Hilton La Romana, an All-Inclusive Family Resort
US$ 406
/noite
Média para novembro
Preços para Hilton La Romana, an All-Inclusive Family Resort
Selecione datas para ver preços e disponibilidade
US$ 406
/noite
Média para novembro
Preços médios mensais
Em Hilton La Romana, an All-Inclusive Family Resort, o preço por noite é, em média, US$ 362 no mês mais barato (outubro) e US$ 649 no mês mais caro (julho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 594 |
| fevereiro | US$ 540 |
| março | US$ 503 |
| abril | US$ 541 |
| maio | US$ 502 |
| junho | US$ 563 |
| julho | US$ 649 |
| agosto | US$ 585 |
| setembro | US$ 463 |
| outubro | US$ 362 |
| novembro | US$ 406 |
| dezembro | US$ 515 |
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M
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nov. · US$ 406
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Mais caro: julho (aprox. US$ 649)
Mais barato: outubro (aprox. US$ 362)
Sobre este alojamento
Luxury all-inclusive resort with 2 outdoor swimming pools, spa services, and 5 dining options near Bayahibe Beach.
Localização
This luxury resort offers 418 air-conditioned rooms with minibars, LED TVs, premium bedding, and private balconies or patios. Indulge in international cuisine at one of the five restaurants, including the Spices Market buffet, or order from the 24-hour room service. Unwind at the spa with massages and body treatments, take a dip in one of the two outdoor pools, or enjoy the waterslide and sauna. Complimentary Wi-Fi, concierge services, and babysitting (surcharge) are also available. A complimentary buffet breakfast is served daily. For business travelers, the resort features a business center and meeting rooms. Free valet parking is provided. .
Estacionamento
Restaurante
Piscina
Sala de ginástica/Ginásio
Serviço de quartos
Porteiro
Localização
Playa Bayahibe, La Romana, Los Melones, San Rafael del Yuma, República Dominicana
Opções de quartos
Premium Club King Room (Limited Ocean View)
Enclave Garden View 1 King
Preferred Club Swim-Out Garden View 2 Queens
Deluxe Partial Ocean View 1 King Bed
Detalhes do quarto
Preferred Club Garden View-2 Queens
Enclave Family Suite
Detalhes do quarto
Standard King Room
Deluxe Garden View 2 Queens
Preferred Club Room with 1 King Bed and Partial Ocean View
Deluxe King Room (Garden View) with Extra Bed
Enclave Ocean Front 1 King
Premium Club King Suite (Garden View)
Enclave Partial Ocean View 1 King
Detalhes do quarto
Deluxe Room, 2 Queen Beds, Garden View
Detalhes do quarto
Premium 2 Double Room
Deluxe Garden View 1 King Bed
Detalhes do quarto
Enclave Swim-Out Garden View 2 Queens
Detalhes do quarto
Swim-Up King Room (Garden View)
Premium King Room
Premium Club King Room (Garden View)
Deluxe Garden View 1 King
Preferred Club Swim-Out Garden View-2 Queens
Standard 2 Queen Room (Garden View)
Double Club Ocean View
Preferred Club Garden View-1 King
Enclave Partial Ocean View 2 Queens
Detalhes do quarto
Preferred Club 1 King Suite with Garden View
Preferred Club 1 King Suite with Ocean Front
Enclave Swim-Out Garden View 1 King
Detalhes do quarto
Enclave Garden View 2 Queen
Premium Garden View-2 Queens
Premium King Room with Garden View
Preferred Club Partial Ocean View-2 Queens
Deluxe King Room (Limited Ocean View)
Preferred Club King Ocean Front
Enclave Master Suite Ocean Front 1 King
Detalhes do quarto
Deluxe King Room (Garden View)
Standard King Suite (Garden View)
Preferred Club Swim-Out Graden View 1 King Bed
Premium Family Suite
Premium King Suite
Premium King Master Suite
Preferred Club Suite Garden View 1 King
Premium Garden View 1 King
Detalhes do quarto
Standard 2 Double Room
Premium Garden View 1 King
Room Ocean Front
Deluxe 2 Double Room (Limited Ocean View)
Deluxe Garden View 2 Queen
Enclave Suite Garden View 1 King
Detalhes do quarto
Oceanfront Premium King Suite
Deluxe Queen Room with Garden View-Accessible
Deluxe 2 Double Room (Garden View)
Enclave Suite Ocean Front 1 King
Detalhes do quarto
Swim-Up Premium King Room
Deluxe Room, 2 Queen Beds, Partial Ocean View
Detalhes do quarto
Preferred Club Swim-Out Garden View-1 King Bed
Premium Club 2 Queen Room (Garden View)
Preferred Club Garden View 1 King
Preferred Club Family Suite
Premium Garden View 2 Queens
Detalhes do quarto
Premium Club 2 Queen Room (Limited Ocean View)
Double Or Twin Preferred Club Garden View 2 Queens
Deluxe Partial Ocean 2 Queen
Adults Only Swim-Up Premium Club King Room
Oceanfront Premium Club King Suite
Standard King Room (Garden View)
Avaliações dos hóspedes sobre Hilton La Romana, an All-Inclusive Family Resort
8.8
Fabuloso
Com base em 375 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
46%
Família
38%
Grupos
12%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Hilton La Romana, um Resort All-Inclusive para Famílias, os viajantes elogiam consistentemente a linda e tranquila praia, o parque aquático e as piscinas adequadas para crianças, e a equipe geralmente amigável, descrevendo um ambiente fácil de aproveitar, focado na família e com muitas atividades por toda a propriedade.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Hilton La Romana, um Resort All-Inclusive para Famílias, os viajantes elogiam consistentemente a linda e tranquila praia, o parque aquático e as piscinas adequadas para crianças, e a equipe geralmente amigável, descrevendo um ambiente fácil de aproveitar, focado na família e com muitas atividades por toda a propriedade.
A maioria dos hóspedes considera os terrenos e os quartos muito limpos, embora relatos recorrentes mencionem odores de mofo, pragas ou problemas de manutenção em alguns quartos. O feedback sobre a comida é inconsistente: os buffets e as opções casuais, como pizza e a cafeteria, recebem elogios, enquanto vários restaurantes têm longas esperas, qualidade variável e preocupações ocasionais com a higiene. Os principais pontos de atrito incluem serviço lento ou irregular, vendas insistentes ou ofertas de atualização VIP, sombra limitada e uma academia pequena, e prédios sem elevador. No geral, espere um resort familiar cênico e repleto de atividades, com calorosa hospitalidade da equipe, mas com opções de refeições variáveis e alguns inconvenientes ocasionais.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As famílias gostam do parque aquático, das várias piscinas, das áreas para crianças/adolescentes e da praia tranquila. Desvantagens notadas incluem uma academia pequena, guarda-sóis/sombra limitados e cabanas pagas, sem elevadores em alguns edifícios e feedback misto sobre o spa.
Avaliações dos hóspedes relacionadas
10
exsunn
11 de ago. de 2025
·
A estadia foi de 7 noites
La propiedad es expectacular solo tengo una observación no hay elevadores y las personas necesitan elevadores cuando estás en el 3 pizo lo demás súper espectacular la atención de todos los que trabajan en el hotel fue muy profesional y buena volvería a esta propiedad sin duda pero por favor necesitan actualizar el elevador
La propiedad es expectacular solo tengo una observación no hay elevadores y las personas necesitan elevadores cuando estás en el 3 pizo lo demás súper espectacular la atención de todos los que trabajan en el hotel fue muy profesional y buena volvería a esta propiedad sin duda pero por favor necesitan actualizar el elevador
10
Lourdes Maria
28 de mar. de 2023
·
A estadia foi de 7 noites
I loved the property... Only 2 issues: 1. At the Spa when i went to get a massage, I was not able to use the amenities... this was an inconvenience as everywhere in the world where you get a massage you get to use the amenities of the spa (jacuzzi, etc..). 2. There was not enough shade at the beach - not enough umbrellas for a family hotel with kids and grandparents that need shade. Also my dad was handicapped and he wasn't able to sit in the reclinable chairs. The beach needs different types of chairs for handicapped guests.
I loved the property... Only 2 issues: 1. At the Spa when i went to get a massage, I was not able to use the amenities... this was an inconvenience as everywhere in the world where you get a massage you get to use the amenities of the spa (jacuzzi, etc..). 2. There was not enough shade at the beach - not enough umbrellas for a family hotel with kids and grandparents that need shade. Also my dad was handicapped and he wasn't able to sit in the reclinable chairs. The beach needs different types of chairs for handicapped guests.
8
Joely
24 de ago. de 2025
·
A estadia foi de 2 noites
I really love the place for all options available for kids . Shows , pools , water park and entertainment. Price is affordable and some of the staff are good. Food is good I will stay away from products containing milk . All overall it’s good.
I really love the place for all options available for kids . Shows , pools , water park and entertainment. Price is affordable and some of the staff are good. Food is good I will stay away from products containing milk . All overall it’s good.
10
Mariel
12 de ago. de 2025
·
A estadia foi de 2 noites
everything was great about this resort. My family and i are planning to return very soon. We enjoyed the room service specifically for breakfast time as we love to sleep in. No elevators was a bummer specially since i had a one year old and a 3 year old but after a day or two we got used to it. For the most part we were out on the pool or beach so we didnt use the stairs as much.
everything was great about this resort. My family and i are planning to return very soon. We enjoyed the room service specifically for breakfast time as we love to sleep in. No elevators was a bummer specially since i had a one year old and a 3 year old but after a day or two we got used to it. For the most part we were out on the pool or beach so we didnt use the stairs as much.
10
Oleksii
29 de abr. de 2024
·
A estadia foi de 10 noites
Overall hotel and staff quality is high. I also liked cleanliness of facilities. Ocean is clean and beautiful. The only concern is availability of sun umbrellas in family section of the beach. 10 umbrellas per entire beach is no way enough!!!
Overall hotel and staff quality is high. I also liked cleanliness of facilities. Ocean is clean and beautiful. The only concern is availability of sun umbrellas in family section of the beach. 10 umbrellas per entire beach is no way enough!!!
6
Kathia
5 de ago. de 2024
·
A estadia foi de 1 noite
El hotel esta viejo ,tiene muchas oportunidades de mejora, en cuanto a infraestructura se refiere, y para lo que cuesta no ofrece buena comida, aun en el buffet mantienen el mètodo de que son ellos quienes sirven la comida, mobiliario muy desgastado en gran mayoria en el buffet y restaurantes sin aire acondicionado, el personal es servicial, lo que mejor tiene son las areas de piscina.
El hotel esta viejo ,tiene muchas oportunidades de mejora, en cuanto a infraestructura se refiere, y para lo que cuesta no ofrece buena comida, aun en el buffet mantienen el mètodo de que son ellos quienes sirven la comida, mobiliario muy desgastado en gran mayoria en el buffet y restaurantes sin aire acondicionado, el personal es servicial, lo que mejor tiene son las areas de piscina.
6
Ludmilla
5 de mar. de 2025
·
A estadia foi de 7 noites
Pontos positivos: estrutura do hotel, instalações e praia. Tudo lindo e maravilhoso. Academia ótima. Camareiras excelentes. O lado adulto é ótimo. Pontos negativos: atendimento do buffet demorado e funcionários que servem a comida mau humorados. Sem atenção com o que pedimos. Demoram. Bebida leva uma vida pra chegar./ Enorme dificuldade em encontrar uma cadeira na praia ou na piscina./ O hotel cobra 120US$ pra utilizar as camas bangalô da piscina. Ficam vazias e os hóspedes sem cadeira pra sentar. Pedimos ajuda ao funcionário e nos deu 2 cadeiras super distantes da piscina para nossa família de 6./ comida em geral não é ruim mas também não eh ótima./ Não há lixeiras pelo hotel./ atendimento dos bares da praia e piscina desorganizados e superrrr lentos. Deveriam ter águas, refrigerante e outras bebidas no gelo e livre para os clientes que os desejam não precisarem entrar na fila dos drinks. Os funcionários pouco interessados em agilizar o atendimento e ficam conversando entre si, lavando a bancada ao invés de atender. Uma pena, pois o hotel em si é muito bonito.
Pontos positivos: estrutura do hotel, instalações e praia. Tudo lindo e maravilhoso. Academia ótima. Camareiras excelentes. O lado adulto é ótimo. Pontos negativos: atendimento do buffet demorado e funcionários que servem a comida mau humorados. Sem atenção com o que pedimos. Demoram. Bebida leva uma vida pra chegar./ Enorme dificuldade em encontrar uma cadeira na praia ou na piscina./ O hotel cobra 120US$ pra utilizar as camas bangalô da piscina. Ficam vazias e os hóspedes sem cadeira pra sentar. Pedimos ajuda ao funcionário e nos deu 2 cadeiras super distantes da piscina para nossa família de 6./ comida em geral não é ruim mas também não eh ótima./ Não há lixeiras pelo hotel./ atendimento dos bares da praia e piscina desorganizados e superrrr lentos. Deveriam ter águas, refrigerante e outras bebidas no gelo e livre para os clientes que os desejam não precisarem entrar na fila dos drinks. Os funcionários pouco interessados em agilizar o atendimento e ficam conversando entre si, lavando a bancada ao invés de atender. Uma pena, pois o hotel em si é muito bonito.
10
Ilan
20 de dez. de 2023
·
A estadia foi de 7 noites
We just left after spending a week at Hilton La Romana and already are planning our return next year. We went with a group of kids and grandparents and the resort was perfect for everyone. The food at the buffet was never boring or repetitive. We were excited each night to see the special surprises prepared. We did not feel the need to eat at the a la carte dining. The pools were lovely. The beach spectacular. And the water park was a hit! Like. Private water slide park with no lines! The only critique is that the gym is too small for the resort size. Especially crowded at peak hours. The staff were amazing. Everyone. From the dining service, the kids club staff, the house keeping crew, the life guards. Everyone was wonderful. Yes it’s true they speak Spanish but it’s a foreign country. Deal with it! Or stay home. Last - the nightly shows were absolutely beyond what we expected. Each night amazing and really blew away what we anticipated. The circus was especially great but the real star was Michael Jackson Show! Wow We are coming back next year. No doubt. And many guests we met said they were return visitors.
We just left after spending a week at Hilton La Romana and already are planning our return next year. We went with a group of kids and grandparents and the resort was perfect for everyone. The food at the buffet was never boring or repetitive. We were excited each night to see the special surprises prepared. We did not feel the need to eat at the a la carte dining. The pools were lovely. The beach spectacular. And the water park was a hit! Like. Private water slide park with no lines! The only critique is that the gym is too small for the resort size. Especially crowded at peak hours. The staff were amazing. Everyone. From the dining service, the kids club staff, the house keeping crew, the life guards. Everyone was wonderful. Yes it’s true they speak Spanish but it’s a foreign country. Deal with it! Or stay home. Last - the nightly shows were absolutely beyond what we expected. Each night amazing and really blew away what we anticipated. The circus was especially great but the real star was Michael Jackson Show! Wow We are coming back next year. No doubt. And many guests we met said they were return visitors.
6
Deborah
11 de fev. de 2023
·
A estadia foi de 5 noites
Beautiful looking facility, well maintained. The Fun Team staff was excellent and engaging. I loved them all. Gym was too small, you ran out of towels almost daily in the gym (this is unacceptable). It was very difficult to find an open chair at the beach under the umbrellas. You need more chairs. You should have organized water sports with the Fun Team. It was not until the last day that I stumbled upon the water equipment. Why is this not announced to guests as an available option? The Daily itenary should be placed under our room door every night for the next day. We should not have to walk to the lobby to get one. The drinks are awful --too sweet and barely any alcohol in them. The restaurant food was not very good. ALL of the meats in all the restaurants were over cooked and dry. I would NOT go back to Hilton La Romana.
Beautiful looking facility, well maintained. The Fun Team staff was excellent and engaging. I loved them all. Gym was too small, you ran out of towels almost daily in the gym (this is unacceptable). It was very difficult to find an open chair at the beach under the umbrellas. You need more chairs. You should have organized water sports with the Fun Team. It was not until the last day that I stumbled upon the water equipment. Why is this not announced to guests as an available option? The Daily itenary should be placed under our room door every night for the next day. We should not have to walk to the lobby to get one. The drinks are awful --too sweet and barely any alcohol in them. The restaurant food was not very good. ALL of the meats in all the restaurants were over cooked and dry. I would NOT go back to Hilton La Romana.
8
Daina Leila
26 de abr. de 2023
·
A estadia foi de 9 noites
Absolutely beautiful property. Height requirement for waterslides 120 cm or 47”, not strictly enforced, but there were never any double tubes available. We literally waited an hour one day to use one and had to ask another patron to borrow theirs as people would take them to their chairs. Dining is pretty bad at the grill. Put our name down at 7 pm, got sat at 9pm, food arrived at 10pm, received 1/2 my order and when I let them know, I was told kitchen was closed! Kids must be 10 years old to use trampoline with bungee and 7 years old to ride on a kayak, paddleboard, or hobby craft, even with a parent. My son has done all these activities elsewhere in the US at 4 years old, so why so strict? Japanese restaurant offered the best food. Some amazing service from staff and kids club. Kids club is fantastic and available daily from 9-9pm. Overall wonderful experience. Great snorkeling right off the beach. Also large sandy area with no waves perfect for the little ones.
Absolutely beautiful property. Height requirement for waterslides 120 cm or 47”, not strictly enforced, but there were never any double tubes available. We literally waited an hour one day to use one and had to ask another patron to borrow theirs as people would take them to their chairs. Dining is pretty bad at the grill. Put our name down at 7 pm, got sat at 9pm, food arrived at 10pm, received 1/2 my order and when I let them know, I was told kitchen was closed! Kids must be 10 years old to use trampoline with bungee and 7 years old to ride on a kayak, paddleboard, or hobby craft, even with a parent. My son has done all these activities elsewhere in the US at 4 years old, so why so strict? Japanese restaurant offered the best food. Some amazing service from staff and kids club. Kids club is fantastic and available daily from 9-9pm. Overall wonderful experience. Great snorkeling right off the beach. Also large sandy area with no waves perfect for the little ones.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes descrevem a propriedade e os quartos como muito limpos. No entanto, há relatos recorrentes de odores de mofo, pragas/moscas da fruta e falhas ocasionais no check-in ou nas áreas de buffet.
Avaliações dos hóspedes relacionadas
6
Vyacheslav
4 de abr. de 2025
·
A estadia foi de 8 noites
Service was not good. Room was dirty when we did check in , ac doesn't work properly . Alcohol not good. Price for trip expensive .
Service was not good. Room was dirty when we did check in , ac doesn't work properly . Alcohol not good. Price for trip expensive .
4
Roman
7 de mar. de 2025
·
A estadia foi de 5 noites
Out of 5 days we were staying at the resort, we had problems on all 5. We encountered a broken AC; water leak (formed a large puddle on a floor and got my stuff wet); on days 3-5 we had ant infestation that began with hundreds of ants crawling around. The staff fumigated the room twice per my request, which reduced the number of ants (although did not eliminate them), but also caused a persistent annoying smell that forced us to stay out of the room as much as we could for 2 days. About half of the high-chairs in the buffet was broken (missing the central strap, so the kid could easily slip out and fall). I was extremely disappointed by the quality of my stay, and the management didn't do much besides "we are sorry you were not satisfied"
Out of 5 days we were staying at the resort, we had problems on all 5. We encountered a broken AC; water leak (formed a large puddle on a floor and got my stuff wet); on days 3-5 we had ant infestation that began with hundreds of ants crawling around. The staff fumigated the room twice per my request, which reduced the number of ants (although did not eliminate them), but also caused a persistent annoying smell that forced us to stay out of the room as much as we could for 2 days. About half of the high-chairs in the buffet was broken (missing the central strap, so the kid could easily slip out and fall). I was extremely disappointed by the quality of my stay, and the management didn't do much besides "we are sorry you were not satisfied"
10
Amelio
10 de set. de 2025
·
A estadia foi de 4 noites
Very clean and peaceful
Very clean and peaceful
10
lolita
26 de nov. de 2025
·
A estadia foi de 6 noites
What stood out the most was how clean and well-maintained the room was. The staff was exceptionally polite, and the amenities were convenient and thoughtfully provided.
What stood out the most was how clean and well-maintained the room was. The staff was exceptionally polite, and the amenities were convenient and thoughtfully provided.
4
Marina K
21 de jun. de 2024
·
A estadia foi de 6 noites
The food was so incredibly horrible. Three times we ordered room service, the pasta had spoiled meat, the cream cheese was spoiled and the avocado was overripe. The food otherwise was bland. The buffet was dirty, the surrounding areas of it- the fruit had fruit flies literally everywhere and being served to people from behind a glass window. Even fries were terrible. Food was limited and couldn’t be pool side - which if you have little ones- you’re really forced to pack up everything to go get food (have to be dressed to go in). The room was also dirty- had fruit flies and when we asked for the trash they said it was too late and would do it next day despite telling them there were fruit flies everywhere. The beds smelled like mildew and when asked to change the pillows, they said sure and never did. Overall not a great experience- although all inclusive - just felt burdensome to get anything. The day care is for kids 4 years , anything less- a parent has to be present. We also book a partial ocean view, and we could barely see any of th ocean. Disappointing to say the least, especially for a Hilton brand hotel. The lobby we had to avoid because of the sales people who constantly tried to get you to sign up for an information session-
The food was so incredibly horrible. Three times we ordered room service, the pasta had spoiled meat, the cream cheese was spoiled and the avocado was overripe. The food otherwise was bland. The buffet was dirty, the surrounding areas of it- the fruit had fruit flies literally everywhere and being served to people from behind a glass window. Even fries were terrible. Food was limited and couldn’t be pool side - which if you have little ones- you’re really forced to pack up everything to go get food (have to be dressed to go in). The room was also dirty- had fruit flies and when we asked for the trash they said it was too late and would do it next day despite telling them there were fruit flies everywhere. The beds smelled like mildew and when asked to change the pillows, they said sure and never did. Overall not a great experience- although all inclusive - just felt burdensome to get anything. The day care is for kids 4 years , anything less- a parent has to be present. We also book a partial ocean view, and we could barely see any of th ocean. Disappointing to say the least, especially for a Hilton brand hotel. The lobby we had to avoid because of the sales people who constantly tried to get you to sign up for an information session-
10
David
7 de mar. de 2023
·
A estadia foi de 5 noites
The property was beautiful and spotlessly clean.
The property was beautiful and spotlessly clean.
10
JULIO JAVIER
27 de fev. de 2025
·
A estadia foi de 1 noite
Estuvimos tan bien que alargamos un día más.Destaco la limpieza de la habitación que siempre nos la dejaban de forma impecable. Gracias de nuevo a todo el equipo, especialmente a Michael y Alejandrina.
Estuvimos tan bien que alargamos un día más.Destaco la limpieza de la habitación que siempre nos la dejaban de forma impecable. Gracias de nuevo a todo el equipo, especialmente a Michael y Alejandrina.
10
Victoriya
22 de mar. de 2025
·
A estadia foi de 6 noites
First of all I want to thank all people who work at Hilton La Romana! For the great service and the smiles they sharing with us during the whole time of our staying. Front desk service was always ready to help. We appreciate clean property
First of all I want to thank all people who work at Hilton La Romana! For the great service and the smiles they sharing with us during the whole time of our staying. Front desk service was always ready to help. We appreciate clean property
8
Tara
28 de fev. de 2023
·
A estadia foi de 7 noites
This hotel is situated in a beautiful spot in Bayahibe. You have beautiful views of the ocean with boats in the background. The beach is smaller than what you’d find in Punta Cana but this also adds to its charm. The staff is wonderful! The burgers, beach bbq scene and poolside pizza are delicious. The food in the restaurants is not very good. The rooms are clean but many of the rooms smell musty and the air conditioning isn’t as efficient as we would’ve liked it to be.
This hotel is situated in a beautiful spot in Bayahibe. You have beautiful views of the ocean with boats in the background. The beach is smaller than what you’d find in Punta Cana but this also adds to its charm. The staff is wonderful! The burgers, beach bbq scene and poolside pizza are delicious. The food in the restaurants is not very good. The rooms are clean but many of the rooms smell musty and the air conditioning isn’t as efficient as we would’ve liked it to be.
8
Marlly
12 de dez. de 2024
·
A estadia foi de 3 noites
The hotel is beautiful, VERY clean and the staff very welcoming and accommodating. I went for a weekend wedding and had a wonderful time. The only set back was our room had a moldy smell (partial ocean view) and my parents room smelled like pest control chemicals. My husband and I enjoyed a couples massage at the beautfil spa however, I did not receive the $25 per person Expedia credit for spa services that I was entitled to and had to request multiple times the bottle of wine (a welcome gift) as an Expedia VIP member. Their seems to be a lack of communication between the hotel staff and Expedia.
The hotel is beautiful, VERY clean and the staff very welcoming and accommodating. I went for a weekend wedding and had a wonderful time. The only set back was our room had a moldy smell (partial ocean view) and my parents room smelled like pest control chemicals. My husband and I enjoyed a couples massage at the beautfil spa however, I did not receive the $25 per person Expedia credit for spa services that I was entitled to and had to request multiple times the bottle of wine (a welcome gift) as an Expedia VIP member. Their seems to be a lack of communication between the hotel staff and Expedia.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente modernos, confortáveis e silenciosos, com algumas vistas excelentes. Problemas recorrentes incluem cheiro de mofo, ar condicionado fraco, problemas de manutenção e erros ocasionais com Wi‑Fi ou atribuição de quartos.
Avaliações dos hóspedes relacionadas
6
Vyacheslav
4 de abr. de 2025
·
A estadia foi de 8 noites
Service was not good. Room was dirty when we did check in , ac doesn't work properly . Alcohol not good. Price for trip expensive .
Service was not good. Room was dirty when we did check in , ac doesn't work properly . Alcohol not good. Price for trip expensive .
4
Roman
7 de mar. de 2025
·
A estadia foi de 5 noites
Out of 5 days we were staying at the resort, we had problems on all 5. We encountered a broken AC; water leak (formed a large puddle on a floor and got my stuff wet); on days 3-5 we had ant infestation that began with hundreds of ants crawling around. The staff fumigated the room twice per my request, which reduced the number of ants (although did not eliminate them), but also caused a persistent annoying smell that forced us to stay out of the room as much as we could for 2 days. About half of the high-chairs in the buffet was broken (missing the central strap, so the kid could easily slip out and fall). I was extremely disappointed by the quality of my stay, and the management didn't do much besides "we are sorry you were not satisfied"
Out of 5 days we were staying at the resort, we had problems on all 5. We encountered a broken AC; water leak (formed a large puddle on a floor and got my stuff wet); on days 3-5 we had ant infestation that began with hundreds of ants crawling around. The staff fumigated the room twice per my request, which reduced the number of ants (although did not eliminate them), but also caused a persistent annoying smell that forced us to stay out of the room as much as we could for 2 days. About half of the high-chairs in the buffet was broken (missing the central strap, so the kid could easily slip out and fall). I was extremely disappointed by the quality of my stay, and the management didn't do much besides "we are sorry you were not satisfied"
8
Nadia
27 de out. de 2024
·
A estadia foi de 2 noites
The resort is quiet, nice music in the pool area, i liked that there is a spot for smoking, and people are not smoking in the pool right on your kid's noses. Dining, they have few options, but nothing special with the specialty restaurants, did not try the adult's side because I was with family. Waternpark is nice, four options of slides. And lazy river, there is a food truck serving snacks, the cooker could learn how to fry, onion rings were a greasy mess. Food on buffet is nice, slightly over average resort food, sometimes very few options of meats or go veggie, the food on display is protected by glass, so people are not talking all over your food, they have servers on each station so you just ask whatever you need. Room was modern, nice appliances and clean. Entertainment is really good, excellent team of dancers, they put on a good show every night. There's an area for teens with video and table games, should have some arcade machines also, because sometimes all are occupied. Overall good size, not so big, walkable. On an additional note, they should treat everyone equal, they are not exactly rude, but us dominicans leave to fend for yourself and have to ask twice most of the time as they pay more attention to the typical tourist, there were a bunch of rowdy south americans yelling and disrupting all over the place, and they were all smiles. You know, everybody is a paying customer and most know how to write reviews and leave tips.
The resort is quiet, nice music in the pool area, i liked that there is a spot for smoking, and people are not smoking in the pool right on your kid's noses. Dining, they have few options, but nothing special with the specialty restaurants, did not try the adult's side because I was with family. Waternpark is nice, four options of slides. And lazy river, there is a food truck serving snacks, the cooker could learn how to fry, onion rings were a greasy mess. Food on buffet is nice, slightly over average resort food, sometimes very few options of meats or go veggie, the food on display is protected by glass, so people are not talking all over your food, they have servers on each station so you just ask whatever you need. Room was modern, nice appliances and clean. Entertainment is really good, excellent team of dancers, they put on a good show every night. There's an area for teens with video and table games, should have some arcade machines also, because sometimes all are occupied. Overall good size, not so big, walkable. On an additional note, they should treat everyone equal, they are not exactly rude, but us dominicans leave to fend for yourself and have to ask twice most of the time as they pay more attention to the typical tourist, there were a bunch of rowdy south americans yelling and disrupting all over the place, and they were all smiles. You know, everybody is a paying customer and most know how to write reviews and leave tips.
10
Stephen
26 de jun. de 2024
·
A estadia foi de 5 noites
We got a room overlooking the beach where all the activities were during the day and peaceful ocean view during night.
We got a room overlooking the beach where all the activities were during the day and peaceful ocean view during night.
8
Ernest
4 de set. de 2023
·
A estadia foi de 7 noites
The water park was a great feature for the kids. Good place to go and unwind after an excursion. The room was spacious for a family of 4 and great view of the ocean. Staff was always kind and eager to assist. The food was good, but not great. It would have been nice if the hibachi restaurant allowed for kids. The Peruvian restaurant needs an improvement with their service. We found ourselves waiting for an extended period of time to order and get our food. On the other hand, the service at The Grill was top notch and the spice buffet was also attentive. Overall an amazing property. We would definitely consider this hotel an option again on the future.
The water park was a great feature for the kids. Good place to go and unwind after an excursion. The room was spacious for a family of 4 and great view of the ocean. Staff was always kind and eager to assist. The food was good, but not great. It would have been nice if the hibachi restaurant allowed for kids. The Peruvian restaurant needs an improvement with their service. We found ourselves waiting for an extended period of time to order and get our food. On the other hand, the service at The Grill was top notch and the spice buffet was also attentive. Overall an amazing property. We would definitely consider this hotel an option again on the future.
8
Ramiro Alfonso
2 de ago. de 2025
·
A estadia foi de 7 noites
Hotel property is really pretty. 80% of staff is very nice, other 20% they either dislike being asked things or they just hate their job. You can tell they are understaffed (and overbooked) so this is why they might not have ideal staff on each role and they struggled to check in guests on time and to correct rooms. Room smelled like humidity all trip long and they couldn't solve it (they didn't even offer to change rooms) our “personal concierge” wasn't really even a “concierge” and he tried to sell us a “family promotion” almost every day so be aware of that. The two tours we did were phenomenal! (Snorkel trip to Isla Catalina) and 9-in-1 activities in a park. Best part of trip. Restaurants were good (not great) with the buffet being always best option. Spa was “ok” masseuses are not as good as Ive seen in other places. Wife got stung by bee and when we went to get cream in “first aid area” they wanted to charge us $200. Crazy Overall good for families given price but they need to improve staff, relay expectations about place from get go and get better at room readiness.
Hotel property is really pretty. 80% of staff is very nice, other 20% they either dislike being asked things or they just hate their job. You can tell they are understaffed (and overbooked) so this is why they might not have ideal staff on each role and they struggled to check in guests on time and to correct rooms. Room smelled like humidity all trip long and they couldn't solve it (they didn't even offer to change rooms) our “personal concierge” wasn't really even a “concierge” and he tried to sell us a “family promotion” almost every day so be aware of that. The two tours we did were phenomenal! (Snorkel trip to Isla Catalina) and 9-in-1 activities in a park. Best part of trip. Restaurants were good (not great) with the buffet being always best option. Spa was “ok” masseuses are not as good as Ive seen in other places. Wife got stung by bee and when we went to get cream in “first aid area” they wanted to charge us $200. Crazy Overall good for families given price but they need to improve staff, relay expectations about place from get go and get better at room readiness.
10
Danielle
15 de fev. de 2025
·
A estadia foi de 5 noites
Beautiful property with nice dining options and plenty to do for a family with young children. Everything was super clean and the staff was very kind and helpful. We were happy with most of the food options (would not recommend the rib eye at The Grill, it was thin, dry and hard to eat). We did the Enclave upgrade which I felt was worth it for the addituonal meal options. We used the main pool most of the time though because it was better for our kids who are still young. Also the Enclave rooms are by where they have weddings and events, so Friday, Saturday and Sunday nights were quite loud until about 10pm or so...at least that was our experience so maybe inquire with the property about room location if that would bother you. Overall we really enjoyed our stay. The resort is beautiful and everyone who works there is so friendly and ready to help, they were all great!
Beautiful property with nice dining options and plenty to do for a family with young children. Everything was super clean and the staff was very kind and helpful. We were happy with most of the food options (would not recommend the rib eye at The Grill, it was thin, dry and hard to eat). We did the Enclave upgrade which I felt was worth it for the addituonal meal options. We used the main pool most of the time though because it was better for our kids who are still young. Also the Enclave rooms are by where they have weddings and events, so Friday, Saturday and Sunday nights were quite loud until about 10pm or so...at least that was our experience so maybe inquire with the property about room location if that would bother you. Overall we really enjoyed our stay. The resort is beautiful and everyone who works there is so friendly and ready to help, they were all great!
6
Thomas
1 de mai. de 2024
·
A estadia foi de 2 noites
Better resorts out there for the same money or less. The resort is modern and well built, but the WiFi is poor in the rooms, terrible in the pool and non-existent in the beach. The food was average. The real issue is the service, or the lack of it. One hour late to give us a room, then they lost out luggage for a further hour. Pool was practically closing by the time we could get out of the room. Only got an apology after writing to expedia
Better resorts out there for the same money or less. The resort is modern and well built, but the WiFi is poor in the rooms, terrible in the pool and non-existent in the beach. The food was average. The real issue is the service, or the lack of it. One hour late to give us a room, then they lost out luggage for a further hour. Pool was practically closing by the time we could get out of the room. Only got an apology after writing to expedia
8
Marlly
12 de dez. de 2024
·
A estadia foi de 3 noites
The hotel is beautiful, VERY clean and the staff very welcoming and accommodating. I went for a weekend wedding and had a wonderful time. The only set back was our room had a moldy smell (partial ocean view) and my parents room smelled like pest control chemicals. My husband and I enjoyed a couples massage at the beautfil spa however, I did not receive the $25 per person Expedia credit for spa services that I was entitled to and had to request multiple times the bottle of wine (a welcome gift) as an Expedia VIP member. Their seems to be a lack of communication between the hotel staff and Expedia.
The hotel is beautiful, VERY clean and the staff very welcoming and accommodating. I went for a weekend wedding and had a wonderful time. The only set back was our room had a moldy smell (partial ocean view) and my parents room smelled like pest control chemicals. My husband and I enjoyed a couples massage at the beautfil spa however, I did not receive the $25 per person Expedia credit for spa services that I was entitled to and had to request multiple times the bottle of wine (a welcome gift) as an Expedia VIP member. Their seems to be a lack of communication between the hotel staff and Expedia.
10
Arturo
31 de mar. de 2023
·
Very easy to get around. Very quite at night in the room.
Very easy to get around. Very quite at night in the room.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é amplamente elogiada por ser calorosa, atenciosa e trabalhadora em todo o resort. Dito isto, o serviço pode ser lento ou inconsistente, com abordagens agressivas de vendas/atualização e algumas frustrações com o check-in, cobranças ou vantagens VIP.
Avaliações dos hóspedes relacionadas
10
Diorquiris
18 de jun. de 2023
·
A estadia foi de 3 noites
Every single staff member made our stay perfect. •Sara & Veronica in the Premium lounge helped make out stay go as smooth as possible. •William, Noel, Osvaldo & Angel in The Grill Restaurant made us feel right at home. •Wilkin & Victor at Noor Restaurant made sure anything we asked for wasn’t out of their reach. •The Bell boys; Rodolfo, Soto & Garo were so pleasant. Joselyn was the supervisor, always made sure all our things were kept safe.
Every single staff member made our stay perfect. •Sara & Veronica in the Premium lounge helped make out stay go as smooth as possible. •William, Noel, Osvaldo & Angel in The Grill Restaurant made us feel right at home. •Wilkin & Victor at Noor Restaurant made sure anything we asked for wasn’t out of their reach. •The Bell boys; Rodolfo, Soto & Garo were so pleasant. Joselyn was the supervisor, always made sure all our things were kept safe.
4
Karuppiah
14 de mar. de 2024
·
A estadia foi de 3 noites
The front desk personal seemed rather indifferent to my questions (schedule of activities, nearby grocery stores, price I should expect to pay for fresh coconut water) and any information they gave seemed more geared towards getting rid of me than being helpful. The front desk personal (including assistant manager) failed to honor a $25 room credit at checkout that several other hotel employees told me should count for gift store purchases. The checkout staff claimed the credit can only be used for the spa but this contradicted what I was told by staff at the spa, gift shop, and front desk the previous day. It did not seem to matter to the checkout staff that I was told the credit was for any purchase made at the hotel. The Amount in question was not a whole lot ($25) but the indifference of the front desk staff and assistant manager to apply a $25 credit I was promised by several hotel employees I think shows that at the end of the day these guys don't really care a whole lot about customer service.
The front desk personal seemed rather indifferent to my questions (schedule of activities, nearby grocery stores, price I should expect to pay for fresh coconut water) and any information they gave seemed more geared towards getting rid of me than being helpful. The front desk personal (including assistant manager) failed to honor a $25 room credit at checkout that several other hotel employees told me should count for gift store purchases. The checkout staff claimed the credit can only be used for the spa but this contradicted what I was told by staff at the spa, gift shop, and front desk the previous day. It did not seem to matter to the checkout staff that I was told the credit was for any purchase made at the hotel. The Amount in question was not a whole lot ($25) but the indifference of the front desk staff and assistant manager to apply a $25 credit I was promised by several hotel employees I think shows that at the end of the day these guys don't really care a whole lot about customer service.
4
Ezequiel
29 de jun. de 2024
·
A estadia foi de 7 noites
The hotel is nice but they waste your time with a timeshare like scheme. After wasting your time they said that they would give you a credit for $200, but then magically the paperwork gets lost when you are checking out and there is no credit. They also are all inclusive but constantly are trying to upsell you. The staff is friendly. Food is okay. Rooms are okay.
The hotel is nice but they waste your time with a timeshare like scheme. After wasting your time they said that they would give you a credit for $200, but then magically the paperwork gets lost when you are checking out and there is no credit. They also are all inclusive but constantly are trying to upsell you. The staff is friendly. Food is okay. Rooms are okay.
10
Ilan
20 de dez. de 2023
·
A estadia foi de 7 noites
We just left after spending a week at Hilton La Romana and already are planning our return next year. We went with a group of kids and grandparents and the resort was perfect for everyone. The food at the buffet was never boring or repetitive. We were excited each night to see the special surprises prepared. We did not feel the need to eat at the a la carte dining. The pools were lovely. The beach spectacular. And the water park was a hit! Like. Private water slide park with no lines! The only critique is that the gym is too small for the resort size. Especially crowded at peak hours. The staff were amazing. Everyone. From the dining service, the kids club staff, the house keeping crew, the life guards. Everyone was wonderful. Yes it’s true they speak Spanish but it’s a foreign country. Deal with it! Or stay home. Last - the nightly shows were absolutely beyond what we expected. Each night amazing and really blew away what we anticipated. The circus was especially great but the real star was Michael Jackson Show! Wow We are coming back next year. No doubt. And many guests we met said they were return visitors.
We just left after spending a week at Hilton La Romana and already are planning our return next year. We went with a group of kids and grandparents and the resort was perfect for everyone. The food at the buffet was never boring or repetitive. We were excited each night to see the special surprises prepared. We did not feel the need to eat at the a la carte dining. The pools were lovely. The beach spectacular. And the water park was a hit! Like. Private water slide park with no lines! The only critique is that the gym is too small for the resort size. Especially crowded at peak hours. The staff were amazing. Everyone. From the dining service, the kids club staff, the house keeping crew, the life guards. Everyone was wonderful. Yes it’s true they speak Spanish but it’s a foreign country. Deal with it! Or stay home. Last - the nightly shows were absolutely beyond what we expected. Each night amazing and really blew away what we anticipated. The circus was especially great but the real star was Michael Jackson Show! Wow We are coming back next year. No doubt. And many guests we met said they were return visitors.
8
Ramiro Alfonso
2 de ago. de 2025
·
A estadia foi de 7 noites
Hotel property is really pretty. 80% of staff is very nice, other 20% they either dislike being asked things or they just hate their job. You can tell they are understaffed (and overbooked) so this is why they might not have ideal staff on each role and they struggled to check in guests on time and to correct rooms. Room smelled like humidity all trip long and they couldn't solve it (they didn't even offer to change rooms) our “personal concierge” wasn't really even a “concierge” and he tried to sell us a “family promotion” almost every day so be aware of that. The two tours we did were phenomenal! (Snorkel trip to Isla Catalina) and 9-in-1 activities in a park. Best part of trip. Restaurants were good (not great) with the buffet being always best option. Spa was “ok” masseuses are not as good as Ive seen in other places. Wife got stung by bee and when we went to get cream in “first aid area” they wanted to charge us $200. Crazy Overall good for families given price but they need to improve staff, relay expectations about place from get go and get better at room readiness.
Hotel property is really pretty. 80% of staff is very nice, other 20% they either dislike being asked things or they just hate their job. You can tell they are understaffed (and overbooked) so this is why they might not have ideal staff on each role and they struggled to check in guests on time and to correct rooms. Room smelled like humidity all trip long and they couldn't solve it (they didn't even offer to change rooms) our “personal concierge” wasn't really even a “concierge” and he tried to sell us a “family promotion” almost every day so be aware of that. The two tours we did were phenomenal! (Snorkel trip to Isla Catalina) and 9-in-1 activities in a park. Best part of trip. Restaurants were good (not great) with the buffet being always best option. Spa was “ok” masseuses are not as good as Ive seen in other places. Wife got stung by bee and when we went to get cream in “first aid area” they wanted to charge us $200. Crazy Overall good for families given price but they need to improve staff, relay expectations about place from get go and get better at room readiness.
10
Izabela
16 de jun. de 2023
·
A estadia foi de 5 noites
Amazing... Everything went so smooth I was impressed. Staff goes above and beyond to make guests happy. Truly beautiful place but without stuff's genuine treatment it would've been just another hotel. So far it was the best vaca ever!
Amazing... Everything went so smooth I was impressed. Staff goes above and beyond to make guests happy. Truly beautiful place but without stuff's genuine treatment it would've been just another hotel. So far it was the best vaca ever!
6
Thomas
1 de mai. de 2024
·
A estadia foi de 2 noites
Better resorts out there for the same money or less. The resort is modern and well built, but the WiFi is poor in the rooms, terrible in the pool and non-existent in the beach. The food was average. The real issue is the service, or the lack of it. One hour late to give us a room, then they lost out luggage for a further hour. Pool was practically closing by the time we could get out of the room. Only got an apology after writing to expedia
Better resorts out there for the same money or less. The resort is modern and well built, but the WiFi is poor in the rooms, terrible in the pool and non-existent in the beach. The food was average. The real issue is the service, or the lack of it. One hour late to give us a room, then they lost out luggage for a further hour. Pool was practically closing by the time we could get out of the room. Only got an apology after writing to expedia
10
Brenda Marie
9 de jan. de 2023
·
The property was fantastic! The staff was hands down the friendliest and so happy to help with anything. Our favorite bartender is Edwin, at the swim up bar...his fellow bartenders at the swim up bar were the kindest people. But Edwin was absolutely our family favorite, he was always smiling and so wonderful. We also loved picasso (aka Pablo Picasso) he was so genuine and kind! Every employee was so kind, considerate, and acommodating. The pools were fantastic! The food options were fabulous and delicious. Drink were all great as well. We cannot wait to go back next year! Only suggestion is the music by the pools i wish was more carribean, not cover bands playing todays hits.
The property was fantastic! The staff was hands down the friendliest and so happy to help with anything. Our favorite bartender is Edwin, at the swim up bar...his fellow bartenders at the swim up bar were the kindest people. But Edwin was absolutely our family favorite, he was always smiling and so wonderful. We also loved picasso (aka Pablo Picasso) he was so genuine and kind! Every employee was so kind, considerate, and acommodating. The pools were fantastic! The food options were fabulous and delicious. Drink were all great as well. We cannot wait to go back next year! Only suggestion is the music by the pools i wish was more carribean, not cover bands playing todays hits.
6
Stephanie
16 de mar. de 2024
·
A estadia foi de 7 noites
The property was beautiful and well maintained. We enjoyed the beach, but could not walk far along due to it being partitioned off for the adults only side. We traveled with our young children. There was no seaweed in the water, and the surf was very calm. We also were not able to go into half of the all inclusive advertised restaurants due to them being in the adults only side. The worst part our trip was The Playa Collection salespeople hounding you every time you walk through the lobby. Avoid them at all costs! The hotel should really get rid of them! Very annoying! That really made the beautiful lobby less enjoyable. The food here was very good compared to other all inclusive resorts we have been to. The staff serves everything, so there is no cross contamination from other visitors. Very infection control friendly and clean! The water park was well kept and clean. The room was nothing special. Kind of on the small side for a resort, but it was kept clean and the air conditioning worked well. We could smell garbage burning a couple of nights, which irritated my eyes and throat. Would not be good for persons with respiratory issues.
The property was beautiful and well maintained. We enjoyed the beach, but could not walk far along due to it being partitioned off for the adults only side. We traveled with our young children. There was no seaweed in the water, and the surf was very calm. We also were not able to go into half of the all inclusive advertised restaurants due to them being in the adults only side. The worst part our trip was The Playa Collection salespeople hounding you every time you walk through the lobby. Avoid them at all costs! The hotel should really get rid of them! Very annoying! That really made the beautiful lobby less enjoyable. The food here was very good compared to other all inclusive resorts we have been to. The staff serves everything, so there is no cross contamination from other visitors. Very infection control friendly and clean! The water park was well kept and clean. The room was nothing special. Kind of on the small side for a resort, but it was kept clean and the air conditioning worked well. We could smell garbage burning a couple of nights, which irritated my eyes and throat. Would not be good for persons with respiratory issues.
10
Jazmine
11 de jun. de 2025
·
A estadia foi de 3 noites
This property is great. I stayed on the family side with my 16 year old daughter. The amenities are top notch. The staff especially Ronaldo (bellman) and Beinvenido (main buffet) were amazing. Everyone went above and beyond to make the experience unforgettable. 5 stars!
This property is great. I stayed on the family side with my 16 year old daughter. The amenities are top notch. The staff especially Ronaldo (bellman) and Beinvenido (main buffet) were amazing. Everyone went above and beyond to make the experience unforgettable. 5 stars!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar com águas calmas e cristalinas e belas vistas; ótima para nadar com crianças. Deslocar-se pode ser inconveniente, com transporte caro ou limitado e ruído ocasional da praia pública ou de eventos no local.
Avaliações dos hóspedes relacionadas
6
Jessica
26 de set. de 2025
·
A estadia foi de 4 noites
I didn't appreciate having to pay $15 a day to leave the hotel.... (shuttles to main road....? ) didn't appreciate being asked every 2 minutes who I was .. (ROOM# )or where i was going.... (if they are so secure... why bother clients... ???) I'm all for security , but, not letting people on THE COMPOUND to pick you up..after providing car and driver info... they want EVERYONE'S ID. ...yeah. Not for me, staff was great ... awesome.. went out their way , rules need to be addressed.... not convenient
I didn't appreciate having to pay $15 a day to leave the hotel.... (shuttles to main road....? ) didn't appreciate being asked every 2 minutes who I was .. (ROOM# )or where i was going.... (if they are so secure... why bother clients... ???) I'm all for security , but, not letting people on THE COMPOUND to pick you up..after providing car and driver info... they want EVERYONE'S ID. ...yeah. Not for me, staff was great ... awesome.. went out their way , rules need to be addressed.... not convenient
10
Eloisa
11 de mai. de 2024
·
A estadia foi de 5 noites
We stayed for almost a week and everyone was very friendly. Romona was extremely knowledgeable and accommodating to us when we needed something. Can’t say the same for the staff at the front desk the ladies were not much of a help and didn’t take the extra steps to accommodate us when we needed something. Other than that I’d definitely go back again! The beach was absolutely incredible!!!!!
We stayed for almost a week and everyone was very friendly. Romona was extremely knowledgeable and accommodating to us when we needed something. Can’t say the same for the staff at the front desk the ladies were not much of a help and didn’t take the extra steps to accommodate us when we needed something. Other than that I’d definitely go back again! The beach was absolutely incredible!!!!!
10
Roksolyana
21 de abr. de 2024
·
A estadia foi de 8 noites
Love the beach, have been returning for the calm waters
Love the beach, have been returning for the calm waters
10
Daniel
20 de set. de 2024
·
A estadia foi de 2 noites
Beautiful Beach, the best in Punta Cana area. Hotel was amazing, Staff very friendly. I highly recommend this hotel
Beautiful Beach, the best in Punta Cana area. Hotel was amazing, Staff very friendly. I highly recommend this hotel
8
eric
17 de mar. de 2023
·
A estadia foi de 6 noites
Staff was friendly and sweet The food was somewhat disappointing. The beach was small. But the grounds were lovely. I appreciated that you sold cigars on site and had quality coffees.
Staff was friendly and sweet The food was somewhat disappointing. The beach was small. But the grounds were lovely. I appreciated that you sold cigars on site and had quality coffees.
10
Brandy
19 de abr. de 2025
·
A estadia foi de 5 noites
Beautiful beach!
Beautiful beach!
10
Gary M
15 de dez. de 2024
·
A estadia foi de 7 noites
Public beach was very loud at times. Some of the restaurant experiences were good. Not great. As far as food quality and service.
Public beach was very loud at times. Some of the restaurant experiences were good. Not great. As far as food quality and service.
8
Thierry
20 de set. de 2023
·
A estadia foi de 4 noites
Local transportation options are bad, forget using Uber, they will quote a price and then charge up to 3X that amount.
Local transportation options are bad, forget using Uber, they will quote a price and then charge up to 3X that amount.
8
Laurie
9 de jun. de 2024
·
A estadia foi de 4 noites
The property is absolutely beautiful it is kept very clean the downside is if you do not upgrade your food options are very minimal. I would also have to say compared to Cancun the service is very slow especially at dinner time. If you have children or you like water parks in general theirs is great. I also loved the beach it was like bath water very beautiful and relaxing. Eating the buffet everyday is annoying and you get tiered of it quickly. Coffee shop was a nice touch also pizza by family pool was great and fresh. Bathrooms smelled amazing. Had a issue at waterpark for two days was advised there blender didnt work or there was no fruit or no ice but buffet had all of these suppliesd.. in Cancun if that happens they send a worker to another restaurant to get the supplies needed . we as customers pay a lot of money and there shouldn't be any excuse because theres no ice or no bananas at the moment. The blender did work becsuse pina coladas were still being made fir kids. We avised concerige however never recieved anything feedback from it. The grill was orobobly best dinner i had there buffet for breakfast only.
The property is absolutely beautiful it is kept very clean the downside is if you do not upgrade your food options are very minimal. I would also have to say compared to Cancun the service is very slow especially at dinner time. If you have children or you like water parks in general theirs is great. I also loved the beach it was like bath water very beautiful and relaxing. Eating the buffet everyday is annoying and you get tiered of it quickly. Coffee shop was a nice touch also pizza by family pool was great and fresh. Bathrooms smelled amazing. Had a issue at waterpark for two days was advised there blender didnt work or there was no fruit or no ice but buffet had all of these suppliesd.. in Cancun if that happens they send a worker to another restaurant to get the supplies needed . we as customers pay a lot of money and there shouldn't be any excuse because theres no ice or no bananas at the moment. The blender did work becsuse pina coladas were still being made fir kids. We avised concerige however never recieved anything feedback from it. The grill was orobobly best dinner i had there buffet for breakfast only.
8
Tara
28 de fev. de 2023
·
A estadia foi de 7 noites
This hotel is situated in a beautiful spot in Bayahibe. You have beautiful views of the ocean with boats in the background. The beach is smaller than what you’d find in Punta Cana but this also adds to its charm. The staff is wonderful! The burgers, beach bbq scene and poolside pizza are delicious. The food in the restaurants is not very good. The rooms are clean but many of the rooms smell musty and the air conditioning isn’t as efficient as we would’ve liked it to be.
This hotel is situated in a beautiful spot in Bayahibe. You have beautiful views of the ocean with boats in the background. The beach is smaller than what you’d find in Punta Cana but this also adds to its charm. The staff is wonderful! The burgers, beach bbq scene and poolside pizza are delicious. The food in the restaurants is not very good. The rooms are clean but many of the rooms smell musty and the air conditioning isn’t as efficient as we would’ve liked it to be.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida é imprevisível: os buffets e os locais casuais, como pizza e a cafeteria, recebem elogios, enquanto vários restaurantes causam longas esperas e qualidade irregular. Alguns hóspedes mencionam disponibilidade/horário limitado de lanches e questões ocasionais de higiene no buffet.
Avaliações dos hóspedes relacionadas
10
Ilan
20 de dez. de 2023
·
A estadia foi de 7 noites
We just left after spending a week at Hilton La Romana and already are planning our return next year. We went with a group of kids and grandparents and the resort was perfect for everyone. The food at the buffet was never boring or repetitive. We were excited each night to see the special surprises prepared. We did not feel the need to eat at the a la carte dining. The pools were lovely. The beach spectacular. And the water park was a hit! Like. Private water slide park with no lines! The only critique is that the gym is too small for the resort size. Especially crowded at peak hours. The staff were amazing. Everyone. From the dining service, the kids club staff, the house keeping crew, the life guards. Everyone was wonderful. Yes it’s true they speak Spanish but it’s a foreign country. Deal with it! Or stay home. Last - the nightly shows were absolutely beyond what we expected. Each night amazing and really blew away what we anticipated. The circus was especially great but the real star was Michael Jackson Show! Wow We are coming back next year. No doubt. And many guests we met said they were return visitors.
We just left after spending a week at Hilton La Romana and already are planning our return next year. We went with a group of kids and grandparents and the resort was perfect for everyone. The food at the buffet was never boring or repetitive. We were excited each night to see the special surprises prepared. We did not feel the need to eat at the a la carte dining. The pools were lovely. The beach spectacular. And the water park was a hit! Like. Private water slide park with no lines! The only critique is that the gym is too small for the resort size. Especially crowded at peak hours. The staff were amazing. Everyone. From the dining service, the kids club staff, the house keeping crew, the life guards. Everyone was wonderful. Yes it’s true they speak Spanish but it’s a foreign country. Deal with it! Or stay home. Last - the nightly shows were absolutely beyond what we expected. Each night amazing and really blew away what we anticipated. The circus was especially great but the real star was Michael Jackson Show! Wow We are coming back next year. No doubt. And many guests we met said they were return visitors.
8
Yenny
16 de jun. de 2025
·
A estadia foi de 3 noites
Good property, attention to guest services has come down, we have been here four years in a row, this year, the food was horrible, Japanese Hibachi was good, chef Henry was really good entertaining the table.
Good property, attention to guest services has come down, we have been here four years in a row, this year, the food was horrible, Japanese Hibachi was good, chef Henry was really good entertaining the table.
8
David
30 de mai. de 2025
·
A estadia foi de 5 noites
The facilities are really great, beautiful and in manicured condition. The beach is gorgeous as well. However the food service needs to improve. It is not in accordance with a 5 star hotel, neither on quality or service. Peruvian and italian restaurants were disappointing, and you would expect a long time waiting for your food no matter which restaurant you are.
The facilities are really great, beautiful and in manicured condition. The beach is gorgeous as well. However the food service needs to improve. It is not in accordance with a 5 star hotel, neither on quality or service. Peruvian and italian restaurants were disappointing, and you would expect a long time waiting for your food no matter which restaurant you are.
4
Marina K
21 de jun. de 2024
·
A estadia foi de 6 noites
The food was so incredibly horrible. Three times we ordered room service, the pasta had spoiled meat, the cream cheese was spoiled and the avocado was overripe. The food otherwise was bland. The buffet was dirty, the surrounding areas of it- the fruit had fruit flies literally everywhere and being served to people from behind a glass window. Even fries were terrible. Food was limited and couldn’t be pool side - which if you have little ones- you’re really forced to pack up everything to go get food (have to be dressed to go in). The room was also dirty- had fruit flies and when we asked for the trash they said it was too late and would do it next day despite telling them there were fruit flies everywhere. The beds smelled like mildew and when asked to change the pillows, they said sure and never did. Overall not a great experience- although all inclusive - just felt burdensome to get anything. The day care is for kids 4 years , anything less- a parent has to be present. We also book a partial ocean view, and we could barely see any of th ocean. Disappointing to say the least, especially for a Hilton brand hotel. The lobby we had to avoid because of the sales people who constantly tried to get you to sign up for an information session-
The food was so incredibly horrible. Three times we ordered room service, the pasta had spoiled meat, the cream cheese was spoiled and the avocado was overripe. The food otherwise was bland. The buffet was dirty, the surrounding areas of it- the fruit had fruit flies literally everywhere and being served to people from behind a glass window. Even fries were terrible. Food was limited and couldn’t be pool side - which if you have little ones- you’re really forced to pack up everything to go get food (have to be dressed to go in). The room was also dirty- had fruit flies and when we asked for the trash they said it was too late and would do it next day despite telling them there were fruit flies everywhere. The beds smelled like mildew and when asked to change the pillows, they said sure and never did. Overall not a great experience- although all inclusive - just felt burdensome to get anything. The day care is for kids 4 years , anything less- a parent has to be present. We also book a partial ocean view, and we could barely see any of th ocean. Disappointing to say the least, especially for a Hilton brand hotel. The lobby we had to avoid because of the sales people who constantly tried to get you to sign up for an information session-
8
Laurie
9 de jun. de 2024
·
A estadia foi de 4 noites
The property is absolutely beautiful it is kept very clean the downside is if you do not upgrade your food options are very minimal. I would also have to say compared to Cancun the service is very slow especially at dinner time. If you have children or you like water parks in general theirs is great. I also loved the beach it was like bath water very beautiful and relaxing. Eating the buffet everyday is annoying and you get tiered of it quickly. Coffee shop was a nice touch also pizza by family pool was great and fresh. Bathrooms smelled amazing. Had a issue at waterpark for two days was advised there blender didnt work or there was no fruit or no ice but buffet had all of these suppliesd.. in Cancun if that happens they send a worker to another restaurant to get the supplies needed . we as customers pay a lot of money and there shouldn't be any excuse because theres no ice or no bananas at the moment. The blender did work becsuse pina coladas were still being made fir kids. We avised concerige however never recieved anything feedback from it. The grill was orobobly best dinner i had there buffet for breakfast only.
The property is absolutely beautiful it is kept very clean the downside is if you do not upgrade your food options are very minimal. I would also have to say compared to Cancun the service is very slow especially at dinner time. If you have children or you like water parks in general theirs is great. I also loved the beach it was like bath water very beautiful and relaxing. Eating the buffet everyday is annoying and you get tiered of it quickly. Coffee shop was a nice touch also pizza by family pool was great and fresh. Bathrooms smelled amazing. Had a issue at waterpark for two days was advised there blender didnt work or there was no fruit or no ice but buffet had all of these suppliesd.. in Cancun if that happens they send a worker to another restaurant to get the supplies needed . we as customers pay a lot of money and there shouldn't be any excuse because theres no ice or no bananas at the moment. The blender did work becsuse pina coladas were still being made fir kids. We avised concerige however never recieved anything feedback from it. The grill was orobobly best dinner i had there buffet for breakfast only.
8
Hannah
4 de jan. de 2025
·
A estadia foi de 6 noites
We stayed here for 6 nights across in December 2024 and had a wonderful time. The most impressive thing was the grounds. They were beautifully kept with gorgeous trees and vegetation. The pools were large with plenty of space and the water park was a big hit with our kids. The beach was lovely too, and having all these different areas to visit each day meant our 6 and 9 year olds were happy and entertained. The staff were lovely too. The only thing I think could be improved was the food. We tried a couple of the restaurants but you can't make reservations so this meant waiting behind 7-10 other families which didn't really work with hungry, impatient kids! Also the food in the restaurants didn't appear to be a better quality than the buffet (I had a pasta dish in the Italian restaurant where the prawns were a strange texture and definitely weren't fresh), so we stuck to the buffet after that to make the most of having a wider choice. It was also a shame that menus at the restaurants were via a QR code - I like to leave my phone in the room on holiday. Overall we had a great time and I would recommend for families!
We stayed here for 6 nights across in December 2024 and had a wonderful time. The most impressive thing was the grounds. They were beautifully kept with gorgeous trees and vegetation. The pools were large with plenty of space and the water park was a big hit with our kids. The beach was lovely too, and having all these different areas to visit each day meant our 6 and 9 year olds were happy and entertained. The staff were lovely too. The only thing I think could be improved was the food. We tried a couple of the restaurants but you can't make reservations so this meant waiting behind 7-10 other families which didn't really work with hungry, impatient kids! Also the food in the restaurants didn't appear to be a better quality than the buffet (I had a pasta dish in the Italian restaurant where the prawns were a strange texture and definitely weren't fresh), so we stuck to the buffet after that to make the most of having a wider choice. It was also a shame that menus at the restaurants were via a QR code - I like to leave my phone in the room on holiday. Overall we had a great time and I would recommend for families!
10
Charles
19 de mar. de 2024
·
A estadia foi de 4 noites
A wonderful property. Everything about it is 5-star, except the food which I give 5-stars for variety, but 4-stars for quality. But then, they are running 6-8 different restaurants, so it’s understandable. The staff are all wonderful - helpful and friendly. I can’t imagine why any family would take a cruise when this beautiful place is available with more and better entertainment options.
A wonderful property. Everything about it is 5-star, except the food which I give 5-stars for variety, but 4-stars for quality. But then, they are running 6-8 different restaurants, so it’s understandable. The staff are all wonderful - helpful and friendly. I can’t imagine why any family would take a cruise when this beautiful place is available with more and better entertainment options.
10
Carina
3 de abr. de 2025
·
A estadia foi de 1 noite
Loved the property and it's amenities. Staff is wonderful and kind. Food wasn't outstanding but always solid options which met our expectations for an AI Resort.
Loved the property and it's amenities. Staff is wonderful and kind. Food wasn't outstanding but always solid options which met our expectations for an AI Resort.
8
Daina Leila
26 de abr. de 2023
·
A estadia foi de 9 noites
Absolutely beautiful property. Height requirement for waterslides 120 cm or 47”, not strictly enforced, but there were never any double tubes available. We literally waited an hour one day to use one and had to ask another patron to borrow theirs as people would take them to their chairs. Dining is pretty bad at the grill. Put our name down at 7 pm, got sat at 9pm, food arrived at 10pm, received 1/2 my order and when I let them know, I was told kitchen was closed! Kids must be 10 years old to use trampoline with bungee and 7 years old to ride on a kayak, paddleboard, or hobby craft, even with a parent. My son has done all these activities elsewhere in the US at 4 years old, so why so strict? Japanese restaurant offered the best food. Some amazing service from staff and kids club. Kids club is fantastic and available daily from 9-9pm. Overall wonderful experience. Great snorkeling right off the beach. Also large sandy area with no waves perfect for the little ones.
Absolutely beautiful property. Height requirement for waterslides 120 cm or 47”, not strictly enforced, but there were never any double tubes available. We literally waited an hour one day to use one and had to ask another patron to borrow theirs as people would take them to their chairs. Dining is pretty bad at the grill. Put our name down at 7 pm, got sat at 9pm, food arrived at 10pm, received 1/2 my order and when I let them know, I was told kitchen was closed! Kids must be 10 years old to use trampoline with bungee and 7 years old to ride on a kayak, paddleboard, or hobby craft, even with a parent. My son has done all these activities elsewhere in the US at 4 years old, so why so strict? Japanese restaurant offered the best food. Some amazing service from staff and kids club. Kids club is fantastic and available daily from 9-9pm. Overall wonderful experience. Great snorkeling right off the beach. Also large sandy area with no waves perfect for the little ones.
8
Virsavia
18 de ago. de 2025
·
A estadia foi de 5 noites
Good was ok. Hoped for better restaurants
Good was ok. Hoped for better restaurants
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Arlene
13 de mar. de 2023
·
A estadia foi de 4 noites
Hilton La Romana, is by far one of the best resorts I have ever visited in the Caribbean! I loved everything about it, I opted for the premium package which includes private pool area away from the main pool. Check-in with premium concierge, away from the main check-in area. Breakfast/Lunch for premium guests at “The Grill”, which was my favorite restaurant on the property before it overlooks the ocean. My son absolutely loved the on-site water park! Great resort for a family vacation or if your just looking for an adult-only getaway, the resort also has a side dedicated to adults only!
Hilton La Romana, is by far one of the best resorts I have ever visited in the Caribbean! I loved everything about it, I opted for the premium package which includes private pool area away from the main pool. Check-in with premium concierge, away from the main check-in area. Breakfast/Lunch for premium guests at “The Grill”, which was my favorite restaurant on the property before it overlooks the ocean. My son absolutely loved the on-site water park! Great resort for a family vacation or if your just looking for an adult-only getaway, the resort also has a side dedicated to adults only!
10
young in
13 de mar. de 2023
·
A estadia foi de 7 noites
Smooth & easy check in/out, courteous and friendly staffs, relatively quiet over all. The friendly staff & easy checking is the reason I'm considering to go back. there is always a 1 or 2 bad seeds but overall excellent staffs .
Smooth & easy check in/out, courteous and friendly staffs, relatively quiet over all. The friendly staff & easy checking is the reason I'm considering to go back. there is always a 1 or 2 bad seeds but overall excellent staffs .
10
David
7 de mar. de 2023
·
A estadia foi de 5 noites
The property was beautiful and spotlessly clean.
The property was beautiful and spotlessly clean.
8
Tara
28 de fev. de 2023
·
A estadia foi de 7 noites
This hotel is situated in a beautiful spot in Bayahibe. You have beautiful views of the ocean with boats in the background. The beach is smaller than what you’d find in Punta Cana but this also adds to its charm. The staff is wonderful! The burgers, beach bbq scene and poolside pizza are delicious. The food in the restaurants is not very good. The rooms are clean but many of the rooms smell musty and the air conditioning isn’t as efficient as we would’ve liked it to be.
This hotel is situated in a beautiful spot in Bayahibe. You have beautiful views of the ocean with boats in the background. The beach is smaller than what you’d find in Punta Cana but this also adds to its charm. The staff is wonderful! The burgers, beach bbq scene and poolside pizza are delicious. The food in the restaurants is not very good. The rooms are clean but many of the rooms smell musty and the air conditioning isn’t as efficient as we would’ve liked it to be.
8
Charles Leonard
25 de fev. de 2023
·
A estadia foi de 4 noites
The beach is beautiful and calm, and I can leave my kids to play for hours without having to worry about danger. There were no solicitors on the beach, and every one of the staff members were friendly and respectful. There were plenty of towels which may sound like a small thing, but in some Dominican hotels, I’ve had to wait for towels and even tip to get towels. That was not the case in this place. The food was good, and in some cases even better than good. I only wish that the restaurant staff were better trained waiters and waitresses and bus boys. Certain things like condiments, and milk for our coffee or tea we’re not put on the tables in any of the restaurants unless you specifically ask. By the time it was delivered in some cases, your food/hot drinks are cold. There needs to be more servers in the buffet. With the new Covid rules, you have to wait for someone to put the food in your plate and that can take minutes. By the time you get everything you want some of the food is cold. If they were to add servers and train the staff to wait tables, this place would be fantastic !
The beach is beautiful and calm, and I can leave my kids to play for hours without having to worry about danger. There were no solicitors on the beach, and every one of the staff members were friendly and respectful. There were plenty of towels which may sound like a small thing, but in some Dominican hotels, I’ve had to wait for towels and even tip to get towels. That was not the case in this place. The food was good, and in some cases even better than good. I only wish that the restaurant staff were better trained waiters and waitresses and bus boys. Certain things like condiments, and milk for our coffee or tea we’re not put on the tables in any of the restaurants unless you specifically ask. By the time it was delivered in some cases, your food/hot drinks are cold. There needs to be more servers in the buffet. With the new Covid rules, you have to wait for someone to put the food in your plate and that can take minutes. By the time you get everything you want some of the food is cold. If they were to add servers and train the staff to wait tables, this place would be fantastic !
Políticas da propriedade
Check-in
Check-out
Check-in a partir das 15:00
Antes das 13:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
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|---|---|---|---|---|---|---|
dezembro 2026
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-07: 531.8966465312501USD
- 2026-11-08: 472.3372882069092USD
- 2026-11-09: 513.1618010219727USD
- 2026-11-10: 473.2327421478272USD
- 2026-11-11: 473.2327421478272USD
- 2026-11-12: 639.6766215085449USD
- 2026-11-13: 537.7281218879396USD
- 2026-11-14: 517.1017847512207USD
- 2026-11-15: 527.0351101693116USD
- 2026-11-16: 519.2566451848145USD
- 2026-11-17: 520.1208963873291USD
- 2026-11-18: 491.59982408386236USD
- 2026-11-19: 508.88532451184085USD
- 2026-11-20: 517.5280747258302USD
- 2026-11-21: NO DATA
- 2026-11-22: 622.0622163156739USD
- 2026-11-23: 501.98193130871584USD
- 2026-11-24: 491.59982408386236USD
- 2026-11-25: 543.445538815918USD
- 2026-11-26: 543.445538815918USD
- 2026-11-27: 539.1717504370117USD
- 2026-11-28: 539.1717504370117USD
- 2026-11-29: 522.1663260611573USD
- 2026-11-30: 522.1663260611573USD
- 2026-12-01: 423.1347890900879USD
- 2026-12-02: 522.1663260611573USD
- 2026-12-03: 522.1663260611573USD
- 2026-12-04: 552.0774684510499USD
- 2026-12-05: 578.0057871469727USD
- 2026-12-06: 526.1676264039307USD
- 2026-12-07: 543.445538815918USD
- 2026-12-08: 543.445538815918USD
- 2026-12-09: 569.3629688790284USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 543.445538815918USD
- 2026-12-14: 522.1663260611573USD
- 2026-12-15: 391.066098135376USD
- 2026-12-16: 391.32466913769537USD
- 2026-12-17: 440.1402134659424USD
- 2026-12-18: 540.2153238111573USD
- 2026-12-19: 560.7310392438966USD
- 2026-12-20: 543.445538815918USD
- 2026-12-21: 543.445538815918USD
- 2026-12-22: 543.445538815918USD
- 2026-12-23: 543.445538815918USD
- 2026-12-24: 754.5448242309571USD
- 2026-12-25: 772.7809703574219USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 1075.180148880127USD
- 2027-01-03: 632.6279331113282USD
- 2027-01-04: 570.1816239316407USD
- 2027-01-05: 613.1953304006348USD
- 2027-01-06: 662.2109873837891USD
- 2027-01-07: 612.5659674240724USD
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