Childwall Abbey, Liverpool by Marston's Inns

Lovely staff, easy parking, fascinating building. Could do with a tidy up and lick of paint. Not a bad breakfast (Weatherspoons style). Also not sure why the security lights were on all night outside my window. If these are required, appropriate blackout curtains should be installed. Very poor check in procedure. Very complicated online checkin. Need to submit passport, payment and two factor security. This is after you’ve prepaid. Shows a lack of trust and understanding of their guests.

Comfortable room, helpful staff, nice breakfast.

On arrival staff member (or manager) appeared complacent and somewhat uninterested. Did not show us to the room, although easy to find (not accessible for anyone with a disability - two flights of stairs - not lift). Room was spacious for two. Given it was an old-ish annexe part of the main building the windows were draughty even with what seemed like outdated secondary glazing that barely closed (room 4). However, if you come by vehicle vans use the front car park opposite the pub/hotel (2 car parks available-front & rear), then this room allows you to keep a keen eye. Also a CCS & ChadEmo charger (Osprey) in car park. Back to the room and en-suite was clean but oh my days, the noise when running the sink tap (which was loose and required tightening) and flushing the toilet! It was akin to the sound of a macerated or pump. Very loud and not something you could use early morning for fear of waking other guests up (or your partner). Small built-in wardrobe enough for several hanging garments. TV and hair dryer supplied and basic tea/coffee supplies with kettle (unused). Bed appeared to be Queen size, which was surprisingly comfortable and spacious with adequate duvet cotton cover. Carpet was stained in patches but not immediately obvious so not heavily soiled, just old. Access and egress of the building was via a dedicated ‘fire escape door’ unless during opening hours and then you could do so via the main entrance.

Property needs some tlc

Heat Pump out sound is very noisy and runs 24/7, disnt get a wink of sleep!!!