Hotel Monte Vista

No coffee first day. ice at lobby. Elevator not working second day.

This place is awesome, such a great location and there is a nice bar at the property. We loved it

It’s an older hotel; but, it was fine! Saturday night noise from downstairs was pretty loud even being on the 4th floor. The location was great for exploring town. Parking is first come, first served and not much of it.

This is now the second time that I've stayed here that I had to pay $40 to park overnight because their parking lot is not big enough to accommodate it's guests. I understand it was a Friday night, and the area was busy, and both bars at the property were busy. I saw numerous cars in the small parking lot that are supposedly monitored without parking passes on their dashes. Love the charm of the property, and i'd stay here again, but the parking situation should really be addressed.

Wifi didn't work and the front desk said we were lying until we showed them a video of it. They then said they couldn't fix it. We had work to do so had to leave and find another hotel last minute. Called next day asking for a refund and the manager said they never give refunds no matter what happens and that my only option was to take them to court.

Hotel Parking lot was full. I’m pay extra $35 usd in public parking.

Cute little historic hotel in down town flagstaff. Room was clean and comfy but the hotel is above a bar so it was pretty loud for most of the night. Parking was horrible , only maybe 16 spots available for guests so you had to find street parking or try the garage across the street at $36 a day. That garage was also had very limited space and couldn't find a spot the 2nd night.

This is a historic hotel in old town Flagstaff. From our 4th floor room we enjoy train after train rumbling by. The Lotus restaurant just next door has excellent sushi and Asian cuisine. We ordered take out to eat in our room and were disappointed to find no wasabi or ginger in or bag. It is an old hotel ..... our room, the Humphry Bogart room, has a small bathroom and shower and no mini fridge. Also the wifi does not work on the fourth floor so we used our phone hot spot.

The age and original 1927 look and feel of this hotel, paired with the centralized location to basically everything makes this hotel worth the stay. The downside... parking is atrocious. There are about 10 spaces total available to hotel guests. Park anywhere else and you have to pay. The desk clerk was not helpful answering parking questions either, so if you don't get a hotel parking space, you're on your own. If you're lucky enough to get hotel parking, you're golden because everything is within walking distance. Because of the age of this hotel and the fact there is a very popular bar/lounge at its base, noise is a bit of an issue. However, if you can deal with the noise, the bar is a really awesome place to hang out. Cleanliness is a bit of an issue, mostly because rugs and comforters just need to be replaced. Overall, I loved the vibe enough to put up with the rest and I will definitely stay there again.

Fun. Bar is fantastic. The Irish coffees are to die for. Staff is nice. Hotel is obviously historic. It’s fun though and you might get a haunted room. WiFi is brutal.

The room has a sewage smell, dusty, dirty pillows, the bed sheets stinks too. The double lock is obviously broken. It’s beyond the cleaning staff ability if they don’t change the pillows when they need too. It has some dirty marks in it. Wall is thin as you can literally hear the sounds of everyone passing the room. We can’t have decent sleep and over Friday night it was extremely noisy because of the bar down stairs. Front desk staff were not friendly at all. We’ve got the vintage feel of staying in a 100+ year hotel. Their internet connection is extremely slow don’t expect to use it for work. You’ll be disappointed. They have locked internet and they wont let you use a more reliable internet connection which is exclusive for employee use only. (Maria, David’s wife)

Loved that this hotel with so much history was so close to everything! We were able to park and walk to everything downtown. We had a king room on the 4th floor and it was very quiet. And let me tell you that the heated floors were an amazing bonus when you get up in the middle of the night about 10 times because you partied at all of the bars like we were in our 20's and we're not and we now have baby bladders! No ice cold feet! We'd definitely stay here again!

Front desk staff needs work, not attentive or informative, first thing first..no restrooms in rooms or showers..public restroom & shower which were dirty 1 small sink in the hall, no ice machine & the room was dirty, bedding was filthy..location was great..thats it

Had to wait 30 minutes for someone to come to the front desk to check in while other employees saw me and walked away. You could hear the bar downstairs from the room and after bar hours someone playing guitar and yelling the same phrase over and over until 4am. Shower was also dirty.

The age and original 1927 look and feel of this hotel, paired with the centralized location to basically everything makes this hotel worth the stay. The downside... parking is atrocious. There are about 10 spaces total available to hotel guests. Park anywhere else and you have to pay. The desk clerk was not helpful answering parking questions either, so if you don't get a hotel parking space, you're on your own. If you're lucky enough to get hotel parking, you're golden because everything is within walking distance. Because of the age of this hotel and the fact there is a very popular bar/lounge at its base, noise is a bit of an issue. However, if you can deal with the noise, the bar is a really awesome place to hang out. Cleanliness is a bit of an issue, mostly because rugs and comforters just need to be replaced. Overall, I loved the vibe enough to put up with the rest and I will definitely stay there again.

Our bathroom was not clean, couldn’t get extra pillows, and the staff was horrible! It was noisy there as well! Pull out sofa was broken and who knows if the sheets were clean or not! Mattress on the pullout sofa had springs that you could feel all over!

It's a very pretty hotel, reflecting the history of Flagstaff. However, the room had a musty odor, and the bedspread wasn't clean. New pillows are needed, the ones presently in the room are mushy.

The carpet in my room was very dirty with spots. There were no hangars in the closet and there was no water pressure in the bathroom sink. It was not worth $175/night.

Went to college in Flag, but never had the opportunity to experience the Monte V. So glad I have now! It's just perfect! A gem! A welcoming lobby, bar area is great, room was clean & cozy. We were on top floor so didn't have any noise issues or concerns. We slept like babies! Such a great-central location to everything you need! Awesome food and entertainment within steps. The only bummer was the rep at front desk didn't seem very happy or welcoming.

I had a travelers room, no bathroom in the room. Shared one in hallway. The room itself, for an old building, was very good. No complaints. The toilet room was filthy, trash can overflowing. Parking was non existent. Had to park 3 blocks away & pay to park until 8pm. Then free.Info says 1 parking space for each room. Not enforced.

The room was too warm and both windows wete sealed closed. There was no way to cool the room except a ceiling fan. Otherwise it was nice.

Clean rooms however the wall ac unit was off when we checked in. The unit did not work correctly & never cooled the front room. I had a 2 room suite. Why was the ac unit shut off to begin with ?

The downstairs bar is convenient but always busy and so LOUD. The place had a lot of historic charm. Beds were a little uncomfortable and the shower wouldn’t drain properly. Overall good stay though.

This was my second time staying here, and it was just as good as the first. I love this historic hotel, I love the antique feel of it, and its central location in downtown Flagstaff is ideal. We had a corner room with a great view, a comfortable bed, and fast wifi. Check in and check out was a breeze, and the lively atmosphere was exactly what we were looking for. Parking is limited, but nearly everything is within walking distance.

The first time I have ever checked into a hotel and received ear plugs. We had a third floor room. It was very worn..carpet worn down. Sink in the bedroom. The noise was loud on the third floor from two bars on the main floor. We couldn't stay. The front desk is was very nice...but the hotel needs a complete remodeling.

I liked the downtown location of the hotel. I did not like that the hotel did not have A/C.

This historic hotel has a lot of charm. It's great if you want a genuine old Flagstaff/Route 66/railroading era experience. The lobby is very nice, but the rooms are pretty run down. Do get a room with an ensuite bathroom; ours had a shared bathroom & no sink, which was inconvenient. The hotel's two bars are noisy, but the room in this old building was surprisingly quiet. The location is excellent; right in the middle of downtown flagstaff with its great bars & restaurants. Fun place to get away from the generic Marriott, comfort Inn, Wyndham boredom.

Room was right in line with time period of hotel very unique and quirky. Not able to control heat and got very hot. Was able to open windows but street noise loud until 3am had to wear ear plugs to sleep. Beds very comfortable, location excellent.

A/C in room could not keep up with the heat. Other than that everything was great.

Located in a perfect spot in downtown Flagstaff, this hotel has a cute old west kind of lobby, there are two bars attached and limited free parking. I was able to find a parking spot each of the days of my trip. This building is old and the rooms are certainly quirky. This is not a modern hotel, the rooms with private bathrooms might have the sink in the bedroom, like mine did. The mirror above was mounted kinda high, but there is a full mirror in the bathroom where I could see to do my makeup. It was a good place to stay for walking to anything downtown and a short drive out to lots of attractions in the area. My only issue was having just one outlet in the bedroom. There was a lamp on a bedside table, but no extension cord, or any way to use the lamp beside the bed for reading. There was a tv, but it was kind of hardwired in through a conduit, so no outlet to unplug tv and use it instead, I never watch tv on a trip. If I’d thought ahead, I could have packed my reading light. Anyway, besides that, the room was clean and comfortable.

Security at the lobby during nights act like rent-a-cops. There is many ways to approach a customer if the did something wrong and treatening to kick them of the property is not one of them. No civility or effort to correct the action. Bathroom in our room was not clean properly either. The location of the hotel is great, but the parking isnt. Front desk is responsive and gives local recommendation. Overall the stay was 4/5. Hotel is historic and has a great ambiance.

The hotel was clean and lived up to the historical status. There was a mix up for our room but Blake handled the situation very well.

Showed up at 3 for check in after calling ahead to confirm and was not able to get in until 4pm since it was being cleaned. Get to the room and the sheets were obviously used I ran to get a maid myself who admitted she rushed and forgot. I had them change the sheets. The girl up front was dismissive and gave no resolution or updates she said she didn’t know anything she was alone. The street noise has booming bass from the clubs on the first floor of the building that are going at 1am with no end in sight. I am young and traveling and reviews did not match this place.

Had to wait 30 minutes for someone to come to the front desk to check in while other employees saw me and walked away. You could hear the bar downstairs from the room and after bar hours someone playing guitar and yelling the same phrase over and over until 4am. Shower was also dirty.

The room was clean, very accessible for my mom who has a cast, all of the staff was helpful or informative! In walking distance to everything in downtown Flag, when called earlier in the week about parking was given clear instructions on where the hotel parking was. Will be going back!

The check in staff are great. The gentleman who checked me in and the night clerk lady who let me leave my luggage after I got off Amtrak at 4 AM - both are star employees

Hotel is a great, historical building. There are quirks which are what make the place fun. Our check in left a lot to be desired, with the front desk gal borderline rude. Took all of 15 seconds, which I guess was ok, but it would’ve been nice to have a conversation. She just kept telling us there was no parking and we’d have to pay to park on the street (spoiler alert- there were actually open spots. We did go back later in the evening and the person behind the counter was fantastic and super friendly. Loved our two bedroom suite, had a great stay overall.

Yes, I had an awesome time while staying at Hotel Monte Vista, and the staff were very friendly and informative. I'd definitely stay at Hotel Monte Vista again. Thank you for your warm hospitality... MARK

I had such high hopes for this hotel and I was incredibly let down. Everything was fine until the night shift front desk lady took over. I called her asking for help with parking, and on a 30 second phone call she told me to “just drive home” (I live 3 hours away, we are on vacation) “Find another hotel then” (when I asked if I would be refunded if we switch hotels she said “no but you can just leave”), and when I asked what her name was she yelled “WHY ARE YOU ATTACKING ME!!!” And HUNG UP!! There was an event in downtown flagstaff, I understand that’s out of their control, but the absolute lack of costumer service is astounding. Also, there’s no room service like they advertise. The restaurant they partner with said they don’t do room service, even though everything says they do. To put our parking situation into perspective, we had to drive around for 45 minutes looking for an open spot. And then go move our car at 10pm, 11:30pm, 1:30AM, 2:30AM, and 5AM. I had to have a police officer help me find parking, and he was astounded when I told him my situation. He said “wait, the hotel isn’t helping you at all? That doesn’t sound right”. And it’s not right. I’m still waiting to hear back from a manager. Also- while talking with hotels.com in the middle of the night they called the front desk and she told them I’m lying about everything. That’s why you take pictures!! I’ll attach them. Oh- and only one lightbulb worked in our room.

The staff is extremely rude. They do not care about guests and guests experience. You are supposed to receive complimentary coffee and when I went down for coffee at 8 am they were out. When I asked if they could make more I was told to go across the street. The attached espresso bar was also filled with rude staff. You will sit there for a long time without being acknowledged and ignored.

Great historical place in a great location!

This historic hotel was a gem! Located right in downtown, it was easy to get to both restaurants and shopping. We visited mid-week and there was ample parking. I would stay here again.

Great location, we always stay here when visiting from the valley!

Love the building and our room was comfortable. Very clean facility with a fun bar and a lounge downstairs. Great location-walkable to a lot of restaurants and bars. Parking for us was alright-we were lucky to get a spot in the hotel lot-but it would have been challenging to find parking if we hadn't.

Convenient location to train stations.

Monte V is old and classic, but it's location is great.

Charming Historic Hotel in Prime Location Our stay at the Monte V was great! The hotel is in excellent condition despite its age—it truly feels like stepping back in time in the best way possible. The location is unbeatable, with all the good restaurants within easy walking distance. We'll definitely stay here again!

Great location downtown by all the nightlife. Can get noisy trying to sleep.

I enjoyed the old-time feeling to this hotel in Flagstaff that is nearing 100 years old. The rooms are small but had a full bathroom. The hotel is located centrally in historic downtown Flagstaff with lots of places to eat nearby.

Super close to all shops and dining in the middle of downtown.

Had a great one night stay at this historic hotel. Has a great bar that plays a mix of punk, industrial and rock. Friendly staff. One thing to note a suite will have two rooms. Can’t say anything bad .

This property is not fancy, there are no amenities, the shower in our room was about the size of an RV shower and we booked a king-size room. There was no bathtub, nothing fancy at all. What you are paying for is the atmosphere and location of this hotel. This is a historic hotel with charm, it takes you back in time and allows you to experience Flagstaff back in the day. I stay here because of the coffee bar/ cocktail lounge Rendezvous! The cocktails and coffee are incredible, I love the Whiskey Chai. The staff is very nice and the star room where you can sit and drink your coffee/cocktail is enchanting. I just love it! The hotel staff is hit and miss, the person who checked us in was not friendly, and she continued to be not very accommodating throughout our stay, however, the second day when I went to request a room change due to an issue with the shower in my room, the hotel staff was very helpful and accommodated our room change. I recommend calling the hotel when you book and asking for what kind of room you are looking for, do you need a bathtub, do you need a large room or are you okay with a smaller room? Each room is very unique and they do not show you what you are booking when you book online. I do recommend this place, it's great, you just have to know what you are booking when you book it.

In the heart of old town Flagstaff! Great for walking the downtown district and shops. Unfortunately, on a very busy corner with a traffic light. Noisy thru the night until the early morning, along with the continual sounds of train traffic a couple of blocks over. No breakfast offered, only a couple of coffee decanters at the front desk.

Really nice stay Lots going on in the area hotel restaurant excellent

We came into town for a wedding. We chose The Hotel Monte Vista because of its location and amenties like onsite bars and restaurants. The room and voew were great. Walking distance to several stores and bars restaurants. The parking was a bit of a nightmare. They only have 2 rows of available parking for fuests. The receptionist wasn't helpful with trying to find free parking since the onsite parking was full. She slapped a map in the counter and refused to help anymore than that. The hotel has a great coffee bar and bar with a dj at 9:30pm. I wouldn't recommend the draft beer it tasted funny like lines hadn't been cleaned. They were helpful with switching out to bottle beer.

We\'ve stayed at the Monte Vista many times and have loved its charm. It\'s very clean and more comfortable than it looks. That being said, this time was a bummer. No hot water at all!! Morning or evening. Sat at the bar with the entrance saying "Cocktails" and watched 3 bartenders completely ignore us at 6:30pm on a Saturday evening. There were maybe 4 people sitting at the bar. They just ignored us while they stood around chatting for 15 minutes before we left. It was weird! It\'s not normally like that. Sunday morning I go down to the lobby for coffee and there is none. The guy at the desk says 5 min. Another group of people say they\'ve already been waiting 8 minutes and it\'s been like this all morning. The coffee was transparent. You could see through it! The bar next to the lobby has coffee but by 10am they were only serving drinks. No coffee. I along with other guests couldn\'t understand why they wouldn\'t make coffee we could buy in the morning and at least have more than 1 pot out for guests if it was complementary? Eventually, the kid behind the desk started saying he\'d make some more and just never did get up and make anymore. He just sat in front of his computer doing who knows what. We\'re all standing in the lobby in our pj\'s looking at eachother wondering how a hotel can\'t have coffee available to just purchase in the morning when it\'s 25• outside. Check in was fast and easy. The room was charming and comfortable. But we won\'t be back.

Had wonderful time- bartenders happy and engaging. Only 1 complaint - very bad coffee. Honestly not the way I would want to start my day. Hope the staff can figure out that glitch and the rest was great!

This hotel has lots of interesting celebrity suites. And a happening bar.

Fun. Bar is fantastic. The Irish coffees are to die for. Staff is nice. Hotel is obviously historic. It’s fun though and you might get a haunted room. WiFi is brutal.

Old hotle , seen better days, attenbtion seems to be towards coctail bar and back bar than rooms. Featureless rooms, no coffee making facilities NO USB powerpoints, ( but we found one on the back of the telly and on desk lamp in the lounge downstairs.. ..no food / breakfast - staff totally uninterested - main insterest seemed to be to get a comfortable lounging position in the chair... simply no idea how to run a reception. poor houskeeping, bedside drawer had underwear and "lubricant" from previous guest, maybe up to a few weeks old as evidence of Valentines day in drawer, zero wifi in rooms.. generally not the friendliest of staff, even after 4 nights staying there and visiting cocktail bar each night and generous tips we were greeted on each order as if it was our first..just seemed overall staff not engaged......... Hotel