Kent State University Hotel and Conference Center

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An hour after checking in, and during Kent State University graduation weekend, the hotel suffered a power outage. I understand this is a regular occurrence that usually resolves in a few hours. However, when I checked out the next day, power was still out. Third floor hallway was dark, had to use my phone light to find my room (power in my room worked). Strangely, the microwave in my room started buzzing with the glass table circling inside, only way to get it to stop was to unplug it. Elevators didn't work, had to use the stairs. The staff was phenomenal managing a very difficult situation.

Mattress too soft ! Very uncomfortable. Good location for families of KSU students. Need to upgrade bedding.

Very nice hotel room. Parking was convenient.