Name: Crandon Inn & Suites
Address: 9075 E Pioneer St, Crandon, Wisconsin, United States of America, Crandon, Wisconsin, US
Price range: $115–$124 per night
Rating: 7.4

What guests think

Crandon Inn & Suites draws mixed reviews, with guests praising spacious, comfortable rooms and quiet surroundings, but citing recurring issues like a long-closed pool and hot tub, sporadically closed bar, limited staffing, and broken amenities that reduce reliability.

Many travelers found rooms clean, large, and good value, with comfortable beds and some suite-style layouts. However, multiple reviews report maintenance lapses, occasional hot-water and key issues, and uneven housekeeping or cleanliness. Breakfast feedback is mixed, ranging from plentiful to cold or unavailable, and communication about amenity closures is often lacking. Expect comfortable space in a quiet area, but verify amenities and staffing before booking.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool and hot tub are repeatedly reported closed for long periods despite being advertised. Guests also note other outages such as the bar not operating and occasional failures of ice or vending machines and exterior door locks.

Related guest reviews

6

adam

Mar 27, 2024

·

Stayed 1 night

Bar was not open as there was no staff to man the bar area as that is the reason i wanted to stay there

8

Jackie

Sep 6, 2024

·

Stayed 1 night

Beautiful hotel. Friendly staff. Very CLEAN hotel. Didn't like that the pool and hot tub were out of service. But must be just an amazing stay when they are working.

8

Nilam

Mar 12, 2024

·

Stayed 3 nights

It was a business trip. Overall it was good. Hot breakfast option were limited - only eggs. Thought there may be bacon, biscuits etc - it was the norm at other similar type hotel. The pool was closed for repairs - per front desk TWO years. That's silly - owner should get someone and get it fixed.

6

Jeff

May 8, 2024

·

Stayed 1 night

The pool was out of order. The vending machine was out of order as was the ice machine. The room was nice, clean and the bed was comfortable, but it appears as though there are things that need to be repaired. It could be coincidence. Other than that the facility was fine.

4

Neal

May 1, 2024

·

Stayed 2 nights

Pool, vending machines. Closed and broken. Toilet barely flushes. Breakfast barely adequate.

8

Paul

Feb 24, 2025

·

Stayed 2 nights

Good place to stay for our Club Volleyball weekend. The room was clean and spacious for the Sweet we stayed in. They need to take down all their pool pictures. The pool hasn’t been in service for years and we booked it looking forward to swimming in our free time.

4

Alyssa

Apr 23, 2023

·

Stayed 1 night

Pool is out of order

6

Hugh

Jul 24, 2025

·

Stayed 6 nights

Its the only real option in the area. The rooms are a good size and clean, breakfast isnt great. The pool has been out of action for a long time. We stayed here last year and it was closed then as well. They shouldn't advertise as having a pool.

10

Lisa

Mar 2, 2025

·

Stayed 2 nights

Our room was clean and staff was friendly only down fall was they advertise a pool in pictures and description but it’s not available even though there’s water in the pool. Breakfast was alright. I didn’t like the eggs but everything else was good.

6

Christa

Mar 24, 2025

·

Stayed 1 night

I have stayed here a few times and the pool has been “in need of maintenance” for 3 years. Key cards don’t work on the exterior doors. If the hotel is close to capacity they run out of hot water. One ice machine was working on the second floor.. first floor ice machine was “broke”. The rooms have been updated and are spacious, clean, and plenty of furniture for relaxing. Breakfast is good and free but only available for a few hours. Staff was nice but management needs to repair the pool, hot water, ice machine and exterior locks.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas clean, but multiple reviews cite problems such as stained linens, dirty bathrooms, pests, and unfinished repairs. Standards appear inconsistent.

Related guest reviews

4

John

Oct 26, 2023

·

Stayed 1 night

Killed one cockroach in the room Walls had been repaired but not painted, on the exterior wall and bathroom walls Carpet needs cleaning

8

Henri

Oct 6, 2025

·

Stayed 1 night

The bathroom looks to need some minor repairs to be completed but the room was very clean.

10

Jeff

Sep 2, 2025

·

Stayed 2 nights

Super comfortable hotel with very clean accommodations. The staff was great. Well, there’s not much to do in the immediate area. It’s very quiet and relaxing. Highly recommend this hotel if you ever need to be in the Crandon area.

2

John

Jun 4, 2025

·

Stayed 1 night

Two queen beds, both bed sheets had urine stains, one far worse than the other, except the other had a hairball on the sheets also. When I went to the front desk to get something to sleep on, no one was at the desk, or even in the hotel according to the sign, and room keys for three more guests who had not yet arrived were on the front counter. Looking back, I should have taken those keys to find a room with a bed without stains. I returned to my room and used the sheets from the pull-out bed which were clean and towels to sleep on. Next time I will travel the 35 minutes to find other otpions.

10

Michael

Sep 29, 2025

·

Stayed 3 nights

Rooms were very nice, clean and comfortable. Staff was great. I highly recommend them.

4

Britney

Apr 2, 2025

·

Stayed 1 night

Room was dirty. Dirty washer in the shower, sheets had not been changed.

10

Kristina

Apr 1, 2025

·

Stayed 1 night

The property was clean. The room was clean. Breakfast was not substantial.

2

Daniel

Aug 27, 2023

·

Stayed 3 nights

The hotel was very dirty and the pools and bathroom were not in use. The manager was rude. This hotel used to be wonderful but it has not been well take care of.

6

Addison

Oct 21, 2024

·

Stayed 1 night

The bathroom was messy at the base of the toilet and we had no tissue paper

10

Colleen

Jan 12, 2024

·

Stayed 1 night

Room was comfortable, clean and smelled great! Hot breakfast ready by 630am. Definitely recommend

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with suite layouts and good beds mentioned often. Several reports note dated or unfinished maintenance and occasional issues with showers, TVs, or Wi-Fi.

Related guest reviews

10

Robert

Oct 7, 2024

·

Stayed 2 nights

Room was very large and spacious. Also up to date room and amenities. Lots of TV channels. Pool was being worked on and closed, but that was OK with us. Breakfast was hot eggs, sausage, waffles and other standard cold items, all good. Only noticeable things in the room; they had done some wall work in the bathroom which was un-painted, toilet seat was loose (I tightened it) and there were 2 bath light bulbs burned out. So, not real complaints. Parking was good, all around cleanliness was very good. Room temp was easily controlled by a thermostat. Easy to get to 2nd floor with quiet elevator. Ice machine was on 2nd floor, don't know if there was one on the 1st floor. Big lobby doors for unloading stuff from the car and sturdy carts for luggage hauling. Ample parking. Will return to this motel again. Happy customer.

8

barb

Oct 9, 2023

·

Stayed 2 nights

I stayed 2 nights and enjoyed staying there. The tv wasnt working and someone came right away to get it working. The place was quiet and on outskirts of town. I will stay there again. The bed was too firm for me but thats the only down side.

2

Dan

Oct 14, 2024

·

Stayed 1 night

Booked this hotel mainly because it has a pool for my daughter, even though it was about 40 minutes from our destination. Pool was broken, which was extremely frustrating, as it was an advertised amenity. Looks like it was down for a long time, as it was drained. Had to go in the hallway to get wifi signal. Tv worked poorly. Continental breakfast was very small and they were out of coffee.

6

Aissa

Feb 29, 2024

·

Stayed 1 night

Super easy check-in and staff was friendly. We had 2 tvs in our room and both did not work.

10

Ginger

Feb 25, 2024

·

Stayed 1 night

I was pleasantly surprised to get an upgrade just for asking. There weren’t many guests as the area doesn’t have snow to support the usual seasonal snowmobile tourists. When we went for breakfast the staff quickly offered to take our order if anything was running low. They had a bar, office essentials and our room had a space to host guests. Pool and hot tub were under repair.

6

Marlene

Mar 24, 2024

·

Stayed 1 night

I stayed in room 221. I couldn’t make coffee in the morning because the coffee maker was missing the basket that holds the coffee filter… The shower needs maintenance! Shower head is pulled away from the enclosure. The handle to control water temperature and pressure really needs maintenance! There are two options, off or on and extremely hot! This is not my first stay. Something is always in need of repair. The cleaning staff does a great job! Management needs improvement!

10

Kathy

Jul 1, 2025

·

Stayed 2 nights

comfortable rooms

8

D

Aug 5, 2024

·

Stayed 1 night

The rooms are generous in size and kept-up well. The free breakfast in the morning was diverse and very adequate. The hotel was quiet. The bathroom had plenty of good towels, and I appreciate a sink and shower that worked well. There was also a very large list of cable channels, maybe the most of hotels I've stayed at in the past. The hotel also had relatively reasonable rates. The room also included a small refrigerator, iron and ironing board, and coffee station that was customarily stocked. All around a very good hotel, maybe the best, in the area.' They do offer special deals for AAA and perhaps other memberships. Check with them while booking.

6

Dan

Feb 23, 2023

·

Stayed 1 night

Had room by elevator and kept making noise every 5 minutes. No one was there when checked in and no one around at check out.

10

Annette

Jul 6, 2025

·

Stayed 2 nights

Great suite room with closed door option for an early riser, or later bedtime option! Also 2 sinks are a great option, too! Good breakfast choices!

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, yet staffing is often limited or absent, leading to slow check-ins, communication lapses, and occasional booking or billing errors. Overall responsiveness varies.

Related guest reviews

8

Deborah

Jan 26, 2025

·

Stayed 2 nights

It was good though upon checking in (I called to say I’d be late) our card was on counter with room key. It was wrapped in paper with our name but I’ve never had that before! There is a a sign in elevator that says if you want housekeeping to put the sign on the door. We opted not to have house keeping clean up so we didn’t put the sign out, yet while we were trying to nap staff came into our room.

10

Michael

Sep 29, 2025

·

Stayed 3 nights

Rooms were very nice, clean and comfortable. Staff was great. I highly recommend them.

10

Gary

May 5, 2025

·

Stayed 2 nights

Out of season stay so limited staff on site but they went above and beyond to support guests. Traveled w two small dogs hotel was very accommodating

10

Sam

Mar 1, 2025

·

Stayed 1 night

The front desk attendant went above and beyond to make us feel welcome.

2

Angela

Jul 4, 2023

·

Stayed 1 night

We were told breakfast was from 6-9. They never set up breakfast. Nobody was at counter for check out day. Called the phone line several times and nobody would answer.

8

Julie

Jun 30, 2025

·

Stayed 1 night

Staff member that checked me in was not friendly - she spoke abruptly and never smiled?

6

Nicholas

Aug 6, 2025

·

Stayed 1 night

Booked online, got to a desk with key cards scattered all over it and a phone number, called the phone number, couldn’t understand the lady on the line and eventually just took a random key that had “2Q” and a room number written on it, left early in the morning before staff arrived and was never charged for the room. Cool that it was “free” but that was about it. I’d look into other alternatives in the area.

6

Nicolas Villanueva

Mar 23, 2025

·

Stayed 1 night

The pool was down for maintenance. This was a complete bummer to my two little ones. However the stay was great the staff was super helpful and very nice.

6

Beverly

Aug 8, 2025

·

Stayed 2 nights

Pool, hot tub, and ice machine not working. Stains on blanket. No one ever at front desk. Waited 25 minutes to check in after ringing bell several times.

4

Mary

Jul 21, 2023

·

Stayed 1 night

Brandon at the desk was unable to complete the registration process. Provided a room. The following morning he asked for my credit card. He ended up charging my credit card twice for the same night. I had to have several conversations with Orbitz to resolve. Finally, yesterday, July 26 the charge was reversed.

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AI-generated summary based on recent guest reviews

Location

Quiet setting near local attractions like the lake, racetrack, and basic shops, with easy access for events. Options for dining and transport can be limited in the immediate area.

Related guest reviews

8

barb

Oct 9, 2023

·

Stayed 2 nights

I stayed 2 nights and enjoyed staying there. The tv wasnt working and someone came right away to get it working. The place was quiet and on outskirts of town. I will stay there again. The bed was too firm for me but thats the only down side.

8

Ellen

Jun 24, 2025

·

Stayed 3 nights

Was close to a grocery store & a gas station. Staff was very nice.

10

Tracy

Oct 27, 2024

·

Stayed 5 nights

Nice hotel. Not far from town. No Uber or delivery options so that was not cool but it was a nice stay.

10

Jeff

Sep 2, 2025

·

Stayed 2 nights

Super comfortable hotel with very clean accommodations. The staff was great. Well, there’s not much to do in the immediate area. It’s very quiet and relaxing. Highly recommend this hotel if you ever need to be in the Crandon area.

4

Lindsey

Feb 23, 2024

·

Stayed 1 night

Only hotel in the entire town and the pool and hot tub was closed. No food or bar in the hotel and no where else close to eat.

8

Gretchen

Oct 16, 2023

·

Stayed 1 night

Room spacious and clean. Location convenient to local dining.

6

Hugh

Jul 24, 2025

·

Stayed 6 nights

Its the only real option in the area. The rooms are a good size and clean, breakfast isnt great. The pool has been out of action for a long time. We stayed here last year and it was closed then as well. They shouldn't advertise as having a pool.

8

Darek

Jun 30, 2024

·

Stayed 1 night

Close to lake. Grill out side to cook. Friendly staff

10

Michael

Jun 23, 2024

·

Stayed 2 nights

perfect place to stay for the off road races

8

Rebecca

Mar 27, 2023

·

Stayed 1 night

Convenient location to event

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Dining

Breakfast feedback is mixed: some praise hot options and variety, while others find it sparse, cold, or occasionally unavailable with coffee running out. On-site bar service is often closed.

Related guest reviews

10

Robert

Oct 7, 2024

·

Stayed 2 nights

Room was very large and spacious. Also up to date room and amenities. Lots of TV channels. Pool was being worked on and closed, but that was OK with us. Breakfast was hot eggs, sausage, waffles and other standard cold items, all good. Only noticeable things in the room; they had done some wall work in the bathroom which was un-painted, toilet seat was loose (I tightened it) and there were 2 bath light bulbs burned out. So, not real complaints. Parking was good, all around cleanliness was very good. Room temp was easily controlled by a thermostat. Easy to get to 2nd floor with quiet elevator. Ice machine was on 2nd floor, don't know if there was one on the 1st floor. Big lobby doors for unloading stuff from the car and sturdy carts for luggage hauling. Ample parking. Will return to this motel again. Happy customer.

4

Dawn

Jan 11, 2025

·

Stayed 1 night

Stay included continental breakfast which was not offered, room was filthy

6

Janice

May 8, 2023

·

Stayed 1 night

Could be a nice hotel but the staff, though friendly were totally incompetent. The first 3 rooms they gave us either had not been turned or were already occupied. They did upgrade us, which was nice. Breakfast was terrible and there was no coffee.

2

Dan

Oct 14, 2024

·

Stayed 1 night

Booked this hotel mainly because it has a pool for my daughter, even though it was about 40 minutes from our destination. Pool was broken, which was extremely frustrating, as it was an advertised amenity. Looks like it was down for a long time, as it was drained. Had to go in the hallway to get wifi signal. Tv worked poorly. Continental breakfast was very small and they were out of coffee.

2

Tanya

Jan 11, 2025

·

Stayed 1 night

The pool was broken. We were supposed to get continental breakfast and there was none. Not a single employee around at breakfast time. The heat in our first room didn’t work. Luckily we noticed and got moved to a new room before that employee left.

4

Kristal

Nov 9, 2024

·

Stayed 1 night

The hotel itself was decent. We had a large room with attempts of upgrades. A couple hole patch jobs in the room that weren\'t quite finished. Parking was good. We had a group of us staying so that was nice for all of us to stay together. The pool was closed, we didn\'t know that until we got there, bummer. Probably had the worst breakfast I have ever had at any hotel. Cold eggs, basically all the condiments were empty, no other "hot" item offered. The waffles were okay, that also ran empty. We ended up going elsewhere to eat in the morning.

10

Renee

Jan 6, 2023

·

Stayed 19,358 nights

Rooms were awesome. The breakfast was very good.

8

D

Aug 5, 2024

·

Stayed 1 night

The rooms are generous in size and kept-up well. The free breakfast in the morning was diverse and very adequate. The hotel was quiet. The bathroom had plenty of good towels, and I appreciate a sink and shower that worked well. There was also a very large list of cable channels, maybe the most of hotels I've stayed at in the past. The hotel also had relatively reasonable rates. The room also included a small refrigerator, iron and ironing board, and coffee station that was customarily stocked. All around a very good hotel, maybe the best, in the area.' They do offer special deals for AAA and perhaps other memberships. Check with them while booking.

10

michael

Jun 26, 2024

·

Stayed 2 nights

The staff was very helpful and friendly. The breakfast was the best I have had in a long time. The only down side was the weather.

8

Kevin

Sep 22, 2024

·

Stayed 2 nights

The breakfast was subpar as not keeping food hot and not refilling as it was empty otherwise everything went well for the weekend. Staff was friendly

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $115	21 $115	22 $115	23 $115	24 $115	25 $124	26 $124
27 $115	28 $115	29 $115	30 $115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2 $124	3 $124
4 $115	5 $115	6 $115	7 $115	8 $115	9 $124	10 $124
11 $115	12 $115	13 $115	14 $115	15 $115	16 $124	17 $124
18 $115	19 $115	20 $115	21 $115	22 $115	23 $124	24 $124
25 $115	26 $115	27 $115	28 $115	29 $115	30 $124	31 $124

Crandon Inn & Suites

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible

Suite, Multiple Beds, Jetted Tub

Standard Room, 1 King Bed, Accessible

Suite, 1 King Bed with Sofa Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Suite, 1 King Bed with Sofa Bed, Accessible, Jetted Tub (With Sofabed)

Guest reviews of Crandon Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Crandon Inn & Suites

Prices for upcoming dates