What type of breakfast is offered and what are the serving hours?

A cooked-to-order breakfast is available at approximately PHP 688 for adults and PHP 488 for children. The specific serving hours are not provided.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

The standard check-in time is 15:00 and check-out time is 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers disabled access, including wheelchair-accessible facilities in public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Cebu City, close to several major landmarks: Ayala Center Cebu (0.3 miles), Cebu IT Park (1.2 miles), and Mactan-Cebu International Airport (8 miles, approximately 30 minutes by car).

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests, with access from 7:00 AM to 8:00 PM.

Mandarin Plaza Hotel in Cebu City

Average nightly price at Mandarin Plaza Hotel by month, last 12 months (USD)
Month	Average price
January	US$58
February	US$57
March	US$52
April	US$43
May	US$45
June	US$41
July	US$42
August	US$41
September	US$38
October	US$39
November	US$42
December	US$49

What guests think

Travellers describe Mandarin Plaza Hotel as a budget-friendly, well-located choice near Ayala Mall, with generally clean, spacious rooms and friendly staff, but with aging features, intermittent noise, and facilities like the pool and gym frequently unavailable.

Breakfast feedback is mixed: some enjoyed tasty buffets, while others found the selection limited or food served cold. Guests also note occasional service lapses, including slow or skipped housekeeping, do-not-disturb interruptions, and extra charges for additional towels or higher-than-expected deposits. Overall, expect solid value and convenience if you prioritize location and room size over full amenities and polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool and gym closed or under renovation for extended periods; several also note hot common areas. A few mention the lack of ice or vending machines.

Related guest reviews

6

Bruce

29 Jun 2024

·

Stayed 4 nights

The pool was closed for maintenance, so I made other arrangments

6

Paul

22 Sept 2024

·

Stayed 3 nights

Es kann nicht sein, dass man ein Stadthotel wählt, das einen Pool hat, dass dieser aber während des ganzen Aufenthaltes nicht zugänglich ist - wegen einem Event. Ein NO GO, nie mehr dieses Hotel.

6

Kirk

3 Dec 2024

·

Stayed 2 nights

Pool said closed for renovation. But you can see through the door it's full of water and crystal clear

2

Jose

11 Apr 2024

·

Stayed 2 nights

I will never stay here again. Rude front desk, no pool, no gym, no sauna this place SUCKED

6

Jamyla

23 Apr 2024

·

Stayed 1 night

Comfortable inside room, however the rest of hotel do not have AC so its hot walking in the hallways. A little loud since we heard Ambulance Sirens atleast 2-3x during our 1 night stay. Pool was in renovation which I won't take away points, since they gave me notice prior to booking. It served its purpose for 1 night stay however would recommend more renovation and upgrades to the hotel.

8

Randy

14 Aug 2024

·

Stayed 1 night

Very close to Ayala mall, Lower cost then the others TV channels good. And nice Friendly staff. Facilities have been down so there’s no swimming pool or gym.

8

Miriam

6 Sept 2024

·

Stayed 5 nights

Swimming pool was unavailable during our stay.

8

Marlyn

24 Aug 2025

·

Stayed 1 night

Hotel is very hot on public area's of the hotel.

8

Koji

15 May 2024

·

Stayed 4 nights

とても清潔で部屋やホテル周辺に不便はなかったのですが、ホテル内のプールとジムが改装修理中で使用不可だったのが今回は残念でした。

6

Morten

27 Jun 2024

·

Stayed 3 nights

Should clearly inform there are no pool not even pool area ! Cant go to hotel wothout -a big downturn. But if you dont need it then hotel is ok

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and well maintained. Occasional lapses and aging fixtures appear, such as a missed spot or broken shower parts and slow drains.

Related guest reviews

10

Amyphil

10 Oct 2025

·

Stayed 3 nights

Clean room , stuff are helpful and very friendly

8

Julius

6 Nov 2025

·

Stayed 1 night

Clean room, friendly staff and location.

4

Murakami

22 May 2025

·

Stayed 4 nights

シャワーヘッドが壊れていて水圧も低く、部屋もところどころ老朽化していた。受付でボトルオープナーを借りようとしたが、ものはあったが借りることができなかった。近くの部屋の子供がドンドンとドアをたまに叩く場面も。マッサージは良かった。

10

Rachel

2 Oct 2025

·

Stayed 3 nights

Staff are good. room is clean

10

Maria Cielito

30 May 2024

·

Stayed 16 nights

This is our 4th time coming back to stay in Mandarin Plaza Hotel when we are in Cebu City. Fantastic location, just accross the Ayala Malls. The customer service assistance is excellent. All the staff we encountered are very friendly, helpful and accomodating. The rooms are very clean, too! The housekeeping is really doing a great job in maintaining cleanliness amd orderliness in the room amd in the hallway. The room is spacious and we really like the space. My husband and I always enjoy our stay here in this hotel. Huge thumbs up!!

10

Benito

19 Oct 2025

·

Stayed 2 nights

Big and clean room

6

JELOM

29 Nov 2024

·

Stayed 2 nights

Hotel was in a good location, walkable to a shopping mall and restaurant's. Hotel food is very average. Staff are friendly and polite. My room was at 15th floor, i remembered requesting my room to be clean around 9am ( I literally noticed the house keeping only 2 rooms away from my room). Took the housekeeping forever to clean my room, I ended up calling the house keeping who skipped my room and asked her if she could wipe my table that has a dead cockroach.the house keeping was very polite, came to my room and only wiped my table with a used cleaning cloth, i never noticed her using any disinfectant or any cleaning solution or spray. Well, the housekeeping asked me if she could just comeback after she was done with her other staff and my response was, yes and push the do not disturbed botton. All in all this hotel safe and ok, food is average, walkable to a mall and a lot of restaurant around the hotel.

8

Randy

21 Sept 2024

·

Stayed 3 nights

I always stay here at Mandarin mostly because they have the best rate for a clean room. Great Staff and excellent location to Ayala mall.

10

Richard

14 Jan 2025

·

Stayed 1 night

Older building with older, very conservative looking rooms. But very clean and spacious and with big, rain shower bath tub and powerful, very cold and quiet air-conditioning.

8

Leonardo

31 Aug 2023

·

Stayed 2 nights

Very slow-draining sink, loose shower hose and malfunctioning refrigerator in Room 1606 are extremely annoying!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable with strong air-conditioning, though decor feels dated and lighting can be dim. Some guests report street or hallway noise, limited views, and intermittent hot water.

Related guest reviews

6

Bruno

20 Oct 2025

·

Stayed 3 nights

Unsere Zimmer war nicht Ruhig wiel viel Wagen und Jeepneys in der Haupstrasse Unmoglich ins Swimming pool zu stehen bleiben... offnen zu Hauptstrasse mit ganz gross Verkehr

8

Barry

2 Dec 2024

·

Stayed 3 nights

Very clean. Large, comfortable rooms. The biggest negative was staff wandering the halls with their walkie volumes turned up loud. There was always constant chatter. It wasn’t very peaceful due to walkie chatter echoing through the large hallways. Also twice I had “do not disturb” light on and housekeeping knocked.

6

Alexander

14 Jan 2023

·

Stayed 19,371 nights

The room was excellent and so was the service no complaints there. However the wifi never worked properly, I had to connect to the hotel next door to get a stable connection. The breakfast was also pretty disappointing.

6

Clyde

6 Sept 2024

·

Stayed 1 night

Great rooms and very big

2

Theresa

26 Sept 2024

·

Stayed 2 nights

Outdated.

6

keiko

1 Oct 2023

·

Stayed 3 nights

寝具、特に枕カバーのニオイが気になりました。部屋が暗い。昼間でも周囲がビルなのでカーテンを開けられなかった。

10

Richard

14 Jan 2025

·

Stayed 1 night

Older building with older, very conservative looking rooms. But very clean and spacious and with big, rain shower bath tub and powerful, very cold and quiet air-conditioning.

10

SANG KWANG

26 Nov 2025

·

Stayed 3 nights

넓고 쾌적하고 괜찮음

6

Mark

23 Feb 2025

·

Stayed 3 nights

The Room was out dated, therè wasn't enough space for our clothes. Lightning was on the dim side. The breakfast foods were cold or lukewarm. I was just disappointed. The staff were excellent.

8

BILLY

8 Feb 2024

·

Stayed 2 nights

Great location and reasonable price. Close to restaurants and Ayala mall. Only thing water not hot.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and accommodating. However, some experienced operational issues including check-in errors, housekeeping delays or DND interruptions, and charges for extra towels or higher deposits.

Related guest reviews

10

Craig

25 Sept 2025

·

Stayed 4 nights

Great room , great Staff & a great Hotel, we come to Cebu often & will stay again , thank you

6

margarita

3 Dec 2024

·

Stayed 3 nights

Initially checked into an occupied room. Arrived from the aitport 10 pm & restaurant already closed. same for in toom dining

2

leslie

13 Feb 2024

·

Stayed 1 night

Staff is rude and towel is extra charge if u asked for more

8

Barry

2 Dec 2024

·

Stayed 3 nights

Very clean. Large, comfortable rooms. The biggest negative was staff wandering the halls with their walkie volumes turned up loud. There was always constant chatter. It wasn’t very peaceful due to walkie chatter echoing through the large hallways. Also twice I had “do not disturb” light on and housekeeping knocked.

6

Damien

5 Oct 2025

·

Stayed 2 nights

I have been coming to the Mandarin for several years now, and have always enjoyed my stay. This time I needed to stay at a different hotel (Seda Hotel) for the first few nights as the Manderin was fully booked. This opened my eyes to the Mandarin's shortcomings. The Manderin is showing it's age. Although the rooms are nice, the halls for the rooms are quite bland. Also the breakfast at the Manderin can't even compare to the Seda Hotel. I like to have 3 bath towels with me in the room. The Manderin charged me 400php per night for the extra towel. Seems like they value money over customer care. With all this being said the Mandarin is a good second choice for future trips.

6

JELOM

29 Nov 2024

·

Stayed 2 nights

Hotel was in a good location, walkable to a shopping mall and restaurant's. Hotel food is very average. Staff are friendly and polite. My room was at 15th floor, i remembered requesting my room to be clean around 9am ( I literally noticed the house keeping only 2 rooms away from my room). Took the housekeeping forever to clean my room, I ended up calling the house keeping who skipped my room and asked her if she could wipe my table that has a dead cockroach.the house keeping was very polite, came to my room and only wiped my table with a used cleaning cloth, i never noticed her using any disinfectant or any cleaning solution or spray. Well, the housekeeping asked me if she could just comeback after she was done with her other staff and my response was, yes and push the do not disturbed botton. All in all this hotel safe and ok, food is average, walkable to a mall and a lot of restaurant around the hotel.

10

TONY

30 Apr 2023

·

Stayed 5 nights

Mandarin Plaza is awesome!! A couple of things to mention. I went to dining area to get some ice ( no ice machines at this hotel ). They wanted to charge me. Also requested 2 extra towels for my room. They wanted to charge me. I declined. Finally...hotel has had more than enough time and money to get pool fixed

10

Gary Van

1 Jan 2023

·

Stayed 19,357 nights

I have stayed at this hotel a lot of times and love the staff and excellent service that they provide.

10

Henry

19 Feb 2024

·

Stayed 1 night

Very hospitable staff

8

Line

11 Feb 2026

·

Stayed 5 nights

Venligt personale

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AI-generated summary based on recent guest reviews

Location

Very convenient for shopping and dining, across from or a short walk to Ayala Mall. A few mention the area outside feels less inviting and occasional street noise.

Related guest reviews

10

steinar

5 Jan 2026

·

Stayed 2 nights

Bra pris, god comfort og god mat. Sentralt ved siden av stort kjøpesenter med dagligvare og restauranter. Hyggelig betjening.

8

Steven

8 Jul 2024

·

Stayed 1 night

Comfortable beds and close to shops/mall

8

Raschel

14 Jun 2024

·

Stayed 1 night

Nice place. convenient. Close to the mall.

8

Julius

9 Dec 2023

·

Stayed 2 nights

Location is the best feature of this hotel.

8

Jeronimo

23 Aug 2024

·

Stayed 1 night

3 stars hotel. Don’t expect for very fancy. downside - limited city view, I'm staying at 19 floor room 1927 over looking pag ibig view but still a limited sighting at city view. Breakfast - for me, not my ideal breakfast food. I just eat sausage and egg. Just surprise, one of their breakfast menu is spaghetti. Costumer service - I got my expectations, over all - A very comfortable stay, affordable rate. Walking distance to shopping mall.

8

Graham

24 Nov 2025

·

Stayed 2 nights

Breakfast very busy and choice limited ,area around hotel was not inviting (only the mall for anything to do that I found )

8

Raymund

29 Jul 2025

·

Stayed 1 night

Location is great

8

David

23 Nov 2024

·

Stayed 1 night

Close to the mall

8

Randy

21 Sept 2024

·

Stayed 3 nights

I always stay here at Mandarin mostly because they have the best rate for a clean room. Great Staff and excellent location to Ayala mall.

8

Raquel

11 Nov 2024

·

Stayed 3 nights

I like this place when I’m on a budget, it’s a budget hotel, walking distance to ayala, everything is accessible.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and food reviews are inconsistent: many liked the buffet, but others reported limited variety, repetitive menus, or cold items. Overall quality is average rather than standout.

Related guest reviews

10

Richard

23 Apr 2025

·

Stayed 1 night

It was a very good stay the Breakfast was delicious.

6

David

14 Nov 2024

·

Stayed 2 nights

Amenities like paper towel, facial tissue were scarce, or not available, breakfast buffet does not have many choices.

10

Gretchen

3 Jun 2024

·

Stayed 1 night

Yummy breakfast buffet; comfy pillows. Had the best sleep

10

Jon Felix

3 Jun 2024

·

Stayed 1 night

Its alright.The breakfast is the best

4

Dong

30 Nov 2023

·

Stayed 9 nights

It’s seems like everything was out of service when I got there. The restaurant food was horrible. The security guy needs an attitude adjustment. The front desk and the waitress are amazing service. Room cleaners are very kind. I’ll still stay at the mandarin plaza in Bangkok but never again in Cebu

6

JAMES

30 Jul 2023

·

Stayed 19 nights

Breakfast was same everyday,never changed.no pool no gym

10

Annabelle

24 Nov 2024

·

Stayed 2 nights

Great breakfast and value.

8

maria ana

5 Aug 2023

·

Stayed 1 night

Room rates are very reasonable, especially for the size of the room. Overall it was a pleasant short stay, except for the really firm mattress. Cost of breakfast buffet was around $10.50, which to me was OK but my local friends thought it was expensive. The buffet spread was very typical for a business hotel.

6

Mark

23 Feb 2025

·

Stayed 3 nights

The Room was out dated, therè wasn't enough space for our clothes. Lightning was on the dim side. The breakfast foods were cold or lukewarm. I was just disappointed. The staff were excellent.

10

HERMES JR

24 Aug 2025

·

Stayed 1 night

Yeah!!the food is good…

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $56	16 $37	17 $34
18 $34	19 $34	20 $34	21 $34	22 $34	23 $34	24 $34
25 $34	26 $34	27 $34	28 $34	29 $34	30 $34	31 $34

Su	Mo	Tu	We	Th	Fr	Sa
1 $34	2 $34	3 $34	4 $34	5 $34	6 $34	7 $34
8 $34	9 $34	10 $34	11 $34	12 $34	13 $34	14 $43
15 $34	16 $38	17 $34	18 $35	19 $38	20 $38	21 $34
22 $36	23 $34	24 $38	25 $34	26 $36	27 $34	28 $36
29 $34	30 $34

Mandarin Plaza Hotel

Prices for Mandarin Plaza Hotel

Monthly average prices

About this property

Location

Room options

Luxury Studio Suite, 1 King Bed

Executive Room

Deluxe Room, 1 Bedroom (Premier)

Deluxe (1 King Bed)

Superior (2 Single Beds)

Guest reviews of Mandarin Plaza Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Mandarin Plaza Hotel

Considering this hotel for your Cebu City trip?

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