborhood is very walkable - everything you could want is a short distance away, from food to coffee to groceries. The gym is very nice and we had it to ourselves every time. The street its on is not very busy so its a good spot to call an Uber. It's a perfect central hub for exploring Mexico City.
10
Monica
5 juil. 2023
·
A séjourné 5 nuits
Excellent location, clean, and very safe.
Excellent location, clean, and very safe.
10
Adones
29 sept. 2025
·
A séjourné 4 nuits
Room was beautiful. Staff was very friendly and helpful. Great location.
Room was beautiful. Staff was very friendly and helpful. Great location.
10
denise
18 févr. 2025
·
A séjourné 4 nuits
This hotel is a GEM! Perfect location and wonderful facilities. We HIGHLY recommend staying here while visiting Mexico City and Roma Norte.
This hotel is a GEM! Perfect location and wonderful facilities. We HIGHLY recommend staying here while visiting Mexico City and Roma Norte.
10
Melissa
27 sept. 2024
·
A séjourné 4 nuits
Xoma is perfectly located in Roma Norte, restaurants and shops are all walkable and getting Ubers to travel around the neighborhood areas was easy. The staff was very friendly and accommodating. I would definitely stay again.
Xoma is perfectly located in Roma Norte, restaurants and shops are all walkable and getting Ubers to travel around the neighborhood areas was easy. The staff was very friendly and accommodating. I would definitely stay again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner gratuit sur le toit est apprécié par beaucoup, bien que certains le trouvent basique ou sans intérêt. Les commentaires sur le restaurant sur place sont mitigés, avec des éloges pour certains plats mais des problèmes isolés concernant la qualité de la nourriture ou les cocktails peu savoureux.
Avis de voyageur à ce sujet
10
Nicole
27 mars 2025
·
A séjourné 3 nuits
We loved it all! The breakfasts each day, the note in the room, the kind service. This is the only place we will stay when we come back to CDMX!
We loved it all! The breakfasts each day, the note in the room, the kind service. This is the only place we will stay when we come back to CDMX!
10
Sneha
29 avr. 2024
·
A séjourné 3 nuits
We came to CDMX for a girls’ trip and the XOMA was perfect! We stayed in a Luxe apartment, which was perfect for 5 of us. The area is close to lots of eating and shopping in Roma Norte. We felt very safe. The rooftop was great to hang out and the complimentary morning breakfast was very convenient!! Highly recommend.
We came to CDMX for a girls’ trip and the XOMA was perfect! We stayed in a Luxe apartment, which was perfect for 5 of us. The area is close to lots of eating and shopping in Roma Norte. We felt very safe. The rooftop was great to hang out and the complimentary morning breakfast was very convenient!! Highly recommend.
10
Claudia
23 juil. 2024
·
A séjourné 4 nuits
Xoma by Viadora was a fantastic experience. The staff goes above and beyond to make sure guests are well taken care of. The rooms were amazing, spacious, and clean. They look exactly like the photos. The beds were super comfortable. The property is located in a neighborhood that has many restaurants, cafe's, shops and a cute little park nearby. It was easy to get Ubers to and from the hotel. They have a fantastic restaurant on site with delicious food. The pool/rooftop area has a beautiful view of the city and they offer a free small breakfast every morning. I will be staying here on future visits and I am going to recommend the hotel to all my family and friends.
Xoma by Viadora was a fantastic experience. The staff goes above and beyond to make sure guests are well taken care of. The rooms were amazing, spacious, and clean. They look exactly like the photos. The beds were super comfortable. The property is located in a neighborhood that has many restaurants, cafe's, shops and a cute little park nearby. It was easy to get Ubers to and from the hotel. They have a fantastic restaurant on site with delicious food. The pool/rooftop area has a beautiful view of the city and they offer a free small breakfast every morning. I will be staying here on future visits and I am going to recommend the hotel to all my family and friends.
10
Erica
30 juin 2024
·
A séjourné 5 nuits
Every member of the staff was welcoming and helpful. The breakfast on the rooftop was beautiful and delicious. The pool and views from up there were amazing also. I will definitely stay again when I return.
Every member of the staff was welcoming and helpful. The breakfast on the rooftop was beautiful and delicious. The pool and views from up there were amazing also. I will definitely stay again when I return.
10
Lorena
11 juin 2024
·
A séjourné 6 nuits
Great experience! Staff is attentive and professional! Would definitely stay again. The restaurant not so great, I found a hair in my French toast!! There are better places to eat walking distance.
Great experience! Staff is attentive and professional! Would definitely stay again. The restaurant not so great, I found a hair in my French toast!! There are better places to eat walking distance.
10
Andrew
13 nov. 2023
·
A séjourné 5 nuits
Stunning hotel w amazing design. Huge, fabulous rooms w a beautiful roof deck that has a small pool and serves a small continental breakfast in the morning. Best part is the location in Roma Norte where all of the clubs bars restaurants and boutiques are located. It reminds me of Soho in NYC.
Stunning hotel w amazing design. Huge, fabulous rooms w a beautiful roof deck that has a small pool and serves a small continental breakfast in the morning. Best part is the location in Roma Norte where all of the clubs bars restaurants and boutiques are located. It reminds me of Soho in NYC.
10
AMY
11 janv. 2023
·
A séjourné 4 nuits
Fantastic. It felt so luxurious and everything was so wonderful. The staff was friendly and attentive. We felt extremely welcomed. The apartment itself was spotless and perfectly kept in good condition. We had a wonderful experience on our patio which is so unique. We enjoyed breakfast on the roof each morning as well as we had a nice night swim in the evening. We tried practically every restaurant within walking distance and never had a bad meal. Location is convenient to lots of great shops and eating. I can not wait to stay here again. It's the best building on the block. We were so pleased with this accommodation and are happy we chose this booking.
Fantastic. It felt so luxurious and everything was so wonderful. The staff was friendly and attentive. We felt extremely welcomed. The apartment itself was spotless and perfectly kept in good condition. We had a wonderful experience on our patio which is so unique. We enjoyed breakfast on the roof each morning as well as we had a nice night swim in the evening. We tried practically every restaurant within walking distance and never had a bad meal. Location is convenient to lots of great shops and eating. I can not wait to stay here again. It's the best building on the block. We were so pleased with this accommodation and are happy we chose this booking.
10
Amy
18 mars 2024
·
A séjourné 5 nuits
Our suite was gorgeous. The entire property exceeded our expectations. The rooftop deck and pool was a nice relaxing area with great views, and the free daily breakfast on the rooftop was perfect. Thank you for such a wonderful experience. I highly recommend!
Our suite was gorgeous. The entire property exceeded our expectations. The rooftop deck and pool was a nice relaxing area with great views, and the free daily breakfast on the rooftop was perfect. Thank you for such a wonderful experience. I highly recommend!
8
Claudia
18 mars 2025
·
A séjourné 1 nuit
We enjoyed our stay. The service was great. I do believe that the place needs more attention at the pool area. The food items sit out under the heat. Drinks get warm and I don’t think for food safety
We enjoyed our stay. The service was great. I do believe that the place needs more attention at the pool area. The food items sit out under the heat. Drinks get warm and I don’t think for food safety
10
Melva
28 nov. 2025
·
A séjourné 6 nuits
Excellent location and the aesthetics of the suite were top notch. There’s a huge bathtub in the master bathroom, highly recommend to bring your own bath salts. They offered transportation, which we used only upon arrival but it was pricey compared to Uber. The restaurant on the property had a delicious pizza and cheesecake the kids couldn’t get enough of, the cocktails were weak. I would skip the complimentary breakfast, hard pass.
Excellent location and the aesthetics of the suite were top notch. There’s a huge bathtub in the master bathroom, highly recommend to bring your own bath salts. They offered transportation, which we used only upon arrival but it was pricey compared to Uber. The restaurant on the property had a delicious pizza and cheesecake the kids couldn’t get enough of, the cocktails were weak. I would skip the complimentary breakfast, hard pass.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
SÉBASTIEN
11 mars 2026
·
A séjourné 2 nuits
L’hôtel, le personnel, les services, la localisation. Excellent en tout point.
L’hôtel, le personnel, les services, la localisation. Excellent en tout point.
10
Joshua
30 juin 2026
·
A séjourné 4 nuits
Great property, staff and location
Great property, staff and location
10
Mauricio
17 juin 2026
·
A séjourné 3 nuits
Excelente habitación limpia
Excelente habitación limpia
10
Rosio
16 juin 2026
·
A séjourné 3 nuits
Great location, wonderful staff, and fantastic amenities
Great location, wonderful staff, and fantastic amenities
10
Johanny
15 mai 2026
·
A séjourné 3 nuits
10/10 recommend if peace and quiet is what you are looking for, good location as well and in walking distance of a lot of good spots to eat and nightlife.
10/10 recommend if peace and quiet is what you are looking for, good location as well and in walking distance of a lot of good spots to eat and nightlife.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Dépôt de garantie
Pour cet établissement, un dépôt de garantie entièrement remboursable vous sera demandé.
Afficher plusVous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-10: 469.303144401947USD
- 2026-10-11: 365.1457072197876USD
- 2026-10-12: NO DATA
- 2026-10-13: 373.39961800350954USD
- 2026-10-14: 357.03387365844725USD
- 2026-10-15: 435.5448512874756USD
- 2026-10-16: NO DATA
- 2026-10-17: 457.64016637106323USD
- 2026-10-18: 355.9152675936584USD
- 2026-10-19: 371.30311598327637USD
- 2026-10-20: 353.99573835607913USD
- 2026-10-21: NO DATA
- 2026-10-22: 418.01965837564086USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 490.72180688781737USD
- 2026-10-26: 420.3544823760681USD
- 2026-10-27: 486.8730419100952USD
- 2026-10-28: 485.71383258810425USD
- 2026-10-29: 876.2455643274536USD
- 2026-10-30: 892.6346521276246USD
- 2026-10-31: NO DATA
- 2026-11-01: 863.8115345436402USD
- 2026-11-02: 439.93817156570435USD
- 2026-11-03: 443.4346656915894USD
- 2026-11-04: 439.98499518722537USD
- 2026-11-05: 654.548977421997USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: 406.7480848072815USD
- 2026-11-10: 406.7480848072815USD
- 2026-11-11: 444.3415743025818USD
- 2026-11-12: 406.0590940144043USD
- 2026-11-13: 421.042687078949USD
- 2026-11-14: NO DATA
- 2026-11-15: 455.8732069484253USD
- 2026-11-16: 451.8451450958862USD
- 2026-11-17: 394.91507209240723USD
- 2026-11-18: 397.0419923777161USD
- 2026-11-19: 429.68147436044313USD
- 2026-11-20: 518.934713567688USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 451.32102813528445USD
- 2026-11-24: 442.63729701269534USD
- 2026-11-25: 470.4691551112976USD
- 2026-11-26: 549.3029081283875USD
- 2026-11-27: 588.3203483853149USD
- 2026-11-28: 541.6156315207214USD
- 2026-11-29: 384.4560421576538USD
- 2026-11-30: 391.9676447400513USD
- 2026-12-01: 396.42306612799075USD
- 2026-12-02: 417.26549046871946USD
- 2026-12-03: 390.27416764315797USD
- 2026-12-04: 455.8614497763062USD
- 2026-12-05: NO DATA
- 2026-12-06: 399.33655489920045USD
- 2026-12-07: 382.9996566392212USD
- 2026-12-08: 406.52401498049926USD
- 2026-12-09: 406.1135392911072USD
- 2026-12-10: 410.9196251730652USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Dépôt : 350 USD par hébergement, par séjour
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Formalités de départ sans contact disponibles.
- Frais pour le parking couvert en libre-service : 12 USD par nuit
- Dépôt de garantie pour animal de compagnie : 25 USD par séjour
- Animaux de compagnie : 25 USD par animal et par séjour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Navette aéroport
Piscine
Chambres non-fumeurs
Massage
Organisation d'excursions
Ménage
Activités
Piscine
Piscine extérieure
Piscine extérieure chauffée
Bicycle Tour Information
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Navette aéroport
Connexion Internet
Wi-fi gratuit
Services
Organisation d'excursions
Ménage
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Général
Chambres non-fumeurs
Massage
Chambre familiale