Is parking available at the hotel?

Yes, parking is available on-site but is subject to charges. The fee for covered self-parking is approximately NZD 30 per night. Limited parking is available, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are served for a fee. On weekdays, breakfast is available from 6:00 AM to 10:00 AM, and on weekends from 6:00 AM to 11:00 AM. The approximate cost is NZD 32 to 37 for adults and NZD 22 for children.

What are the check-in and check-out times?

The standard check-in time is at 2:00 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of NZD 30 per person (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in New Plymouth, within a 15-minute walk of Te Henui Walkway and Pukekura Park. It is approximately 0.8 miles from the Centre City Shopping Centre and 0.9 miles from the Coastal Walkway.

Novotel New Plymouth Taranaki - Comfort in New Zealand

Average nightly price at Novotel New Plymouth Taranaki by month, last 12 months (USD)
Month	Average price
January	$124
February	$155
March	$147
April	$115
May	$104
June	$104
July	$103
August	$101
September	$101
October	$122
November	$147
December	$137

What guests think

At Novotel New Plymouth Taranaki, travellers frequently praise the central location, modern, comfortable rooms, and especially friendly staff, while noting some trade-offs like paid parking and occasional access hassles due to the busy one-way road outside.

Cleanliness stands out across reviews, with well-kept spaces frequently highlighted. Breakfast and the restaurant earn regular compliments, though some found prices high or options limited. A minority mention small rooms, hallway noise, lighting or climate-control quirks, and occasional communication lapses. Expect a convenient city base with solid comfort and a few practical trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsite parking generally incurs a fee (about $20 per day), and free spaces are limited; several guests found the setup or availability inconvenient.

Related guest reviews

10

Isabella

Oct 27, 2024

·

Stayed 1 night

Great place, room was sized perfect. I used the gym, a little small but had sufficient equipment. The hotel is at a higher rate so i was surprised that they charged a separate fee for covered parking. The outside free parks were taken by staff or you could park down the road on the street away from the hotel, a little inconvenient.

6

Brent

Feb 23, 2025

·

Stayed 2 nights

This hotel was pretty average. Rooms a little tight. Window views the parking lot. Had dinner at hotels restaurant. Lamb was excellent. Hotel parking wasn't very good. Shuttle buses blocked the entrance. No valet parking. Instructed to park across a busy street and remove my car by 8 o'clock next morning. Their were Tesla charging stations.

8

Jerry

May 5, 2024

·

Stayed 2 nights

Pretty nice place. Clean and comfortable. Very easy to go to the city center by walking. Parking is not free, $20 a day. But can park on the street or a few free parking in the hotel yard. Some tenants in the hall were quite noisy. But luckily they didn't keep loud after midnight.

10

Maureen

Oct 6, 2024

·

Stayed 2 nights

Lovely place to stay, my only negative was having to pay extra for parking.

8

Nigel

Oct 5, 2023

·

Stayed 2 nights

Helpful staff, reasonable parking cost, reasonably quiet, clean

8

Raewyn

May 6, 2024

·

Stayed 2 nights

Comfortable room for short stay. Nice bed and bathroom. Parking was expensive at $20 per night but some limited free parking out front. Walkable to town restaurants. Nice lobby bar.

10

Chi-Yu

Apr 5, 2024

·

Stayed 2 nights

Clean environment. There is limited free parking, just try your luck or arrive earlier.

8

Ellie

Feb 20, 2025

·

Stayed 4 nights

Lovely accommodation. Glad there was air con in the room, as the hallways were so hot and stuffy. Did have an issue with parking. I requested parking (via an upgrade email and at a discounted rate) and was emailed to confirm my request and to enquire about the status during check in. When I was checking in they informed me that I was emailed to say that request was declined. I said I never received an email but I would still need parking. They said they can give us parking and I had to ask that it was at the discounted rate. There was never an issue with finding an available car park each day/night so I'm unsure why the original request was declined. The hotel is next to a main road so getting the car in and out of the car park was sometimes a struggle. Staff were lovely. The restaurant was amazing!

10

mohit

Jun 24, 2025

·

Stayed 2 nights

central location , easy to get around . only the Entry and exit from hotel property is bit off the mark to add into the parking . in-room dining was good . room spacious , needed to have more bells and whistle in room in terms of refreshments , drinks , milk for tea coffee .

6

Jonathan

Apr 27, 2025

·

Stayed 2 nights

We drove to New Plymouth, on checking in we were told parking onsite would be an additional $20 per day. Last time we stayed there parking was free!!!! Secure parking onsite is part of staying in the hotel we thought. We got back late, no one answered the night bell to let us in and the swipe card to enter didn’t work. Had to phone them to let me in

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently highlight very clean, well-maintained spaces; a few note minor wear on furnishings.

Related guest reviews

10

Joanna

Jan 7, 2024

·

Stayed 1 night

The property is clean and tidy. Well-maintained and the staff are all friendly and accomodating.

10

Penny

Feb 10, 2023

·

Stayed 1 night

Everything was clean and tidy and service was great

10

mary

Feb 23, 2025

·

Stayed 2 nights

All the staff there, we found to be so friendly, efficient and very helpful. Thank you to the chefs in the bistro bar for the delicious meals. Steaks cooked to perfection. Clean premises and guest room. Carpet in our room, although clean, looked a bit worn and also the single chair in our room, the material was frayed at the armrest. However, the amazing staff there, made the experience 10/10.

10

Sarah

Apr 25, 2025

·

Stayed 1 night

A clean, modern facility with welcoming staff. The only downside is the hotel is located on a one way street which makes it difficult to access but this wouldn’t put us off staying here again.

10

Cheryl

Jun 3, 2024

·

Stayed 1 night

Received a friendly welcome from reception staff. Our room was very clean, well maintained and tastefully decorated. Lovely bed, slept beautifully.

8

Jerry

May 5, 2024

·

Stayed 2 nights

Pretty nice place. Clean and comfortable. Very easy to go to the city center by walking. Parking is not free, $20 a day. But can park on the street or a few free parking in the hotel yard. Some tenants in the hall were quite noisy. But luckily they didn't keep loud after midnight.

8

Johnny

May 17, 2023

·

Stayed 1 night

Clean and quiet. Good service

10

Chi-Yu

Apr 5, 2024

·

Stayed 2 nights

Clean environment. There is limited free parking, just try your luck or arrive earlier.

10

ZHIKE

Jan 5, 2026

·

Stayed 1 night

very clean

10

Joseph

Aug 11, 2025

·

Stayed 1 night

The property was conveniently located at the centre of the city. Good customer service from all staff. The room was clean and tidy. They allow late check-outs (depending on room availability). Overall, good place to stay in New Plymouth.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, generally quiet, and comfortable, with many praising the beds and space in some units. A few report small layouts, occasional hallway noise, lighting or climate-control quirks, and limited views.

Related guest reviews

2

Jonathan Srimanth

Aug 26, 2023

·

Stayed 1 night

Paid a whopping $524 for one night for a 2 bedroom suite. It's really hard to get the room dark even after turning all the lights off, dimming the display on the alarm next to the bed, turning off the aircon unit off so that the green neon light won't lit up the room. The curtails allow a lot of light from bright neon signage from Plymouth international across the road. Had a sleepless night and I had a long drive the next day which was tiresome.

10

Isabella

Oct 27, 2024

·

Stayed 1 night

Great place, room was sized perfect. I used the gym, a little small but had sufficient equipment. The hotel is at a higher rate so i was surprised that they charged a separate fee for covered parking. The outside free parks were taken by staff or you could park down the road on the street away from the hotel, a little inconvenient.

6

Brent

Feb 23, 2025

·

Stayed 2 nights

This hotel was pretty average. Rooms a little tight. Window views the parking lot. Had dinner at hotels restaurant. Lamb was excellent. Hotel parking wasn't very good. Shuttle buses blocked the entrance. No valet parking. Instructed to park across a busy street and remove my car by 8 o'clock next morning. Their were Tesla charging stations.

8

steve

Sep 26, 2023

·

Stayed 1 night

Generally very good. Plumbing was poor with no hot water over 24 hour stay

10

Jesse

Sep 21, 2025

·

Stayed 1 night

This is a fabulous hotel. I started my stay for two nights and extended three more. Very courteous and helpful staff. Rooms were quiet, comfortable beds and very nice sheets and pillowcases. Would highly recommend this place. One of the best hotel stays I’ve ever had.

6

David

Nov 23, 2025

·

Stayed 1 night

Yes, everything was great. Check in went smoothly with special effort made to give us an early check in. We did have a slight problem working out light switches in the room, but overall a good experience,

10

Pam

May 14, 2022

·

Stayed 3 nights

Very comfortable and quiet hotel with high standards. Only negatives were the extreme care needed with egress and entry into hotel carpark at busy times off and onto a one way three lane highway. Quality of the internet connection was the poorest I have experienced in a hotel very a long time particularly in a high quality branded hotel.

6

Vinodh

Apr 12, 2023

·

After paying peak rate during Easter holiday the room aircon was not working (not cooling) during the daytime. I was given a fan to cool the room and was told that the room has design flaws and they are in process of upgrading the aircon system.

10

Louise

Jan 2, 2023

·

Stayed 19,358 nights

No view, but very quiet despite being on a very busy road. Room spacious, beds very comfortable. Plenty of good quality shampoo etc. Restaurant good.

8

Sonny

Jan 8, 2024

·

Stayed 1 night

Everything was amazing except for someone running down the hall all night and I couldn’t sleep, same thing with the bathroom …toilet kept making noises like it was filling up the flush water all night

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Service

Staff are widely noted as friendly, welcoming, and professional, with some flexibility around early check-in. A few guests reported communication or responsiveness issues at busy times or late at night.

Related guest reviews

10

Sandie

Jan 3, 2024

·

Stayed 1 night

The reception staff were amazing! Made us feel welcome and nothing was a problem. Our room was perfect and we slept really well. We had breakfast in the restaurant and it was YUM. Thank you to all the staff at Novotel, New Plymouth.

10

Jesse

Oct 9, 2025

·

Stayed 2 nights

Fabulous hotel! Staff are the best!

6

David

Nov 23, 2025

·

Stayed 1 night

Yes, everything was great. Check in went smoothly with special effort made to give us an early check in. We did have a slight problem working out light switches in the room, but overall a good experience,

10

Shane

Jan 11, 2026

·

Stayed 1 night

Great location, very modern and comfortable. Staff were excellent!

10

Sean

Jul 7, 2024

·

Stayed 2 nights

Front desk staff very professional and great service

10

Lloyd

Mar 23, 2025

·

Stayed 2 nights

Great central location within walking distrance to a lot of cafes and things to see and do. Also the staff were really friendly, professional and super helpful. Especially Celia (and another young lady) who helped us with a ribbon hold punch for a gift.

6

juston

Jan 7, 2026

·

Stayed 2 nights

Room great and location great. I made an error in booking a King bed with 1 adult and 2 children aged 0??. The manager proceeded to say they had no more spare beds and I would have to book another room for $400 or one person sleep on the floor. When I said I would sleep on the floor he managed to find a bed for $40 extra per night. It felt like he was trying to upsell or capitalise on my error to make me spend more. He obviously did not believe my error as many people might do this. I think this could be managed better in terms of communication and trust the guest as genuine first. I did appreciate the new rollaway bed.

10

Joseph

Aug 11, 2025

·

Stayed 1 night

The property was conveniently located at the centre of the city. Good customer service from all staff. The room was clean and tidy. They allow late check-outs (depending on room availability). Overall, good place to stay in New Plymouth.

10

Tony

Sep 18, 2025

·

Stayed 2 nights

Very nice Hotel, great staff

6

Jonathan

Apr 27, 2025

·

Stayed 2 nights

We drove to New Plymouth, on checking in we were told parking onsite would be an additional $20 per day. Last time we stayed there parking was free!!!! Secure parking onsite is part of staying in the hotel we thought. We got back late, no one answered the night bell to let us in and the swipe card to enter didn’t work. Had to phone them to let me in

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AI-generated summary based on recent guest reviews

Location

Central and walkable to cafés and attractions. Some guests found vehicle access tricky due to the busy one-way road.

Related guest reviews

10

Jason

Jul 6, 2025

·

Stayed 1 night

Briliant place to stay in New Plymouth. Great location. Friendly staff

6

Rui

Oct 19, 2025

·

Stayed 2 nights

Good location

10

Neville

Feb 17, 2025

·

Stayed 2 nights

Handy to town and restaurants and very comfortable

10

Sarah

Apr 25, 2025

·

Stayed 1 night

A clean, modern facility with welcoming staff. The only downside is the hotel is located on a one way street which makes it difficult to access but this wouldn’t put us off staying here again.

10

Shane

Jan 11, 2026

·

Stayed 1 night

Great location, very modern and comfortable. Staff were excellent!

10

Pam

May 14, 2022

·

Stayed 3 nights

Very comfortable and quiet hotel with high standards. Only negatives were the extreme care needed with egress and entry into hotel carpark at busy times off and onto a one way three lane highway. Quality of the internet connection was the poorest I have experienced in a hotel very a long time particularly in a high quality branded hotel.

8

Jerry

May 5, 2024

·

Stayed 2 nights

Pretty nice place. Clean and comfortable. Very easy to go to the city center by walking. Parking is not free, $20 a day. But can park on the street or a few free parking in the hotel yard. Some tenants in the hall were quite noisy. But luckily they didn't keep loud after midnight.

10

Lloyd

Mar 23, 2025

·

Stayed 2 nights

Great central location within walking distrance to a lot of cafes and things to see and do. Also the staff were really friendly, professional and super helpful. Especially Celia (and another young lady) who helped us with a ribbon hold punch for a gift.

10

mohit

Jun 24, 2025

·

Stayed 2 nights

central location , easy to get around . only the Entry and exit from hotel property is bit off the mark to add into the parking . in-room dining was good . room spacious , needed to have more bells and whistle in room in terms of refreshments , drinks , milk for tea coffee .

10

Joseph

Aug 11, 2025

·

Stayed 1 night

The property was conveniently located at the centre of the city. Good customer service from all staff. The room was clean and tidy. They allow late check-outs (depending on room availability). Overall, good place to stay in New Plymouth.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the on-site restaurant receive frequent praise for quality and taste. Some guests felt prices were high or found limited options or occasional errors at breakfast.

Related guest reviews

10

mary

Feb 23, 2025

·

Stayed 2 nights

All the staff there, we found to be so friendly, efficient and very helpful. Thank you to the chefs in the bistro bar for the delicious meals. Steaks cooked to perfection. Clean premises and guest room. Carpet in our room, although clean, looked a bit worn and also the single chair in our room, the material was frayed at the armrest. However, the amazing staff there, made the experience 10/10.

6

Jim

Dec 26, 2025

·

Stayed 2 nights

Restaurant prices too exsoensive

10

Julie

Sep 26, 2025

·

Stayed 2 nights

A great breakfast

8

Gerald

Sep 30, 2025

·

Stayed 1 night

Friendly staff and really good food

6

Ruth

Jan 12, 2025

·

Stayed 2 nights

An attractive building close to the city centre.Accessible but limited free parking. Staff were friendly,welcoming and approachable.we were disappointed with the a la carte breakfast.We ordered poached eggs on toast and received fried eggs on warm bread .

10

Gerald

Feb 22, 2025

·

Stayed 2 nights

Sehr zentral gelegen. Restaurants und Einkaufsmöglichkeiten in der Nähe. Gutes Frühstücksbuffet.

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8

Karen

Mar 23, 2025

·

Stayed 1 night

Lovely hotel, nice staff. Good welcome on arrival and kind enough to take our bags early. Not enough GF options for a light breakfast

10

David

May 8, 2025

·

Stayed 1 night

Amazing hôtel / easy free parking options / great restaurant / incredible breakfeast

10

roger

Aug 7, 2023

·

Stayed 1 night

Nice stay and lovely breakfast. Could do with another staff member at check-in.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $134	4 $238	5 $118	6	7
8 $85	9 $113	10 $125	11 $302	12 $106	13 $104	14 $102
15 $102	16 $126	17 $161	18	19 $128	20 $88	21 $85
22 $89	23 $106	24 $128	25 $108	26 $125	27 $172	28 $148
29 $88	30 $104

Novotel New Plymouth Taranaki

Prices for Novotel New Plymouth Taranaki

Monthly average prices

About this property

Location

Room options

Superior Room, 2 Queen Beds

Superior Apartment, 1 Bedroom

Superior Apartment, 2 Bedrooms

Superior Room, 1 King Bed

Executive Room, 1 King Bed

Studio, 1 King Bed

Guest reviews of Novotel New Plymouth Taranaki

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel New Plymouth Taranaki

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $123	22 $130	23 $112	24 $187
25 $139	26 $85	27 $114	28 $111	29 $111	30	31