The Laura Hotel, Houston Downtown, Autograph Collection

Très bel hôtel et chambre de bon goût. Le personnel d’accueil est très professionnel et accueillant

Très bien situé. Chambre grande avec baignoire profonde et coin salon. Bon matelas.

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I feel like it could’ve been better

While the hotel itself is very nice, it was difficult and in the end unpleasant as the staff was either unable or indifferent to responding to our requests. Four times in one day I had to ask for housekeeping and two days in a row to correct an over charge of a hotel room despite the fact that I had paid for the rooms in advance.