Windsor Tower Hotel

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On the plus side the room was clean and the bed was comfortable. The buffet breakfast was excellent, really top quality breakfast. On the downside there was no tea/coffee making facility in the room. Had to pay for a bottle of still water on check out. Nearly every other hotel I stay in would have complimentary water. The staff at the pool bar were not very friendly at all (maybe we caught them on a bad couple of days).

Wonderful place .

Room was clean, staff very helpful, pool and sauna clean and well maintained, excellent breakfast and free activities (exercise, yoga and stretching) included. Excellent italian/pizza themed restaurant in the building. Good selection of restaurants/bars nearby. Downsides/hotel. no kettle/tea/coffee in the room. Bottled water in the fridge priced as at airports, the cafeteria does not have water refill station (the breakfast water stations have note not to refill, duly ignored by some guests despite reasonable hygiene reasons). !!The hotel could do much better on this, especially that there is no close supermarket near by (at least within my walking safety limits, one needs an uber/taxi, see below for security). Only staff at the reception/restaurant and phone helpline speak good english, outside this hard to communicate (esp. bell boy team, sports activity teams). My door card died on me twice (+once on a friend) requiring to rush back back to reception to get a replacement (Unsure, if this is security measure to make sure the guests are alive (along the inevitable in many hotels now daily calls if you hang out privacy notice) or a tech glitch...) Downsides - general/area. While not a favela, I heard a conference attendee was robbed at gunpoint on street between Tower and Atlantico, another friend had belongings stolen on the beach. There is a lot of visible security, unsure what they do beside the show. Definitely far more action is needed from the Brazilian government.