Name: Suburban Studios Williamsburg Central
Address: 5351 Richmond Road, Building B, Virginia, United States of America, James City County, US
Price range: $93–$125 per night
Rating: 4.24

What guests think

Across recent reviews, Suburban Studios Williamsburg Central attracts praise for a convenient location and generally friendly front-desk staff, but many guests report significant cleanliness lapses, dated rooms, and maintenance problems that affect comfort and confidence in the stay.

Multiple reviews cite pests, dirty floors or linens, and leftover items, raising consistent concerns about hygiene. Out-of-order features like the pool, elevator, and ice machines are reported, alongside noise from neighbors and smoke odors; ongoing renovations and confusing entry contribute to a worn impression. Kitchenettes often lack cookware and breakfast can be minimal or unavailable. Overall, expect a budget stay best suited to short, no-frills stops if expectations are modest.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention several out-of-order features, including a closed pool, a nonworking elevator, and broken ice machines. Ongoing renovations, drainage issues, limited hot water, and exterior wear contribute to a tired feel.

Related guest reviews

4

Douglas

Apr 20, 2022

·

Stayed 1 night

Sidewalks to get in the rooms where flooded. Yes it was raining but not hard enough to flood. Motel needs to do more about drainage. Had to change rooms due to the bathroom ceiling had major water damage. Replacement room had soap from a previous guess left in the shower. We didn’t notice it until we used the shower. Carpet needs to be replaced Another guess had a dog the was barking at 4am. Can hear guess in adjacent rooms talking until 2 am as well as heard there tv all night. Motel advertised a breakfast but only gave a bag breakfast with a muffin and a bottle of water seams to be misleading.

2

Theodore

Nov 10, 2025

·

Stayed 1 night

Worst stay in years. Not going to return. Not even close to quality of rental cost. Pool: closed Service: friendly but slow, marginally helpful in communicating the problems; allowed 3:30 check-in after 20 minute wait Cleanliness: multiple cockroaches crawling around; feet "stuck" to floor Comfort: sheets only, no bedspread; lumpy pillows; nice refrigerator; electrical arcs in microwave; great instant coffee; no breakfast or snacks; convenient location Condition: loose toilet seat; trouble closing / locking sliding door; ice machine inoperative Eco-Friendly: no evidence of recycle containers anywhere

4

Henri

Nov 15, 2024

·

Stayed 1 night

Hard to determine where to enter the property, outside needs fixing up especially the ripped flags. It was just OK.

6

Alison

Apr 17, 2022

·

Stayed 1 night

The hotel is a Rodeway Inn with a refurbished section at the back. The reception area is nice and staff were extremely friendly throughout the stay. The rooms have been refurbed in the cheapest way possible - old furniture remains with stains and marks, paint on the curtains etc. The bed is comfortable though. The air con machine was incredibly noisy which disturbed our sleep. The kitchenette area is nice, although not sure which market it is aiming for as there is a stove but no pans, plates, utensils so fairly useless unless you're taking your own kitchen supplies to travel. Overall not bad, but it's not worth the money I paid - anything over $80 per night is too much.

6

Daaimah

Jul 7, 2024

·

Stayed 3 nights

It was rated two starts, and that’s about what it was. Great customer service though. Hotel needs some renovating for sure. Definitely need new HVAC units installed.

4

Melanie

May 22, 2023

·

Stayed 2 nights

Olddr property needing complete overhaul. Didn't feel clean or safe. Limited hot eater, hair dryer did not work, shower curtain holder falling off, could not open balconey doors, bed matress dipped in middle, toilets too low. Staff was great, but I wouldn't stay there again or recommend.

6

Jelise

Sep 28, 2025

·

Stayed 1 night

Overall it was fine. We did not get the updated version you see in the pictures. They are still doing upgrades in the lobby when you walk in. Nice staff. The people around the hotel are a bit sketchy. Just people walking up and down the halls. We only stay at Marriott’s so this was a super last minute & affordable option. For a Friday night it was pretty calm and quiet. Clearly people still smoke on property when it is a smoke free place… We were hardly in the room so it was fine for a quick one night stay.

10

Aretha

Oct 13, 2024

·

Stayed 1 night

GREAT LOCATION TO WERE WE WAS PLANNING TO GO. IT WAS QUIET. LOOK LIKE SOME RENOVATION WAS BE DONE, WHICH WAS OK. THEY MADE ITSAFE FOR YOU TO WALK IN OR OUT. THE STAFF WAS WONDERFUL. THANK YOU TO ALL FOR GREAT VISIT, I WILL BE RETURNING AGIAN ON MY NEXT VISIT.

2

Sheri

Sep 21, 2025

·

Stayed 1 night

Trash in stairwell, overflowing outdoor trash bins, no working elevator. No housekeeping and when we went to the front desk to ask for towels we were told there were none available and that housekeeping had left for the day and locked everything. The manager eventually came with towels after 8pm. The dog in the next room barked all night, both nights. We complained but nothing was done. We asked for a different room but were told that there were no other rooms available. We will never stay here again.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews report pests, dirty or sticky floors, stained bathrooms, and leftover trash or linens. Housekeeping appears inconsistent across stays.

Related guest reviews

2

Theodore

Nov 10, 2025

·

Stayed 1 night

Worst stay in years. Not going to return. Not even close to quality of rental cost. Pool: closed Service: friendly but slow, marginally helpful in communicating the problems; allowed 3:30 check-in after 20 minute wait Cleanliness: multiple cockroaches crawling around; feet "stuck" to floor Comfort: sheets only, no bedspread; lumpy pillows; nice refrigerator; electrical arcs in microwave; great instant coffee; no breakfast or snacks; convenient location Condition: loose toilet seat; trouble closing / locking sliding door; ice machine inoperative Eco-Friendly: no evidence of recycle containers anywhere

2

Larry

Oct 24, 2022

·

Stayed 1 night

We walk in and there was roaches all over the place would not ever book a room there again

4

Melanie

May 22, 2023

·

Stayed 2 nights

Olddr property needing complete overhaul. Didn't feel clean or safe. Limited hot eater, hair dryer did not work, shower curtain holder falling off, could not open balconey doors, bed matress dipped in middle, toilets too low. Staff was great, but I wouldn't stay there again or recommend.

2

Jeremy

Jun 27, 2023

·

Stayed 2 nights

It was not clean sheets was dirty and room

4

Robin Ann

Oct 24, 2022

·

Stayed 1 night

I did not feel safe at this hotel. We heard noises all night long which made it feel like anyone could break in at any time. The curtains did not cover the windows and there was a light we could not turn off. The tub had stains and spiders in it. The smell of the room was so antiseptic smelling that it burned our noses and made it seem like they were trying to cover up something horrendous. Overall an experience that I will NOT be repeating.

2

Stephanie

Jul 8, 2025

·

Stayed 3 nights

The wifi never worked which was one main reason i booked the hotel. There was food and peoples socks and shoes under the bed which clearly shows that the room wasnt clean. There was less than a half of toilet paper. No room service was offered to be able to get anymore toilet paper or towels. The guy in the office was nice but other than that the room was not great. Had to buy extra skillet and pot because i wasnt aware it was an induction stove. Would love to be compensated for the experience

6

Matt

Jun 29, 2025

·

Stayed 2 nights

The AC was super cold. The bed was a little wore out. My back was aching each morning. It was clean but i did have to kill 3 small roaches in the bathroom. I never saw any more in the other room.

6

Alicia

Nov 17, 2024

·

Stayed 1 night

The customer service was great. However the floors the room were very dirty. The blackout Curtains where Burt with wholes throughout. We killed 3 roaches during our 4pm-10:45am sleepover. But other than that it gave us a place to sleep.

2

Virginia

Jul 7, 2023

·

Stayed 2 nights

This motel is horrible. Dead bugs on the floors and bed. Mold around the shower in the bathroom. We immediately returned to the front desk and cancelled our reservation and still got charge one nights cancellation fee. Ridiculous for uninhabitable conditions.

4

Cheyenne

May 28, 2023

·

Stayed 2 nights

Nothing was clean! There were long brown hairs all over the bathroom and the bathroom smelled like pee. The floors were disgusting. Not only had they not been vacuumed in a while but spills and spots everywhere. The pull out couch bedding had not been cleaned. When we pulled it out there were crumbs and dirt all over it. A gnat flew out from one of the bed pillows when we arrived. The balcony door would not open. Friday night there were drunk men staggering all throughout the building making it feel unsafe.

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel dated, with worn mattresses and occasional in-room issues such as noisy AC and stuck balcony doors. Several guests report noise from neighbors or pets and smoke odors despite smoke-free policies.

Related guest reviews

4

Douglas

Apr 20, 2022

·

Stayed 1 night

Sidewalks to get in the rooms where flooded. Yes it was raining but not hard enough to flood. Motel needs to do more about drainage. Had to change rooms due to the bathroom ceiling had major water damage. Replacement room had soap from a previous guess left in the shower. We didn’t notice it until we used the shower. Carpet needs to be replaced Another guess had a dog the was barking at 4am. Can hear guess in adjacent rooms talking until 2 am as well as heard there tv all night. Motel advertised a breakfast but only gave a bag breakfast with a muffin and a bottle of water seams to be misleading.

6

Alison

Apr 17, 2022

·

Stayed 1 night

The hotel is a Rodeway Inn with a refurbished section at the back. The reception area is nice and staff were extremely friendly throughout the stay. The rooms have been refurbed in the cheapest way possible - old furniture remains with stains and marks, paint on the curtains etc. The bed is comfortable though. The air con machine was incredibly noisy which disturbed our sleep. The kitchenette area is nice, although not sure which market it is aiming for as there is a stove but no pans, plates, utensils so fairly useless unless you're taking your own kitchen supplies to travel. Overall not bad, but it's not worth the money I paid - anything over $80 per night is too much.

6

Daaimah

Jul 7, 2024

·

Stayed 3 nights

It was rated two starts, and that’s about what it was. Great customer service though. Hotel needs some renovating for sure. Definitely need new HVAC units installed.

4

Melanie

May 22, 2023

·

Stayed 2 nights

Olddr property needing complete overhaul. Didn't feel clean or safe. Limited hot eater, hair dryer did not work, shower curtain holder falling off, could not open balconey doors, bed matress dipped in middle, toilets too low. Staff was great, but I wouldn't stay there again or recommend.

6

Kelsey

Oct 13, 2024

·

Stayed 2 nights

Room smelt like smoke. Needs some work done to the room.

2

Nicky

Jul 6, 2022

·

Stayed 1 night

It was terrible people kept knocking on the door at all hour’s of the nite thinking it was there room never had a chance to rest

6

Matt

Jun 29, 2025

·

Stayed 2 nights

The AC was super cold. The bed was a little wore out. My back was aching each morning. It was clean but i did have to kill 3 small roaches in the bathroom. I never saw any more in the other room.

4

Cheyenne

May 28, 2023

·

Stayed 2 nights

Nothing was clean! There were long brown hairs all over the bathroom and the bathroom smelled like pee. The floors were disgusting. Not only had they not been vacuumed in a while but spills and spots everywhere. The pull out couch bedding had not been cleaned. When we pulled it out there were crumbs and dirt all over it. A gnat flew out from one of the bed pillows when we arrived. The balcony door would not open. Friday night there were drunk men staggering all throughout the building making it feel unsafe.

6

Jelise

Sep 28, 2025

·

Stayed 1 night

Overall it was fine. We did not get the updated version you see in the pictures. They are still doing upgrades in the lobby when you walk in. Nice staff. The people around the hotel are a bit sketchy. Just people walking up and down the halls. We only stay at Marriott’s so this was a super last minute & affordable option. For a Friday night it was pretty calm and quiet. Clearly people still smoke on property when it is a smoke free place… We were hardly in the room so it was fine for a quick one night stay.

2

Sheri

Sep 21, 2025

·

Stayed 1 night

Trash in stairwell, overflowing outdoor trash bins, no working elevator. No housekeeping and when we went to the front desk to ask for towels we were told there were none available and that housekeeping had left for the day and locked everything. The manager eventually came with towels after 8pm. The dog in the next room barked all night, both nights. We complained but nothing was done. We asked for a different room but were told that there were no other rooms available. We will never stay here again.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently friendly and helpful, but responses to problems can be slow or ineffective, and room assignments or fixes are sometimes mishandled.

Related guest reviews

8

Joe

Dec 15, 2024

·

Stayed 1 night

: staying in this hotel was pleasant and the front-desk-clerk was friendly and we had a situation with the remote and the clerk solved it swiftly...

8

Kathleen

Sep 18, 2022

·

Stayed 7 nights

The property was very clean and well kept. The room had a few issues though. There was a cook too but you couldn’t use it. No pans were available and it is an induction cook top. You need special pan for it. I reported you that the phone didn’t work but you that was not taken care of. The toilet was also not sitting on its base correctly. That was reported but not fixed while we were there. I hope it was after we left. Everything else was fine. Throughly enjoyed the stay.

2

Theodore

Nov 10, 2025

·

Stayed 1 night

Worst stay in years. Not going to return. Not even close to quality of rental cost. Pool: closed Service: friendly but slow, marginally helpful in communicating the problems; allowed 3:30 check-in after 20 minute wait Cleanliness: multiple cockroaches crawling around; feet "stuck" to floor Comfort: sheets only, no bedspread; lumpy pillows; nice refrigerator; electrical arcs in microwave; great instant coffee; no breakfast or snacks; convenient location Condition: loose toilet seat; trouble closing / locking sliding door; ice machine inoperative Eco-Friendly: no evidence of recycle containers anywhere

6

Daaimah

Jul 7, 2024

·

Stayed 3 nights

It was rated two starts, and that’s about what it was. Great customer service though. Hotel needs some renovating for sure. Definitely need new HVAC units installed.

2

Aysa

Jun 13, 2023

·

Stayed 2 nights

Apon my arrival around 1130pm the room I reserved was not available and they gave me a king size bed. I reserved a double bed. Then they told me they had someone check into the room for only 15 minutes however, there was no pillows, towels, nightstand or blankets. Trash was everywhere and there was empty Suboxone wrappers on the floor

6

Alicia

Nov 17, 2024

·

Stayed 1 night

The customer service was great. However the floors the room were very dirty. The blackout Curtains where Burt with wholes throughout. We killed 3 roaches during our 4pm-10:45am sleepover. But other than that it gave us a place to sleep.

4

tiffany

May 16, 2022

·

Stayed 1 night

The stay overall was okay but the bathroom was super small and you couldn’t have the door wide open and waiting for a clean room took 35 minutes just to find

6

Jelise

Sep 28, 2025

·

Stayed 1 night

Overall it was fine. We did not get the updated version you see in the pictures. They are still doing upgrades in the lobby when you walk in. Nice staff. The people around the hotel are a bit sketchy. Just people walking up and down the halls. We only stay at Marriott’s so this was a super last minute & affordable option. For a Friday night it was pretty calm and quiet. Clearly people still smoke on property when it is a smoke free place… We were hardly in the room so it was fine for a quick one night stay.

10

Aretha

Oct 13, 2024

·

Stayed 1 night

GREAT LOCATION TO WERE WE WAS PLANNING TO GO. IT WAS QUIET. LOOK LIKE SOME RENOVATION WAS BE DONE, WHICH WAS OK. THEY MADE ITSAFE FOR YOU TO WALK IN OR OUT. THE STAFF WAS WONDERFUL. THANK YOU TO ALL FOR GREAT VISIT, I WILL BE RETURNING AGIAN ON MY NEXT VISIT.

2

Sheri

Sep 21, 2025

·

Stayed 1 night

Trash in stairwell, overflowing outdoor trash bins, no working elevator. No housekeeping and when we went to the front desk to ask for towels we were told there were none available and that housekeeping had left for the day and locked everything. The manager eventually came with towels after 8pm. The dog in the next room barked all night, both nights. We complained but nothing was done. We asked for a different room but were told that there were no other rooms available. We will never stay here again.

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AI-generated summary based on recent guest reviews

Location

Convenient for shopping and area plans, including proximity to an outlet mall. Some guests were uneasy about the surroundings or found the entrance hard to identify.

Related guest reviews

2

Theodore

Nov 10, 2025

·

Stayed 1 night

Worst stay in years. Not going to return. Not even close to quality of rental cost. Pool: closed Service: friendly but slow, marginally helpful in communicating the problems; allowed 3:30 check-in after 20 minute wait Cleanliness: multiple cockroaches crawling around; feet "stuck" to floor Comfort: sheets only, no bedspread; lumpy pillows; nice refrigerator; electrical arcs in microwave; great instant coffee; no breakfast or snacks; convenient location Condition: loose toilet seat; trouble closing / locking sliding door; ice machine inoperative Eco-Friendly: no evidence of recycle containers anywhere

4

Natalie

Mar 30, 2025

·

Stayed 2 nights

When i got to the hotel it is not the description. The hotel housed those who are in between homes, and side business.

4

Henri

Nov 15, 2024

·

Stayed 1 night

Hard to determine where to enter the property, outside needs fixing up especially the ripped flags. It was just OK.

4

Robin Ann

Oct 24, 2022

·

Stayed 1 night

I did not feel safe at this hotel. We heard noises all night long which made it feel like anyone could break in at any time. The curtains did not cover the windows and there was a light we could not turn off. The tub had stains and spiders in it. The smell of the room was so antiseptic smelling that it burned our noses and made it seem like they were trying to cover up something horrendous. Overall an experience that I will NOT be repeating.

4

Cheyenne

May 28, 2023

·

Stayed 2 nights

Nothing was clean! There were long brown hairs all over the bathroom and the bathroom smelled like pee. The floors were disgusting. Not only had they not been vacuumed in a while but spills and spots everywhere. The pull out couch bedding had not been cleaned. When we pulled it out there were crumbs and dirt all over it. A gnat flew out from one of the bed pillows when we arrived. The balcony door would not open. Friday night there were drunk men staggering all throughout the building making it feel unsafe.

6

Jelise

Sep 28, 2025

·

Stayed 1 night

Overall it was fine. We did not get the updated version you see in the pictures. They are still doing upgrades in the lobby when you walk in. Nice staff. The people around the hotel are a bit sketchy. Just people walking up and down the halls. We only stay at Marriott’s so this was a super last minute & affordable option. For a Friday night it was pretty calm and quiet. Clearly people still smoke on property when it is a smoke free place… We were hardly in the room so it was fine for a quick one night stay.

10

Aretha

Oct 13, 2024

·

Stayed 1 night

GREAT LOCATION TO WERE WE WAS PLANNING TO GO. IT WAS QUIET. LOOK LIKE SOME RENOVATION WAS BE DONE, WHICH WAS OK. THEY MADE ITSAFE FOR YOU TO WALK IN OR OUT. THE STAFF WAS WONDERFUL. THANK YOU TO ALL FOR GREAT VISIT, I WILL BE RETURNING AGIAN ON MY NEXT VISIT.

10

Melissa

Apr 27, 2025

·

Stayed 1 night

Outlet mall

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Dining

Multiple reviews note no breakfast or only a minimal grab-and-go option. Aside from one positive restaurant mention, there is little consistent feedback on dining.

Related guest reviews

4

Douglas

Apr 20, 2022

·

Stayed 1 night

Sidewalks to get in the rooms where flooded. Yes it was raining but not hard enough to flood. Motel needs to do more about drainage. Had to change rooms due to the bathroom ceiling had major water damage. Replacement room had soap from a previous guess left in the shower. We didn’t notice it until we used the shower. Carpet needs to be replaced Another guess had a dog the was barking at 4am. Can hear guess in adjacent rooms talking until 2 am as well as heard there tv all night. Motel advertised a breakfast but only gave a bag breakfast with a muffin and a bottle of water seams to be misleading.

2

Theodore

Nov 10, 2025

·

Stayed 1 night

Worst stay in years. Not going to return. Not even close to quality of rental cost. Pool: closed Service: friendly but slow, marginally helpful in communicating the problems; allowed 3:30 check-in after 20 minute wait Cleanliness: multiple cockroaches crawling around; feet "stuck" to floor Comfort: sheets only, no bedspread; lumpy pillows; nice refrigerator; electrical arcs in microwave; great instant coffee; no breakfast or snacks; convenient location Condition: loose toilet seat; trouble closing / locking sliding door; ice machine inoperative Eco-Friendly: no evidence of recycle containers anywhere

10

Jon

Nov 24, 2023

·

Stayed 1 night

Friendly/helpfull staff. Excellent restaurant. Food was outstanding!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $109
20 $109	21 $99	22 $99	23 $99	24 $111	25 $125	26 $111
27 $107	28 $111	29 $111	30 $99

Su	Mo	Tu	We	Th	Fr	Sa
				1 $100	2 $99	3 $99
4 $100	5 $99	6 $99	7 $100	8 $99	9 $93	10 $99
11 $99	12 $99	13 $100	14 $99	15 $99	16 $93	17 $95
18 $93	19 $94	20 $96	21 $94	22 $93	23 $93	24 $93
25 $94	26 $96	27 $96	28 $96	29 $94	30 $102	31 $96

Select dates to see prices and availability

About this property

Location

Room options

Room, 1 King Bed, Accessible (Accessible Room)

Standard Room, 2 Double Beds, Kitchenette

Standard Room, 1 King Bed, Kitchenette

Guest reviews

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Suburban Studios Williamsburg Central

Have a question?

Prices for upcoming dates