Is parking available at the property?

Free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee of approximately PHP 750 for adults and PHP 450 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 6:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request.

What are the nearby attractions and their distances from the property?

The property is within a 5-minute drive of Sky Ranch and Summit Ridge Promenade, 2.4 mi (3.8 km) from Puzzle Mansion, and 3.4 mi (5.5 km) from Olivarez College Tagaytay. The nearest major airport is Ninoy Aquino Intl. Airport (MNL), located 65.9 km (41 miles) away.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available, along with a children's pool. The pool is operational seasonally.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of PHP 1500 per night, and advance request or confirmation is required.

Hotel Casiana & Events Center Tagaytay

Average nightly price at Hotel Casiana & Events Center Tagaytay by month, last 12 months (USD)
Month	Average price
January	US$72
February	US$69
March	US$62
April	US$56
May	US$48
June	US$51
July	US$47
August	US$51
September	US$50
October	US$78
November	US$72
December	US$87

What guests think

At Hotel Casiana & Events Center Tagaytay, many guests praise the friendly staff, modern spacious rooms, and cleanliness, while others report inconsistent housekeeping, noise from children and roads, and hiccups like delayed check-in plus occasional maintenance or in-room amenity issues.

Dining feedback is inconsistent, with some enjoying breakfast and improved food, while others cite limited variety, slow service, unavailable items, or a serious hygiene incident. The location is convenient for Tagaytay sights, but Grab and public transport are limited and nearby dining can be sparse. Expect a generally comfortable stay with friendly service, but be prepared for occasional inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests note a large pool and say amenities generally function, with little feedback on other facilities.

Related guest reviews

10

Michelle

20 Sept 2023

·

Stayed 1 night

All amenities are functioning well and Hotel is Extravagant, Superb. Money is worth it at recommendable

8

Jasmin

19 Nov 2023

·

Stayed 1 night

It is a family friendly hotel. Has accommodation for family driver, too.

10

Alan

31 Oct 2023

·

Stayed 3 nights

Very nice property with a big pool!

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Cleanliness

Cleanliness feedback is mixed: many found rooms and common areas clean, but others reported dusty rooms, worn or smelly towels, bathroom issues, and isolated pest sightings.

Related guest reviews

8

Kristoffer

28 Mar 2024

·

Stayed 1 night

Bathroom not clean

8

Raquel

17 Nov 2024

·

Stayed 2 nights

Modern and clean hotel

10

Emilio

1 Jun 2023

·

Stayed 1 night

The property looks new and well maintained. Love the design of the bedroom and bathroom. Towels need to be more white.

8

Elvira

21 Jan 2024

·

Stayed 2 nights

I chose a quick getaway with my teenage daughter to ameliorate my allergies. My stay was pleasant except for the in room massage I requested. For one, the hotel staff informed me of the wrong price. For another, one of the massage therapists had a terrible cough which went on and on while massaging my daughter. The other thing was that the room was somewhat dusty and my allergies acted up on entering the room. It was either the carpet or the drapes weren’t vacuumed or the room hasn’t been properly aired.

4

Daryl

25 May 2025

·

Stayed 2 nights

Disappointing Stay – Not Worth the Price We recently stayed at Hotel Casiana & Events Center Managed by HII in Tagaytay for 3 days and we’re very disappointed with our experience. First, the cleanliness of the room was unacceptable. There was visible dust on some areas of the room, and the chairs were dirty and clearly not well-maintained. Even the towels provided smelled bad, not fresh at all, which added to the discomfort and lack of attention to hygiene. What made things worse was the breakfast. On the first breakfast, we tried the pandesal, and it had a strange, off-putting taste, honestly, it tasted like cockroach. We tried to brush it off, but the next day confirmed our worst fears: we found a live cockroach inside the container of square bread served at the breakfast buffet. It was absolutely disgusting and completely unacceptable for any establishment. This is by far the worst hotel experience I’ve ever had. I hope the management seriously addresses their hygiene and food safety standards. Until then, I cannot recommend this hotel to anyone looking for a clean, safe, and enjoyable stay in Tagaytay.

6

Hilda

16 Mar 2024

·

Stayed 2 nights

The front desk staff was very professional, the towels and hand towels look like rags.

10

ANALIZA

6 Mar 2025

·

Stayed 2 nights

The staff are very helpful and friendly. I asked for needle & thread , they have it! The hotel is clean. Highly recommended.

8

Arbee Glenn

29 Oct 2024

·

Stayed 1 night

The 3-bedroom suite was spacious enough for a family of 4. The rooms were clean enough but saw 1 small cockroach in the master bedroom bathroom. Other than that, our 1-night stay was pleasant and I would consider coming back

8

Mona

10 Jul 2024

·

Stayed 2 nights

We enjoyed the views from our room. It was a clean, welcoming, and highly professional environment. We enjoyed the buffet breakfast.

10

Daniel

5 Feb 2024

·

Stayed 2 nights

Hotel is new and clean, staff are friendly, close to Mahogany Market, and Sky Ranch. We had a very nice time.

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Rooms

Rooms are modern and generally spacious and comfortable, with some enjoying views. Downsides include noisy air conditioning, road or guest noise, and weak Wi‑Fi or missing/nonworking in‑room amenities like a safe or hair dryer.

Related guest reviews

10

Amparo

25 Apr 2024

·

Stayed 1 night

Comfortable stay

10

Carl Allen R.

14 Jul 2024

·

Stayed 1 night

Very nice room, affordable and clean. Could use more breakfast variants but overall its a very nice stay.

8

RENETTE GRACE

10 Jan 2024

·

Stayed 2 nights

The room was spacious but limited dining around the area and nice from the road both sides were a little annoying. Otherwise a good stay

10

Josette

4 Feb 2024

·

Stayed 4 nights

Breakfast every morning was GREAT! Our room was cleaned up daily and bathroom stocked. The whole hotel was amazing clean and everyone was friend. The service was great but our hotel safe did not work. We asked someone to change the battery but that did not fix the problem. I let the hotel front desk know the next day that the safe did not work and they stated they would let maintenance know. When we got back for the day the safe still didn’t work.

4

Kosta

11 Jun 2025

·

Stayed 2 nights

Awful. Despite a newish hotel, the sit conditioning is ridiculously loud, even on the lowest setting. Doesn’t anyone test this? Also, the wifi is essentially non-existent. Then there’s the fact that you can’t get a cup of tea for breakfast. Goh, and try to check in or out in less than 20 minutes. This place looks good but really needs management to lift their gene significantly.

10

Lucy.

25 Jun 2024

·

Stayed 1 night

the staff is so accommodating, the room and the entire hotel is very clean.. the prices is very reasonable.. the only thing we need in the room is the safe box and and the hair dryer which is very common in the hotel

10

Ana

16 Jul 2023

·

Stayed 2 nights

New hotel- love their 3 bedroom - modern.

8

Arbee Glenn

29 Oct 2024

·

Stayed 1 night

The 3-bedroom suite was spacious enough for a family of 4. The rooms were clean enough but saw 1 small cockroach in the master bedroom bathroom. Other than that, our 1-night stay was pleasant and I would consider coming back

8

Mona

10 Jul 2024

·

Stayed 2 nights

We enjoyed the views from our room. It was a clean, welcoming, and highly professional environment. We enjoyed the buffet breakfast.

10

Harriet

7 Aug 2024

·

Stayed 1 night

Clean and nice size of room. Highly recommend this hotel. Nice staff especially Karizza on the front desk.

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Service

Service is frequently praised as friendly and helpful, but several reviews cite slow or delayed processes and inconsistent responses, including long check-in/out times, a late second room, disputes or miscommunication, and limited enforcement of noisy guests.

Related guest reviews

8

Megan

6 Apr 2024

·

Stayed 1 night

The hotel itself is nice. The staff was incredibly friendly and polite. The area around the hotel isn’t as nice, mainly because there are no great transportation options and there isn’t much around. If you have a car or are familiar with how to get around in jeepneys, this is a good place.

6

Marcos C.

11 Feb 2024

·

Stayed 1 night

Good location. Bathroom fixtures already tarnished despite being a new hotel. Got one room at 230 pm. By four pm second room was not yet available.We got the second room at six pm, though they state check in is 3 pm.

10

Gemma Lour

3 Nov 2025

·

Stayed 5 nights

Staff were helpful , food was great

8

Cristina

8 Sept 2024

·

Stayed 1 night

Their services, rooms and location are satisfactory. Given that it is my husband’s birthday, I appreciate the cakes and greetings from the hotel particularly the card with signatory of the general manager. Unfortunately, when we booked our accommodation, it was indicated that I requested birthday balloons and cake (we’ll just pay the additional) but only the cake was present! I hope that next time, they work better.

4

Kosta

11 Jun 2025

·

Stayed 2 nights

Awful. Despite a newish hotel, the sit conditioning is ridiculously loud, even on the lowest setting. Doesn’t anyone test this? Also, the wifi is essentially non-existent. Then there’s the fact that you can’t get a cup of tea for breakfast. Goh, and try to check in or out in less than 20 minutes. This place looks good but really needs management to lift their gene significantly.

10

Tomas Colocol

31 Oct 2024

·

Stayed 1 night

Staffs are very friendly and efficient

2

Louie Boy K

8 Jan 2024

·

Stayed 1 night

It book this hotel beacause i thought i would feel like a guest but i was treated as a criminal . They insisted that i took one small towel from them force me to pay 800 pesos . And then for breakfast menu . I was a disappointing experience so beware !

6

morten

2 Feb 2026

·

Stayed 4 nights

Hotel is okay, but screaming kids all over the place and staff doesent do anything to enforce a comfortable stay for other guests and ask parents to control their screaming kids

10

ANALIZA

6 Mar 2025

·

Stayed 2 nights

The staff are very helpful and friendly. I asked for needle & thread , they have it! The hotel is clean. Highly recommended.

10

Jonathan

15 Nov 2023

·

Stayed 2 nights

staff are friendly and helpful, room is very clear, buffet breakfast is very delicious please keep it up

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Location

Convenient for Tagaytay attractions like Mahogany Market and Sky Ranch, but Grab and public transport are limited; some note sparse nearby dining and road noise.

Related guest reviews

8

Megan

6 Apr 2024

·

Stayed 1 night

The hotel itself is nice. The staff was incredibly friendly and polite. The area around the hotel isn’t as nice, mainly because there are no great transportation options and there isn’t much around. If you have a car or are familiar with how to get around in jeepneys, this is a good place.

6

Marcos C.

11 Feb 2024

·

Stayed 1 night

Good location. Bathroom fixtures already tarnished despite being a new hotel. Got one room at 230 pm. By four pm second room was not yet available.We got the second room at six pm, though they state check in is 3 pm.

8

RENETTE GRACE

10 Jan 2024

·

Stayed 2 nights

The room was spacious but limited dining around the area and nice from the road both sides were a little annoying. Otherwise a good stay

8

Dianalyn

17 Nov 2024

·

Stayed 1 night

Close to restaurants and bice location

10

Tsugio

24 Jan 2024

·

Stayed 2 nights

タガイタイへ　マニラから2泊3日で利用した。場所は便利な所にあるが、grabが使えないので移動が少々めんどくさい。　ホテルは　ベランダがあり、涼しいので快適だった。スタッフも親切でした。

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8

Frederick

27 Mar 2025

·

Stayed 1 night

No Grab transportation from Metro Manila

10

Daniel

5 Feb 2024

·

Stayed 2 nights

Hotel is new and clean, staff are friendly, close to Mahogany Market, and Sky Ranch. We had a very nice time.

8

Gloria

30 Nov 2024

·

Stayed 1 night

Convenient

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Dining

Dining is inconsistent: some enjoyed breakfast and noted improvements, while others reported limited variety, average taste, slow service or unavailable items, and one serious hygiene incident at the buffet.

Related guest reviews

8

Neil Alvin

19 Feb 2026

·

Stayed 3 nights

Food was so much better than the last time i was in the property

8

Jesus

26 Mar 2024

·

Stayed 1 night

My girlfriend and I came to the hotel, and it looked amazing. The staff and service was on point, and when we arrived at the hotel, the room was highly expected from us with the booking price. The breakfast buffet was ordinary, but when we ordered the dining foods, the quesadillas was not the best since it looked oily, but the beef nachos was delicious. Overall, highly recommended if you want to save up to see the Taal Volcano :)

8

NANCY

12 Feb 2023

·

Stayed 1 night

Clean, almost new hotel.. service is ok. Just a limited choices for bfast. Overall ok to return

6

Rodney

1 Nov 2022

·

Stayed 2 nights

Aclaro era fin de semana largo. Pasaba la tormenta Nalgae. El servicio en el restaurante en la noche fue pésimo. Estando vacío el tiempo de espera fye de 45 minutos. Pedí comida al cuarto de li que habia en el menú pero no lo tenían disponible. Terminé cenando un café y un pedazo de cake. El servicio del café siempre fue eficiente La habitaciones ampluas. Buen aire acondicionado.

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10

Josette

4 Feb 2024

·

Stayed 4 nights

Breakfast every morning was GREAT! Our room was cleaned up daily and bathroom stocked. The whole hotel was amazing clean and everyone was friend. The service was great but our hotel safe did not work. We asked someone to change the battery but that did not fix the problem. I let the hotel front desk know the next day that the safe did not work and they stated they would let maintenance know. When we got back for the day the safe still didn’t work.

10

Gemma Lour

3 Nov 2025

·

Stayed 5 nights

Staff were helpful , food was great

8

Michelle

12 Jan 2024

·

Stayed 1 night

Everything is excellent except the food is just ok.

6

morten

15 Feb 2026

·

Stayed 2 nights

Personalet er søde, men de gæster der kommer på det hotel tager ingen hensyn med deres råben og skrigen, flytten rundt på møbler. Morgen Maden er under middel

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4

Daryl

25 May 2025

·

Stayed 2 nights

Disappointing Stay – Not Worth the Price We recently stayed at Hotel Casiana & Events Center Managed by HII in Tagaytay for 3 days and we’re very disappointed with our experience. First, the cleanliness of the room was unacceptable. There was visible dust on some areas of the room, and the chairs were dirty and clearly not well-maintained. Even the towels provided smelled bad, not fresh at all, which added to the discomfort and lack of attention to hygiene. What made things worse was the breakfast. On the first breakfast, we tried the pandesal, and it had a strange, off-putting taste, honestly, it tasted like cockroach. We tried to brush it off, but the next day confirmed our worst fears: we found a live cockroach inside the container of square bread served at the breakfast buffet. It was absolutely disgusting and completely unacceptable for any establishment. This is by far the worst hotel experience I’ve ever had. I hope the management seriously addresses their hygiene and food safety standards. Until then, I cannot recommend this hotel to anyone looking for a clean, safe, and enjoyable stay in Tagaytay.

8

Mona

10 Jul 2024

·

Stayed 2 nights

We enjoyed the views from our room. It was a clean, welcoming, and highly professional environment. We enjoyed the buffet breakfast.

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Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $67	16 $51	17 $88
18 $50	19 $50	20 $49	21 $53	22 $51	23 $56	24 $55
25 $54	26 $54	27 $54	28 $89	29 $52	30 $60	31 $59

Su	Mo	Tu	We	Th	Fr	Sa
1 $49	2 $49	3 $49	4 $49	5 $49	6 $59	7 $59
8 $49	9 $49	10 $146	11 $140	12 $55	13 $59	14 $59
15 $49	16 $51	17 $49	18 $49	19 $51	20 $59	21 $59
22 $51	23 $49	24 $51	25 $53	26 $64	27 $62	28 $61
29 $44	30 $44

Hotel Casiana & Events Center Tagaytay

Prices for Hotel Casiana & Events Center Tagaytay

Monthly average prices

About this property

Location

Room options

2 Bedroom Suite

1 Bedroom Suite

Deluxe King

Deluxe Family

3 Bedroom Suite

Junior Suite

Deluxe Twin

Guest reviews of Hotel Casiana & Events Center Tagaytay

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hotel Casiana & Events Center Tagaytay

Prices for upcoming dates

Business details