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Zermatt Budget Rooms at Alpen Resort, Spa & Dining

261 $US

/nuit

Moyenne pour novembre

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Prix pour Zermatt Budget Rooms at Alpen Resort, Spa & Dining

Sélectionnez les dates pour voir les prix et les disponibilités

261 $US

/nuit

Moyenne pour novembre

Prix moyens mensuels

À Zermatt Budget Rooms at Alpen Resort, Spa & Dining, les prix par nuit s'élèvent en moyenne à 260 $US pendant le mois le moins cher (octobre) et à 536 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.

Prix moyen par nuit à Zermatt Budget Rooms at Alpen Resort, Spa & Dining selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	366 $US
février	458 $US
mars	420 $US
avril	300 $US
mai	446 $US
juin	370 $US
juillet	510 $US
août	536 $US
septembre	287 $US
octobre	260 $US
novembre	261 $US
décembre	440 $US

Le plus cher : août (env. 536 $US)

Le moins cher : octobre (env. 260 $US)

À propos de cet établissement

Vivez le luxe avec une piscine intérieure, des services de spa et des courts de tennis à quelques pas du Zermatt-Matterhorn Ski Paradise.

Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier

Emplacement

Spissstrasse 52, Zermatt, Suisse

Plus d'informations sur l'emplacement

Options de chambre

4

Grande Chambre Triple (No View)

Détails de la chambre

1 Grand Lit Double

et

1 Lit Simple

Couchages 3

323 ft²

Chauffage

Coffre-fort

Salle de bain privée

7

Grande Chambre (Sans Vue) avec Kitchenette

Détails de la chambre

2 Grands Lits Doubles

Couchages 4

538 ft²

Chauffage

Kitchenette

Coffre-fort

4

Chambre sans Vue

Détails de la chambre

2 Lits Simples

Couchages 2

194 ft²

Chauffage

Coffre-fort

Salle de bain privée

Avis des voyageurs sur Zermatt Budget Rooms at Alpen Resort, Spa & Dining

9.3

Superbe

Basé sur 650 avis vérifiés

Qui séjourne ici ?

Couples

26%

Familles

52%

Groupes

20%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

Au Zermatt Budget Rooms, les voyageurs apprécient régulièrement les chambres du sous-sol très spacieuses, les excellentes installations de spa et de piscine, ainsi que les petits-déjeuners copieux. Beaucoup soulignent le service amical, les surclassements occasionnels offerts et l'accès facile à la ville et à la gare.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

Au Zermatt Budget Rooms, les voyageurs apprécient régulièrement les chambres du sous-sol très spacieuses, les excellentes installations de spa et de piscine, ainsi que les petits-déjeuners copieux. Beaucoup soulignent le service amical, les surclassements occasionnels offerts et l'accès facile à la ville et à la gare.

Plusieurs clients notent que de nombreuses chambres économiques sont situées aux niveaux inférieurs avec une vue limitée, voire inexistante, et que certains couloirs d'accès semblent utilitaires ou encombrés. Quelques-uns mentionnent du bruit près des aires de jeux ou des locaux à skis, ainsi que des problèmes isolés comme des ventilateurs de salle de bain bruyants ou un accueil distant. Dans l'ensemble, attendez-vous à un excellent rapport qualité-prix avec des installations de type station thermale et de grandes chambres.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients soulignent un grand complexe de spa et de piscine bien entretenu avec plusieurs saunas et bains à remous, ainsi que des avantages pour les familles comme une salle de jeux ; certains mentionnent également une salle de sport. Les installations sont constamment louées pour leur qualité et leur entretien.

Avis de voyageur à ce sujet

10

Tanino

7 mai 2025

·

A séjourné 1 nuit

部屋が2階建てで、広くて綺麗でした。プールや卓球、ビリヤードなどの施設も充実して、非常に満足でした。

部屋が2階建てで、広くて綺麗でした。プールや卓球、ビリヤードなどの施設も充実して、非常に満足でした。

10

saratbabu

15 sept. 2025

·

A séjourné 2 nuits

One of the best hotels I ever stayed…Best pool

One of the best hotels I ever stayed…Best pool

10

Kyle

4 mai 2025

·

A séjourné 2 nuits

Great stay, the Turkish pools and sauna ammentities were awesome. The room we had was massive and staff were super friendly

Great stay, the Turkish pools and sauna ammentities were awesome. The room we had was massive and staff were super friendly

8

Pierre-Luc Letourneau

16 mai 2025

·

A séjourné 8 nuits

Great hotel, we would go back again. Breakfast was great, music at night was awesome, good size rooms, playroom was fun for the kids, pool was nice. Very nice stay, for a great price. 10 min walk to lift, or 3 min walk to free bus.

Great hotel, we would go back again. Breakfast was great, music at night was awesome, good size rooms, playroom was fun for the kids, pool was nice. Very nice stay, for a great price. 10 min walk to lift, or 3 min walk to free bus.

10

Justin

1 juil. 2024

·

A séjourné 2 nuits

We thought this was the perfect hotel in Zermatt. Walkable to train station, shopping, grocery stores, restaurants. We enjoyed the pool and hot tub, sauna, and breakfast was fantastic. We wish we had been able to stay many days longer.

We thought this was the perfect hotel in Zermatt. Walkable to train station, shopping, grocery stores, restaurants. We enjoyed the pool and hot tub, sauna, and breakfast was fantastic. We wish we had been able to stay many days longer.

10

Leo

1 déc. 2023

·

A séjourné 3 nuits

The staff are very friendly and give me a pleasant surprise of free upgrade to Alpen Resort and Spa. There are lots of facilities including gym, swimming pool and whirlpool. They are clean and well maintained.

The staff are very friendly and give me a pleasant surprise of free upgrade to Alpen Resort and Spa. There are lots of facilities including gym, swimming pool and whirlpool. They are clean and well maintained.

10

Paul

11 juil. 2023

·

A séjourné 2 nuits

The budget rooms wildly exceeded our expectations - the rooms were huge! The pool was great, there's a game room right outside the door, breakfast was fantastic and the price was really good for Zermatt. We will definitely stay here again when we return to Zermatt!

The budget rooms wildly exceeded our expectations - the rooms were huge! The pool was great, there's a game room right outside the door, breakfast was fantastic and the price was really good for Zermatt. We will definitely stay here again when we return to Zermatt!

10

Chung-Tao

3 avr. 2023

·

A séjourné 2 nuits

Fantastic hotel! I would even call it a resort! Clean. Quiet. Beds were comfortable and rooms are very spacious! We were very happy with our stay. I do wish they had explained how awesome their amenities are upon check in. We didn’t realize they had a whole spa experience for their guests. Hot saunas, dry saunas, 3 hot pools in addition to the regular pools. You name it. They have it. They also have fantastic breakfasts for their guests included with the stay. We would definitely come back in the future. Highly recommend this place!

Fantastic hotel! I would even call it a resort! Clean. Quiet. Beds were comfortable and rooms are very spacious! We were very happy with our stay. I do wish they had explained how awesome their amenities are upon check in. We didn’t realize they had a whole spa experience for their guests. Hot saunas, dry saunas, 3 hot pools in addition to the regular pools. You name it. They have it. They also have fantastic breakfasts for their guests included with the stay. We would definitely come back in the future. Highly recommend this place!

10

Mike

29 janv. 2024

·

A séjourné 2 nuits

The room was really large with a massive bathroom which had both a huge walk-in shower and bath. The breakfast buffet was lovely and varied, and very tasty way to start our day. Good location only 5-10 minute walk from the Zermat train station / centre of town. Staff at check-in were nice and the free processco/orange juice was a nice touch. The spa was brilliant, with various baths and rooms, perfect to help heal my pulled back muscle after some sledging that day.

The room was really large with a massive bathroom which had both a huge walk-in shower and bath. The breakfast buffet was lovely and varied, and very tasty way to start our day. Good location only 5-10 minute walk from the Zermat train station / centre of town. Staff at check-in were nice and the free processco/orange juice was a nice touch. The spa was brilliant, with various baths and rooms, perfect to help heal my pulled back muscle after some sledging that day.

8

Ana

24 févr. 2026

·

A séjourné 2 nuits

The hotel is lovely. The room was clean and enormous. The spa and pool area were fantastic. The breakfast was very good. Appreciated the shuttle from the train station during the snow storm. The only downside is the area where the rooms are located. They really feel like a basement, including having to walk by an open storage of old dusty furniture to get to the room. That placed grossed me out every time. I don’t understand the decision to keep that in the middle of such a nice hotel.

The hotel is lovely. The room was clean and enormous. The spa and pool area were fantastic. The breakfast was very good. Appreciated the shuttle from the train station during the snow storm. The only downside is the area where the rooms are located. They really feel like a basement, including having to walk by an open storage of old dusty furniture to get to the room. That placed grossed me out every time. I don’t understand the decision to keep that in the middle of such a nice hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires décrivent systématiquement les chambres comme très propres et avec un service de ménage soigné. Quelques-uns signalent des couloirs d'accès encombrés et un problème isolé de drainage dans une salle de bain.

Avis de voyageur à ce sujet

10

Sohini

4 janv. 2024

·

A séjourné 6 nuits

Exeptional Staff, clean spacious rooms and great breakfast

Exeptional Staff, clean spacious rooms and great breakfast

10

Louis

27 juil. 2024

·

A séjourné 2 nuits

clean and tidy, staff is nice and polite

clean and tidy, staff is nice and polite

8

Daniel

13 mars 2022

·

A séjourné 2 nuits

Geräumiges Zimmer, sauber, schön gemacht. Tiptop

Geräumiges Zimmer, sauber, schön gemacht. Tiptop

10

Yusuke

14 mai 2024

·

A séjourné 1 nuit

a family room located between ground floor and basement was very spacious which should fit for a group of 4-6 for relatively a long stay like a week. Unfortunately this time we only stayed a night but would have been great with a few more nights. The hotel has been renovated recently and facility wise everything is neat and clean.

a family room located between ground floor and basement was very spacious which should fit for a group of 4-6 for relatively a long stay like a week. Unfortunately this time we only stayed a night but would have been great with a few more nights. The hotel has been renovated recently and facility wise everything is neat and clean.

10

Kevin

28 août 2025

·

A séjourné 2 nuits

Clean room | Friendly Staff | Fantastic Breakfast

Clean room | Friendly Staff | Fantastic Breakfast

10

Cyprian

7 août 2025

·

A séjourné 2 nuits

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

10

Nanna

23 nov. 2025

·

A séjourné 1 nuit

Fantastisk ophold, der var sket noget fejl med vores værelse, en misforståelse så vi skulle vente i et par timer, for at få vores værelse. Så de gav os en super værelses upgradering med udsigt til Matterhorn, virkelig fornem måde at rette op på en fejl🤗 Virkelig sødt personale, og rigtig pænt hotel, med meget flotte og virkelig rene værelser.

Fantastisk ophold, der var sket noget fejl med vores værelse, en misforståelse så vi skulle vente i et par timer, for at få vores værelse. Så de gav os en super værelses upgradering med udsigt til Matterhorn, virkelig fornem måde at rette op på en fejl🤗 Virkelig sødt personale, og rigtig pænt hotel, med meget flotte og virkelig rene værelser.

4

Janghoon

4 févr. 2026

·

A séjourné 1 nuit

이 숙소는 객실과 객실 통로에 대해 보다 중요한 정보가 안내되어 있지 않습니다. 방음이 거의 안되는 방이라고 생각해야 합니다. 또한 스키 보관소가 객실 바로 옆쪽에 위치하고 있기 때문에 많은 스키어들의 이동 및 물품 보관에 의해 발생되는 소음이 계속되었습니다. 그래서 숙소에서 휴식하기 어려워 밖으로 나가있는 시간이 많았습니다. 그리고 아래층에 놀이공간이 있었는데, 객실층과 아래층 놀이공간이 막혀있지 않고 뚫려있어서 모든 소음들이 그대로 방으로 전달되었습니다. 밤 9시 경 늦은 시간 까지도요. 밤 11시, 새벽 1시에도 쿵쿵거리는 발걸음 소리, 직원들이 물품을 옮기거나 치우는 소음이 계속 크게 들렸습니다. 물론 이른 아침에도 이 소음들로 인해서 시끄럽 기는 마찬가지였고요. 그리고 객실까지 이동하는 통로는 전혀 호텔이라고 느껴지지 않았으며, 벽쪽이나 구석에 잡동사니를 쌓아두거나, 객실 정돈을 위한 물품 카트가 방치되어 있는 등 매우 너저분했습니다. 소음과 객실 외의 이러한 불편함이 사전에 안내되어 있었다면 절대 이 숙소를 선택하지 않았을거에요. 왜 이 숙소의 평점이 이렇게 높은지 이해가 되지 않았어요. 물론 스파시설, 조식, 숙소 내부 인테리어, 청소상태는 좋았습니다. 하지만 숙소 내부에서 소음없이 편하게 휴식하는 것이 숙소 선택 기준의 1순위인 저에게는 이 숙소가 여지껏 스위스에서 묵었던 숙소중에 가장 안좋은 숙소라고 느껴졌습니다. 숙소측에서는 이 숙소를 선택하려는 투숙객들을 위해서 사전에 보다 정확한 정보를 제공해야만 한다고 생각합니다.

이 숙소는 객실과 객실 통로에 대해 보다 중요한 정보가 안내되어 있지 않습니다. 방음이 거의 안되는 방이라고 생각해야 합니다. 또한 스키 보관소가 객실 바로 옆쪽에 위치하고 있기 때문에 많은 스키어들의 이동 및 물품 보관에 의해 발생되는 소음이 계속되었습니다. 그래서 숙소에서 휴식하기 어려워 밖으로 나가있는 시간이 많았습니다. 그리고 아래층에 놀이공간이 있었는데, 객실층과 아래층 놀이공간이 막혀있지 않고 뚫려있어서 모든 소음들이 그대로 방으로 전달되었습니다. 밤 9시 경 늦은 시간 까지도요. 밤 11시, 새벽 1시에도 쿵쿵거리는 발걸음 소리, 직원들이 물품을 옮기거나 치우는 소음이 계속 크게 들렸습니다. 물론 이른 아침에도 이 소음들로 인해서 시끄럽 기는 마찬가지였고요. 그리고 객실까지 이동하는 통로는 전혀 호텔이라고 느껴지지 않았으며, 벽쪽이나 구석에 잡동사니를 쌓아두거나, 객실 정돈을 위한 물품 카트가 방치되어 있는 등 매우 너저분했습니다. 소음과 객실 외의 이러한 불편함이 사전에 안내되어 있었다면 절대 이 숙소를 선택하지 않았을거에요. 왜 이 숙소의 평점이 이렇게 높은지 이해가 되지 않았어요. 물론 스파시설, 조식, 숙소 내부 인테리어, 청소상태는 좋았습니다. 하지만 숙소 내부에서 소음없이 편하게 휴식하는 것이 숙소 선택 기준의 1순위인 저에게는 이 숙소가 여지껏 스위스에서 묵었던 숙소중에 가장 안좋은 숙소라고 느껴졌습니다. 숙소측에서는 이 숙소를 선택하려는 투숙객들을 위해서 사전에 보다 정확한 정보를 제공해야만 한다고 생각합니다.

8

Ana

24 févr. 2026

·

A séjourné 2 nuits

The hotel is lovely. The room was clean and enormous. The spa and pool area were fantastic. The breakfast was very good. Appreciated the shuttle from the train station during the snow storm. The only downside is the area where the rooms are located. They really feel like a basement, including having to walk by an open storage of old dusty furniture to get to the room. That placed grossed me out every time. I don’t understand the decision to keep that in the middle of such a nice hotel.

The hotel is lovely. The room was clean and enormous. The spa and pool area were fantastic. The breakfast was very good. Appreciated the shuttle from the train station during the snow storm. The only downside is the area where the rooms are located. They really feel like a basement, including having to walk by an open storage of old dusty furniture to get to the room. That placed grossed me out every time. I don’t understand the decision to keep that in the middle of such a nice hotel.

10

Fatima

10 sept. 2025

·

A séjourné 1 nuit

Hotel was very clean. Staff are friendly And very easy to approach. Breakfast was delicious.

Hotel was very clean. Staff are friendly And very easy to approach. Breakfast was delicious.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont remarquablement spacieuses, avec plusieurs configurations en duplex, et de très grandes salles de bain souvent situées à un niveau inférieur ; de nombreuses chambres économiques sont situées en sous-sol avec une vue limitée, voire inexistante. Certains clients ont signalé du bruit près des aires de jeux ou des locaux à skis et des ventilateurs de salle de bain bruyants.

Avis de voyageur à ce sujet

10

Jinyoung

16 mai 2023

·

A séjourné 2 nuits

We checked into a renovated room in Zermatt Budget Rooms, which is the basement level of Alpine Resorts and Spa. The triple room is very spacious with the beds on one side of the room, sitting area on the other, and the bathroom on a lower level accessible by stairs. The staff were friendly and helpful, and the included breakfast was plentiful. The spa was fabulous—I particularly enjoyed the onsen. The only constructive criticism I have is that the fans in the bathroom were very loud and there was no was to turn them off. Eventually we got used to the noise, but it is quite noticeable. All in all, I highly recommend Zermatt Budget Rooms and I would absolutely stay here again if I were ever back in Zermatt.

We checked into a renovated room in Zermatt Budget Rooms, which is the basement level of Alpine Resorts and Spa. The triple room is very spacious with the beds on one side of the room, sitting area on the other, and the bathroom on a lower level accessible by stairs. The staff were friendly and helpful, and the included breakfast was plentiful. The spa was fabulous—I particularly enjoyed the onsen. The only constructive criticism I have is that the fans in the bathroom were very loud and there was no was to turn them off. Eventually we got used to the noise, but it is quite noticeable. All in all, I highly recommend Zermatt Budget Rooms and I would absolutely stay here again if I were ever back in Zermatt.

10

Kyle

4 mai 2025

·

A séjourné 2 nuits

Great stay, the Turkish pools and sauna ammentities were awesome. The room we had was massive and staff were super friendly

Great stay, the Turkish pools and sauna ammentities were awesome. The room we had was massive and staff were super friendly

10

Ka Wai

16 avr. 2025

·

Our two-floor room was at the basement. It was huge in size with the bathroom at lower floor. It needed only five mins walking to the city centre where located shops and restaurant. There was a supermarket nearby. Just that one reception lady behaved not very welcoming.

Our two-floor room was at the basement. It was huge in size with the bathroom at lower floor. It needed only five mins walking to the city centre where located shops and restaurant. There was a supermarket nearby. Just that one reception lady behaved not very welcoming.

10

Howie

26 avr. 2024

·

A séjourné 1 nuit

It’s a basement unit. The triple room was huge with 2 floors. Wish I had known no view meant basement

It’s a basement unit. The triple room was huge with 2 floors. Wish I had known no view meant basement

10

Yusuke

14 mai 2024

·

A séjourné 1 nuit

a family room located between ground floor and basement was very spacious which should fit for a group of 4-6 for relatively a long stay like a week. Unfortunately this time we only stayed a night but would have been great with a few more nights. The hotel has been renovated recently and facility wise everything is neat and clean.

a family room located between ground floor and basement was very spacious which should fit for a group of 4-6 for relatively a long stay like a week. Unfortunately this time we only stayed a night but would have been great with a few more nights. The hotel has been renovated recently and facility wise everything is neat and clean.

10

Misty

9 sept. 2025

·

A séjourné 1 nuit

We stayed in Switzerland for 9 days, each night in a different location, and this one was by far our favorite. Started out by being met by the most courteous staff. We opted for the budget rooms, expecting the norm, but got a spacious clean room with a patio. Had a nightcap at the bar with the sweetest bartender. The breakfast the next day offered so much variety and was so good. I can’t not say enough good things about this hotel:

We stayed in Switzerland for 9 days, each night in a different location, and this one was by far our favorite. Started out by being met by the most courteous staff. We opted for the budget rooms, expecting the norm, but got a spacious clean room with a patio. Had a nightcap at the bar with the sweetest bartender. The breakfast the next day offered so much variety and was so good. I can’t not say enough good things about this hotel:

10

Cyprian

7 août 2025

·

A séjourné 2 nuits

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

10

Arshad

12 juin 2023

·

A séjourné 2 nuits

Nice size room with a huge full room size bathroom in the basement. Convenient location though 10-12 minutes from train station so if you have heavy luggage ask for hotel shuttle. My kids loved the bathroom and its size.

Nice size room with a huge full room size bathroom in the basement. Convenient location though 10-12 minutes from train station so if you have heavy luggage ask for hotel shuttle. My kids loved the bathroom and its size.

10

Benjamin

15 juin 2025

·

A séjourné 1 nuit

This was a beautiful hotel. We booked the budget rooms and was big. The whole downstairs floor was the bathroom. We will definitely stay here again.

This was a beautiful hotel. We booked the budget rooms and was big. The whole downstairs floor was the bathroom. We will definitely stay here again.

4

Janghoon

4 févr. 2026

·

A séjourné 1 nuit

이 숙소는 객실과 객실 통로에 대해 보다 중요한 정보가 안내되어 있지 않습니다. 방음이 거의 안되는 방이라고 생각해야 합니다. 또한 스키 보관소가 객실 바로 옆쪽에 위치하고 있기 때문에 많은 스키어들의 이동 및 물품 보관에 의해 발생되는 소음이 계속되었습니다. 그래서 숙소에서 휴식하기 어려워 밖으로 나가있는 시간이 많았습니다. 그리고 아래층에 놀이공간이 있었는데, 객실층과 아래층 놀이공간이 막혀있지 않고 뚫려있어서 모든 소음들이 그대로 방으로 전달되었습니다. 밤 9시 경 늦은 시간 까지도요. 밤 11시, 새벽 1시에도 쿵쿵거리는 발걸음 소리, 직원들이 물품을 옮기거나 치우는 소음이 계속 크게 들렸습니다. 물론 이른 아침에도 이 소음들로 인해서 시끄럽 기는 마찬가지였고요. 그리고 객실까지 이동하는 통로는 전혀 호텔이라고 느껴지지 않았으며, 벽쪽이나 구석에 잡동사니를 쌓아두거나, 객실 정돈을 위한 물품 카트가 방치되어 있는 등 매우 너저분했습니다. 소음과 객실 외의 이러한 불편함이 사전에 안내되어 있었다면 절대 이 숙소를 선택하지 않았을거에요. 왜 이 숙소의 평점이 이렇게 높은지 이해가 되지 않았어요. 물론 스파시설, 조식, 숙소 내부 인테리어, 청소상태는 좋았습니다. 하지만 숙소 내부에서 소음없이 편하게 휴식하는 것이 숙소 선택 기준의 1순위인 저에게는 이 숙소가 여지껏 스위스에서 묵었던 숙소중에 가장 안좋은 숙소라고 느껴졌습니다. 숙소측에서는 이 숙소를 선택하려는 투숙객들을 위해서 사전에 보다 정확한 정보를 제공해야만 한다고 생각합니다.

이 숙소는 객실과 객실 통로에 대해 보다 중요한 정보가 안내되어 있지 않습니다. 방음이 거의 안되는 방이라고 생각해야 합니다. 또한 스키 보관소가 객실 바로 옆쪽에 위치하고 있기 때문에 많은 스키어들의 이동 및 물품 보관에 의해 발생되는 소음이 계속되었습니다. 그래서 숙소에서 휴식하기 어려워 밖으로 나가있는 시간이 많았습니다. 그리고 아래층에 놀이공간이 있었는데, 객실층과 아래층 놀이공간이 막혀있지 않고 뚫려있어서 모든 소음들이 그대로 방으로 전달되었습니다. 밤 9시 경 늦은 시간 까지도요. 밤 11시, 새벽 1시에도 쿵쿵거리는 발걸음 소리, 직원들이 물품을 옮기거나 치우는 소음이 계속 크게 들렸습니다. 물론 이른 아침에도 이 소음들로 인해서 시끄럽 기는 마찬가지였고요. 그리고 객실까지 이동하는 통로는 전혀 호텔이라고 느껴지지 않았으며, 벽쪽이나 구석에 잡동사니를 쌓아두거나, 객실 정돈을 위한 물품 카트가 방치되어 있는 등 매우 너저분했습니다. 소음과 객실 외의 이러한 불편함이 사전에 안내되어 있었다면 절대 이 숙소를 선택하지 않았을거에요. 왜 이 숙소의 평점이 이렇게 높은지 이해가 되지 않았어요. 물론 스파시설, 조식, 숙소 내부 인테리어, 청소상태는 좋았습니다. 하지만 숙소 내부에서 소음없이 편하게 휴식하는 것이 숙소 선택 기준의 1순위인 저에게는 이 숙소가 여지껏 스위스에서 묵었던 숙소중에 가장 안좋은 숙소라고 느껴졌습니다. 숙소측에서는 이 숙소를 선택하려는 투숙객들을 위해서 사전에 보다 정확한 정보를 제공해야만 한다고 생각합니다.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable et serviable, avec des surclassements offerts et une navette pratique pour la gare mentionnés dans plusieurs commentaires. Des faux pas occasionnels incluent un accueil distant et des clients souhaitant des informations plus claires sur la navette et les équipements du spa.

Avis de voyageur à ce sujet

10

nama

31 mai 2025

·

A séjourné 1 nuit

Hotel Incrível apesar de termos problemas com o clima ,nevasca intensa, ficamos sem luz sem internet e sem água ( nosso quarto era no subsolo) o atendimento foi impecável nos deram toda assistência possível.Obrigada a toda equipe principalmente ao Philip

Hotel Incrível apesar de termos problemas com o clima ,nevasca intensa, ficamos sem luz sem internet e sem água ( nosso quarto era no subsolo) o atendimento foi impecável nos deram toda assistência possível.Obrigada a toda equipe principalmente ao Philip

10

Neil

17 avr. 2022

·

A séjourné 6 nuits

The budget room was an excellent size and very clean. The thing that pleased me most about the hotel stay was the level service we received from the staff. Would definitely go back

The budget room was an excellent size and very clean. The thing that pleased me most about the hotel stay was the level service we received from the staff. Would definitely go back

10

sandra

21 mai 2025

·

A séjourné 1 nuit

Adoramos o hotel. Um pouco chato de chegar da estação, apesar de perto. Fomos arrastando malas por várias ruas que estavam com obras. Depois que percebemos quando estávamos lá que tinha uma Van do Hotel, mas que não foi comunicado pra gente. Quando chegamos a recepcionista foi muito grossa porque não conseguia encontrar nossa reserva. Ficamos bem desconfotável com a situação. Depois, apesar da pouca paciência da mesma, ela encontrou, mas não foi em nenhum momento gentil naquele momento. O hotel é muito bom, moderno o quarto, reformado ou novo. Tudo muito confortável. Infelizmente ficamos somente uma noite porque era um destino de passagem da nossa viagem. Recomendo muito o hotel. A outra recepcionista que nos atendeu depois era muito educada e simpática. Eu voltaria nesse hotel!

Adoramos o hotel. Um pouco chato de chegar da estação, apesar de perto. Fomos arrastando malas por várias ruas que estavam com obras. Depois que percebemos quando estávamos lá que tinha uma Van do Hotel, mas que não foi comunicado pra gente. Quando chegamos a recepcionista foi muito grossa porque não conseguia encontrar nossa reserva. Ficamos bem desconfotável com a situação. Depois, apesar da pouca paciência da mesma, ela encontrou, mas não foi em nenhum momento gentil naquele momento. O hotel é muito bom, moderno o quarto, reformado ou novo. Tudo muito confortável. Infelizmente ficamos somente uma noite porque era um destino de passagem da nossa viagem. Recomendo muito o hotel. A outra recepcionista que nos atendeu depois era muito educada e simpática. Eu voltaria nesse hotel!

10

Leo

1 déc. 2023

·

A séjourné 3 nuits

The staff are very friendly and give me a pleasant surprise of free upgrade to Alpen Resort and Spa. There are lots of facilities including gym, swimming pool and whirlpool. They are clean and well maintained.

The staff are very friendly and give me a pleasant surprise of free upgrade to Alpen Resort and Spa. There are lots of facilities including gym, swimming pool and whirlpool. They are clean and well maintained.

10

Paola

13 mars 2025

·

A séjourné 1 nuit

Se encuentra muy cerca a tu llegada de la estación de tren, si avisas con tiempo pueden ir por ti y llevarte

Se encuentra muy cerca a tu llegada de la estación de tren, si avisas con tiempo pueden ir por ti y llevarte

10

Eileen

12 avr. 2023

·

This hotel fit the bill for our quick trip to Zermatt. We were there for one night. Hotel staff was very friendly and helpful. Breakfast was great. Walkable, but hotel shuttle available to and from the train.

This hotel fit the bill for our quick trip to Zermatt. We were there for one night. Hotel staff was very friendly and helpful. Breakfast was great. Walkable, but hotel shuttle available to and from the train.

10

Chung-Tao

3 avr. 2023

·

A séjourné 2 nuits

Fantastic hotel! I would even call it a resort! Clean. Quiet. Beds were comfortable and rooms are very spacious! We were very happy with our stay. I do wish they had explained how awesome their amenities are upon check in. We didn’t realize they had a whole spa experience for their guests. Hot saunas, dry saunas, 3 hot pools in addition to the regular pools. You name it. They have it. They also have fantastic breakfasts for their guests included with the stay. We would definitely come back in the future. Highly recommend this place!

Fantastic hotel! I would even call it a resort! Clean. Quiet. Beds were comfortable and rooms are very spacious! We were very happy with our stay. I do wish they had explained how awesome their amenities are upon check in. We didn’t realize they had a whole spa experience for their guests. Hot saunas, dry saunas, 3 hot pools in addition to the regular pools. You name it. They have it. They also have fantastic breakfasts for their guests included with the stay. We would definitely come back in the future. Highly recommend this place!

10

Misty

9 sept. 2025

·

A séjourné 1 nuit

We stayed in Switzerland for 9 days, each night in a different location, and this one was by far our favorite. Started out by being met by the most courteous staff. We opted for the budget rooms, expecting the norm, but got a spacious clean room with a patio. Had a nightcap at the bar with the sweetest bartender. The breakfast the next day offered so much variety and was so good. I can’t not say enough good things about this hotel:

We stayed in Switzerland for 9 days, each night in a different location, and this one was by far our favorite. Started out by being met by the most courteous staff. We opted for the budget rooms, expecting the norm, but got a spacious clean room with a patio. Had a nightcap at the bar with the sweetest bartender. The breakfast the next day offered so much variety and was so good. I can’t not say enough good things about this hotel:

10

Cyprian

7 août 2025

·

A séjourné 2 nuits

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

10

Nanna

23 nov. 2025

·

A séjourné 1 nuit

Fantastisk ophold, der var sket noget fejl med vores værelse, en misforståelse så vi skulle vente i et par timer, for at få vores værelse. Så de gav os en super værelses upgradering med udsigt til Matterhorn, virkelig fornem måde at rette op på en fejl🤗 Virkelig sødt personale, og rigtig pænt hotel, med meget flotte og virkelig rene værelser.

Fantastisk ophold, der var sket noget fejl med vores værelse, en misforståelse så vi skulle vente i et par timer, for at få vores værelse. Så de gav os en super værelses upgradering med udsigt til Matterhorn, virkelig fornem måde at rette op på en fejl🤗 Virkelig sødt personale, og rigtig pænt hotel, med meget flotte og virkelig rene værelser.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Facilement accessible à pied depuis la gare et la ville, avec une navette gratuite disponible pour les transferts. Certains ont rencontré des travaux en cours ou ont noté que les chambres économiques du sous-sol sacrifiaient la vue au profit du rapport qualité-prix.

Avis de voyageur à ce sujet

8

Pierre-Luc Letourneau

16 mai 2025

·

A séjourné 8 nuits

Great hotel, we would go back again. Breakfast was great, music at night was awesome, good size rooms, playroom was fun for the kids, pool was nice. Very nice stay, for a great price. 10 min walk to lift, or 3 min walk to free bus.

Great hotel, we would go back again. Breakfast was great, music at night was awesome, good size rooms, playroom was fun for the kids, pool was nice. Very nice stay, for a great price. 10 min walk to lift, or 3 min walk to free bus.

10

Ka Wai

16 avr. 2025

·

Our two-floor room was at the basement. It was huge in size with the bathroom at lower floor. It needed only five mins walking to the city centre where located shops and restaurant. There was a supermarket nearby. Just that one reception lady behaved not very welcoming.

Our two-floor room was at the basement. It was huge in size with the bathroom at lower floor. It needed only five mins walking to the city centre where located shops and restaurant. There was a supermarket nearby. Just that one reception lady behaved not very welcoming.

10

sandra

21 mai 2025

·

A séjourné 1 nuit

Adoramos o hotel. Um pouco chato de chegar da estação, apesar de perto. Fomos arrastando malas por várias ruas que estavam com obras. Depois que percebemos quando estávamos lá que tinha uma Van do Hotel, mas que não foi comunicado pra gente. Quando chegamos a recepcionista foi muito grossa porque não conseguia encontrar nossa reserva. Ficamos bem desconfotável com a situação. Depois, apesar da pouca paciência da mesma, ela encontrou, mas não foi em nenhum momento gentil naquele momento. O hotel é muito bom, moderno o quarto, reformado ou novo. Tudo muito confortável. Infelizmente ficamos somente uma noite porque era um destino de passagem da nossa viagem. Recomendo muito o hotel. A outra recepcionista que nos atendeu depois era muito educada e simpática. Eu voltaria nesse hotel!

Adoramos o hotel. Um pouco chato de chegar da estação, apesar de perto. Fomos arrastando malas por várias ruas que estavam com obras. Depois que percebemos quando estávamos lá que tinha uma Van do Hotel, mas que não foi comunicado pra gente. Quando chegamos a recepcionista foi muito grossa porque não conseguia encontrar nossa reserva. Ficamos bem desconfotável com a situação. Depois, apesar da pouca paciência da mesma, ela encontrou, mas não foi em nenhum momento gentil naquele momento. O hotel é muito bom, moderno o quarto, reformado ou novo. Tudo muito confortável. Infelizmente ficamos somente uma noite porque era um destino de passagem da nossa viagem. Recomendo muito o hotel. A outra recepcionista que nos atendeu depois era muito educada e simpática. Eu voltaria nesse hotel!

10

Paola

13 mars 2025

·

A séjourné 1 nuit

Se encuentra muy cerca a tu llegada de la estación de tren, si avisas con tiempo pueden ir por ti y llevarte

Se encuentra muy cerca a tu llegada de la estación de tren, si avisas con tiempo pueden ir por ti y llevarte

10

Eileen

12 avr. 2023

·

This hotel fit the bill for our quick trip to Zermatt. We were there for one night. Hotel staff was very friendly and helpful. Breakfast was great. Walkable, but hotel shuttle available to and from the train.

This hotel fit the bill for our quick trip to Zermatt. We were there for one night. Hotel staff was very friendly and helpful. Breakfast was great. Walkable, but hotel shuttle available to and from the train.

10

Cyprian

7 août 2025

·

A séjourné 2 nuits

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

10

Mike

29 janv. 2024

·

A séjourné 2 nuits

The room was really large with a massive bathroom which had both a huge walk-in shower and bath. The breakfast buffet was lovely and varied, and very tasty way to start our day. Good location only 5-10 minute walk from the Zermat train station / centre of town. Staff at check-in were nice and the free processco/orange juice was a nice touch. The spa was brilliant, with various baths and rooms, perfect to help heal my pulled back muscle after some sledging that day.

The room was really large with a massive bathroom which had both a huge walk-in shower and bath. The breakfast buffet was lovely and varied, and very tasty way to start our day. Good location only 5-10 minute walk from the Zermat train station / centre of town. Staff at check-in were nice and the free processco/orange juice was a nice touch. The spa was brilliant, with various baths and rooms, perfect to help heal my pulled back muscle after some sledging that day.

10

Arshad

12 juin 2023

·

A séjourné 2 nuits

Nice size room with a huge full room size bathroom in the basement. Convenient location though 10-12 minutes from train station so if you have heavy luggage ask for hotel shuttle. My kids loved the bathroom and its size.

Nice size room with a huge full room size bathroom in the basement. Convenient location though 10-12 minutes from train station so if you have heavy luggage ask for hotel shuttle. My kids loved the bathroom and its size.

10

HSUEH-CHENG

22 oct. 2024

·

A séjourné 2 nuits

離車站近，有SPA，房間乾淨舒適，早餐豐富美味，服務人員親切熱心。可看到馬特洪峰日出美景。

離車站近，有SPA，房間乾淨舒適，早餐豐富美味，服務人員親切熱心。可看到馬特洪峰日出美景。

10

James David

27 févr. 2023

·

A séjourné 6 nuits

Great location close to the railway station and the Gornergrat train. Short walk to restaurants and shops. Buses run often and are free or take a taxi direct to any location for 12chf. Budget Rooms do not offer a veiw but are very large with a spa like bathroom downstairs. Highly recommend!

Great location close to the railway station and the Gornergrat train. Short walk to restaurants and shops. Buses run often and are free or take a taxi direct to any location for 12chf. Budget Rooms do not offer a veiw but are very large with a spa like bathroom downstairs. Highly recommend!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa qualité et sa variété, avec plusieurs mentions de buffets exceptionnels et d'options alimentaires variées. Les services de restauration et de bar sur place, notamment le pub DUDE et le restaurant de l'hôtel, reçoivent également des commentaires positifs.

Avis de voyageur à ce sujet

10

Isabel Mª

25 mars 2025

·

A séjourné 1 nuit

Muy bien el hotel, super amplias las habitaciones El desayuno tenía de todo hasta pan sin gluten que soy celiaca El spa fantástico

Muy bien el hotel, super amplias las habitaciones El desayuno tenía de todo hasta pan sin gluten que soy celiaca El spa fantástico

10

Mariel

31 mars 2025

·

A séjourné 1 nuit

Wooow de hotel, felicito a cada personal por su amabilidad, atención y trato a un siendo mexicanos y hablaban español👏 todo aquel que busque un lugar para hospedarse en Zermatt lo recomiendo ampliamente, habitaciones amplias, limpias, instalaciones impecables donde pudimos relajarnos en cada área que te brindaba el hotel y con un desayuno exquisito 👌

Wooow de hotel, felicito a cada personal por su amabilidad, atención y trato a un siendo mexicanos y hablaban español👏 todo aquel que busque un lugar para hospedarse en Zermatt lo recomiendo ampliamente, habitaciones amplias, limpias, instalaciones impecables donde pudimos relajarnos en cada área que te brindaba el hotel y con un desayuno exquisito 👌

10

Michael

28 août 2025

·

A séjourné 1 nuit

Great breakfast... Awesome rooms

Great breakfast... Awesome rooms

10

Karina

27 avr. 2025

·

A séjourné 1 nuit

Simplemente hermoso lugar! Sobrepasó mis expectativas por mucho. Totalmente recomendable. Las habitaciones se encuentran dentro de un Resort & Spa y cuentan con todas las amenidades del mismo. Nuestra habitación contaba con terraza. El desayuno buffet que ofrecen está muy completo y rico, vale la pena.

Simplemente hermoso lugar! Sobrepasó mis expectativas por mucho. Totalmente recomendable. Las habitaciones se encuentran dentro de un Resort & Spa y cuentan con todas las amenidades del mismo. Nuestra habitación contaba con terraza. El desayuno buffet que ofrecen está muy completo y rico, vale la pena.

10

Gabriel

28 juil. 2023

·

A séjourné 2 nuits

Excellent facility, the best breakfast of a hotel

Excellent facility, the best breakfast of a hotel

10

Kevin

28 août 2025

·

A séjourné 2 nuits

Clean room | Friendly Staff | Fantastic Breakfast

Clean room | Friendly Staff | Fantastic Breakfast

10

Misty

9 sept. 2025

·

A séjourné 1 nuit

We stayed in Switzerland for 9 days, each night in a different location, and this one was by far our favorite. Started out by being met by the most courteous staff. We opted for the budget rooms, expecting the norm, but got a spacious clean room with a patio. Had a nightcap at the bar with the sweetest bartender. The breakfast the next day offered so much variety and was so good. I can’t not say enough good things about this hotel:

We stayed in Switzerland for 9 days, each night in a different location, and this one was by far our favorite. Started out by being met by the most courteous staff. We opted for the budget rooms, expecting the norm, but got a spacious clean room with a patio. Had a nightcap at the bar with the sweetest bartender. The breakfast the next day offered so much variety and was so good. I can’t not say enough good things about this hotel:

10

Cyprian

7 août 2025

·

A séjourné 2 nuits

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

The front desk was very friendly and helpful. Although hotel is not far from train station, we were offered to and from complementary shuttle. The shuttle drivers were very nice. The basement room we stayed in was very spacious with a huge washroom and a kitchenette. House keeping was very tidy. The pool and hot tub was refreshing after a long day of hiking. Breakfast had a good variety. We really enjoyed the menu and service at onsite DUDE pub. Highly recommend and will definitely come back again.

10

Kathy

1 août 2022

·

A séjourné 2 nuits

We loved our Budget room - very spacious with huge bathroom with rain shower and lovely tub. Very comfortable beds in large room. Nice little spot to sit outside. When we heard ‘budget room’ in the basement we wondered how nice it would be but it was excellent. We would definitely stay there happily again. Also, has a fabulous dinner with a wonderful waiter, Dennis, in the hotel. The meal was delicious. The breakfast was fabulous, too!

We loved our Budget room - very spacious with huge bathroom with rain shower and lovely tub. Very comfortable beds in large room. Nice little spot to sit outside. When we heard ‘budget room’ in the basement we wondered how nice it would be but it was excellent. We would definitely stay there happily again. Also, has a fabulous dinner with a wonderful waiter, Dennis, in the hotel. The meal was delicious. The breakfast was fabulous, too!

8

Ana

24 févr. 2026

·

A séjourné 2 nuits

The hotel is lovely. The room was clean and enormous. The spa and pool area were fantastic. The breakfast was very good. Appreciated the shuttle from the train station during the snow storm. The only downside is the area where the rooms are located. They really feel like a basement, including having to walk by an open storage of old dusty furniture to get to the room. That placed grossed me out every time. I don’t understand the decision to keep that in the middle of such a nice hotel.

The hotel is lovely. The room was clean and enormous. The spa and pool area were fantastic. The breakfast was very good. Appreciated the shuttle from the train station during the snow storm. The only downside is the area where the rooms are located. They really feel like a basement, including having to walk by an open storage of old dusty furniture to get to the room. That placed grossed me out every time. I don’t understand the decision to keep that in the middle of such a nice hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

eric

21 juin 2026

·

A séjourné 1 nuit

Le buffet du matin était très bien. Piscine et jacuzzi très propre et le personnel courtois

Le buffet du matin était très bien. Piscine et jacuzzi très propre et le personnel courtois

10

Tania

il y a 2 semaines

·

A séjourné 1 nuit

Hotel maravilhoso!! 10/10

Hotel maravilhoso!! 10/10

10

Hung Ju

il y a 2 semaines

·

A séjourné 1 nuit

非常棒的體驗,包含住宿環境和餐點以及友善的工作人員

非常棒的體驗,包含住宿環境和餐點以及友善的工作人員

2

muhammad sajjad haider

il y a 3 semaines

·

A séjourné 2 nuits

Amazing perfect will come again

Amazing perfect will come again

10

Sabrina

11 oct. 2026

·

A séjourné 1 nuit

Lugar excepcional com excelente atendimento, infelizmente houve um contratempo e não aproveitamos como gostaríamos, mas é fiel as imagens e com certeza retornaremos em outra oportunidade!

Lugar excepcional com excelente atendimento, infelizmente houve um contratempo e não aproveitamos como gostaríamos, mas é fiel as imagens e com certeza retornaremos em outra oportunidade!

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 23:30

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

novembre 2026

di	lu	ma	me	je	ve	sa
1	2	3	4	5	6	7
8	9	10	11	12 $196	13 $273	14 $242
15 $149	16 $186	17 $186	18 $149	19 $284	20	21
22	23	24 $219	25	26 $159	27 $322	28
29 $158	30 $234

décembre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

L'heure d'enregistrement commence à 15:00 L'heure d'enregistrement se termine à 22:30 L'heure de départ se termine à 11:00

L’enregistrement doit être effectué par une personne âgée d’au moins 16 ans.

Restrictions d'enregistrement
Le départ tardif est disponible moyennant des frais supplémentaires (sous réserve de disponibilité) ;

Exigences relatives à l'âge
L'âge minimum pour s'enregistrer est de 16 ans

Animaux de compagnie
Les animaux de compagnie ne sont pas admis ;

Services de la réception
L'enregistrement et le départ sans contact sont disponibles ; La réception est ouverte tous les jours de 7h00 à 22h30. Le lieu d'enregistrement diffère du lieu de l'établissement. Lieu d'enregistrement : [Spissstrasse 52, 3920 Zermatt]. La réception est dotée d'un personnel pendant des heures limitées. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.

Identification
Une pièce d'identité avec photo délivrée par le gouvernement ainsi qu'une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;

Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Aucun lit d'appoint ou lit supplémentaire n'est disponible

Restauration
Savourez une cuisine internationale au Restaurant Matterhorn, un restaurant où vous pourrez profiter de la vue sur le jardin, ou restez confortablement et profitez du service en chambre (pendant des heures limitées). Terminez votre journée avec une boisson au bar/salon. Un petit-déjeuner buffet offert est servi tous les jours de 7h00 à 11h00.

Frais et taxes obligatoires

Il vous sera demandé de payer les frais suivants à l'établissement. Les frais peuvent inclure les taxes applicables :

Une taxe est imposée par la ville : CHF 4.00 par personne et par nuit pour les adultes ; CHF 2.00 par nuit pour les clients âgés de 9 à 16 ans. Cette taxe ne s'applique pas aux enfants de moins de 9 ans.