DownTown Boutique House - CA Domus Collection

Shower was bad and the toilet flush button didn’t always work but other than that we loved it!

Das Hotel ist super gelegen! 5 Minuten zur spanischen Treppe, 15 zum Trevi Brunnen. Geschäfte und Restaurants direkt vor der Türe. Das Hotel hat keinen Empfang, alles läuft per App, Mail oder Anruf. Dort ist immer jemand erreichbar und freundlich. Wichtig! Die Türe öffnet man mit einem Code per link. Das heißt auch nach einem langen Tag ist das Handy unerlässlich. Hatten immer etwas Angst um unseren Akku. Die Zimmer sind ruhig, da die Fenster gut isoliert sind. Aber dadurch fehlt einem frische Luft denn es ist nachts sehr laut. Klimaanlage gibt es nicht. Leider haben wir in 4 Tagen nicht einmal heiß duschen können. Das Zimmer hat auch einen kleinen Kühlschrank. Das Bett hatte keine richtigen Decken, nur ein riesiges Laken. Das Reinigungspersonal war sehr freundlich!!! Und am Abreisetag konnten wir das Gepäck im Haus lassen. Wer also den großen Hotelketten aus dem Weg gehen will und zentral wohnen möchte, der ist hier gut aufgehoben. Wir würden auch wiederkommen!

Property is in a fantastic location. It has an elevator, but note that there are still stairs on each floor.

We only stayed one night before our flight back home. the room was clean and comfortable but is not a hotel per se, its more like an apartment and you stay in rooms, elevator is tiny so prepare to take your luggage up a couple of flight of stairs, im ok with it but it was hard on my mom thats older so def a stay for younger people. The staff was super nice and we were late to check in and we had great communication about it. Its located on the heart of shopping and restaurants so very busy at night but the rooms are quiet. Comfy bed and spacious bath. No amenities at all.

Best experience! Marla was wonderful. Great location. Close to everything. So clean. The gentleman carried my really heavy bags down 4 flights of stairs. There’s an elevator but it stops between floors. Highly recommend!

The only comment I have is that the hotel amenities list the hotel has an elevator. True, but to get to the elevator you must climb a flight of stairs to get on and descind a flight getting off. If mobility is an issue, this is not a great stay. Otherwise, itsa great location.

Location is great, but the shower backed up and plumbing wasn’t very good.

Large room with very good air conditioning. Unfortunately the overhead shower wasn’t working properly, it took us until the last day to get it working as it had calcified. Hotel did offer for maintenance to come however not whilst we were present. The housekeeping also did not provide toilet paper beyond the first day and towels were only refreshed once. Hotel is okay if you want a large room and air conditioning however some other amenities are lacking.

The location of the hotel was perfect. It's right in the middle of all of Rome's attractions. You can walk to everything, except the airport. The drawback is you must walk up 2 flights of narrow stairs to get to the hotel. There is a small elevator that can fit 3 pieces of luggage and nothing else. The room was nice except there was mold in the fridge and it never got cold. The person at the desk quickly cleaned the fridge and apologized for it. The bathroom was the bigger issue, there was mold all over the tile in the shower. Nothing was done about that issue. I asked about the VIP gift of sparkling wine and the women at the desk had no idea what I was talking about.

They were awful. Their website says it is accessible. HA! Even with the elevator fixed it is not in any way accessible. You must go up 2 flights. I believe 1 to get to the elevator and 1 to get to the company door.. These people need to educate themselves on what that word means. Just another company in Rome who pretends to cater to the disabled. To top it off they lied about even having an elevator. Which was the only reason I booked the establishment.I have an injured knee (torn miniscus) and cannot go up and down the steps.We got there 530 or 6) when the reception was supposed to be there(730),no one was. I'm sure that is by design.that way they can't have a cancellation (24 hr notice) I told him nicely wouldn't be able stay. I made the reservation in good faith that they had thet elevator. i took them at their word that they had the elevator. I told him nicely that I have an injured knee and the elevator was the only reason I booked with them and that I wouldn't be able to stay. He said he couldn't afford to fix it. And that it was the building owners fault. I told him again I didn't ask HIM to fix it. How ridiculous? By now he's repeated that childish excuses at least 3 times.By now yes I'm angry and was yelling.Seriously? He keeps saying about fixing the damn thing. Then he said HIS family owned the hotel. I said then you can refund me. He said no I had to take it up with who I booked it through. (Of course. We've all heard that one) We know what happened next. Th

We stayed for 1 night. The entry stairwell could use a good cleaning. The room was quite nice and spacious. It took awhile to get hot water- had to let the tap run for quite awhile. Moira was very friendly and easy to deal with.

Excellent stay! Room was cleaned daily. Comfortable spacious room. Great location. Receptionist greeted us every encounter and made sure we were okay. Would highly recommend when in Rome!

BED BUGS .. I stayed in room 3 and informed the property that on leaving I had several bites on my arms and legs, more so than your normal mosquito bites. They assured me this had never happened there before and that I was mistaken. However, I went to a doctor immediately upon arriving in Florence (before sleeping anywhere else) and they told me that they were certainly bed bug bites. I have grappled with leaving this review because the staff were truly great except for their denial of this. The bites have gradually gotten worse and I have dealt with discomfort and embarrassment for the remainder of my trip.

I don’t understand how this hotel has any good reviews. The pictures are catfish! It’s very old, dirty and needs renovations. The entryway is dirty and the walls of the room are dirty. The bathroom had an odor and the shower was disgusting. Thankfully I stayed 1 night before going to the hotel, I didn’t shower that’s how bad the bathroom is! Apparently the previous guests kicked in the door so it was damaged. The host apologized & said it was getting fixed. The only positive is the location, you can walk to everything.

Really nice staff, spacious room, super clean. Great location.

Cleaning was everyday. Maybe a small point less for the finishing in the bathroom but it’s not due to a lack of cleaning. AC was useful during the warm nights. Service was good as we had all the help needed. Price/night is really good for the location in the center of Rome.

Wow, this property was amazing! The staff were so kind and welcoming, especially Moira. The location was perfect! It was very walkable to all the sights and even if we were feeling lazy, there was a subway station very close. The room was very clean and modern. There were lots of great restaurants and shops nearby. Moira, the main receptionist, was the star of our show though! We went into a cafe nearby to grab some snacks and waters for the night and we ran into Moira. She was so incredibly kind and paid our bill at the cafe!!!! I couldn’t believe it, what a kind act! She said it was her pleasure to host us at this hotel and wanted to extend her appreciation. My husband and I were so happy and grateful for this kind gesture. Not only was the room fabulous but the staff were so kind and genuine. Look no further and stay at this hotel!!

Didnt have food at hotel, but the location was excellent. Luca and his team were always helpful and very friendly. The room was immaculate and so roomy. Our stay there was delightful and i would do so again Me and mine really had a lovely 3 days.

The staff at the hotel were excellent. The size of the room was great, it was big enough for 2 adults and a child. We had a few lights that were not working and the staff were very quick to fix. Property is very central and walkable. The cleaners were was fantastic and so was the reception staff.

The location of the hotel was perfect. It's right in the middle of all of Rome's attractions. You can walk to everything, except the airport. The drawback is you must walk up 2 flights of narrow stairs to get to the hotel. There is a small elevator that can fit 3 pieces of luggage and nothing else. The room was nice except there was mold in the fridge and it never got cold. The person at the desk quickly cleaned the fridge and apologized for it. The bathroom was the bigger issue, there was mold all over the tile in the shower. Nothing was done about that issue. I asked about the VIP gift of sparkling wine and the women at the desk had no idea what I was talking about.

Não é um hotel, é uma hospedagem, como airbnb. Pontos positivos: - A localização é excelente. É possivel visitar os principais pontos turisticos a pé. - O serviço de arrumação no quarto funciona bem. Pontos negativos: - Não tem recepção. - Fica localizado em um predio bem antigo no Centro de Roma. O elevador não funciona. Precisa carregar sua bagagem pelas escadas (2 andares). - O acesso ao prédio à noite é feito por um link no app. Chegamos à noite não sabíamos disso, ficamos esperando na porta por um tempo até que um hóspede saiu e nos informou. - O apartamento é apertado e desfuncional. - Após fazer o check out às 10h não tem onde deixar a bagagem, caso precise até mais tarde. Te cobram uma taxa "late check-out" por E$ 25.00.

Close to a lot of the main attractions. Make sure your deluxe room is the one you want. We ended up in their very small room for 2 people and luggage. It worked but we thought the room we booked was bigger.

We booked a last minute trip to Rome for 1 night. This hotel was one of the cheapest within our budget, but definitely looked the best, which is why we ended up booking it. The location is brilliant, very near to the Spanish steps, but not so much footfall outside that it disturbs you at night. Moira was in contact via WhatsApp the day before and we discussed check in. She was so lovely and kind, we were even able to check in early which was a nice bonus! The room itself was spacious and bright. Had everything we needed and more including complimentary toiletries and tea/ coffee / biscuits. There was also a mini fridge to use which we found handy. The bed was comfy and the shower was powerful. I have 0 complaints about this property and will certainly book again when next in Rome!

Central location: very close to the Pantheon, Trevi fountain and Spanish steps. Comfortable, but definitely no luxury items. Clean. Very poor WiFi. In terms of the price, it is average value for money.

I was very disappointed in the room here. Yes, Maura was nice and helpful. However the room was just a place to crash—devoid of any attempt to look cheery or even pleasant. Coffee machine in room, worth paper cups not meant for hot beverages. That said, cups weren’t replaced the next day. Most of all —the dismal and dirty carpeting that led to the “hotel.” The only thing it had going for it was the location.

We only stayed one night before our flight back home. the room was clean and comfortable but is not a hotel per se, its more like an apartment and you stay in rooms, elevator is tiny so prepare to take your luggage up a couple of flight of stairs, im ok with it but it was hard on my mom thats older so def a stay for younger people. The staff was super nice and we were late to check in and we had great communication about it. Its located on the heart of shopping and restaurants so very busy at night but the rooms are quiet. Comfy bed and spacious bath. No amenities at all.

Super central beliggenhed og pænt værelse.

Great location, easy to access main attractions in area. Quiet and beds were comfortable.

Belle chambre spacieuse.

Didnt have food at hotel, but the location was excellent. Luca and his team were always helpful and very friendly. The room was immaculate and so roomy. Our stay there was delightful and i would do so again Me and mine really had a lovely 3 days.

TLDR: This place is a mess This isn’t a hotel. It’s six rooms on the second floor of a building with a grungy entrance. Arrived at 7 p.m., which is within the reception hours, to find no one there. (A maintenance man who spoke no English was in a different room.) Via WhatsApp, I’m told which room is mine and that the key is in the door. I go in, unpack, shower and crawl in bed. After 10 p.m., there’s a knock on my door. Handed a phone on which the “owner” berates me for several minutes for stealing services I didn’t pay for. Apparently, I was supposed to be in a different room. So I pack up and move. I message whoever told me the room number on WhatsApp and I’m told, “We're very sorry for the inconvenience. For this reason, we'll be refunding you for this night.” Mistakes happen. This was nice of them. Still doesn’t excuse the owner for screaming at me uncontrollably then hanging up on me, but whatever. Refund. Never. Happens. Asked about it the one time I saw someone on the property, assured it was in the works. Following messages via WhatsApp and email are ignored. Hotels.com can’t get a response. Complete silence. I don’t know where all these other reviews about a delightful time with someone named Moira came from. But she sounds delightful.

We booked a last minute trip to Rome for 1 night. This hotel was one of the cheapest within our budget, but definitely looked the best, which is why we ended up booking it. The location is brilliant, very near to the Spanish steps, but not so much footfall outside that it disturbs you at night. Moira was in contact via WhatsApp the day before and we discussed check in. She was so lovely and kind, we were even able to check in early which was a nice bonus! The room itself was spacious and bright. Had everything we needed and more including complimentary toiletries and tea/ coffee / biscuits. There was also a mini fridge to use which we found handy. The bed was comfy and the shower was powerful. I have 0 complaints about this property and will certainly book again when next in Rome!

The staff handling their WhatsApp, she's super helpful and responsive. This is crucial esp when they dont have a regular manned reception desk. So all of you who book this hotel can rest assure you will be well virtually taken care of. The location is good too. A nice 7-10mins walk to Spagna station while walking alongside shops and cafes so it doesn't actually feel like the walk is far and it's not secluded. After my stay, I even whatsapped the hotel about some areas that needed deep cleaning and she replied me very positively telling me she will inform the cleaning ladies. The TV only has Italian channels. The shared pantry/ snacks corner outside the rooms provides a coffee machine and capsules but just no creamer/ milk - so coffee the italian way~

We enjoyed staying at this property. The staff was friendly and incredibly helpful. They did such a great job at communicating with us. I highly recommend!

This hotel was absolutely perfect for me and my husband. The area was conveniently located to amazing name brand shopping, great food, coffee but most of all it is extremely easy to get to the tourist sites from this location. Spanish steps, Trevi fountain, Pantheon and Borghese Gallery were all walkable from here. At the hotel itself Moira is absolutely wonderful and helpful. She gave amazing recommendations and helped us when it came to transportation questions. I was nervous about navigating Rome for the 1st time but I was pleasantly surprised at how easy everything was and close it was from this hotel. Price, location and hospitality did it for me! This is where I'l stay again when I come back. 10/10 recommend.

Moira was so kind and VERY helpful. From start to finish she knew our names and was always friendly snd helpful. This property is in a great location. Walkable and safe. Thank you Moira for making our trip memorable

Enrica was so helpful with our check-in when we arrived and took the time to wait for us , we are very pleased with our stay and all the staff so friendly and helpful with everything, fabulous hotel

La chambre n'a pas été faite tous les jours. Il y a eu un problème avec le paiement. Plutôt que de nous contacter, le gérant nous a laissé un mot papier dans la chambre nous menaçant directement d'appeler la police sans même nous avertir une première fois du problème sachant qu'il n'y avait jamais personne à l'accueil de l'hôtel.

Didnt have food at hotel, but the location was excellent. Luca and his team were always helpful and very friendly. The room was immaculate and so roomy. Our stay there was delightful and i would do so again Me and mine really had a lovely 3 days.

Stayed here 4 nights and had the best experience! This boutique hotel is in the ideal location, within close walking distance from great shops, bars, restaurants and Rome’s major landmarks and attractions. Room is clean, spacious and came with all the necessities. Staff members here were some of the friendliest, most helpful and accommodating people I have met throughout my entire trip here in Italy. Grazie mille, Moira and Alberto. I travelled solo and felt completely safe and comfortable the entire duration of my stay, so much so that I ended up extending my stay another night. I can’t recommend this place enough and would definitely stay here again!

Moira and her team couldnt have made us feel any more welcome. Location is 1st class, 10 mins from the Spanish steps and the Trevi fountain. Huge selection of restaurants near by as well as fantastic shopping. We would highly recommend.

Super central beliggenhed og pænt værelse.

Perfect location

Staff is very helpful. Ideal location and close to everything.

The street, though perfectly positioned for the Metro and many sites by foot, is largely without restaurants and bars, so it becomes quite calm and quiet at night.

The only comment I have is that the hotel amenities list the hotel has an elevator. True, but to get to the elevator you must climb a flight of stairs to get on and descind a flight getting off. If mobility is an issue, this is not a great stay. Otherwise, itsa great location.

Frábærlega staðsett hótel í göngufæri við alla helstu ferðamannastaði. Fullt af veitingastöðum og verslunum allt í kring.

Great location. All the sites within walking distance. Would stay here again.

Amazing hotel in downtown Rome. I will definitely come back to this wonderful hotel!

Excellent property in the heart of downtown Rome!

Me gustó mucho la atención y la localización y si tengo que poner que no me gustó podría ser que con el beneficio VIP no hay mucha diferencia ya que no te ofrecen ascenso de categoría respecto a la botella si me la entregaron

Great property for those interested in visiting popular tourist spots in Rome. The property had a small fridge, small provides breakfast, safe, and comfortable bed. Unfortunately TV didn’t have available streaming services available. Overall would visit again if staying in Rome due to location to tourist spots and nearby restaurants and bars.

The staff handling their WhatsApp, she's super helpful and responsive. This is crucial esp when they dont have a regular manned reception desk. So all of you who book this hotel can rest assure you will be well virtually taken care of. The location is good too. A nice 7-10mins walk to Spagna station while walking alongside shops and cafes so it doesn't actually feel like the walk is far and it's not secluded. After my stay, I even whatsapped the hotel about some areas that needed deep cleaning and she replied me very positively telling me she will inform the cleaning ladies. The TV only has Italian channels. The shared pantry/ snacks corner outside the rooms provides a coffee machine and capsules but just no creamer/ milk - so coffee the italian way~

The property is located in area that is walkable to all the historical sites in Rome. There are plenty of restaurants and shopping opportunities around and yet it was very quiet at our hotel room and did not hear any of the street noise outside. The bed is very comfortable with top notch beddings. The safe was not working but was easily fixed. Moira, the receptionist at the desk was the real gem of this place and helped us a lot from calling the tour company when we were running late to getting us a cab. We did get a bottle of sparkling wine too! We will definitely return if opportunity comes to return to Rome.

I had an excellent experience at the hotel. It’s location is perfect, close to everything, in a pedestrian street with shops and restaurants. The room was very comfortable, lots of space, and light. It was very clean and had everything we needed. Moira at the reception was so kind and helpful, she called me in advance and sent me directions, then she greeted me and kept my bags until it was time to check in. She was always attentive at our needs, gave us directions, and even helped me sending me home something that my daughter left behind in the room. Moira was a great host. I would recommend this hotel, very happy with my choice and would definitely go back.

Didnt have food at hotel, but the location was excellent. Luca and his team were always helpful and very friendly. The room was immaculate and so roomy. Our stay there was delightful and i would do so again Me and mine really had a lovely 3 days.

The location of the hotel was perfect. It's right in the middle of all of Rome's attractions. You can walk to everything, except the airport. The drawback is you must walk up 2 flights of narrow stairs to get to the hotel. There is a small elevator that can fit 3 pieces of luggage and nothing else. The room was nice except there was mold in the fridge and it never got cold. The person at the desk quickly cleaned the fridge and apologized for it. The bathroom was the bigger issue, there was mold all over the tile in the shower. Nothing was done about that issue. I asked about the VIP gift of sparkling wine and the women at the desk had no idea what I was talking about.