Dreams La Romana All-Inclusive Resort & Spa
US$ 485
/noite
Média para novembro
Preços para Dreams La Romana All-Inclusive Resort & Spa
Selecione datas para ver preços e disponibilidade
US$ 485
/noite
Média para novembro
Preços médios mensais
Em Dreams La Romana All-Inclusive Resort & Spa, o preço por noite é, em média, US$ 370 no mês mais barato (outubro) e US$ 664 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 658 |
| fevereiro | US$ 664 |
| março | US$ 598 |
| abril | US$ 603 |
| maio | US$ 498 |
| junho | US$ 450 |
| julho | US$ 598 |
| agosto | US$ 467 |
| setembro | US$ 423 |
| outubro | US$ 370 |
| novembro | US$ 485 |
| dezembro | US$ 515 |
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nov. · US$ 485
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Mais caro: fevereiro (aprox. US$ 664)
Mais barato: outubro (aprox. US$ 370)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, campos de ténis exteriores e um tobo...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 2 piscinas exteriores, campos de ténis exteriores e um tobogã. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa).
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em San Rafael del Yuma? esta estância dispõe de um centro de conferências e de 8 salas de reuniões, com uma área total de 741 metros quadrados. Há estacionamento com motorista grátis no local.
Restaurante
Peça uma bebida bem gelada no bar de praia ou num dos 8 bares/lounges ou 2 bares à beira da piscina.
Quartos
Sinta-se em casa num dos 418 quartos com ar condicionado, um minibar e um televisor LED. As camas têm colchões pillowtop e roupa de alta qualidade. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo.
Localização
Com uma estadia Dreams La Romana Resort & Spa - All Inclusive em San Rafael del Yuma, ficará em frente à praia, a 10 minutos de carro de Praia Bayahibe e de Monumento Natural Punta Bayahibe. Este resort com tudo incluído está a 9,4 km (5,8 mi) de Playa Dominicus e a 20,9 km (13 mi) de Marina de Casa de Campo.
O que há nas proximidades
Praia Bayahibe(0.2 milhas)
Monumento Natural Punta Bayahibe(1 milhas)
Fonte da Morte(1.1 milhas)
Praia de Magallanes(1.3 milhas)
Parque Nacional Cotubamana(1.4 milhas)
Parque Nacional do Leste(2 milhas)
Cueva Padre Nuestro(2.4 milhas)
Cueva de Chicho(2.9 milhas)
Praia Dominicus(3 milhas)
Playa Dominicus(5.8 milhas)
Parque Conquista(6 milhas)
Dye Fore Golf Club(11.6 milhas)
The Links(11.8 milhas)
Museu Arqueológico Altos de Chavón(11.9 milhas)
Centro Equestre de Casa de Campo(12.3 milhas)
La Romana (LRM-Aeroporto Internacional de La Romana)(9.3 milhas)
Punta Cana (PUJ-Aeroporto Internacional de Punta Cana)(41.8 milhas)
Santo Domingo (SDQ-Aeroporto Internacional Las Americas)(68.3 milhas)
Santo Domingo (JBQ-Aeroporto Internacional de La Isabela)(87.8 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Localização
Playa Bayahibe La Romana 23000, Los Melones, San Rafael del Yuma, República Dominicana
Praia Bayahibe (0.2 milhas)
Monumento Natural Punta Bayahibe (1 milhas)
Fonte da Morte (1.1 milhas)
Praia de Magallanes (1.3 milhas)
Parque Nacional Cotubamana (1.4 milhas)
Parque Nacional do Leste (2 milhas)
Opções de quartos
3
Quarto Club, 2 camas queen-size, vista parcial para o oceano (Preferred)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 3
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Quarto Deluxe, 1 cama king-size, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Quarto Deluxe, 2 camas queen-size, vista parcial para o oceano
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 3
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Quarto Deluxe, 2 camas queen-size, vista para o jardim
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 3
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Quarto Club, 2 camas queen-size, vista para o jardim (Preferred, Swim-Out)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 3
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Quarto Deluxe, 1 cama king-size, vista parcial para o oceano (1 king bed)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
3
Quarto Club, 1 cama king-size, vista para o jardim (Preferred)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto Premium, 2 camas queen-size, vista para o jardim
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 3
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Quarto Club, 1 cama king-size, vista para o jardim (Preferred, Swim-Out)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
5
Suite, 1 cama king-size, junto ao mar (Preferred)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Quarto Club, 1 cama king-size, vista parcial para o oceano (Preferred)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Quarto Premium, 1 cama king-size, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Quarto Deluxe, 1 cama king-size, acessível, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
3
Suite Club, 1 cama king-size, junto ao mar (Preferred)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
3
Quarto Deluxe, 2 camas queen-size, acessível, vista para o jardim
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 3
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
3
Quarto Club, 1 cama king-size, junto ao mar (Preferred)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
6
Suite Club, 1 cama king-size, vista para o jardim (Preferred)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
4
Suite Familiar, 1 cama king-size e sofá-cama (Preferred Club)
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 2
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
3
Quarto Club, 2 camas queen-size, vista para o jardim (Preferred)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 3
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sala de estar separada
Avaliações dos hóspedes sobre Dreams La Romana All-Inclusive Resort & Spa
8.4
Muito Bom
Com base em 1.002 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Dreams La Romana All-Inclusive Resort & Spa, os viajantes elogiam a simpatia da equipe, a limpeza das instalações, uma praia calma e bonita, e comodidades adequadas para crianças, como o parque aquático. A qualidade variável da comida, o serviço lento nos restaurantes e alguns problemas de manutenção nos quartos são pontos negativos.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Dreams La Romana All-Inclusive Resort & Spa, os viajantes elogiam a simpatia da equipe, a limpeza das instalações, uma praia calma e bonita, e comodidades adequadas para crianças, como o parque aquático. A qualidade variável da comida, o serviço lento nos restaurantes e alguns problemas de manutenção nos quartos são pontos negativos.
Diversos comentários descrevem um ambiente relaxante e tranquilo, com pouca variedade de entretenimento noturno, especialmente na área para adultos. Vários hóspedes não gostaram das tentativas de venda ou das abordagens de vendas de tempo compartilhado no lobby e notaram uma conexão Wi-Fi instável, principalmente na praia. No geral, o resort é mais adequado para viajantes que buscam um refúgio de praia tranquilo do que para gourmets ou amantes da vida noturna.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Instalações bem cuidadas com várias piscinas, um popular parque aquático e uma praia calma e bonita. Clube infantil e spa disponíveis. O entretenimento é discreto, as áreas VIP ou Enclave oferecem vantagens, e alguns mencionam a disponibilidade limitada de guarda-sóis, camas de bali pagas e noites tranquilas.
Avaliações dos hóspedes relacionadas
10
Rafael
25 de out. de 2025
·
A estadia foi de 3 noites
The cleanness of the room, the facilities are excellent and well cared for, they have different pools and the water park y fun and very enjoyable.
The cleanness of the room, the facilities are excellent and well cared for, they have different pools and the water park y fun and very enjoyable.
10
Elena
12 de mai. de 2025
·
A estadia foi de 4 noites
My husband and I went on vacation together. It was an unforgettable holiday. The room was very beautiful and clean. The staff was very friendly and pleasant. Whenever we had questions, everyone did their best to help. The food, both in the restaurants and buffets, was excellent—always fresh and delicious. The pools were very clean, and the sea was simply amazing: no waves, crystal-clear water. The beaches weren’t very large, but they were very comfortable and clean. I highly recommend this resort!
My husband and I went on vacation together. It was an unforgettable holiday. The room was very beautiful and clean. The staff was very friendly and pleasant. Whenever we had questions, everyone did their best to help. The food, both in the restaurants and buffets, was excellent—always fresh and delicious. The pools were very clean, and the sea was simply amazing: no waves, crystal-clear water. The beaches weren’t very large, but they were very comfortable and clean. I highly recommend this resort!
10
Oleksii
29 de abr. de 2024
·
A estadia foi de 10 noites
Overall hotel and staff quality is high. I also liked cleanliness of facilities. Ocean is clean and beautiful. The only concern is availability of sun umbrellas in family section of the beach. 10 umbrellas per entire beach is no way enough!!!
Overall hotel and staff quality is high. I also liked cleanliness of facilities. Ocean is clean and beautiful. The only concern is availability of sun umbrellas in family section of the beach. 10 umbrellas per entire beach is no way enough!!!
10
Silvia
13 de mar. de 2026
·
A estadia foi de 3 noites
Resort is very kid friendly and staff is fantastic. My daughter loved the water park
Resort is very kid friendly and staff is fantastic. My daughter loved the water park
10
Favi
20 de nov. de 2025
·
A estadia foi de 2 noites
Los baños de albercas súper limpios, área de toboganes de lo mejor súper divertido bonito tanto para niños y adultos. Los empleados son muy amables.
Los baños de albercas súper limpios, área de toboganes de lo mejor súper divertido bonito tanto para niños y adultos. Los empleados son muy amables.
10
Ana
14 de mai. de 2025
·
A estadia foi de 3 noites
All I can say is that I will be back! This is my third time in the DR, and I couldn’t be more impressed with this 100-out-of-100 resort. It offers delicious premium food and a private beach. It's worth the money you pay for the Enclave, as you get premium access and drinks. The best part is that most aquatic sports are included with your stay.
All I can say is that I will be back! This is my third time in the DR, and I couldn’t be more impressed with this 100-out-of-100 resort. It offers delicious premium food and a private beach. It's worth the money you pay for the Enclave, as you get premium access and drinks. The best part is that most aquatic sports are included with your stay.
10
Andrea
11 de jan. de 2025
·
A estadia foi de 3 noites
Very impressed by this resort. The beach was better than expected, the pictures online do no justice. The grounds are super clean. The food was great we loved the selection. And the Cinolas beach restaurant was so romantic great food. The pools are stunning. This is a great resort to relax. Only downside would be lack of pool side entertainment, no music playing and not much activities for young adults but I would absolutely come back!
Very impressed by this resort. The beach was better than expected, the pictures online do no justice. The grounds are super clean. The food was great we loved the selection. And the Cinolas beach restaurant was so romantic great food. The pools are stunning. This is a great resort to relax. Only downside would be lack of pool side entertainment, no music playing and not much activities for young adults but I would absolutely come back!
8
Annette
16 de fev. de 2025
·
A estadia foi de 1 noite
Overall, as an adult only resort, the place is excellent is very quiet for those of us that are looking for peaceful retreat for from our busy lives. The only complaints I have is that the parking availability for the adults only is very limited so innocence you have to park in the family parking lot and walk across the resorts. It’s a little new ones not a big deal but it still it’s like take away from the experience. The other thing that I would complained about is basically how stingy the staff was about giving me one of those beach totes that they offer to to customers. We were two people in my room and they gave us only one bag indicating that it was only one bag per room even though there’s two beds and two people so when I asked for one, they asked me to pay $30, USA dollars for a bag that is made out of canvas probably in China for like five cents at the most. And that level stinginess threw me off completely. But other than that, the place is nice. The beach is a little rocky at the entrance, but it’s manageable. The food choices are limited, but they’re good food choices for a very short stay perfect to just relax and decompress hop on a plane and return back to your busy lives.
Overall, as an adult only resort, the place is excellent is very quiet for those of us that are looking for peaceful retreat for from our busy lives. The only complaints I have is that the parking availability for the adults only is very limited so innocence you have to park in the family parking lot and walk across the resorts. It’s a little new ones not a big deal but it still it’s like take away from the experience. The other thing that I would complained about is basically how stingy the staff was about giving me one of those beach totes that they offer to to customers. We were two people in my room and they gave us only one bag indicating that it was only one bag per room even though there’s two beds and two people so when I asked for one, they asked me to pay $30, USA dollars for a bag that is made out of canvas probably in China for like five cents at the most. And that level stinginess threw me off completely. But other than that, the place is nice. The beach is a little rocky at the entrance, but it’s manageable. The food choices are limited, but they’re good food choices for a very short stay perfect to just relax and decompress hop on a plane and return back to your busy lives.
8
Kate
5 de dez. de 2025
·
A estadia foi de 4 noites
The kids club was great - our six year old daughter had a blast. The staff was top notch.
The kids club was great - our six year old daughter had a blast. The staff was top notch.
10
Kirsis
6 de ago. de 2025
·
A estadia foi de 2 noites
This was our second time in this hotel and again it didn't fail our expectations. From the check-in to the check-out, it was all a nice experience. All staff were pleasant and thoughtful. Still remember the smile, humbleness and helpfulness of Bienvenido in the main buffet. You can tell they have all been well trained. We were part of the ‘preferred club’ which gives you access to special areas with food, food and private beach area. We had a blast!
This was our second time in this hotel and again it didn't fail our expectations. From the check-in to the check-out, it was all a nice experience. All staff were pleasant and thoughtful. Still remember the smile, humbleness and helpfulness of Bienvenido in the main buffet. You can tell they have all been well trained. We were part of the ‘preferred club’ which gives you access to special areas with food, food and private beach area. We had a blast!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes descrevem os quartos e as áreas comuns como muito limpos e bem conservados. Alguns relatam odores de mofo, pragas ou vazamentos, e a falta ocasional de comodidades na chegada.
Avaliações dos hóspedes relacionadas
10
Rafael
25 de out. de 2025
·
A estadia foi de 3 noites
The cleanness of the room, the facilities are excellent and well cared for, they have different pools and the water park y fun and very enjoyable.
The cleanness of the room, the facilities are excellent and well cared for, they have different pools and the water park y fun and very enjoyable.
4
Roman
7 de mar. de 2025
·
A estadia foi de 5 noites
Out of 5 days we were staying at the resort, we had problems on all 5. We encountered a broken AC; water leak (formed a large puddle on a floor and got my stuff wet); on days 3-5 we had ant infestation that began with hundreds of ants crawling around. The staff fumigated the room twice per my request, which reduced the number of ants (although did not eliminate them), but also caused a persistent annoying smell that forced us to stay out of the room as much as we could for 2 days. About half of the high-chairs in the buffet was broken (missing the central strap, so the kid could easily slip out and fall). I was extremely disappointed by the quality of my stay, and the management didn't do much besides "we are sorry you were not satisfied"
Out of 5 days we were staying at the resort, we had problems on all 5. We encountered a broken AC; water leak (formed a large puddle on a floor and got my stuff wet); on days 3-5 we had ant infestation that began with hundreds of ants crawling around. The staff fumigated the room twice per my request, which reduced the number of ants (although did not eliminate them), but also caused a persistent annoying smell that forced us to stay out of the room as much as we could for 2 days. About half of the high-chairs in the buffet was broken (missing the central strap, so the kid could easily slip out and fall). I was extremely disappointed by the quality of my stay, and the management didn't do much besides "we are sorry you were not satisfied"
10
Ramissa
10 de dez. de 2025
·
A estadia foi de 3 noites
Went with kids as a family of 5 and everyone had a great time! The staff is amazing, polite, attentive, and just kind all around!! Our housekeeper was great aswell and the room was super clean! Excited to go back!
Went with kids as a family of 5 and everyone had a great time! The staff is amazing, polite, attentive, and just kind all around!! Our housekeeper was great aswell and the room was super clean! Excited to go back!
10
Mark
11 de dez. de 2024
·
A estadia foi de 9 noites
Overall we had a great experience. As a suggestion: 1. Rooms need to be cleaned more thoroughly, e.g. dust, floor cleaning. 2. Smoking Section on the Adults Only side needs to be moved towards the pool area. 3. Towel Changing station also needs to be moved closer to the pull side.
Overall we had a great experience. As a suggestion: 1. Rooms need to be cleaned more thoroughly, e.g. dust, floor cleaning. 2. Smoking Section on the Adults Only side needs to be moved towards the pool area. 3. Towel Changing station also needs to be moved closer to the pull side.
10
lolita
26 de nov. de 2025
·
A estadia foi de 6 noites
What stood out the most was how clean and well-maintained the room was. The staff was exceptionally polite, and the amenities were convenient and thoughtfully provided.
What stood out the most was how clean and well-maintained the room was. The staff was exceptionally polite, and the amenities were convenient and thoughtfully provided.
6
Eduardo
16 de mai. de 2025
·
A estadia foi de 7 noites
When requesting any service they are not professional, the food in the specialized restaurants is average or bad, the staff in the bars, cafes and restaurants are friendly and attentive, the beach is good, the pools are very clean, the room was not clean when we received it, they cleaned it well afterwards.
When requesting any service they are not professional, the food in the specialized restaurants is average or bad, the staff in the bars, cafes and restaurants are friendly and attentive, the beach is good, the pools are very clean, the room was not clean when we received it, they cleaned it well afterwards.
10
Solime
18 de out. de 2025
·
A estadia foi de 3 noites
La limpieza y seguridad del hotel son excelentes
La limpieza y seguridad del hotel son excelentes
10
Wilfredo Jorge
5 de jul. de 2025
·
A estadia foi de 7 noites
Cleanliness is super,150% good. Staff in general are very friendly and courteous, and we are planning to come back next year for sure.
Cleanliness is super,150% good. Staff in general are very friendly and courteous, and we are planning to come back next year for sure.
10
Christine
8 de jul. de 2025
·
A estadia foi de 6 noites
My family of seven, including two parents, two grandparents, an 18 year old, 20 year old and 12 year old had a fantastic vacation. The kids enjoyed the water park, even the two older ones, we went on a slightly rainy day and it was empty, they practically had the whole place to themselves. The pizza stand by the pool had surprisingly good wood fired pizzas and the food stand on the beach serves delicious tacos, although the pastor tacos, where they roast the pineapple and pork right on the beach daily was a family favorite. Another kid favorite was the outdoor kids area, pool tables, ping pong, baseball and a small basketball court, playing basketball with Brian and Fernando at the kids club was one of our older best memories of the trip. Our favorite meals included the shrimp linguine at Azzurri the Italian Restaurant, the Bordelaise Beef Steak at Moustache the French Restaurant (this was our #1) and pretty much anything at the Coastal Grill. The only slight negatives were the rooms. The beds were very comfortable but we reserved two queen beds with a sleeper sofa for our boys and were told that room type does not exist. We were given a room instead with two full beds and no sofa. It was a little tight, but not a huge deal. Also the rooms are a little musty being on the oceanfront but we asked for a humidifier which they brought right to our room and that did the trick! All in all we will definitely return to this resort.
My family of seven, including two parents, two grandparents, an 18 year old, 20 year old and 12 year old had a fantastic vacation. The kids enjoyed the water park, even the two older ones, we went on a slightly rainy day and it was empty, they practically had the whole place to themselves. The pizza stand by the pool had surprisingly good wood fired pizzas and the food stand on the beach serves delicious tacos, although the pastor tacos, where they roast the pineapple and pork right on the beach daily was a family favorite. Another kid favorite was the outdoor kids area, pool tables, ping pong, baseball and a small basketball court, playing basketball with Brian and Fernando at the kids club was one of our older best memories of the trip. Our favorite meals included the shrimp linguine at Azzurri the Italian Restaurant, the Bordelaise Beef Steak at Moustache the French Restaurant (this was our #1) and pretty much anything at the Coastal Grill. The only slight negatives were the rooms. The beds were very comfortable but we reserved two queen beds with a sleeper sofa for our boys and were told that room type does not exist. We were given a room instead with two full beds and no sofa. It was a little tight, but not a huge deal. Also the rooms are a little musty being on the oceanfront but we asked for a humidifier which they brought right to our room and that did the trick! All in all we will definitely return to this resort.
8
Marlly
12 de dez. de 2024
·
A estadia foi de 3 noites
The hotel is beautiful, VERY clean and the staff very welcoming and accommodating. I went for a weekend wedding and had a wonderful time. The only set back was our room had a moldy smell (partial ocean view) and my parents room smelled like pest control chemicals. My husband and I enjoyed a couples massage at the beautfil spa however, I did not receive the $25 per person Expedia credit for spa services that I was entitled to and had to request multiple times the bottle of wine (a welcome gift) as an Expedia VIP member. Their seems to be a lack of communication between the hotel staff and Expedia.
The hotel is beautiful, VERY clean and the staff very welcoming and accommodating. I went for a weekend wedding and had a wonderful time. The only set back was our room had a moldy smell (partial ocean view) and my parents room smelled like pest control chemicals. My husband and I enjoyed a couples massage at the beautfil spa however, I did not receive the $25 per person Expedia credit for spa services that I was entitled to and had to request multiple times the bottle of wine (a welcome gift) as an Expedia VIP member. Their seems to be a lack of communication between the hotel staff and Expedia.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente confortáveis e com vistas agradáveis, mas vários hóspedes notaram umidade ou cheiro de mofo, problemas com o ar condicionado ou pequenos defeitos de manutenção, e o Wi-Fi pode ser fraco, especialmente na praia. Alguns quartos próximos às áreas de eventos podem ser barulhentos nos fins de semana.
Avaliações dos hóspedes relacionadas
10
Peter
10 de abr. de 2025
·
A estadia foi de 4 noites
Check in was delayed with little feedback. There was a fire on night nearby that made the room smell like smoke all night. Burned eyes not pleasant at all. Beautiful facility.
Check in was delayed with little feedback. There was a fire on night nearby that made the room smell like smoke all night. Burned eyes not pleasant at all. Beautiful facility.
8
Cam
25 de mar. de 2024
·
A estadia foi de 8 noites
Everything was perfect except the bathroom sliding door came off its hinges and almost fell on me. Beach was fantastic! Staff were very friendly. I wish some of the restaurants on the adult side were open to teenagers, especially the Japanese. Our kids were getting tired of the restaurants in the family section.
Everything was perfect except the bathroom sliding door came off its hinges and almost fell on me. Beach was fantastic! Staff were very friendly. I wish some of the restaurants on the adult side were open to teenagers, especially the Japanese. Our kids were getting tired of the restaurants in the family section.
10
Stephen
26 de jun. de 2024
·
A estadia foi de 5 noites
We got a room overlooking the beach where all the activities were during the day and peaceful ocean view during night.
We got a room overlooking the beach where all the activities were during the day and peaceful ocean view during night.
4
Suleyman
16 de abr. de 2024
·
A estadia foi de 3 noites
1) walls are so thin that you can hear everything in the room next door. And I mean EVERYTHING. 2) The staff speaks close to zero English, not able to understand and address basic questions and needs. 3) The beach is small and not nearly as nice as other surrounding beaches 4) The food quality is so bad that we preferred to skip meals.
1) walls are so thin that you can hear everything in the room next door. And I mean EVERYTHING. 2) The staff speaks close to zero English, not able to understand and address basic questions and needs. 3) The beach is small and not nearly as nice as other surrounding beaches 4) The food quality is so bad that we preferred to skip meals.
10
Mariel
12 de ago. de 2025
·
A estadia foi de 2 noites
everything was great about this resort. My family and i are planning to return very soon. We enjoyed the room service specifically for breakfast time as we love to sleep in. No elevators was a bummer specially since i had a one year old and a 3 year old but after a day or two we got used to it. For the most part we were out on the pool or beach so we didnt use the stairs as much.
everything was great about this resort. My family and i are planning to return very soon. We enjoyed the room service specifically for breakfast time as we love to sleep in. No elevators was a bummer specially since i had a one year old and a 3 year old but after a day or two we got used to it. For the most part we were out on the pool or beach so we didnt use the stairs as much.
8
Ramiro Alfonso
2 de ago. de 2025
·
A estadia foi de 7 noites
Hotel property is really pretty. 80% of staff is very nice, other 20% they either dislike being asked things or they just hate their job. You can tell they are understaffed (and overbooked) so this is why they might not have ideal staff on each role and they struggled to check in guests on time and to correct rooms. Room smelled like humidity all trip long and they couldn't solve it (they didn't even offer to change rooms) our “personal concierge” wasn't really even a “concierge” and he tried to sell us a “family promotion” almost every day so be aware of that. The two tours we did were phenomenal! (Snorkel trip to Isla Catalina) and 9-in-1 activities in a park. Best part of trip. Restaurants were good (not great) with the buffet being always best option. Spa was “ok” masseuses are not as good as Ive seen in other places. Wife got stung by bee and when we went to get cream in “first aid area” they wanted to charge us $200. Crazy Overall good for families given price but they need to improve staff, relay expectations about place from get go and get better at room readiness.
Hotel property is really pretty. 80% of staff is very nice, other 20% they either dislike being asked things or they just hate their job. You can tell they are understaffed (and overbooked) so this is why they might not have ideal staff on each role and they struggled to check in guests on time and to correct rooms. Room smelled like humidity all trip long and they couldn't solve it (they didn't even offer to change rooms) our “personal concierge” wasn't really even a “concierge” and he tried to sell us a “family promotion” almost every day so be aware of that. The two tours we did were phenomenal! (Snorkel trip to Isla Catalina) and 9-in-1 activities in a park. Best part of trip. Restaurants were good (not great) with the buffet being always best option. Spa was “ok” masseuses are not as good as Ive seen in other places. Wife got stung by bee and when we went to get cream in “first aid area” they wanted to charge us $200. Crazy Overall good for families given price but they need to improve staff, relay expectations about place from get go and get better at room readiness.
10
Danielle
15 de fev. de 2025
·
A estadia foi de 5 noites
Beautiful property with nice dining options and plenty to do for a family with young children. Everything was super clean and the staff was very kind and helpful. We were happy with most of the food options (would not recommend the rib eye at The Grill, it was thin, dry and hard to eat). We did the Enclave upgrade which I felt was worth it for the addituonal meal options. We used the main pool most of the time though because it was better for our kids who are still young. Also the Enclave rooms are by where they have weddings and events, so Friday, Saturday and Sunday nights were quite loud until about 10pm or so...at least that was our experience so maybe inquire with the property about room location if that would bother you. Overall we really enjoyed our stay. The resort is beautiful and everyone who works there is so friendly and ready to help, they were all great!
Beautiful property with nice dining options and plenty to do for a family with young children. Everything was super clean and the staff was very kind and helpful. We were happy with most of the food options (would not recommend the rib eye at The Grill, it was thin, dry and hard to eat). We did the Enclave upgrade which I felt was worth it for the addituonal meal options. We used the main pool most of the time though because it was better for our kids who are still young. Also the Enclave rooms are by where they have weddings and events, so Friday, Saturday and Sunday nights were quite loud until about 10pm or so...at least that was our experience so maybe inquire with the property about room location if that would bother you. Overall we really enjoyed our stay. The resort is beautiful and everyone who works there is so friendly and ready to help, they were all great!
6
Thomas
1 de mai. de 2024
·
A estadia foi de 2 noites
Better resorts out there for the same money or less. The resort is modern and well built, but the WiFi is poor in the rooms, terrible in the pool and non-existent in the beach. The food was average. The real issue is the service, or the lack of it. One hour late to give us a room, then they lost out luggage for a further hour. Pool was practically closing by the time we could get out of the room. Only got an apology after writing to expedia
Better resorts out there for the same money or less. The resort is modern and well built, but the WiFi is poor in the rooms, terrible in the pool and non-existent in the beach. The food was average. The real issue is the service, or the lack of it. One hour late to give us a room, then they lost out luggage for a further hour. Pool was practically closing by the time we could get out of the room. Only got an apology after writing to expedia
10
Christine
8 de jul. de 2025
·
A estadia foi de 6 noites
My family of seven, including two parents, two grandparents, an 18 year old, 20 year old and 12 year old had a fantastic vacation. The kids enjoyed the water park, even the two older ones, we went on a slightly rainy day and it was empty, they practically had the whole place to themselves. The pizza stand by the pool had surprisingly good wood fired pizzas and the food stand on the beach serves delicious tacos, although the pastor tacos, where they roast the pineapple and pork right on the beach daily was a family favorite. Another kid favorite was the outdoor kids area, pool tables, ping pong, baseball and a small basketball court, playing basketball with Brian and Fernando at the kids club was one of our older best memories of the trip. Our favorite meals included the shrimp linguine at Azzurri the Italian Restaurant, the Bordelaise Beef Steak at Moustache the French Restaurant (this was our #1) and pretty much anything at the Coastal Grill. The only slight negatives were the rooms. The beds were very comfortable but we reserved two queen beds with a sleeper sofa for our boys and were told that room type does not exist. We were given a room instead with two full beds and no sofa. It was a little tight, but not a huge deal. Also the rooms are a little musty being on the oceanfront but we asked for a humidifier which they brought right to our room and that did the trick! All in all we will definitely return to this resort.
My family of seven, including two parents, two grandparents, an 18 year old, 20 year old and 12 year old had a fantastic vacation. The kids enjoyed the water park, even the two older ones, we went on a slightly rainy day and it was empty, they practically had the whole place to themselves. The pizza stand by the pool had surprisingly good wood fired pizzas and the food stand on the beach serves delicious tacos, although the pastor tacos, where they roast the pineapple and pork right on the beach daily was a family favorite. Another kid favorite was the outdoor kids area, pool tables, ping pong, baseball and a small basketball court, playing basketball with Brian and Fernando at the kids club was one of our older best memories of the trip. Our favorite meals included the shrimp linguine at Azzurri the Italian Restaurant, the Bordelaise Beef Steak at Moustache the French Restaurant (this was our #1) and pretty much anything at the Coastal Grill. The only slight negatives were the rooms. The beds were very comfortable but we reserved two queen beds with a sleeper sofa for our boys and were told that room type does not exist. We were given a room instead with two full beds and no sofa. It was a little tight, but not a huge deal. Also the rooms are a little musty being on the oceanfront but we asked for a humidifier which they brought right to our room and that did the trick! All in all we will definitely return to this resort.
6
Cindy
7 de dez. de 2025
·
A estadia foi de 3 noites
The room was too cold! Air condition system needed servicing, and bathroom was leaking a lot of water, but staff was courteous and pleasant
The room was too cold! Air condition system needed servicing, and bathroom was leaking a lot of water, but staff was courteous and pleasant
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser atencioso e simpático em todo o resort. Vários comentários mencionam o serviço lento nos restaurantes, pressão por vendas ou upgrades no lobby, tratamento inconsistente na área VIP e problemas ocasionais no check-in ou na conta.
Avaliações dos hóspedes relacionadas
10
Paloma
7 de out. de 2025
·
A estadia foi de 5 noites
Clean. Flor is the best housekeeper. Jose bartender in the pool wonderful. Great food, drinks, service.
Clean. Flor is the best housekeeper. Jose bartender in the pool wonderful. Great food, drinks, service.
10
Ramissa
10 de dez. de 2025
·
A estadia foi de 3 noites
Went with kids as a family of 5 and everyone had a great time! The staff is amazing, polite, attentive, and just kind all around!! Our housekeeper was great aswell and the room was super clean! Excited to go back!
Went with kids as a family of 5 and everyone had a great time! The staff is amazing, polite, attentive, and just kind all around!! Our housekeeper was great aswell and the room was super clean! Excited to go back!
6
Robert
18 de abr. de 2025
·
A estadia foi de 5 noites
Generally good, but a few significant problems. * no enforcement of "no smoking". Multiple people smoking vapes and cigarettes at the pools every day. No enforcement by staff and it was obvious to smell. All kinds of staff walked by without doing anything. * Staff "marketing" in the lobby. Guys who harass you to sign up for a 90 minute class for some coupon or something like that. You end up trying to avoid the main lobby at all cost because you're going to be harassed by some aggressive "marketing" person every time they see you. You paid for a relaxing resort, but you're being bugged to watch something like a time-share presentation all the time - yuck. * aggressive cigar and jewelry sales on main pathways. Again, they generally make the campus unpleasant to be at. * did not honor my shellfish allergy at the sushi restaurant and brought out a shrimp nigiri on my plate. I am not deathly allergic to shellfish so it was no big deal but this is a serious problem. * all prices listed everywhere on the resort are in USD, but then when it's time to check out and the bill comes it's in DOP, so it makes it hard to validate that the bill is correct. I made the staff adjust the DOP to USD and it seemed OK, but for example, we did two excursions for $30 each, but then, a few days later, when I asked her to convert the DOP to USD on the bill it was $61. That was the case for every line item and then the total bill in DOP was converted to USD. Am I paying extra for conversion?
Generally good, but a few significant problems. * no enforcement of "no smoking". Multiple people smoking vapes and cigarettes at the pools every day. No enforcement by staff and it was obvious to smell. All kinds of staff walked by without doing anything. * Staff "marketing" in the lobby. Guys who harass you to sign up for a 90 minute class for some coupon or something like that. You end up trying to avoid the main lobby at all cost because you're going to be harassed by some aggressive "marketing" person every time they see you. You paid for a relaxing resort, but you're being bugged to watch something like a time-share presentation all the time - yuck. * aggressive cigar and jewelry sales on main pathways. Again, they generally make the campus unpleasant to be at. * did not honor my shellfish allergy at the sushi restaurant and brought out a shrimp nigiri on my plate. I am not deathly allergic to shellfish so it was no big deal but this is a serious problem. * all prices listed everywhere on the resort are in USD, but then when it's time to check out and the bill comes it's in DOP, so it makes it hard to validate that the bill is correct. I made the staff adjust the DOP to USD and it seemed OK, but for example, we did two excursions for $30 each, but then, a few days later, when I asked her to convert the DOP to USD on the bill it was $61. That was the case for every line item and then the total bill in DOP was converted to USD. Am I paying extra for conversion?
8
mary Margaret
24 de nov. de 2025
·
A estadia foi de 7 noites
7/10. The Good: Check in was great, quick. We were immediately introduced to our butler, Luiding, who is incredible!!! From the moment we met, he stayed in constant connection and delivered on whatever we needed, with a smile. Honestly, he is probably the best thing at the entire resort. The grounds and landscaping are wonderful. Our housekeeping was immaculate, and the room was lovely. The spa is nice, they were also well prepared and made it easy to sign in and relax. The beach is nice, and the bali beds luxurious. The servers on the beach and around the pool – esp Diorka - are fabulous. The staff and food at Coastal Restaurant were great!!! The OK: The “preferred” beach was so full you could barely move in it without being in someone’s lap. No wifi on the beach. Entertainment team is MIA. The Bad: The food was awful, and that is putting it kindly. With the exception of Coastal, it was tasteless and bland at best, but most often inedible. I think the meals we had at the Italian and Peruvian restaurants were some of the worst I’ve ever had while travelling. The Italian restaurant kept us waiting almost an hour between ordering and bringing our food, and then it was obvious it had been sitting under a lamp the whole time with a congealed sauce on top of overcooked pasta. I took one bite, that was it. When the server came to clear she took the plate without even asking how it was, and then told us they were out of dessert. I highly doubt there is anexecutive chef her.
7/10. The Good: Check in was great, quick. We were immediately introduced to our butler, Luiding, who is incredible!!! From the moment we met, he stayed in constant connection and delivered on whatever we needed, with a smile. Honestly, he is probably the best thing at the entire resort. The grounds and landscaping are wonderful. Our housekeeping was immaculate, and the room was lovely. The spa is nice, they were also well prepared and made it easy to sign in and relax. The beach is nice, and the bali beds luxurious. The servers on the beach and around the pool – esp Diorka - are fabulous. The staff and food at Coastal Restaurant were great!!! The OK: The “preferred” beach was so full you could barely move in it without being in someone’s lap. No wifi on the beach. Entertainment team is MIA. The Bad: The food was awful, and that is putting it kindly. With the exception of Coastal, it was tasteless and bland at best, but most often inedible. I think the meals we had at the Italian and Peruvian restaurants were some of the worst I’ve ever had while travelling. The Italian restaurant kept us waiting almost an hour between ordering and bringing our food, and then it was obvious it had been sitting under a lamp the whole time with a congealed sauce on top of overcooked pasta. I took one bite, that was it. When the server came to clear she took the plate without even asking how it was, and then told us they were out of dessert. I highly doubt there is anexecutive chef her.
10
Aimee
20 de set. de 2025
·
A estadia foi de 1 noite
All around a family, friendly hotel. The VIP access did not have a lot of perks or the staff was not knowledgeable of this. Either way I didn’t get any benefits of a VIP.
All around a family, friendly hotel. The VIP access did not have a lot of perks or the staff was not knowledgeable of this. Either way I didn’t get any benefits of a VIP.
8
Lina Maria
22 de jul. de 2024
·
A estadia foi de 6 noites
It was a very relaxing and fun vacation. The property is beautiful and very well maintained. My only issue was that they need more staff for the restaurants . At the Grill, I had to wait about 25 minutes before anyone came to offer us water. It took well over an hour to get our food. This was all around in each restaurant. Other than that, it was a great experience.
It was a very relaxing and fun vacation. The property is beautiful and very well maintained. My only issue was that they need more staff for the restaurants . At the Grill, I had to wait about 25 minutes before anyone came to offer us water. It took well over an hour to get our food. This was all around in each restaurant. Other than that, it was a great experience.
10
Eugenio J
5 de set. de 2023
·
A estadia foi de 1 noite
We had a very nice one night stay. This hotel is very clean and comfortable, food is good with many options to eat at. Extremely friendly and serviceable staff whom walk around with a smile and greet you every time.
We had a very nice one night stay. This hotel is very clean and comfortable, food is good with many options to eat at. Extremely friendly and serviceable staff whom walk around with a smile and greet you every time.
10
Wilfredo Jorge
5 de jul. de 2025
·
A estadia foi de 7 noites
Cleanliness is super,150% good. Staff in general are very friendly and courteous, and we are planning to come back next year for sure.
Cleanliness is super,150% good. Staff in general are very friendly and courteous, and we are planning to come back next year for sure.
6
Stephanie
16 de mar. de 2024
·
A estadia foi de 7 noites
The property was beautiful and well maintained. We enjoyed the beach, but could not walk far along due to it being partitioned off for the adults only side. We traveled with our young children. There was no seaweed in the water, and the surf was very calm. We also were not able to go into half of the all inclusive advertised restaurants due to them being in the adults only side. The worst part our trip was The Playa Collection salespeople hounding you every time you walk through the lobby. Avoid them at all costs! The hotel should really get rid of them! Very annoying! That really made the beautiful lobby less enjoyable. The food here was very good compared to other all inclusive resorts we have been to. The staff serves everything, so there is no cross contamination from other visitors. Very infection control friendly and clean! The water park was well kept and clean. The room was nothing special. Kind of on the small side for a resort, but it was kept clean and the air conditioning worked well. We could smell garbage burning a couple of nights, which irritated my eyes and throat. Would not be good for persons with respiratory issues.
The property was beautiful and well maintained. We enjoyed the beach, but could not walk far along due to it being partitioned off for the adults only side. We traveled with our young children. There was no seaweed in the water, and the surf was very calm. We also were not able to go into half of the all inclusive advertised restaurants due to them being in the adults only side. The worst part our trip was The Playa Collection salespeople hounding you every time you walk through the lobby. Avoid them at all costs! The hotel should really get rid of them! Very annoying! That really made the beautiful lobby less enjoyable. The food here was very good compared to other all inclusive resorts we have been to. The staff serves everything, so there is no cross contamination from other visitors. Very infection control friendly and clean! The water park was well kept and clean. The room was nothing special. Kind of on the small side for a resort, but it was kept clean and the air conditioning worked well. We could smell garbage burning a couple of nights, which irritated my eyes and throat. Would not be good for persons with respiratory issues.
10
Jazmine
11 de jun. de 2025
·
A estadia foi de 3 noites
This property is great. I stayed on the family side with my 16 year old daughter. The amenities are top notch. The staff especially Ronaldo (bellman) and Beinvenido (main buffet) were amazing. Everyone went above and beyond to make the experience unforgettable. 5 stars!
This property is great. I stayed on the family side with my 16 year old daughter. The amenities are top notch. The staff especially Ronaldo (bellman) and Beinvenido (main buffet) were amazing. Everyone went above and beyond to make the experience unforgettable. 5 stars!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
A localização à beira-mar, com águas calmas e cristalinas, é frequentemente um destaque. Alguns mencionam ruído ocasional de áreas públicas ou espaços para eventos, mas o ambiente em geral é pacífico.
Avaliações dos hóspedes relacionadas
10
Eloisa
11 de mai. de 2024
·
A estadia foi de 5 noites
We stayed for almost a week and everyone was very friendly. Romona was extremely knowledgeable and accommodating to us when we needed something. Can’t say the same for the staff at the front desk the ladies were not much of a help and didn’t take the extra steps to accommodate us when we needed something. Other than that I’d definitely go back again! The beach was absolutely incredible!!!!!
We stayed for almost a week and everyone was very friendly. Romona was extremely knowledgeable and accommodating to us when we needed something. Can’t say the same for the staff at the front desk the ladies were not much of a help and didn’t take the extra steps to accommodate us when we needed something. Other than that I’d definitely go back again! The beach was absolutely incredible!!!!!
10
Jeff
6 de out. de 2025
·
A estadia foi de 2 noites
No the beach was nice
No the beach was nice
10
Elena
12 de mai. de 2025
·
A estadia foi de 4 noites
My husband and I went on vacation together. It was an unforgettable holiday. The room was very beautiful and clean. The staff was very friendly and pleasant. Whenever we had questions, everyone did their best to help. The food, both in the restaurants and buffets, was excellent—always fresh and delicious. The pools were very clean, and the sea was simply amazing: no waves, crystal-clear water. The beaches weren’t very large, but they were very comfortable and clean. I highly recommend this resort!
My husband and I went on vacation together. It was an unforgettable holiday. The room was very beautiful and clean. The staff was very friendly and pleasant. Whenever we had questions, everyone did their best to help. The food, both in the restaurants and buffets, was excellent—always fresh and delicious. The pools were very clean, and the sea was simply amazing: no waves, crystal-clear water. The beaches weren’t very large, but they were very comfortable and clean. I highly recommend this resort!
10
Daniel
20 de set. de 2024
·
A estadia foi de 2 noites
Beautiful Beach, the best in Punta Cana area. Hotel was amazing, Staff very friendly. I highly recommend this hotel
Beautiful Beach, the best in Punta Cana area. Hotel was amazing, Staff very friendly. I highly recommend this hotel
10
Brandy
19 de abr. de 2025
·
A estadia foi de 5 noites
Beautiful beach!
Beautiful beach!
8
Alexandra
25 de fev. de 2024
·
A estadia foi de 6 noites
The property is extremely well maintained. The beach is gorgeous with calm waters. We really loved the coffee shop in the lobby . Drinks were actually on a better side. Kids had fun at the kids club. The biggest disappointment for us given that it is Hilton was the food at the buffet. It lacked the variety and the taste was just blah. I mean, you wont stay hungry, but we have definitely seen better food options at other resorts. The resort has about 8 restaurants, we tried only Italian and French and it was simply mediocre. All in all we give it 4 starts because of the food.
The property is extremely well maintained. The beach is gorgeous with calm waters. We really loved the coffee shop in the lobby . Drinks were actually on a better side. Kids had fun at the kids club. The biggest disappointment for us given that it is Hilton was the food at the buffet. It lacked the variety and the taste was just blah. I mean, you wont stay hungry, but we have definitely seen better food options at other resorts. The resort has about 8 restaurants, we tried only Italian and French and it was simply mediocre. All in all we give it 4 starts because of the food.
8
Laurie
9 de jun. de 2024
·
A estadia foi de 4 noites
The property is absolutely beautiful it is kept very clean the downside is if you do not upgrade your food options are very minimal. I would also have to say compared to Cancun the service is very slow especially at dinner time. If you have children or you like water parks in general theirs is great. I also loved the beach it was like bath water very beautiful and relaxing. Eating the buffet everyday is annoying and you get tiered of it quickly. Coffee shop was a nice touch also pizza by family pool was great and fresh. Bathrooms smelled amazing. Had a issue at waterpark for two days was advised there blender didnt work or there was no fruit or no ice but buffet had all of these suppliesd.. in Cancun if that happens they send a worker to another restaurant to get the supplies needed . we as customers pay a lot of money and there shouldn't be any excuse because theres no ice or no bananas at the moment. The blender did work becsuse pina coladas were still being made fir kids. We avised concerige however never recieved anything feedback from it. The grill was orobobly best dinner i had there buffet for breakfast only.
The property is absolutely beautiful it is kept very clean the downside is if you do not upgrade your food options are very minimal. I would also have to say compared to Cancun the service is very slow especially at dinner time. If you have children or you like water parks in general theirs is great. I also loved the beach it was like bath water very beautiful and relaxing. Eating the buffet everyday is annoying and you get tiered of it quickly. Coffee shop was a nice touch also pizza by family pool was great and fresh. Bathrooms smelled amazing. Had a issue at waterpark for two days was advised there blender didnt work or there was no fruit or no ice but buffet had all of these suppliesd.. in Cancun if that happens they send a worker to another restaurant to get the supplies needed . we as customers pay a lot of money and there shouldn't be any excuse because theres no ice or no bananas at the moment. The blender did work becsuse pina coladas were still being made fir kids. We avised concerige however never recieved anything feedback from it. The grill was orobobly best dinner i had there buffet for breakfast only.
10
anthony
2 de mai. de 2025
·
A estadia foi de 5 noites
Location
Location
8
Qing
13 de dez. de 2024
·
A estadia foi de 7 noites
Nice beach and warm water
Nice beach and warm water
6
Stephanie
16 de mar. de 2024
·
A estadia foi de 7 noites
The property was beautiful and well maintained. We enjoyed the beach, but could not walk far along due to it being partitioned off for the adults only side. We traveled with our young children. There was no seaweed in the water, and the surf was very calm. We also were not able to go into half of the all inclusive advertised restaurants due to them being in the adults only side. The worst part our trip was The Playa Collection salespeople hounding you every time you walk through the lobby. Avoid them at all costs! The hotel should really get rid of them! Very annoying! That really made the beautiful lobby less enjoyable. The food here was very good compared to other all inclusive resorts we have been to. The staff serves everything, so there is no cross contamination from other visitors. Very infection control friendly and clean! The water park was well kept and clean. The room was nothing special. Kind of on the small side for a resort, but it was kept clean and the air conditioning worked well. We could smell garbage burning a couple of nights, which irritated my eyes and throat. Would not be good for persons with respiratory issues.
The property was beautiful and well maintained. We enjoyed the beach, but could not walk far along due to it being partitioned off for the adults only side. We traveled with our young children. There was no seaweed in the water, and the surf was very calm. We also were not able to go into half of the all inclusive advertised restaurants due to them being in the adults only side. The worst part our trip was The Playa Collection salespeople hounding you every time you walk through the lobby. Avoid them at all costs! The hotel should really get rid of them! Very annoying! That really made the beautiful lobby less enjoyable. The food here was very good compared to other all inclusive resorts we have been to. The staff serves everything, so there is no cross contamination from other visitors. Very infection control friendly and clean! The water park was well kept and clean. The room was nothing special. Kind of on the small side for a resort, but it was kept clean and the air conditioning worked well. We could smell garbage burning a couple of nights, which irritated my eyes and throat. Would not be good for persons with respiratory issues.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A qualidade da comida é inconsistente: vários hóspedes apreciaram a variedade e alguns restaurantes, mas muitos acharam outros sem graça ou abaixo do esperado, com longas esperas e moscas ocasionais no buffet. Espere refeições mais tranquilas no buffet do que nos restaurantes à la carte em horários de pico.
Avaliações dos hóspedes relacionadas
10
Peter
23 de out. de 2024
·
A estadia foi de 5 noites
Resort is beautiful, beach is incredible, breakfast and lunch is 5 star's but dinner ,I would give 2 star's.
Resort is beautiful, beach is incredible, breakfast and lunch is 5 star's but dinner ,I would give 2 star's.
8
Yenny
16 de jun. de 2025
·
A estadia foi de 3 noites
Good property, attention to guest services has come down, we have been here four years in a row, this year, the food was horrible, Japanese Hibachi was good, chef Henry was really good entertaining the table.
Good property, attention to guest services has come down, we have been here four years in a row, this year, the food was horrible, Japanese Hibachi was good, chef Henry was really good entertaining the table.
4
Jane
25 de fev. de 2025
·
A estadia foi de 4 noites
The place was definitely clean — in fact, everywhere smelled of bleach. But I can’t say enough about how terrible the food was — by far the worst food we’ve ever experienced. And I booked this spot because the reviews mentioned how great the food was. Even the fruit wasn’t good, and the Caribbean always has great fruit. I mean the fish was mush — which makes no sense given where we were! I resorted to eating rolls with butter and cucumber slices for lunch most days. I could go on and on about the food but I’ll share some positivity. The beach was beautiful! Overall the facilities need a good updating but that’s pretty typical these days and not a dealbreaker (again, because it was overall clean). Take it from me, if you enjoy decent food (at a minimum) particularly on vacation, book elsewhere!
The place was definitely clean — in fact, everywhere smelled of bleach. But I can’t say enough about how terrible the food was — by far the worst food we’ve ever experienced. And I booked this spot because the reviews mentioned how great the food was. Even the fruit wasn’t good, and the Caribbean always has great fruit. I mean the fish was mush — which makes no sense given where we were! I resorted to eating rolls with butter and cucumber slices for lunch most days. I could go on and on about the food but I’ll share some positivity. The beach was beautiful! Overall the facilities need a good updating but that’s pretty typical these days and not a dealbreaker (again, because it was overall clean). Take it from me, if you enjoy decent food (at a minimum) particularly on vacation, book elsewhere!
8
David
30 de mai. de 2025
·
A estadia foi de 5 noites
The facilities are really great, beautiful and in manicured condition. The beach is gorgeous as well. However the food service needs to improve. It is not in accordance with a 5 star hotel, neither on quality or service. Peruvian and italian restaurants were disappointing, and you would expect a long time waiting for your food no matter which restaurant you are.
The facilities are really great, beautiful and in manicured condition. The beach is gorgeous as well. However the food service needs to improve. It is not in accordance with a 5 star hotel, neither on quality or service. Peruvian and italian restaurants were disappointing, and you would expect a long time waiting for your food no matter which restaurant you are.
8
mary Margaret
24 de nov. de 2025
·
A estadia foi de 7 noites
7/10. The Good: Check in was great, quick. We were immediately introduced to our butler, Luiding, who is incredible!!! From the moment we met, he stayed in constant connection and delivered on whatever we needed, with a smile. Honestly, he is probably the best thing at the entire resort. The grounds and landscaping are wonderful. Our housekeeping was immaculate, and the room was lovely. The spa is nice, they were also well prepared and made it easy to sign in and relax. The beach is nice, and the bali beds luxurious. The servers on the beach and around the pool – esp Diorka - are fabulous. The staff and food at Coastal Restaurant were great!!! The OK: The “preferred” beach was so full you could barely move in it without being in someone’s lap. No wifi on the beach. Entertainment team is MIA. The Bad: The food was awful, and that is putting it kindly. With the exception of Coastal, it was tasteless and bland at best, but most often inedible. I think the meals we had at the Italian and Peruvian restaurants were some of the worst I’ve ever had while travelling. The Italian restaurant kept us waiting almost an hour between ordering and bringing our food, and then it was obvious it had been sitting under a lamp the whole time with a congealed sauce on top of overcooked pasta. I took one bite, that was it. When the server came to clear she took the plate without even asking how it was, and then told us they were out of dessert. I highly doubt there is anexecutive chef her.
7/10. The Good: Check in was great, quick. We were immediately introduced to our butler, Luiding, who is incredible!!! From the moment we met, he stayed in constant connection and delivered on whatever we needed, with a smile. Honestly, he is probably the best thing at the entire resort. The grounds and landscaping are wonderful. Our housekeeping was immaculate, and the room was lovely. The spa is nice, they were also well prepared and made it easy to sign in and relax. The beach is nice, and the bali beds luxurious. The servers on the beach and around the pool – esp Diorka - are fabulous. The staff and food at Coastal Restaurant were great!!! The OK: The “preferred” beach was so full you could barely move in it without being in someone’s lap. No wifi on the beach. Entertainment team is MIA. The Bad: The food was awful, and that is putting it kindly. With the exception of Coastal, it was tasteless and bland at best, but most often inedible. I think the meals we had at the Italian and Peruvian restaurants were some of the worst I’ve ever had while travelling. The Italian restaurant kept us waiting almost an hour between ordering and bringing our food, and then it was obvious it had been sitting under a lamp the whole time with a congealed sauce on top of overcooked pasta. I took one bite, that was it. When the server came to clear she took the plate without even asking how it was, and then told us they were out of dessert. I highly doubt there is anexecutive chef her.
8
Lina Maria
22 de jul. de 2024
·
A estadia foi de 6 noites
It was a very relaxing and fun vacation. The property is beautiful and very well maintained. My only issue was that they need more staff for the restaurants . At the Grill, I had to wait about 25 minutes before anyone came to offer us water. It took well over an hour to get our food. This was all around in each restaurant. Other than that, it was a great experience.
It was a very relaxing and fun vacation. The property is beautiful and very well maintained. My only issue was that they need more staff for the restaurants . At the Grill, I had to wait about 25 minutes before anyone came to offer us water. It took well over an hour to get our food. This was all around in each restaurant. Other than that, it was a great experience.
10
Houda
10 de mai. de 2025
·
A estadia foi de 5 noites
Overall, everything was excellent. The beach is beautiful and clean. Restaurants are top-notch service is above and beyond. Definitely coming back.
Overall, everything was excellent. The beach is beautiful and clean. Restaurants are top-notch service is above and beyond. Definitely coming back.
10
Christine
8 de jul. de 2025
·
A estadia foi de 6 noites
My family of seven, including two parents, two grandparents, an 18 year old, 20 year old and 12 year old had a fantastic vacation. The kids enjoyed the water park, even the two older ones, we went on a slightly rainy day and it was empty, they practically had the whole place to themselves. The pizza stand by the pool had surprisingly good wood fired pizzas and the food stand on the beach serves delicious tacos, although the pastor tacos, where they roast the pineapple and pork right on the beach daily was a family favorite. Another kid favorite was the outdoor kids area, pool tables, ping pong, baseball and a small basketball court, playing basketball with Brian and Fernando at the kids club was one of our older best memories of the trip. Our favorite meals included the shrimp linguine at Azzurri the Italian Restaurant, the Bordelaise Beef Steak at Moustache the French Restaurant (this was our #1) and pretty much anything at the Coastal Grill. The only slight negatives were the rooms. The beds were very comfortable but we reserved two queen beds with a sleeper sofa for our boys and were told that room type does not exist. We were given a room instead with two full beds and no sofa. It was a little tight, but not a huge deal. Also the rooms are a little musty being on the oceanfront but we asked for a humidifier which they brought right to our room and that did the trick! All in all we will definitely return to this resort.
My family of seven, including two parents, two grandparents, an 18 year old, 20 year old and 12 year old had a fantastic vacation. The kids enjoyed the water park, even the two older ones, we went on a slightly rainy day and it was empty, they practically had the whole place to themselves. The pizza stand by the pool had surprisingly good wood fired pizzas and the food stand on the beach serves delicious tacos, although the pastor tacos, where they roast the pineapple and pork right on the beach daily was a family favorite. Another kid favorite was the outdoor kids area, pool tables, ping pong, baseball and a small basketball court, playing basketball with Brian and Fernando at the kids club was one of our older best memories of the trip. Our favorite meals included the shrimp linguine at Azzurri the Italian Restaurant, the Bordelaise Beef Steak at Moustache the French Restaurant (this was our #1) and pretty much anything at the Coastal Grill. The only slight negatives were the rooms. The beds were very comfortable but we reserved two queen beds with a sleeper sofa for our boys and were told that room type does not exist. We were given a room instead with two full beds and no sofa. It was a little tight, but not a huge deal. Also the rooms are a little musty being on the oceanfront but we asked for a humidifier which they brought right to our room and that did the trick! All in all we will definitely return to this resort.
8
Virsavia
18 de ago. de 2025
·
A estadia foi de 5 noites
Good was ok. Hoped for better restaurants
Good was ok. Hoped for better restaurants
8
Oscar
10 de nov. de 2025
·
A estadia foi de 2 noites
Every good but need to attend urgently the flies on buffet Beach is awesome, everybody is quite nice and attention is very good
Every good but need to attend urgently the flies on buffet Beach is awesome, everybody is quite nice and attention is very good
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
Ludmilla
5 de mar. de 2025
·
A estadia foi de 7 noites
Pontos positivos: estrutura do hotel, instalações e praia. Tudo lindo e maravilhoso. Academia ótima. Camareiras excelentes. O lado adulto é ótimo. Pontos negativos: atendimento do buffet demorado e funcionários que servem a comida mau humorados. Sem atenção com o que pedimos. Demoram. Bebida leva uma vida pra chegar./ Enorme dificuldade em encontrar uma cadeira na praia ou na piscina./ O hotel cobra 120US$ pra utilizar as camas bangalô da piscina. Ficam vazias e os hóspedes sem cadeira pra sentar. Pedimos ajuda ao funcionário e nos deu 2 cadeiras super distantes da piscina para nossa família de 6./ comida em geral não é ruim mas também não eh ótima./ Não há lixeiras pelo hotel./ atendimento dos bares da praia e piscina desorganizados e superrrr lentos. Deveriam ter águas, refrigerante e outras bebidas no gelo e livre para os clientes que os desejam não precisarem entrar na fila dos drinks. Os funcionários pouco interessados em agilizar o atendimento e ficam conversando entre si, lavando a bancada ao invés de atender. Uma pena, pois o hotel em si é muito bonito.
Pontos positivos: estrutura do hotel, instalações e praia. Tudo lindo e maravilhoso. Academia ótima. Camareiras excelentes. O lado adulto é ótimo. Pontos negativos: atendimento do buffet demorado e funcionários que servem a comida mau humorados. Sem atenção com o que pedimos. Demoram. Bebida leva uma vida pra chegar./ Enorme dificuldade em encontrar uma cadeira na praia ou na piscina./ O hotel cobra 120US$ pra utilizar as camas bangalô da piscina. Ficam vazias e os hóspedes sem cadeira pra sentar. Pedimos ajuda ao funcionário e nos deu 2 cadeiras super distantes da piscina para nossa família de 6./ comida em geral não é ruim mas também não eh ótima./ Não há lixeiras pelo hotel./ atendimento dos bares da praia e piscina desorganizados e superrrr lentos. Deveriam ter águas, refrigerante e outras bebidas no gelo e livre para os clientes que os desejam não precisarem entrar na fila dos drinks. Os funcionários pouco interessados em agilizar o atendimento e ficam conversando entre si, lavando a bancada ao invés de atender. Uma pena, pois o hotel em si é muito bonito.
10
Maria Milagros
2 de out. de 2024
·
A estadia foi de 1 noite
Excelente
Excelente
10
Jasmerlyn
24 de ago. de 2024
·
A estadia foi de 1 noite
Excelente!!!!
Excelente!!!!
10
Saddiq Alberto
17 de jun. de 2024
·
A estadia foi de 1 noite
Excelente
Excelente
10
Katy
6 de ago. de 2026
·
A estadia foi de 4 noites
Clean room
Clean room
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-07: 531.8966465312501USD
- 2026-11-08: 473.62289547229005USD
- 2026-11-09: 513.1618010219727USD
- 2026-11-10: 474.15106221765143USD
- 2026-11-11: 473.2327421478272USD
- 2026-11-12: NO DATA
- 2026-11-13: 537.7281218879396USD
- 2026-11-14: 518.3815734034424USD
- 2026-11-15: 532.1710741051025USD
- 2026-11-16: 526.1676264039307USD
- 2026-11-17: 523.1666511468507USD
- 2026-11-18: 491.59982408386236USD
- 2026-11-19: 508.88532451184085USD
- 2026-11-20: 531.16921780542USD
- 2026-11-21: NO DATA
- 2026-11-22: 622.0622163156739USD
- 2026-11-23: 501.98193130871584USD
- 2026-11-24: 491.59982408386236USD
- 2026-11-25: 543.445538815918USD
- 2026-11-26: 543.445538815918USD
- 2026-11-27: 539.1717504370117USD
- 2026-11-28: 539.1717504370117USD
- 2026-11-29: 522.1663260611573USD
- 2026-11-30: 522.1663260611573USD
- 2026-12-01: 423.1347890900879USD
- 2026-12-02: 522.1663260611573USD
- 2026-12-03: 522.1663260611573USD
- 2026-12-04: 552.0774684510499USD
- 2026-12-05: 578.0057871469727USD
- 2026-12-06: 526.1676264039307USD
- 2026-12-07: 543.445538815918USD
- 2026-12-08: 543.445538815918USD
- 2026-12-09: 569.3629688790284USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 543.445538815918USD
- 2026-12-14: 545.9951462159424USD
- 2026-12-15: 391.32466913769537USD
- 2026-12-16: 391.32466913769537USD
- 2026-12-17: 391.32466913769537USD
- 2026-12-18: 540.2153238111573USD
- 2026-12-19: 581.0656290751954USD
- 2026-12-20: 398.71703000805667USD
- 2026-12-21: 543.445538815918USD
- 2026-12-22: 398.71703000805667USD
- 2026-12-23: 543.445538815918USD
- 2026-12-24: 754.5448242309571USD
- 2026-12-25: 772.7809703574219USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: 1075.3425936708986USD
- 2027-01-03: 632.6279331113282USD
- 2027-01-04: 595.2264321557618USD
- 2027-01-05: 634.8535016042481USD
- 2027-01-06: 662.2109873837891USD
- 2027-01-07: 650.2656808107911USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito e numerário
- É reutilizada água através de um sistema de reciclagem de águas residuais
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe dos seguintes elementos de segurança: detetor de fumo e sistema de segurança.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- A piscina está aberta das 9:00 às 19:00.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este resort antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- O alojamento disponibiliza check-out sem contacto.
Dados da empresa
Número de registo do alojamento 1997
- Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Clube para crianças
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Sala familiar
Beach Sun Loungers
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Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Cofre
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Lavagem de roupa própria
24-Hour Front Desk
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Campos de ténis
Casino
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
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Evening Entertainment
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Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi gratuito