Name: Novotel Arica
Address: AV RAUL PEY CASADO 2690, Arica, Chile, Arica, Arica Province, Chile
Rating: 9.1

Guest reviews

9.1

Superb

Based on 145 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Novotel Arica is praised for its modern setting by the beach and overall cleanliness, while recurring critiques include some service and payment issues, uneven breakfast execution, and weekend noise from nearby nightlife affecting sensitive sleepers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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8

Thierry

Feb 8, 2026

·

Stayed 3 nights

Bon hôtel excellent restaurant

2

Mario

Oct 13, 2025

·

Stayed 1 night

I made a reservation for the biggest room. Mini fridge: empty. I asked for 3 water bottles at 3 AM. I have to go to the front desk to get them twice, one for pick them up and then another one to grab my wallet and for them. I asked them to charge it to my room, the answer was NO. Coach need a new fabric, windows needs to be cleaned also. Very dissapounted.

10

Oscar

Oct 2, 2025

·

Stayed 2 nights

Excellent

10

Jose Luis

Sep 23, 2025

·

Stayed 1 night

Thank you!

10

Louis

Apr 29, 2025

·

Stayed 2 nights

Place was great. Great big window with a view of the sea. Fantastic shower. Great location by the beach. Very good complimentary breakfast. Staff is friendly and helpfull. Can't recommend this place enough.

AV RAUL PEY CASADO 2690, Arica, Chile

Location

With a stay at Novotel Arica in Arica, you'll be near the airport, just a 3-minute walk from Chinchorro Beach and 11 minutes by foot from Las Machas Beach. This beach hotel is 1.1 mi (1.7 km) from Parque Nacional Lauca and 1.3 mi (2.1 km) from Humedal del Rio Lluta.

Chinchorro Beach(0.2 miles)

Las Machas Beach(0.6 miles)

Parque Nacional Lauca(1.1 miles)

Arica Casino(1.3 miles)

Humedal del Rio Lluta(1.4 miles)

Baquedano Park(1.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, but it is limited.

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately CLP 11,300 per person. Children aged 16 and younger eat free breakfast.

Yes, pets are allowed with a fee of CLP 23,800 per pet, per stay. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, a roundtrip airport shuttle is available for a surcharge of CLP 16,000 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to inquire about specific accessibility needs prior to arrival.

The property is located just a 3-minute walk from Chinchorro Beach and 12 minutes by foot from Las Machas Beach. It is also 1.1 miles from Parque Nacional Lauca and 1.3 miles from Humedal del Rio Lluta.

Yes, there is a seasonal outdoor pool available. The pool is operational from January 2 to July 31.

Novotel Arica

Amenities

Property description

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