Dreams Cozumel Cape Resort & Spa
268 US$
/nat
Gennemsnit for september
Priser på Dreams Cozumel Cape Resort & Spa
Vælg datoer for at se priser og tilgængelighed
268 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Dreams Cozumel Cape Resort & Spa ligger prisen pr. nat i gennemsnit på 248 US$ i den billigste måned (august) og 464 US$ i den dyreste måned (marts), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 367 US$ |
| februar | 450 US$ |
| marts | 464 US$ |
| april | 406 US$ |
| maj | 266 US$ |
| juni | 271 US$ |
| juli | 313 US$ |
| august | 248 US$ |
| september | 268 US$ |
| oktober | 277 US$ |
| november | 293 US$ |
| december | 366 US$ |
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sep. · 268 US$
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Dyrest: marts (ca. 464 US$)
Billigst: august (ca. 248 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Tilbring dagen på den private strand, og nyd bagefter de rekreative faciliteter, som omfatter en udendørs pool og et fitnesscen...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Tilbring dagen på den private strand, og nyd bagefter de rekreative faciliteter, som omfatter en udendørs pool og et fitnesscenter. Andre faciliteter på dette overnatningssted inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til renseri/vaskeservice, en døgnåben reception og bagageopbevaring. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Snup en bid mad på en af 4 restauranter på dette overnatningssted. Du kan også blive på værelset og nyde godt af roomservice døgnet rundt eller hente en snack på stedets kaffebar/café. Når du har brug for en forfriskende drink, kan du besøge baren ved poolen, de 2 barer/lounger eller de 2 strandbarer.
Værelser
Føl dig hjemme i et af de 154 værelser med individuelt design, der desuden har minibar og fladskærms-tv. Et tv med satellitkanaler sørger for underholdningen. Badeværelserne indeholder bruser med brusehoved med spredningseffekt og hårtørrer. Faciliteter inkluderer telefoner samt pengeskabe og kaffe-/temaskiner.
Lokation
Dreams Cozumel Cape Resort & Spa - All Inclusive i Cozumel ligger kun 4 min. gang fra Paradisstrande og 2 min. kørsel fra Mr. Sancho's Beach Club. Dette overnatningssted med alt inklusive ligger 1,7 km fra Playa Mia Grand Beach and Water Park og 4,8 km fra San Francisco Beach.
I nærheden
Arrecifes de Cozumel-nationalparken(0.1 mil)
Paradisstrande(0.2 mil)
Mr. Sancho's Beach Club(1 mil)
Playa Mia Grand Beach and Water Park(1.1 mil)
Corona Strand(2 mil)
Nachi Cocom Beach Club & Water Sport Center(2 mil)
Chankanaab Beach Adventure Park(2.6 mil)
Chankanaab Nationalpark(2.9 mil)
San Francisco Beach(3 mil)
Palancar-stranden(4.2 mil)
Paseo El Cedral Koralrev(4.2 mil)
Playa El Cielo(6.1 mil)
Puerta Maya Maritime Terminal(6.2 mil)
We B Divin' Cozumel(6.2 mil)
El Cedral(6.2 mil)
Den nærmeste store lufthavn er Cozumel, Quintana Roo (CZM-Cozumel International)(9.9 mil)
Parkering
Restaurant
Swimmingpool
Roomservice
Turistservice
Renseri
Lokation
Carretera Costera Sur Km 12.9 Zona Hotelera Sur, Quintana Roo, Mexico
Arrecifes de Cozumel-nationalparken (0.1 mil)
Paradisstrande (0.2 mil)
Mr. Sancho's Beach Club (1 mil)
Playa Mia Grand Beach and Water Park (1.1 mil)
Corona Strand (2 mil)
Nachi Cocom Beach Club & Water Sport Center (2 mil)
Værelsesmuligheder
1
Familiesuite
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Store Dobbeltsenge
Sover 4
KlimaanlægRulbare eller ekstra senge (Gratis)Arbejdsrum til bærbar PC
3
Junior-suite - 2 dobbeltsenge - udsigt til pool
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
4
Junior-suite - 1 kingsize-seng - ved havet (Preferred Club)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanlægRulbare eller ekstra senge (Gratis)Sofaseng
2
Club-suite - 1 kingsize-seng (Preferred Club Master Suite Swim Out)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
2
Club-suite - 2 soveværelser - ved stranden (Preferred Club Master Suite Swim Out)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
og 2 Store Dobbeltsenge
Sover 6
KlimaanlægRulbare eller ekstra senge (Gratis)Arbejdsrum til bærbar PC
4
Junior-suite - 2 dobbeltsenge - udsigt til pool (Swim Out)
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
3
Club-suite - 1 kingsize-seng - ved havet (Preferred Club Master Suite)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
2
Club-suite - 1 kingsize-seng - udsigt til pool (Preferred Club Master Suite)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
3
Junior-suite - 1 kingsize-seng - udsigt til pool
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
4
Junior-suite - 1 kingsize-seng - udsigt til pool (Swim Out)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
4
Familiesuite (Preferred Club)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenge
Sover 4
KlimaanlægRulbare eller ekstra senge (Gratis)Sofaseng
3
Junior-suite - 2 dobbeltsenge - havudsigt
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
4
Junior-suite - 2 dobbeltsenge - ved havet (Preferred Club)
Værelsesoplysninger
2 Dobbeltsenge
Sover 3
KlimaanlægRulbare eller ekstra senge (Gratis)Sofaseng
4
Junior-suite - 2 dobbeltsenge (Tropical View)
Værelsesoplysninger
2 Dobbeltsenge
Sover 4
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
3
Junior-suite - 1 kingsize-seng - havudsigt
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
3
Club-suite - 1 kingsize-seng - ved stranden (Preferred Club Master Suite)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 3
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelse
3
Junior-suite - 1 kingsize-seng - ved stranden (Preferred Club - Swim Out)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanlægRulbare eller ekstra senge (Gratis)Sofaseng
5
Suite - 1 kingsize-seng - havudsigt (Preferred Club Penthouse)
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanlægRulbare eller ekstra senge (Gratis)Privat badeværelsePrivat pool
4
Junior-suite - 2 dobbeltsenge - ved stranden (Preferred Club - Swim Out)
Værelsesoplysninger
2 Dobbeltsenge
Sover 3
KlimaanlægRulbare eller ekstra senge (Gratis)Sofaseng
Gæsteanmeldelser af Dreams Cozumel Cape Resort & Spa
8
God
Baseret på 511 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
På Dreams Cozumel Cape Resort & Spa roser gæsterne ofte det venlige personale, udsigten over havet og snorklingen, samt adgangen til de nærliggende Secrets og Sunscape resorts. Der rapporteres dog også om ulemper som inkonsekvent mad, roterende restaurantlukninger og vedligeholdelsesproblemer med værelser eller faciliteter.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
På Dreams Cozumel Cape Resort & Spa roser gæsterne ofte det venlige personale, udsigten over havet og snorklingen, samt adgangen til de nærliggende Secrets og Sunscape resorts. Der rapporteres dog også om ulemper som inkonsekvent mad, roterende restaurantlukninger og vedligeholdelsesproblemer med værelser eller faciliteter.
Mange fremhæver værelser med direkte adgang til havet, snorkling ved stranden og bekvemmeligheden ved at bruge de nærliggende resorts. Hyppige frustrationer inkluderer salgsfremmende præsentationer, en lille eller lejlighedsvis kold pool, begrænset plads på stranden, en stenet kystlinje eller tang samt mangel på underholdning. Forvent et mindre ophold ved stranden med varm service og fantastisk udsigt, bedst for rejsende, der prioriterer adgang til havet over et resorts store udvalg.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Faciliteterne er mindre på Dreams-siden (én hovedpool og begrænsede liggestole), men gæsterne kan bruge pools, restauranter og spa på de nærliggende Secrets og Sunscape resorts. Snorkling er populært, selvom kystlinjen er stenet, og tilgængeligheden af stole kan være begrænset.
Relaterede gæsteanmeldelser
10
Ruth
10. nov. 2024
·
Overnattede 3 nætter
Ignore the timeshare/ hotel points pressure . They say an hour out meeting took 2 1/2 hours and 6 sellers and we still said no . Spa facilities are wonderful Staff is friendly and pool options are lovely
Ignore the timeshare/ hotel points pressure . They say an hour out meeting took 2 1/2 hours and 6 sellers and we still said no . Spa facilities are wonderful Staff is friendly and pool options are lovely
8
Jonathan
6. apr. 2025
·
Overnattede 7 nætter
The location of all the rooms and restaurants have great views of the ocean. The buildings are not in great repair and show signs of age. Buffet food is not great. The restaurant Olio was good and the Secrets food was nice. The pool at Dreams is in great shape and clean. The sister resorts pools are aged and dirty. Beach was nice but rocky. Entertainment team was great.
The location of all the rooms and restaurants have great views of the ocean. The buildings are not in great repair and show signs of age. Buffet food is not great. The restaurant Olio was good and the Secrets food was nice. The pool at Dreams is in great shape and clean. The sister resorts pools are aged and dirty. Beach was nice but rocky. Entertainment team was great.
8
Steven R
2. dec. 2025
·
Overnattede 4 nætter
Great property overall, but small pool, limited dining options. Do not recommend agreeing to the sales pitch. Beach is adequate, lots of rock, so bring water shoes.
Great property overall, but small pool, limited dining options. Do not recommend agreeing to the sales pitch. Beach is adequate, lots of rock, so bring water shoes.
8
Curtis Leroy
1. maj 2025
·
Overnattede 7 nætter
Overall, we really enjoyed our stay. I think it depends what you're looking for. It's a smaller, more intimate (albeit family-filled) resort without the amenities and selection of larger places, perfect for my wife and me (both retired)--but brings advantages and disadvantages. Great: attentive staff, walkable (5 min, end-to-end), good restaurants (no reservations needed), oceanside room really was right on top of the ocean, beach waiter service, snorkeling from the beach, small, casual shows each night outside the bar (Karaoke, Magic, etc.). Less-than-great: limited buffet, Preferred upgrade basically just meant a better view and access to restaurants at adjacent Sunscape & Secrets via shuttle cart and room service, small (and sometimes loud) pool, no 24-hour food/drink locales, some places could use more maintenance attention. All that being said, we would book there for our next visit to Cozumel.
Overall, we really enjoyed our stay. I think it depends what you're looking for. It's a smaller, more intimate (albeit family-filled) resort without the amenities and selection of larger places, perfect for my wife and me (both retired)--but brings advantages and disadvantages. Great: attentive staff, walkable (5 min, end-to-end), good restaurants (no reservations needed), oceanside room really was right on top of the ocean, beach waiter service, snorkeling from the beach, small, casual shows each night outside the bar (Karaoke, Magic, etc.). Less-than-great: limited buffet, Preferred upgrade basically just meant a better view and access to restaurants at adjacent Sunscape & Secrets via shuttle cart and room service, small (and sometimes loud) pool, no 24-hour food/drink locales, some places could use more maintenance attention. All that being said, we would book there for our next visit to Cozumel.
10
Melissa Caroline
6. mar. 2025
·
Overnattede 7 nætter
Beautiful! Access to Sunscape and Secrets facilities is a big bonus!
Beautiful! Access to Sunscape and Secrets facilities is a big bonus!
10
William
3. feb. 2025
·
Overnattede 5 nætter
We love this resort. We have stayed at Secrets and Dreams at this location. We love how quaint and close restaurants, pools, and activities are soooo close to the beach!! A beautiful view no matter where you are in these properties!
We love this resort. We have stayed at Secrets and Dreams at this location. We love how quaint and close restaurants, pools, and activities are soooo close to the beach!! A beautiful view no matter where you are in these properties!
8
Michael
4. nov. 2025
·
Overnattede 7 nætter
We liked the accessibility to Secrets. We actually ate a lot of the meals at Secrets. The pool volleyball was a lot of fun. Snorkeling was good. Lots of good beach for long walks. We will return to this resort after the renovation of Sunscape into a larger dreams/ secrets.
We liked the accessibility to Secrets. We actually ate a lot of the meals at Secrets. The pool volleyball was a lot of fun. Snorkeling was good. Lots of good beach for long walks. We will return to this resort after the renovation of Sunscape into a larger dreams/ secrets.
6
Jesse
16. apr. 2025
·
Overnattede 7 nætter
The place was clean and the service was excellent. The food is average, and authentic mexican cuisine is surprisingly limited. The dinner entertainment was terrible. Fir instance, the Mayan Dinner hosted by the sister resort Secrets Aura. It is nothing like the advertisement video they promote, and most of the dinner guests around us were visibly displeased with the quality of both the food and the entertainment. The spa services were amazing! We had hydrotherapy, a couple's massage, and reflexology treatment. Best spa we have been to! The sandy beach is beautiful, but the shoreline is very rocky, so bring swim shoes to protect your feet if you plan to swim or snorkel.
The place was clean and the service was excellent. The food is average, and authentic mexican cuisine is surprisingly limited. The dinner entertainment was terrible. Fir instance, the Mayan Dinner hosted by the sister resort Secrets Aura. It is nothing like the advertisement video they promote, and most of the dinner guests around us were visibly displeased with the quality of both the food and the entertainment. The spa services were amazing! We had hydrotherapy, a couple's massage, and reflexology treatment. Best spa we have been to! The sandy beach is beautiful, but the shoreline is very rocky, so bring swim shoes to protect your feet if you plan to swim or snorkel.
8
Sherry
18. jan. 2024
·
Overnattede 7 nætter
Nice property, Annato's restaurant was excellent but not open every day. Pizza restaurant only open for lunch, buffet was okay but not great. Only 1 pool and small beach within Dreams property, however Dreams, Secrets and Sunscape Sabor are all connected. Secrets (adults only) has the best beach and pools.
Nice property, Annato's restaurant was excellent but not open every day. Pizza restaurant only open for lunch, buffet was okay but not great. Only 1 pool and small beach within Dreams property, however Dreams, Secrets and Sunscape Sabor are all connected. Secrets (adults only) has the best beach and pools.
8
Michael
18. feb. 2025
·
Overnattede 8 nætter
Staying at Dreams we could eat at Secret and Sunscape resorts. The food was excellent presentation,variety and good. Only struggle was getting lounging chairs by ocean. Very few with umbrellas. The bed in the room was bad. Overall great vacation.
Staying at Dreams we could eat at Secret and Sunscape resorts. The food was excellent presentation,variety and good. Only struggle was getting lounging chairs by ocean. Very few with umbrellas. The bed in the room was bad. Overall great vacation.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Tilbagemeldingerne om renlighed er blandede: mange rapporterer rene eller pletfrie værelser, mens andre nævner skimmel eller muggen lugt, insekter, beskidte gangstier eller toiletter og dårligt vedligeholdte pools eller fællesarealer.
Relaterede gæsteanmeldelser
6
Colleen
26. feb. 2025
·
Overnattede 5 nætter
The staff was helpful and wonderful to be around. The resort is all inclusive, the food at every restaurant was terrible, seemed as if everything was microwaved from Costco. After the 2nd night of our stay, we would take taxi to downtown to dine off property. Housekeeping would only refresh items if requested- needed to ask for the basics like more toilet paper. Each morning of our stay, pool towels were unavailable and when stocked, limit one per person. The pool and beach furniture were old, uncomfortable and covered in mold. Not enough pool/beach furniture for the guests. To obtain a chair, you needed to get it before 7am or you would not have a place to relax. Public restrooms had doors that didn’t close and needed to be better serviced. For the cost of what I paid per night, I was expecting higher quality food and better amenities.
The staff was helpful and wonderful to be around. The resort is all inclusive, the food at every restaurant was terrible, seemed as if everything was microwaved from Costco. After the 2nd night of our stay, we would take taxi to downtown to dine off property. Housekeeping would only refresh items if requested- needed to ask for the basics like more toilet paper. Each morning of our stay, pool towels were unavailable and when stocked, limit one per person. The pool and beach furniture were old, uncomfortable and covered in mold. Not enough pool/beach furniture for the guests. To obtain a chair, you needed to get it before 7am or you would not have a place to relax. Public restrooms had doors that didn’t close and needed to be better serviced. For the cost of what I paid per night, I was expecting higher quality food and better amenities.
6
Greskelly C Diaz
19. nov. 2024
·
Overnattede 4 nætter
It was not clean dirty walls and cushions in the chairs. The bedding set looked run down. The electricity went off.
It was not clean dirty walls and cushions in the chairs. The bedding set looked run down. The electricity went off.
2
Precious
17. sep. 2025
·
Overnattede 4 nætter
This was the worst all-inclusive and vacation experience of my life. The room conditions were not to the level of the advertised standard. I had a room with several bugs and roaches, water leaks, mold and the food was not consumable. They finally changes my room after 2 days to a down gradec and never gave me a refund for the swimout room I paid for. I feel scammed with all of the false advertising. I had to travel through an abandoned resort to get to Secrets where they didnt have enough space to accomidate guests I will never go to this resort or recommend it to anyone. I have pictures to support the filthy room they gave me.
This was the worst all-inclusive and vacation experience of my life. The room conditions were not to the level of the advertised standard. I had a room with several bugs and roaches, water leaks, mold and the food was not consumable. They finally changes my room after 2 days to a down gradec and never gave me a refund for the swimout room I paid for. I feel scammed with all of the false advertising. I had to travel through an abandoned resort to get to Secrets where they didnt have enough space to accomidate guests I will never go to this resort or recommend it to anyone. I have pictures to support the filthy room they gave me.
6
Elton Veliz
14. aug. 2024
·
Overnattede 4 nætter
Very limited selection at buffets. Cleanliness of resort, specifically restrooms, was sub par. Both the safe and the in room scale did not work. Doors to hotel room didn’t close correctly.
Very limited selection at buffets. Cleanliness of resort, specifically restrooms, was sub par. Both the safe and the in room scale did not work. Doors to hotel room didn’t close correctly.
2
Rachel Lauren
13. aug. 2024
·
Overnattede 7 nætter
Our first room was bug infested and not the cleanest
Our first room was bug infested and not the cleanest
10
Kevin
16. sep. 2024
·
Overnattede 2 nætter
Basic room (garden view) we purchased on Expedia was upgraded to ocean view king. The views were spectacular and the room was immaculate. We have stayed at Dreams several times over the last 2 years and it still looks new and modern. Mini fridge was stocked and fresh fruit and chocolates were on the table. At this point, our travel-day stress began to fade. Since it had been a year since our previous visit, we still decided to walk around and check out the resort and see if we noticed any changes. We found the pools to be clean and clear, the bars were stocked with premium liquor, and re-invigorated menu items at the restaurants. Staff were courteous, polite and responsive. It’s hard to think of anything negative to say. If I had to say something negative about our experience, it would be that the house wine was not that palatable. Noteworthy: Karina - experienced, helpful manager Vicky - beach-side server with excellent memory Gloria - BEST omelet maker Alejandro, Fernando, Darvin- favorite restaurant staff Amilcar - hard working bell boy and always has a smile on his face Angel - expert at beach bar & Olio’s bar Rooms come with steamer, 5-10 hangers, and hair dryer. Pillows are fluffy and we slept so well! Plenty of outlets for charging all of your devices. Wifi even works while on the beach.
Basic room (garden view) we purchased on Expedia was upgraded to ocean view king. The views were spectacular and the room was immaculate. We have stayed at Dreams several times over the last 2 years and it still looks new and modern. Mini fridge was stocked and fresh fruit and chocolates were on the table. At this point, our travel-day stress began to fade. Since it had been a year since our previous visit, we still decided to walk around and check out the resort and see if we noticed any changes. We found the pools to be clean and clear, the bars were stocked with premium liquor, and re-invigorated menu items at the restaurants. Staff were courteous, polite and responsive. It’s hard to think of anything negative to say. If I had to say something negative about our experience, it would be that the house wine was not that palatable. Noteworthy: Karina - experienced, helpful manager Vicky - beach-side server with excellent memory Gloria - BEST omelet maker Alejandro, Fernando, Darvin- favorite restaurant staff Amilcar - hard working bell boy and always has a smile on his face Angel - expert at beach bar & Olio’s bar Rooms come with steamer, 5-10 hangers, and hair dryer. Pillows are fluffy and we slept so well! Plenty of outlets for charging all of your devices. Wifi even works while on the beach.
4
Susan
5. aug. 2024
·
Overnattede 4 nætter
Lots of trash next to breezeway outside our room, staff acted put out when ordering a drink, couldn’t get a coke for breakfast because bar wasn’t opened yet, very rocky at edge of water, food not covered on buffet bar, birds were eating on it
Lots of trash next to breezeway outside our room, staff acted put out when ordering a drink, couldn’t get a coke for breakfast because bar wasn’t opened yet, very rocky at edge of water, food not covered on buffet bar, birds were eating on it
4
Scott
14. aug. 2025
·
Overnattede 7 nætter
We will not return. We went last year and had such a good time my husband and I went back again this year. We will not return. Hyatt took over this property a couple of years ago and are making changes in all the wrong ways. The food quality went from excellent to mediocre at best. We were woken up each morning at 8:30 by construction workers using a jack-hammer right outside our door (no exaggeration!). When we complained about the noise we were told we could change rooms if we felt it was necessary, but not until 3:00 or 4:00. There were no other concessions or solutions offered and the manager never contacted us (no surprise there). Our swim-out pool had a ring of green slime on the walls around it. I watched them clean the pool walls every day last year and not once this year. Overall, the property looks run-down. On the positive side, the snorkeling from the beach is excellent.
We will not return. We went last year and had such a good time my husband and I went back again this year. We will not return. Hyatt took over this property a couple of years ago and are making changes in all the wrong ways. The food quality went from excellent to mediocre at best. We were woken up each morning at 8:30 by construction workers using a jack-hammer right outside our door (no exaggeration!). When we complained about the noise we were told we could change rooms if we felt it was necessary, but not until 3:00 or 4:00. There were no other concessions or solutions offered and the manager never contacted us (no surprise there). Our swim-out pool had a ring of green slime on the walls around it. I watched them clean the pool walls every day last year and not once this year. Overall, the property looks run-down. On the positive side, the snorkeling from the beach is excellent.
6
Marie
13. aug. 2024
·
Overnattede 7 nætter
We loved snorkeling from the beach every day. There were a lot of sea creatures to discover. The grounds were nice, but certainly not immaculate. There was trash that was outside of rooms in the grass that was never disposed of despite being brought to the resorts attention. We got suckered into a high-pressure sales pitch that was pitched to us as only an advertisement for the other Hyatt hotels and resorts. This advertisement was only supposed to be 90 minutes…150 minutes later, we finally got out of it with the gifts they promised…won’t do that again! We should’ve known better, but we trusted that the concierge was being honest with us.
We loved snorkeling from the beach every day. There were a lot of sea creatures to discover. The grounds were nice, but certainly not immaculate. There was trash that was outside of rooms in the grass that was never disposed of despite being brought to the resorts attention. We got suckered into a high-pressure sales pitch that was pitched to us as only an advertisement for the other Hyatt hotels and resorts. This advertisement was only supposed to be 90 minutes…150 minutes later, we finally got out of it with the gifts they promised…won’t do that again! We should’ve known better, but we trusted that the concierge was being honest with us.
6
jennifer
13. feb. 2026
·
Overnattede 4 nætter
Rooms were clean but the walkways were very dirty. Looked like no one mopped the hallways in days. Ongoing construction at the beach was very loud. Would not have stayed at Dreams if we were aware of the loud noise at the beach.
Rooms were clean but the walkways were very dirty. Looked like no one mopped the hallways in days. Ongoing construction at the beach was very loud. Would not have stayed at Dreams if we were aware of the loud noise at the beach.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Mange gæster nød udsigten over havet og værelser med direkte adgang til havet, og flere bemærker komfortable senge og rummelige indretninger. Andre nævner dateret indretning, begrænset lydisolering eller støj fra byggeriet samt ujævn Wi-Fi eller TV-muligheder.
Relaterede gæsteanmeldelser
6
Shawna
18. feb. 2024
·
Overnattede 6 nætter
The food was aweful. The internet was not very good either. Wasn’t worth the money.
The food was aweful. The internet was not very good either. Wasn’t worth the money.
10
JOHN KYLE
26. apr. 2024
·
Overnattede 5 nætter
Swim out room ocean front worth every penny!!!
Swim out room ocean front worth every penny!!!
8
Linda
21. jul. 2025
·
Overnattede 6 nætter
We thought the resort was nice, no major complaints. We had a swim out pool room and we really liked that. The food could be better as far as choices and it was odd how some buffets wouldn't be open? Nice you could use Secret's facilities, but there buffet's would also be closed on random days. Entertainment was OK at night - nothing great. We did enjoy Hyedy(?) - she did a great job with the water exercise and other fun activities. Overall the stay was nice - just wished there were better food choices and maybe just ONE English speaking channel other the the hotel chanel. Couldn't relax and watch a movie or chill with TV - even though there was a huge TV in the room....
We thought the resort was nice, no major complaints. We had a swim out pool room and we really liked that. The food could be better as far as choices and it was odd how some buffets wouldn't be open? Nice you could use Secret's facilities, but there buffet's would also be closed on random days. Entertainment was OK at night - nothing great. We did enjoy Hyedy(?) - she did a great job with the water exercise and other fun activities. Overall the stay was nice - just wished there were better food choices and maybe just ONE English speaking channel other the the hotel chanel. Couldn't relax and watch a movie or chill with TV - even though there was a huge TV in the room....
8
Ken
22. feb. 2023
·
Overnattede 7 nætter
The view was amazing. Rooms were a bit damp but nice.
The view was amazing. Rooms were a bit damp but nice.
8
Gregory or Shelina
12. mar. 2024
·
Overnattede 14 nætter
Dreams was beautiful but very small. Our room was an oceanfront swim up and it had the most amazing view literally steps from the ocean. If staying at this resort the ocean front buildings are the only ones I recommend. The pool was warm and the location was beyond perfect. The bed was a bit hard, but I like my bed crazy soft. The bathroom was big, clean, and no mold. The restraunts were beautiful and the food was ok. Certain dishes were delicious and others a bit bland. It is an AI after all. Their chicken mole was delicious and by far my favorite dish. The staff was awesome and really made the trip great. It is a family resort so you may be next to a family with 2 or 3 rowdy kiddos. For this reason I am not sure I would return. If they had an adults only building I absolutely would. <3. Happy travels!
Dreams was beautiful but very small. Our room was an oceanfront swim up and it had the most amazing view literally steps from the ocean. If staying at this resort the ocean front buildings are the only ones I recommend. The pool was warm and the location was beyond perfect. The bed was a bit hard, but I like my bed crazy soft. The bathroom was big, clean, and no mold. The restraunts were beautiful and the food was ok. Certain dishes were delicious and others a bit bland. It is an AI after all. Their chicken mole was delicious and by far my favorite dish. The staff was awesome and really made the trip great. It is a family resort so you may be next to a family with 2 or 3 rowdy kiddos. For this reason I am not sure I would return. If they had an adults only building I absolutely would. <3. Happy travels!
10
Kevin
16. sep. 2024
·
Overnattede 2 nætter
Basic room (garden view) we purchased on Expedia was upgraded to ocean view king. The views were spectacular and the room was immaculate. We have stayed at Dreams several times over the last 2 years and it still looks new and modern. Mini fridge was stocked and fresh fruit and chocolates were on the table. At this point, our travel-day stress began to fade. Since it had been a year since our previous visit, we still decided to walk around and check out the resort and see if we noticed any changes. We found the pools to be clean and clear, the bars were stocked with premium liquor, and re-invigorated menu items at the restaurants. Staff were courteous, polite and responsive. It’s hard to think of anything negative to say. If I had to say something negative about our experience, it would be that the house wine was not that palatable. Noteworthy: Karina - experienced, helpful manager Vicky - beach-side server with excellent memory Gloria - BEST omelet maker Alejandro, Fernando, Darvin- favorite restaurant staff Amilcar - hard working bell boy and always has a smile on his face Angel - expert at beach bar & Olio’s bar Rooms come with steamer, 5-10 hangers, and hair dryer. Pillows are fluffy and we slept so well! Plenty of outlets for charging all of your devices. Wifi even works while on the beach.
Basic room (garden view) we purchased on Expedia was upgraded to ocean view king. The views were spectacular and the room was immaculate. We have stayed at Dreams several times over the last 2 years and it still looks new and modern. Mini fridge was stocked and fresh fruit and chocolates were on the table. At this point, our travel-day stress began to fade. Since it had been a year since our previous visit, we still decided to walk around and check out the resort and see if we noticed any changes. We found the pools to be clean and clear, the bars were stocked with premium liquor, and re-invigorated menu items at the restaurants. Staff were courteous, polite and responsive. It’s hard to think of anything negative to say. If I had to say something negative about our experience, it would be that the house wine was not that palatable. Noteworthy: Karina - experienced, helpful manager Vicky - beach-side server with excellent memory Gloria - BEST omelet maker Alejandro, Fernando, Darvin- favorite restaurant staff Amilcar - hard working bell boy and always has a smile on his face Angel - expert at beach bar & Olio’s bar Rooms come with steamer, 5-10 hangers, and hair dryer. Pillows are fluffy and we slept so well! Plenty of outlets for charging all of your devices. Wifi even works while on the beach.
6
Kevin
13. nov. 2025
·
Overnattede 7 nætter
Very discouraging to arrive at resort and have no reservations. Dreams blames Expedia, Expedia blames Dreams. Resort staff could only say we have nothing for you, you need to call Expedia. Finally got worked out but resort did not seem very helpful. First room was a little dated and not fully clean so we upgraded at extra cost to better room. Only 2 restaurants opened all week, not the variety or selection we have experienced from other Dreams. Hardly any poolside activities or nighttime activities.
Very discouraging to arrive at resort and have no reservations. Dreams blames Expedia, Expedia blames Dreams. Resort staff could only say we have nothing for you, you need to call Expedia. Finally got worked out but resort did not seem very helpful. First room was a little dated and not fully clean so we upgraded at extra cost to better room. Only 2 restaurants opened all week, not the variety or selection we have experienced from other Dreams. Hardly any poolside activities or nighttime activities.
10
Darren James
23. dec. 2024
·
Overnattede 5 nætter
Neighbors where really loud could hear every little thing they did. Over all was a nice stay
Neighbors where really loud could hear every little thing they did. Over all was a nice stay
10
Larry
3. okt. 2025
·
Overnattede 3 nætter
My room had a wonderful view of the ocean and was very clean. Despite being next to the ocean the room was not musty. The staff was friendly and helpful with anything needed. i will certainly be back.
My room had a wonderful view of the ocean and was very clean. Despite being next to the ocean the room was not musty. The staff was friendly and helpful with anything needed. i will certainly be back.
2
Jarmila
12. okt. 2025
·
Overnattede 7 nætter
There is a reconstruction going on. You hear all noise during the day. It doesn’t feel like a vacation. The beach has seaweed issues. The restaurants are closed frequently. The regular staff which provides the service is very nice and they will do everything for you, but we met some nasty and very rude staff members as well who called themselves “supervisors”. Generally will not recommend this resort (Dreams at Cozumel). There are so many other nice places to be.
There is a reconstruction going on. You hear all noise during the day. It doesn’t feel like a vacation. The beach has seaweed issues. The restaurants are closed frequently. The regular staff which provides the service is very nice and they will do everything for you, but we met some nasty and very rude staff members as well who called themselves “supervisors”. Generally will not recommend this resort (Dreams at Cozumel). There are so many other nice places to be.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Service
Personalet roses bredt som venligt og hårdtarbejdende på tværs af resortet og søsterhotellerne, med mange fremragende nævnelser. Gæsterne rapporterer dog også lejlighedsvis uhøflighed eller langsom respons, problemer ved check-in og vedholdende salgspres for medlemskab.
Relaterede gæsteanmeldelser
10
Sandra
19. nov. 2024
·
Overnattede 7 nætter
We had an incredibly long wait for our room, but once it was ready, the team did everything they could to make up for it! The room was incredible, the AC worked great, the mini bar was restocked very regularly. Karina at the desk was great, and ALL of the staff at all restaurants and bars were amazing! It is a nice, quiet resort, with all the amenities you can want. The food was excellent, we enjoyed all of the a la carte restaurants, more than once. We could have gone to the sister resorts for meals too, but didn't feel like we needed to! The snorkeling of the beach was excellent, we went in every day. Overall incredibly happy with our stay, and we will gladly return for another trip!
We had an incredibly long wait for our room, but once it was ready, the team did everything they could to make up for it! The room was incredible, the AC worked great, the mini bar was restocked very regularly. Karina at the desk was great, and ALL of the staff at all restaurants and bars were amazing! It is a nice, quiet resort, with all the amenities you can want. The food was excellent, we enjoyed all of the a la carte restaurants, more than once. We could have gone to the sister resorts for meals too, but didn't feel like we needed to! The snorkeling of the beach was excellent, we went in every day. Overall incredibly happy with our stay, and we will gladly return for another trip!
10
Katelyn
22. jul. 2024
·
Overnattede 7 nætter
We love staying at Dreams Cozumel because the staff are all wonderful! They make you feel like home away from home in paradise. We especially enjoyed Miguel at the pools, Jonathan at the bars, Julio in the World Cafe and Gloria who made delicious omelets each day! We also ventured over to Secrets and Sunscape since it’s included for meals and activities. Mily at the Sunscaoe front desk was so helpful!
We love staying at Dreams Cozumel because the staff are all wonderful! They make you feel like home away from home in paradise. We especially enjoyed Miguel at the pools, Jonathan at the bars, Julio in the World Cafe and Gloria who made delicious omelets each day! We also ventured over to Secrets and Sunscape since it’s included for meals and activities. Mily at the Sunscaoe front desk was so helpful!
8
Anabela
14. jan. 2025
·
Overnattede 4 nætter
Their customer service is amazing hands-down !! Miguel was one of our favorites with Juan by the pool side !! Coochie Coochie drinks for days hahah Raul made things right for us after knowing for 2 days we didn’t get our complementary bottles in our room. You the man & need to put him at front desk :) Angel was the best for breakfast time. Make sure you go see them at your stay and tip them all well!!! Well deserved for sure & because of them we will be back for service wise . The only thing I can say was disappointed about the resort is that the French restaurant was always closed three days in a row on the days that we call primetime “weekends” food around the restaurants could use more seasonings and real steak .Could use more shows / entertainment at night time as well .The weather was beautiful and scenery around the resort. Felt safe at all times and that’s excellent as they love to say 😉Thank you for our stay & till next time !!
Their customer service is amazing hands-down !! Miguel was one of our favorites with Juan by the pool side !! Coochie Coochie drinks for days hahah Raul made things right for us after knowing for 2 days we didn’t get our complementary bottles in our room. You the man & need to put him at front desk :) Angel was the best for breakfast time. Make sure you go see them at your stay and tip them all well!!! Well deserved for sure & because of them we will be back for service wise . The only thing I can say was disappointed about the resort is that the French restaurant was always closed three days in a row on the days that we call primetime “weekends” food around the restaurants could use more seasonings and real steak .Could use more shows / entertainment at night time as well .The weather was beautiful and scenery around the resort. Felt safe at all times and that’s excellent as they love to say 😉Thank you for our stay & till next time !!
8
Enrique
9. jan. 2026
·
Overnattede 6 nætter
The customer service at Dreams was excellent — the staff consistently went above and beyond to make our stay enjoyable. I would especially like to recognize the following team members for their outstanding service: >Virginia, host at Ocean Restaurant — super kind, welcoming, and professional >Ocean Restaurant servers Alejandro & Miguel — attentive, friendly, and provided excellent service >Clara, assistant sommelier — amazing knowledge and great recommendations >Eugenia, bar service — always cheerful and efficient >Roberto, restaurant server (rotating) — professional and attentive >Juan Carlos, beach & pool service — beautiful decorations, incredibly hardworking, and always helpful While the service was exceptional, there were some room issues that were disappointing, and it seems that pre-arrival room checks could be improved—such as checking for non-working lights, clogged sinks, and similar details. Also, although the restaurants offer a good variety, the overall food quality could use some attention and seems to have deteriorated compared to previous stays. Overall, the employees truly made a difference in our experience. With a few improvements in room preparation, management, and food quality, this hotel has the potential to be outstanding.
The customer service at Dreams was excellent — the staff consistently went above and beyond to make our stay enjoyable. I would especially like to recognize the following team members for their outstanding service: >Virginia, host at Ocean Restaurant — super kind, welcoming, and professional >Ocean Restaurant servers Alejandro & Miguel — attentive, friendly, and provided excellent service >Clara, assistant sommelier — amazing knowledge and great recommendations >Eugenia, bar service — always cheerful and efficient >Roberto, restaurant server (rotating) — professional and attentive >Juan Carlos, beach & pool service — beautiful decorations, incredibly hardworking, and always helpful While the service was exceptional, there were some room issues that were disappointing, and it seems that pre-arrival room checks could be improved—such as checking for non-working lights, clogged sinks, and similar details. Also, although the restaurants offer a good variety, the overall food quality could use some attention and seems to have deteriorated compared to previous stays. Overall, the employees truly made a difference in our experience. With a few improvements in room preparation, management, and food quality, this hotel has the potential to be outstanding.
10
Elisha
3. nov. 2024
·
Overnattede 8 nætter
We had a great time at the dreams resort! The staff was amazing!
We had a great time at the dreams resort! The staff was amazing!
10
KRISTI OATES
8. jul. 2023
·
Overnattede 4 nætter
Staff very friendly and accommodating. Resort was beautiful. Snorkeling right off the beach. Beach and pool staff were very attentive and were always available for drink orders. Plenty of dinning options and room service. Very much enjoyed this resort. Will be going back in January.
Staff very friendly and accommodating. Resort was beautiful. Snorkeling right off the beach. Beach and pool staff were very attentive and were always available for drink orders. Plenty of dinning options and room service. Very much enjoyed this resort. Will be going back in January.
2
Robert
29. maj 2025
·
Overnattede 7 nætter
1.Made us wait out side our room for over a hour in the heat and humidity until they had to change the electric lock. 2.View was supposed to be ocean view and it was a sliver of a view. We had a wall and a roof view. 3.Food at the buffet was terrible and unhygienic. Flies everywhere especially at the two grills during breakfast! (My wife became ill after eating at the buffet and ended up being take my ambulance to the hospital ER. The this experience cost us $1500. 4.We paid $380 for a true ocean view and the room had a mole smell and feel to it. 5. The A/C made a terrible noise and the floor was damp and dangerously slippery 6.Phone did not work on day 3 to order room service. I had to walk to the lobby and order the food. I was told the technician was gone and they would fix it the next day. 7.We left the property on day 4 and I told them the reasons why and all I was told was sorry. We could not stay at Dreams anymore for fear of the food and the lack of care for are basic needs as guest not being met. I would like to officially ask for a refund of the last four days we did not stay in the hotel. I think this is only fair. We should really receive a full refund however I will be satisfied with the four days we did not use the hotel. I have the hospital bill if you would like to see it. I would also like to speak to someone from Expedia in regards to a refund and the poor description of the hotel on your website. Robert Febres-Cordero 213-820-7214
1.Made us wait out side our room for over a hour in the heat and humidity until they had to change the electric lock. 2.View was supposed to be ocean view and it was a sliver of a view. We had a wall and a roof view. 3.Food at the buffet was terrible and unhygienic. Flies everywhere especially at the two grills during breakfast! (My wife became ill after eating at the buffet and ended up being take my ambulance to the hospital ER. The this experience cost us $1500. 4.We paid $380 for a true ocean view and the room had a mole smell and feel to it. 5. The A/C made a terrible noise and the floor was damp and dangerously slippery 6.Phone did not work on day 3 to order room service. I had to walk to the lobby and order the food. I was told the technician was gone and they would fix it the next day. 7.We left the property on day 4 and I told them the reasons why and all I was told was sorry. We could not stay at Dreams anymore for fear of the food and the lack of care for are basic needs as guest not being met. I would like to officially ask for a refund of the last four days we did not stay in the hotel. I think this is only fair. We should really receive a full refund however I will be satisfied with the four days we did not use the hotel. I have the hospital bill if you would like to see it. I would also like to speak to someone from Expedia in regards to a refund and the poor description of the hotel on your website. Robert Febres-Cordero 213-820-7214
10
Larry
3. okt. 2025
·
Overnattede 3 nætter
My room had a wonderful view of the ocean and was very clean. Despite being next to the ocean the room was not musty. The staff was friendly and helpful with anything needed. i will certainly be back.
My room had a wonderful view of the ocean and was very clean. Despite being next to the ocean the room was not musty. The staff was friendly and helpful with anything needed. i will certainly be back.
2
Aldijana
10. nov. 2024
·
Overnattede 4 nætter
The staff was annoyed and unfriendly everywhere we went and we had access to all 3 resorts. Trying to dine somewhere was near impossible due to no reservations and them rotating what is open. If we were able to get in somewhere to eat, we never got what we actually ordered. They told us we weren’t allowed to order room service and took our room service sign out of our room. We never got fresh towels and the bathroom had visible mold. I would not stay at this resort again.
The staff was annoyed and unfriendly everywhere we went and we had access to all 3 resorts. Trying to dine somewhere was near impossible due to no reservations and them rotating what is open. If we were able to get in somewhere to eat, we never got what we actually ordered. They told us we weren’t allowed to order room service and took our room service sign out of our room. We never got fresh towels and the bathroom had visible mold. I would not stay at this resort again.
8
THOMAS
30. nov. 2023
·
Overnattede 7 nætter
Great service and friendly people. Specialty restaurants were very good. Only negative is the membership push (new version of time share). We were approached at airport first with “Representative of Dreams”. Told that they would arrange a ride for us but then after 5-10 min. told us only if we agreed to go to a membership presentation at Dreams. Told him that we weren’t interested and then informed us to go over to a shuttle to arrange for transportation. Then at checkin and after signing everything for the room, the checkin clerk referred us to the “concierge” who also started to offer us discounts and leisure money vouchers but finally after 5 minutes again spoke that the condition was to go see a “membership” seminar. We were exhausted and this felt like something we had to listen to instead of a bellman taking us and our luggage to our rooms. This really tarnishes your brand. The rest of the trip, the service was great. Checkin and the airport hard sell of these “memberships” really feels like we got trapped in a “time share vacation” - think South Park and time shares in Aspen.
Great service and friendly people. Specialty restaurants were very good. Only negative is the membership push (new version of time share). We were approached at airport first with “Representative of Dreams”. Told that they would arrange a ride for us but then after 5-10 min. told us only if we agreed to go to a membership presentation at Dreams. Told him that we weren’t interested and then informed us to go over to a shuttle to arrange for transportation. Then at checkin and after signing everything for the room, the checkin clerk referred us to the “concierge” who also started to offer us discounts and leisure money vouchers but finally after 5 minutes again spoke that the condition was to go see a “membership” seminar. We were exhausted and this felt like something we had to listen to instead of a bellman taking us and our luggage to our rooms. This really tarnishes your brand. The rest of the trip, the service was great. Checkin and the airport hard sell of these “memberships” really feels like we got trapped in a “time share vacation” - think South Park and time shares in Aspen.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Beliggenhed ved stranden med fantastisk udsigt over havet, snorkling fra stranden og nem adgang til dykning; det er nemt at komme rundt til de tre forbundne resorts. Nogle bemærker, at det ligger langt fra byen eller lufthavnen, hvilket kræver taxature eller længere transfer.
Relaterede gæsteanmeldelser
10
Joseph
18. nov. 2023
·
Overnattede 5 nætter
Room was great. Really enjoyed having access to all 3 properties. Closeness to dive sites, made it possible to sleep later, have breakfast before getting on board, then back to resort early.
Room was great. Really enjoyed having access to all 3 properties. Closeness to dive sites, made it possible to sleep later, have breakfast before getting on board, then back to resort early.
8
Erin
27. aug. 2024
·
Overnattede 4 nætter
The property is good, if you're looking for a awesome pool I would say this isn't the hotel for you, but if you're looking for a great beach with a view this is the hotel for you. We were able to get a beach chair and umbrella at 1030am with others still available. Dreams had great food as well as secrets. This is a kid friendly hotel but it was still quite and enjoyable!
The property is good, if you're looking for a awesome pool I would say this isn't the hotel for you, but if you're looking for a great beach with a view this is the hotel for you. We were able to get a beach chair and umbrella at 1030am with others still available. Dreams had great food as well as secrets. This is a kid friendly hotel but it was still quite and enjoyable!
4
Pamela
21. okt. 2024
·
Overnattede 5 nætter
Too far out of town
Too far out of town
10
Kenneth Joseph
16. maj 2024
·
We stayed at Dreams , which also allowed us to use the Secrets and Sunscape resorts. Sergio at the Secrets restaurant was wonderful. He was so attentive and took the best care of us . Our room had a great view , and it was cleaned spotless each day . The resort grounds are beautiful. This is one of the farthest resorts from the airport or ferry terminal , which are approximately 30 minutes away . Taxis are always available.
We stayed at Dreams , which also allowed us to use the Secrets and Sunscape resorts. Sergio at the Secrets restaurant was wonderful. He was so attentive and took the best care of us . Our room had a great view , and it was cleaned spotless each day . The resort grounds are beautiful. This is one of the farthest resorts from the airport or ferry terminal , which are approximately 30 minutes away . Taxis are always available.
10
Raphael Joe
12. okt. 2024
·
Overnattede 7 nætter
This is my fourth stay at this facility. The beach is beautiful, and access to the pier is great for excursions. The staff is amazing, and they work really hard to make sure you enjoy your stay. There is a variety of food at the different restaurants. I highly recommend this facility. I try to go twice a year, and hope to be back in May.
This is my fourth stay at this facility. The beach is beautiful, and access to the pier is great for excursions. The staff is amazing, and they work really hard to make sure you enjoy your stay. There is a variety of food at the different restaurants. I highly recommend this facility. I try to go twice a year, and hope to be back in May.
8
Deborah
16. feb. 2025
·
Loved that there was a walking trail along the beach
Loved that there was a walking trail along the beach
8
Chantel
20. sep. 2025
·
Overnattede 1 nat
Seems to be a great dive shop attached to the Dreams HOTEL We spoke with Louisa for future dive vacation , she was impressive to talk to and we look forward to our next Dive vacatwith her.
Seems to be a great dive shop attached to the Dreams HOTEL We spoke with Louisa for future dive vacation , she was impressive to talk to and we look forward to our next Dive vacatwith her.
10
William
3. feb. 2025
·
Overnattede 5 nætter
We love this resort. We have stayed at Secrets and Dreams at this location. We love how quaint and close restaurants, pools, and activities are soooo close to the beach!! A beautiful view no matter where you are in these properties!
We love this resort. We have stayed at Secrets and Dreams at this location. We love how quaint and close restaurants, pools, and activities are soooo close to the beach!! A beautiful view no matter where you are in these properties!
10
Raphael
7. okt. 2025
·
Overnattede 9 nætter
I have been staying at this resort for four years. The staff is wonderful! I always get an ocean front room, and the views are amazing. I go twice a year for diving.
I have been staying at this resort for four years. The staff is wonderful! I always get an ocean front room, and the views are amazing. I go twice a year for diving.
10
Kaitryn
13. mar. 2025
·
Overnattede 7 nætter
The island is small, safe, and beautiful with the best beaches we’ve ever seen.
The island is small, safe, and beautiful with the best beaches we’ve ever seen.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Madoplevelsen er inkonsekvent: mens nogle restauranter og retter er gode, og adgangen til Secrets hjælper, rapporterer mange om middelmådig kvalitet af buffeten, begrænset udvalg, roterende lukninger med lange ventetider og langsom eller upålidelig roomservice.
Relaterede gæsteanmeldelser
8
Linda
21. jul. 2025
·
Overnattede 6 nætter
We thought the resort was nice, no major complaints. We had a swim out pool room and we really liked that. The food could be better as far as choices and it was odd how some buffets wouldn't be open? Nice you could use Secret's facilities, but there buffet's would also be closed on random days. Entertainment was OK at night - nothing great. We did enjoy Hyedy(?) - she did a great job with the water exercise and other fun activities. Overall the stay was nice - just wished there were better food choices and maybe just ONE English speaking channel other the the hotel chanel. Couldn't relax and watch a movie or chill with TV - even though there was a huge TV in the room....
We thought the resort was nice, no major complaints. We had a swim out pool room and we really liked that. The food could be better as far as choices and it was odd how some buffets wouldn't be open? Nice you could use Secret's facilities, but there buffet's would also be closed on random days. Entertainment was OK at night - nothing great. We did enjoy Hyedy(?) - she did a great job with the water exercise and other fun activities. Overall the stay was nice - just wished there were better food choices and maybe just ONE English speaking channel other the the hotel chanel. Couldn't relax and watch a movie or chill with TV - even though there was a huge TV in the room....
8
Anabela
14. jan. 2025
·
Overnattede 4 nætter
Their customer service is amazing hands-down !! Miguel was one of our favorites with Juan by the pool side !! Coochie Coochie drinks for days hahah Raul made things right for us after knowing for 2 days we didn’t get our complementary bottles in our room. You the man & need to put him at front desk :) Angel was the best for breakfast time. Make sure you go see them at your stay and tip them all well!!! Well deserved for sure & because of them we will be back for service wise . The only thing I can say was disappointed about the resort is that the French restaurant was always closed three days in a row on the days that we call primetime “weekends” food around the restaurants could use more seasonings and real steak .Could use more shows / entertainment at night time as well .The weather was beautiful and scenery around the resort. Felt safe at all times and that’s excellent as they love to say 😉Thank you for our stay & till next time !!
Their customer service is amazing hands-down !! Miguel was one of our favorites with Juan by the pool side !! Coochie Coochie drinks for days hahah Raul made things right for us after knowing for 2 days we didn’t get our complementary bottles in our room. You the man & need to put him at front desk :) Angel was the best for breakfast time. Make sure you go see them at your stay and tip them all well!!! Well deserved for sure & because of them we will be back for service wise . The only thing I can say was disappointed about the resort is that the French restaurant was always closed three days in a row on the days that we call primetime “weekends” food around the restaurants could use more seasonings and real steak .Could use more shows / entertainment at night time as well .The weather was beautiful and scenery around the resort. Felt safe at all times and that’s excellent as they love to say 😉Thank you for our stay & till next time !!
4
Kensley
24. sep. 2023
·
Overnattede 4 nætter
The resort in Dreams Cozumel was the worst resort I have been to in Mexico. The pools off the rooms were awesome and the beach was amazing. It was nice to be able to use snorkel gear and kayaks without extra charge on the beach. Some of the staff especially Juan Carlos were amazing. Some of the staff were bad and didnt seem like they wanted to be there. Staff was notified about issues in the room and never corrected them. There were 2 shows that were good the rest of the time there wasnt a show. The entertainment wasnt very good. Tried to sell time share immediately upon arrival which was overwhelming after traveling all day. Also, should do that after being able to experience the resort. The food was bad. The ala carte restaurants were way below standards. Oceana at Secrets was the best one we encountered. The buffet was hit or miss but not very many options. Room service was very slow majority of the time. Took 2 hours once and then the food was horrible. The food was the worst part. The spa allowed reservations and then when we got there they said they didnt have space. Reserved hydrotherapy for 4 and got there and said only had 2 spaces and had to go back later. The hydrotherapy was awesome and worth going back for. The drinks were good and most bar staff were decent. Pool and bars close down pretty early for a resort. Had to go to Secrets most of the time. Hope they can turn it around. Has a lot of potential to be amazing!
The resort in Dreams Cozumel was the worst resort I have been to in Mexico. The pools off the rooms were awesome and the beach was amazing. It was nice to be able to use snorkel gear and kayaks without extra charge on the beach. Some of the staff especially Juan Carlos were amazing. Some of the staff were bad and didnt seem like they wanted to be there. Staff was notified about issues in the room and never corrected them. There were 2 shows that were good the rest of the time there wasnt a show. The entertainment wasnt very good. Tried to sell time share immediately upon arrival which was overwhelming after traveling all day. Also, should do that after being able to experience the resort. The food was bad. The ala carte restaurants were way below standards. Oceana at Secrets was the best one we encountered. The buffet was hit or miss but not very many options. Room service was very slow majority of the time. Took 2 hours once and then the food was horrible. The food was the worst part. The spa allowed reservations and then when we got there they said they didnt have space. Reserved hydrotherapy for 4 and got there and said only had 2 spaces and had to go back later. The hydrotherapy was awesome and worth going back for. The drinks were good and most bar staff were decent. Pool and bars close down pretty early for a resort. Had to go to Secrets most of the time. Hope they can turn it around. Has a lot of potential to be amazing!
6
Kevin
13. nov. 2025
·
Overnattede 7 nætter
Very discouraging to arrive at resort and have no reservations. Dreams blames Expedia, Expedia blames Dreams. Resort staff could only say we have nothing for you, you need to call Expedia. Finally got worked out but resort did not seem very helpful. First room was a little dated and not fully clean so we upgraded at extra cost to better room. Only 2 restaurants opened all week, not the variety or selection we have experienced from other Dreams. Hardly any poolside activities or nighttime activities.
Very discouraging to arrive at resort and have no reservations. Dreams blames Expedia, Expedia blames Dreams. Resort staff could only say we have nothing for you, you need to call Expedia. Finally got worked out but resort did not seem very helpful. First room was a little dated and not fully clean so we upgraded at extra cost to better room. Only 2 restaurants opened all week, not the variety or selection we have experienced from other Dreams. Hardly any poolside activities or nighttime activities.
8
Enrique
9. jan. 2026
·
Overnattede 6 nætter
The customer service at Dreams was excellent — the staff consistently went above and beyond to make our stay enjoyable. I would especially like to recognize the following team members for their outstanding service: >Virginia, host at Ocean Restaurant — super kind, welcoming, and professional >Ocean Restaurant servers Alejandro & Miguel — attentive, friendly, and provided excellent service >Clara, assistant sommelier — amazing knowledge and great recommendations >Eugenia, bar service — always cheerful and efficient >Roberto, restaurant server (rotating) — professional and attentive >Juan Carlos, beach & pool service — beautiful decorations, incredibly hardworking, and always helpful While the service was exceptional, there were some room issues that were disappointing, and it seems that pre-arrival room checks could be improved—such as checking for non-working lights, clogged sinks, and similar details. Also, although the restaurants offer a good variety, the overall food quality could use some attention and seems to have deteriorated compared to previous stays. Overall, the employees truly made a difference in our experience. With a few improvements in room preparation, management, and food quality, this hotel has the potential to be outstanding.
The customer service at Dreams was excellent — the staff consistently went above and beyond to make our stay enjoyable. I would especially like to recognize the following team members for their outstanding service: >Virginia, host at Ocean Restaurant — super kind, welcoming, and professional >Ocean Restaurant servers Alejandro & Miguel — attentive, friendly, and provided excellent service >Clara, assistant sommelier — amazing knowledge and great recommendations >Eugenia, bar service — always cheerful and efficient >Roberto, restaurant server (rotating) — professional and attentive >Juan Carlos, beach & pool service — beautiful decorations, incredibly hardworking, and always helpful While the service was exceptional, there were some room issues that were disappointing, and it seems that pre-arrival room checks could be improved—such as checking for non-working lights, clogged sinks, and similar details. Also, although the restaurants offer a good variety, the overall food quality could use some attention and seems to have deteriorated compared to previous stays. Overall, the employees truly made a difference in our experience. With a few improvements in room preparation, management, and food quality, this hotel has the potential to be outstanding.
8
Flor
12. aug. 2025
·
Overnattede 5 nætter
Me gustaron mucho las instalaciones y la playa, en mi opinión lo único que falta es mejorar la gastronomía, los restaurantes que abrían de noche eran lo mejor que tenía por ofrecer, el roomservice me pareció escaso y el menú de pizzería de día, la comida que pedimos tenía muy mal sabor, los postres de buffet y roomservic eran de lo más insípidos y las bebidas todas sabían demasiado a alcohol y como todo el alcocho que ofrecen es de mala calidad sabían desagradables
Me gustaron mucho las instalaciones y la playa, en mi opinión lo único que falta es mejorar la gastronomía, los restaurantes que abrían de noche eran lo mejor que tenía por ofrecer, el roomservice me pareció escaso y el menú de pizzería de día, la comida que pedimos tenía muy mal sabor, los postres de buffet y roomservic eran de lo más insípidos y las bebidas todas sabían demasiado a alcohol y como todo el alcocho que ofrecen es de mala calidad sabían desagradables
8
Allise
9. feb. 2024
·
Overnattede 7 nætter
The property was beautiful the rooms were amazing. Staff excellent. The food was deplorable.
The property was beautiful the rooms were amazing. Staff excellent. The food was deplorable.
8
Nicolas
2. sep. 2025
·
Overnattede 5 nætter
Como alguien que ha estado en otro Hoteles Dreams o Secrets, me decepcionó la comida de los restaurantes. Independientemente de la belleza natural o la atencion del personal, si la comida no esta al nivel de lo demas, en lo personal no volveria.
Como alguien que ha estado en otro Hoteles Dreams o Secrets, me decepcionó la comida de los restaurantes. Independientemente de la belleza natural o la atencion del personal, si la comida no esta al nivel de lo demas, en lo personal no volveria.
4
Kiran M
24. maj 2025
·
Overnattede 7 nætter
Great Sea-view room and comforts. Unfortunately very poor buffet choices all around breakfast/lunch/dinner time. A la carte restaurants mediocare and not open always. Secrets offered slightly better options.
Great Sea-view room and comforts. Unfortunately very poor buffet choices all around breakfast/lunch/dinner time. A la carte restaurants mediocare and not open always. Secrets offered slightly better options.
6
Alicia Marie
28. apr. 2024
·
Overnattede 7 nætter
The hotel itself is beautiful but the dining options could be a lot better. The pizzeria and the Mayan restaurant were the best food at the hotel. The buffet is very small with not a lot of options. Some of the restaurants the portions are so small you leave still being hungry. Some nights the buffet is closed and you’re only left with a couple options from the restaurants to choose from. They do have room service with some ok food. Definitely don’t get the pizza from room service. It doesn’t compare to the pizza in the pizzeria so that was definitely disappointing. I’m not bashing the hotel because we did have a great time while we were there. Just weren’t pleased with the food options.
The hotel itself is beautiful but the dining options could be a lot better. The pizzeria and the Mayan restaurant were the best food at the hotel. The buffet is very small with not a lot of options. Some of the restaurants the portions are so small you leave still being hungry. Some nights the buffet is closed and you’re only left with a couple options from the restaurants to choose from. They do have room service with some ok food. Definitely don’t get the pizza from room service. It doesn’t compare to the pizza in the pizzeria so that was definitely disappointing. I’m not bashing the hotel because we did have a great time while we were there. Just weren’t pleased with the food options.
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10
Estela
for 5 dage siden
·
Overnattede 2 nætter
El hotel estuvo genial para ir con mis niñas de 4 y un año. La playa súper bonita y la habitación swim out con vista al mar da acceso à la playa, es muy agusto para ir con menores. Todo bien gracias
El hotel estuvo genial para ir con mis niñas de 4 y un año. La playa súper bonita y la habitación swim out con vista al mar da acceso à la playa, es muy agusto para ir con menores. Todo bien gracias
6
juan enrique
3. aug. 2026
·
Overnattede 5 nætter
Llegamos según nuestra habitación era en plan Preferd, lo cual no resultó cierto, tuvimos que esperar para el check inn, la habitación bien en términos generales, no había toallas, las pedimos y no las llevaron, tuvimos que ir por ellas, el buffet bien en términos generales, la playa tienes que caminar aprox entre 150 a 200 mts, ya que donde estábamos era muy pequeña, por lo demás el trato en recepción resultó agradable… nos la pasamos bien pero para lo que pagué por noche $400 dlls aproximadamente es demasiado caro por lo recibido
Llegamos según nuestra habitación era en plan Preferd, lo cual no resultó cierto, tuvimos que esperar para el check inn, la habitación bien en términos generales, no había toallas, las pedimos y no las llevaron, tuvimos que ir por ellas, el buffet bien en términos generales, la playa tienes que caminar aprox entre 150 a 200 mts, ya que donde estábamos era muy pequeña, por lo demás el trato en recepción resultó agradable… nos la pasamos bien pero para lo que pagué por noche $400 dlls aproximadamente es demasiado caro por lo recibido
6
Steven
25. jul. 2026
·
Overnattede 3 nætter
Elevator not working, and not told except by bell boy when we arrived at our building. I asked the front desk staff and was told repair scheduled for next day. Was never fixed. Although I'm in good shape 4 flights down/up was not enjoyable. The upper floors of the building should not have been used with the broken elevator. Staff needs to be informed of actual facts on reapirs. I will not stay at a Dreams (or in their corporate group hotels) again.sl
Elevator not working, and not told except by bell boy when we arrived at our building. I asked the front desk staff and was told repair scheduled for next day. Was never fixed. Although I'm in good shape 4 flights down/up was not enjoyable. The upper floors of the building should not have been used with the broken elevator. Staff needs to be informed of actual facts on reapirs. I will not stay at a Dreams (or in their corporate group hotels) again.sl
10
Baltazar Rene Martinez
12. jun. 2026
·
Overnattede 5 nætter
Todo increíble mil gracias
Todo increíble mil gracias
10
Gabriela
7. jun. 2026
·
Overnattede 6 nætter
The staff was great al the time, specially Gerry and Victoria, they make us feel comfortable at any moment. Great staff awesome property
The staff was great al the time, specially Gerry and Victoria, they make us feel comfortable at any moment. Great staff awesome property
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Priser for kommende datoer
september 2026
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oktober 2026
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Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-18: 311.68919661712647USD
- 2026-09-19: 332.59470450897214USD
- 2026-09-20: 311.2687556625366USD
- 2026-09-21: 290.9462975601196USD
- 2026-09-22: 252.9762756523132USD
- 2026-09-23: 251.17695525283813USD
- 2026-09-24: 249.89059946365356USD
- 2026-09-25: 255.01444311676025USD
- 2026-09-26: 250.14127931900023USD
- 2026-09-27: 250.14127931900023USD
- 2026-09-28: 250.23867633132932USD
- 2026-09-29: 250.23867633132932USD
- 2026-09-30: 256.51464810562135USD
- 2026-10-01: 255.27027680969238USD
- 2026-10-02: 251.42893233261105USD
- 2026-10-03: 255.27027680969238USD
- 2026-10-04: 255.27027680969238USD
- 2026-10-05: 266.6752460746765USD
- 2026-10-06: 255.27027680969238USD
- 2026-10-07: 256.51464810562135USD
- 2026-10-08: 255.27027680969238USD
- 2026-10-09: 256.51464810562135USD
- 2026-10-10: 250.23867633132932USD
- 2026-10-11: 250.23867633132932USD
- 2026-10-12: 256.51464810562135USD
- 2026-10-13: 250.23867633132932USD
- 2026-10-14: 265.9827210617065USD
- 2026-10-15: 265.9827210617065USD
- 2026-10-16: 281.73761689910884USD
- 2026-10-17: 265.9827210617065USD
- 2026-10-18: 250.23867633132932USD
- 2026-10-19: 251.42893233261105USD
- 2026-10-20: 251.42893233261105USD
- 2026-10-21: 255.27027680969238USD
- 2026-10-22: 255.27027680969238USD
- 2026-10-23: 255.27027680969238USD
- 2026-10-24: 256.51464810562135USD
- 2026-10-25: 256.51464810562135USD
- 2026-10-26: 266.6752460746765USD
- 2026-10-27: 265.9827210617065USD
- 2026-10-28: 256.51464810562135USD
- 2026-10-29: 250.23867633132932USD
- 2026-10-30: 265.9827210617065USD
- 2026-10-31: 265.9827210617065USD
- 2026-11-01: 282.9711546180725USD
- 2026-11-02: 266.6752460746765USD
- 2026-11-03: 264.1323881881714USD
- 2026-11-04: 265.9827210617065USD
- 2026-11-05: 265.9827210617065USD
- 2026-11-06: 265.9827210617065USD
- 2026-11-07: 311.5593689941406USD
- 2026-11-08: 282.9711546180725USD
- 2026-11-09: 263.46151279907224USD
- 2026-11-10: 263.46151279907224USD
- 2026-11-11: 263.46151279907224USD
- 2026-11-12: 282.9711546180725USD
- 2026-11-13: 447.29378069458005USD
- 2026-11-14: 447.29378069458005USD
- 2026-11-15: 285.5573117523193USD
- 2026-11-16: 264.1323881881714USD
- 2026-11-17: 263.46151279907224USD
- 2026-11-18: 283.6095818664551USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer kuliltealarm, brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette overnatningssted inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
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- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Roomservice
Turistservice
Renseri
Serviceydelser
Turistservice
Renseri
Børnepasning
Rengøring
Beværtningsfaciliteter
Valutaveksling
Sikkerhedsboks
Hæveautomat
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
Vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Massage
Spa og wellnesscenter
Kropsbehandlinger
Ansigtsbehandlinger
Børneklub
Bar ved poolen
Morgenmad på værelset
Familierum
Snack Bar/Deli
Aktiviteter
Swimmingpool
Tennisbaner
Privat strand
Have
Strand - i nærheden
Dykning
Windsurfing
Karaoke
Udendørs pool
Livemusik
Evening Entertainment
Udendørs møbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parkering
Parkering
Gratis parkering
Parking Onsite
Internet
Gratis wi-fi