Name: Hacienda Motel
Address: 624 North Ramona Blvd, San Jacinto, California, US
Price range: $71–$76 per night
Rating: 6.98

What guests think

At Hacienda Motel, reviews are sharply mixed, with frequent complaints about rude or unhelpful front desk interactions and cash-only deposits, alongside some praise for low prices and occasional friendly service.

Cleanliness is a recurring concern, with reports of dirty rooms, strong odors, and pests, though a few guests found their rooms acceptably clean. Rooms and facilities are dated, with broken fixtures, weak water pressure, limited amenities, and inconsistent or unavailable Wi-Fi, but some rooms include a fridge and microwave. Several guests appreciated the quiet setting and safe parking, while others noted uneasy surroundings and check-in hassles. Expect a basic, low-cost stay with notable trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are limited and dated: multiple reviews note a $20 cash deposit for the TV remote, missing basics (shampoo, hair dryer, coffee), weak water pressure, and an out-of-order ice machine. The pool and courtyard roses are praised by some, but the pool is sometimes closed or reportedly unavailable.

Related guest reviews

8

Michael

Apr 11, 2023

·

Stayed 1 night

Water pressure low in shower. Could use a few more hand towels.

10

Fred

May 31, 2024

·

Stayed 4 nights

Peaceful place, safe place to park, nice swimming pool

2

jesse

Jul 19, 2023

·

Stayed 1 night

Ice machine "out of order" (Looked like it hadn't been used this decade) A/C unit was TINY Pool closed before the sun even went down 20$ NON NEGOTIABLE cash deposit for the TV remote control (I don't keep cash on me, nor do I watch TV) ....so, that was fun, went to an ATM, got charged a $3 fee to pull $20 for a remote control I'm not going to use. Paper thin pillows, no hot water, cigarette smell came in through the bathroom vent. More fun. Don't stay here

10

Fred

May 31, 2024

·

Stayed 4 nights

Wonderful swimming pool and the mission style courtyard setting, surrounded by dozens of well kept rose bushes is a very nice touch. of fresh roses is very

6

Cammy

Mar 14, 2023

·

Stayed 1 night

We needed a place with a bed as we were going to be arriving late and leaving early. It was clean and the office was open. There was a $20 cash deposit to get a tv remote. No washcloth, shampoo, blow dryer, coffee etc. but the price was cheap and the room was clean. There was a refrigerator and microwave which was actually a surprise.

8

Edward

Apr 12, 2023

·

Stayed 1 night

Overall, room was clean… the only drawbacks from our stay was no shampoo and no adult channels.

10

Fred Emmett

May 17, 2024

·

Stayed 4 nights

The managent go out of their way to.maintain an older court style motel , the grounds are surrounded with beautiful Roses and the swimming pool is wonderful and sparkling ean. XArpets were recently cleaned and they keep up with maintenance really good.

8

James

Apr 29, 2023

·

Stayed 1 night

Didn't have access to hair dryers or shampoo

2

Francisco

May 25, 2023

·

Stayed 1 night

This place is falsely advertising. It claims it has internet and pool, but it doesn’t. I also wanted a non smoking place and the place smells strongly like cigarette. Really bad experience

4

Elizabeth

Jan 26, 2025

·

Stayed 1 night

The desk clerk i dicated that a $20 deposit was required at check-in, in cash. Couldn"t tell me what it was for.

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Cleanliness

Many reviews report dirty or smelly rooms, stained or worn bedding, and pests such as roaches; a smaller number say their rooms were clean.

Related guest reviews

4

Idalia

Apr 21, 2024

·

Stayed 2 nights

Room was not clean. Booked for two twin beds was given just one. Room smelled like cigarettes.

2

George

Oct 2, 2023

·

Stayed 7 nights

There was roaches under the sheets and the room smelled very unclean. I had to get a refund and find other accommodations. I believe you should reevaluate them as a facility you advertise to your customers.

2

Francisco

Feb 18, 2024

·

Stayed 1 night

The room smells horrible,dirty and very outdated I will never stay there again

2

aida

Apr 13, 2025

·

Stayed 1 night

Smells so bad

6

Alejandro

Nov 10, 2024

·

Stayed 1 night

The room smelled real bad the carpet is all dirty, there was stains on the heater cover that looked like dry blood the entrance door to the room had a piece chunk broken of seemed like the door was kicked in the cold air came in thru there the shower pressure sucks to shower but we had no other choice but to sleep in it we were tired from driving

4

Marjorie

Jul 11, 2023

·

Stayed 1 night

There was a spider on the bed. The curtains were super dirty

2

Mandre

Nov 26, 2023

·

Stayed 1 night

This is the definition of roach motel the WORST PLACE EVER! if you like dirty stained sheets, Cockroaches evrywher, than this the place for you. We Have pictures of the cockroaches in the bathroom crawling on cieling, and pincher bugs in our bed with burnholes everywhere nothing is clean completely unsanitary.0 amenities.

2

Ebony

May 5, 2025

·

Stayed 1 night

Rude dirty an smells

10

Daniel

Mar 27, 2025

·

Stayed 2 nights

Clean and decent place to stay. Prices are right.

4

Brandon

Oct 29, 2023

·

Stayed 1 night

Only place available on the night I was there room was dirty and just not a great experience

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AI-generated summary based on recent guest reviews

Rooms

Rooms are old and worn, with peeling paint, broken fixtures or doors, poor lighting, hard pillows, noise, and spotty TV. Some include a fridge and microwave and offer basic comfort.

Related guest reviews

10

Michael

Jun 25, 2023

·

Stayed 1 night

Kinda old. Had refrigerator and microwave. No coffee pot. Kinda comfortable

6

tmarra

Jan 6, 2023

·

Stayed 19,362 nights

mangers are very rude also floors/rugs was nasty an smelly also poor cable

4

Jordan

Feb 8, 2025

·

Stayed 1 night

Everything is old and paint peeling. Mirror broken, different color paint on the same walls, no lamp, only 1 awful daylight overhead light, nothing matches, terrible decor, bathroom old as hell, had to check in standing outside in the cold at 6pm. Kept waiting for 20 minutes. Would not open the door into reception area. Felt like a criminal. Bed comfortable and sheets clean at least.

6

Alexis

Dec 6, 2023

·

Stayed 2 nights

It was okay the tv was barely working and it had roaches but you get what you pay for.

6

Alejandro

Nov 10, 2024

·

Stayed 1 night

The room smelled real bad the carpet is all dirty, there was stains on the heater cover that looked like dry blood the entrance door to the room had a piece chunk broken of seemed like the door was kicked in the cold air came in thru there the shower pressure sucks to shower but we had no other choice but to sleep in it we were tired from driving

4

helen

Apr 8, 2025

·

Stayed 1 night

Loud and noisy and no sound proofing front desk lady is hard to understand.

4

James

Mar 12, 2023

·

Stayed 3 nights

Very old and in need of repair.

6

Clarizza

Sep 3, 2024

·

Stayed 3 nights

safe and quiet; modest property needs uprgrade

6

Richard

Jul 11, 2023

·

Quaint, but dated.

6

nicole

May 9, 2023

·

Stayed 2 nights

It was ok. You pay for what u get. The lady at the counter was abit rude. Someone parked in my parking space and she told me to park somewhere else with attitude. Their is not really any hot water. The pillows were hard AF. But besides that it was ok

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Service

Service feedback is mixed: numerous reports of rude or unprofessional behavior, check-in problems, unexpected cash deposits or charges, and reservation issues, balanced by several mentions of friendly staff.

Related guest reviews

4

PHILLIP

Aug 17, 2025

·

Stayed 1 night

The desk lady is rather rude. Her husband was more friendly. The room smelled like curry. the 20.00 deposit for the remote seemed odd. the air-conditioning did not have a thermostat that worked.

2

Chris

Apr 19, 2024

·

Stayed 1 night

Rude staff. Charged my card before confirmation.

10

Alfonso

Jun 25, 2025

·

Stayed 1 night

great service

2

alex

Apr 27, 2024

·

Stayed 1 night

You should remove that hotel for your list the hotel is no good for you guys the hotel is the lady is a liar and she likes to steal money from people

2

Perry

Jun 9, 2024

·

Stayed 1 night

They didn't accept the Expedia booking! OUT OF LINE!! POOR BUSINESS ON BOTH ENDS BEXAUSE IT DISNT ALLOW ME TO GET A REFUND.

2

valarie

Nov 24, 2024

·

Stayed 1 night

The lady at the window kept trying to say there was 3 people staying till i asked my boyfriend to step out of the car. And she was rude about it

8

Damita

Oct 27, 2024

·

Stayed 1 night

The stay was was very pleasant and clean the office workers was very nice and respectful I will definitely go stay there again

4

Frank

May 13, 2025

·

Stayed 1 night

Took forever to check in. Lady was insisting to get two beds for one guest. Would not give a key and charged more than what site I reserved on quoted. Over night stay for emergency. You need extra cash when checking in as well that's given back at check out. They can't do card apparently for that

2

Oscar

Jan 3, 2024

·

Stayed 2 nights

Expedia did not honored my recervation when I got the my name was not even found

10

Alma

Apr 26, 2025

·

Stayed 1 night

Good service

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Location

Several guests describe a quiet, peaceful setting with safe parking, though a few mention uneasy surroundings. Suits travelers who value quiet over neighborhood ambiance.

Related guest reviews

10

Fred

May 31, 2024

·

Stayed 4 nights

Peaceful place, safe place to park, nice swimming pool

10

fausto

May 27, 2025

·

Stayed 2 nights

Good price & quiet neighborhood this is my spot every time I come to San jacinto

2

Ruben

May 6, 2023

·

Stayed 1 night

Scary

2

Susan

Apr 7, 2025

·

Stayed 1 night

It was dirty and right in the pit of, well you can figure it out

10

fausto

Jul 16, 2024

·

Stayed 1 night

For one night is quiet place

4

Lazaro

Oct 29, 2023

·

Stayed 1 night

The only thing I liked was that my car was right in front of my room , everything else is just not good

6

Clarizza

Sep 3, 2024

·

Stayed 3 nights

safe and quiet; modest property needs uprgrade

10

Fred

Apr 12, 2024

·

Quiet and peaceful surroundings.

6

Sangthovy

Jul 18, 2023

·

Stayed 1 night

I hate to leave a pretty negative review, but this was the only hotel available in the area and if I would’ve known it was this bad I would had just skipped it and drove all the way home. The staff here is nice. It’s just the location and the people That were staying in this motel that gave me some bad vibes but other than that I get what I paid for!

10

Damita

Apr 5, 2024

·

Stayed 1 night

The floor was not vacuumed and the place is just Old but very quiet

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Dining

Not enough information in reviews.

Related guest reviews

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AI-generated summary based on recent guest reviews

Month	Average price
January	$77
February	$77
March	$76
April	$77
May	$77
June	$76
July	$77
August	$77
September	$72
October	$77
November	$77
December	$76

Su	Mo	Tu	We	Th	Fr	Sa
1 $71	2 $71	3 $71	4 $71	5 $71	6 $76	7 $76
8 $71	9 $71	10 $71	11 $71	12 $71	13 $76	14 $76
15 $71	16 $71	17 $71	18 $71	19 $71	20 $76	21 $76
22 $71	23 $71	24 $71	25 $71	26 $71	27 $76	28 $76
29 $71	30 $71

Su	Mo	Tu	We	Th	Fr	Sa
		1 $71	2 $71	3 $71	4 $76	5 $76
6 $71	7 $71	8 $71	9 $71	10 $71	11 $76	12 $76
13 $71	14 $71	15 $71	16 $71	17 $71	18	19 $76
20 $71	21 $71	22 $71	23 $71	24 $71	25 $76	26 $76
27 $71	28 $71	29 $71	30 $71	31 $71

Hacienda Motel

Prices for Hacienda Motel

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds, Pool View

Standard Room, Pool View

Guest reviews of Hacienda Motel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

Prices for upcoming dates