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Hotel Boutique Casona de Santa Clara

From

93 $

/ Nacht

Hotel Boutique Casona de Santa Clara - Image 1

Hotel Boutique Casona de Santa Clara - Zimmer

Hotel Boutique Casona de Santa Clara - Zimmer

Hotel Boutique Casona de Santa Clara - Restaurant

Hotel Boutique Casona de Santa Clara - Badezimmer

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From

93 $

/ Nacht

Über diese Unterkunft

Gönn dir Massagen, Körperbehandlungen und Gesichtsbehandlungen, die vor Ort angeboten werden. Zu den Highlights, die dieses Hotel im Barockstil bietet, gehören auch kostenloses WLAN, ein Concierge-Service und ein Gemeinschaftswohnzimmer.

Restaurant
Nichtraucher-Zimmer
Zimmerservice
Informationsschalter für Ausflüge
Chemische Reinigung
Reinigung

Standort

Avenida 6 Oriente 212, Puebla, Bundesstaat Puebla, Mexiko

Candy Street (0.1 Meilen)

Museo Regional de la Revolución Mexicana (0.1 Meilen)

Calle de los Dulces (0.1 Meilen)

Konvent und Museum für Religiöse Kunst von Santa Monica (0.1 Meilen)

Museo Poblano de Arte Virreinal (0.2 Meilen)

Barrio del Arista (Künstlerviertel) (0.2 Meilen)

Weitere Informationen zum Ort

Zimmeroptionen

8

Deluxe-Zimmer

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

398 ft²

Klimaanlage

Fußbodenheizung

Eigenes Bad

11

Luxury-Zimmer

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

344 ft²

Klimaanlage

Fußbodenheizung

Eigenes Bad

9

Junior-Zimmer

Zimmerdetails

1 Großes Doppelbett

Anzahl Schlafplätze 2

312 ft²

Klimaanlage

Fußbodenheizung

Eigenes Bad

Gästebewertungen zu Hotel Boutique Casona de Santa Clara

9.6

Herausragend

Basierend auf 86 verifizierten Bewertungen

Was Gäste sagen

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Im Hotel Boutique Casona de Santa Clara loben Reisende die zentrale, fußläufige Lage und die komfortablen, ruhigen Zimmer sowie die sauberen, gepflegten Räumlichkeiten und den im Allgemeinen freundlichen Service. Einige Bewertungen weisen jedoch auf Mängel bei der Ausstattung und Instandhaltung hin. Einzelne Gäste bemängelten Zimmer ohne Fenster und Badezimmer mit Glaswänden, die die Privatsphäre einschränken. Die Parkmöglichkeiten befinden sich außerhalb des Hotels und können umständlich oder unklar sein. Mehrere Bewertungen meldeten Probleme wie langsames oder fehlendes Warmwasser, defekte Fernseher oder Waschbecken oder Alarmpieptöne. Erwarten Sie einen charmanten, zentral gelegenen Aufenthalt mit komfortablen Zimmern und gelegentlichen Wartungseinschränkungen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

Was Gäste sagen

Im Hotel Boutique Casona de Santa Clara loben Reisende die zentrale, fußläufige Lage und die komfortablen, ruhigen Zimmer sowie die sauberen, gepflegten Räumlichkeiten und den im Allgemeinen freundlichen Service. Einige Bewertungen weisen jedoch auf Mängel bei der Ausstattung und Instandhaltung hin. Einzelne Gäste bemängelten Zimmer ohne Fenster und Badezimmer mit Glaswänden, die die Privatsphäre einschränken. Die Parkmöglichkeiten befinden sich außerhalb des Hotels und können umständlich oder unklar sein. Mehrere Bewertungen meldeten Probleme wie langsames oder fehlendes Warmwasser, defekte Fernseher oder Waschbecken oder Alarmpieptöne. Erwarten Sie einen charmanten, zentral gelegenen Aufenthalt mit komfortablen Zimmern und gelegentlichen Wartungseinschränkungen.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Parkmöglichkeiten befinden sich außerhalb des Hotels und können umständlich oder unklar sein.

Ähnliche Gästebewertungen

10

Victor Hugo

5. Juli 2025

·

Aufenthalt am 1 Nacht

Hermosa habitación y muy lindo lugar. El parqueadero queda bastante lejos del hotel y cubre solo de 9 pm a 9 am. No incluye desayuno.

Hermosa habitación y muy lindo lugar. El parqueadero queda bastante lejos del hotel y cubre solo de 9 pm a 9 am. No incluye desayuno.

10

Marie

9. Jan. 2025

·

Aufenthalt am 4 Nächte

The worst part about this hotel? No elevator. It's not a big deal since the hotel is only two levels. However, if you have heavy bags like we did, there is help. The place is very nice, and the breakfast was delicious. My husband really enjoyed their "Cafe de la olla" which is essentially brewed coffee, as we enjoy it here in the states. The part he enjoyed was that they flavored it with cinnamon sticks. The rooms are big and well maintained. The bed is super comfy and the bathroom is well equipped, and it even comes with a bathtub, a rarity in Mexico hotels. I highly recommend their hot stone massages. We enjoyed a couples massage. It was very relaxing. This hotel is only a few block from the city square and several businesses.

The worst part about this hotel? No elevator. It's not a big deal since the hotel is only two levels. However, if you have heavy bags like we did, there is help. The place is very nice, and the breakfast was delicious. My husband really enjoyed their "Cafe de la olla" which is essentially brewed coffee, as we enjoy it here in the states. The part he enjoyed was that they flavored it with cinnamon sticks. The rooms are big and well maintained. The bed is super comfy and the bathroom is well equipped, and it even comes with a bathtub, a rarity in Mexico hotels. I highly recommend their hot stone massages. We enjoyed a couples massage. It was very relaxing. This hotel is only a few block from the city square and several businesses.

8

Carel

1. Okt. 2024

·

Aufenthalt am 2 Nächte

Parkeren moet je ergens anders tegen betaling en het is niet duidelijk wat het kost. Beneden kamer vrij gehorig aangezien die grenst aan de ontbijtzaal.

Parkeren moet je ergens anders tegen betaling en het is niet duidelijk wat het kost. Beneden kamer vrij gehorig aangezien die grenst aan de ontbijtzaal.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Reinigung

Die Bewertungen erwähnen durchweg sehr saubere, gepflegte Räumlichkeiten. Mehrere Gäste berichteten jedoch über Wartungsprobleme wie langsames oder fehlendes Warmwasser und defekte Einrichtungen.

Ähnliche Gästebewertungen

8

Jose

24. Juli 2024

·

Aufenthalt am 2 Nächte

muy bien,con 3 detalles,la tv y el dispensador de jabon del lavabo no funcionaron,la tina del baño muy bonita pero muy alta,para las personas de la tercera edad o con discapacidad en las piernas es complicado,deberian tener mas habitaciones con regadera.

muy bien,con 3 detalles,la tv y el dispensador de jabon del lavabo no funcionaron,la tina del baño muy bonita pero muy alta,para las personas de la tercera edad o con discapacidad en las piernas es complicado,deberian tener mas habitaciones con regadera.

10

Pamela

2. Jan. 2024

·

Aufenthalt am 1 Nacht

Está súper limpio y muy céntrico

Está súper limpio y muy céntrico

10

Victor

13. Feb. 2023

·

Aufenthalt am 1 Nacht

Excellent place, super clean and friendly staff

Excellent place, super clean and friendly staff

8

Eric

23. Juli 2023

·

Aufenthalt am 2 Nächte

Excellent spot, customer service was great! They let us check in early due to our early arrival. CLEAN AND CONFORTABLE ROOM. The only thing I disliked was a large beeping sound emitting from smoke detector in the center of the room. It would beep every 2 minutes…..besides that, the location is great and in the center of everything. Would recommend and contemplate staying here again if they fix the loud beeping

Excellent spot, customer service was great! They let us check in early due to our early arrival. CLEAN AND CONFORTABLE ROOM. The only thing I disliked was a large beeping sound emitting from smoke detector in the center of the room. It would beep every 2 minutes…..besides that, the location is great and in the center of everything. Would recommend and contemplate staying here again if they fix the loud beeping

8

Leonardo

3. Aug. 2025

·

Aufenthalt am 1 Nacht

Un desperdicio terrible de agua. Algún problema con el agua caliente y tarda 7 minutos en salir, desperdiciandose toda esa agua.

Un desperdicio terrible de agua. Algún problema con el agua caliente y tarda 7 minutos en salir, desperdiciandose toda esa agua.

10

Stephanie

15. Juni 2024

·

Aufenthalt am 3 Nächte

We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.

We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.

6

James

29. Mai 2024

·

Aufenthalt am 4 Nächte

Water in sink in bathroom did not work. TV did not work. We were in the cathedral room and the room was beautiful

Water in sink in bathroom did not work. TV did not work. We were in the cathedral room and the room was beautiful

6

Erica

2. Jan. 2025

·

Aufenthalt am 1 Nacht

Would absolutely NOT stay here again. The room allocated to us was in the back of the building, did not have functioning windows, and a bathroom with an odd with a half glass wall. The room was muggy, smelled of moisture. The only solution offered was to run the AC which did nothing to remedy the issue. The bathroom offered zero privacy. I shared the room w my husband and you could hear everything that happened on the other side of that pane of frosted glass. We asked to be moved to another room as this was not what was reserved on Hotels. The receptionist promised to look into it and never bothered. The bathroom sink did not work, water barely sputtered out but I managed. The next morning the sink was back to normal, but after running the shower for 15+ minutes I could not get hot water to run. Went to call the front desk and the phone wasn’t working. Quick google search I called the front desk via my cellphone. Receptionist that answered told me they would look into the hot water issue. When I told them about the sputtering sink, she let me know that the hotel had run out of water but not to worry as it had been refilled that morning. Hot water was never restored and I never did get my shower. Upon check out I reiterated my issues and the girl checking us out laughed and shrugged. I honestly feel that we should be refunded. I reached out to the Hotels.com live chat and found the experience fruitless. Overall terrible.

Would absolutely NOT stay here again. The room allocated to us was in the back of the building, did not have functioning windows, and a bathroom with an odd with a half glass wall. The room was muggy, smelled of moisture. The only solution offered was to run the AC which did nothing to remedy the issue. The bathroom offered zero privacy. I shared the room w my husband and you could hear everything that happened on the other side of that pane of frosted glass. We asked to be moved to another room as this was not what was reserved on Hotels. The receptionist promised to look into it and never bothered. The bathroom sink did not work, water barely sputtered out but I managed. The next morning the sink was back to normal, but after running the shower for 15+ minutes I could not get hot water to run. Went to call the front desk and the phone wasn’t working. Quick google search I called the front desk via my cellphone. Receptionist that answered told me they would look into the hot water issue. When I told them about the sputtering sink, she let me know that the hotel had run out of water but not to worry as it had been refilled that morning. Hot water was never restored and I never did get my shower. Upon check out I reiterated my issues and the girl checking us out laughed and shrugged. I honestly feel that we should be refunded. I reached out to the Hotels.com live chat and found the experience fruitless. Overall terrible.

10

Cynthia

17. Sept. 2023

·

Aufenthalt am 2 Nächte

Very clean and renovated, walkable and central to the zocalo (central plaza). Many restaurants and walkable activities. The room was beautiful and bed was very comfortable.

Very clean and renovated, walkable and central to the zocalo (central plaza). Many restaurants and walkable activities. The room was beautiful and bed was very comfortable.

8

Leticia

3. Sept. 2023

·

Aufenthalt am 2 Nächte

Tienen que mejorar en mantenimiento de las habitaciones.

Tienen que mejorar en mantenimiento de las habitaciones.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind komfortabel, geräumig und oft ruhig, mit moderner Einrichtung und sehr bequemen Betten. Einige Zimmer haben keine Fenster und Glaswände im Badezimmer schränken die Privatsphäre ein; einige Gäste bemerkten Gerüche von der Klimaanlage oder Lärm in der Nähe des Frühstücksraums.

Ähnliche Gästebewertungen

10

Jorge Enrique

21. Feb. 2024

·

Aufenthalt am 1 Nacht

Las habitaciones son bastante tranquilas y sin ruidos, son excelentes para descansar y camas muy cómodas. El personal es amable y en general es una muy buena opción para descansar y relajarte después de un día.

Las habitaciones son bastante tranquilas y sin ruidos, son excelentes para descansar y camas muy cómodas. El personal es amable y en general es una muy buena opción para descansar y relajarte después de un día.

10

Norma Lilia

19. Juli 2023

·

Aufenthalt am 1 Nacht

I love the suites. They are big, the bathroom is awesome. I will provide a whole size mirror in the bathroom as a suggestion but other than that everything amazing

I love the suites. They are big, the bathroom is awesome. I will provide a whole size mirror in the bathroom as a suggestion but other than that everything amazing

10

adriana

31. Juli 2025

·

Aufenthalt am 1 Nacht

Es una propiedad en una casona antigua pero en el interior la habitación era muy moderna y cómoda

Es una propiedad en una casona antigua pero en el interior la habitación era muy moderna y cómoda

10

José

23. März 2024

·

Aufenthalt am 2 Nächte

Es un excelente lugar para quedarse en el centro histórico, el personal muy amable. Lo único que no me gustó fue que el baño estaba enfrente de la cama y eran paredes de cristal, la puerta no cerraba bien y hacían falta percheros para colgar toallas, ropa, etc. El aire acondicionado desprendía un olor raro como a humedad. No tuve la oportunidad de probar la comida del restaurante pero se veía bien cuando pasaba por ahí.

Es un excelente lugar para quedarse en el centro histórico, el personal muy amable. Lo único que no me gustó fue que el baño estaba enfrente de la cama y eran paredes de cristal, la puerta no cerraba bien y hacían falta percheros para colgar toallas, ropa, etc. El aire acondicionado desprendía un olor raro como a humedad. No tuve la oportunidad de probar la comida del restaurante pero se veía bien cuando pasaba por ahí.

8

Carel

1. Okt. 2024

·

Aufenthalt am 2 Nächte

Parkeren moet je ergens anders tegen betaling en het is niet duidelijk wat het kost. Beneden kamer vrij gehorig aangezien die grenst aan de ontbijtzaal.

Parkeren moet je ergens anders tegen betaling en het is niet duidelijk wat het kost. Beneden kamer vrij gehorig aangezien die grenst aan de ontbijtzaal.

10

RAUL BRINGAS

2. Jan. 2023

·

Aufenthalt am 19.358 Nächte

Todo perfecto. Hotel nuevo, agradable, bonito y muy silencioso. Huéspedes educados y respetuosos, diferentes a los que se encuentran en los grandes hoteles. Detalle negativo es la tina de las suites. Las cortinas son pequeñas y no la cubren por completo, por lo que es imposible evitar que el agua se salga. Sugiero eliminar la regadera de arriba y dejar la regadera de mano al estilo europeo.

Todo perfecto. Hotel nuevo, agradable, bonito y muy silencioso. Huéspedes educados y respetuosos, diferentes a los que se encuentran en los grandes hoteles. Detalle negativo es la tina de las suites. Las cortinas son pequeñas y no la cubren por completo, por lo que es imposible evitar que el agua se salga. Sugiero eliminar la regadera de arriba y dejar la regadera de mano al estilo europeo.

10

Stephanie

15. Juni 2024

·

Aufenthalt am 3 Nächte

We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.

We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.

6

Rogelio

26. März 2023

·

Aufenthalt am 4 Nächte

El personal no esta calificado para dar servicio o soluciones de problemas en su habitacion, NO tiene ventanas la habitacion!!!

El personal no esta calificado para dar servicio o soluciones de problemas en su habitacion, NO tiene ventanas la habitacion!!!

6

Erica

2. Jan. 2025

·

Aufenthalt am 1 Nacht

Would absolutely NOT stay here again. The room allocated to us was in the back of the building, did not have functioning windows, and a bathroom with an odd with a half glass wall. The room was muggy, smelled of moisture. The only solution offered was to run the AC which did nothing to remedy the issue. The bathroom offered zero privacy. I shared the room w my husband and you could hear everything that happened on the other side of that pane of frosted glass. We asked to be moved to another room as this was not what was reserved on Hotels. The receptionist promised to look into it and never bothered. The bathroom sink did not work, water barely sputtered out but I managed. The next morning the sink was back to normal, but after running the shower for 15+ minutes I could not get hot water to run. Went to call the front desk and the phone wasn’t working. Quick google search I called the front desk via my cellphone. Receptionist that answered told me they would look into the hot water issue. When I told them about the sputtering sink, she let me know that the hotel had run out of water but not to worry as it had been refilled that morning. Hot water was never restored and I never did get my shower. Upon check out I reiterated my issues and the girl checking us out laughed and shrugged. I honestly feel that we should be refunded. I reached out to the Hotels.com live chat and found the experience fruitless. Overall terrible.

Would absolutely NOT stay here again. The room allocated to us was in the back of the building, did not have functioning windows, and a bathroom with an odd with a half glass wall. The room was muggy, smelled of moisture. The only solution offered was to run the AC which did nothing to remedy the issue. The bathroom offered zero privacy. I shared the room w my husband and you could hear everything that happened on the other side of that pane of frosted glass. We asked to be moved to another room as this was not what was reserved on Hotels. The receptionist promised to look into it and never bothered. The bathroom sink did not work, water barely sputtered out but I managed. The next morning the sink was back to normal, but after running the shower for 15+ minutes I could not get hot water to run. Went to call the front desk and the phone wasn’t working. Quick google search I called the front desk via my cellphone. Receptionist that answered told me they would look into the hot water issue. When I told them about the sputtering sink, she let me know that the hotel had run out of water but not to worry as it had been refilled that morning. Hot water was never restored and I never did get my shower. Upon check out I reiterated my issues and the girl checking us out laughed and shrugged. I honestly feel that we should be refunded. I reached out to the Hotels.com live chat and found the experience fruitless. Overall terrible.

10

Cynthia

17. Sept. 2023

·

Aufenthalt am 2 Nächte

Very clean and renovated, walkable and central to the zocalo (central plaza). Many restaurants and walkable activities. The room was beautiful and bed was very comfortable.

Very clean and renovated, walkable and central to the zocalo (central plaza). Many restaurants and walkable activities. The room was beautiful and bed was very comfortable.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Die Mitarbeiter sind im Allgemeinen freundlich, aufmerksam und hilfsbereit und gehen auf einige frühe Check-ins ein. Einige Gäste hatten schlechte Reaktionszeiten oder unprofessionelle Interaktionen.

Ähnliche Gästebewertungen

10

Jorge Enrique

21. Feb. 2024

·

Aufenthalt am 1 Nacht

Las habitaciones son bastante tranquilas y sin ruidos, son excelentes para descansar y camas muy cómodas. El personal es amable y en general es una muy buena opción para descansar y relajarte después de un día.

Las habitaciones son bastante tranquilas y sin ruidos, son excelentes para descansar y camas muy cómodas. El personal es amable y en general es una muy buena opción para descansar y relajarte después de un día.

10

Jeff

9. Aug. 2022

·

Aufenthalt am 6 Nächte

This is a beautiful property, friendly and accommodating staff, good sized rooms, great location with lots of history. The area is very safe and easy access to all the historical attractions. Book with confidence, you won’t be disappointed. We’ve been traveling parts of Mexico for 6 weeks, this was our favourite stay.

This is a beautiful property, friendly and accommodating staff, good sized rooms, great location with lots of history. The area is very safe and easy access to all the historical attractions. Book with confidence, you won’t be disappointed. We’ve been traveling parts of Mexico for 6 weeks, this was our favourite stay.

10

Victor

13. Feb. 2023

·

Aufenthalt am 1 Nacht

Excellent place, super clean and friendly staff

Excellent place, super clean and friendly staff

10

Virginia

18. Juli 2024

·

Aufenthalt am 1 Nacht

Excelente lugar para descansar, la atención de la recepcionista es amable y muy atenta. Es la segunda ocasión en la que me hospedó ahí y sin dudar lo volvería hacer. Gracias por su amabilidad.

Excelente lugar para descansar, la atención de la recepcionista es amable y muy atenta. Es la segunda ocasión en la que me hospedó ahí y sin dudar lo volvería hacer. Gracias por su amabilidad.

8

Eric

23. Juli 2023

·

Aufenthalt am 2 Nächte

Excellent spot, customer service was great! They let us check in early due to our early arrival. CLEAN AND CONFORTABLE ROOM. The only thing I disliked was a large beeping sound emitting from smoke detector in the center of the room. It would beep every 2 minutes…..besides that, the location is great and in the center of everything. Would recommend and contemplate staying here again if they fix the loud beeping

Excellent spot, customer service was great! They let us check in early due to our early arrival. CLEAN AND CONFORTABLE ROOM. The only thing I disliked was a large beeping sound emitting from smoke detector in the center of the room. It would beep every 2 minutes…..besides that, the location is great and in the center of everything. Would recommend and contemplate staying here again if they fix the loud beeping

10

Walter

8. Jan. 2025

·

Aufenthalt am 3 Nächte

Great property and beautiful rooms. The staff is helpful and everyone is nice. The location is perfect and you're in the middle of everything. I'll be back for sure! Some areas of improvement: Replace the safes or provide clearer instructions. Use better quality toiletries. The body lotion is useless and mostly water. Replace the robes. They only fit children. Thanks for a great stay!

Great property and beautiful rooms. The staff is helpful and everyone is nice. The location is perfect and you're in the middle of everything. I'll be back for sure! Some areas of improvement: Replace the safes or provide clearer instructions. Use better quality toiletries. The body lotion is useless and mostly water. Replace the robes. They only fit children. Thanks for a great stay!

10

Stephanie

15. Juni 2024

·

Aufenthalt am 3 Nächte

We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.

We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.

10

Cecilia

7. Juli 2022

·

Aufenthalt am 4 Nächte

It was the best experience ever, the staff was great in all departments, was welcomed every time we left and came back too hotel. I highly recommend, you will not be disappointed

It was the best experience ever, the staff was great in all departments, was welcomed every time we left and came back too hotel. I highly recommend, you will not be disappointed

6

Rogelio

26. März 2023

·

Aufenthalt am 4 Nächte

El personal no esta calificado para dar servicio o soluciones de problemas en su habitacion, NO tiene ventanas la habitacion!!!

El personal no esta calificado para dar servicio o soluciones de problemas en su habitacion, NO tiene ventanas la habitacion!!!

6

Erica

2. Jan. 2025

·

Aufenthalt am 1 Nacht

Would absolutely NOT stay here again. The room allocated to us was in the back of the building, did not have functioning windows, and a bathroom with an odd with a half glass wall. The room was muggy, smelled of moisture. The only solution offered was to run the AC which did nothing to remedy the issue. The bathroom offered zero privacy. I shared the room w my husband and you could hear everything that happened on the other side of that pane of frosted glass. We asked to be moved to another room as this was not what was reserved on Hotels. The receptionist promised to look into it and never bothered. The bathroom sink did not work, water barely sputtered out but I managed. The next morning the sink was back to normal, but after running the shower for 15+ minutes I could not get hot water to run. Went to call the front desk and the phone wasn’t working. Quick google search I called the front desk via my cellphone. Receptionist that answered told me they would look into the hot water issue. When I told them about the sputtering sink, she let me know that the hotel had run out of water but not to worry as it had been refilled that morning. Hot water was never restored and I never did get my shower. Upon check out I reiterated my issues and the girl checking us out laughed and shrugged. I honestly feel that we should be refunded. I reached out to the Hotels.com live chat and found the experience fruitless. Overall terrible.

Would absolutely NOT stay here again. The room allocated to us was in the back of the building, did not have functioning windows, and a bathroom with an odd with a half glass wall. The room was muggy, smelled of moisture. The only solution offered was to run the AC which did nothing to remedy the issue. The bathroom offered zero privacy. I shared the room w my husband and you could hear everything that happened on the other side of that pane of frosted glass. We asked to be moved to another room as this was not what was reserved on Hotels. The receptionist promised to look into it and never bothered. The bathroom sink did not work, water barely sputtered out but I managed. The next morning the sink was back to normal, but after running the shower for 15+ minutes I could not get hot water to run. Went to call the front desk and the phone wasn’t working. Quick google search I called the front desk via my cellphone. Receptionist that answered told me they would look into the hot water issue. When I told them about the sputtering sink, she let me know that the hotel had run out of water but not to worry as it had been refilled that morning. Hot water was never restored and I never did get my shower. Upon check out I reiterated my issues and the girl checking us out laughed and shrugged. I honestly feel that we should be refunded. I reached out to the Hotels.com live chat and found the experience fruitless. Overall terrible.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentral und fußläufig, nur wenige Minuten vom Zócalo und den Sehenswürdigkeiten entfernt; mehrere Gäste empfanden die Gegend als sicher und günstig.

Ähnliche Gästebewertungen

10

Mario

23. Juni 2024

·

Aufenthalt am 2 Nächte

Wonderful place to stay. Great location.

Wonderful place to stay. Great location.

10

Jeff

9. Aug. 2022

·

Aufenthalt am 6 Nächte

This is a beautiful property, friendly and accommodating staff, good sized rooms, great location with lots of history. The area is very safe and easy access to all the historical attractions. Book with confidence, you won’t be disappointed. We’ve been traveling parts of Mexico for 6 weeks, this was our favourite stay.

This is a beautiful property, friendly and accommodating staff, good sized rooms, great location with lots of history. The area is very safe and easy access to all the historical attractions. Book with confidence, you won’t be disappointed. We’ve been traveling parts of Mexico for 6 weeks, this was our favourite stay.

10

Marie

9. Jan. 2025

·

Aufenthalt am 4 Nächte

The worst part about this hotel? No elevator. It's not a big deal since the hotel is only two levels. However, if you have heavy bags like we did, there is help. The place is very nice, and the breakfast was delicious. My husband really enjoyed their "Cafe de la olla" which is essentially brewed coffee, as we enjoy it here in the states. The part he enjoyed was that they flavored it with cinnamon sticks. The rooms are big and well maintained. The bed is super comfy and the bathroom is well equipped, and it even comes with a bathtub, a rarity in Mexico hotels. I highly recommend their hot stone massages. We enjoyed a couples massage. It was very relaxing. This hotel is only a few block from the city square and several businesses.

The worst part about this hotel? No elevator. It's not a big deal since the hotel is only two levels. However, if you have heavy bags like we did, there is help. The place is very nice, and the breakfast was delicious. My husband really enjoyed their "Cafe de la olla" which is essentially brewed coffee, as we enjoy it here in the states. The part he enjoyed was that they flavored it with cinnamon sticks. The rooms are big and well maintained. The bed is super comfy and the bathroom is well equipped, and it even comes with a bathtub, a rarity in Mexico hotels. I highly recommend their hot stone massages. We enjoyed a couples massage. It was very relaxing. This hotel is only a few block from the city square and several businesses.

8

Shannon

16. Feb. 2023

·

Aufenthalt am 5 Nächte

Very quiet and close to sights

Very quiet and close to sights

8

Eric

23. Juli 2023

·

Aufenthalt am 2 Nächte

Excellent spot, customer service was great! They let us check in early due to our early arrival. CLEAN AND CONFORTABLE ROOM. The only thing I disliked was a large beeping sound emitting from smoke detector in the center of the room. It would beep every 2 minutes…..besides that, the location is great and in the center of everything. Would recommend and contemplate staying here again if they fix the loud beeping

Excellent spot, customer service was great! They let us check in early due to our early arrival. CLEAN AND CONFORTABLE ROOM. The only thing I disliked was a large beeping sound emitting from smoke detector in the center of the room. It would beep every 2 minutes…..besides that, the location is great and in the center of everything. Would recommend and contemplate staying here again if they fix the loud beeping

10

Jesus Alberto

1. Jan. 2023

·

Aufenthalt am 19.356 Nächte

muy tranquilo, accesibilidad a las instalaciones, centrico,limpio

muy tranquilo, accesibilidad a las instalaciones, centrico,limpio

10

Walter

8. Jan. 2025

·

Aufenthalt am 3 Nächte

Great property and beautiful rooms. The staff is helpful and everyone is nice. The location is perfect and you're in the middle of everything. I'll be back for sure! Some areas of improvement: Replace the safes or provide clearer instructions. Use better quality toiletries. The body lotion is useless and mostly water. Replace the robes. They only fit children. Thanks for a great stay!

Great property and beautiful rooms. The staff is helpful and everyone is nice. The location is perfect and you're in the middle of everything. I'll be back for sure! Some areas of improvement: Replace the safes or provide clearer instructions. Use better quality toiletries. The body lotion is useless and mostly water. Replace the robes. They only fit children. Thanks for a great stay!

10

Richard

12. Feb. 2023

·

Aufenthalt am 2 Nächte

Relaxing setting nicely situated five minutes south of the Zocalo area

Relaxing setting nicely situated five minutes south of the Zocalo area

10

Cynthia

17. Sept. 2023

·

Aufenthalt am 2 Nächte

Very clean and renovated, walkable and central to the zocalo (central plaza). Many restaurants and walkable activities. The room was beautiful and bed was very comfortable.

Very clean and renovated, walkable and central to the zocalo (central plaza). Many restaurants and walkable activities. The room was beautiful and bed was very comfortable.

10

Caren

9. Mai 2024

·

Aufenthalt am 3 Nächte

Muy céntrico, excelente

Muy céntrico, excelente

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Einige Gäste genossen das Frühstück, einschließlich vegetarischer Optionen. Ein Gast bemerkte, dass seine Rate kein Frühstück beinhaltete.

Ähnliche Gästebewertungen

10

Victor Hugo

5. Juli 2025

·

Aufenthalt am 1 Nacht

Hermosa habitación y muy lindo lugar. El parqueadero queda bastante lejos del hotel y cubre solo de 9 pm a 9 am. No incluye desayuno.

Hermosa habitación y muy lindo lugar. El parqueadero queda bastante lejos del hotel y cubre solo de 9 pm a 9 am. No incluye desayuno.

10

JAIME VELAZQUEZ

10. Dez. 2025

·

Aufenthalt am 1 Nacht

No hice uso del restaurante

No hice uso del restaurante

10

Marie

9. Jan. 2025

·

Aufenthalt am 4 Nächte

The worst part about this hotel? No elevator. It's not a big deal since the hotel is only two levels. However, if you have heavy bags like we did, there is help. The place is very nice, and the breakfast was delicious. My husband really enjoyed their "Cafe de la olla" which is essentially brewed coffee, as we enjoy it here in the states. The part he enjoyed was that they flavored it with cinnamon sticks. The rooms are big and well maintained. The bed is super comfy and the bathroom is well equipped, and it even comes with a bathtub, a rarity in Mexico hotels. I highly recommend their hot stone massages. We enjoyed a couples massage. It was very relaxing. This hotel is only a few block from the city square and several businesses.

The worst part about this hotel? No elevator. It's not a big deal since the hotel is only two levels. However, if you have heavy bags like we did, there is help. The place is very nice, and the breakfast was delicious. My husband really enjoyed their "Cafe de la olla" which is essentially brewed coffee, as we enjoy it here in the states. The part he enjoyed was that they flavored it with cinnamon sticks. The rooms are big and well maintained. The bed is super comfy and the bathroom is well equipped, and it even comes with a bathtub, a rarity in Mexico hotels. I highly recommend their hot stone massages. We enjoyed a couples massage. It was very relaxing. This hotel is only a few block from the city square and several businesses.

8

Alexis Rafael

17. März 2024

·

Aufenthalt am 4 Nächte

Es un hotel tranquilo y con personal amable, lástima que el restaurante coloque mesas en la entrada de las habitaciones de la planta baja, haciendo incómodo el acceso a las habitaciones.

Es un hotel tranquilo y con personal amable, lástima que el restaurante coloque mesas en la entrada de las habitaciones de la planta baja, haciendo incómodo el acceso a las habitaciones.

10

José

23. März 2024

·

Aufenthalt am 2 Nächte

Es un excelente lugar para quedarse en el centro histórico, el personal muy amable. Lo único que no me gustó fue que el baño estaba enfrente de la cama y eran paredes de cristal, la puerta no cerraba bien y hacían falta percheros para colgar toallas, ropa, etc. El aire acondicionado desprendía un olor raro como a humedad. No tuve la oportunidad de probar la comida del restaurante pero se veía bien cuando pasaba por ahí.

Es un excelente lugar para quedarse en el centro histórico, el personal muy amable. Lo único que no me gustó fue que el baño estaba enfrente de la cama y eran paredes de cristal, la puerta no cerraba bien y hacían falta percheros para colgar toallas, ropa, etc. El aire acondicionado desprendía un olor raro como a humedad. No tuve la oportunidad de probar la comida del restaurante pero se veía bien cuando pasaba por ahí.

10

Stephanie

15. Juni 2024

·

Aufenthalt am 3 Nächte

We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.

We would highly recomend this hotel to others. The room was very comfortable, clean and quiet. The staff were all attentive and kind. The breakfast was good and they had vegetarian options.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

8

Rodolfo

20. Juli 2024

·

Aufenthalt am 1 Nacht

👍

👍

10

Javier

vor 2 Wochen

·

Aufenthalt am 1 Nacht

Magnífico lugar, excelente ubicación, la habitación súper cómoda y con esta combinación maravillosa de modernidad y arquitectura de casa colonial. Una observación: el hotel no tiene estacionamiento propio, sino convenio con uno público que está muy cerca aunque solo cubre de 21:00 a 09:00 del día siguiente -lo cual es conveniente. Sin embargo el estacionamiento cierra a las 21:00 y después de esa hora ya no te reciben el auto así que debes dejarlo en la calle o buscar otra pensión.

Magnífico lugar, excelente ubicación, la habitación súper cómoda y con esta combinación maravillosa de modernidad y arquitectura de casa colonial. Una observación: el hotel no tiene estacionamiento propio, sino convenio con uno público que está muy cerca aunque solo cubre de 21:00 a 09:00 del día siguiente -lo cual es conveniente. Sin embargo el estacionamiento cierra a las 21:00 y después de esa hora ya no te reciben el auto así que debes dejarlo en la calle o buscar otra pensión.

10

ezequiel

2. Aug. 2026

·

Aufenthalt am 2 Nächte

todo estuvo perfecto excelente Hotel limpio el personal Super amable lo recomendaría 100% me hospedé nueve días y todos los días fueron excelentes

todo estuvo perfecto excelente Hotel limpio el personal Super amable lo recomendaría 100% me hospedé nueve días y todos los días fueron excelentes

10

Jorge

31. Mai 2026

·

Aufenthalt am 3 Nächte

Lugar muy céntrico, con instalaciones muy limpias, solo que no hay estacionamiento, pero ellos tienen convenio con estacionamientos cercanos

Lugar muy céntrico, con instalaciones muy limpias, solo que no hay estacionamiento, pero ellos tienen convenio con estacionamientos cercanos

10

Débora

28. Mai 2026

·

Aufenthalt am 5 Nächte

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Richtlinien der Unterkunft

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Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 23:30

Vor 12:00

Gut zu wissen

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Preise für kommende Reisedaten

Oktober 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $110	2 $99	3 $99
4 $99	5 $98	6 $99	7 $99	8 $98	9 $99	10 $99
11 $99	12 $99	13 $99	14 $99	15 $99	16 $100	17 $100
18 $99	19 $101	20 $99	21 $100	22 $99	23 $100	24 $101
25 $100	26 $99	27 $99	28 $99	29 $99	30 $99	31 $123

November 2026

Günstiger

Teurer

Durchschnittlicher Preis pro Nacht aus den verfügbaren Tarifen, einschließlich Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

2026-10-01: 110.35910421752929USD
2026-10-02: 99.4651360913086USD
2026-10-03: 99.46621817802429USD
2026-10-04: 99.41967127326966USD
2026-10-05: 98.31464603679657USD
2026-10-06: 99.41967127326966USD
2026-10-07: 99.41967127326966USD
2026-10-08: 97.85635654872894USD
2026-10-09: 99.41967127326966USD
2026-10-10: 99.32363178325653USD
2026-10-11: 99.41967127326966USD
2026-10-12: 99.41967127326966USD
2026-10-13: 99.41967127326966USD
2026-10-14: 99.41967127326966USD
2026-10-15: 99.41967127326966USD
2026-10-16: 99.63252460063934USD
2026-10-17: 99.73234280616761USD
2026-10-18: 99.46621817802429USD
2026-10-19: 100.61774737930298USD
2026-10-20: 99.41967127326966USD
2026-10-21: 99.73234280616761USD
2026-10-22: 99.41967127326966USD
2026-10-23: 99.73234280616761USD
2026-10-24: 100.61774737930298USD
2026-10-25: 99.63252460063934USD
2026-10-26: 99.41967127326966USD
2026-10-27: 99.41967127326966USD
2026-10-28: 99.41967127326966USD
2026-10-29: 99.41967127326966USD
2026-10-30: 99.41967127326966USD
2026-10-31: 122.83616520881652USD
2026-11-01: 122.83616520881652USD
2026-11-02: 122.44119496959686USD
2026-11-03: 122.61080776828766USD
2026-11-04: 100.93514230659486USD
2026-11-05: 112.15127169445037USD
2026-11-06: 100.61774737930298USD
2026-11-07: 100.93514230659486USD
2026-11-08: 110.76804711616516USD
2026-11-09: 99.41967127326966USD
2026-11-10: 110.76804711616516USD
2026-11-11: 99.41967127326966USD
2026-11-12: 122.83616520881652USD
2026-11-13: 134.30010104255678USD
2026-11-14: 122.83616520881652USD
2026-11-15: 122.83616520881652USD
2026-11-16: 100.93514230659486USD
2026-11-17: 99.73234280616761USD
2026-11-18: 100.93514230659486USD
2026-11-19: 159.70760018302917USD
2026-11-20: 233.56539461105348USD
2026-11-21: 124.97113947486878USD
2026-11-22: 137.05531710845946USD
2026-11-23: 112.15127169445037USD
2026-11-24: 98.27895435115815USD
2026-11-25: 110.76804711616516USD
2026-11-26: 110.76804711616516USD
2026-11-27: 98.40124732601166USD
2026-11-28: 100.93514230659486USD
2026-11-29: 110.76804711616516USD
2026-11-30: 99.46621817802429USD
2026-12-01: 100.61774737930298USD