Name: AC Hotel by Marriott St Louis Central West End
Address: 215 York Avenue, Central West End, St. Louis, Missouri, USA, St. Louis, Missouri, US
Price range: 182 $–631 $ per night
Rating: 9

Was Gäste sagen

Im AC Hotel by Marriott St Louis Central West End loben Reisende durchweg das freundliche und professionelle Personal sowie die zentrale Lage im Central West End in Gehweite zum Forest Park. Viele gaben außerdem an, dass die modernen, sauberen Innenräume neu und gut gepflegt wirken.

Die Zimmer sind zeitgemäß und komfortabel, obwohl einige Gäste Designfehler wie gedämpfte Badezimmerbeleuchtung, schlecht sitzende Bettlaken oder Duschkabinen und Vorhänge, die das Licht nicht vollständig ausblenden, erwähnten. Die Rückmeldungen zum Frühstück und den gastronomischen Angeboten vor Ort sind gemischt und reichen von angenehmen Mahlzeiten und einer lebhaften Bar bis hin zu begrenzten oder überteuerten Optionen sowie gelegentlichen Versäumnissen oder fehlender Verfügbarkeit, insbesondere sonntags. Das Parken und der Valet-Service können verwirrend, begrenzt oder kostspielig sein, und die Qualität des Housekeepings variiert. Erwarten Sie also einen stilvollen Aufenthalt in einer großartigen Gegend mit hervorragendem Service, aber auch einigen betrieblichen Problemen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die moderne Lobby und Bar werden gut bewertet, und das Fitnesscenter erhält Lob. Parken und Valet-Service werden häufig als teuer, verwirrend oder begrenzt genannt, wobei einige einen Parkplatz gegenüber bevorzugen.

Reinigung

Viele Bewertungen beschreiben das Hotel und die Zimmer als sehr sauber, sogar makellos. Mehrere Gäste berichten jedoch über ein uneinheitliches Housekeeping sowie gelegentliche fehlende Reinigung oder schmutzige Einrichtungen und Böden.

Zimmer

Die Zimmer sind modern, komfortabel und oft geräumig. Wiederkehrende Mängel sind gedämpfte Badezimmerbeleuchtung, Probleme mit Duschkabinen, Bettlaken, die sich nicht halten, sowie Vorhänge oder Rauchmelder, die Licht durchlassen.

Dienstleistung

Der Service ist herausragend, mit zahlreichen Erwähnungen des freundlichen, hilfsbereiten und professionellen Personals an der Rezeption, beim Valet-Service und in der Bar. Einige Gäste hatten langsame, unhöfliche oder wenig hilfsbereite Interaktionen sowie gelegentliche Probleme mit Rechnungen oder Überbuchungen.

Ähnliche Gästebewertungen

10

Cathy

1. Sept. 2025

·

Aufenthalt am 4 Nächte

I thoughly enjoyed my stay here. The staff were so attentive, warm and friendly. Front desk agent Dorrion (I hope I spelled this correctly) was outstanding. He was so accommodating and helpful. AC Hotel and very lucky to have him on staff. I’d definitely return here due to him. Bartender Miranda is another of the hotel’s gems. She makes great drinks and is lovely to chat to. There was also a very helpful maintence gentleman. I did not get his name. He readily recognised I was having some difficulty trying to get in my room and offered assistance. Not only did he assist with the key access but also said something to me, I don’t recall exactly what, but it made me feel good about mself and not like an idiot not being able to get in when I first tried. The room had everything I needed . In particular I loved the darkness achieved by using the blackout drapes, and the ease of accessing needed items in the room.

Übersetzen

6

donal

23. Juli 2024

·

Aufenthalt am 1 Nacht

I stayed at this property twice over the course of two weeks. Both times, I was surprised by the customer service ethos of the check-in staff. The first time, I was treated rudely by the woman checking me in, and the second time I was behind an Asian gentleman whose native language was not English. I was dismayed by how annoyed the check-in clerk was with his English ability - although I'm sure his English was better than her Chinese - and how little effort she made to ensure that he understood her directions on where the elevators were, what check-out time was, etc. Even I had trouble understanding her because she talked so fast. When I got to my hotel room, I noticed that there was a used washcloth on the floor of the shower left from the previous guest. The shower door is one of those glass doors that rolls along a track, and the stops on either end of the track were set in so far that the door neither opened nor closed properly. The plastic baffle between the fixed and the movable shower doors also made a screeching sound when I opened or closed the door. Neighboring guests probably thought I was torturing a weasle every time I used the shower. In all, the facility was otherwise nice, the hotel is situated close to bars, restaurants, and the hotel district. If it weren't for the staff, I would have given the property a full five-star rating. If I return to St. Louis, I will not be staying in this hotel.

Übersetzen

6

Krista

21. Aug. 2025

·

Aufenthalt am 1 Nacht

Bar tender ignored me and served 3-5 of groups that came in after me!

Übersetzen

10

John

17. Juli 2023

·

Aufenthalt am 4 Nächte

Staff was extremely kind and helpful. They appeared to be well trained and were very personable. Many good restaurants and attractions close by. The staff was exceptional! A great

Übersetzen

2

Danielle

28. Feb. 2023

·

Aufenthalt am 2 Nächte

Booked through hotels.com days in advance, the hotel overbooked themselves. I didn’t find this out until I got off the plane and was on my way to check in. I got an email from the hotel, itself, to check in online and to my surprise when I clicked on it my reservation had been canceled. I called the hotel and they wouldn’t even look up my name to verify anything. They didn’t call me or email me to make me aware of this so I had to scramble to find somewhere to stay last minute. They said they didn’t have any contact info for me but if thats the case, how did I get an mail from AC about my reservation or send me this survey? Why is there no communication between AC and their contracted 3rd party booking?? Once I called hotels.com, they had no knowledge of the reservation being cancelled and thus, would not refund or relocate me until they had spoken to the supervisor which was the next day! I had a complete mental breakdown due to this issue, I had no where to go late at night after trying to get this worked out over two hours on the phone. It was not my fault the AC hotel was overbooked, they weren’t even apologetic, didn’t recommend any sister locations for me, nothing. It is also not my fault that there is a lack of communication between AC and hotels.com, had I been told hours earlier that my reservation was cancelled, I wouldn’t even be writing this. Thank you for causing stress at very beginning of my trip. I stay in hotels 100 days/year and have never experienced this.

Übersetzen

2

Sandy

3. Nov. 2024

·

Aufenthalt am 2 Nächte

The service was horrendous. Would never stay here again.

Übersetzen

10

Diego

30. Okt. 2025

·

Aufenthalt am 2 Nächte

Staff was extremely friendly and professional, everyone I met was super helpful and more than willing to provide support and assistance where needed. Valet parking made everything so much easier as well. If ever back in St. Louis, will definitely be looking to stay here again.

Übersetzen

6

Jane

13. Apr. 2025

·

Aufenthalt am 3 Nächte

We arrived early to the hotel, was told to have a seat in the lobby and wait. Wait for about 45 mins, then was told no rooms were being cleaned atm, so we stored our luggage and left to explore the city. Not sure why we had to wait if no rooms were being cleaned. Not a good start, bad first impression, the check in person wasn’t friendly, no hello, first thing she said to me was can I see your ID, everything after that was ok, not memorable. I will say the staff were welcoming (other than our check in person), we we came back for the day we were told “welcome back”. The room was not cleaned on our first full day but probably bc we didn’t leave the room until late. The other days were cleaned.

Übersetzen

10

Kathleen

7. Nov. 2023

·

Aufenthalt am 5 Nächte

There was nothing wrong with the property at all. What was great was the outstanding service and friendliness we got from every single employee. I would definitely stay there again if I'm in the area.

Übersetzen

10

Shannon

14. Sept. 2025

·

Aufenthalt am 1 Nacht

Not only was this property very clean and beautiful, but what made it 5 star were the staff. Every single one of them went above and beyond, from the valet, the front desk staff and manager Kieth, to the maintenance engineer, even the bar tender. They couldn’t have been any nicer. For this, I will be coming back. We had a situation with a car we just picked up in St Louis that was an electric hybrid. To find charging is not easy in the downtown area. They all helped out and found a solution to our problem. It was a little stressful since this was a high-end Fast car so they kept an eye on it the entire time. We will never forget their kindness and their professionalism. The property is also very beautiful and many restaurants within walking distance. It’s also located in a beautiful part of town.

Übersetzen

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Ausgezeichnete, zentrale Lage im Central West End in Gehweite zum Forest Park, zu Krankenhäusern sowie zu zahlreichen Restaurants und Geschäften. Einige bemerken den eingangsähnlichen Zugang, aber die meisten finden ihn bequem und sicher.

Gastronomie

Frühstück und Verpflegung sind uneinheitlich: Einige genossen das Frühstück oder Essen an der Bar, während andere die Auswahl als begrenzt, überteuert oder an bestimmten Tagen nicht verfügbar empfanden. Mehrere Erwähnungen der Verwirrung bezüglich der Leistungen beim Frühstück.

Monat	Durchschnittspreis
Januar	154 $
Februar	186 $
März	222 $
April	223 $
Mai	208 $
Juni	226 $
Juli	186 $
August	197 $
September	188 $
Oktober	201 $
November	194 $
Dezember	151 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $262	15 $631	16 $357	17 $208	18 $306	19 $237
20 $188	21 $256	22 $294	23	24 $401	25 $297	26 $299
27 $188	28 $217	29 $284	30 $297

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $237	2 $217	3 $257
4 $182	5 $193	6 $208	7 $237	8 $232	9 $277	10 $277
11 $184	12 $194	13 $219	14 $237	15 $232	16 $287	17 $287
18 $193	19 $204	20 $235	21 $262	22 $307	23 $496	24 $401
25 $188	26 $197	27 $215	28 $247	29 $235	30 $267	31 $367

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 King-Bett (Hearing Accessible)

Zimmer, 2 Queen-Betten (Mobility/Hearing Accessible, Tub)

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett (View)

Zimmer, 2 Queen-Betten (Hearing Accessible)

Zimmer, 1 King-Bett (Mobility/Hearing Access, Roll-In Shwr)

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett (Mobility Accessible, Transfer Shower)

Zimmer, 2 Queen-Betten (View)

Gästebewertungen

Super

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Kaution

Gut zu wissen

Optionale Extras

Haben Sie eine Frage?

Preise für kommende Reisedaten