Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of CAD 20 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee of CAD 49.99, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Bassano, within a 5-minute drive of Bassano & District Centennial Arena and Bassano Golf. It is approximately 6.1 miles from Bassano Dam and 6.3 miles from Bow River.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

SureStay Hotel by Best Western Bassano

Average nightly price at SureStay Hotel by Best Western Bassano by month, last 12 months (USD)
Month	Average price
January	US$81
February	US$88
March	US$86
April	US$83
May	US$84
June	US$87
July	US$90
August	US$90
September	US$92
October	US$85
November	US$84
December	US$82

What guests think

At SureStay Hotel by Best Western Bassano, reviewers consistently highlight clean, quiet, comfortable stays with spacious rooms and easy highway access, while noting friendly staff and ample parking, making it a practical stop for travelers passing through.

Rooms are praised for comfortable beds and useful in-room features like some kitchenettes or jetted tubs, but recurring complaints cite slow or nonworking Wi-Fi and limited TV channels. Breakfast feedback is mixed: several guests liked the included options, while others found the selection limited or items in short supply. The setting is convenient yet somewhat isolated with limited nearby dining; overall, expect a straightforward roadside stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is convenient with ample space, including for large vehicles. Some guests reported ice machine outages.

Related guest reviews

10

Martin

5 Aug 2024

·

Stayed 1 night

hotel and staff were great, both entrance roads into the hotel were gravel, not paved and therefore not motorcycle "friendly"

8

Lori

5 Jul 2025

·

Stayed 1 night

Room is very clean and well equipped. Staff member had to be asked for help several times with tv- room guide lists many many channels but is outdated, only the blue ones are free. Chart is almost 9 years old. Wifi password doesn’t work either. Very quiet place with doors to parking and to hall to breakfast, ice and fitness. Good breakfast

6

Aleksandra

10 Jul 2024

·

Stayed 1 night

The property was well maintained, however lots of broken items, no wifi, no tv service, no ice machine. I assuming it was bad timing, staff however was very pleasant and the rooms were spotless.

4

Ronna-Lee

18 Aug 2024

·

Stayed 1 night

It was easily accessible off the hwy with ample parking. The in-room coffee maker filter was dirty with mold in it. There was a dirty towel hanging behind the door in the washroom. The bedding was clean and the beds were comfortable. The staff were friendly.

8

Beverley

24 Nov 2024

·

Stayed 2 nights

Great hotel. Hallway was freezing cold though

10

Susan

16 Aug 2024

·

Stayed 1 night

Lots of parking. Convenient to highway.

10

Roy Paul

2 Oct 2024

·

Stayed 1 night

We have stayed here twice now. Excellent location for a large truck and trailer. Staff worked very hard to make your stay enjoyable!

10

David

29 Aug 2025

·

Stayed 1 night

Easy to park adjacent to your room entrance and had access to the breakfast area from the inside hallway- Very convenient

4

Linda

22 Jul 2024

·

Stayed 3 nights

No water vending machine only tap water Offered.ice machine out of order.no wifi so no internet.no service on important t.v channels. Had 1 coffee pod but when asked for more staff did not bring any.not impressed would not stay there again!!!

6

Steven

29 Jun 2025

·

Stayed 1 night

The bar was closed

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally very clean, with many guests praising spotless conditions. A few noted lapses like a dirty coffee filter and towel or hallway carpet needing attention.

Related guest reviews

10

James

11 Jul 2025

·

Stayed 1 night

Property was clean and quiet , had a good sleep

10

Warren

25 Sept 2025

·

Stayed 3 nights

Stay was quiet and clean and comfortable.

10

Lexis

4 Jul 2025

·

Stayed 1 night

Easy to find, convenient location. Staff very friendly. Very clean, quiet room with a working, quiet air conditioning unit. Beds were comfortable, mattresses felt new. Very little scent noticed in rooms or bedding which was much appreciated. Good setup of kitchen-style sink, counter, fridge, microwave and cupboards. I wish we had needed to stay longer rather than just a quick overnight while traveling thru.

10

Jesse

17 Aug 2025

·

Stayed 1 night

Clean

10

Shelly

30 Nov 2025

·

Stayed 1 night

Reliably comfortable and clean . Could use some new towels

10

Janelle

16 Aug 2024

·

Stayed 1 night

It was super duper clean and I was so happy with my stay. Breakfast was great, too. I would 100% go back.

4

Ronna-Lee

18 Aug 2024

·

Stayed 1 night

It was easily accessible off the hwy with ample parking. The in-room coffee maker filter was dirty with mold in it. There was a dirty towel hanging behind the door in the washroom. The bedding was clean and the beds were comfortable. The staff were friendly.

10

Lynda

29 Nov 2024

·

Stayed 2 nights

The room was very clean. I was concerned at first as it was right next to the truck stop but we did not hear the trucks at all. The carpet in the hall required a good cleaning but it was winter when we got there. My main concern was the heat in the building. When we first got there the temperature outside was -12 and the one heat source in the room was turned off. They knew we were coming, I would think they would have had it turned on. It was chilly enough in the room that I left my coat on while it warmed up. The hall and main area of the reception and area the breakfast room was in was very chilly the whole time we were there. For customer comfort I would suggest turning the heat up a degree or two. The heat situation is why I gave the hotel condition a lower grade.

10

Marylene

15 Jun 2025

·

Stayed 1 night

We had a good stay Easy check in friendly staff, very clean hotel. Comfortable beds.

10

Karen

25 Nov 2024

·

Stayed 1 night

Very clean and quiet

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and quiet, and some include kitchenettes or in-room jetted tubs. Several guests reported slow or nonworking Wi-Fi and limited TV channels, with occasional temperature drafts or heat not set on arrival.

Related guest reviews

4

carol

26 Jul 2023

·

Stayed 1 night

wifi very poor. could not do work on my laptop

8

Lori

5 Jul 2025

·

Stayed 1 night

Room is very clean and well equipped. Staff member had to be asked for help several times with tv- room guide lists many many channels but is outdated, only the blue ones are free. Chart is almost 9 years old. Wifi password doesn’t work either. Very quiet place with doors to parking and to hall to breakfast, ice and fitness. Good breakfast

10

Lexis

4 Jul 2025

·

Stayed 1 night

Easy to find, convenient location. Staff very friendly. Very clean, quiet room with a working, quiet air conditioning unit. Beds were comfortable, mattresses felt new. Very little scent noticed in rooms or bedding which was much appreciated. Good setup of kitchen-style sink, counter, fridge, microwave and cupboards. I wish we had needed to stay longer rather than just a quick overnight while traveling thru.

8

Carol

15 Sept 2025

·

Stayed 1 night

The room was quite nice. Very clean. Disappointed in in wifi- very slow! We only found two channels on the TV. A list of a available channels would have been nice. No stir sticks for coffee in the room. Marginal breakfast. Overall it was a clean comfortable room.

8

Abdolkhalegh

10 Jul 2024

·

Stayed 1 night

It was a one night. We did ot have WiFi. They told us it is broken just before our arrival. The room was clean.

10

Susan

14 Oct 2025

·

Stayed 1 night

Love the bed, lots of room, great spaces to walk the dogs.

10

Connie

19 Jun 2023

·

Stayed 1 night

The room had a great jetted tub to relax in

10

Michael

22 Jun 2025

·

Stayed 1 night

Reasonably priced jacuzzi tub room. Nice and clean.

8

David

21 Sept 2025

·

Stayed 2 nights

Nice hotel, a bit isolated and not a lot to do in the area, but the room was spacious and comfortable.

8

Zachary

7 Aug 2023

·

Stayed 1 night

The wifi didn’t work in the room.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and accommodating, with easy check-in noted. However, some guests experienced front desk delays, unhelpful interactions, or mistakes during check-in.

Related guest reviews

10

Robert

7 Jul 2025

·

Stayed 1 night

Just nice people all around.

10

Clark

9 Jun 2025

·

Stayed 1 night

We landed in Calgary late and wanted to get out of the city on our way east. Pleasantly surprised at how nice the room was, and the breakfast was REALLY good for the cost of the room. The manager was very pleasant and didn't flinch when we mentioned we would be a bit late getting out of the room.

6

Elana

29 Dec 2024

·

Stayed 1 night

The room had a very cold draft coming from the door. Also the day time clerk, almost charged me twice for the room when I booked and paid online, even after I provided proof of such.

2

Scott

15 Mar 2024

·

Stayed 1 night

Went to check in, no one hear and could contact anyone. Checked in 2 hours later. Then key didn’t work for room. And check in guy was somehow put out to fix problem. Should be fired!

8

penny

3 Aug 2025

·

Stayed 1 night

Quick to accommodate requested changes to room type snd check in time

10

Susan

4 Oct 2025

·

Stayed 1 night

Excellent & friendly service. Love the room. Convenient. Accessible.

2

Angrej

25 May 2024

·

Stayed 1 night

Front desk lady is awful, she don’t know how to deal with customers,, bad experience

10

Marylene

15 Jun 2025

·

Stayed 1 night

We had a good stay Easy check in friendly staff, very clean hotel. Comfortable beds.

10

James

27 Oct 2023

·

Stayed 1 night

Can't say enough about the friendly staff working here the ladies were fantastic.

8

karen

8 Jul 2025

·

Stayed 1 night

Check in staff didn’t know how to do a GC. Wasn’t a problem tho as morning staff did. She was awesome.

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AI-generated summary based on recent guest reviews

Location

Convenient off the Trans-Canada Highway and easy to find, making it a practical overnight stop with ample parking. The area feels somewhat isolated, with limited nearby dining and mentions of construction or gravel access.

Related guest reviews

10

Martin

5 Aug 2024

·

Stayed 1 night

hotel and staff were great, both entrance roads into the hotel were gravel, not paved and therefore not motorcycle "friendly"

8

Laurier

13 Jul 2024

·

Stayed 1 night

Very accessible & quiet area.

8

Michaela

13 Jul 2025

·

Stayed 1 night

This was an excellent choice as a travel road stop without the Calgary prices. Excellent sleep in a surprisingly excellent bed and back on the road in the morning.

10

Shelly

8 Jun 2025

·

Stayed 1 night

Easy check in, room was clean and quiet, easy to get to from the highway.

4

Ronna-Lee

18 Aug 2024

·

Stayed 1 night

It was easily accessible off the hwy with ample parking. The in-room coffee maker filter was dirty with mold in it. There was a dirty towel hanging behind the door in the washroom. The bedding was clean and the beds were comfortable. The staff were friendly.

8

David

21 Sept 2025

·

Stayed 2 nights

Nice hotel, a bit isolated and not a lot to do in the area, but the room was spacious and comfortable.

10

Susan

16 Aug 2024

·

Stayed 1 night

Lots of parking. Convenient to highway.

10

Roy Paul

2 Oct 2024

·

Stayed 1 night

We have stayed here twice now. Excellent location for a large truck and trailer. Staff worked very hard to make your stay enjoyable!

8

Andrew

15 Jul 2023

·

Stayed 1 night

New road construction all around.

8

Judith

4 May 2024

·

Stayed 1 night

Situé en bord de la transacanadienne. Parfait pour un arrêt en transit. Grande chambre

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some guests found it good or great for the price, while others reported limited variety, shortages early, and reliance on microwaveable sandwiches.

Related guest reviews

8

Jane

9 Jul 2025

·

Stayed 1 night

By 7:30 am most of the breakfast food was gone except for toast.

10

Lorraine

28 Aug 2023

·

Stayed 1 night

😁The hotel was very nice it looked new room was clean and quiet Breakfast was your normal continental I like the breakfast sandwiches. Love the restaurant across the street for dinner and lunch excellent

10

Clark

9 Jun 2025

·

Stayed 1 night

We landed in Calgary late and wanted to get out of the city on our way east. Pleasantly surprised at how nice the room was, and the breakfast was REALLY good for the cost of the room. The manager was very pleasant and didn't flinch when we mentioned we would be a bit late getting out of the room.

8

Carol

15 Sept 2025

·

Stayed 1 night

The room was quite nice. Very clean. Disappointed in in wifi- very slow! We only found two channels on the TV. A list of a available channels would have been nice. No stir sticks for coffee in the room. Marginal breakfast. Overall it was a clean comfortable room.

10

Deryk

9 Jun 2025

·

Stayed 2 nights

The breakfast was great

6

Cory

2 Oct 2023

·

Stayed 2 nights

Beds were comfortable and place was clean. But breakfast was terrible, not even any oatmeal! 4 slices of bread and a few bagels, cereal, some gross microwaveable breakfast sandwiches and crapy coffee. Would like to stay here more often, hopefully they put a little effort into a descent breakfast. (There are only a couple restaurants in town.)

10

Chantel

14 Aug 2025

·

Stayed 1 night

Friendly staff! Jimmy Dean breakfast! Highly recommended.

8

Micheal

29 Jul 2023

·

Stayed 1 night

hotel and check in was great, the morning breakfast was a disappointment. counter was messy and not cleaned. the choices were very limited and not enough variety.

8

Alan F

17 Apr 2025

·

Stayed 1 night

Breakfast was good but coffee and juice were in short supply

10

Phillip

25 Jun 2023

·

Stayed 2 nights

Room was spacious clean and comfortable, includes a decent variety of breakfast items at no extra cost. Staff was pleasant and courteous to deal with. Have stayed here in the past and will continue to do so.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $98	2 $98	3 $97	4 $97	5 $98	6 $97	7 $100
8 $97	9 $98	10 $98	11 $99	12 $98	13 $98	14 $98
15 $97	16 $97	17 $97	18 $97	19 $98	20 $98	21 $98
22 $98	23 $98	24 $98	25 $98	26 $98	27 $99	28 $98
29 $98	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
		1 $98	2 $100	3 $97	4 $105	5 $97
6 $98	7 $97	8 $98	9 $97	10 $98	11 $97	12 $97
13 $97	14 $103	15 $98	16 $97	17 $102	18 $102	19 $102
20 $97	21 $98	22 $102	23 $102	24 $106	25 $97	26 $97
27 $102	28 $112	29 $100	30 $100	31 $112

SureStay Hotel by Best Western Bassano

Prices for SureStay Hotel by Best Western Bassano

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Kitchen, Ground Floor (Living Room, Full Kitchen)

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Jetted Tub (2Nd Floor)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Guest reviews of SureStay Hotel by Best Western Bassano

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western Bassano

Prices for upcoming dates