Hotel Brök San Juan del Río

Bien

Staff super friendly some spoke some English. Very good for dogs

While the room itself was acceptable, it lacked basic amenities such as an iron. My primary disappointment was with the jacuzzi, which features prominently in the hotel’s main promotional photo. Unfortunately, the water was ice cold during my stay. When I asked the staff if it could be heated, I was told this wasn’t possible due to lack of sunlight—an explanation that seemed questionable for what should be a controllable amenity.

La experiencia fue regular, ya que en el baño de la habitación no funcionaba correctamente el lavado, ya que se atasca el agua, y el excusado estaba tapado, también se escucha mucho ruido del exterior el cual lo perlite el mejor descanso. La regadera estaba sucia, tenia cabellos colgando. Al momento de estar empacando para salir salió un insecto tipo cucaracha. Tampoco hay teléfono dentro de la habitación para comunicarse al lobby.

This a great stay as it's conveniently located off the Highway very close by car to Liverpool, the Hotel seems quite new and it was very clean. The pool works with Solar Heaters so in January water was cold. Very clean. Something to improve is the system to regulate Hot and Cold water, it's difficult to get it stable on the right temperature going from pretty hot to cold. Other than this, it's a pretty good option, I would come back.