Special check-in instructionsThe front desk is open daily from 9:00 AM - 5:30 PM. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.Know Before You Go All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Fees Pet fee: EUR 15 per pet, per dayService animals are exempt from feesCrib (infant bed) fee: EUR 7.0 per dayRollaway bed fee: EUR 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes