Svarga Resort Lombok

Wenn man auf Lombok eher eine ruhige Gegend sucht, ist Senggigi zu empfehlen. Und hier ist das Svarga Resort auch das Richtige. Es sieht von unten / der Rezeption aus sehr schön aus, insbesondere wenn es dunkel ist und die Beleuchtung an. Der Ausblick von oben / vom Gemeinschaftspool ist absolut traumhaft - Blick ins Grüne und das Meer! Der Empfang war herzlich und sowieso das Personal sehr freundlich. Unsere Villa war an sich ganz schön. Hier hat der private Pool definitiv überzeugt. Das Frühstück war ok, die Auswahl eher weniger auf europäische Gäste ausgerichtet. Die Speisen zB zum Abendessen sind sehr gut. Das Spa Angebot war ebenfalls sehr gut. Wir hatten zwei Massagen und hatten nichts zu beanstanden. Jetzt das Aber: - Anlage sehr in die Jahre gekommen. Einige Renovierungsarbeiten an der Anlage und den Zimmern sind definitiv notwendig. - die Musik im Restaurant (beim Frühstück) war so laut. Es laufen immer die gleichen 3 Lieder, auch im Spa. - das Zimmer privater Pool ist an sich schön, aber so wie hier schon auf Gästefotos gezeigt, gibt es einige Mängel: • Stockflecken auf Amaturen und Stoffen • lockere Stromstecker • Kaputter Safe, Schrank in dem der Safe ist, stinkt ekelhaft • Viele Insekten wie Ameisen (inkl. Feuerameisen), Mücken, Fliegen; man sollte seinen Koffer möglichst geschlossen halten und vor dem Schlafengehen das Bett inspizieren • Es gibt keinen Schrank; wobei ich diesen auch nicht nutzen würde, wenn er so aussehen würde, wie die anderen Amatur

The property looks like the listing. Clean, nice staff, good breakfast, amazing pool. It is not in a walkable distance and you need a driver because there is no parking on the property. It will need to have maintenance on a regular basis, otherwise it will not age well… Overall good deal.

I arrived after their announced time of check in , 2pm but still room was not ready until 2:45pm Stayed two nights, we had to call maintenance several times to come and clear the clogged sink , several calls , required them two visits to do it, once daily , but didn't clear it enough. The tv is away of the bed (suit room) in living room which has no air-conditioning making it impossible to watch tv . We double check at reception if the room has a safety box they replied of course but unfortunately not available in the room so we had to call again for it, they provided one but not secured on wall or floor (portable) safety box which anyone can basically carry it out of my room. Shower water was very low, another call to fix it , they just opened the shower pipe and clean it to be strong water again, made me wondering why not cleaning it without guest complain, it so obvious that a routine house keeper can notice it. They said free parking for motorcycle at the hotel's parking lot but have me signed a paper saying they are not responsible of anything happening or lost of motorcycle although the have security guards and CCTV . The public swimming pool is too narrow almost 3 meters, I didn't see anyone swimming .

Room service poor. A few requests but not done. Lift not working, had to climb 5 storeys to get to our breakfast for 4 days and to the pool.

We chose the Svarga Hotel for its stunning architecture! Beautiful design and interior as expected. Our stay here was overall enjoyable, the staff are super helpful and friendly. However, we did come when the lift was in maintenance so it was a bit of a hike to our room. I also wish that they can improve on maintaining the structures (rooftop area etc.) and facilities a bit better as the hotel is very beautiful. the breakfast is nice too. Thank you Svarga Hotel!

Good time at svarga, great staff and nice amenities with the massage options

belle promesse sur le papier. Malheureusement réalité différente. On m’a déclassé en arrivant avec une chambre que je n’avais pas réservé. Après plusieurs passages au lobby où on me maintient que c’est la bonne charge au bout de la 3eme fois on admet qu’il y a une erreur. Les erreurs c’est ok, la malhonnêteté ça l’est beaucoup moins. Donc j’ai du dormir une nuit dans la mauvaise chambre en attendant qu’ils réussissent à libérer la mienne le lendemain. Sans excuse, sans compensation. Autant vous dire que le séjour commence mal. Scooter très cher par rapport à l’île 170k. J’ai tenté le massage au Haiga spa qui se trouve dans l’hôtel. N’y allez pas, zéro ambiance, zéro décoration, zéro senteur, zéro lumière, personnel qui ne parle pas un mot d’anglais, demandé à deux reprises d’éteindre la climatisation car on se serait cru dans un frigo. Demandé à être plus douce car j’avais mal. Sans parler des 2 masseuses qui était sur leur téléphone tout le long du massage, le téléphone qui vibrait sur la table de massage pendant celui-ci. J’ai pris aromatherapy massage, je n’ai pas eu le choix de l’huile et je n’ai senti aucune odeur. Au final bloqué du dos depuis. Chambre ok, mais fontaine de la piscine qui se déclenche entre 5 et 7h du matin. Je m’attendais à des bêtes en venant en Indonésie mais pas à une Invasion de grosses fourmis dans la chambre, qui montent dans le lit etc. Gecko dans les chambres. Clim bruyante. Sol sale. Hôtel qui mérite un coup de neuf par rapport

Wonderful pool and top deck with an amazing view. The staff was nice and very helpful. The room was also very nice.

We enjoyed our stay at Svarga Resort Lombok. The room was very spacious and the view was absolutely amazing, definitely a highlight of the property. The staff were incredibly kind, welcoming, and always helpful, which made our stay very pleasant. That said, the property and facilities could use some refreshment as they feel a bit dated. The food at the restaurant was okay, but not as impressive compared to other hotel restaurants in the area. Overall, it was a good stay thanks to the beautiful views and the wonderful staff. With some updates to the facilities and restaurant, this resort could be truly outstanding.

Good things; - staff mostly tried their best, were polite and apologetic. - lots of options for breakfast - they moved our room - new loft smells amazing, honestly this was our best compliment we could offer. Bad things; - didn’t receive a welcome drink as advertised. - restaurant is supposed to be open all day but when we arrived at 12:15, no one was around for 45 minutes, and we didn’t get food until 13:45. - we expected bugs, but our room was FULL of ants, three nests. They moved us, but the other room was just as bad. - we had no water in our new room for a FULL DAY. we called reception many times but they just kept telling us it was maintenance. We weren’t informed of this and were offered no compensation. We couldn’t shower, use the sink or flush the toilet from 8am until 8pm. We called AGAIN at around 2pm and they said it would be fixed in 10 minutes. Eventually at around 8pm they sent someone to fix the problem in our room. The next morning the water was pouring out black. - every time we used the restaurant, they didn’t know what they had on their own menu. Everything we ordered they said ok and then would call back and say it’s unavailable. But then they would change their minds. It was very confusing and took a very long time. We often had to wait an hour just to get food. Supposed to be a four star hotel, but did not live up to standard.

Wenn man auf Lombok eher eine ruhige Gegend sucht, ist Senggigi zu empfehlen. Und hier ist das Svarga Resort auch das Richtige. Es sieht von unten / der Rezeption aus sehr schön aus, insbesondere wenn es dunkel ist und die Beleuchtung an. Der Ausblick von oben / vom Gemeinschaftspool ist absolut traumhaft - Blick ins Grüne und das Meer! Der Empfang war herzlich und sowieso das Personal sehr freundlich. Unsere Villa war an sich ganz schön. Hier hat der private Pool definitiv überzeugt. Das Frühstück war ok, die Auswahl eher weniger auf europäische Gäste ausgerichtet. Die Speisen zB zum Abendessen sind sehr gut. Das Spa Angebot war ebenfalls sehr gut. Wir hatten zwei Massagen und hatten nichts zu beanstanden. Jetzt das Aber: - Anlage sehr in die Jahre gekommen. Einige Renovierungsarbeiten an der Anlage und den Zimmern sind definitiv notwendig. - die Musik im Restaurant (beim Frühstück) war so laut. Es laufen immer die gleichen 3 Lieder, auch im Spa. - das Zimmer privater Pool ist an sich schön, aber so wie hier schon auf Gästefotos gezeigt, gibt es einige Mängel: • Stockflecken auf Amaturen und Stoffen • lockere Stromstecker • Kaputter Safe, Schrank in dem der Safe ist, stinkt ekelhaft • Viele Insekten wie Ameisen (inkl. Feuerameisen), Mücken, Fliegen; man sollte seinen Koffer möglichst geschlossen halten und vor dem Schlafengehen das Bett inspizieren • Es gibt keinen Schrank; wobei ich diesen auch nicht nutzen würde, wenn er so aussehen würde, wie die anderen Amatur

Hôtel qui devait être bien il y a plusieurs années et qui manque d’entretien. La piscine et la vue sont top. Le personnel de la réception très bien et sympathique. Pour tout le reste l’hôtel n’est pas au niveau. Le personnel du restaurant ne parle pas l’anglais, met beaucoup de temps à préparer à manger, ce n’est pas bon et très cher. La pire nourriture pour nous en Indonésie a ce jour. La chambre n’est pas très propre, vitre fendue, la baie coulissante ne fonctionne que d’un côté, les robinets de la salle de bain fuit…. Il doit y avoir mieux dans le secteur de Sengiggi

belle promesse sur le papier. Malheureusement réalité différente. On m’a déclassé en arrivant avec une chambre que je n’avais pas réservé. Après plusieurs passages au lobby où on me maintient que c’est la bonne charge au bout de la 3eme fois on admet qu’il y a une erreur. Les erreurs c’est ok, la malhonnêteté ça l’est beaucoup moins. Donc j’ai du dormir une nuit dans la mauvaise chambre en attendant qu’ils réussissent à libérer la mienne le lendemain. Sans excuse, sans compensation. Autant vous dire que le séjour commence mal. Scooter très cher par rapport à l’île 170k. J’ai tenté le massage au Haiga spa qui se trouve dans l’hôtel. N’y allez pas, zéro ambiance, zéro décoration, zéro senteur, zéro lumière, personnel qui ne parle pas un mot d’anglais, demandé à deux reprises d’éteindre la climatisation car on se serait cru dans un frigo. Demandé à être plus douce car j’avais mal. Sans parler des 2 masseuses qui était sur leur téléphone tout le long du massage, le téléphone qui vibrait sur la table de massage pendant celui-ci. J’ai pris aromatherapy massage, je n’ai pas eu le choix de l’huile et je n’ai senti aucune odeur. Au final bloqué du dos depuis. Chambre ok, mais fontaine de la piscine qui se déclenche entre 5 et 7h du matin. Je m’attendais à des bêtes en venant en Indonésie mais pas à une Invasion de grosses fourmis dans la chambre, qui montent dans le lit etc. Gecko dans les chambres. Clim bruyante. Sol sale. Hôtel qui mérite un coup de neuf par rapport

Good things; - staff mostly tried their best, were polite and apologetic. - lots of options for breakfast - they moved our room - new loft smells amazing, honestly this was our best compliment we could offer. Bad things; - didn’t receive a welcome drink as advertised. - restaurant is supposed to be open all day but when we arrived at 12:15, no one was around for 45 minutes, and we didn’t get food until 13:45. - we expected bugs, but our room was FULL of ants, three nests. They moved us, but the other room was just as bad. - we had no water in our new room for a FULL DAY. we called reception many times but they just kept telling us it was maintenance. We weren’t informed of this and were offered no compensation. We couldn’t shower, use the sink or flush the toilet from 8am until 8pm. We called AGAIN at around 2pm and they said it would be fixed in 10 minutes. Eventually at around 8pm they sent someone to fix the problem in our room. The next morning the water was pouring out black. - every time we used the restaurant, they didn’t know what they had on their own menu. Everything we ordered they said ok and then would call back and say it’s unavailable. But then they would change their minds. It was very confusing and took a very long time. We often had to wait an hour just to get food. Supposed to be a four star hotel, but did not live up to standard.

The common were nice, but the rooms were very underwhelming. Not super clean and the AC barely worked. Breakfast was below average. Overall, really not as nice as on the pictures from the listing

Clean. Amazing staff, they really make the stay special.

We had an excellent experience at Svarga. Our room was clean and comfortable with amazing views over Senggigi. The staff were incredibly friendly and helpful and the food at the restaurant was very good

Ett hotell som har sett sina bästa dagar tyvärr. Underhållet hänger inte med, små saker som hade varit enkla att lösa så som solskyddet i badrummet är mögligt. Större saker som att plattor från fasaden har lossnat och sen inte ersatts. Personalen är jätte bra och gör allt dom kan för att upprätthålla standarden. Priset motsvarar tyvärr inte kvaliten på boendet.

The room was not in the best condition and other than the sheets, it wasn’t very clean. The staff were friendly. Pool area was nice.

I recently stayed at Svarga and had a wonderful experience overall! The staff was incredibly welcoming and attentive, making check-in a breeze. The rooms were spacious and well-appointed, with comfortable beds and great amenities. The location was perfect for exploring the area, with plenty of dining and shopping options nearby. However, I did notice that the toilet bidet hose in my room could use some extra cleaning attention. It’s a small detail, but keeping everything pristine enhances the overall guest experience. Despite this, I would definitely recommend for anyone looking for a relaxing stay. I’ll certainly be back!

Vue magnifique avec des couchés de soleil de rêve. La petite piscine privé de la villa 531 vaut la peine. À savoir: établissement sans alcool, mais un a le droit d’acheter ce qu’on veut à l’extérieur. Un haut parleur qui diffuse des chants musulmanes à partir de 5h00 du matin. Ça ne nous a pas dérangé, mais il fallait s’habituer de ne pas se faire réveiller par les chants. Dans l’ensemble un séjour réussi, malgré un restaurant moyen.

Very noisy couldnt get any sleep

Wenn man auf Lombok eher eine ruhige Gegend sucht, ist Senggigi zu empfehlen. Und hier ist das Svarga Resort auch das Richtige. Es sieht von unten / der Rezeption aus sehr schön aus, insbesondere wenn es dunkel ist und die Beleuchtung an. Der Ausblick von oben / vom Gemeinschaftspool ist absolut traumhaft - Blick ins Grüne und das Meer! Der Empfang war herzlich und sowieso das Personal sehr freundlich. Unsere Villa war an sich ganz schön. Hier hat der private Pool definitiv überzeugt. Das Frühstück war ok, die Auswahl eher weniger auf europäische Gäste ausgerichtet. Die Speisen zB zum Abendessen sind sehr gut. Das Spa Angebot war ebenfalls sehr gut. Wir hatten zwei Massagen und hatten nichts zu beanstanden. Jetzt das Aber: - Anlage sehr in die Jahre gekommen. Einige Renovierungsarbeiten an der Anlage und den Zimmern sind definitiv notwendig. - die Musik im Restaurant (beim Frühstück) war so laut. Es laufen immer die gleichen 3 Lieder, auch im Spa. - das Zimmer privater Pool ist an sich schön, aber so wie hier schon auf Gästefotos gezeigt, gibt es einige Mängel: • Stockflecken auf Amaturen und Stoffen • lockere Stromstecker • Kaputter Safe, Schrank in dem der Safe ist, stinkt ekelhaft • Viele Insekten wie Ameisen (inkl. Feuerameisen), Mücken, Fliegen; man sollte seinen Koffer möglichst geschlossen halten und vor dem Schlafengehen das Bett inspizieren • Es gibt keinen Schrank; wobei ich diesen auch nicht nutzen würde, wenn er so aussehen würde, wie die anderen Amatur

I arrived after their announced time of check in , 2pm but still room was not ready until 2:45pm Stayed two nights, we had to call maintenance several times to come and clear the clogged sink , several calls , required them two visits to do it, once daily , but didn't clear it enough. The tv is away of the bed (suit room) in living room which has no air-conditioning making it impossible to watch tv . We double check at reception if the room has a safety box they replied of course but unfortunately not available in the room so we had to call again for it, they provided one but not secured on wall or floor (portable) safety box which anyone can basically carry it out of my room. Shower water was very low, another call to fix it , they just opened the shower pipe and clean it to be strong water again, made me wondering why not cleaning it without guest complain, it so obvious that a routine house keeper can notice it. They said free parking for motorcycle at the hotel's parking lot but have me signed a paper saying they are not responsible of anything happening or lost of motorcycle although the have security guards and CCTV . The public swimming pool is too narrow almost 3 meters, I didn't see anyone swimming .

Room was beautiful

We enjoyed our stay at Svarga Resort Lombok. The room was very spacious and the view was absolutely amazing, definitely a highlight of the property. The staff were incredibly kind, welcoming, and always helpful, which made our stay very pleasant. That said, the property and facilities could use some refreshment as they feel a bit dated. The food at the restaurant was okay, but not as impressive compared to other hotel restaurants in the area. Overall, it was a good stay thanks to the beautiful views and the wonderful staff. With some updates to the facilities and restaurant, this resort could be truly outstanding.

The location is good close to Senggigi Beach and other popular beaches. The restaurant and breakfast are good. But the condition of the property is below what I was expecting. The lights in the room half working, the sliding window to the private pool not fully closing letting bugs come through, the plugs in the room half way screwed into the walls, the walls showing signs of humidity everywhere.... A bit of repairs needed for this hotel.

All good. Except for one thing. Aircond is not cold enough to support the big room. I took adma with pool and i think it took forever to cool the room.

We had an excellent experience at Svarga. Our room was clean and comfortable with amazing views over Senggigi. The staff were incredibly friendly and helpful and the food at the restaurant was very good

I recently stayed at Svarga and had a wonderful experience overall! The staff was incredibly welcoming and attentive, making check-in a breeze. The rooms were spacious and well-appointed, with comfortable beds and great amenities. The location was perfect for exploring the area, with plenty of dining and shopping options nearby. However, I did notice that the toilet bidet hose in my room could use some extra cleaning attention. It’s a small detail, but keeping everything pristine enhances the overall guest experience. Despite this, I would definitely recommend for anyone looking for a relaxing stay. I’ll certainly be back!

I arrived after their announced time of check in , 2pm but still room was not ready until 2:45pm Stayed two nights, we had to call maintenance several times to come and clear the clogged sink , several calls , required them two visits to do it, once daily , but didn't clear it enough. The tv is away of the bed (suit room) in living room which has no air-conditioning making it impossible to watch tv . We double check at reception if the room has a safety box they replied of course but unfortunately not available in the room so we had to call again for it, they provided one but not secured on wall or floor (portable) safety box which anyone can basically carry it out of my room. Shower water was very low, another call to fix it , they just opened the shower pipe and clean it to be strong water again, made me wondering why not cleaning it without guest complain, it so obvious that a routine house keeper can notice it. They said free parking for motorcycle at the hotel's parking lot but have me signed a paper saying they are not responsible of anything happening or lost of motorcycle although the have security guards and CCTV . The public swimming pool is too narrow almost 3 meters, I didn't see anyone swimming .

Notre séjour à été agréable. Personnel très gentil et toujours avec le sourire. Nous passions par eux pour les excursions. Service de Laundry au top, au lieu d'une journée, nous l'avons eu au bout de 4h. Par contre, attention, nous avons réserver une chambre pour 2 adultes et 2 enfants, mais il n'y avait qu'un lit. Je ne comprends pas comment l'hôtel et le site peuvent louer une chambre à 4 personnes avec un lit double. Au final, nous avons juste eu gratuitement un lit simple. La piscine dans la chambre un petit plus. Nous avions pris la formule complète.

The staff were so lovely, really helpful and the facilities on site are also amazing! The food was really nice and the rooms are really modern, clean and tidy. Would highly recommend booking the villa if you are going to be staying here!

Good time at svarga, great staff and nice amenities with the massage options

belle promesse sur le papier. Malheureusement réalité différente. On m’a déclassé en arrivant avec une chambre que je n’avais pas réservé. Après plusieurs passages au lobby où on me maintient que c’est la bonne charge au bout de la 3eme fois on admet qu’il y a une erreur. Les erreurs c’est ok, la malhonnêteté ça l’est beaucoup moins. Donc j’ai du dormir une nuit dans la mauvaise chambre en attendant qu’ils réussissent à libérer la mienne le lendemain. Sans excuse, sans compensation. Autant vous dire que le séjour commence mal. Scooter très cher par rapport à l’île 170k. J’ai tenté le massage au Haiga spa qui se trouve dans l’hôtel. N’y allez pas, zéro ambiance, zéro décoration, zéro senteur, zéro lumière, personnel qui ne parle pas un mot d’anglais, demandé à deux reprises d’éteindre la climatisation car on se serait cru dans un frigo. Demandé à être plus douce car j’avais mal. Sans parler des 2 masseuses qui était sur leur téléphone tout le long du massage, le téléphone qui vibrait sur la table de massage pendant celui-ci. J’ai pris aromatherapy massage, je n’ai pas eu le choix de l’huile et je n’ai senti aucune odeur. Au final bloqué du dos depuis. Chambre ok, mais fontaine de la piscine qui se déclenche entre 5 et 7h du matin. Je m’attendais à des bêtes en venant en Indonésie mais pas à une Invasion de grosses fourmis dans la chambre, qui montent dans le lit etc. Gecko dans les chambres. Clim bruyante. Sol sale. Hôtel qui mérite un coup de neuf par rapport

We enjoyed our stay at Svarga Resort Lombok. The room was very spacious and the view was absolutely amazing, definitely a highlight of the property. The staff were incredibly kind, welcoming, and always helpful, which made our stay very pleasant. That said, the property and facilities could use some refreshment as they feel a bit dated. The food at the restaurant was okay, but not as impressive compared to other hotel restaurants in the area. Overall, it was a good stay thanks to the beautiful views and the wonderful staff. With some updates to the facilities and restaurant, this resort could be truly outstanding.

As said previously the hotel had a great ambiance service a bit slow also even when not busy. Breakfast didn’t really cater for western tourists. Also no alcohol not mentioned in any literature.

Good things; - staff mostly tried their best, were polite and apologetic. - lots of options for breakfast - they moved our room - new loft smells amazing, honestly this was our best compliment we could offer. Bad things; - didn’t receive a welcome drink as advertised. - restaurant is supposed to be open all day but when we arrived at 12:15, no one was around for 45 minutes, and we didn’t get food until 13:45. - we expected bugs, but our room was FULL of ants, three nests. They moved us, but the other room was just as bad. - we had no water in our new room for a FULL DAY. we called reception many times but they just kept telling us it was maintenance. We weren’t informed of this and were offered no compensation. We couldn’t shower, use the sink or flush the toilet from 8am until 8pm. We called AGAIN at around 2pm and they said it would be fixed in 10 minutes. Eventually at around 8pm they sent someone to fix the problem in our room. The next morning the water was pouring out black. - every time we used the restaurant, they didn’t know what they had on their own menu. Everything we ordered they said ok and then would call back and say it’s unavailable. But then they would change their minds. It was very confusing and took a very long time. We often had to wait an hour just to get food. Supposed to be a four star hotel, but did not live up to standard.

Clean. Amazing staff, they really make the stay special.

People are very welcoming

Vue magnifique avec des couchés de soleil de rêve. La petite piscine privé de la villa 531 vaut la peine. À savoir: établissement sans alcool, mais un a le droit d’acheter ce qu’on veut à l’extérieur. Un haut parleur qui diffuse des chants musulmanes à partir de 5h00 du matin. Ça ne nous a pas dérangé, mais il fallait s’habituer de ne pas se faire réveiller par les chants. Dans l’ensemble un séjour réussi, malgré un restaurant moyen.

6年ぶり3回目の利用です。ロケーションは最高です。は早朝の鳥のさえずりが山に静かに響き渡り、午後は夕陽が海に沈んで行く風景も私部屋のルーフから見えました。以前と変わらないサービス、スタッフの温かさ、笑顔もあり、日常生活の疲れが癒やされ、そして安心して滞在できました。 次のロンボク旅行でも、また利用したいです。

The property looks like the listing. Clean, nice staff, good breakfast, amazing pool. It is not in a walkable distance and you need a driver because there is no parking on the property. It will need to have maintenance on a regular basis, otherwise it will not age well… Overall good deal.

My 2 teenagers & myself enjoyed our stay in Svarga Hotel. It’s a big hotel spread out over some inclines, which needed several steps to get around the different areas of the hotel. The views from the restaurant where we had our breakfast were spectacular. Excellent breakfast with a good mix of local & western cuisine. However I would advise to go early for dinner, as we went around 2210 and we were told no further orders could be taken as the restaurant ran out of ingredients! The last orders at the restaurant was supposed to be at 2230 and unfortunately there was no room service at night. Location is good - easy to get around, the hotel arranged Bluebird Taxis which used meter and much cheaper than Grab for areas around Senggi. There was an excellent Express Laundry 10 minutes walk away who picked up laundry and delivered at the time you wanted. To plan local trips around, the hotel recommended Mr Ibrahim - who live nearby and would come to the hotel to show you options. He was very good, and also open to negotiating the price. The hotel gardens were beautiful and well maintained, but the hotel itself did look a little tired and could do with a ‘facelift’ However except for this issue, everything else made our overall experience good.

We enjoyed our stay at Svarga Resort Lombok. The room was very spacious and the view was absolutely amazing, definitely a highlight of the property. The staff were incredibly kind, welcoming, and always helpful, which made our stay very pleasant. That said, the property and facilities could use some refreshment as they feel a bit dated. The food at the restaurant was okay, but not as impressive compared to other hotel restaurants in the area. Overall, it was a good stay thanks to the beautiful views and the wonderful staff. With some updates to the facilities and restaurant, this resort could be truly outstanding.

Meget smukke omgivelser og højt service-niveau

The location is good close to Senggigi Beach and other popular beaches. The restaurant and breakfast are good. But the condition of the property is below what I was expecting. The lights in the room half working, the sliding window to the private pool not fully closing letting bugs come through, the plugs in the room half way screwed into the walls, the walls showing signs of humidity everywhere.... A bit of repairs needed for this hotel.

Wir waren schon in unzähligen wunderschönen Hotels in Asien, aber das SVARGA ist eines der Unbeschreiblichsten. Kein übliches Strandresort sondern schmal und hoch in den Berg gebaut. Das heisst man hat in den Zimmern Privatsphäre und vom Restaurant und in den oberen Suiten mit Privatpool eine sensationelle Aussicht. Der Strand ist fussläufig in ca. 5 Min zu erreichen, Wasch- und Einkaufsmöglichkeiten sind direkt vor der Tür, ebenso eine Rollervermietung. Mit dem Roller hat man unzählige tolle Strände, Beachclubs, Massagen usw in direkter Umgebung. Zu den Gili Islands sind es ca 25 Minuten mit dem Roller. Die Ausstattung ist top, der Service in allen Belangen ein Traum, wir kommen auf jeden Fall wieder.

We had an excellent experience at Svarga. Our room was clean and comfortable with amazing views over Senggigi. The staff were incredibly friendly and helpful and the food at the restaurant was very good

I recently stayed at Svarga and had a wonderful experience overall! The staff was incredibly welcoming and attentive, making check-in a breeze. The rooms were spacious and well-appointed, with comfortable beds and great amenities. The location was perfect for exploring the area, with plenty of dining and shopping options nearby. However, I did notice that the toilet bidet hose in my room could use some extra cleaning attention. It’s a small detail, but keeping everything pristine enhances the overall guest experience. Despite this, I would definitely recommend for anyone looking for a relaxing stay. I’ll certainly be back!

The property looks like the listing. Clean, nice staff, good breakfast, amazing pool. It is not in a walkable distance and you need a driver because there is no parking on the property. It will need to have maintenance on a regular basis, otherwise it will not age well… Overall good deal.

My 2 teenagers & myself enjoyed our stay in Svarga Hotel. It’s a big hotel spread out over some inclines, which needed several steps to get around the different areas of the hotel. The views from the restaurant where we had our breakfast were spectacular. Excellent breakfast with a good mix of local & western cuisine. However I would advise to go early for dinner, as we went around 2210 and we were told no further orders could be taken as the restaurant ran out of ingredients! The last orders at the restaurant was supposed to be at 2230 and unfortunately there was no room service at night. Location is good - easy to get around, the hotel arranged Bluebird Taxis which used meter and much cheaper than Grab for areas around Senggi. There was an excellent Express Laundry 10 minutes walk away who picked up laundry and delivered at the time you wanted. To plan local trips around, the hotel recommended Mr Ibrahim - who live nearby and would come to the hotel to show you options. He was very good, and also open to negotiating the price. The hotel gardens were beautiful and well maintained, but the hotel itself did look a little tired and could do with a ‘facelift’ However except for this issue, everything else made our overall experience good.

Hôtel qui devait être bien il y a plusieurs années et qui manque d’entretien. La piscine et la vue sont top. Le personnel de la réception très bien et sympathique. Pour tout le reste l’hôtel n’est pas au niveau. Le personnel du restaurant ne parle pas l’anglais, met beaucoup de temps à préparer à manger, ce n’est pas bon et très cher. La pire nourriture pour nous en Indonésie a ce jour. La chambre n’est pas très propre, vitre fendue, la baie coulissante ne fonctionne que d’un côté, les robinets de la salle de bain fuit…. Il doit y avoir mieux dans le secteur de Sengiggi

Amazing!!! Design, comfort, service … the only worst thing the menu go the restaurant

We enjoyed our stay at Svarga Resort Lombok. The room was very spacious and the view was absolutely amazing, definitely a highlight of the property. The staff were incredibly kind, welcoming, and always helpful, which made our stay very pleasant. That said, the property and facilities could use some refreshment as they feel a bit dated. The food at the restaurant was okay, but not as impressive compared to other hotel restaurants in the area. Overall, it was a good stay thanks to the beautiful views and the wonderful staff. With some updates to the facilities and restaurant, this resort could be truly outstanding.

As said previously the hotel had a great ambiance service a bit slow also even when not busy. Breakfast didn’t really cater for western tourists. Also no alcohol not mentioned in any literature.

Good things; - staff mostly tried their best, were polite and apologetic. - lots of options for breakfast - they moved our room - new loft smells amazing, honestly this was our best compliment we could offer. Bad things; - didn’t receive a welcome drink as advertised. - restaurant is supposed to be open all day but when we arrived at 12:15, no one was around for 45 minutes, and we didn’t get food until 13:45. - we expected bugs, but our room was FULL of ants, three nests. They moved us, but the other room was just as bad. - we had no water in our new room for a FULL DAY. we called reception many times but they just kept telling us it was maintenance. We weren’t informed of this and were offered no compensation. We couldn’t shower, use the sink or flush the toilet from 8am until 8pm. We called AGAIN at around 2pm and they said it would be fixed in 10 minutes. Eventually at around 8pm they sent someone to fix the problem in our room. The next morning the water was pouring out black. - every time we used the restaurant, they didn’t know what they had on their own menu. Everything we ordered they said ok and then would call back and say it’s unavailable. But then they would change their minds. It was very confusing and took a very long time. We often had to wait an hour just to get food. Supposed to be a four star hotel, but did not live up to standard.

The common were nice, but the rooms were very underwhelming. Not super clean and the AC barely worked. Breakfast was below average. Overall, really not as nice as on the pictures from the listing

The location is good close to Senggigi Beach and other popular beaches. The restaurant and breakfast are good. But the condition of the property is below what I was expecting. The lights in the room half working, the sliding window to the private pool not fully closing letting bugs come through, the plugs in the room half way screwed into the walls, the walls showing signs of humidity everywhere.... A bit of repairs needed for this hotel.

We had an excellent experience at Svarga. Our room was clean and comfortable with amazing views over Senggigi. The staff were incredibly friendly and helpful and the food at the restaurant was very good