LOGINN Hotel Stuttgart Zuffenhausen

Nice

Very disappointing experience at LogInn Stuttgart. I had a room reserved and informed the hotel in advance that I would arrive around midnight. I was told that the reception is open until 1:00 a.m., so I didn’t expect any issues. When I arrived, there was no one at the reception. The doors were closed and the only option was an intercom. The person on the other side gave me a code for the key box, but it didn’t work. When I told him that the code wasn’t opening the box, he simply said that if the code doesn’t work, there’s nothing more he can do. After a very long and exhausting day at work, I was left standing outside the hotel for almost an hour, unable to access my room. No real assistance, no solution, no sense of responsibility. This is not what you expect when you have a confirmed reservation and clear communication about your arrival time. Extremely frustrating and unprofessional. I would not recommend this hotel based on my experience.

Good room with incredible shower! But it’s not close enough to the city to be charging for parking.

Ok

Overall, property is in excellent condtion, staff are friendly. Good value. Having your own transportation can be useful if you stay at this hotel.