Name: Hilton Garden Inn Toledo Downtown
Address: 101 N Summit St, Downtown Toledo, Toledo, Ohio, USA, Toledo, Lucas County, US
Price range: 123 $–301 $ per night
Rating: 8.93

Was Gäste sagen

Das Hilton Garden Inn Toledo Downtown wird für seine zentrale Lage in der Nähe des Ballparks und der Arena, das freundliche Personal und die sauberen Zimmer gelobt, aber in den Bewertungen werden auch Park- und Valet-Probleme, gelegentliche Abwassergerüche, lange Wartezeiten beim Check-in, Lärm und gelegentliche Probleme mit der Klimaanlage erwähnt.

Gäste schätzen das hoteleigene Restaurant und das Fitnesscenter, obwohl das Frühstück nicht inbegriffen ist und Speisen und Getränke teuer sein können. Die Zimmerreinigung erfolgt jeden zweiten Tag, und einige Gäste hatten Probleme mit verpasstem Service oder fehlenden Gegenständen. Insgesamt eignet es sich für Reisende, die Wert auf den Zugang zur Innenstadt und die Aussicht legen, und weniger auf ein makelloses, sorgenfreies Erlebnis.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Das hoteleigene Restaurant und die Bar, ein gut bewertetes Fitnesscenter und die direkte Verbindung zum Glass City Center/Huntington Center bieten Komfort. Parken ist gebührenpflichtig und oft unpraktisch oder verzögert (Staus beim Valet-Parkdienst, Verwirrung bei der Einfahrt oder in der Garage), und bei einigen Aufenthalten gab es gebäudeweite Ausfälle der Klimaanlage oder Engpässe bei der Ausstattung.

Reinigung

Viele Gäste beschreiben die Zimmer und öffentlichen Bereiche als sauber, aber es kommt immer wieder vor, dass Haare, verschmutzte Bettwäsche, leere Spender, anhaltende Gerüche oder Müll auf den Fluren zu finden sind.

Zimmer

Die Zimmer sind im Allgemeinen geräumig und komfortabel mit modernem Dekor und einem beeindruckenden Blick auf den Fluss oder das Ballpark. Mehrere Bewertungen berichten über Lärm von Fluren oder Nachbarzimmern sowie gelegentliche Probleme mit der Klimaanlage oder kleinere Wartungsprobleme.

Dienstleistung

Die Mitarbeiter werden durchweg als freundlich und hilfsbereit an der Rezeption, im Restaurant und beim Valet-Parkdienst beschrieben. Mehrere Gäste hatten jedoch lange oder unorganisierte Check-ins, Kommunikationsprobleme oder Überbuchungen sowie Verzögerungen beim Valet-Parkdienst.

Ähnliche Gästebewertungen

10

Jack

17. Nov. 2025

·

Aufenthalt am 1 Nacht

Staff here is exceptionally nice.

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10

Keri

3. Nov. 2025

·

Aufenthalt am 2 Nächte

Clean room, staff was very friendly and helpful.

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4

Tamara

21. Juli 2025

·

Aufenthalt am 1 Nacht

Disappointing. When we arrived there was no valet available nor a room. We had to sit parked on the sidewalk in front of the hotel for over an hour before valet was available. Check in was at 3pm yet we were not assigned a room until 6:30pm when I went back in to ask how much longer it would be because we were still waiting in our vehicle. I was told I would get a call when a room was ready but never received a call so went inside at 6:30pm. We had dinner reservations at 7pm. We we not able to change or freshen up prior to our dinner which was very frustrating. When Expedia called to see if I could get a discount due to our situation the hotel told them no because we completed our stay. WHAT WERE WE SUPPOSED TO DO? CANCEL AND DRIVE BACK TO HOME?? The fact that others were told they would receive a discount and I’m being told I will not receive one to me is unfair. If this is the way this hotel does business I won’t ever stay here again. That’s just WRONG. I guess I should have yelled and became belligerent like others did. I guess that’s why they got discounts and I didn’t. This hotel needs to do the right thing!

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10

Paola

8. Juli 2025

·

Aufenthalt am 4 Nächte

Check in was very easy, liked the new safety feature to tap room key in order to get to your floor. Room was cleaned and neat. We had breakfast one day and food was very good! The Hotel and Valet parking Staff is very friendly and helpful.

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4

Katlynn

21. Juli 2025

·

Aufenthalt am 1 Nacht

We arrived 2 hours after we were told we could check in. Linens were backed up so we were told it would be a while before we could check in and that they would call us. 2 more hours go by and no call, so I check in with the desk. They tell me our "room is ready" give me keys. I go up to the room after having to park 4 blocks away and walk in the rain to find there someone already in the room we booked. We WALKED IN ON A COUPLE IN THEIR ROOM! Not ok! Back down to the front desk where I'm pushed off over and over until I demanded an update on when I would finally get to check into the room I already paid for! Finally they put us in a room completely different than we booked and we checked in somewhere around 9:00 PM. I am beyond upset at the lack of communication and the way things were handled by the front desk. I am a very calm and easy going person who understands things happen! The men at the desk were very overwhelmed and the hotel was very understaffed. There was excuse after excuse to issues that should/could be fixed by proper management and customer service. We are all held to certain standards at our places of employment and this hotel should be no exception. I hope that I am contacted directly to for at least an apology, however by expectations of the Hilton brand are now much lower than before.

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10

Kenneth

17. Nov. 2024

·

Aufenthalt am 1 Nacht

The front desk people were friendly and very helpful. I really enjoyed doing business with them

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2

Julie

24. Aug. 2025

·

Aufenthalt am 2 Nächte

My overall experience at this hotel was disappointing. The service fell below expectations, and the prices were significantly inflated due to a nearby conference. My room was not cleaned during my stay, nor was I offered fresh towels. It’s important to note that housekeeping is only provided every other day, which was not clearly communicated upfront. The hotel does not have staff available after a certain hour to provide room support, and the lack of service was noticeable. The valet service was especially frustrating—I waited over 40 minutes for my car, which is unacceptable. Additionally, the room had an unpleasant odor and lacked the cleanliness I expected. Staff interactions were underwhelming, with many appearing indifferent and unaccommodating. Unfortunately, I would not recommend this hotel and do not plan to return.

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6

Anna

31. Juli 2025

·

Aufenthalt am 1 Nacht

The hotel as a whole was fine and in a decent location, but we had to wait four hours for check-in. All we were told was the rooms weren't ready but they would be "soon" and they would call us. And they did...four hours later. They did offer to hold our luggage, which was the absolute least they could do. And, in fact, that was all they did. They barely apologized and didn't compensate us in any meaningful way for the delay. I think we got a $2 off coupon for the restaurant, which is not sufficient in my view. Everyone we interacted with aside from the front desk was really nice, but it's clearly just really understaffed right now so I'd avoid this hotel unless you want to waste your time.

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10

Stephanie

21. Jan. 2024

·

Aufenthalt am 1 Nacht

The property was very clean, the staff was very welcome and accommodating. The valet services were top notch

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6

Anna

23. Dez. 2023

·

Aufenthalt am 1 Nacht

The hotel itself is fine, nice enough rooms and clean. The reception staff were rude and unhelpful, as well as trying to charge me again for a reservation that was pre paid. The breakfast was poor - no fresh decaf coffee, only instant, limited fresh fruit, cooked items were nice but the yogurt etc provided was the cheapest and most sugary available.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentrale Lage in der Innenstadt in der Nähe des Fifth Third Field und des Huntington/Glass City Center, mit einfachem Zugang zu Restaurants, Bars und dem Fluss. Ideal für Veranstaltungen und mit guter Aussicht, obwohl einige über Straßen- oder Paradegeräusche und verwirrende Anfahrtswege bei Straßensperrungen berichten.

Gastronomie

Das hoteleigene Restaurant und das Frühstück werden oft für gutes Essen und aufmerksames Personal gelobt. Das Frühstück ist nicht inbegriffen und kann teuer sein, und einige Gäste berichteten über unbeständigen Barservice oder das Fehlen eines Zimmerservices.

Monat	Durchschnittspreis
Januar	129 $
Februar	136 $
März	162 $
April	178 $
Mai	190 $
Juni	160 $
Juli	154 $
August	151 $
September	151 $
Oktober	147 $
November	127 $
Dezember	117 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $248	17	18	19
20	21	22	23	24 $151	25 $189	26 $230
27 $134	28 $126	29 $140	30 $138

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $142	2 $171	3 $189
4 $126	5 $138	6 $143	7 $143	8 $135	9 $166	10 $240
11 $123	12 $140	13 $152	14 $151	15 $145	16 $176	17 $202
18 $136	19 $140	20 $140	21 $142	22 $135	23	24 $301
25 $134	26 $134	27 $133	28 $134	29 $134	30 $130	31 $130

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 2 Queen-Betten, Flussblick

Zimmer, 1 King-Bett, barrierefrei, Badewanne (Mobility & Hearing)

Zimmer, 2 Queen-Betten

Zimmer, 1 King-Bett, barrierefrei (Mobility & Hearing, Roll-In Shower)

Zimmer, 1 King-Bett, barrierefrei, Flussblick (Hearing)

Zimmer, 1 King-Bett, Flussblick

Zimmer, 1 King-Bett, barrierefrei (Hearing)

Zimmer, 1 King-Bett, barrierefrei (Roll-In Shower)

Einzelzimmer, 1 King-Bett

Gästebewertungen

Fantastisch

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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