Hôtel La Chartreuse

The location of the hotel is central to the city center of Toulouse and the hotel is clean . Also, the office is very helpful and the check in and out times are more hours than most hotels - check in is at 2pm but they check you in a little earlier if they can , And check out is not a strict 11, so one can be not as stressed to check out than some places that check out at 10. My biggest complaint is the size of the room which looks much bigger in pictures and accessibility to the room which is on the 3rd floor and there is no elevator so we had to walk three flights of stairs each time. i know there may be budget concerns on putting up an elevator or that there may be no space to put one. Another thing I didn’t like is the lack of room coffee available in the lobby room which i thought was a basic amenity in any hotel This is somewhat my fault because i should have checked first that it was part of the amenities it totally went over my head. As far as access to the rooms they still had the old fashioned key on a chain instead of a magnetic strip card .They should invest in this this not so new technology , as it reduces probability of keys lost by the guests. But i’m appreciative that we did have a great time in Toulouse and we had a satisfactory place to sleep .

El cuarto era bastante amplio, lo malo es que no hay elevador y mi cuarto estaba ibicado en el 4to piso.

Unassuming hotel just across the Matabiau train station, which is very convenient in case you have to catch an early train. Very friendly staff. They have a patio where you can safely park your bike. I had a room on the 2nd floor. Very quiet, despite being close to a busy area.

Super adresse, la patronne et très sympathique et surtout très serviable.Acceuil vélo bonne organisation. Bon petit déjeuner, proche de la gare et du centre ville a côté du canal du midi.

Hotel bien placé proche de la gare mais service moyen. Chambre sous les tois au 3eme sans ascenseur. Télé ne fonctionne pas , literie moyenne et WC placé directement en sortie de la douche minuscule au rideau pas assez long. Amabilité du gérant discutable. J'ai été un.peu sermoné en arrivant car j'avais réservé ici.

I enjoyed everything from check-in to check-out and breakfast. The staff were super friendly and did their best to help the guest. However, one thing, when I came in after a long-oneday trip on the second day, the old man at the reception. He was on the phone, and I waited for a few minutes, I was quite tired, but he keep talking via phone. Once he finished his call, he didn't give me the key, and suddenly said, "You... pay." (He spoke to me in French) There was no explanation about pay, when I checked in, so I thought that I would be pay on check-out time, or it would be automatically paid with a connected card. (Of course who did not pay and go?? I was ready to pay!! and pleased to pay!!) Without any explanation, it was very very unpleasant experience and upset moment, Just say "Pay !!!" to guest who was tired from walking all day. What a rude... I talk to him "Give me the key first, I have cash and wallet in my room" Then he gave me a key... Other than that, it was on best location, friendly staff (except one), and even though no elevator, staff will bring your bag up to your room. Thank you.

We only had a one night stay but our experience was excellent from checking in to checking out. Friendly staff and the room and communal areas were spotlessly clean. We were offered a bottle of cold water each on arrival which was welcome on a hot day. Soft towels and toiletries were provided in the room and even though we were at the front of the hotel overlooking the road we didn't hear any noise.

Petite chambre très propre en parfait etat. Personnel tres agréable. Ma chambre donnait sur cour donc peu bruyant. Hôtel tres bien situé , proche de la gare. Le quartier, par contre, est tres sale et bruyant comme souvent à proximité des gares.

Clean, simple, friendly competent staff, good value breakfast - would definitely stay again.

Clean and functional room. Good air conditioning during heat wave. Strong hot and cold water. Relatively quiet with window closed. Good house keeping. Clean bed sheets, pillow, bed. Friendly and helpful staff. Walk to train station. Good value hotel.

Chambre confortable, douches extrêmement propres, petit déjeuner copieux, personnels hyper sympa.

Posto pulito ed accogliente. Camera piccola ma funzionale. Personale qualificato e molto gentile. Posto strategico per raggiungere a piedi il centro e le maggiori attrazioni della città. Consiglio!

Établissement accueillant. Propreté et équipements impeccables, petit déjeuner dont la fraîcheur et l'abondance sont rarement atteintes dans des hôtels beaucoup plus chers. Perception globalement excellente

Staff was very helpful! Property near the train m/bus station Very small but clean rooms

Very nice small hotel. Nice clean room, very friendly and helpful staff, nice breakfast and two minutes from the bus and railway stations

Actually really nice, and friendly staff who let us eat our own food in their cafe. Upgraded at no costs, lovely clean room. Thanks

Petite chambre très propre en parfait etat. Personnel tres agréable. Ma chambre donnait sur cour donc peu bruyant. Hôtel tres bien situé , proche de la gare. Le quartier, par contre, est tres sale et bruyant comme souvent à proximité des gares.

Chambres un peu bruyantes côté rue...il est vrai que l'établissement n'y est pour rien.

Clean and functional room. Good air conditioning during heat wave. Strong hot and cold water. Relatively quiet with window closed. Good house keeping. Clean bed sheets, pillow, bed. Friendly and helpful staff. Walk to train station. Good value hotel.

The staff of the Hotel was very nice and friendly, and I got a good few pointers about what to visit in the city. Almost everything is at a walking distance from the Hotel which is in the city center. The shower is really the only little aspect I did not like, as it is small and water would spill easily on the toilet area. I really liked that my bed had 3 pillows all different, that's very nice and I never saw that before. I could definitely see myself booking there again if I ever go back to Toulouse.

Gostei muito da localização , viemos de ônibus de Andorra e no outro dia pegamos trem pra Marseille, o hotel fica bem em frente estação. A senhora que nos atendeu foi muito simpática e atenciosa nos passando todas informações da cidade. Quarto ok tamanho normal e banheiro pequeno , mas tudo ok pra uma noite de descanso, bom custo benefício

Ayant réserver pour 2 nuits pour 1 personne j’avais comme critère d’être proche de la gare de Matabiau. Petit hôtel de façade sympathique le personnel est agréable. Étant seul j’ai eu la chambre en 36 chambres au dernier étage petite mais convenable pour une voir deux personnes maximum.point Positif comme la chambre est petite. La climatisation n’est pas de trop la literie est confortable. La chambre est propre. La salle de bain est petite mais elle est fonctionnelle. Petit bémol au niveau du mobilier qui composent la chambre. Celui-ci reste assez vétuste et on s’aperçoit des traces du temps laissées par les nombreux passages de la clientèle. Le rapport qualité prix est correct

Chambre confortable, douches extrêmement propres, petit déjeuner copieux, personnels hyper sympa.

Not used to that type of room very small and narrow but honestly bed was comfy and breakfast was fantastic. Shower stall was interesting it’s very small but again a good nights rest across from the train station

Very small room. Functional choice near the train station & the hotel graciously allowed us to store a bag for 2 days prior to arrival.

Très bien placé près de la gare. Chambres petites mais cosys et bien isolées du bruit de la rue

We only had a one night stay but our experience was excellent from checking in to checking out. Friendly staff and the room and communal areas were spotlessly clean. We were offered a bottle of cold water each on arrival which was welcome on a hot day. Soft towels and toiletries were provided in the room and even though we were at the front of the hotel overlooking the road we didn't hear any noise.

Bon accueil, bouteille d'eau à l'arrivée. Aucun souci

Chambre confortable, douches extrêmement propres, petit déjeuner copieux, personnels hyper sympa.

Super adresse, la patronne et très sympathique et surtout très serviable.Acceuil vélo bonne organisation. Bon petit déjeuner, proche de la gare et du centre ville a côté du canal du midi.

Hotel staffs are very kind and frendly. Enjoy my stay. Many thanks.

Very nice small hotel. Nice clean room, very friendly and helpful staff, nice breakfast and two minutes from the bus and railway stations

Hotel bien placé proche de la gare mais service moyen. Chambre sous les tois au 3eme sans ascenseur. Télé ne fonctionne pas , literie moyenne et WC placé directement en sortie de la douche minuscule au rideau pas assez long. Amabilité du gérant discutable. J'ai été un.peu sermoné en arrivant car j'avais réservé ici.

Actually really nice, and friendly staff who let us eat our own food in their cafe. Upgraded at no costs, lovely clean room. Thanks

I enjoyed everything from check-in to check-out and breakfast. The staff were super friendly and did their best to help the guest. However, one thing, when I came in after a long-oneday trip on the second day, the old man at the reception. He was on the phone, and I waited for a few minutes, I was quite tired, but he keep talking via phone. Once he finished his call, he didn't give me the key, and suddenly said, "You... pay." (He spoke to me in French) There was no explanation about pay, when I checked in, so I thought that I would be pay on check-out time, or it would be automatically paid with a connected card. (Of course who did not pay and go?? I was ready to pay!! and pleased to pay!!) Without any explanation, it was very very unpleasant experience and upset moment, Just say "Pay !!!" to guest who was tired from walking all day. What a rude... I talk to him "Give me the key first, I have cash and wallet in my room" Then he gave me a key... Other than that, it was on best location, friendly staff (except one), and even though no elevator, staff will bring your bag up to your room. Thank you.

La dame au comptoir m a refusé l acces au telephone pour une urgence! Elle m a même menti en disant qu avec les changements à l installation en cours, il n y avait pas de service disponible pour les clients! Gros manque de jugement.

Gostei muito da localização , viemos de ônibus de Andorra e no outro dia pegamos trem pra Marseille, o hotel fica bem em frente estação. A senhora que nos atendeu foi muito simpática e atenciosa nos passando todas informações da cidade. Quarto ok tamanho normal e banheiro pequeno , mas tudo ok pra uma noite de descanso, bom custo benefício

Super adresse, la patronne et très sympathique et surtout très serviable.Acceuil vélo bonne organisation. Bon petit déjeuner, proche de la gare et du centre ville a côté du canal du midi.

Lovely room with a skylight, good service and the place feels secure. Location is far from glamorous but it is near the train station and thus rather convenient.

Very nice small hotel. Nice clean room, very friendly and helpful staff, nice breakfast and two minutes from the bus and railway stations

Not used to that type of room very small and narrow but honestly bed was comfy and breakfast was fantastic. Shower stall was interesting it’s very small but again a good nights rest across from the train station

Convenient location.

Very small room. Functional choice near the train station & the hotel graciously allowed us to store a bag for 2 days prior to arrival.

La ubicación es buena, enfrente de la estación de tren y a unos minutos de la Plaza del Capitol.

Great, cosy place to stay - super convenient for the station and walkable into town (or via the metro). Clean and welcoming for a solo traveller. Would stay here again.

Lit confortable, accueil très professionnel au départ puis très agréable en plus Petit déjeuner très copieux et toutes les personnes ont été super attentionnées Bien situé car près de la gare des bus et du métro

Clean, simple, friendly competent staff, good value breakfast - would definitely stay again.

Chambre confortable, douches extrêmement propres, petit déjeuner copieux, personnels hyper sympa.

Le personnel était aux petitx soins avec nous. Un vrai plus. Petit déjeuner copieux et plutôt de qualité. Je recommande fortement !

Super adresse, la patronne et très sympathique et surtout très serviable.Acceuil vélo bonne organisation. Bon petit déjeuner, proche de la gare et du centre ville a côté du canal du midi.

Établissement accueillant. Propreté et équipements impeccables, petit déjeuner dont la fraîcheur et l'abondance sont rarement atteintes dans des hôtels beaucoup plus chers. Perception globalement excellente

Very nice small hotel. Nice clean room, very friendly and helpful staff, nice breakfast and two minutes from the bus and railway stations

Not used to that type of room very small and narrow but honestly bed was comfy and breakfast was fantastic. Shower stall was interesting it’s very small but again a good nights rest across from the train station

Lit confortable, accueil très professionnel au départ puis très agréable en plus Petit déjeuner très copieux et toutes les personnes ont été super attentionnées Bien situé car près de la gare des bus et du métro