Catalonia Playa Maroma
409 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
409 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Catalonia Playa Maroma, los precios por noche son de 366 US$ de media en el mes más barato (mayo) y de 1980 US$ en el mes más caro (enero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 1980 US$ |
| febrero | 861 US$ |
| marzo | 849 US$ |
| abril | 520 US$ |
| mayo | 366 US$ |
| junio | 1297 US$ |
| julio | 415 US$ |
| agosto | 411 US$ |
| septiembre | 409 US$ |
| octubre | 450 US$ |
| noviembre | 671 US$ |
| diciembre | 1102 US$ |
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sept · 409 US$
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Más caro: enero (aprox. 1980 US$)
Más barato: mayo (aprox. 366 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen una discoteca, pistas de tenis al aire libre y una piscina al aire libre. Encontrarás ta...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Aprovecha las instalaciones recreativas, que incluyen una discoteca, pistas de tenis al aire libre y una piscina al aire libre. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Entre las múltiples opciones para comer algo en este alojamiento se encuentran una cafetería y El Pajarito, uno de sus 5 restaurantes. Relájate con un refresco del bar junto a la piscina o de uno de los 3 bares con salón. Se ofrece un desayuno bufé gratuito todos los días de 07:00 a 10:30.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 404 habitaciones con minibar. Las habitaciones disponen de balcón. Se ofrece una conexión a Internet por cable y wifi gratis. El baño privado con ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Catalonia Playa Maroma – All Inclusive, te encontrarás en una fantástica zona de Playa del Carmen (Maroma) y estarás a menos de 1 min en coche de Playa Maroma y a 9 de Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya. Además, este alojamiento de playa se encuentra a 18,4 km de Playa principal de Playa del Carmen y a 18,3 km de Quinta Avenida.
Qué hay cerca
Playa del Paraíso(0.1 millas)
Playa Maroma(0.1 millas)
Campo de golf Playa Paraíso(2.9 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya(3.9 millas)
Campo de golf Nicklaus Design(4.1 millas)
Parque ecológico Tres Ríos(5.4 millas)
Campo de golf El Camaleón Mayakoba(6.6 millas)
Jardín botánico Dr. Alfredo Barrera Marín(8.5 millas)
Santuario de la Esperanza y Cápsula del Tiempo(8.5 millas)
Sitio de buceo Chun-Zumbul(9.1 millas)
Iglesia de Guadalupe(10.3 millas)
Monumento Ruta de los Cenotes(10.4 millas)
Playa Avenida Colosio(10.6 millas)
Temazcal Natura(10.8 millas)
Plaza Las Américas(11 millas)
Cozumel, Quintana Roo (CZM-A. Internacional de Cozumel)(35.5 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(26.3 millas)
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Servicio de habitaciones
Mostrador turístico
Ubicación
Carretera Federal 307 Chetumal- Puerto Juarez Km. 306+250, Punta Maroma, Maroma, Playa del Carmen, Solidaridad, Estado de Quintana Roo, México
Playa del Paraíso (0.1 millas)
Playa Maroma (0.1 millas)
Campo de golf Playa Paraíso (2.9 millas)
Teatro Cirque du Soleil Boutique en Vidanta Riviera Maya (3.9 millas)
Campo de golf Nicklaus Design (4.1 millas)
Parque ecológico Tres Ríos (5.4 millas)
Opciones de habitación
5
Habitación superior (Privileged)
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
377 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Premium Deluxe Room
Detalles de la oferta
1 Cama Doble Extragrande
2 Camas Dobles
Capacidad: 3
409 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Privileged Suite Ocean View & Swim Out
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
1253 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Privileged Romance Deluxe
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
409 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
5
Privileged Romance
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
377 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Privileged Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
506 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
7
Premium Room
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
409 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes
8.4
Muy bueno
Basado en 1145 comentarios verificados
¿Quién se queda aquí?
Trabajo
0%
Pareja
55%
Familia
31%
Grupo
11%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Catalonia Playa Maroma - Todo Incluido, los viajeros elogian la hermosa playa de Maroma, con sus palmeras y sombra, y la exuberante selva con fauna silvestre, junto con un personal generalmente amable y un ambiente relajado y familiar, aunque la distribución del complejo obliga a caminar bastante.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Catalonia Playa Maroma - Todo Incluido, los viajeros elogian la hermosa playa de Maroma, con sus palmeras y sombra, y la exuberante selva con fauna silvestre, junto con un personal generalmente amable y un ambiente relajado y familiar, aunque la distribución del complejo obliga a caminar bastante.
Las opiniones sobre la restauración son variadas: varios huéspedes disfrutan de los restaurantes especiales y la cafetería, pero muchos encuentran el buffet repetitivo, las reservas difíciles de conseguir, las opciones de almuerzo y los horarios del bar limitados, y la calidad de las bebidas inconsistente. Las habitaciones varían entre renovadas y anticuadas; se mencionan repetidamente un aire acondicionado débil o ruidoso, problemas de mantenimiento ocasionales y plantas superiores sin ascensor. Las instalaciones giran en torno a una animada piscina y una excelente playa con mucha sombra; el entretenimiento es orientado a la familia, la vida nocturna es tranquila, y la fauna silvestre, como los coatíes, puede ser intrusiva cerca de la comida; las algas marinas ocasionales a veces afectan el agua. Espere una estancia tranquila en la playa y la selva con un servicio amable y experiencias desiguales en cuanto a la comida y las habitaciones.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La playa es excepcional, con muchas tumbonas y sombra de palmeras, pero solo hay una piscina grande que puede resultar concurrida/ruidosa y cierra temprano. La distribución del complejo sin ascensor obliga a caminar; el entretenimiento y el club infantil son apreciados, mientras que los bares/lugares son limitados y algunos abren tarde.
Reseñas de huéspedes relacionadas
8
Judith Rock
20 feb 2025
·
Se alojó 7 noches
Property was nice. Didn’t like 3rd floor to many steps. No elevator. Noisy. Something was running (generator?) and it was loud entire night. Hard to get into dinner places With that said we did have a good time.
Property was nice. Didn’t like 3rd floor to many steps. No elevator. Noisy. Something was running (generator?) and it was loud entire night. Hard to get into dinner places With that said we did have a good time.
8
Marc Joseph Gerald
7 dic 2023
·
Se alojó 7 noches
This resort is smaller in size (1 pool). Very nice beach with beautiful white sand. A good variety of A la carte restaurants (Italian, Spanish, Steakhouse, Mexican, Japanese). The food was good most of the time. They also have a buffet dining area that is located beside the main lobby area which is a long distance away from the beach area (750-1000 meters)!! The buffet could also have more variety in my opinion. The one thing I did not appreciate was the number of Coaties (Similar to Raccoons) roaming on the premises, I find that a better control of these animals should be done.
This resort is smaller in size (1 pool). Very nice beach with beautiful white sand. A good variety of A la carte restaurants (Italian, Spanish, Steakhouse, Mexican, Japanese). The food was good most of the time. They also have a buffet dining area that is located beside the main lobby area which is a long distance away from the beach area (750-1000 meters)!! The buffet could also have more variety in my opinion. The one thing I did not appreciate was the number of Coaties (Similar to Raccoons) roaming on the premises, I find that a better control of these animals should be done.
10
Cecily
23 jun 2025
·
Se alojó 8 noches
Everyone was so friendly and helpful!! The grounds were beautifully manicured. Unfortunately, there was a huge influx of red sargassum (seaweed) that they could do nothing about, but they worked sun up to sundown raking it up and disposing of it. The staff was very accommodating. The buffet was really good with lots of choices. The dinner restaurants were top notch. The snack bars and food trucks, and many drink bars were all exceptional. The pools were well maintained and clean. Lots of guest services were available as well. The wildlife at the resort was probably my favorite part!! Monkeys, coaties, birds, iguanas, and even a boa constrictor were all enjoyed! We can’t wait to return!
Everyone was so friendly and helpful!! The grounds were beautifully manicured. Unfortunately, there was a huge influx of red sargassum (seaweed) that they could do nothing about, but they worked sun up to sundown raking it up and disposing of it. The staff was very accommodating. The buffet was really good with lots of choices. The dinner restaurants were top notch. The snack bars and food trucks, and many drink bars were all exceptional. The pools were well maintained and clean. Lots of guest services were available as well. The wildlife at the resort was probably my favorite part!! Monkeys, coaties, birds, iguanas, and even a boa constrictor were all enjoyed! We can’t wait to return!
6
David
18 ene 2026
·
Se alojó 3 noches
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
10
Oleh
13 mar 2025
·
Se alojó 8 noches
Beach was clean, sand wasn’t hot, water was clean, no rocks, shallow sea water- great for kids, great shades from palm trees, so much shade on property, great jungles in the middle of property. Easy access, enough parking spots, great service, clean and area, warm pool, lot pf activities and great evening shows. Food was good, lot of fruits and deserts. Book restaurants once check in because not always available. Italian restaurants and stake house were great food and service, special thanks to Juliana Garcia. Highly recommend, A
Beach was clean, sand wasn’t hot, water was clean, no rocks, shallow sea water- great for kids, great shades from palm trees, so much shade on property, great jungles in the middle of property. Easy access, enough parking spots, great service, clean and area, warm pool, lot pf activities and great evening shows. Food was good, lot of fruits and deserts. Book restaurants once check in because not always available. Italian restaurants and stake house were great food and service, special thanks to Juliana Garcia. Highly recommend, A
10
SHAWN
21 nov 2025
·
Se alojó 7 noches
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
8
Andrew
30 ene 2025
·
Se alojó 7 noches
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
10
Rymma
27 nov 2025
·
Se alojó 9 noches
Wonderful hotel! We had a great time there with the kids! What a beautiful shore and beach! Gorgeous pool! Excellent Wi-Fi speed throughout the hotel, on the beach, and in the room. Friendly staff! Great choice of restaurants! Service, cleanliness, comfort! We really liked this hotel, I recommend it!
Wonderful hotel! We had a great time there with the kids! What a beautiful shore and beach! Gorgeous pool! Excellent Wi-Fi speed throughout the hotel, on the beach, and in the room. Friendly staff! Great choice of restaurants! Service, cleanliness, comfort! We really liked this hotel, I recommend it!
8
Joseph
4 abr 2025
·
Se alojó 9 noches
Liked it other than a few things. Only bar at night is the lobby. This was bad for us as we like the outside near the beach. Mexican restaurant no longer open at lunch doing crepes and other lunch stuff. Staff were awesome. Was our third time. Likely our last since Catalonia big bosses in spain don’t listen to feedback and their own staff are leaving
Liked it other than a few things. Only bar at night is the lobby. This was bad for us as we like the outside near the beach. Mexican restaurant no longer open at lunch doing crepes and other lunch stuff. Staff were awesome. Was our third time. Likely our last since Catalonia big bosses in spain don’t listen to feedback and their own staff are leaving
6
Jasna
13 mar 2024
·
Se alojó 10 noches
Nice property, beautiful, well kept beach. One pool is not sufficient for the number of guests wanting to use it, not enough chairs and umbrellas. One more pool needed.
Nice property, beautiful, well kept beach. One pool is not sufficient for the number of guests wanting to use it, not enough chairs and umbrellas. One more pool needed.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encuentran el complejo y las habitaciones muy limpios y bien mantenidos. Otros informan de olores a humedad y problemas de higiene ocasionales (por ejemplo, olores en el buffet, vasos sucios) y un reabastecimiento inconsistente, a menudo empeorado por la fauna silvestre alrededor de las zonas de comedor.
Reseñas de huéspedes relacionadas
10
Debra
6 jul 2025
·
Se alojó 10 noches
Staff was amazing. Rooms were clean. Property was clean and beautiful.
Staff was amazing. Rooms were clean. Property was clean and beautiful.
10
Jennifer
2 jul 2025
·
Se alojó 5 noches
Every employee we came into contact with at this resort was an absolute joy! The resort is a beautiful natural habitat for animals. It was so much fun to see the different animals. The room was beautiful and the food was fabulous. The maids came everyday and stocked our fridge with beer and Pepsi products. It was so easy to get an excursion booked and the concierge had a great knowledge of them all. Everything was extremely clean and beautifully managed. The beach area is large and very enjoyable. Do be aware you have the chance of seaweed during the summer months. It didn’t put one minute’s damper on the fun and enjoyment we had. I would love to come back!
Every employee we came into contact with at this resort was an absolute joy! The resort is a beautiful natural habitat for animals. It was so much fun to see the different animals. The room was beautiful and the food was fabulous. The maids came everyday and stocked our fridge with beer and Pepsi products. It was so easy to get an excursion booked and the concierge had a great knowledge of them all. Everything was extremely clean and beautifully managed. The beach area is large and very enjoyable. Do be aware you have the chance of seaweed during the summer months. It didn’t put one minute’s damper on the fun and enjoyment we had. I would love to come back!
4
Ivo
16 mar 2025
·
Se alojó 11 noches
There are no paper napkins. Dirty glasses in the buffet Coati climb on the waiters' stations, on the clean utensils. You can't leave your things alone on the pool , because coati open and rummage through bags, drink from glasses...
There are no paper napkins. Dirty glasses in the buffet Coati climb on the waiters' stations, on the clean utensils. You can't leave your things alone on the pool , because coati open and rummage through bags, drink from glasses...
6
Katherine
13 dic 2024
·
Se alojó 4 noches
While the bartenders and restaurant staff were very kind and did a great job, the cleaning staff failed every day to refill anything in our room including towels, toilet paper and water. We made a request after the first day to the front desk and it was still happening every other day. I had to find staff in the hallway and get it from their closet myself.
While the bartenders and restaurant staff were very kind and did a great job, the cleaning staff failed every day to refill anything in our room including towels, toilet paper and water. We made a request after the first day to the front desk and it was still happening every other day. I had to find staff in the hallway and get it from their closet myself.
6
LYUBOV
20 oct 2024
·
Se alojó 13 noches
Beach was the best, staf very nice, room was clean.Food at restaurants was good. Buffet needs to be improved on food and clean the buffet has a smell when you go in you feel like you wanna throw up, needs better ventilation, and a deep clean, Property it well kept, Thanks
Beach was the best, staf very nice, room was clean.Food at restaurants was good. Buffet needs to be improved on food and clean the buffet has a smell when you go in you feel like you wanna throw up, needs better ventilation, and a deep clean, Property it well kept, Thanks
6
Tracie
30 mar 2025
·
Se alojó 7 noches
The staff was friendly and very nice. The guest clientele was noted to be mostly French. Unfortunately, they weren’t friendly and this interfered with the vacation vibe. We met other wonderful guests from Canada though. Public bathroom in the lobby smelled like an outhouse. The room smelled like mildew the entire week. I had to purchase the Catalonia room spray to help with the smell. The bed was very firm and uncomfortable. This was an issue for us. Luckily we were on the 2nd floor, because the patio door didn’t lock. Spa facial and massage was service was wonderful!! Well worth the extra cost.
The staff was friendly and very nice. The guest clientele was noted to be mostly French. Unfortunately, they weren’t friendly and this interfered with the vacation vibe. We met other wonderful guests from Canada though. Public bathroom in the lobby smelled like an outhouse. The room smelled like mildew the entire week. I had to purchase the Catalonia room spray to help with the smell. The bed was very firm and uncomfortable. This was an issue for us. Luckily we were on the 2nd floor, because the patio door didn’t lock. Spa facial and massage was service was wonderful!! Well worth the extra cost.
2
Courtney
11 feb 2025
·
Se alojó 7 noches
Second time visiting the resort. 2023 was great. 2024 was horrible. We had to move to 3 different rooms due to construction noise, dirty beds, AC not working in 2 rooms. This caused us to miss 1 full day of our trip waiting for rooms. The 3rd room was infested with fire ants and we were both bitten all over (we have photos) including our feet, legs and groin. They wouldn't do anything about it. There was no hot water until the last day. They didn't replenish toilet paper one day even when we called repeatedly. Hand towels & washcloths weren't replenished twice & rooms weren't cleaned until sometimes 5 pm. The power went out repeatedly. They gave us a spa credit for massages for all that kept happening but then wouldn't do the massages & made us choose another service. We talked to the manager who told us to follow up after the trip with an email & she would help fix/help with credit towards a future trip. Emailed repeatedly and she never returned one email nor did her management or any Catalonia representative. Called with no callback. I cried so much as this vacation turned out not to be a vacation but a nightmare with no one helping post trip.
Second time visiting the resort. 2023 was great. 2024 was horrible. We had to move to 3 different rooms due to construction noise, dirty beds, AC not working in 2 rooms. This caused us to miss 1 full day of our trip waiting for rooms. The 3rd room was infested with fire ants and we were both bitten all over (we have photos) including our feet, legs and groin. They wouldn't do anything about it. There was no hot water until the last day. They didn't replenish toilet paper one day even when we called repeatedly. Hand towels & washcloths weren't replenished twice & rooms weren't cleaned until sometimes 5 pm. The power went out repeatedly. They gave us a spa credit for massages for all that kept happening but then wouldn't do the massages & made us choose another service. We talked to the manager who told us to follow up after the trip with an email & she would help fix/help with credit towards a future trip. Emailed repeatedly and she never returned one email nor did her management or any Catalonia representative. Called with no callback. I cried so much as this vacation turned out not to be a vacation but a nightmare with no one helping post trip.
10
Sarah
25 nov 2025
·
Se alojó 7 noches
We had a wonderful week at this resort! Don't pay attention to any bad reviews! Those guests must be crabby! This resort has a great feel... beautiful lobby, cozy sitting places sprinkled around the resort, manicured spaces, impecably clean throughout. All of the staff were friendly and welcoming. We are beach people and got to know Paola, the server in the privilege section, really well! She was so nice! Emilio, the recently hired beach/pool manager was also the best! The food was DELISH at each restaurant. The best we've had at all of the resorts we've been to. We made the required reservations at the beginning of our stay for the whole week. Worked out seemlessly. We would jump at the chance to return to this resort! Highly recommend!!
We had a wonderful week at this resort! Don't pay attention to any bad reviews! Those guests must be crabby! This resort has a great feel... beautiful lobby, cozy sitting places sprinkled around the resort, manicured spaces, impecably clean throughout. All of the staff were friendly and welcoming. We are beach people and got to know Paola, the server in the privilege section, really well! She was so nice! Emilio, the recently hired beach/pool manager was also the best! The food was DELISH at each restaurant. The best we've had at all of the resorts we've been to. We made the required reservations at the beginning of our stay for the whole week. Worked out seemlessly. We would jump at the chance to return to this resort! Highly recommend!!
4
Rigoberto
4 jun 2025
·
Se alojó 4 noches
Careful. The smell at the buffet place is very strong and not pleasant at all. They don’t have enough staff. For the price you can get something a lot better. . At swimming pool and beach you have to way a long time y you want for some one to bring your drinks. DONT GO THERE ..
Careful. The smell at the buffet place is very strong and not pleasant at all. They don’t have enough staff. For the price you can get something a lot better. . At swimming pool and beach you have to way a long time y you want for some one to bring your drinks. DONT GO THERE ..
4
Natalie
4 ene 2025
·
Se alojó 8 noches
Poor value for the price we paid. Property is cutting costs on food, staff training, room maintenance, spa facilities, a la carte restaurants. Stayed in this property before (6 years ago) and thought it was fantastic. Most everything that made this property special, such as excellent restaurants, customer service, grounds upkeep is no longer there. While property grounds are still beautifully landscaped, the trash and food leftovers are not picked up, the tables in the lobby, around the pool and the beach, coffee shop are always sticky and full of crumbs which invites ants and raccoons. The food was the worst we had in 25 years vacationing in Mexico. We are not picking eaters, but the taste and the quality of food is similar to hospital or school cafeteria- bland, greasy, tasteless, re-heated or fried, and heavily processed. Our last meal at the Spanish restaurant (which is no longer serves tapas) was boiled potatoes with mayo for the appetizer, and a mystery canned meat with soupy rice for (the called beef ribs and Spanish rice). The Asian restaurant meals tasted like microwaveable lunches . B-loved and Grill- OK fish. salads, but tough and poorly cooked meat. Italian- the only good restaurant. Rooms- clean, but outdated. Airconditioner turned on and off every 30 minutes was so loud, it was impossible to get a restful sleep. Spa- poorly functioning sauna, tiny steam room and jacuzzi with mostly non-functional jets. Too bad this property is so mismanaged.
Poor value for the price we paid. Property is cutting costs on food, staff training, room maintenance, spa facilities, a la carte restaurants. Stayed in this property before (6 years ago) and thought it was fantastic. Most everything that made this property special, such as excellent restaurants, customer service, grounds upkeep is no longer there. While property grounds are still beautifully landscaped, the trash and food leftovers are not picked up, the tables in the lobby, around the pool and the beach, coffee shop are always sticky and full of crumbs which invites ants and raccoons. The food was the worst we had in 25 years vacationing in Mexico. We are not picking eaters, but the taste and the quality of food is similar to hospital or school cafeteria- bland, greasy, tasteless, re-heated or fried, and heavily processed. Our last meal at the Spanish restaurant (which is no longer serves tapas) was boiled potatoes with mayo for the appetizer, and a mystery canned meat with soupy rice for (the called beef ribs and Spanish rice). The Asian restaurant meals tasted like microwaveable lunches . B-loved and Grill- OK fish. salads, but tough and poorly cooked meat. Italian- the only good restaurant. Rooms- clean, but outdated. Airconditioner turned on and off every 30 minutes was so loud, it was impossible to get a restful sleep. Spa- poorly functioning sauna, tiny steam room and jacuzzi with mostly non-functional jets. Too bad this property is so mismanaged.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente espaciosas, con una mezcla de unidades renovadas y más antiguas; algunas opciones premium incluyen piscinas privadas. Las quejas comunes son: aire acondicionado débil o ruidoso, decoración anticuada, pequeños defectos de mantenimiento y accesibilidad limitada (plantas superiores sin ascensor).
Reseñas de huéspedes relacionadas
8
Donny Ortiz
10 nov 2024
·
Se alojó 7 noches
Everything is great; my only concern is that the AC only goes down to 22°C, and some days it feels hotter than others. Otherwise, everything is wonderful, and the staff is great.
Everything is great; my only concern is that the AC only goes down to 22°C, and some days it feels hotter than others. Otherwise, everything is wonderful, and the staff is great.
6
Pedro Rene Lopez
10 jun 2025
·
Se alojó 7 noches
Me encantó el servicio pero la habitación tenía desperfectos, el inodoro no funcionaba, nos cambiaron de habitación y se cortó la electricidad como 3 horas, en la nueva habitación no cerraba la puerta del baño
Me encantó el servicio pero la habitación tenía desperfectos, el inodoro no funcionaba, nos cambiaron de habitación y se cortó la electricidad como 3 horas, en la nueva habitación no cerraba la puerta del baño
8
Katrien
26 dic 2023
·
This was perfect for a simple getaway vacation. We arrived early and was able to check into our room right away. Within 15 minutes of getting to our room, a delivery of macaroons showed up! We had a Privileged Superior room. Our room was in the building closest to the ocean with an ocean view which was a great surprise! The room was simple and clean, housekeepers were very timely in their cleaning. Air conditioning didn't work the best, which we didn't mind. Servers and bar staff were 10/10. Hardworking and thoughtful! The buffet is to be expected but it was nice that you can build your own breakfast and they had other themed nights with food that is customizable. The privileged package was worth it, the Beloved restaurant was amazing, always great food. The Italian and steak house were very good as well. Not a whole lot of night life, a few people hung out in the nightclub but don't expect it to be like Coco Bongo! The shows were all very good. The beach was beautiful! We loved that there is sun coverage from all the palm trees on the beach. The coatis are crazy for sure, they are ruthless opportunists but you just need to shoo them away and they would move on. They are the worst by the pool but do come down on the beach every once in a while. Overall, I would defiantly come here again. It is not a fancy hotel by any means but it was always clean and great service and perfect for us!
This was perfect for a simple getaway vacation. We arrived early and was able to check into our room right away. Within 15 minutes of getting to our room, a delivery of macaroons showed up! We had a Privileged Superior room. Our room was in the building closest to the ocean with an ocean view which was a great surprise! The room was simple and clean, housekeepers were very timely in their cleaning. Air conditioning didn't work the best, which we didn't mind. Servers and bar staff were 10/10. Hardworking and thoughtful! The buffet is to be expected but it was nice that you can build your own breakfast and they had other themed nights with food that is customizable. The privileged package was worth it, the Beloved restaurant was amazing, always great food. The Italian and steak house were very good as well. Not a whole lot of night life, a few people hung out in the nightclub but don't expect it to be like Coco Bongo! The shows were all very good. The beach was beautiful! We loved that there is sun coverage from all the palm trees on the beach. The coatis are crazy for sure, they are ruthless opportunists but you just need to shoo them away and they would move on. They are the worst by the pool but do come down on the beach every once in a while. Overall, I would defiantly come here again. It is not a fancy hotel by any means but it was always clean and great service and perfect for us!
6
Tracie
30 mar 2025
·
Se alojó 7 noches
The staff was friendly and very nice. The guest clientele was noted to be mostly French. Unfortunately, they weren’t friendly and this interfered with the vacation vibe. We met other wonderful guests from Canada though. Public bathroom in the lobby smelled like an outhouse. The room smelled like mildew the entire week. I had to purchase the Catalonia room spray to help with the smell. The bed was very firm and uncomfortable. This was an issue for us. Luckily we were on the 2nd floor, because the patio door didn’t lock. Spa facial and massage was service was wonderful!! Well worth the extra cost.
The staff was friendly and very nice. The guest clientele was noted to be mostly French. Unfortunately, they weren’t friendly and this interfered with the vacation vibe. We met other wonderful guests from Canada though. Public bathroom in the lobby smelled like an outhouse. The room smelled like mildew the entire week. I had to purchase the Catalonia room spray to help with the smell. The bed was very firm and uncomfortable. This was an issue for us. Luckily we were on the 2nd floor, because the patio door didn’t lock. Spa facial and massage was service was wonderful!! Well worth the extra cost.
6
David
18 ene 2026
·
Se alojó 3 noches
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
Hotel/Maroma beach is lovely - hotel clears seaweed if it occurs. Rooms (3319) are a good size but lack views and are in 3 block complexes. Only 1 large pool but so noisy, not peaceful. Hotel needs an alternative quiet area pool. All inclusive food / drinks were ok but difficult to book themed restaurants. This hotel is large so it is catering for the masses unless you upgrade to Privilege or Exclusive grades. Would not advise for disabled or elderly guests - long walks from rooms to facilities.
10
Alicia
28 may 2024
·
Se alojó 4 noches
The food was delicious and the staff was nice! The only thing that sucked was that our room never got cooler than 78 degrees!!! The AC wasn’t working properly! Maintenance came and “fixed” it… still no AC. Overall I would return it was a cheap nice place
The food was delicious and the staff was nice! The only thing that sucked was that our room never got cooler than 78 degrees!!! The AC wasn’t working properly! Maintenance came and “fixed” it… still no AC. Overall I would return it was a cheap nice place
8
Mariya
1 nov 2024
·
Se alojó 5 noches
This is my second stay at Catalonia Playa Maroma. The first stay was in a Privileged Superior room which gives you the option of having 2 large beds but is not fully updated, just refreshed (bathroom and floors are still old). This time we stayed in a Privileged Suite. On Expedia it says you can get King bed or 2 double, that is not true. Because it\'s a suite, it doesn\'t have room for two double bed. There is the bedroom section with a kind bed and the "living room" area with a pullout sofa. For our two kids, 4 and 6, the sofa was adequate. If you have 2 teens, that pullout sofa will be uncomfortable and you\'re better off selecting a Privileged Superior room. Being Privileged puts you in Buildings 5 or 6 closest to the pool/beach/specialty restaurants and access to Bloved restaurant. Pro: For the money, this resort has everything you need. Big buffet, good specialty restaurants especially Italian and Steakhouse. Bloved- this time the food was disappointing, however, last stay it was delicious. Hibachi is standard, the apps are really small and the dessert is odd, but the showmanship was great! THE STAFF AT THE RESORT IS ABSOLUTELY WONDERFUL. Everyone was helpful, kind, attentive. Beautiful beach with NO ROCKS and absolutely gorgeous well-maintained grounds. Cons: Even the renovated suite bathroom has mold. Coatis steal your food/drinks the second you put it down. Pool has loud music all day so couldn\'t nap in Building 6. No evator so if mobility issues ask for 1st floor.
This is my second stay at Catalonia Playa Maroma. The first stay was in a Privileged Superior room which gives you the option of having 2 large beds but is not fully updated, just refreshed (bathroom and floors are still old). This time we stayed in a Privileged Suite. On Expedia it says you can get King bed or 2 double, that is not true. Because it\'s a suite, it doesn\'t have room for two double bed. There is the bedroom section with a kind bed and the "living room" area with a pullout sofa. For our two kids, 4 and 6, the sofa was adequate. If you have 2 teens, that pullout sofa will be uncomfortable and you\'re better off selecting a Privileged Superior room. Being Privileged puts you in Buildings 5 or 6 closest to the pool/beach/specialty restaurants and access to Bloved restaurant. Pro: For the money, this resort has everything you need. Big buffet, good specialty restaurants especially Italian and Steakhouse. Bloved- this time the food was disappointing, however, last stay it was delicious. Hibachi is standard, the apps are really small and the dessert is odd, but the showmanship was great! THE STAFF AT THE RESORT IS ABSOLUTELY WONDERFUL. Everyone was helpful, kind, attentive. Beautiful beach with NO ROCKS and absolutely gorgeous well-maintained grounds. Cons: Even the renovated suite bathroom has mold. Coatis steal your food/drinks the second you put it down. Pool has loud music all day so couldn\'t nap in Building 6. No evator so if mobility issues ask for 1st floor.
10
SHAWN
21 nov 2025
·
Se alojó 7 noches
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
8
Andrew
30 ene 2025
·
Se alojó 7 noches
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
8
Ebelin
20 ago 2025
·
Se alojó 5 noches
The resort was beautiful, lots of trees everywhere and it made you feel like you were in in the rainforest. The room, even thought we paid for a romance privilege package, we did not receive all that was mentioned on the site. The room was dated and not the newer one that was mentioned we would get. I was hoping that since you were paying more for the room it would be closer and more convenient to the beach and pool area, it was not. Save your money and get the cheaper rooms, closer to the beach and pool area. The staff in the buffet area, was a hit or miss on them being friendly and/or courteous. The buffet food overall not the greatest but it was not bad either. The staff in the restaurants were superb and the food very yummy, would suggest to make reservations ahead of time and eat there whenever possible. There are 5 specialty restaurants to try. My favorite was the Japanese one. If you are wanting night life this is not the resort for you. The pool closes at 8. Which was very disappointing, since it it extremely hot during the day and it would have been nice to have it open once the suns sets. If you are traveling with small kids then yes this will be good for your family. Overall it was a pretty place with animals running all over the place, which I love. Would I go there again probably not.
The resort was beautiful, lots of trees everywhere and it made you feel like you were in in the rainforest. The room, even thought we paid for a romance privilege package, we did not receive all that was mentioned on the site. The room was dated and not the newer one that was mentioned we would get. I was hoping that since you were paying more for the room it would be closer and more convenient to the beach and pool area, it was not. Save your money and get the cheaper rooms, closer to the beach and pool area. The staff in the buffet area, was a hit or miss on them being friendly and/or courteous. The buffet food overall not the greatest but it was not bad either. The staff in the restaurants were superb and the food very yummy, would suggest to make reservations ahead of time and eat there whenever possible. There are 5 specialty restaurants to try. My favorite was the Japanese one. If you are wanting night life this is not the resort for you. The pool closes at 8. Which was very disappointing, since it it extremely hot during the day and it would have been nice to have it open once the suns sets. If you are traveling with small kids then yes this will be good for your family. Overall it was a pretty place with animals running all over the place, which I love. Would I go there again probably not.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es elogiado con frecuencia por su amabilidad y disposición a ayudar en todo el complejo. Sin embargo, la recepción y los servicios para huéspedes a veces pueden ser poco receptivos o confusos, y las reservas para cenar o la información sobre privilegios no siempre se comunican o se gestionan bien.
Reseñas de huéspedes relacionadas
10
Doug
22 oct 2024
·
Se alojó 8 noches
Great beach but terrible service at the front desk. Everything about this trip was horrible, I will never go back to Catalonia and probably won’t use Expedia again after spending 10s of thousands of dollars in the last 10 years 😡
Great beach but terrible service at the front desk. Everything about this trip was horrible, I will never go back to Catalonia and probably won’t use Expedia again after spending 10s of thousands of dollars in the last 10 years 😡
10
Erin
18 jun 2025
·
Se alojó 8 noches
service was amazing
service was amazing
8
Oliver Maradona
21 jul 2025
·
Se alojó 7 noches
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
10
Carla
17 dic 2024
·
Se alojó 5 noches
This is our favorite place, our home away from home! The service and attention to detail is amazing. We have made some amazing friends at this resort over time. We had some very special help this trip from Arantza Ramos in guest services. This trip we were a group of 12, and were completely satisfied as always.
This is our favorite place, our home away from home! The service and attention to detail is amazing. We have made some amazing friends at this resort over time. We had some very special help this trip from Arantza Ramos in guest services. This trip we were a group of 12, and were completely satisfied as always.
8
Jessica Marie
13 sept 2025
·
Se alojó 6 noches
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
8
Robert
21 mar 2025
·
Se alojó 6 noches
I encountered an issue where my bank account was being charged twice anytime I utilized my card at the resort. As it turns out the resort does a pre authorization and primary authorization on cards (not all cards), which in turn puts a hold on double the amount for a few days. This was a surprise to me and when I attempted to understand what the situation was the resort staff was not helpful at all. Other than that the stay was good and I will be back with lessons learned.
I encountered an issue where my bank account was being charged twice anytime I utilized my card at the resort. As it turns out the resort does a pre authorization and primary authorization on cards (not all cards), which in turn puts a hold on double the amount for a few days. This was a surprise to me and when I attempted to understand what the situation was the resort staff was not helpful at all. Other than that the stay was good and I will be back with lessons learned.
10
Alexander
7 jul 2025
·
Se alojó 6 noches
Great service by all staff.
Great service by all staff.
10
Aus
28 nov 2025
·
Se alojó 5 noches
Staff was the highlight of the stay for sure. Beach was awesome of course! Food was good but not the best; need to improve at desserts. Also need more beach parties or parties at the disco..
Staff was the highlight of the stay for sure. Beach was awesome of course! Food was good but not the best; need to improve at desserts. Also need more beach parties or parties at the disco..
10
Layla
5 may 2024
·
Se alojó 3 noches
The staff at this resort provided the best customer service that I’ve ever received in Mexico. Fernando and Elena at the lobby bar. Henry at the Beach Bar. Constania with the Ground Management. Carolina at reception. Angel greeting in the lobby. Jose helped with the bags and getting us safely into the car. Some name I have forgotten but every single person was awesome. The food at the dinner restaurants was good. The buffet was your average buffet food but it was not bad. There is always something to eat. The grounds were beautifully kept. The pool was good - not very big but also not crowded. The beach was beautiful!! Lots a trees and plenty of lounge chairs!
The staff at this resort provided the best customer service that I’ve ever received in Mexico. Fernando and Elena at the lobby bar. Henry at the Beach Bar. Constania with the Ground Management. Carolina at reception. Angel greeting in the lobby. Jose helped with the bags and getting us safely into the car. Some name I have forgotten but every single person was awesome. The food at the dinner restaurants was good. The buffet was your average buffet food but it was not bad. There is always something to eat. The grounds were beautifully kept. The pool was good - not very big but also not crowded. The beach was beautiful!! Lots a trees and plenty of lounge chairs!
2
Justin James Alfred
27 nov 2025
·
Se alojó 7 noches
The hotels grounds, and many of the service staff are quite nice. That’s where it ends. All of the infrastructure, from the buildings to AC and even plumbing, seems to be failing quite miserably. This place may have been nice 10+ years ago, but i would not recommend coming here now. Front desk staff are not very helpful, you really have to complain and create a bit of a scene to get even a simple thing like for instance the lock on our door fixed, or an option to move rooms when ours would not go below 30 degrees. Our experience wasn’t isolated as we heard story after story about people’s bad experiences.
The hotels grounds, and many of the service staff are quite nice. That’s where it ends. All of the infrastructure, from the buildings to AC and even plumbing, seems to be failing quite miserably. This place may have been nice 10+ years ago, but i would not recommend coming here now. Front desk staff are not very helpful, you really have to complain and create a bit of a scene to get even a simple thing like for instance the lock on our door fixed, or an option to move rooms when ours would not go below 30 degrees. Our experience wasn’t isolated as we heard story after story about people’s bad experiences.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Entorno tranquilo en la selva, junto a la playa de Maroma, con largos paseos escénicos y mucha sombra. El complejo se siente apartado del pueblo, y varias reseñas señalan que las transferencias no están incluidas y las distancias dentro del complejo pueden ser importantes.
Reseñas de huéspedes relacionadas
8
Jason
8 abr 2024
·
Se alojó 6 noches
The property is located on beautiful Maroma Beach. Power white sand with warm clear emerald green and blue water. Walking along the beach is beautiful and relaxing. The resort is largely in the jungle with a long path to the beach and pool area. Sit down restaurants are available if reservations are made in advance and the staff really are eager to please. The chefs would benefit from cooking lessons but are very eager to please and learn. The resort is remote and about 30 minutes from Playa Del Carmen making the resort a little remote and quiet.
The property is located on beautiful Maroma Beach. Power white sand with warm clear emerald green and blue water. Walking along the beach is beautiful and relaxing. The resort is largely in the jungle with a long path to the beach and pool area. Sit down restaurants are available if reservations are made in advance and the staff really are eager to please. The chefs would benefit from cooking lessons but are very eager to please and learn. The resort is remote and about 30 minutes from Playa Del Carmen making the resort a little remote and quiet.
8
Irena
2 mar 2025
·
Se alojó 11 noches
This was our 8th stay at Catalonia and we plan to go back next year. The pluses: perfect location, beautifully groomed and landscaped grounds, no golf or gambling, attracts visitors from around the globe, fantastic staff gorgeous beach (when there is not sargasum grass), generous rooms, varied food choices, excellent guest services. Minuses: A/C in rooms is uneven, food is in some restaurants could be upgraded. Deafening assultative and unnecessary loud music at the pool with the bass at an unacceptable volume damaging to the hearing of children and adults. Great juice bar at the pool and great espresso in several locations. Beautiful walking path through a jungle landscape between the beach and the reception area and bar/coffee bar. We plan to return next February.
This was our 8th stay at Catalonia and we plan to go back next year. The pluses: perfect location, beautifully groomed and landscaped grounds, no golf or gambling, attracts visitors from around the globe, fantastic staff gorgeous beach (when there is not sargasum grass), generous rooms, varied food choices, excellent guest services. Minuses: A/C in rooms is uneven, food is in some restaurants could be upgraded. Deafening assultative and unnecessary loud music at the pool with the bass at an unacceptable volume damaging to the hearing of children and adults. Great juice bar at the pool and great espresso in several locations. Beautiful walking path through a jungle landscape between the beach and the reception area and bar/coffee bar. We plan to return next February.
8
Oliver Maradona
21 jul 2025
·
Se alojó 7 noches
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
10
linda
17 jun 2025
·
Se alojó 6 noches
the beach was beautiful but the seagrass was horrible. It is not the properties fault and they were trying their best to clean it up. the hotel was very clean and the staff was great, always smiling. the downfall is all the walking! everything is far to walk and no golf carts or other transportation to help. If you are in great shape or younger would not be as much as an issue.
the beach was beautiful but the seagrass was horrible. It is not the properties fault and they were trying their best to clean it up. the hotel was very clean and the staff was great, always smiling. the downfall is all the walking! everything is far to walk and no golf carts or other transportation to help. If you are in great shape or younger would not be as much as an issue.
10
SHAWN
21 nov 2025
·
Se alojó 7 noches
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
10
erisa
5 mar 2025
·
Se alojó 8 noches
It’s my second time in Catalonia and I love everything that they try to preserve and offer. The walk from lobby to the beach is amazing and relaxing you feel like you are in a jungle and at the beach. The wild animals, the birds. I love the palm trees at the beach and there is much beach room and shade and chairs you don’t have to worry about not finding a place to sit. The food is really good. Limited options but everything is edible. I love their house wine and coffee place. I wish they had more sea food options like crab, shrimps and crawfish on the grill. It’s become one of my favorite places.
It’s my second time in Catalonia and I love everything that they try to preserve and offer. The walk from lobby to the beach is amazing and relaxing you feel like you are in a jungle and at the beach. The wild animals, the birds. I love the palm trees at the beach and there is much beach room and shade and chairs you don’t have to worry about not finding a place to sit. The food is really good. Limited options but everything is edible. I love their house wine and coffee place. I wish they had more sea food options like crab, shrimps and crawfish on the grill. It’s become one of my favorite places.
8
Matthew Ryan
8 feb 2025
·
Se alojó 9 noches
The beach was fantastic, long stretch of beach that you can walk hours. Quiet beach, plenty of chairs and space for activities or lounging.
The beach was fantastic, long stretch of beach that you can walk hours. Quiet beach, plenty of chairs and space for activities or lounging.
8
Andriy
18 may 2025
·
Se alojó 8 noches
Beware Expedia or the Hotel will not provide airport transfers. When buying from Expedia you will not have transfer included. You will have to pay $100 extra one-way. Expedia customer service is unreachable and the hotel can't do anything about it. When buying directly from hotel, they might provide transfers, at least others did. Hotel itself is ok, typical resort. Staff is friendly. Night entertainment is a bit mellow more oriented for 50+ crowd. There is kids daycare and shallow pool but no water slides. Beach would be great if they clean seaweed regularly.
Beware Expedia or the Hotel will not provide airport transfers. When buying from Expedia you will not have transfer included. You will have to pay $100 extra one-way. Expedia customer service is unreachable and the hotel can't do anything about it. When buying directly from hotel, they might provide transfers, at least others did. Hotel itself is ok, typical resort. Staff is friendly. Night entertainment is a bit mellow more oriented for 50+ crowd. There is kids daycare and shallow pool but no water slides. Beach would be great if they clean seaweed regularly.
8
Scott
8 mar 2024
·
Se alojó 5 noches
Nice grounds and paths
Nice grounds and paths
10
Jaime
12 jun 2025
·
Se alojó 13 noches
If you’re looking for a long spacious tropical beach with lots of palm trees and turquoise waters. Look no more and book here!
If you’re looking for a long spacious tropical beach with lots of palm trees and turquoise waters. Look no more and book here!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre la comida están divididas: a muchos les gustan los restaurantes especiales y la cafetería, mientras que el buffet a menudo se describe como repetitivo o mediocre con olores ocasionales. Las reservas pueden ser difíciles de conseguir, las opciones de almuerzo cerca de la piscina son limitadas, y la calidad/horario de las bebidas varían.
Reseñas de huéspedes relacionadas
6
Marian
20 ene 2025
·
Se alojó 9 noches
Beautiful beach & nice pool. Small lobby with limited seating. Lobby flooded when it rained. Only two bars on the whole resort. Every drink was made different - no consistency. Our room was extremely musty and dated but some rooms were updated. Courtyards were nice. No elevators. Same food served every day at buffet & by pool. Limited choices for lunch by pool & beach. A la cartes were nice. Entertainment was just a dancing & singing show in different costumes- no variety. Silent party was fun. Coatis were a nuisance. Staff were friendly & helpful. Whole resort felt dated and that corners were being cut.
Beautiful beach & nice pool. Small lobby with limited seating. Lobby flooded when it rained. Only two bars on the whole resort. Every drink was made different - no consistency. Our room was extremely musty and dated but some rooms were updated. Courtyards were nice. No elevators. Same food served every day at buffet & by pool. Limited choices for lunch by pool & beach. A la cartes were nice. Entertainment was just a dancing & singing show in different costumes- no variety. Silent party was fun. Coatis were a nuisance. Staff were friendly & helpful. Whole resort felt dated and that corners were being cut.
4
Giuliana
18 ene 2026
·
Se alojó 4 noches
Le camere sono belle e funzionali, la spiaggia è bella, il personale (tranne alla reception) è gentilissimo e sempre sorridente. Il ristorante a buffet è veramente deludente,si salva solo a colazione, il cibo proposto è sempre lo stesso e di bassa qualità! Quasi impossibile provare i ristoranti alla carta perché sempre pieni e con poca capienza.
Le camere sono belle e funzionali, la spiaggia è bella, il personale (tranne alla reception) è gentilissimo e sempre sorridente. Il ristorante a buffet è veramente deludente,si salva solo a colazione, il cibo proposto è sempre lo stesso e di bassa qualità! Quasi impossibile provare i ristoranti alla carta perché sempre pieni e con poca capienza.
8
Oliver Maradona
21 jul 2025
·
Se alojó 7 noches
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
The property is serene and quiet (not a party resort) which was great. Its also not a huge resort which is nice. The beach was not usable during our stay due to the Sargassum weed issue (do your research before booking anywhere in Mexico during the summer). We spent all our time in the pool which was great. The only down side to this resort was an issue with service which was not handled well. We booked dinner at one of the restaurants the first night and when we arrived they informed us that its only for their privilege members which we were not. They couldn't tell me why their system let me book it. They offered to seat us in 2 other restaurants but only if we were willing to purchase a $50USD bottle of wine. Aside from this incident which was not great the overall stay was pleasant and I would recommend the resort.
8
Jessica Marie
13 sept 2025
·
Se alojó 6 noches
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
Upon arrival, the lobby looked outdated with parts of the roof missing, and the buffet area had a foul odor. Thankfully, the other restaurants were excellent with great food. Our first night was difficult — the room next door had a woman with several children screaming nonstop. I called the front desk twice for help, but no one answered. I eventually went to the door myself, and while the noise briefly quieted, it soon returned. The mom appeared drunk and overwhelmed, and the children were out of control. Overall, most of the staff were friendly and helpful, but guest services were hesitant to provide smaller bills, which was frustrating since these were meant for tipping their own employees. Scheduling dinner reservations online was also a nightmare — the system doesn’t allow changes, and adjustments require a long walk to guest services. Another disappointment was the lack of communication about the privilege amenities. At check-in, nothing was mentioned, and I only learned days later about the privilege breakfast and dinner options, which I then missed out on. The free 30-minute massage, however, was excellent and a highlight of the stay. In summary, while the staff (outside guest services) were wonderful, the specialty restaurants were enjoyable, and the massage was amazing, the outdated facilities, noise issues, poor communication, and frustrating reservation system left a lot to be desired.
8
Tatiana
11 ago 2025
·
Se alojó 7 noches
The bar was opening at the 11:00 a.m.. and closed at 8:00 p.m.. sometimes earlier.
The bar was opening at the 11:00 a.m.. and closed at 8:00 p.m.. sometimes earlier.
8
Brittany
19 feb 2024
·
Se alojó 4 noches
Plenty of food options, nice rooms, friendly staff. Buffet was honestly the best of the food options - had dinner at 3 sit down restaurants (including Bloved) and the food was woefully under seasoned. You also cannot get alcohol before 11am (after 2am), which was unfortunate if you wanted a breakfast cocktail. Other than that, everything was great and would definitely come back again.
Plenty of food options, nice rooms, friendly staff. Buffet was honestly the best of the food options - had dinner at 3 sit down restaurants (including Bloved) and the food was woefully under seasoned. You also cannot get alcohol before 11am (after 2am), which was unfortunate if you wanted a breakfast cocktail. Other than that, everything was great and would definitely come back again.
10
SHAWN
21 nov 2025
·
Se alojó 7 noches
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
Great resort in jungle setting but along a very nice beach. Lots of beach loungers around pool and at beach. Never any line ups for buffet restaurant and reservations for other restaurants were easy to book. Food was good and lots of variety at Buffet. Stayed in Privileged category which is in the buildings closer to the pool and beach, and gives exclusive access to a certain area of the beach with lu gets and daybeds (free) and the beachfront Beloved restaurant, which is al la carte for all meals (it was fine but we only ate there once and preferred the Buffet restaurant). The check in desk and main buffet are a fairly long walk away from the pool and beach (about 400 metres with the 6 buildings with rooms along the path) so there can be a lot of walking. Dedicated coffee shop on site was great and had wide assortment of hot and cold drinks and many desserts. Our room was not one of the renovated rooms but it was clean and spacious. The AC unit was fairly loud but kept the room nice and cool at night. Lots of Coatis roaming around and saw one monkey. All staff were very pleasant and attentive. We would stay here again but would book a renovated room next time (they had none available to upgrade to when we stayed).
8
Andrew
30 ene 2025
·
Se alojó 7 noches
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
Having previously stayed at resorts at a slightly higher price point, we entered this trip keeping that in mind. This resort is so close to being a really great place. Check in was simple/great The room was great upon our arrival. We stayed in the privileged oceanview with the private plunge pool. Room 6320 to be exact. The private pool was nice to have, but could use some updates. It had missing tile and grout which subtracted from the experience. I have yet to find a pool in Mx that is heated, so I was expecting it to be cool. It was. But not terrible. The staff was close to great, but there was a wide gap in staff. Some were wonderful, others appeared confused and possibly new. The food was good. Only had two “great” meals. Both were at the steakhouse (The Grill). At other resorts (again at a little higher price point and we realize that) we’ve had much better food. Lunch options were sparse as the only ala carte restaurant available for lunch is Beloved. Reservation required and only available to “Privledged” level guests. The buffet was open for lunch as well as two food trucks, (honestly…meh) as well as a crepe place (also meh) and the pizza buffet (if you call it that with self serve and 5 pizza choices…the pizza felt undercooked each time we had it. We only returned for pizza another time because of the limited food options. We wanted to love this resort. And they honestly were very close. I’d have to think hard about returning at this price point
8
Joseph
4 abr 2025
·
Se alojó 9 noches
Liked it other than a few things. Only bar at night is the lobby. This was bad for us as we like the outside near the beach. Mexican restaurant no longer open at lunch doing crepes and other lunch stuff. Staff were awesome. Was our third time. Likely our last since Catalonia big bosses in spain don’t listen to feedback and their own staff are leaving
Liked it other than a few things. Only bar at night is the lobby. This was bad for us as we like the outside near the beach. Mexican restaurant no longer open at lunch doing crepes and other lunch stuff. Staff were awesome. Was our third time. Likely our last since Catalonia big bosses in spain don’t listen to feedback and their own staff are leaving
8
Tatsiana
9 may 2024
·
Se alojó 8 noches
Food in Buffett is all the same everyday. There is almost no see food option. For the 9 days of stay we had shrimps once. Fruits and sweets are great out there.
Food in Buffett is all the same everyday. There is almost no see food option. For the 9 days of stay we had shrimps once. Fruits and sweets are great out there.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
GONZALO
5 ago 2026
·
Se alojó 3 noches
el aire acondicionado no fria a como debe estar y nunca dieron solucion. nivel de bebidas que incluian bajo
el aire acondicionado no fria a como debe estar y nunca dieron solucion. nivel de bebidas que incluian bajo
10
Irene del Carmen
14 jun 2026
·
Se alojó 7 noches
Habitaciones limpios solo con un poco de olor a humedad, personal muy amable, alimentos ricos, ambiente familiar
Habitaciones limpios solo con un poco de olor a humedad, personal muy amable, alimentos ricos, ambiente familiar
10
Monica
1 jun 2026
·
Se alojó 3 noches
Las habitaciones y la atención es muy buena
Las habitaciones y la atención es muy buena
10
Jose
5 may 2026
·
Se alojó 3 noches
Todo excelente! El mejor hotel al que hemos ido en familia. Muy recomendado
Todo excelente! El mejor hotel al que hemos ido en familia. Muy recomendado
10
Gustavo Alfonso Villa
5 may 2026
·
Se alojó 3 noches
Todo muy bien.
Todo muy bien.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-16: NO DATA
- 2026-09-17: 362.50087489013674USD
- 2026-09-18: 360.5312212893677USD
- 2026-09-19: 360.5312212893677USD
- 2026-09-20: 361.52601175415043USD
- 2026-09-21: 360.5312212893677USD
- 2026-09-22: 362.29620826538087USD
- 2026-09-23: 360.3078530941773USD
- 2026-09-24: 362.5208022189331USD
- 2026-09-25: 365.5051385916138USD
- 2026-09-26: 361.52601175415043USD
- 2026-09-27: 361.52601175415043USD
- 2026-09-28: 363.51555766204837USD
- 2026-09-29: 364.5103481268311USD
- 2026-09-30: 372.4686718450928USD
- 2026-10-01: 380.42696054168704USD
- 2026-10-02: 382.41654147125246USD
- 2026-10-03: 385.4009128656006USD
- 2026-10-04: 379.43220509857184USD
- 2026-10-05: 383.10447208557133USD
- 2026-10-06: 380.42696054168704USD
- 2026-10-07: 384.40612240081794USD
- 2026-10-08: 382.41654147125246USD
- 2026-10-09: 382.41654147125246USD
- 2026-10-10: 378.4374146337891USD
- 2026-10-11: 380.42696054168704USD
- 2026-10-12: 384.53192023040776USD
- 2026-10-13: 385.55581370086674USD
- 2026-10-14: 381.4217510064698USD
- 2026-10-15: 573.2693948144532USD
- 2026-10-16: 567.4471826824952USD
- 2026-10-17: 611.2178930895997USD
- 2026-10-18: 607.2387312304688USD
- 2026-10-19: 612.2126485327149USD
- 2026-10-20: 634.0980387579347USD
- 2026-10-21: 665.0246226599122USD
- 2026-10-22: 677.8686791217042USD
- 2026-10-23: 683.8374219104005USD
- 2026-10-24: 688.8114092559815USD
- 2026-10-25: 680.8530855377198USD
- 2026-10-26: 688.8114092559815USD
- 2026-10-27: 684.8322473968507USD
- 2026-10-28: 686.436309810791USD
- 2026-10-29: 684.8322473968507USD
- 2026-10-30: 714.6758912969972USD
- 2026-10-31: 729.5977132470704USD
- 2026-11-01: 726.6133068310547USD
- 2026-11-02: 719.6498085992432USD
- 2026-11-03: 720.6446340856934USD
- 2026-11-04: 725.6185513879395USD
- 2026-11-05: 722.6342150152589USD
- 2026-11-06: 724.6237259014894USD
- 2026-11-07: 721.6393895288087USD
- 2026-11-08: 725.6185513879395USD
- 2026-11-09: 723.628970458374USD
- 2026-11-10: 765.4100999359132USD
- 2026-11-11: 766.4048553790284USD
- 2026-11-12: 764.4152744494629USD
- 2026-11-13: 772.3735981677247USD
- 2026-11-14: 731.5872941766359USD
- 2026-11-15: 718.655053156128USD
- 2026-11-16: 719.6498085992432USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad y botiquín de primeros auxilios.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Se ofrece alojamiento gratuito a un máximo de 2 menores de hasta 6 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento no acepta mascotas ni perros guía.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Guardería infantil/Niñera
Servicio de habitaciones
Mostrador turístico
Servicios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Cajero automático
Consigna de equipajes
Zona para fumadores
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Club infantil
Habitación familiar
Snack Bar/Deli
Actividades
Piscina
Pistas de tenis
Playa privada
Jardín
Playa (cercana)
Buceo
Pesca
Zona de juegos
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito