Eastern Cloud Hotel

Check-in and Check-out Times Check-in: After 14:00 Check-out: Before 12:00 Child Policies Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed. Breakfast Style Buffet Children under 120cm in height, Fee: Free Children between 120cm~140cm in height, Fee: RMB 20 per person Children over 140cm in height, Fee: RMB 58 per person Adult, Fee: RMB 58.00 per person Guests Accepted Guests from all countries/regions are welcome at this property Pets Pets are not allowed Age Requirements The main guest checking in must be at least 18 years old Important Notice According to the relevant provisions of the "Zhejiang Provincial Domestic Waste Management Regulations", starting from May 1, 2021, the city's accommodation service units (hotels, guesthouses, etc.) will no longer proactively provide guests with disposable consumer products, including toothbrushes, toothpaste, combs, and soap , bath liquid, etc. If you need it, please contact the hotel to obtain it. Children must provide their ID card, household registration, or birth certificate at check-in. According to a notice from the Hangzhou Municipal Traffic Management Department, the West Lake Scenic Area will implement odd-even license plate restrictions for passenger cars from 8:00 AM to 5:00 PM on weekends and statutory holidays from September to November 2025. In addition to complying with the West Lake Scenic Area's odd-even restrictions, limited access will be implemented to the Lingyin District and Nanshan Road (from Yanggong Dike to Yuhuangshan). You must apply for a "West Lake Pass" one day in advance through channels such as "Police Uncle," Zhejiang Liban, or Alipay. This code allows you to enter the restricted areas. Please contact the hotel with any questions.