Name: Swissôtel Clark Philippines
Address: LOT2A, Ángeles City, Provincia de Pampanga, PH
Price range: 161 US$–289 US$ per night
Rating: 8.9

Opiniones de los huéspedes

Muchos huéspedes elogian a Swissôtel Clark Philippines por sus habitaciones modernas y cómodas y su personal amable, destacando espacios limpios y una buena variedad en el desayuno, aunque también varios informan sobre un servicio inconsistente y problemas ocasionales de mantenimiento o limpieza durante sus estancias.

La piscina y el bar junto a la piscina en el quinto piso son lugares favoritos, y algunos huéspedes señalan ascensores rápidos y características tecnológicamente avanzadas. Si bien la limpieza es ampliamente apreciada, los comentarios recurrentes mencionan moho u olores en los baños en ciertos pisos y la limpieza o reposición ocasional no realizada. La ubicación es conveniente y está cerca del Aeropuerto Internacional de Clark con poco tráfico, pero a varios les resultó confusa la entrada del centro comercial lateral y una caminata más larga hasta el vestíbulo. En general, espere una estancia en un complejo turístico bien equipado con sólidas comodidades y un servicio generalmente bueno, pero con algún contratiempo ocasional.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La piscina y el bar junto a la piscina en el quinto piso reciben elogios frecuentes, y algunos huéspedes señalan ascensores rápidos y una propiedad tecnológicamente avanzada. Se menciona el acceso adjunto al casino y al centro comercial, aunque la variedad de tiendas es limitada.

Reseñas de huéspedes relacionadas

10

rodwin

24 abr 2025

·

Se alojó 2 noches

Vegas in the Philippines

10

Robert

19 mar 2024

·

Se alojó 4 noches

Super clean property. Staff very helpful and friendly. Spent a lot of time @ the 5th floor pool area. Great to relax and get some sun.

10

MINORU

1 dic 2025

·

Se alojó 2 noches

5階プールサイドバーのクラスとの会話が楽しかったです。おかげでスイステルの滞在をより楽しめました。

10

Robert

15 mar 2024

·

Se alojó 4 noches

Very clean. Professional staff. Awesome breakfast. Probably the fasted elevator I’ve ever been in. Very happy with this stay. Will stay again when I visit Clark again.

10

JENNIFER

31 dic 2024

·

Se alojó 7 noches

I had the pleasure of staying at the Swissotel for a week with my family of 10. The entrance of the hotel is very confusing when first arriving since it is located on the side of their mall, unless you enter through the main casino area, which is a farther walk to the main lobby area. Check in staff were polite and tried their best to accommodate our requests to keep our rooms close, despite the hotel being close to capacity for the holidays. Strangely, only 1 of the 3 rooms received fresh fruit. The other 2 rooms only had water During our stay, we were always greeted and seated promptly for our daily breakfast at MARKT restaurant. There was a wide selection and variety of food to choose from. The restaurant staff was kind and did their best to meet our requests however, several days our beverages were never delivered after ordering. The last hour of the breakfast buffet, many items were not replenished. Pool area was nice and clean. Food and drinks were served well. Shopping area could be improved with more variety in retail such as clothing and gift stores. Concierge staff are very nice to work with. Overall, my family and I will definitely be coming back to stay in this hotel for future visits. NOTE: I would AVOID eating at The DINE restaurant, which is NOT affiliated with Swissotel, located in their adjacent shopping area inside the side entrance to the hotel. Poor customer service and high prices - not worth it. Manager unapologetic with their own mistakes.

4

Dong Woo

10 jun 2024

·

Se alojó 4 noches

Nice hotel in that region. Many people.. Good pool.. So so F&B.. But terrible smell in toilet...

10

Reynaldo

12 abr 2023

·

Se alojó 2 noches

The propertyis well built and the scenery is fantastic.

10

Danny

1 ene 2025

·

Se alojó 3 noches

Excellent location. The facility is very advance with technology. Everything in the room are remotely controlled. Excellent dining options with plenty of choices. All staff members are very respectful and provided excellent customer service. We will definitely come back and stay at this hotel.

10

rowena

8 sept 2024

·

Se alojó 1 noche

Amazing love the pool side ❤️❤️❤️❤️ everything beautiful ❤️❤️❤️ fully recommended❤️❤️ thank you🥰

10

Paul

20 dic 2024

·

Se alojó 1 noche

The hotel was beautiful, smells clean and inviting. There only downside is the far walk to Swissotel from the front entrance.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es ampliamente elogiada, y muchos señalan espacios frescos y bien mantenidos. Aún así, varios informes mencionan moho u olores en los baños en ciertos pisos y omisiones ocasionales por parte del personal de limpieza, como limpieza incompleta o falta de reposición.

Reseñas de huéspedes relacionadas

10

Cristina

31 mar 2025

·

Se alojó 3 noches

The hotel is well-maintained, and the service provided is excellent.

10

Robert

19 mar 2024

·

Se alojó 4 noches

Super clean property. Staff very helpful and friendly. Spent a lot of time @ the 5th floor pool area. Great to relax and get some sun.

10

Patrick

25 nov 2022

·

Se alojó 2 noches

Very good facility. Clean and Comfortable room. Service could have been better. We asked for the room to be cleaned but they did not clean it and we asked for specific things to be re-stocked but the housekeeping did not leave any so we had to call again

10

CHIH-YUNG

24 ene 2024

·

Se alojó 3 noches

非常好的住宿經驗，整體環境整潔、床舒適、服務人員親切、早餐多樣化美味，有機會還想再入住。

10

KWANGBONG

18 sept 2023

·

Se alojó 6 noches

모든 것이 만족했지만 청소 상태는 좀 별루였습니다.

10

Robert

15 mar 2024

·

Se alojó 4 noches

Very clean. Professional staff. Awesome breakfast. Probably the fasted elevator I’ve ever been in. Very happy with this stay. Will stay again when I visit Clark again.

6

DOUGLAS

19 ago 2025

·

Se alojó 1 noche

I think the 15th floor had been flooded recently. Strong oder of mold and mildew as soon as I got off of the elevator. Even in the room. I slept with covers pulled over my head. It kicked off my allergies and gave me a runny nose that is still with me now 2 days later

4

Dong Woo

10 jun 2024

·

Se alojó 4 noches

Nice hotel in that region. Many people.. Good pool.. So so F&B.. But terrible smell in toilet...

10

Amy

14 nov 2025

·

Se alojó 8 noches

Great service, clean rooms with amazing staff at every corner!

10

Paul

20 dic 2024

·

Se alojó 1 noche

The hotel was beautiful, smells clean and inviting. There only downside is the far walk to Swissotel from the front entrance.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas y modernas, y algunos señalan distribuciones espaciosas y controles remotos para las funciones de la habitación. Algunos huéspedes encontraron las habitaciones más pequeñas de lo esperado o informaron problemas de calidad de los baños o accesorios y, durante la construcción, agua caliente intermitente.

Reseñas de huéspedes relacionadas

8

Jae Young

6 may 2024

·

Se alojó 3 noches

리뉴얼로 시설 청결하고 보안도 훌륭했고, 직원들 친절했습니다! 하지만 3박 중에 공사로 2일 동안 온수가 나오지 않음

10

Marissa

23 ene 2024

·

Se alojó 3 noches

Friendly staff. Room is clean.

8

Mitsunori

8 mar 2023

·

Se alojó 1 noche

部屋はとっても快適でしたが少し狭い様に感じるました｡

10

LEE

12 nov 2023

·

Se alojó 3 noches

정말좋았습니다. 다음에 가도 이곳으로 가고싶어요.우선 방이 커서 마음에 들었습니다.

10

Patrick

25 nov 2022

·

Se alojó 2 noches

Very good facility. Clean and Comfortable room. Service could have been better. We asked for the room to be cleaned but they did not clean it and we asked for specific things to be re-stocked but the housekeeping did not leave any so we had to call again

10

LEICHA

30 dic 2023

·

Se alojó 1 noche

Very nice

10

CHIH-YUNG

24 ene 2024

·

Se alojó 3 noches

非常好的住宿經驗，整體環境整潔、床舒適、服務人員親切、早餐多樣化美味，有機會還想再入住。

6

Maritess

29 mar 2024

·

Se alojó 2 noches

1) Over all excellency with warm welcome worker’s and services Is Mr.Eduardo Tensioso I believe,I think he handle the buffet breakfast area, Mr. Eduardo manages the quality of food and services towards the guests absolutely perfect as we ask for. 2) The casino is smoke free but the employees are not warm welcome people. 3). The front desk or lobby not really warm welcome SO SO My concern is I thought this is a 5 star hotel. I was not expecting tons of kids running around screaming, loud and jumping everywhere in front of the lobby, elevator and hallway. Also, I don’t know how it works but one room can have 10 or 15 people checking in one room. Seems like all the neighborhood comes into one room. Room services are very fast delivering coffee whatever I asked for. 4)Room quality not as really what I expect after a day of stay , I observe the ceiling of the shower is a kind unprofessional constructed, cheap toilet and the sink drainage is poor Outdoor building glass is tons of spiderwebs dirt, and not as shining glass also paint drip on the glass, unfortunately, we are by the mountain view, but because of the glasses are cloudy not as clear to see the mountain. Whoever managing the floor in this building needs to do his job. Greatly appreciate the Mr. Ed he takes care and do his job Sincerely yours, Mr. and Mrs. Trosper from Tampa, Florida, USA

10

KICHEOL

24 oct 2022

·

Se alojó 4 noches

I think it was perfect in every way. This is the place to stay for future business trips.

10

Danny

1 ene 2025

·

Se alojó 3 noches

Excellent location. The facility is very advance with technology. Everything in the room are remotely controlled. Excellent dining options with plenty of choices. All staff members are very respectful and provided excellent customer service. We will definitely come back and stay at this hotel.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Muchos huéspedes describen al personal como amable y profesional en todo el hotel, con un registro fluido y un conserje servicial. Sin embargo, varias reseñas citan una atención inconsistente: solicitudes no atendidas, bebidas de desayuno lentas o no entregadas, mala asistencia a un huésped discapacitado y groserías ocasionales en la piscina.

Reseñas de huéspedes relacionadas

2

Carmenchita

19 jul 2024

·

Se alojó 1 noche

Once I stepped out of my private airport pick up, it took 20 mins to have a wheelchair. There’s no waiting area for a disabled guest. My flight was so long and I cannot stand. I have a triwalker with limited seating capacity. Then there’s the need for an ID even for just delivery to my room. I told them it doesn’t make sense. So it took another 10 mins and was miserably sitting on my walker. When I went to the lobby, the person who checked me seemed nice even thoughI was already irate with the wheelchair and ID issues. I wrote in advance that I needed a room near elevator. She claimed that it’s available and close to elevator. I was placed 5 rooms away from the elevator, and that was not acceptable and when I got down, I was really maxed out with patience. She was not even apologetic and didn’t seem to care if I had to walk . She didn’t explain that closest room to elevator is not acceptable. Duty manager intervened and provided a good room. Elijah and Erwin from concierge were really helpful picking me up and taking me to the dining area and upon exit. It’s hard enough to travel with disability and medical issues but staff with no remorse when they make mistakes should be evaluated. They are not service oriented. It doesn’t matter if they’re being trained, service oriented people do not treat disabled guests that way. Swissotel, being a 5 star hotel should treat guests well and if they keep on hiring someone like Joanne, it’s lesser than 2 stars. Markt crew were great.

10

Cristina

31 mar 2025

·

Se alojó 3 noches

The hotel is well-maintained, and the service provided is excellent.

6

Joana Marie

24 may 2024

·

Se alojó 3 noches

Cleanliness! Wonderful housekeeping staff. The guy on the pool area that handling towel is rude, I was trying to talk to him to get towels he kept insisting talking to my husband and ignoring me. He might thought I was one of the girls working in a you know what I mean. Tell your staff to not degrading people (women)that works to try to make a living for their family. I did not get his name. When we we're checking out we asked the receptionist if they can send someone to help us with our luggage we waited 30 minutes nobody shows up. That was disappointing. Kitchen staff was very nice and food is good.

10

Cheryl

28 dic 2025

·

Se alojó 1 noche

Check In was so easy. Thanks to Claire

8

Juanito

31 may 2024

·

Se alojó 6 noches

Convenient breakfast buffet time plus excellent variety of foods. Just be more attentive in customers breakfast request or adjustments base on customers timeline.

10

Patrick

25 nov 2022

·

Se alojó 2 noches

Very good facility. Clean and Comfortable room. Service could have been better. We asked for the room to be cleaned but they did not clean it and we asked for specific things to be re-stocked but the housekeeping did not leave any so we had to call again

10

Robert

15 mar 2024

·

Se alojó 4 noches

Very clean. Professional staff. Awesome breakfast. Probably the fasted elevator I’ve ever been in. Very happy with this stay. Will stay again when I visit Clark again.

10

JENNIFER

31 dic 2024

·

Se alojó 7 noches

I had the pleasure of staying at the Swissotel for a week with my family of 10. The entrance of the hotel is very confusing when first arriving since it is located on the side of their mall, unless you enter through the main casino area, which is a farther walk to the main lobby area. Check in staff were polite and tried their best to accommodate our requests to keep our rooms close, despite the hotel being close to capacity for the holidays. Strangely, only 1 of the 3 rooms received fresh fruit. The other 2 rooms only had water During our stay, we were always greeted and seated promptly for our daily breakfast at MARKT restaurant. There was a wide selection and variety of food to choose from. The restaurant staff was kind and did their best to meet our requests however, several days our beverages were never delivered after ordering. The last hour of the breakfast buffet, many items were not replenished. Pool area was nice and clean. Food and drinks were served well. Shopping area could be improved with more variety in retail such as clothing and gift stores. Concierge staff are very nice to work with. Overall, my family and I will definitely be coming back to stay in this hotel for future visits. NOTE: I would AVOID eating at The DINE restaurant, which is NOT affiliated with Swissotel, located in their adjacent shopping area inside the side entrance to the hotel. Poor customer service and high prices - not worth it. Manager unapologetic with their own mistakes.

10

Amy

14 nov 2025

·

Se alojó 8 noches

Great service, clean rooms with amazing staff at every corner!

10

Danny

1 ene 2025

·

Se alojó 3 noches

Excellent location. The facility is very advance with technology. Everything in the room are remotely controlled. Excellent dining options with plenty of choices. All staff members are very respectful and provided excellent customer service. We will definitely come back and stay at this hotel.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación se elogia por ser tranquila, con poco tráfico y cerca del Aeropuerto Internacional de Clark. Sin embargo, varios huéspedes encontraron confusa la entrada del centro comercial lateral y la caminata hasta el vestíbulo más larga de lo esperado.

Reseñas de huéspedes relacionadas

10

Teddy

20 abr 2023

·

Se alojó 1 noche

We enjoyed our overnight stay here. The area has minimal to no traffic. CRK airport is just a few minutes away.

10

JENNIFER

31 dic 2024

·

Se alojó 7 noches

I had the pleasure of staying at the Swissotel for a week with my family of 10. The entrance of the hotel is very confusing when first arriving since it is located on the side of their mall, unless you enter through the main casino area, which is a farther walk to the main lobby area. Check in staff were polite and tried their best to accommodate our requests to keep our rooms close, despite the hotel being close to capacity for the holidays. Strangely, only 1 of the 3 rooms received fresh fruit. The other 2 rooms only had water During our stay, we were always greeted and seated promptly for our daily breakfast at MARKT restaurant. There was a wide selection and variety of food to choose from. The restaurant staff was kind and did their best to meet our requests however, several days our beverages were never delivered after ordering. The last hour of the breakfast buffet, many items were not replenished. Pool area was nice and clean. Food and drinks were served well. Shopping area could be improved with more variety in retail such as clothing and gift stores. Concierge staff are very nice to work with. Overall, my family and I will definitely be coming back to stay in this hotel for future visits. NOTE: I would AVOID eating at The DINE restaurant, which is NOT affiliated with Swissotel, located in their adjacent shopping area inside the side entrance to the hotel. Poor customer service and high prices - not worth it. Manager unapologetic with their own mistakes.

10

Ruth

4 nov 2024

·

Se alojó 1 noche

location

10

YONGWON

26 dic 2023

·

Se alojó 3 noches

조용하고 이동하기가 참 편리 합니다. 직원들도 친절하구요

10

Reynaldo

12 abr 2023

·

Se alojó 2 noches

The propertyis well built and the scenery is fantastic.

10

Primo

30 ago 2023

·

Se alojó 1 noche

Perfect location no traffic no pollution

10

Danny

1 ene 2025

·

Se alojó 3 noches

Excellent location. The facility is very advance with technology. Everything in the room are remotely controlled. Excellent dining options with plenty of choices. All staff members are very respectful and provided excellent customer service. We will definitely come back and stay at this hotel.

10

Paul

20 dic 2024

·

Se alojó 1 noche

The hotel was beautiful, smells clean and inviting. There only downside is the far walk to Swissotel from the front entrance.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y los restaurantes del hotel reciben altas calificaciones por su variedad y sabor, y muchos elogian a MARKT y las opciones en general. Algunos señalan lagunas en el servicio: bebidas no entregadas, reposición tardía cerca del cierre y comida promedio a veces o artículos limitados en el menú de la habitación.

Reseñas de huéspedes relacionadas

6

Joana Marie

24 may 2024

·

Se alojó 3 noches

Cleanliness! Wonderful housekeeping staff. The guy on the pool area that handling towel is rude, I was trying to talk to him to get towels he kept insisting talking to my husband and ignoring me. He might thought I was one of the girls working in a you know what I mean. Tell your staff to not degrading people (women)that works to try to make a living for their family. I did not get his name. When we we're checking out we asked the receptionist if they can send someone to help us with our luggage we waited 30 minutes nobody shows up. That was disappointing. Kitchen staff was very nice and food is good.

8

Juanito

31 may 2024

·

Se alojó 6 noches

Convenient breakfast buffet time plus excellent variety of foods. Just be more attentive in customers breakfast request or adjustments base on customers timeline.

10

Reuben

24 mar 2023

·

Se alojó 2 noches

Very nice first stay at Swissotel. Staff was top-notch and super friendly. Please add real beef burgers on the in-room dining menu. Otherwise, I will stay here again.

10

CHIH-YUNG

24 ene 2024

·

Se alojó 3 noches

非常好的住宿經驗，整體環境整潔、床舒適、服務人員親切、早餐多樣化美味，有機會還想再入住。

6

Maritess

29 mar 2024

·

Se alojó 2 noches

1) Over all excellency with warm welcome worker’s and services Is Mr.Eduardo Tensioso I believe,I think he handle the buffet breakfast area, Mr. Eduardo manages the quality of food and services towards the guests absolutely perfect as we ask for. 2) The casino is smoke free but the employees are not warm welcome people. 3). The front desk or lobby not really warm welcome SO SO My concern is I thought this is a 5 star hotel. I was not expecting tons of kids running around screaming, loud and jumping everywhere in front of the lobby, elevator and hallway. Also, I don’t know how it works but one room can have 10 or 15 people checking in one room. Seems like all the neighborhood comes into one room. Room services are very fast delivering coffee whatever I asked for. 4)Room quality not as really what I expect after a day of stay , I observe the ceiling of the shower is a kind unprofessional constructed, cheap toilet and the sink drainage is poor Outdoor building glass is tons of spiderwebs dirt, and not as shining glass also paint drip on the glass, unfortunately, we are by the mountain view, but because of the glasses are cloudy not as clear to see the mountain. Whoever managing the floor in this building needs to do his job. Greatly appreciate the Mr. Ed he takes care and do his job Sincerely yours, Mr. and Mrs. Trosper from Tampa, Florida, USA

10

Robert

15 mar 2024

·

Se alojó 4 noches

Very clean. Professional staff. Awesome breakfast. Probably the fasted elevator I’ve ever been in. Very happy with this stay. Will stay again when I visit Clark again.

10

JENNIFER

31 dic 2024

·

Se alojó 7 noches

I had the pleasure of staying at the Swissotel for a week with my family of 10. The entrance of the hotel is very confusing when first arriving since it is located on the side of their mall, unless you enter through the main casino area, which is a farther walk to the main lobby area. Check in staff were polite and tried their best to accommodate our requests to keep our rooms close, despite the hotel being close to capacity for the holidays. Strangely, only 1 of the 3 rooms received fresh fruit. The other 2 rooms only had water During our stay, we were always greeted and seated promptly for our daily breakfast at MARKT restaurant. There was a wide selection and variety of food to choose from. The restaurant staff was kind and did their best to meet our requests however, several days our beverages were never delivered after ordering. The last hour of the breakfast buffet, many items were not replenished. Pool area was nice and clean. Food and drinks were served well. Shopping area could be improved with more variety in retail such as clothing and gift stores. Concierge staff are very nice to work with. Overall, my family and I will definitely be coming back to stay in this hotel for future visits. NOTE: I would AVOID eating at The DINE restaurant, which is NOT affiliated with Swissotel, located in their adjacent shopping area inside the side entrance to the hotel. Poor customer service and high prices - not worth it. Manager unapologetic with their own mistakes.

10

EUNCHEOL

24 dic 2025

·

Se alojó 5 noches

객실도 깨끗했고, 직원도 친절했고, 조식도 맛있었어요

4

Dong Woo

10 jun 2024

·

Se alojó 4 noches

Nice hotel in that region. Many people.. Good pool.. So so F&B.. But terrible smell in toilet...

10

Danny

1 ene 2025

·

Se alojó 3 noches

Excellent location. The facility is very advance with technology. Everything in the room are remotely controlled. Excellent dining options with plenty of choices. All staff members are very respectful and provided excellent customer service. We will definitely come back and stay at this hotel.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	217 US$
febrero	221 US$
marzo	200 US$
abril	259 US$
mayo	211 US$
junio	180 US$
julio	198 US$
agosto	207 US$
septiembre	249 US$
octubre	163 US$
noviembre	165 US$
diciembre	172 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $206	17 $223
18 $196	19 $222	20 $228	21	22 $254	23 $289	24 $266
25 $196	26 $180	27 $180	28 $180	29 $180	30 $215	31 $215

DO	LU	MA	MI	JU	VI	SA
1 $254	2 $219	3 $219	4 $180	5 $180	6 $198	7 $168
8 $191	9 $219	10	11	12	13	14
15 $267	16 $180	17 $180	18 $181	19 $180	20 $188	21 $188
22 $161	23 $219	24 $219	25 $219	26 $219	27 $188	28 $188
29 $180	30 $180

Swissôtel Clark Philippines

Precios para Swissôtel Clark Philippines

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Swiss, Suite Grand, 1 cama de matrimonio grande

Habitación Premium, 1 cama de matrimonio grande

Swiss, Suite Grand, 2 camas dobles

Swiss, Suite, 1 cama de matrimonio grande

Swiss, Suite, 1 cama de matrimonio grande

Swiss, Habitación ejecutiva, 2 camas dobles

Swiss, Habitación, 1 cama de matrimonio grande

Swiss, Suite Grand, 2 camas dobles

Habitación Premium, 2 camas dobles

Swiss, Habitación ejecutiva, 1 cama de matrimonio grande

Swiss, Suite presidencial

Swiss, Habitación Business

Swiss, Suite Grand, 1 cama de matrimonio grande

Swiss, Suite familiar

Reseñas de los huéspedes sobre Swissôtel Clark Philippines

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Depósito de seguridad

Interesante

Extras opcionales

Precios para las próximas fechas