Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 5:30 AM to 8:30 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of CAD 15 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 00:00 and check-out is at 11:00. Early or late check-in/check-out may be available for an additional fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

Where is the property located in relation to key landmarks?

The property is located in Whitecourt, within a 15-minute walk of Scott Safety Centre and Allan & Jean Millar Centre. It is 0.9 mi (1.5 km) from Whitecourt and District Forest Interpretive Centre and 2.3 mi (3.7 km) from Rotary Park Outdoor Waterpark.

What are the policies for guests staying with children?

Up to 2 children aged 4 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of CAD 10 per stay, and rollaway beds are available for CAD 15 per night. Advance request or confirmation is required for both.

Cloud 9 Inn

What guests think

At Cloud 9 Inn, travellers consistently praise the genuinely friendly, accommodating staff, renovated and very clean rooms, and a hot, made-to-order breakfast that offers strong value for the price, making stays here feel welcoming and comfortable.

Many note the exterior looks dated and renovations are ongoing, with construction materials visible outside. Room comfort feedback highlights firm mattresses or bulky pillows for some, plus occasional warmth, noise from neighbours or trucks, or gaps around doors. Most find it convenient and quiet off the highway, with ample parking and pet-friendly options. Expect a budget-friendly stay with standout service and breakfast, and a few rough edges outside.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Exterior areas are dated and active renovations mean visible equipment, but core conveniences are solid: ample on-site parking (including space for trailers/semis), pet-friendly policies with outdoor space, designated smoking areas, and self-serve laundry.

Related guest reviews

10

Christopher

4 Dec 2024

·

Stayed 1 night

Great all around. Fast check in, nice clean room, comfortable bed, nice washroom. Laundry was available. Just what I need for a 1 night stay

10

Stacy

26 Jun 2024

·

Stayed 1 night

Check in was a breeze. Gentleman checking us in did not have any pet friendly rooms available so he gave us one of the newly remodeled rooms. It was very nice. Beds were comfy, smart tv, and parking (even with a trailer) was right outside our door.

10

Ryan

20 Mar 2025

·

Stayed 1 night

The buildings are being renovated and updated. My suite was properly cleaned and ready when i arrived. The bed was comfortable. The included Breakfast was great, the best I have had at a hotel in a long time. Unfortunately the gym was being renovated and was closed. I will surely stay here again.

10

Rafael

12 Feb 2024

·

Stayed 1 night

The customer service is amazing, the price is affordable, rooms are always very clean, parking is easy as I drive a truck with trailer, all the property is very safe.

10

Cassandra

13 Aug 2025

·

Stayed 3 nights

Everyone that we spoke to was very polite and friendly. They were all very personable and felt more like friends or family you hadnt seen in a while. We usually like to keep to ourselves and they were very respectful of that but were always there when we needed something. Great parking. Designated smoking areas. And they were doing construction throughout our stay and it was like they werent even there. Not bothersome at all. Very clean and recently renovated rooms. Overall very nice.

10

Derek

16 Dec 2024

·

Stayed 15 nights

The outside of the property is misleading for here. The rooms are nicely remodeled, easy parking at your door, rooms are serviced daily and the staff is friendly. This is my go to when I am here for work.

8

Dawn

5 Jun 2024

·

Stayed 1 night

The parking lot needs some work, other than that it was a great stay,

10

Nathan

16 Jun 2025

·

Stayed 1 night

Almost perfect. Its just the time that I checked in there's too many construction equipment's.

10

David

17 May 2024

·

Stayed 1 night

For an older motel it is in stages of remodeling and they are doing an excellent job! My room was very clean and fresh smelling. My room was in the rear section of the motel and it was very quiet. They have parking available for semis (which I was in) and RV’s with cameras watching that area. Pets are also allowed to stay, which is nice too!

10

Brent

16 Jun 2025

·

Stayed 1 night

Some of the rooms are under construction. Staff is super nice. LOTS of room for our dogs to play ball which is a must for us.

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Cleanliness

Reviews frequently describe rooms as very clean, with renovated spaces kept tidy; a few guests noted lapses like stained upholstery, musty linens, or missed cleaning details.

Related guest reviews

10

Catherine

15 Feb 2026

·

Stayed 1 night

Staff was very friendly, rooms were clean and newly renovated. Hot breakfast was good.

10

Hilary

30 Oct 2023

·

Stayed 1 night

Building exterior is misleading. The property looks old & run down. The rooms are renovated and sparking clean. Staff are hard-working and pleasant. Beds were comfy and the hotel was quiet. We really enjoyed our stay at this property and I will book here again.

10

Doraine

15 Dec 2025

·

Stayed 1 night

Clean well appointed rooms

8

Tracy

17 Oct 2024

·

Stayed 3 nights

Staff were super friendly! The included breakfast was good and fast. My only criticism for the room was a musty smell on the linens. The only other complaint, which was not at all the fault of Cloud 9, was the other guests were obnoxiously loud most of the night on the second night we stayed.

4

Pete

5 Oct 2025

·

Stayed 1 night

Very friendly staff and could see they are renovating but they have a lot of work ahead. I believe we stayed in a renovated room but the cleaning was just not kept up.

10

Hector

29 Jan 2025

·

Stayed 2 nights

Always helpful and friendly service. Rooms are clean and place is quiet.

10

Bernadine

1 Jun 2025

·

Stayed 1 night

The staff were so friendly. The room was very clean and the breakfast was very good. Price was unbeatable

10

Cathy

16 May 2025

·

Stayed 2 nights

The staff was very friendly and the rooms were 100% renovated properly. The room was quiet and super clean. They have a great breakfast with a sweet lady that works in the breakfast room. She makes your main breakfast for you hot and fresh plus there is lots of fruit yogurt muffins cookies juice coffee and tea. You will not go hungry here. The rims were a decent affordable price as well. We will be back

6

Marlon

15 Jul 2025

·

Stayed 1 night

Obvious stain on sofas

4

Matt

26 Jul 2025

·

Stayed 1 night

I'll start by saying I don't usually write reviews but this one deserves it. We were in a hotel/apartment building and the atmosphere was not comfortable. We arrived at midnight on a work trip. Upon entry to the room we had an immediate problem with no lighting, once we discovered the light was a malfunctioning sensor light we took the bulb out. Why there is a sensor light inside is odd. Then at 3am there was a constant banging noise for 2 hours 3-5am like someone was hitting a wall or door. 9am rolled around very quickly to drills and saws in the room directly beside us. I guess it was time to get up after 3.5 hours of sleep. Water pressure was terrible and we had dirty feet from the floor. Also the A/C unit had a dirty screen that I cleaned in the shower. Cloud 9 was more like Cell Block 9

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Rooms

Rooms are newly renovated, modern and often spacious, with some offering kitchenettes; many guests found them quiet and comfortable. Common drawbacks include firm mattresses or bulky pillows, occasional heat/A/C or door gap noise, and sporadic Wi-Fi/TV issues.

Related guest reviews

6

Michelle

23 Aug 2025

·

Stayed 1 night

Everything was great but mattresses were to hard

10

Cassie

17 Nov 2025

·

Stayed 1 night

Always a wonderful stay. Staff are very friendly and accommodating, rooms are always comfortable and clean. The renovated bathrooms are fantastic!

8

Darryl

30 Jun 2025

·

Stayed 1 night

I loved the breakfast area and the main lobby. Very vintage vibes and feel. I was first to stay in a newly renovated room and you can definitely tell that it's a renovation of an old structure. The hardwood floor and IKEA furniture makes it feel a bit cold, but the bed was comfortable and everything was clean. Traffic sounds are a bit on the noisy side. All in all, I would stay there again.

8

Emma

23 Sept 2023

·

Stayed 1 night

Not much to look at from the outside but room appeared recently renovated and was immaculately clean. Very friendly staff. Would definitely stay again. Only drawback is with room renovations, the doors don’t meet the floor leaving a gap of an inch. Let’s quite a bit of hallway noise in (not that there was much loud traffic, just easily audible).

8

Gerald

24 Aug 2023

·

Stayed 7 nights

Very friendly staff. Room was nice and modern looking. I had a kitchenette and it was more like a nice apartment than a motel room. Wifi was slow. The router must be far away from my room.

4

Mark

8 Jun 2024

·

Stayed 1 night

TV did not work. Wifi did not work. Next door neighbours is a condo unit with workers who were up very late and then up early. They were very loud and live there.

8

Shannon

3 May 2025

·

Stayed 2 nights

I stayed in a newly renovated room it was very clean and nice upgrades had been made to the room. The mattress was a bit firmer than I like. However received excellent service.

8

Nadine

25 Jan 2025

·

Stayed 1 night

The room I had, had been recently renovated. Very clean and all I needed was there. Bed was quite firm so my sleep wasn’t the best. Desk staff were very friendly. Did not have the breakfast.

6

Nathan

16 Feb 2025

·

Stayed 1 night

Older hotel that’s ok, the heat is in very high, makes it very hot at night. Decent stay for the money.

6

leona

22 Jan 2024

·

Stayed 2 nights

I found beds very firm. Pillows are terrible. Lumpy and overstuffed. Couldn't cool the room off either. Adjusted dial on rad with no difference in temperature for a 2 night stay. I was impressed with included breakfast and the room they hold it in. More than enough food.

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Service

Service stands out as genuinely friendly and accommodating, with quick check-in, upgrades, and prompt help when issues arise. Staff responsiveness is a consistent highlight across stays.

Related guest reviews

10

Isabelle

7 Mar 2025

·

Stayed 1 night

The rooms were immaculate, no old, stinky carpet, nicely, renovated, and fresh! Customer service was outstanding and breakfast was fresh and fabulous. We travel a lot, and I fully recommend this one for sure!

10

Marie

4 Apr 2024

·

Stayed 1 night

I ended up not staying as i ended up getting sick. They very kindly refinded my money even thiugh they didnt have to. If I need to be in Whitecourt again, I will definitely stay here.

10

Tiffany

8 Aug 2023

·

Stayed 1 night

We stayed here both on the way up and the way back from Northern BC. It was a perfect stay both times! The rooms were clean and comfortable with working AC, the breakfast room was cute and comfortable, and check in was easy. The biggest shining point with these guys though is the customer service! We were travelling with an infant and for both nights they made sure we had the crib in the room prior to arrival. When we needed help disassembling the crib to move it to the separate room (we stayed in a suite the second night so we had a separate space from the baby) the staff at the hotel were quick and happy to come help us out. Everyone we interacted with at this hotel was exceptionally friendly and welcoming. 10/10 will stay again and will recommend to anyone coming through.

10

laurette

26 Aug 2025

·

Stayed 1 night

The front desk person was very friendly upon our arrival. He upgraded us to a better room at no extra cost. The room had just been renovated and it was very modern and clean. The breakfast was plentiful and hot out of the kitchen. That was greatly appreciated.

10

Leonard

28 Sept 2024

·

Stayed 1 night

Excellent, freshly cooked breakfast served personally by friendly staff. The staff came to my room to clean up a spilled coffee in 5 minutes. Best value for money I’ve had in a long time. Definitely come back here

10

Carmon

21 Jun 2023

·

Stayed 1 night

Rooms are exceptionally clean. Beds are great with various pillow options. Staff is exceptionally friendly and helpful. Breakfast area again is exceptionally clean with staff being so welcoming and friendly. I would recommend this place if you want somewhere nice and clean and where you get treated like they truly are pleased to have you

10

Dave

13 Nov 2024

·

Stayed 1 night

The staff are always very friendly and accommodating

10

Lorne Crystal Takayla

1 May 2024

·

Stayed 1 night

Before choosing accommodations for the night, I read reviews across Whitecourt. I noted that though the price was exceptional, the reviews were about comfort, cleanliness, kindness and more. Everything went above and beyond so much that price became only a bonus to the stay. I can say with certainty that I not only would stay here again and recommend it but would forecast this location to be a brand new adventure within the next decade as they slowly renovate mechanically and esthetically over the years, starting in blocks of rooms and eventually in time the entire facility. The service was incredibly kind and accommodating, making one feel they were genuinely pleased to see me, have my business and able to do whatever I might need over and above to ensure my stay was prime. When I arrived at the room, I was so pleased with thr cleanliness, design and more. I'll try to post pictures. The bed suited my comfort levels perfectly. Breakfast (can you believe this price also included breakfast?) had an assortment of breads, fruits, yogurt, cereal, porridge, bacon, sausage, pancakes, coffee, milk, juices, condiments and more. Very good, very hot and a well spread, comfortable, clean dining room with outside entrance. Check in and check out was easy and kind. Please don't hesitate to give this old location a chance. You'll be incredibly pleased and surprised.

10

jerry

1 Apr 2023

·

Stayed 1 night

Staff is amazing on the front counter the breakfast. Family operated and they do a job 👍 Best bang for your buck bar non. Ice machine continually located with washers and dryers available for a small fee.

10

Stacey

9 Oct 2025

·

Stayed 1 night

The staff is always friendly no matter what time you arrive. The complimentary breakfast has fantastic service.. good food Great place to stay

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Location

Convenient just off the highway and close to restaurants and coffee, with many noting the set-back property feels quiet; parking directly outside some rooms aids easy access.

Related guest reviews

10

Carmon

28 Apr 2023

·

Stayed 1 night

Exceptional service , amazing breakfast and the property is so nice and clean. I would recommend trying this property out and many upgrades completed on units. The property is well offset from the highway so nice and quiet

10

Dave

6 Nov 2024

·

Stayed 9 nights

Very friendly staff, clean room. Excellent value considering I got a lovely newly renovated kitchenette for the same price everyone else was charging for a standard room. Comfortable bed, good linens. Nice location. Will be staying here every time I work in Whitecourt.

10

Wayne

28 Mar 2024

·

Stayed 1 night

Property was as advertised. Quiet

10

ralph

21 Jul 2024

·

Stayed 2 nights

Stayed here 2 times, clean rooms, laundry room, Close to a place to eat.

10

Chris

12 Jun 2025

·

Stayed 11 nights

Excellent check in and the room is clean. Hotel is undergoing Some Reno's so it's a bit busy and some Demolition materials Around as well convenient To get To as well

10

Kyle

23 Jun 2024

·

Stayed 1 night

Friendly welcoming staff. Clean, easily accessible. Great breakfast.

10

Rajpal

8 Jun 2023

·

Stayed 1 night

It is very convenient off the main highway. The front desk clerk was very helpful and the room was very clean. I would stay here again.

8

Mel

25 Nov 2024

·

Stayed 1 night

I was by myself and had an overnight stay due to weather conditions. This place was very reasonably priced, and was clean, quiet and had room for me to park a cargo trailer within the motel confines. Complete with a complimentary breakfast, it served me well.

8

Renee

20 May 2024

·

Stayed 1 night

This is a good location for a family to stay. The motel is old and in need of serious updating which is being done in stages. Our room was brand new with a full kitchen. We loved the motel feature with an external door and parking right outside. The breakfast was hot and generous servings. Would stay here again

8

ralph

26 Jun 2024

·

Stayed 2 nights

Stopped for 2 nights, close to Starbucks, restaurants and a very good ice-cream stand

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Dining

The hot, made-to-order breakfast earns strong praise for taste, portions and value, with attentive service. A few guests mention early closing times or an occasional miss.

Related guest reviews

8

Richard

6 May 2025

·

Stayed 1 night

Suite was newly renovated. Clean space. Breakfast was not good.

10

Karlene

5 Aug 2024

·

Stayed 1 night

Staff are friendly, I stayed in a newly renovated room and it was so cute and well set up. Great pricing and they even offered me a bowl for my dog. Breakfast was very good, and the dining area is so cute and clean.

8

Elisabeth

20 Feb 2024

·

Stayed 1 night

I love cloud 9. The people are so friendly. What I don't like is breakfast is too early stops at 9 o'clock. I wish it was until 10.

10

Leonard

28 Sept 2024

·

Stayed 1 night

Excellent, freshly cooked breakfast served personally by friendly staff. The staff came to my room to clean up a spilled coffee in 5 minutes. Best value for money I’ve had in a long time. Definitely come back here

10

Jack

2 Feb 2025

·

Stayed 1 night

It was a great stay. Served hot breakfast was fantastic!!

10

Jessica

24 Aug 2025

·

Stayed 2 nights

Great breakfast with lots of options, bery friendly and helpful staff.

10

Cathy

16 May 2025

·

Stayed 2 nights

The staff was very friendly and the rooms were 100% renovated properly. The room was quiet and super clean. They have a great breakfast with a sweet lady that works in the breakfast room. She makes your main breakfast for you hot and fresh plus there is lots of fruit yogurt muffins cookies juice coffee and tea. You will not go hungry here. The rims were a decent affordable price as well. We will be back

10

Stacey

9 Oct 2025

·

Stayed 1 night

The staff is always friendly no matter what time you arrive. The complimentary breakfast has fantastic service.. good food Great place to stay

10

Lucille

18 Jun 2024

·

Stayed 1 night

Very clean. Excellent breakfast.

8

Regina

19 May 2025

·

Stayed 1 night

This motel was obviously old and in need of renovations, it did look like the owner knew this and a lot of work was in progress. The room we stayed in had already been done, it was clean and everything in it was newer. The place that was set up as the breakfast room (included with our stay) was also nicely renovated and the breakfast being offered was the best of our entire trip.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $74	7 $72	8 $73	9 $67	10 $71
11 $71	12 $72	13 $72	14 $74	15 $74	16 $72	17 $74
18 $72	19 $73	20 $74	21 $74	22 $74	23 $74	24 $74
25 $74	26 $74	27 $74	28 $73	29 $74	30 $73	31 $74

Su	Mo	Tu	We	Th	Fr	Sa
1 $73	2 $74	3 $74	4 $71	5 $71	6 $71	7 $71
8 $71	9 $71	10 $71	11 $71	12 $72	13 $71	14 $71
15 $71	16 $71	17 $71	18 $71	19 $71	20 $71	21 $74
22 $71	23 $71	24 $71	25 $71	26 $71	27 $71	28 $71
29 $71	30 $72

Cloud 9 Inn

About this property

Location

Room options

Standard Room, 1 Queen Bed, Kitchen

Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly)

Room, 1 Queen Bed

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Standard Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen

Standard Condo, Multiple Beds, Kitchenette

Guest reviews of Cloud 9 Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Cloud 9 Inn

Prices for upcoming dates