Is parking available at the property?

Complimentary parking is available for guests on-site. The parking is limited, but no reservation is required.

What type of breakfast is offered and what are the serving hours?

Breakfast is available daily from 8:00 AM to 10:00 AM for a fee of approximately CAD 10 for adults and CAD 10 for children.

Are pets allowed at the property?

Pets are allowed with a maximum of 22 pets per room. Only dogs are permitted, and there is a pet fee of CAD 20 per accommodation, which varies based on the length of stay. Service animals are exempt from fees and restrictions.

What are the standard check-in and check-out times?

Check-in time starts at 3:00 PM and ends at 11:00 PM. Check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, and guests are encouraged to contact the property in advance.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific accommodations may also be equipped to cater to guests with disabilities.

Where is the property located in relation to key landmarks?

Chalet Inn is located in the city center of Kitimat. It is close to cultural sites like the Kitimat Museum and Archives, and natural attractions such as Kitimat River Provincial Park and Nalbeelah Creek Wetlands Provincial Park. Guests can enjoy nearby fishing and hiking/biking trails.

What are the policies for guests staying with children?

Children are allowed at the property. However, extra-person charges may apply, and it is recommended to contact the property prior to arrival to confirm suitable accommodations for families.

What are the policies regarding extra beds and cribs?

The property does not offer cribs (infant beds). Rollaway beds are available for a fee of CAD 23.00 per night, and advance request or confirmation is required for extra beds.

Chalet Inn

What guests think

At Chalet Inn, travellers consistently praise the friendly, accommodating staff and convenient location, while noting the property is older with worn carpets and some maintenance issues, plus occasional noise from nearby activity.

Guests often enjoy the hearty included breakfast at the on-site restaurant, though hours can be unreliable at times, service may be slow when busy, and voucher handling has occasionally caused confusion. Beds are widely described as comfortable, but features can feel basic, with small showers, bulky AC units, occasional TV or power glitches, and some room odors. Free guest laundry is appreciated, but the parking lot entrance needs work. Expect a simple, good-value stay with practical conveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the on-site restaurant and free guest laundry. The parking lot entrance/asphalt is in poor condition and needs repair.

Related guest reviews

10

Adam

13 Sept 2025

·

Stayed 1 night

The full breakfast that was included was at a restaurant right beside on the property. Was a very nice touch. Would stay here again.

8

Dana

3 Jul 2024

·

Stayed 3 nights

We stayed here for 4 nights with our 3 small kids. We used the extra cot and had to move the beds to make room for it but it fit. The free breakfast was good 2/3 times and you had nice options to pick from. Despite being close to a busy bar I felt safe there and we didnt have any issues. They had free laundry which was very cool and also offered us daily passes to the rec center so we got to swim there for free and that was also really cool. Now for the bad. The stairs are so steep to get to the second floor. The curtains were so thin and the light outside the door was on all night. It was difficult to fall asleep because it was so bright in the room. The air conditioning was so big and bulky and stopped us from being able to open the window to get fresh air. The carpet was gross and smelly and caused our whole family to have major allergy troubles. The sink leaked all over the counter whenever we used the tap and the last night of our stay the toilet broke and wouldnt flush. Also after a few days staying you could see the black mold forming on the walls in the bathroom. The shower head was so low it was hard to shower comfortably. Not ideal for a family to stay but if youre just there for work or one person it would be a good fit. The sheets and towels were clean. So was the room. Free laundry was a plus and the front desk people were really good. Not a super comfortable stay but not the worst place weve stayed in.

10

Ben

30 Aug 2023

·

Stayed 1 night

It was okay nice clean but parking lot could use a overhaul and great food at the restaurant

2

Michael

23 Sept 2023

·

Stayed 4 nights

In desperate need of an overhaul. Very dated. Needs new carpets , mattresses, bathrooms. Very noisy due to traffic and the pub next door. The potholes at the front entrance can swallow a small vehicle and ruin the suspension on a bigger one.

10

Adrianne

24 Oct 2025

·

Stayed 5 nights

Stayed at the Chalet Inn and had a great experience. The staff were outstanding—friendly, helpful, and quick to handle a couple of small requests (extra pillow and getting the right channel for Jays Game 7!). The welcome basket was a thoughtful touch. Breakfast was a standout—bacon, eggs, toast, and hash browns. Hard to find that these days. Laundry facilities on-site were super convenient too. Wouldn’t hesitate to stay here again or recommend it to others.

10

Emma

8 Apr 2024

·

Stayed 3 nights

Rooms slowly being renovated. Great location. Loved the breakfast and swimming passes.

10

DARYL

11 Dec 2023

·

Stayed 1 night

The staff there was great very helpful. Restaurant on site has amazing food and amazing staff.

10

John

27 Jan 2026

·

Stayed 1 night

Location is perfect, friendly staff, clean room. restaurant was great with excellent food.

6

Susan

17 Sept 2025

·

Stayed 3 nights

They provided breakfast except the last morning they didn’t tell the guests and the restaurant was closed! The room really needs upgrading. One chair arm was broken, bathtub had chips out of it, a huge fan for heat or ac was provided but took up a lot of space and was noisy. The rooms are dated and really need some work to bring them up to a higher standard. That being said, they were friendly and the room was pretty clean, the bed was comfortable. The place was quiet which was a bonus. And having a washer and dryer at no charge was also a huge bonus.

8

Blaine

29 Aug 2023

·

Stayed 4 nights

Asphalt in the entrance of the parking lot is very bad

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews mention clean rooms and bedding, with some calling them immaculate. Others report stained or smelly carpets, occasional odors, and lapses like unclean towels or marks on walls.

Related guest reviews

6

Guninder

20 May 2025

·

Stayed 2 nights

The towels were not clean, along with the bedding. The room I booked was not at all sound proof, had a hard time sleeping.

8

Dana

3 Jul 2024

·

Stayed 3 nights

We stayed here for 4 nights with our 3 small kids. We used the extra cot and had to move the beds to make room for it but it fit. The free breakfast was good 2/3 times and you had nice options to pick from. Despite being close to a busy bar I felt safe there and we didnt have any issues. They had free laundry which was very cool and also offered us daily passes to the rec center so we got to swim there for free and that was also really cool. Now for the bad. The stairs are so steep to get to the second floor. The curtains were so thin and the light outside the door was on all night. It was difficult to fall asleep because it was so bright in the room. The air conditioning was so big and bulky and stopped us from being able to open the window to get fresh air. The carpet was gross and smelly and caused our whole family to have major allergy troubles. The sink leaked all over the counter whenever we used the tap and the last night of our stay the toilet broke and wouldnt flush. Also after a few days staying you could see the black mold forming on the walls in the bathroom. The shower head was so low it was hard to shower comfortably. Not ideal for a family to stay but if youre just there for work or one person it would be a good fit. The sheets and towels were clean. So was the room. Free laundry was a plus and the front desk people were really good. Not a super comfortable stay but not the worst place weve stayed in.

10

Domenico

17 Nov 2024

·

Stayed 5 nights

The staff is excellent, the room was immaculate, and what a bonus to have a place onsite to have food, which was really good! I am definitely going to stay here again, when I visit Kitimat! Six stars for me! Thank you to all the staff, for making my stay amazing!!!! Looking forward to booking with you again!!!!

4

Camille

21 Mar 2024

·

Stayed 1 night

Just Clean enough. The room was in rough shape. Dirty lamp shades, doors and walls, lights that didn’t work. Faded stain on the sheets. Heat register that rattled all night long. No facilities onsite to purchase bottled water.

2

Kirk

26 Nov 2025

·

Stayed 2 nights

Should definetly take make more of an effort to getting stains out.

6

Bill

13 Jun 2023

·

Stayed 2 nights

The room had an unpleasant odour as we walked in. It seemed cluttered, hard to move from one end to the other without tripping. The carpet was in need of cleaning and the bathroom could use an update. Although the bedding and towels were clean and comfortable the room was not

10

Bobbi-Jo

20 Aug 2025

·

Stayed 4 nights

It’s an older Motel but friendly staff and clean rooms.

8

Francoise

20 Nov 2025

·

Stayed 1 night

The staff were very friendly. The rooms were very clean and ver quiet. The location is great as well.

10

John

27 Jan 2026

·

Stayed 1 night

Location is perfect, friendly staff, clean room. restaurant was great with excellent food.

10

christy

23 May 2024

·

Stayed 2 nights

Hotel was clean but the carpet was old. Staff was friendly and the bed was comfortable. For the money this was a very good experience. Would stay here again 😊

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AI-generated summary based on recent guest reviews

Rooms

Rooms are older with basic features and comfortable beds; bathrooms can be small, and some units have maintenance issues like TV or power glitches and bulky or noisy AC. Some guests also noted noise from other guests or nearby nightlife.

Related guest reviews

10

Nancy

24 Mar 2024

·

Stayed 5 nights

Nice hotel, stayed for 4 nights. Breakfast voucher for restaurant which was pretty good. Drinks weren’t included first day $11 and change, but a couple days later drinks were included. Small shower/toilet

2

Michael

23 Sept 2023

·

Stayed 4 nights

In desperate need of an overhaul. Very dated. Needs new carpets , mattresses, bathrooms. Very noisy due to traffic and the pub next door. The potholes at the front entrance can swallow a small vehicle and ruin the suspension on a bigger one.

6

Valerie

9 May 2023

·

Stayed 3 nights

Cable was in and out most of the stay and on the last day nothing at all. Wifi was good .Noise from other guests was bothersome

8

Kimberly

14 Aug 2024

·

Stayed 1 night

Comfortable beds and pillows. Didn’t like that somebody was smoking cigarettes near the intake pipe of my air conditioning unit so that my room smelled like smoke. Turned the AC off and it stopped but then the room heated up quickly again. Would stay again.

4

Crystal

27 Jul 2024

·

Stayed 1 night

This was my first time staying. Checking in was good. Lady with front desk was polite and helpful. When I whet to my room the hallway smelt like piss. Lower lever from the office. Room was clean but should be updated. Holes in the walls, water damage in the ceiling. Can’t change the channels on the TV. Everything was unplugged. Was not given an internet password, yes I could have asked but by the time I noticed the office was closed. I reserve two rooms. My coworker hand to change up her room. We were given vouchers for breakfast. Service was good but food was super salty. I won’t stay again

8

Kimberly

30 Jul 2025

·

Stayed 1 night

Easy check in. Comfy beds

6

Bill

13 Jun 2023

·

Stayed 2 nights

The room had an unpleasant odour as we walked in. It seemed cluttered, hard to move from one end to the other without tripping. The carpet was in need of cleaning and the bathroom could use an update. Although the bedding and towels were clean and comfortable the room was not

6

Susan

17 Sept 2025

·

Stayed 3 nights

They provided breakfast except the last morning they didn’t tell the guests and the restaurant was closed! The room really needs upgrading. One chair arm was broken, bathtub had chips out of it, a huge fan for heat or ac was provided but took up a lot of space and was noisy. The rooms are dated and really need some work to bring them up to a higher standard. That being said, they were friendly and the room was pretty clean, the bed was comfortable. The place was quiet which was a bonus. And having a washer and dryer at no charge was also a huge bonus.

4

Kimberly

3 Aug 2023

·

Stayed 1 night

The building is very old and dated. Comfortable enough but old

8

Philomena

25 Apr 2025

·

Stayed 1 night

Bed was so comfy. Had a great sleep

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and accommodating, with quick assistance when issues arise. A few guests reported a rough booking or check-in experience.

Related guest reviews

10

Nicolette

30 Oct 2023

·

Stayed 2 nights

I love stay here the staff is super helpful and kind

10

Angelika

9 Apr 2025

·

Stayed 1 night

Very friendly check in

10

Sandra

8 Jun 2025

·

Stayed 1 night

Upon check-in, the Front Desk was off she knew what she was doing her first time staying here was a good choice and we will stay again thank you very much

8

Katlin

11 Nov 2025

·

Stayed 1 night

Booking and checkin was a little rough

10

Kerri

30 Mar 2024

·

Stayed 2 nights

Fantastic customer service and excellent touches by housekeeping that went above and beyond!

10

Adrianne

24 Oct 2025

·

Stayed 5 nights

Stayed at the Chalet Inn and had a great experience. The staff were outstanding—friendly, helpful, and quick to handle a couple of small requests (extra pillow and getting the right channel for Jays Game 7!). The welcome basket was a thoughtful touch. Breakfast was a standout—bacon, eggs, toast, and hash browns. Hard to find that these days. Laundry facilities on-site were super convenient too. Wouldn’t hesitate to stay here again or recommend it to others.

10

Theo

29 Sept 2024

·

Stayed 1 night

Amazing staff, extremely helpful

10

Sumit

9 Jan 2024

·

Stayed 1 night

Staff was very friendly

10

Gagandeep

24 Oct 2025

·

Stayed 1 night

great staff

10

Brenda

20 Jul 2023

·

Stayed 1 night

Friendly staff, easy to find.

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AI-generated summary based on recent guest reviews

Location

Location is convenient, close to shops and town services, and easy to find. A few guests experienced noise from the nearby pub or traffic.

Related guest reviews

10

Aaron

14 Apr 2024

·

Stayed 2 nights

Great affordable place close to all!

8

Dana

3 Jul 2024

·

Stayed 3 nights

We stayed here for 4 nights with our 3 small kids. We used the extra cot and had to move the beds to make room for it but it fit. The free breakfast was good 2/3 times and you had nice options to pick from. Despite being close to a busy bar I felt safe there and we didnt have any issues. They had free laundry which was very cool and also offered us daily passes to the rec center so we got to swim there for free and that was also really cool. Now for the bad. The stairs are so steep to get to the second floor. The curtains were so thin and the light outside the door was on all night. It was difficult to fall asleep because it was so bright in the room. The air conditioning was so big and bulky and stopped us from being able to open the window to get fresh air. The carpet was gross and smelly and caused our whole family to have major allergy troubles. The sink leaked all over the counter whenever we used the tap and the last night of our stay the toilet broke and wouldnt flush. Also after a few days staying you could see the black mold forming on the walls in the bathroom. The shower head was so low it was hard to shower comfortably. Not ideal for a family to stay but if youre just there for work or one person it would be a good fit. The sheets and towels were clean. So was the room. Free laundry was a plus and the front desk people were really good. Not a super comfortable stay but not the worst place weve stayed in.

8

Danielle

17 Jun 2023

·

Stayed 1 night

It’s nothing fancy, but it’s in a great location and the price is reasonable.

2

Michael

23 Sept 2023

·

Stayed 4 nights

In desperate need of an overhaul. Very dated. Needs new carpets , mattresses, bathrooms. Very noisy due to traffic and the pub next door. The potholes at the front entrance can swallow a small vehicle and ruin the suspension on a bigger one.

8

Jan

18 Apr 2024

·

Stayed 6 nights

It’s convenient

Translate

10

April

7 Oct 2024

·

Stayed 3 nights

Close to everything

10

Linda

7 Mar 2025

·

Stayed 1 night

Friendly staff, close and convenient location

8

Francoise

20 Nov 2025

·

Stayed 1 night

The staff were very friendly. The rooms were very clean and ver quiet. The location is great as well.

10

John

27 Jan 2026

·

Stayed 1 night

Location is perfect, friendly staff, clean room. restaurant was great with excellent food.

10

Gary

16 Oct 2023

·

Stayed 1 night

Good price great location and easy to find

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AI-generated summary based on recent guest reviews

Dining

Included breakfast at the on-site restaurant is frequently described as good or hearty. However, hours and availability were sometimes inconsistent, service could be slow when busy, and voucher rules occasionally caused confusion.

Related guest reviews

10

Adam

13 Sept 2025

·

Stayed 1 night

The full breakfast that was included was at a restaurant right beside on the property. Was a very nice touch. Would stay here again.

10

Dale

22 Jul 2025

·

Stayed 1 night

Clean rooms with good air conditioning. Great restaurant.

10

Nancy

24 Mar 2024

·

Stayed 5 nights

Nice hotel, stayed for 4 nights. Breakfast voucher for restaurant which was pretty good. Drinks weren’t included first day $11 and change, but a couple days later drinks were included. Small shower/toilet

8

Rosemary

28 Oct 2024

·

Stayed 2 nights

Older hotel, but our room was clean and the breakfast was good

10

Adrianne

24 Oct 2025

·

Stayed 5 nights

Stayed at the Chalet Inn and had a great experience. The staff were outstanding—friendly, helpful, and quick to handle a couple of small requests (extra pillow and getting the right channel for Jays Game 7!). The welcome basket was a thoughtful touch. Breakfast was a standout—bacon, eggs, toast, and hash browns. Hard to find that these days. Laundry facilities on-site were super convenient too. Wouldn’t hesitate to stay here again or recommend it to others.

10

Brian E.

1 Aug 2025

·

Stayed 2 nights

We ate at the hotel's restaurant. We were given 3 choices of breakfast food, which was very good. The rooms were old, the carpet was stained, but the geds were comfortable. When you register you are given breakfast vouchers. Make sure you get a voucher for each member of your group, otherwise, you may get into an argument with the servers at the restaurant.

10

Sandra

19 Jan 2025

·

Stayed 1 night

Great place, has everything you need. Only thing I’d say is a downside is our provided breakfast didn’t open until 8am. It was in the restaurant that was VERY busy and very slow due to only having one employee trying to manage all the guests. Food was good though.

10

John

27 Jan 2026

·

Stayed 1 night

Location is perfect, friendly staff, clean room. restaurant was great with excellent food.

6

Susan

17 Sept 2025

·

Stayed 3 nights

They provided breakfast except the last morning they didn’t tell the guests and the restaurant was closed! The room really needs upgrading. One chair arm was broken, bathtub had chips out of it, a huge fan for heat or ac was provided but took up a lot of space and was noisy. The rooms are dated and really need some work to bring them up to a higher standard. That being said, they were friendly and the room was pretty clean, the bed was comfortable. The place was quiet which was a bonus. And having a washer and dryer at no charge was also a huge bonus.

6

Arnold

28 Dec 2024

·

Stayed 6 nights

The Bfast included was only issue. Restaurant was unreliable whether it was open or not. Advertisement stated open, but in reality closed. Very awkward in a small town like Kitimat

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7 $101
8 $103	9 $103	10 $103	11 $103	12 $103	13 $103	14 $103
15 $103	16 $103	17 $103	18 $103	19 $103	20 $117	21 $117
22 $103	23 $103	24 $103	25 $103	26 $101	27 $117	28 $117
29 $103	30 $103

Su	Mo	Tu	We	Th	Fr	Sa
		1 $101	2 $103	3 $103	4 $103	5 $101
6 $103	7 $103	8 $103	9 $103	10 $103	11 $101	12 $103
13 $103	14 $103	15 $105	16 $103	17 $110	18 $111	19 $103
20 $103	21 $111	22 $105	23 $103	24 $106	25 $103	26 $103
27 $103	28 $103	29 $103	30 $103	31 $104

Chalet Inn

About this property

Location

Room options

Standard King Room

Kitchenette 1 King Bed

Standard Double Queen

Standard Queen

Kitchenette 2 Queen Beds

Kitchenette 1 Queen Bed

Guest reviews of Chalet Inn

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Chalet Inn

Prices for upcoming dates