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Metro Phoenix Extended Stay - 1 BR Deluxe

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Disfruta de una estancia en Glendale con piscina al aire libre, wifi gratuito y habitaciones decoradas individualmente con piscinas privadas.

Aparcamiento
WiFi gratuito
Piscina
Caja fuerte
Piscina al aire libre
Aparcamiento gratuito

Ubicación

North Black Canyon Highway 8242, Phoenix, Arizona, Estados Unidos

Más información sobre la ubicación

Opciones de habitación

Apartment

Detalles de la oferta

1 Cama Doble

y

1 Sofá Cama

Capacidad: 4

466 ft²

Balcón

Aire acondicionado

Calefacción

Cocina

Patio

Entrada privada

Reseñas de los huéspedes

7.3

Bueno

Basado en 125 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Metro Extended Stays Phoenix, las opiniones suelen mencionar amplias unidades tipo apartamentos con cocina completa y un práctico registro de entrada sin llave, pero muchos huéspedes informan sobre problemas importantes de limpieza, olores a humo y mantenimiento, además de inquietudes sobre la seguridad y los alrededores.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

¿Te ha sido útil?

Opiniones de los huéspedes

En Metro Extended Stays Phoenix, las opiniones suelen mencionar amplias unidades tipo apartamentos con cocina completa y un práctico registro de entrada sin llave, pero muchos huéspedes informan sobre problemas importantes de limpieza, olores a humo y mantenimiento, además de inquietudes sobre la seguridad y los alrededores.

Varias reseñas describen cucarachas y otras plagas, problemas para acceder a las habitaciones debido a cerraduras o códigos de puerta defectuosos, y televisores, electrodomésticos o agua caliente que no funcionan. Varios huéspedes apreciaron la amabilidad del personal, las patrullas de seguridad las 24 horas y el cómodo acceso a la autopista. Se mencionan instalaciones como la piscina y la lavandería, aunque la piscina a veces está cerrada o sin calefacción. Espere un alojamiento básico y espacioso con una variabilidad importante en las condiciones y la experiencia.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones incluyen entrada sin llave, patrullas de seguridad en el lugar y amplio estacionamiento; varios huéspedes también mencionan una piscina y una lavandería, aunque la piscina a veces está cerrada o sin calefacción. Se mencionan comodidades para mascotas, como un área para perros pequeños.

Reseñas de huéspedes relacionadas

2

Kristin

21 abr 2024

·

Se alojó 1 noche

Pool advertises heated 80 year round. The pool was absolutely freezing and kids could only stay in limited time. Definitely sketchy people walking around everywhere and roaches galore.

Pool advertises heated 80 year round. The pool was absolutely freezing and kids could only stay in limited time. Definitely sketchy people walking around everywhere and roaches galore.

10

melinda

12 jun 2024

·

Se alojó 1 noche

Easy-to-use code to enter room.

Easy-to-use code to enter room.

8

Jamie

11 jun 2024

·

Se alojó 1 noche

Security 24 hours a day

Security 24 hours a day

8

Jamie

21 may 2024

·

Se alojó 1 noche

Pets are welcomed and one thing that I found really cool is the fact that they have a little dog park, i.e. a fenced in area for your dogs to run around in and even has benches for you to sit while they handle their business.

Pets are welcomed and one thing that I found really cool is the fact that they have a little dog park, i.e. a fenced in area for your dogs to run around in and even has benches for you to sit while they handle their business.

8

Nathan

31 jul 2025

·

Se alojó 1 noche

The pool wasn’t open

The pool wasn’t open

10

melinda

12 jun 2024

·

Se alojó 2 noches

Keyless check in.

Keyless check in.

10

Tishandra

30 abr 2025

·

Se alojó 2 noches

Definitely convenient..great for last min BIG FAMILIES...VERY ROOMY HAD EVERYTHING THAT U WOULD NORMALLY NEED EVERY DAY..GREAT POOL ...BUT THERE'S NO SMOKING ..N NO DESIGNATED AREAS TO SMOKE .

Definitely convenient..great for last min BIG FAMILIES...VERY ROOMY HAD EVERYTHING THAT U WOULD NORMALLY NEED EVERY DAY..GREAT POOL ...BUT THERE'S NO SMOKING ..N NO DESIGNATED AREAS TO SMOKE .

10

FATIMA

21 feb 2025

·

Se alojó 1 noche

Plenty of parking

Plenty of parking

10

Tara

20 nov 2024

·

Se alojó 1 noche

I like security drives around for safety. They are nice

I like security drives around for safety. They are nice

10

Tara

31 oct 2024

·

Se alojó 1 noche

Laundry room ideas are amazing

Laundry room ideas are amazing

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las preocupaciones sobre la limpieza son recurrentes: muchas reseñas informan sobre fuertes olores a humo, cucarachas y otros insectos, ropa de cama manchada o sucia, basura en las áreas comunes y moho o mugre. Algunos huéspedes encontraron las unidades limpias, pero en general los estándares parecen deficientes.

Reseñas de huéspedes relacionadas

4

Katey

2 may 2025

·

Se alojó 3 noches

It’s nothing like the pics they display on Expedia. The listing said 2 bedroom it’s not a 2 bedroom there is a bed in the middle of living room and one upstairs in an open loft, the smell was horrible. There was a closet full of trash and flies were there. There was no remotes for both tvs. Maintenance came and brought remotes but tv don’t even work no cable. The management was nice and accommodating but it was a horrible experience as it was very uncomfortable and not pleasant at all.

It’s nothing like the pics they display on Expedia. The listing said 2 bedroom it’s not a 2 bedroom there is a bed in the middle of living room and one upstairs in an open loft, the smell was horrible. There was a closet full of trash and flies were there. There was no remotes for both tvs. Maintenance came and brought remotes but tv don’t even work no cable. The management was nice and accommodating but it was a horrible experience as it was very uncomfortable and not pleasant at all.

2

Tasha

9 mar 2025

·

Se alojó 1 noche

I checked out after the first hour and half of checking in. I noticed 2 roaches one of which was on my bed. No way would i stay the night there. I contacted property and no solution or refund. I contacted hotel.com and no solution or refund. I checked into another hotel for the night.

I checked out after the first hour and half of checking in. I noticed 2 roaches one of which was on my bed. No way would i stay the night there. I contacted property and no solution or refund. I contacted hotel.com and no solution or refund. I checked into another hotel for the night.

2

Tyler

3 nov 2025

·

Se alojó 3 noches

Do not stay at this location! Check in at the front desk is only available 4-5:30pm. I believe they do this so they don’t have to come face to face with disgusted customers. We had 5 rooms booked (three of which were 6 bedroom occupants.) Mowt rooms had no bedding, bugs and cockroaches scattered when the e opened the doors, the hallway of two rooms was matted with dog fur, towels had hairs, bathrooms were dirty and room floors were filthy. The pictures online ate a completely false representation of what this facility looks like. Management was difficult to impossible to work with. We were promised a refund when we couldn’t stay there and are now fighting to receive that refund.

Do not stay at this location! Check in at the front desk is only available 4-5:30pm. I believe they do this so they don’t have to come face to face with disgusted customers. We had 5 rooms booked (three of which were 6 bedroom occupants.) Mowt rooms had no bedding, bugs and cockroaches scattered when the e opened the doors, the hallway of two rooms was matted with dog fur, towels had hairs, bathrooms were dirty and room floors were filthy. The pictures online ate a completely false representation of what this facility looks like. Management was difficult to impossible to work with. We were promised a refund when we couldn’t stay there and are now fighting to receive that refund.

2

Melissa

21 feb 2025

·

Se alojó 1 noche

The room smelled horribly of cigarette smoke. There were dirty wash rags in the shower. There was a dirty plate in the kitchen cabinet. There was leftover food in the refrigerator. There was only two towels when I had three people and I booked a room for three people, I called the number And the lady said that she would send down towels. There were no pillowcases on the pillows. She said she would send those down. We never saw anyone. It was absolutely a disgusting room and I will never stay at this facility again.

The room smelled horribly of cigarette smoke. There were dirty wash rags in the shower. There was a dirty plate in the kitchen cabinet. There was leftover food in the refrigerator. There was only two towels when I had three people and I booked a room for three people, I called the number And the lady said that she would send down towels. There were no pillowcases on the pillows. She said she would send those down. We never saw anyone. It was absolutely a disgusting room and I will never stay at this facility again.

2

christopher

30 sept 2024

·

Se alojó 2 noches

First off...the smell was awful!!! The floor was dirty and sticky. Everuthing was very dated, damaged and filthy. Right outside the door there was human waste. We stayed no longer than 5 min but was refused a refund.

First off...the smell was awful!!! The floor was dirty and sticky. Everuthing was very dated, damaged and filthy. Right outside the door there was human waste. We stayed no longer than 5 min but was refused a refund.

2

Sophiena

1 ago 2025

·

Se alojó 1 noche

The property dirty and unsafe The rooms are not clean and smelly The rooms smell like cigarette smell

The property dirty and unsafe The rooms are not clean and smelly The rooms smell like cigarette smell

2

Jessica

9 mar 2025

·

Se alojó 2 noches

Absolutely disgusting! Do not stay here. There was at least 8 piles of poop by the door and not all were from animals. The room smelled like the outside looked. Horrible communication. Terrible terrible terrible. We left and gladly payed more for a better place!!!!

Absolutely disgusting! Do not stay here. There was at least 8 piles of poop by the door and not all were from animals. The room smelled like the outside looked. Horrible communication. Terrible terrible terrible. We left and gladly payed more for a better place!!!!

2

Bianca

16 oct 2025

·

Se alojó 1 noche

It was horrible, stank of smoke caused asthma issues, both electrical and plumbing werent working well, a shower was broken, outlets didnt work, closet doors and restroom doors were hanging broken, there were stains everywhere (walls, restrooms, lamps, etc.), communication was difficult, we waited 1.5 hrs to even enter room, and we saw roaches, there was also trash right outside, ac didn't work either.

It was horrible, stank of smoke caused asthma issues, both electrical and plumbing werent working well, a shower was broken, outlets didnt work, closet doors and restroom doors were hanging broken, there were stains everywhere (walls, restrooms, lamps, etc.), communication was difficult, we waited 1.5 hrs to even enter room, and we saw roaches, there was also trash right outside, ac didn't work either.

2

Denise

24 mar 2024

·

Se alojó 1 noche

Absolutely disgusting! Cockroaches, blood, door wouldn’t open using code, door doesn’t close completely, doorbell is attached to fire alarm, I have never felt so dirty in my life!

Absolutely disgusting! Cockroaches, blood, door wouldn’t open using code, door doesn’t close completely, doorbell is attached to fire alarm, I have never felt so dirty in my life!

2

Keithon

18 mar 2025

·

Se alojó 1 noche

The property was the most cleanest place I have ever seen. Dirty sheets, roaches on the wall, dead roaches on the corner of the kitchen, the entire place smelled of smoke, the bed itself was disguising big blood stains on the bed I have pictures of the entire stay. I had to not only purchase cleaning products but the staff provided some equipment after 2half hours of request for me to clean the entire place from top to bottom I’m requesting my money back the property itself advise I had to speak with Expedia because I book thru them

The property was the most cleanest place I have ever seen. Dirty sheets, roaches on the wall, dead roaches on the corner of the kitchen, the entire place smelled of smoke, the bed itself was disguising big blood stains on the bed I have pictures of the entire stay. I had to not only purchase cleaning products but the staff provided some equipment after 2half hours of request for me to clean the entire place from top to bottom I’m requesting my money back the property itself advise I had to speak with Expedia because I book thru them

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las unidades son tipo apartamento y generalmente espaciosas con cocinas completas, pero muchas se sienten anticuadas y muestran signos de desgaste. Numerosos informes mencionan artículos rotos o faltantes (cerraduras o códigos de puerta, televisores, aire acondicionado o agua caliente) y ruido de los vecinos.

Reseñas de huéspedes relacionadas

6

Emran

2 jul 2025

·

Se alojó 5 noches

Too slow to respond to AC issue on a very hot day. Took 2 + hours to move me to a different unit. Unit had no waste bins and no hooks to hang towels.

Too slow to respond to AC issue on a very hot day. Took 2 + hours to move me to a different unit. Unit had no waste bins and no hooks to hang towels.

6

William

22 feb 2025

·

Se alojó 2 noches

The bedroom is clean & spacious. No hot water at 8a to 9am.

The bedroom is clean & spacious. No hot water at 8a to 9am.

4

Sharma

23 mar 2025

·

Se alojó 3 noches

If you’re just looking for a place to sleep and you don’t mind stale smells, scratched up furniture, mouse droppings and roach eggs, a loud ice maker and sketchy men walking around with their hands in their pants then you found the right place. If I was traveling without my husband I wouldn’t have stayed. I called the staff and complained but when she showed up and I told her about my concerns. She just asked was that it? I guess that was all normal for them. Not at all as nice as the pictures describe. It was old and outdated, like a ghetto apartment complex.

If you’re just looking for a place to sleep and you don’t mind stale smells, scratched up furniture, mouse droppings and roach eggs, a loud ice maker and sketchy men walking around with their hands in their pants then you found the right place. If I was traveling without my husband I wouldn’t have stayed. I called the staff and complained but when she showed up and I told her about my concerns. She just asked was that it? I guess that was all normal for them. Not at all as nice as the pictures describe. It was old and outdated, like a ghetto apartment complex.

6

Ashlyn

11 may 2025

·

Se alojó 2 noches

The pictures are very deceiving. Many things were broken upon arrival. And it is far from renovated. I felt like the area and safety protocols were not that safe. However, the bed and sheets were clean and I didn’t see any bugs.

The pictures are very deceiving. Many things were broken upon arrival. And it is far from renovated. I felt like the area and safety protocols were not that safe. However, the bed and sheets were clean and I didn’t see any bugs.

4

Darryl

6 jul 2025

·

Se alojó 1 noche

No towels, no dishes, no pots or pans, no silverware, microwave doesn't work (doesn't heat), ac was great, pin code doesn't work, but employees had to get hard key to let me in my reserved room.

No towels, no dishes, no pots or pans, no silverware, microwave doesn't work (doesn't heat), ac was great, pin code doesn't work, but employees had to get hard key to let me in my reserved room.

6

Tiffany

5 may 2025

·

Se alojó 2 noches

I like the pre check-in aspect of the stay, however, the room we were assigned to had issues with the door lock. The code we were given did not open the door and we had to have maintenance or security come let us in at arrival (10:30 pm) and any other time we left and returned over our 2 day stay. The room had multiple dead cockroaches on the floors and in the pull out couch bed that my son slept on (after we changed the bedding). The space was a good size and the room was comfortable. The staff were very friendly and helpful.

I like the pre check-in aspect of the stay, however, the room we were assigned to had issues with the door lock. The code we were given did not open the door and we had to have maintenance or security come let us in at arrival (10:30 pm) and any other time we left and returned over our 2 day stay. The room had multiple dead cockroaches on the floors and in the pull out couch bed that my son slept on (after we changed the bedding). The space was a good size and the room was comfortable. The staff were very friendly and helpful.

6

Ma Corinne

13 abr 2025

·

Se alojó 1 noche

We felt unsafe at night and I wasn’t able to sleep much because of the noisy neighbors smoking, talking and drinking next door. Amenities were nice like having your own kitchen and there were extra plates and utensils. But you can tell doors were dated and a little damaged. There was a little smoke smell when we opened the door to enter the room.

We felt unsafe at night and I wasn’t able to sleep much because of the noisy neighbors smoking, talking and drinking next door. Amenities were nice like having your own kitchen and there were extra plates and utensils. But you can tell doors were dated and a little damaged. There was a little smoke smell when we opened the door to enter the room.

4

Kris

24 feb 2025

·

Se alojó 2 noches

Unit was in process of being remodeled but furniture was old and chairs had stains on them. There was carpet on the stairs that had stains on it. Unit sleeps six but there were no bowls and only 3 spoons. No coffee maker or can opener. Cable was not setup. The staff was nice and when I asked we got some bowls and a coffee maker. I think they are trying to improve the property but still rough around the edges. Not the best area but had no issues with noise or safety.

Unit was in process of being remodeled but furniture was old and chairs had stains on them. There was carpet on the stairs that had stains on it. Unit sleeps six but there were no bowls and only 3 spoons. No coffee maker or can opener. Cable was not setup. The staff was nice and when I asked we got some bowls and a coffee maker. I think they are trying to improve the property but still rough around the edges. Not the best area but had no issues with noise or safety.

4

Derrek

30 sept 2024

·

Se alojó 2 noches

I’m not gon hold you if it wasn’t for the roaches and the smell it would be a solid stay. The room has a kitchen, dishwasher, fridge and microwave all pluses. But yeah them roaches and that smell. As well as the nosiest guests I could have imagined across the hall from us - literally sounded like they were having a party. If it wasn’t for those things I’d give it a solid 3.5 maybe 4 outta 5. The WiFi works great as well. But yeah the place could just use a deep cleaning all around.

I’m not gon hold you if it wasn’t for the roaches and the smell it would be a solid stay. The room has a kitchen, dishwasher, fridge and microwave all pluses. But yeah them roaches and that smell. As well as the nosiest guests I could have imagined across the hall from us - literally sounded like they were having a party. If it wasn’t for those things I’d give it a solid 3.5 maybe 4 outta 5. The WiFi works great as well. But yeah the place could just use a deep cleaning all around.

4

Colin

24 feb 2025

·

Se alojó 1 noche

allot of traffic noise and place. Its a old property which they are starting to fix. Patio Door wouldn't lock so they have a lock slide option at bottom of door. Room was clean enough. But personally I would not stay there again

allot of traffic noise and place. Its a old property which they are starting to fix. Patio Door wouldn't lock so they have a lock slide option at bottom of door. Room was clean enough. But personally I would not stay there again

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Las opiniones son variadas: algunos huéspedes elogian al personal amable y servicial y el registro de entrada sencillo, mientras que otros citan un horario de atención limitado, una mala comunicación, una respuesta lenta y dificultades con los reembolsos.

Reseñas de huéspedes relacionadas

6

Tia M

20 feb 2025

·

Se alojó 3 noches

The property was more occupied by residents instead of visitors which I wasn't aware of yntil I reached the property. I had no iron. I called for one at 11am. At 3pm I called Expidia who was told the iron would be sent right away. I NEVER RECEIVED THE IRON!!! Returned to my room on 2/19/2025 at 6:30 and wasn't able to get in. Went to the front to find the desk clerk leaving so she ignored me buzzing. Called the number to find the office closed at 5:30pm. Went back and the lock code woeked. I slept with the chair under the door and my door lock purchased from AMAZON. Luckily I cime prepared to clean myself. There was dried food on the microwave buttons, dried food in the sink, dried food on the kitchen table, the kitchen table and chairs need to be replaced. THERE IS BLOOD ON THE WALLS. Which I DID NOT TOUCH. I will not return to this location, 3 out of 10 I wouldn't recommend.

The property was more occupied by residents instead of visitors which I wasn't aware of yntil I reached the property. I had no iron. I called for one at 11am. At 3pm I called Expidia who was told the iron would be sent right away. I NEVER RECEIVED THE IRON!!! Returned to my room on 2/19/2025 at 6:30 and wasn't able to get in. Went to the front to find the desk clerk leaving so she ignored me buzzing. Called the number to find the office closed at 5:30pm. Went back and the lock code woeked. I slept with the chair under the door and my door lock purchased from AMAZON. Luckily I cime prepared to clean myself. There was dried food on the microwave buttons, dried food in the sink, dried food on the kitchen table, the kitchen table and chairs need to be replaced. THERE IS BLOOD ON THE WALLS. Which I DID NOT TOUCH. I will not return to this location, 3 out of 10 I wouldn't recommend.

10

Jennifer

15 mar 2025

·

Se alojó 1 noche

Rooms were a great size and clean. Front desk is awesome and helpful, and if it's after hours the number you need to call answers right away and can help with any issues

Rooms were a great size and clean. Front desk is awesome and helpful, and if it's after hours the number you need to call answers right away and can help with any issues

10

Crystal

12 may 2025

·

Se alojó 1 noche

Our AC went out and had to get a spot really quick, even after hours they were quick to get us in a place of coolness for the night. Thank you

Our AC went out and had to get a spot really quick, even after hours they were quick to get us in a place of coolness for the night. Thank you

4

John

29 abr 2024

·

Se alojó 1 noche

Office didn’t have record of our registration so we had to wait for them to find it and get us a room. The grounds were a little trashed and the tv in our room didn’t work. You can’t adjust the air and there isn’t any fans so it was stuffy for a bit. If you just need a bed for a night and don’t mind a lower level hotel then it was passable for a night.

Office didn’t have record of our registration so we had to wait for them to find it and get us a room. The grounds were a little trashed and the tv in our room didn’t work. You can’t adjust the air and there isn’t any fans so it was stuffy for a bit. If you just need a bed for a night and don’t mind a lower level hotel then it was passable for a night.

8

Kimberly

10 may 2024

·

Se alojó 1 noche

Stay was good. Front desk staff is very friendly and responsive.

Stay was good. Front desk staff is very friendly and responsive.

8

DORA

10 mar 2025

·

Se alojó 1 noche

Check in is very confusing, the staff was difficult to understand, she spoke with a mouthful of chips, ice, I'm not sure what she was crunching on while speaking, the front lobby was very disappointing, not inviting at all, did not appear clean or cleaned for awhile,there was a door off the hinges leaning on a random wall, large refrigerator in the side of the room.... However, I was more pleased with the room, it was clean, no roaches noticed.

Check in is very confusing, the staff was difficult to understand, she spoke with a mouthful of chips, ice, I'm not sure what she was crunching on while speaking, the front lobby was very disappointing, not inviting at all, did not appear clean or cleaned for awhile,there was a door off the hinges leaning on a random wall, large refrigerator in the side of the room.... However, I was more pleased with the room, it was clean, no roaches noticed.

2

Jagger

2 feb 2025

·

Se alojó 1 noche

Well since they are going to be this way and not refund you after a terrible experience here we go…. I already filed a claim for my stay and I didn’t get any response or help. This issue is not being taken serious and it is extremely serious. I still have an itchy rash from sleeping in that bed and my eye was red all day. It was unhealthy to be in that room. The pillow stunk and were stained, it smelt like feces by the headboard and pillows, the whole room had roaches coming out from behind the doors, everything was dirty. The room had an extreme strong odor walking in and there was homeless people camping outside the door shooting up drugs…. I felt like i Was living in a slum and none of the online advertisements even come close to how it is in reality. I almost didn’t stay as it didn’t feel safe, people were making noise all night outside my door all night I will not be coming back again and I am taking this serious. I have photos and videos of everything.

Well since they are going to be this way and not refund you after a terrible experience here we go…. I already filed a claim for my stay and I didn’t get any response or help. This issue is not being taken serious and it is extremely serious. I still have an itchy rash from sleeping in that bed and my eye was red all day. It was unhealthy to be in that room. The pillow stunk and were stained, it smelt like feces by the headboard and pillows, the whole room had roaches coming out from behind the doors, everything was dirty. The room had an extreme strong odor walking in and there was homeless people camping outside the door shooting up drugs…. I felt like i Was living in a slum and none of the online advertisements even come close to how it is in reality. I almost didn’t stay as it didn’t feel safe, people were making noise all night outside my door all night I will not be coming back again and I am taking this serious. I have photos and videos of everything.

2

Kameron

24 mar 2024

·

Se alojó 1 noche

Because we booked later in the evening we called the hotel prior and asked about hotel hours someone spoke to us and Said we could be in between 10-12 we arrived at12 and we're told it would be ready between 3-4 The front desk was nice however is in the back office is definitely not. We were given the room about 1.5 hours later. My spouse and I were being intimate and someone with the door code walked in on us. That was very traumatizing and surprising. The TV never worked and none ever came up to fix it. The next morning the line again was huge as it was to check in. After being in line for a while I asked them if they could at least accommodate us with some time to make up for the time they didn't give us. She said she could give us 30 minutes which h then would be 11. I accepted since that was the only offer I wish they would have reemburse our money when the room wasn't ready we spent 4 hours in acar waiting. Then it took then so long to let me back in the room that it was almost 11 anyway. We moved some stuff out of the room and it was locked so we were not able to to get our food out of the fridge which we spent money on. Even the food that was in the pot was left behind because we were locked out. This place was rude. Very beautiful very nice unfortunately I feel they say whatever they think you want to hear even if they can't deliver what they promise We both had allergies because the room was completely filled with cat urine and cat spray. Roaches too.

Because we booked later in the evening we called the hotel prior and asked about hotel hours someone spoke to us and Said we could be in between 10-12 we arrived at12 and we're told it would be ready between 3-4 The front desk was nice however is in the back office is definitely not. We were given the room about 1.5 hours later. My spouse and I were being intimate and someone with the door code walked in on us. That was very traumatizing and surprising. The TV never worked and none ever came up to fix it. The next morning the line again was huge as it was to check in. After being in line for a while I asked them if they could at least accommodate us with some time to make up for the time they didn't give us. She said she could give us 30 minutes which h then would be 11. I accepted since that was the only offer I wish they would have reemburse our money when the room wasn't ready we spent 4 hours in acar waiting. Then it took then so long to let me back in the room that it was almost 11 anyway. We moved some stuff out of the room and it was locked so we were not able to to get our food out of the fridge which we spent money on. Even the food that was in the pot was left behind because we were locked out. This place was rude. Very beautiful very nice unfortunately I feel they say whatever they think you want to hear even if they can't deliver what they promise We both had allergies because the room was completely filled with cat urine and cat spray. Roaches too.

10

Michael

19 nov 2025

·

Se alojó 6 noches

Great staff. Clean room

Great staff. Clean room

10

Micheal

15 abr 2025

·

Se alojó 1 noche

Well I kinda questioning the stay wasnt to sure bout the area. But after the first and second stay its been great this is the only place that makes it very easy to check in and out and if you need to extend your stay its the greatest of all so fast and convenient for you to do. I would gladly recommend this place for any type of stay.

Well I kinda questioning the stay wasnt to sure bout the area. But after the first and second stay its been great this is the only place that makes it very easy to check in and out and if you need to extend your stay its the greatest of all so fast and convenient for you to do. I would gladly recommend this place for any type of stay.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Conveniente para la I-17 y tiendas/restaurantes, pero a muchos huéspedes les pareció que el área circundante era un poco peligrosa, con gente merodeando y problemas de seguridad; algunos mencionaron el ruido de la autopista y del lugar.

Reseñas de huéspedes relacionadas

4

diane

17 feb 2025

·

Se alojó 2 noches

In a bad area and run down. Did not feel safe. Unit was old and needed some repairs.

In a bad area and run down. Did not feel safe. Unit was old and needed some repairs.

10

melinda

2 may 2024

·

You cannot "back up" park your vehicle.

You cannot "back up" park your vehicle.

10

FATIMA

22 feb 2025

·

Se alojó 1 noche

Right off of I-17. Midtown location

Right off of I-17. Midtown location

10

FATIMA

21 feb 2025

·

Se alojó 1 noche

Close to restaurants and shopping

Close to restaurants and shopping

10

Emily

14 nov 2024

·

Se alojó 1 noche

Good place for long stays, has everything you need - wifi, cable, furniture, dishes, pots/pans, a pool, and can have your mail sent to the office.

Good place for long stays, has everything you need - wifi, cable, furniture, dishes, pots/pans, a pool, and can have your mail sent to the office.

8

Jamie

27 may 2024

·

Se alojó 2 noches

Surprisingly its real queit around here given how close it is to the freeway

Surprisingly its real queit around here given how close it is to the freeway

8

Jamie

21 jun 2024

·

Se alojó 1 noche

Very close to walmart and what once was known as metro center...so lots of shopping close by!!!

Very close to walmart and what once was known as metro center...so lots of shopping close by!!!

2

Carnell

2 may 2025

·

Se alojó 3 noches

Close to highway, Bar b q

Close to highway, Bar b q

8

Stoney

7 sept 2024

·

Se alojó 1 noche

The property overall is pretty good the neighborhood not so much...

The property overall is pretty good the neighborhood not so much...

2

Deserie

20 feb 2025

·

Se alojó 2 noches

The area was not in a great location. Right next to this all inclusive living were a lot of homeless and not lighted properly. Those already staying there were not friendly at all.

The area was not in a great location. Right next to this all inclusive living were a lot of homeless and not lighted properly. Those already staying there were not friendly at all.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

2

Arturo

19 feb 2026

·

Se alojó 1 noche

El personal nos dejó esperando más de 30 min antes de proporcionarnos un código de entrada, al entrar al baño de la habitación encontré dos manchas de sangre en la tina y la llave de agua de esta misma no cerraba, el cuarto estaba en condiciones decadentes y antihigiénicas. Me cambiaron de cuarto y en el segundo cuarto había pelos pubicos en la tina, manchas de corrosión, la llave tampoco cerraba y había suciedad dentro de la tina y del cuarto en general, en el retrete había cabello y para acompañar un horrible olor a marihuana dentro del cuarto y a pipi fuera de este nos acompañaba. Barrio horrible, estadía HORRIBLE. Fui completamente engañado por las imágenes.

El personal nos dejó esperando más de 30 min antes de proporcionarnos un código de entrada, al entrar al baño de la habitación encontré dos manchas de sangre en la tina y la llave de agua de esta misma no cerraba, el cuarto estaba en condiciones decadentes y antihigiénicas. Me cambiaron de cuarto y en el segundo cuarto había pelos pubicos en la tina, manchas de corrosión, la llave tampoco cerraba y había suciedad dentro de la tina y del cuarto en general, en el retrete había cabello y para acompañar un horrible olor a marihuana dentro del cuarto y a pipi fuera de este nos acompañaba. Barrio horrible, estadía HORRIBLE. Fui completamente engañado por las imágenes.

2

Liz Angela

1 feb 2026

·

Se alojó 1 noche

horrible estuvo todo

horrible estuvo todo

2

Aglael

3 ene 2026

·

Se alojó 3 noches

La cama y almohadas confortables pero el segundo dia aparecieron Cucarachas pequeñas, se estanca el agua en el lavabo del baño, me pedían volver a pagar el depósito pero demostré que ya lo habia pagado en línea , demasiado ruido de los residentes del lugar incluiso durante las madrugadas, personas aparentemente drogadas en los jardines, no nos dio comfianza el lugar

La cama y almohadas confortables pero el segundo dia aparecieron Cucarachas pequeñas, se estanca el agua en el lavabo del baño, me pedían volver a pagar el depósito pero demostré que ya lo habia pagado en línea , demasiado ruido de los residentes del lugar incluiso durante las madrugadas, personas aparentemente drogadas en los jardines, no nos dio comfianza el lugar

6

Rubén

19 nov 2025

·

Se alojó 1 noche

Muy bien gracias

Muy bien gracias

2

Silvano

10 nov 2024

·

Se alojó 1 noche

Muy mal hotel, la recepción estaba cerrada, eran las 12 de la noche y no podía entrar a mi cuarto. A la 1 am entramos por qué nadie contestaba el teléfono

Muy mal hotel, la recepción estaba cerrada, eran las 12 de la noche y no podía entrar a mi cuarto. A la 1 am entramos por qué nadie contestaba el teléfono

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 00:00

Antes de la(s) 10:00

Interesante

Políticas e información adicionales sobre esta propiedad.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

septiembre 2026

DO	LU	MA	MI	JU	VI	SA
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $66	16 $69	17 $72	18 $79	19 $79
20 $73	21 $72	22 $73	23 $73	24 $73	25 $80	26 $81
27 $73	28 $74	29 $74	30 $71

octubre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

La hora de entrada comienza a las 16:00 La hora de salida termina a las 10:00

El check in debe realizarlo alguien que tenga al menos 21 años.

Requisitos de edad
La edad mínima para el registro es de 21 años

Mascotas
Número máximo de mascotas por habitación 11; Peso máximo de la mascota (por mascota) en lb es 3030; Peso máximo de la mascota (por mascota) en kg es 1414; Se permiten animales de servicio; No se pueden dejar las mascotas sin supervisión; Los animales de servicio están exentos de cargos/restricciones; Solo se permiten perros; Se admiten mascotas; Depósito de mascota: USD 50 por estancia; Cargo por mascota: USD 5 por alojamiento, por día; Los animales de servicio están exentos de cargos;

Servicios de recepción
El registro y la salida sin contacto están disponibles; La recepción está abierta diariamente de 09:00 a 17:00. Antes de la llegada, los huéspedes deben completar el registro en línea con el alojamiento a través de un enlace seguro. Se pedirá a los huéspedes que proporcionen al alojamiento una copia de su identificación oficial con foto antes de su llegada. Los huéspedes recibirán un correo electrónico dentro de las 24 horas previas a su llegada con las instrucciones de registro y los detalles de la cerradura inteligente. La recepción cuenta con personal durante horarios limitados. El titular de la tarjeta de crédito utilizada para realizar la reserva debe presentarla al registrarse junto con una identificación con foto coincidente. Otros arreglos deben coordinarse con el alojamiento antes de la llegada. La información proporcionada por el alojamiento puede ser traducida utilizando herramientas de traducción automática.

Identificación
Es posible que se requiera una identificación oficial con foto y una tarjeta de crédito al momento del registro para gastos imprevistos;

Política de niños y camas supletorias
Pueden aplicarse cargos por persona adicional y estos pueden variar según la política del alojamiento; Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas, que pueden no ser adecuados para niños; si tienes dudas, te recomendamos contactar al alojamiento antes de tu llegada para confirmar que pueden alojarte en una habitación adecuada;

Cargos y tasas obligatorios

Se te pedirá que pagues los siguientes cargos en el alojamiento. Los cargos pueden incluir los impuestos aplicables:

Se cobrará un depósito por daños de USD 100.00 antes del registro.