Hampton Inn Fayetteville

The exterior and the lobby areas looked great. However, the room was in need of a professional cleaning. It appeared as if the staff had only done the bare minimum in the upkeep. The only reason I booked the room is because I was told there was an inside pool, but there is not.

The unkept landscaping reflects on the manager of the hotel.

Stayed here twice in recent months. Good place. I did have a problem upon leaving at 7 AM on Monday. No caddies to help transport baggage from the room to my car.

Wasnt sanitary. My son woke up with pink eye after going into their pool. Staff was great but they truly need to update their facility.

We stay here frequently and the staff is always friendly and accommodating. Nice huge field for the dog to play fetch and plenty of treats in the lobby.

The pool needs to be remodeled. Noone cleaned our room during our stay.

Facility was clean. Seems to be having staffing issues. Some guests checking in and rooms not ready. My room didn’t have a hair dryer. Not sure if it was supposed to, but couldn’t reach anyone at front desk, because they were helping to clean rooms

The pool needs an update.

Room was what I expected. Bed was comfy, nice pillows and towels. Showed slight signs of wear on furniture and walls. Bathroom floor was not cleaned well, but it wasn't disgusting by any means. Breakfast was decent. Good coffee, nice enough gym, and large pool. Not many decent dining options nearby. Close to Walmart and Dunkin.

Very friendly staff, great food, clean room & nice outdoor saltwater pool

This was very nice hotel. Staff was Great, good breakfast hot bar, generally clean. Only negative, the beds are hard and the pillows too soft. There is no house cleaning on weekends.

Fantastic staff. Clean rooms. Great breakfast. Will stay everytime I come home.

I was extremely disappointed with my stay at this Hampton/Hilton location. The furnishings and cleanliness were far below standard. There was urine on the walls, the shower was filthy, and there was black dirt beneath the sink and all over the tile. The walls had a noticeable buildup of grime. While this could be a great location, I was upset to pay nearly $300 for two nights under such conditions. I've stayed in some pretty sketchy places during college and on cross-country bike trips, but this was by far the worst. It seems like there is no follow-up from the cleaning staff. These rooms desperately need a deep clean. I would not recommend this location if you value cleanliness and sanitation. Expedia actively tried to help me with the issues.

Chambre poussiéreuse,cocinnelles dans fenêtres dans chambre ,plancher salle bain collant. Mobilier chambre usé mais grande chambre passable pour une nuit hôtel à rafraîchir

The room was dirty, there was no vent in the bathroom. The electrical outlets did not work. There was suspicious people sitting outside by the side doors.

Bathrooms, esp showers, are a little less clean every visit.

I stayed 6 nights and only had my trash pulled and towels brought to the room one time. When I first checked in I asked about it. I was told that we were supposed to get trash pulled and towels every other day and a full clean on Friday! When the trash didn’t get pulled, I went to the front desk and they did it the next day. That was literally the ONLY time a housekeeper came to my room. We even stopped one in the hall for towels and she said she didn’t have any but she will bring some back. She never did. We basically went to the desk every day to get towels and used our take out bags for our own trash because housekeeping was so poor. I usually love Hampton Inns but this is literally the only one that has poor housekeeping. It was like this last year as well but it was a little better. It wasn’t this bad. The room never got cleaned one time. And when we checked in there was a nasty towel hanging on the shower curtain when I went to take a shower. I didn’t even bother to say anything because we checked in so late and I was exhausted. Overall everything else is ok, except there is only 2 remotes in the entire hotel to switch the tvs to HDMI! That is ridiculous! We should be able to access that from the room remotes! That is a basic function on every remote. It’s very inconveniencing. But it was like that last year as well. Hopefully the property will upgrade things, especially for the prices of the room. Hopefully it will be better next year.

Room needs a thorough cleaning. Questionable something on wall by bed. Bathroom floor grout is very dirty as is the ledge of shower stall. Dropped something behind end table and it was DISGUSTING behind it. Lamp shades are on lamps upside down. Room coffee maker is horrible - didn't work. Every outlet was so loose - nothing stayed plugged in. Phone never charged because outlets need replaced. Lobby is beautiful, food was good, employees were very nice. Rooms need deep cleaned. Can't recommend

This hotel is close to perfection! Very clean, quiet and comfy.

The walls in the room need painting or washing, the tile floor had dirt where they had not closed doors to sweep behind them. The toilet paper holder was dirty and rusted. The mattress has low spots making it uncomfortable. The clerk was friendly and the location is good but the overall condition of the place is that it is in need of a proper cleaning crew.

Hotel was in a great location close to everything. Staff was great very polite and helpful however the bathrooms were outdated and the bed was so hard it was like sleeping on wood planks sad thing is this is the 3rd time staying at this chain of hotels and each time the beds have been terrible.

This was very nice hotel. Staff was Great, good breakfast hot bar, generally clean. Only negative, the beds are hard and the pillows too soft. There is no house cleaning on weekends.

The gentleman at the front desk was very nice, but the hotel itself was old and outdated. It also smelt old and had a heavy musty odor. The positive was the room and the property was well kept,very clean and neat.

Room smelled and looked clean. Could hear traffic noise somewhat, being further away from the roadway we expected not to hear it. Great size tv. Coffee maker didn’t work. Beds both sounded like there were pockets of cardboard inside.

Comfortable but dated

Good location. Clean and quiet. Matress was uncomfortable but beyond that good stay.

AC was old

Very clean!! The bed was super comfortable. I’d stay there again and again!

The employees were all very friendly and helpful. The breakfast was tasty. The location was good and the hotel was quiet. We did not love the pillows, they were a little small for a king size bed.

Quiet. Comfortable beds.

Clerk was awesome. Breakfast was great. Red potatoes and omelets (peppers and cheese). Two choices of waffles. Perfect stay .

Check-in was problematic, with two of us waiting for nearly 15 minutes while the front desk dealt with a telephone customer. A quick apology for the wait would have helped, but that didn't happen. Otherwise, the place was very clean, well-maintained, and comfortable.

The stay was excellent! The hotel was clean and quiet and had a great friendly staff. There was no issues.

Very friendly check in! There is a very good Mexican food restaurant right next door. This property was very clean, clean room, spacious room. I would definitely stay here again.

Aaron at the check-in desk was amazing. He realized that we had 2 different accounts for stays and he helped to combine both. We have stayed here in October for several years, and have always had superb service and the friendliness of the staff is unparallel. We look forward to coming again.

Overall it was ok. They definitely need new beds. We had a stink bug issue in our room. The girl at the front desk did switch us to a different room and she was nice enough to check out the new room to make sure there were none in there. At check out (new lady) I mentioned the issue & what we went though. She spoke with someone in the back room and they offered to refund 1/2 our room cost. I thought that was nice considering I didn't ask for it. (I mentioned it because I wanted to make sure she knew what happened in case she saw 2 rooms in our name. Did not want to get charged for 2 rooms.) She said it would take a few days. Well here it is a week later and still no refund. Bad business to offer your customer something and then not follow through.

Facility was clean. Seems to be having staffing issues. Some guests checking in and rooms not ready. My room didn’t have a hair dryer. Not sure if it was supposed to, but couldn’t reach anyone at front desk, because they were helping to clean rooms

I truly enjoyed our stay at this place. We had a last minute emergency and Cici at the front desk was so accommodating to our request. The rooms were clean and very quiet.

Excellent customer service at the front desk

Cici, Karen, Stacy, and Aaron are some of the nicest, friendliest, and helpful people I've ever met in customer service.

Hotel was in a great location close to everything. Staff was great very polite and helpful however the bathrooms were outdated and the bed was so hard it was like sleeping on wood planks sad thing is this is the 3rd time staying at this chain of hotels and each time the beds have been terrible.

Great continental breakfast, staff great, room clean. Most important, quiet. No road noise.

Next door to a very nice Mexican restaurant.

Room smelled and looked clean. Could hear traffic noise somewhat, being further away from the roadway we expected not to hear it. Great size tv. Coffee maker didn’t work. Beds both sounded like there were pockets of cardboard inside.

Good location. Clean and quiet. Matress was uncomfortable but beyond that good stay.

This was a great place to stay in the area, close to shops and restaurants. Comfortable and convenient. Staff was friendly and welcoming. Recommend it

Everything was clean and the location was great. Also, the breakfast was good and the staff was very friendly.

Variety of Restaurant options nearby

The employees were all very friendly and helpful. The breakfast was tasty. The location was good and the hotel was quiet. We did not love the pillows, they were a little small for a king size bed.

Room was what I expected. Bed was comfy, nice pillows and towels. Showed slight signs of wear on furniture and walls. Bathroom floor was not cleaned well, but it wasn't disgusting by any means. Breakfast was decent. Good coffee, nice enough gym, and large pool. Not many decent dining options nearby. Close to Walmart and Dunkin.

Clerk was awesome. Breakfast was great. Red potatoes and omelets (peppers and cheese). Two choices of waffles. Perfect stay .

This was very nice hotel. Staff was Great, good breakfast hot bar, generally clean. Only negative, the beds are hard and the pillows too soft. There is no house cleaning on weekends.

Great continental breakfast, staff great, room clean. Most important, quiet. No road noise.

Fantastic staff. Clean rooms. Great breakfast. Will stay everytime I come home.

I always stay here when visiting family in the area. It's clean, reliable, and the staff is always great!! Dorethea is an absolute gem, she works the breakfast area and is the best!!!

Breakfast was average, fair selection. Our room was missing one of the sheer drapes, allowing the afternoon sun to glare into our room. The room was listed as handicapped but there was no raised toilet or grab bars, no grab bars in the shower. This wasn't a problem for us but would have been for a disables person who was expecting those features.

Staff was great. We usually skip breakfast and go somewhere to have a "real" breakfast (added expense) but their breakfast selection was top of the line and very fresh. Great place to stay!

I was disappointed that after staying here over the years that a one week stay wasn't given a sheet change at least once. Coffe urns were either empty or cold. I dont know what has changed but they were not good changes.

Good breakfast, friendly staff.

The property was great and the gentleman that checked me in was amazing. Breakfast was underdone and the waffle mix was like water