Name: Grand Hotel & Casino
Address: Lini Highway, Port Vila, VU
Price range: 183 $–201 $ per night
Rating: 8

Was Gäste sagen

In aktuellen Bewertungen des Grand Hotel & Casino loben Reisende durchweg das freundliche Personal und die zentrale Lage am Wasser mit Hafenblick, während das Feedback zur Zustand der Zimmer, der Qualität des Essens und der Instandhaltung zwischen kürzlich renoviertem Komfort und veralteten Bereichen, die Aufmerksamkeit benötigen, variiert.

Die Zimmer reichen von geräumigen, renovierten Suiten bis hin zu veralteten Grundrissen mit Problemen bei der Instandhaltung, wie z. B. schwache Klimaanlage, begrenzter Stauraum und gelegentliche Geräusche von nahegelegenen Docks oder Bauarbeiten. Auch die Einrichtungen erhalten gemischtes Feedback: Es gibt gelegentliche Schließungen des Pools oder spärlichen Schatten, Zigarettenrauch, der aus dem Casino in öffentliche Bereiche weht, und Berichte über muffig riechende, schlecht beleuchtete Aufzüge sowie Bereiche, die renoviert werden. Die kulinarischen Erlebnisse reichen von köstlichen Mahlzeiten bis hin zu enttäuschenden, unbeständigen Buffets und nicht verfügbaren Menüpunkten, und der Service kann in Bezug auf Management, Aufmerksamkeit oder Abrechnung variieren. Am besten geeignet für Reisende, die Wert auf die Lage legen und nicht auf einheitliche Perfektion bestehen.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Das Feedback ist gemischt. Gäste erwähnen gelegentliche Schließungen des Pools oder begrenzten Schatten, Zigarettenrauch, der aus dem Casino in Gemeinschaftsbereiche weht, sowie Probleme wie muffig riechende, düstere Aufzüge, neben einigen Renovierungsarbeiten.

Ähnliche Gästebewertungen

10

Russell

23. Juli 2023

·

Aufenthalt für 4 Nächte

Loved the close proximity to town and hospital. Great pool for early morning swims.

10

Greg

5. Juni 2024

·

Aufenthalt für 7 Nächte

It was undergoing some upgrading painting outside, but very nice

6

Alan

20. Aug. 2024

·

Aufenthalt für 7 Nächte

We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.

10

CAROLINE

6. Sept. 2024

·

Aufenthalt für 3 Nächte

This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.

10

Costa

13. Juni 2024

·

Aufenthalt für eine Nacht

Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.

8

Veniana

9. Sept. 2024

·

Aufenthalt für 3 Nächte

Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags

6

Steven

5. Nov. 2024

·

Aufenthalt für 5 Nächte

Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday. Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else.

4

Stanley

5. Jan. 2024

·

Aufenthalt für 10 Nächte

The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!

8

WARREN

26. Aug. 2024

·

Aufenthalt für 4 Nächte

lovely helpful staff. Internet so-so. - A few problems with the shower but came right,

4

Francis

25. Sept. 2024

·

Aufenthalt für 5 Nächte

Hôtel demandant une complète rénovation. Exception faite de la piscine, chambres, réception, restaurant etc tout est à moderniser. Personnel gentil et souriant mais totalement inefficace et peu crédible. Je ne conseille pas cet hôtel.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Uneinheitlicher Standard: Einige Gäste erwähnen saubere oder renovierte Zimmer, während andere über Rauchgeruch, schmutzige Fugen in öffentlichen Bereichen und einen mangelhaften Reinigungsservice berichten.

Ähnliche Gästebewertungen

8

Kerry

3. Juli 2023

·

Aufenthalt für 13 Nächte

Very clean, the staff very helpful and friendly. Restaurant mediocre. Too many dishes on the menu that weren't available. Take them off the menu. Restaurant not value for money.

6

Linda

3. Dez. 2024

·

Aufenthalt für 2 Nächte

We found the room got too hot as air conditioner wasn’t working properly

6

Damien

12. Nov. 2024

·

Aufenthalt für 3 Nächte

The corner suite is a great look! The finishes are extremely dated

8

Adam

11. Dez. 2024

·

Aufenthalt für eine Nacht

We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price.

8

Veniana

9. Sept. 2024

·

Aufenthalt für 3 Nächte

Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags

6

Pål

16. Feb. 2023

·

Aufenthalt für 2 Nächte

Sentralt, med fin utsikt og god service, men slitent hotell som trenger renovering

4

Stanley

5. Jan. 2024

·

Aufenthalt für 10 Nächte

The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!

4

Francis

25. Sept. 2024

·

Aufenthalt für 5 Nächte

Hôtel demandant une complète rénovation. Exception faite de la piscine, chambres, réception, restaurant etc tout est à moderniser. Personnel gentil et souriant mais totalement inefficace et peu crédible. Je ne conseille pas cet hôtel.

6

John

19. Juni 2023

·

Aufenthalt für 3 Nächte

The fridge door was broken, bathroom door can’t close, no shower cap! Shampoo and conditioner need to call room service to obtain and buffet was prepaid upon booking but the hotel still charged us until we complained to the management, the next day, they charged us for 2 coffees!

8

joshua

3. Okt. 2024

·

Aufenthalt für eine Nacht

Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer reichen von geräumigen und komfortablen Zimmern, darunter einige kürzlich renovierte Suiten, bis hin zu veralteten Grundrissen mit schwacher Klimaanlage, begrenztem Stauraum und gelegentlichem Lärm von nahegelegenen Docks oder Baustellen.

Ähnliche Gästebewertungen

6

Alan

20. Aug. 2024

·

Aufenthalt für 7 Nächte

We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.

6

Linda

3. Dez. 2024

·

Aufenthalt für 2 Nächte

We found the room got too hot as air conditioner wasn’t working properly

8

Rachael

8. Okt. 2023

·

Aufenthalt für 10 Nächte

Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable.

10

Virginia

29. Okt. 2023

·

Lovely hotel with great views

6

Damien

12. Nov. 2024

·

Aufenthalt für 3 Nächte

The corner suite is a great look! The finishes are extremely dated

8

Adam

11. Dez. 2024

·

Aufenthalt für eine Nacht

We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price.

10

J Scott

20. Jan. 2024

·

Aufenthalt für 2 Nächte

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.

8

Matthew

9. Nov. 2023

·

Aufenthalt für eine Nacht

The Grand is a great base when in Port Vila. Staff are friendly and professional We like the suits about 50m2

8

joshua

3. Okt. 2024

·

Aufenthalt für eine Nacht

Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.

8

Tom

4. Nov. 2024

·

Aufenthalt für 10 Nächte

The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Wird weithin für das freundliche, hilfsbereite Personal und die professionelle Unterstützung gelobt. Einige Gäste hatten jedoch schlechte Erfahrungen mit dem Management oder dem Concierge-Service, unaufmerksamen Restaurantmitarbeitern sowie Problemen bei der Abrechnung oder Bearbeitung von Anfragen.

Ähnliche Gästebewertungen

10

Michael

3. März 2023

·

Aufenthalt für 5 Nächte

Staff and management were excellent

10

Costa

13. Juni 2024

·

Aufenthalt für eine Nacht

Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.

8

Veniana

9. Sept. 2024

·

Aufenthalt für 3 Nächte

Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags

8

Milind

22. Nov. 2023

·

Aufenthalt für 5 Nächte

Our stay was good. The staff were very friendly and helpful.

10

Masayuki

10. Nov. 2023

·

Aufenthalt für eine Nacht

Very kind staffs

8

faye

22. Aug. 2023

·

Aufenthalt für 4 Nächte

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back

10

J Scott

20. Jan. 2024

·

Aufenthalt für 2 Nächte

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.

10

Yamila

31. Dez. 2023

·

Aufenthalt für 6 Nächte

We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place

8

joshua

3. Okt. 2024

·

Aufenthalt für eine Nacht

Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.

6

Sherona

6. Jan. 2025

·

Aufenthalt für 6 Nächte

Breakfast was very inconsistent when they had bigger function on inhouse they put a bit of effort into buffet. Some staff were really amazing but management was poor

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Zentrale Lage am Wasser, in unmittelbarer Nähe zu Märkten, der Stadt und Touren. Einige Gäste berichten von Lärm tagsüber und nachts von den angrenzenden Docks oder der Werft.

Ähnliche Gästebewertungen

10

John

30. Nov. 2023

·

Aufenthalt für 8 Nächte

Quiet waterfront property with very friendly staff and great views.

10

juan

17. Okt. 2023

·

Aufenthalt für 4 Nächte

Great location ,very central to everything ,spacious rooms and lovely staff.

10

Donna-Marie

20. Juli 2023

·

Aufenthalt für eine Nacht

Hotel is okay and very good location close to town and also ATM machines are the highlight for me, it’s the first pacific island states I visited and have so many machines which is very convenient for tourist. Excellent. Thanks Port Villa for the beautiful scenery.

10

CAROLINE

6. Sept. 2024

·

Aufenthalt für 3 Nächte

This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.

10

Francois

1. März 2024

·

Aufenthalt für 2 Nächte

Localisation très commode, en centre ville, à côté d'une promenade bord de mer agréable le soir.

8

Rachael

8. Okt. 2023

·

Aufenthalt für 10 Nächte

Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable.

10

Nicole

27. Aug. 2023

·

Aufenthalt für 4 Nächte

Great place to stay in the heart of Port Vila. Clean, quiet, and safe. Wonderful restaurant downstairs. Staff was helpful and nice.

8

faye

22. Aug. 2023

·

Aufenthalt für 4 Nächte

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back

10

J Scott

20. Jan. 2024

·

Aufenthalt für 2 Nächte

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.

8

Tom

4. Nov. 2024

·

Aufenthalt für 10 Nächte

The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Uneinheitliche Erfahrung: Mehrere Bewertungen erwähnen mittelmäßiges oder schlechtes Frühstück, begrenzte Buffetqualität und nicht verfügbare Menüpunkte, während andere köstliche Mahlzeiten genossen.

Ähnliche Gästebewertungen

8

Kerry

3. Juli 2023

·

Aufenthalt für 13 Nächte

Very clean, the staff very helpful and friendly. Restaurant mediocre. Too many dishes on the menu that weren't available. Take them off the menu. Restaurant not value for money.

10

CAROLINE

6. Sept. 2024

·

Aufenthalt für 3 Nächte

This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.

8

Adam

11. Dez. 2024

·

Aufenthalt für eine Nacht

We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price.

8

faye

22. Aug. 2023

·

Aufenthalt für 4 Nächte

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back

4

Stanley

5. Jan. 2024

·

Aufenthalt für 10 Nächte

The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!

10

J Scott

20. Jan. 2024

·

Aufenthalt für 2 Nächte

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.

8

Garry

7. Juli 2023

·

Aufenthalt für 10 Nächte

The place is a little dated but staff and food were fantastic

10

Yamila

31. Dez. 2023

·

Aufenthalt für 6 Nächte

We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place

6

John

19. Juni 2023

·

Aufenthalt für 3 Nächte

The fridge door was broken, bathroom door can’t close, no shower cap! Shampoo and conditioner need to call room service to obtain and buffet was prepaid upon booking but the hotel still charged us until we complained to the management, the next day, they charged us for 2 coffees!

6

Sherona

6. Jan. 2025

·

Aufenthalt für 6 Nächte

Breakfast was very inconsistent when they had bigger function on inhouse they put a bit of effort into buffet. Some staff were really amazing but management was poor

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
März	194 $
April	206 $
Mai	222 $
Juni	201 $
Juli	182 $
August	180 $
September	175 $
Oktober	131 $
Dezember	126 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $185	20 $197	21 $185	22 $185	23 $184	24 $186
25 $184	26 $201	27 $185	28 $186	29 $188	30 $186	31 $185

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $186	2 $187	3 $187	4 $187	5 $188	6 $201	7 $188
8 $187	9 $188	10 $184	11 $185	12 $199	13 $184	14 $185
15 $189	16 $184	17 $184	18 $184	19 $200	20 $188	21 $194
22 $184	23 $183	24 $192	25 $184	26 $184	27 $184	28 $184
29 $184	30 $184

Grand Hotel & Casino

Preise für Grand Hotel & Casino

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Room #24809310

Room #24809311

Standard-Zimmer (Hafenblick)

Deluxe-Zimmer (Hafenblick)

Penthouse Suite

Standard-Suite (Hafenblick)

Panorama-Suite

Gästebewertungen zu Grand Hotel & Casino

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