Name: Aziza Paradise Hotel
Address: BM Road, Puerto Princesa, MIMAROPA, PH
Price range: 44 $US–60 $US per night
Rating: 8.15

Ce qu'en disent des voyageurs

D'après les récents avis concernant l'hôtel Aziza Paradise, les voyageurs soulignent l'agréable piscine et le petit-déjeuner savoureux et varié, tout en notant que l'établissement vieillit et présente des problèmes d'entretien, tels qu'une eau chaude irrégulière et un mobilier daté.

Les commentaires concernant la propreté sont mitigés : certaines chambres sont décrites comme impeccables, tandis que d'autres signalent des odeurs, du linge de lit humide ou de la moisissure. L'emplacement est généralement pratique pour accéder à l'aéroport et à un centre commercial voisin, bien que certains trouvent le quartier délabré ou éloigné des bars et des restaurants. Le service est largement salué, mais quelques plaintes isolées font état de désorganisation, de frais supplémentaires au petit-déjeuner ou d'erreurs avec la navette. Dans l'ensemble, cet hôtel est une base confortable et adaptée aux familles, plutôt qu'un séjour de luxe.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La piscine, les services de spa et les animations occasionnelles reçoivent souvent des éloges, et une navette aéroport est disponible. Cependant, l'établissement présente des signes d'usure, il n'y a pas d'ascenseur et certains équipements et aménagements de la piscine nécessitent une maintenance.

Avis de voyageur à ce sujet

10

Natasha

30 mai 2025

·

A séjourné 2 nuits

Lovely hotel. Great pool. Great breakfast. They made pancakes in character shapes. Welcome drink and water with fruit infusions available too

8

Mark

7 janv. 2024

·

A séjourné 3 nuits

Pros Really friendly and super helpful staff 10-15 minutes from the airport Quiet neighborhood 15-20 minute walk to Robinsons Mall Great variety of food at the breakfast buffet. Hot items change daily. Great pool Live entertainment Cons The hotel has seen better days. Some areas need refreshing. General fit and finish issues. Biggest pet peeve was functional stuff like our bathroom faucet spraying too vigorously that it would splash onto our clothing Not enough pool loungers Live entertainment past 9 pm (quiet time doesn’t start until 10 pm) Walls are paper thin – I could hear the baby next door crying as well as someone snoring. Needed to wear ear plugs.

8

Radney Paul

31 oct. 2024

·

A séjourné 1 nuit

Just needs good property maintenance.

6

Richard

21 mars 2025

·

A séjourné 1 nuit

Marginal because the facilities are in desperate need of attention

8

Lawna

12 déc. 2023

·

A séjourné 1 nuit

The staff were amazing. Quite enjoyed the stay. The pool needs a little attention such as a rail you can’t use but still love the place and would recommend it!

6

Richard

21 mars 2025

·

A séjourné 1 nuit

Marginal value with facilities in desperate need of attention. The staff were wonderful. The live music in the waiting area was fabulous and will be the one thing that makes the trip memorable.

8

Clarence

2 juil. 2024

·

A séjourné 2 nuits

Great amenities and excellent staff and dining service. Relaxing facilities and great spa service

4

Charity

25 oct. 2024

·

A séjourné 3 nuits

I am so disappointed in this hotel. Our shower disnt have a curtain so as you shower the bathroom floods, the internet sucks and you have to enter a new code daily, they have a coffee station in the room but no outlets anywhere near the setup so we had to move the kettle into the bathroom where the only plug was. No elevators and or transportation to help you get around the city and their hotel transport isnt free.

8

Calvin

19 juil. 2024

·

A séjourné 3 nuits

An oasis in the middle of a worn out neighborhood. This place is great. The food and service was 5 star and the airport shuttle was very convenient. It’s a resort, so they have a full service spa so my wife and I scheduled a1 hour message for ourselves and facials for our daughters, both were very affordable. The pool felt great, even in the rain. The room was very comfortable but the water took a long time to get warm. There’s no elevator but the staff is very helpful with the luggage. We would definitely stay here again.

10

Lachlan

23 août 2024

·

A séjourné 2 nuits

Great food. Great pool

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les avis sont partagés : plusieurs clients ont trouvé leurs chambres propres et bien entretenues, tandis que d'autres ont noté des odeurs, du linge de lit humide, de la moisissure dans les douches ou des fuites.

Avis de voyageur à ce sujet

2

Delilah

5 janv. 2025

·

A séjourné 4 nuits

Very disorganized. Made an appointment for manicure and pedicure but nobody was available to do my nails. Had to rebook the next day but the same thing happened. We booked for the shuttle going to the airport and we were first on the list, but they accommodated some group instead. We almost miss our flight. Also the room that they gave us smelled like mold, there were leaks on the walls and the beddings were wet with moisture so we had to transfer to another room so INCONVENIENT. I will never go back to your place again and will never recommend your place to anybody

10

Jillian

16 oct. 2024

·

A séjourné 1 nuit

We love the food in their restaurant. We love almost everything, except that the AC in our room leaked on 1 bed and on thr floor and wet some of the clothes stowed on top of the bed.

10

Dietmar

19 août 2023

·

A séjourné 26 nuits

We my fiancee the kids and I stayed at the Paradise Hotel Puerto Princesa for 1 month. The hotel is very good, the employees in all areas do a very good job. The food is very good and varied. The rooms are well equipped and clean. There is a nice outdoor pool a gym and a bar with billiards and a large restaurant.

10

Agnes

20 févr. 2024

·

A séjourné 2 nuits

The place is nice roomy a d clean. Highly ecommended especially for families. Staff are courteous

10

Listerpaul

20 juin 2023

·

A séjourné 1 nuit

Place is nice and clean

2

Wilfredo R

20 déc. 2025

·

A séjourné 3 nuits

The room is uncomfortable, specially the bedsheets feels wet, luck of cleanliness, the sink, shower is flooded when is being used. Its smell pee in room.

8

Consuelo

27 nov. 2022

·

A séjourné 3 nuits

The room is big but lacking in amenities like wash towel and dresser. The shower has lots of mildew and lime deposits. The mirror needs an upgrade.

10

Daenielle

10 avr. 2024

·

A séjourné 3 nuits

Enjoyed everything during our stay. The staff was very nice, we were treated with respect the whole time. The room was very clean and the food here was delicious! Would love to visit again in the future.

10

Craig

15 août 2023

·

A séjourné 5 nuits

Staff are amazing, friendly, passionate and genuinely caring. We Can tell every single person is proud to work and serve at Aziza. We have stayed multiple times back in 2018 and 2019, and in 2023 its great to see they really have put a lot of effort to keep the property fresh. It still wowed us. One of the best lobbies ive been to (covered open air lobby and it is stunning - welcoming even as a daily rest area - its quite expansive, inciting and relaxing) Rooms are maintained and still quality, great beds. Great daily housekeeping service. Never had to call for any issues except a blocked toilet soon after we arrived but was immediately resolved and never reoccurred. We rented a car and parking was never an issue inside the property. Prior to arrival, enquires via email were promptly answered (usually within 20mins) They do have airport shuttle service available.

4

Stephanie

16 juin 2023

·

A séjourné 4 nuits

We booked this hotel literally at the very last minute as our previously arranged accommodations did not work out. Found this site on Expedia and booked from there. The accommodations were better then other places but there is still a lot of improvement that could be done. Overall staff was friendly, few spoke English and because of the langue barrier I think some became timid in offering assistance. Yet some staff went above and beyond for us. The tours offered through the hotel was nice, affordable and friendly. The rooms were disappointing not very clean. Housekeeping did not come to our room to clean until around 430 every day (we stayed 2 nights). We had to call the front desk 3 different times to have our toilet unclogged even when all we did was pee. The restaurant was open early and did offer a good variety of food for buffet. But once the food was gone no more was made. So if you didn’t get to the breakfast early you choices were limited. I really dislike giving bad reviews and struggles with writing this one, but want other to be aware of what to expect when staying here. Really hoping that hotel management will read these reviews and find ways to improve the hotel and the service offered.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres montrent leur âge, avec un mobilier daté et des problèmes d'entretien tels qu'une eau chaude irrégulière et des problèmes occasionnels de climatisation ou de plomberie. Certains clients ont également apprécié les lits confortables et les chambres côté piscine plus lumineuses.

Avis de voyageur à ce sujet

8

Mark

7 janv. 2024

·

A séjourné 3 nuits

Pros Really friendly and super helpful staff 10-15 minutes from the airport Quiet neighborhood 15-20 minute walk to Robinsons Mall Great variety of food at the breakfast buffet. Hot items change daily. Great pool Live entertainment Cons The hotel has seen better days. Some areas need refreshing. General fit and finish issues. Biggest pet peeve was functional stuff like our bathroom faucet spraying too vigorously that it would splash onto our clothing Not enough pool loungers Live entertainment past 9 pm (quiet time doesn’t start until 10 pm) Walls are paper thin – I could hear the baby next door crying as well as someone snoring. Needed to wear ear plugs.

6

Randall

2 janv. 2025

·

A séjourné 3 nuits

Staff were nice and friendly,, food was good .. my main dislike was the water in the shower was cold only

8

Bryan

24 déc. 2024

·

A séjourné 6 nuits

Poor WiFi in the room.

8

Radney Paul

31 oct. 2024

·

A séjourné 1 nuit

Just needs good property maintenance.

8

Brian

10 févr. 2024

·

A séjourné 3 nuits

The problem with the hot water was annoying

10

Jillian

16 oct. 2024

·

A séjourné 1 nuit

We love the food in their restaurant. We love almost everything, except that the AC in our room leaked on 1 bed and on thr floor and wet some of the clothes stowed on top of the bed.

10

Dietmar

19 août 2023

·

A séjourné 26 nuits

We my fiancee the kids and I stayed at the Paradise Hotel Puerto Princesa for 1 month. The hotel is very good, the employees in all areas do a very good job. The food is very good and varied. The rooms are well equipped and clean. There is a nice outdoor pool a gym and a bar with billiards and a large restaurant.

6

Grete Christine

3 déc. 2025

·

A séjourné 1 nuit

Ok hotell, men litt gammelt og slitt.

10

Emma

28 mars 2024

·

A séjourné 1 nuit

Friendly staff, big pool, lovely rooms and close to the airport

8

Maria Cecilia

18 juil. 2025

·

A séjourné 2 nuits

The buffet breakfast is excellent. The condition of the room does not meet my expectation its small and furniture not up to date. Location is not bad mall is very close. Over all not a bad place for 2 days lay over.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est un point fort, avec de nombreuses mentions de personnel amical, serviable et réactif dans tout l'établissement. Quelques clients ont signalé une désorganisation ou des problèmes de communication concernant les réservations, les frais de petit-déjeuner ou les arrangements de navette aéroport.

Avis de voyageur à ce sujet

2

Delilah

5 janv. 2025

·

A séjourné 4 nuits

Very disorganized. Made an appointment for manicure and pedicure but nobody was available to do my nails. Had to rebook the next day but the same thing happened. We booked for the shuttle going to the airport and we were first on the list, but they accommodated some group instead. We almost miss our flight. Also the room that they gave us smelled like mold, there were leaks on the walls and the beddings were wet with moisture so we had to transfer to another room so INCONVENIENT. I will never go back to your place again and will never recommend your place to anybody

10

Melizza

27 juil. 2024

·

A séjourné 3 nuits

Very nice staff

10

Melizza

27 juil. 2024

·

A séjourné 12 nuits

Nice open area in the lobby. Excellent service from the hotel staff

10

Cecilia

11 avr. 2025

·

A séjourné 7 nuits

The staff is very nice, and helpful in over staff. I will recommend this hotel to anybody that taking a vacation to puerto princessa. 10/10

10

James

8 mai 2024

·

A séjourné 3 nuits

The staff was very friendly and helpful. Great breakfast that was different every morning. Eggs fixed to order. Clean room and great pool.

10

Bryan

19 avr. 2025

·

A séjourné 3 nuits

The staff was incredibly gracious and accommodating.

10

MARILAG

29 mai 2024

·

A séjourné 3 nuits

Excellent customer service. Staff are friendly and accommodating.

10

Danny

1 mars 2025

·

A séjourné 3 nuits

Very nice hotel, accomodation, very friendly & helpful staff, excellent buffet breakfast, restaurant food was very good

4

Loida

20 janv. 2024

·

A séjourné 1 nuit

when we got into our rooms . It smelled of wood not the forest kind but the wood that hasnt been used in a while . Same with the towels . Understandable that some rooms are not used all the time but atleast check of the smell and also some of the areas in the room looked unkept ie - chair was dirty , dust on the windows. Our other room's toilet flush wasnt working but since we were only staying for 1 night my realtives just asked if we can have a taboo since we didnt want to get seperate rooms but never got 1. communication with check in receptionist and breakfast staff made not only the rest of the stay bad but the fact that they wanted me to resolve the matter while i was still eating breakfast made me very upset . The assitant manager that i spoke to explained why & i definitely understood the reasoning BUT the fact that it wasnt explained to me upon check in & also updated our beakfast voucher as 3 each room .. it did not make sense to me that i was told after the fact we were eating breakfast the next day that i had to pay another extra . I am unsure i have communicated this enough to the assitant manager since she was repeating the same thing that she said twice and i was repeating the same thing BUT when she turned to the one of the breakfast staff that was standing next to me and talked to her as if i wasnt standing in front of them .. that really put it over the top .if it wasnt for the laing pizza and some staff were great it was be a 1 star for me and my group.

10

Craig

15 août 2023

·

A séjourné 5 nuits

Staff are amazing, friendly, passionate and genuinely caring. We Can tell every single person is proud to work and serve at Aziza. We have stayed multiple times back in 2018 and 2019, and in 2023 its great to see they really have put a lot of effort to keep the property fresh. It still wowed us. One of the best lobbies ive been to (covered open air lobby and it is stunning - welcoming even as a daily rest area - its quite expansive, inciting and relaxing) Rooms are maintained and still quality, great beds. Great daily housekeeping service. Never had to call for any issues except a blocked toilet soon after we arrived but was immediately resolved and never reoccurred. We rented a car and parking was never an issue inside the property. Prior to arrival, enquires via email were promptly answered (usually within 20mins) They do have airport shuttle service available.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour accéder à l'aéroport et proche de Robinsons Mall, avec un cadre généralement calme. Certains ont trouvé les environs délabrés ou un peu éloignés de la vie nocturne et des restaurants.

Avis de voyageur à ce sujet

8

Mark

7 janv. 2024

·

A séjourné 3 nuits

Pros Really friendly and super helpful staff 10-15 minutes from the airport Quiet neighborhood 15-20 minute walk to Robinsons Mall Great variety of food at the breakfast buffet. Hot items change daily. Great pool Live entertainment Cons The hotel has seen better days. Some areas need refreshing. General fit and finish issues. Biggest pet peeve was functional stuff like our bathroom faucet spraying too vigorously that it would splash onto our clothing Not enough pool loungers Live entertainment past 9 pm (quiet time doesn’t start until 10 pm) Walls are paper thin – I could hear the baby next door crying as well as someone snoring. Needed to wear ear plugs.

8

Barbara

28 mai 2025

·

A séjourné 3 nuits

Like- good location, great breakfast , friendly staff

10

Robert

19 janv. 2024

·

A séjourné 3 nuits

Très beau complexe, chambre confortable, nourriture très bonne et le personnel est serviable et sympathique. Le seul point négatif c est que l hôtel est un peu loin des restaurants et bars. Il faut y aller en tuk-tuk

10

Emma

28 mars 2024

·

A séjourné 1 nuit

Friendly staff, big pool, lovely rooms and close to the airport

8

Ida

10 déc. 2022

·

A séjourné 1 nuit

Servicen var helt otrolig! Litet mysigt hotell med bra priser både för övernattning och i restaurangen, en lunch låg på ca 60-80kr och en öl 20kr drink Max 40kr. Poolområdet är mysigt men begränsat med platser för att ligga i solen men det är nästan ingen som vill det pga värmen så vi hittade oss alltid en plats i solen. 10min in till Puerto Princessa ”centrum” och köpcenter som kostar ca 30kr med tricycle. Tips är att åka ner till ”night market” by the bay och käka på kvällen, mysigt och få turister! Hotellrummet var okej, sängarna var hårda och lite saker i badrummet behöver åtgärdas men allt fungerade så ändå ok för vår del.

8

Lillibeth

1 avr. 2024

·

A séjourné 5 nuits

Shopping, go around

8

Calvin

19 juil. 2024

·

A séjourné 3 nuits

An oasis in the middle of a worn out neighborhood. This place is great. The food and service was 5 star and the airport shuttle was very convenient. It’s a resort, so they have a full service spa so my wife and I scheduled a1 hour message for ourselves and facials for our daughters, both were very affordable. The pool felt great, even in the rain. The room was very comfortable but the water took a long time to get warm. There’s no elevator but the staff is very helpful with the luggage. We would definitely stay here again.

10

Jill

23 avr. 2023

·

A séjourné 4 nuits

The staff are friendly and helpful. The restaurant has a lot of variety and great food. The pool is wonderful. It’s quiet and so easy to go on tours or into town on a trike . The rooms are currently being updated, but they are spotless and comfortable. I would stay here again. It was a great find.

8

Maria Cecilia

18 juil. 2025

·

A séjourné 2 nuits

The buffet breakfast is excellent. The condition of the room does not meet my expectation its small and furniture not up to date. Location is not bad mall is very close. Over all not a bad place for 2 days lay over.

10

Craig

15 août 2023

·

A séjourné 5 nuits

Staff are amazing, friendly, passionate and genuinely caring. We Can tell every single person is proud to work and serve at Aziza. We have stayed multiple times back in 2018 and 2019, and in 2023 its great to see they really have put a lot of effort to keep the property fresh. It still wowed us. One of the best lobbies ive been to (covered open air lobby and it is stunning - welcoming even as a daily rest area - its quite expansive, inciting and relaxing) Rooms are maintained and still quality, great beds. Great daily housekeeping service. Never had to call for any issues except a blocked toilet soon after we arrived but was immediately resolved and never reoccurred. We rented a car and parking was never an issue inside the property. Prior to arrival, enquires via email were promptly answered (usually within 20mins) They do have airport shuttle service available.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner et la restauration sur place sont fréquemment salués pour leur goût et leur variété, avec des œufs préparés à la demande lors de certains séjours. Les inconvénients mineurs incluent des frais supplémentaires pour l'expresso et un réapprovisionnement limité en cas d'arrivée tardive au petit-déjeuner.

Avis de voyageur à ce sujet

10

Natasha

30 mai 2025

·

A séjourné 2 nuits

Lovely hotel. Great pool. Great breakfast. They made pancakes in character shapes. Welcome drink and water with fruit infusions available too

8

Barbara

28 mai 2025

·

A séjourné 3 nuits

Like- good location, great breakfast , friendly staff

8

Michelle

13 avr. 2024

·

A séjourné 2 nuits

Lovely pool side and lobby!! The breakfast variety was awesome.

10

James

8 mai 2024

·

A séjourné 3 nuits

The staff was very friendly and helpful. Great breakfast that was different every morning. Eggs fixed to order. Clean room and great pool.

10

Enric

30 août 2024

·

A séjourné 3 nuits

Very good hotel. Exellent food at the restaurant. They help you on moving around or contracting trips/activities in the area.

10

Donald

18 déc. 2024

·

A séjourné 2 nuits

The friendly staff, great food, accommodations, and the pool added to our fantastic Phillipine island experience.

4

Oualid

18 avr. 2025

·

A séjourné 3 nuits

The hotel has no sense of customer service, they made me pay 500 pesos for a broken glass. If you want an espresso you have to pay extra at breakfast, it's an incredible first time in my life that I've seen such rules. When you pay, the hotel doesn't have change. Really bad experience.

10

Jill

23 avr. 2023

·

A séjourné 4 nuits

The staff are friendly and helpful. The restaurant has a lot of variety and great food. The pool is wonderful. It’s quiet and so easy to go on tours or into town on a trike . The rooms are currently being updated, but they are spotless and comfortable. I would stay here again. It was a great find.

10

Danny

1 mars 2025

·

A séjourné 3 nuits

Very nice hotel, accomodation, very friendly & helpful staff, excellent buffet breakfast, restaurant food was very good

4

Stephanie

16 juin 2023

·

A séjourné 4 nuits

We booked this hotel literally at the very last minute as our previously arranged accommodations did not work out. Found this site on Expedia and booked from there. The accommodations were better then other places but there is still a lot of improvement that could be done. Overall staff was friendly, few spoke English and because of the langue barrier I think some became timid in offering assistance. Yet some staff went above and beyond for us. The tours offered through the hotel was nice, affordable and friendly. The rooms were disappointing not very clean. Housekeeping did not come to our room to clean until around 430 every day (we stayed 2 nights). We had to call the front desk 3 different times to have our toilet unclogged even when all we did was pee. The restaurant was open early and did offer a good variety of food for buffet. But once the food was gone no more was made. So if you didn’t get to the breakfast early you choices were limited. I really dislike giving bad reviews and struggles with writing this one, but want other to be aware of what to expect when staying here. Really hoping that hotel management will read these reviews and find ways to improve the hotel and the service offered.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	46 $US
février	50 $US
mars	45 $US
avril	48 $US
mai	44 $US
juin	44 $US
juillet	46 $US
août	50 $US
septembre	47 $US
octobre	42 $US
novembre	43 $US
décembre	45 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $48
18 $49	19 $48	20 $48	21 $60	22 $44	23 $44	24 $49
25 $48	26 $49	27 $49	28 $49	29 $49	30 $47	31 $48

di	lu	ma	me	je	ve	sa
1 $49	2 $48	3 $50	4 $48	5 $56	6 $49	7 $50
8 $51	9 $49	10 $46	11 $53	12 $49	13 $49	14 $48
15 $49	16 $56	17 $54	18 $49	19 $56	20 $54	21 $45
22 $51	23 $56	24 $56	25 $50	26 $56	27 $56	28 $54
29 $56	30 $56

Aziza Paradise Hotel

Prix pour Aziza Paradise Hotel

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À propos de cet établissement

Emplacement

Options de chambre

Chambre Familiale, vue piscine

Chambre Triple Deluxe, vue jardin (Triple Sharing)

Chambre Deluxe, vue piscine

Chambre Deluxe

Presidential Suite

Chambre Supérieure avec lits jumeaux

Family Suite

Chambre Triple Deluxe, vue jardin

Chambre Triple Deluxe, vue piscine, rez-de-chaussée

Chambre Supérieure

Chambre Deluxe, accès piscine

Chambre Familiale, accès piscine

Pool Villa

Chambre Familiale

Avis des voyageurs sur Aziza Paradise Hotel

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Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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