Central Phoenix Hotel

Neighborhood is a little rough but no worse than most downtown areas. Parking was good. Rooms are very basic. Old but mostly clean. Staff is friendly.

You get what you pay for. It was a cheap place to stay in a good location. There is a night club right across the street. We stayed on a Saturday night and the noise level was crazy all night, so if you are sensitive to that, I would not stay here. The first room we were assigned had no smoke detector and there was a constant chirp. We were given a different room. This room had a dead cockroach in the bathroom. The AC worked really well and the bed was fine. The location is just a little sketchy depending on which direction you walk. There was free parking which was nice. Chase stadium was a 20 minute walk from the motel. Overall, it was fine and we had a good time.

Located across a noisy night club and lots of homeless people visible in the neighborhood. Old interior, old furniture, unclean room, NO HOT WATER! Carpets need replacing and sheets.

This property is extremely close to down town attractions. It’s about a 15 minute walk to the convention center and near a few eateries. The bus comes right in the front of this hotel. The staff were extremely helpful and presented me with an early check in. The facility was clean and there was always someone present cleaning. My linen wasn’t dirty my fridge, microwave, air conditioner, television worked just fine! I’d give it perfect ratings if the ice machine was working. People complained about a temporary shortage of hot water. The weather was 90 degrees and hot water was not a priority to me for the few hours that it wasn’t working before they had this issue repaired. I would stay at this space again. The area is not safe at night to walk around in and it has less to do with the hotel and more to do with the area of downtown not being safe to walk around. The hotel is near the fire station and this provides some deference of crime. WiFi was strong. I’d stay again. : )

It looks like there were stains on the shower curtain. The floors and doors like dirty and both the toilet paper roll weren’t a new roll and one looked like it had fallen on the dirty floor and was dirty through half the roll. The main lights didn’t work, the ice machine didn’t work and those coffee stations and drink shown in the photos weren’t even there.

Would not stay there again. No in room or lobby coffee available, theice machine didn't work. The omly time I saw someone working in the lobby was when I checked in. Thank God I experienced no problems because I would have no way to contact anyone for help. The one question I asked on check in was 'what's the easiest way to get to Chase Field'. He said he had no idea as he didn't live around there. Customer service? Not at this property.

Nice and comfortable room. The shower is very small. But its perfect for a place to sleep. The sign out front says continental breakfast, but there is no breakfast of any kind.

Location is great, no continental breakfast as advertised on the sign, front desk person not always available, keycards would randomly stop working, mattresses are awful.

Excellent location for Orpheum Theater. Fairly safe area in downtown Phoenix. Free parking but no breakfast or coffee.

A good low cost option in downtown Phoenix that is close to transit. But you pay for what you get. Rooms are falling apart, shower had no hot water. The area lost power for 20mins but the hotel was without power for 3 hours one day.

The room was very poor/dirty/neglected and smelled like smoke. The pictures do not justify the hotel/rooms at all. I did not even end up staying. I checked out a couple hours later after checking in due to not feeling comfortable at all.

The people who run the place are absolutely so kind and The rooms are always clean and it’s so nice and quiet always when I stay there. I highly recommend people to stay there.

We arrived early before check in. We were told it would be an extra 20.00 to get a room before the actual check in time. I paid it as we were there for an event and had set up stuff to do, and used an uber from the airport. When we arrived to our room it was filthy. The wall by the garbage can had stains all over it, a huge dry wall hole in the wall with exposed cords, cigarette butts under the window sill and the sill itself was filthy. The bathroom door barely opened if shut all the way and made a horrible sound and to top it off the toiled ring leaked . There was no comforter on the bed. Just a sheet. I thought there was another sheet, ut when I pulled it back, it was bare mattress. No mattress cover, fitted sheet etc. Air conditioner made a horrible sound that was very loud, but did keep the room cool.

This is definitely a budget hotel, however we found it wasn't worth the cost savings. The room was very dirty, we kept our shoes on the entire time. The tv was broken, which required the front desk to come in to repair (over an hour later from the time they said they would fix it). The walls were covered in filthy splatter marks, mold in the bathroom, thick layer of dust on everything. There was a fair carpet of hair all over the bathroom and shower, the personal little shower soaps had been used prior to us as the bottles were half gone. We can say the bed sheets and comforter were at least clean, as we black lighted that to check for grossness. The room was nonsmoking, yet the comforter was covered in prior old burn holes. But the most alarming part of our stay was when what I assume and hope was the cleaning staff trying to open our door WITHOUT knocking or saying a word. The door clicked open from a key card, but we had the safety metal door locker on at the top of the door and that prevented it from opening all the way. A word was never said after the door was then slammed shut. We were still in bed and we woke up to that. Was it a cleaning person? Was it someone else? There also was not a do not disturb sign in the room, we had to go down to the front desk to ask for one. After we had put it on our door when we left for dinner, we came back to the sign being taken off from our door and laying in the walkway. We didn't feel safe or good about leaving stuff there.

We arrived to initial room at 2am and had a water leak from the ceiling in the bathroom with severe water damage/drooping ceiling, water everywhere on the floor, stains on the pillow cases, and smelled like smoke in a non-smoking room. After the room change, the 2nd room didn’t smell like smoke but still had stained pillows, overall room looked dirty. Booked a different hotel within minutes and left Central Phoenix Hotel by 3am. Front desk was accommodating and apologetic and had no difficulties getting a refund for my two night stay when calling the next morning. The staff were pleasant but the pictures on website were definitely deceiving.

Room was dirty and lacking towels and the TV remote was missing. Toilet and mirror were broken. Stains were on the wall and black mold

very clean and good inside

Great centric location. Clean and budget friendly

The walls were dirty. It looked like they had food splattered on them. They were also scuffed up all over.. With the first room we were assigned, it was so bad there was no way we were staying there. We asked for a refund and were given a second room. The second room also had the filth on the walls but it a lot less places. Our second room also had carpet instead of vinyl flooring. This at least gave us the illusion that the floor was clean. There were showers without a tub. in the bathrooms. The bathroom tile also looked very dirty.

It’s just wasn’t clean enough. I just saw long hairs all around the room, even in the bed. There is mini hair conditioner was used.It was disappointed.

It’s the cheapest hotel in central location so for the price it’s hard to go wrong. Big comfy bed, great free wifi, fridge/microwave, even a really convenient dressing table and table+chair for two people. The only real issue we found was a nasty smell in the rooms and the bathrooms are pretty gross - but minor issues for the price.

This hotel was quaint, unique, clean, and perfect location. The worker put us in a room that had a balcony and was amazing! We sat out on the balcony for hours in the evening and morning watching people and enjoying our stay. Will definitely stay here again!

Its right across a fire station so it was very noisy suddenly booked this last Minute because we had a super early flight also tried to shower at night and there was no running water in the shower it was late and i didn’t have time to say something but i simply would not recommend anyone stay there it doesn’t feel like a very safe area either

What you would expect from a cheap motel downtown. The staff were all very nice but the rooms and property itself was old and worn. The tv didn’t really work(there was a black line down the center and would static out several times on live TV). The bathroom/shower is very small and old. There is a music venue across the street so there was sound most of the night but not to the point that you can’t sleep. It’s not a 5 star hotel by any means but if you just need a place to sleep near the convention center it does the job.

Tile showers and bathroom floor were nice. Room was clean and bedding clean. Side bed light wasn't working. Some lightbulbs were out. The dining table was broken and wobbly. The TV wasn't working either.

This hotel hasn't been updated since the 70's it looks like. The shower was tiny like 2ft x 2ft and NO HOT WATER, so cold showers only. The closet was bigger than the shower. Parking was tight. So tight I couldn't get into my car at one point and (I'm disabled) had to crawl over the center from the passenger side. The bed had no soft left in it. It was just springs you get what you pay for at this motel.

You get what you pay for. It was a cheap place to stay in a good location. There is a night club right across the street. We stayed on a Saturday night and the noise level was crazy all night, so if you are sensitive to that, I would not stay here. The first room we were assigned had no smoke detector and there was a constant chirp. We were given a different room. This room had a dead cockroach in the bathroom. The AC worked really well and the bed was fine. The location is just a little sketchy depending on which direction you walk. There was free parking which was nice. Chase stadium was a 20 minute walk from the motel. Overall, it was fine and we had a good time.

It just was not a good experience. The front desk was helpful and nice but the property is extremely rundown. The air conditioner was so loud and went off and on throughout the night until I just turned it off and tried to sleep in the heat. After a terrible night, I just wanted a cup of coffee. However, there is not a coffee maker in the room and there is none available in the lobby..

Nice clean bedding, but the frig is a kind of noisy and the TV doesn't work.

The room we were in was pretty noisy being right across from a concert venue on a main road but we just left the TV on overnight. The room was clean enough minus the toilet seat could have used a bit of help. We felt safe in the area - fire station across the street, sheriff’s dept nearby... Overall our 1 night stay was just fine.

The stay was good. We arrived late due to Los Angeles traffic and they were courteous enough to call us to make sure we were still coming, and not canceling our reservation. That was very thoughtful. King bed room was huge, we were surprised about that. Yes we would stay again.

Walls were incredibly dirty, hard to find staff. Good value but wouldn’t stay again

Staff was very courteous and responded to my issue with the TV immediately. Clean and comfortable

I booked same day due to a snaffu with another property. cannot recommend enough. Very clean quiet and awesome. The staff was also super friendly and accomodating. Would book again.

Front office staff was not friendly at all. Like I was inconviencing them. The room was dirty like it wasn't cleaned well. I was very disappointed. If there is any form of compensation I can receive please I will never stay here again

We arrived to initial room at 2am and had a water leak from the ceiling in the bathroom with severe water damage/drooping ceiling, water everywhere on the floor, stains on the pillow cases, and smelled like smoke in a non-smoking room. After the room change, the 2nd room didn’t smell like smoke but still had stained pillows, overall room looked dirty. Booked a different hotel within minutes and left Central Phoenix Hotel by 3am. Front desk was accommodating and apologetic and had no difficulties getting a refund for my two night stay when calling the next morning. The staff were pleasant but the pictures on website were definitely deceiving.

Staff not helpful

It took the front desk manager 10 to 15 minutes to even show up at the front desk to check me in. I rang the doorbell. I went to speak to staff. he was nowhere to be found for over 10 minutes. No wifi info provided. When I returned to get the Wi-Fi only an hour later, once again there was no one at the front desk I waited 5 minutes and didn't weigh any longer just went back to my room without the Wi-Fi info.

The front desk was very polite

It was close to chase field . The a/c was working at first told the person at the front desk he came and looked at looked at it pushed a few buttons and got it working for us. The room was clean the bed were comfy .stayed one night.

Its right across a fire station so it was very noisy suddenly booked this last Minute because we had a super early flight also tried to shower at night and there was no running water in the shower it was late and i didn’t have time to say something but i simply would not recommend anyone stay there it doesn’t feel like a very safe area either

Clean room. Very basic. Stiff bed. Not a very good area but worked just fine after the concert. Would stay again.

It's a lot of homeless around the area

Great hotek if going ti any of the nearby venues especial to Arizona Financial Theater. Love this hotel and its locations.....its not the Ritz you get what you pay for, however if not expecting extravagance then this is the place.

There is a fire station right here and you get to hear the sirens every time they respond to a homeless prostitute OD that happens near by, which seems to be very previlant in the area. Ziggys across the street is a fun place and the brewery a couple doors down wasn't bad. Guess I should have guessed by the price but in case you didn't know already you get what you pay for, and this may have been one of the cheapest "hotels" in Phoenix

I stayed at an economical spot in Central Phoenix just 5 minutes from the Footprint Center, and it was perfect for a short stay. The place was clean, quiet, and had everything I needed for a night or two. It’s not fancy, but if you’re on a budget and want to be close to downtown attractions, it’s a great option. I’d definitely recommend it for solo travelers or anyone just looking for a simple, comfortable place to crash.

Property is older for sure, and the area isn’t necessarily the “best”, but to be across the street from the Van Buren and walkable distance to most things in the downtown area, despite dirty walls and carpet, little to no complaints.

Walking distance to downtown.

Great centric location. Clean and budget friendly

Not bad for 3 star hotel. Walking distance to new huge grocery store and Chase field. Too many homeless in area.

No continental breakfast as advertised! Room needed major repairs! Horrible!

It just was not a good experience. The front desk was helpful and nice but the property is extremely rundown. The air conditioner was so loud and went off and on throughout the night until I just turned it off and tried to sleep in the heat. After a terrible night, I just wanted a cup of coffee. However, there is not a coffee maker in the room and there is none available in the lobby..

The property needs renovation. The bathroom is tiny and very old, paint is peeling off and the light switch turns on a very noisy fan. There’s no tea & coffee tray, though there is a microwave balanced precariously on top of a fridge.

Would not stay there again. No in room or lobby coffee available, theice machine didn't work. The omly time I saw someone working in the lobby was when I checked in. Thank God I experienced no problems because I would have no way to contact anyone for help. The one question I asked on check in was 'what's the easiest way to get to Chase Field'. He said he had no idea as he didn't live around there. Customer service? Not at this property.

Nice and comfortable room. The shower is very small. But its perfect for a place to sleep. The sign out front says continental breakfast, but there is no breakfast of any kind.

My stay was good for the most part aside from the fact I felt like my life was on the line given the area it is in (but I guess you reap what you sow when you book). My critique was it wasn’t exactly made clear where continental breakfast was at if there was even offered (I saw it on the central phoenix sign but didn’t know where it would be at). Other than that, good for what I needed

Location is great, no continental breakfast as advertised on the sign, front desk person not always available, keycards would randomly stop working, mattresses are awful.

Excellent location for Orpheum Theater. Fairly safe area in downtown Phoenix. Free parking but no breakfast or coffee.