The Westfield Inn, BW Signature Collection
$193
/ night
Avg. for September
Select dates to see prices and availability
$193
/ night
Avg. for September
Monthly average prices
Nightly prices at The Westfield Inn, BW Signature Collection average $141 in February, the cheapest month, and $213 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $145 |
| February | $141 |
| March | $156 |
| April | $164 |
| May | $186 |
| June | $213 |
| July | $176 |
| August | $168 |
| September | $193 |
| October | $203 |
| November | $188 |
| December | $172 |
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Sep · $193
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Most expensive: June (~$213)
Cheapest: February (~$141)
About this property
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and complimentary use of a nearby fitness facility.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and complimentary use of a nearby fitness facility.
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Westfield? This hotel has 480 square feet (45 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Dining
Enjoy a satisfying meal at Chez Catherine serving guests of The Westfield Inn, BW Signature Collection. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 41 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Location
A stay at The Westfield Inn, BW Signature Collection places you in the heart of Westfield, a 5-minute drive from Shackamaxon Country Club and 6 minutes from Echo Lake Country Club. This hotel is 9.7 mi (15.6 km) from The Mills at Jersey Gardens and 12.7 mi (20.4 km) from Prudential Center.
What's nearby
Shackamaxon Country Club(1.8 miles)
Echo Lake Country Club(2.8 miles)
Hyatt Hills Golf Course(3 miles)
Baltusrol Golf Club(4.9 miles)
Donald Van Blake Tennis Center(5.1 miles)
Union County Performing Arts Center(5.3 miles)
Galloping Hill Golf Course(5.5 miles)
Rahway River Park(5.7 miles)
Warinanco Park(5.8 miles)
Overlook Medical Center(6.1 miles)
Paper Mill Playhouse(6.4 miles)
South Mountain Reservation(6.5 miles)
Reeves-Reed Arboretum(7.2 miles)
Ritz Theatre & Performing Arts Center(7.4 miles)
Trinitas Regional Medical Center(7.6 miles)
Linden, NJ (LDJ)(7.3 miles)
Newark Liberty Intl. Airport (EWR)(13.6 miles)
Morristown, NJ (MMU-Morristown Municipal)(14.2 miles)
Manville, NJ (JVI-Central Jersey Regional)(17.5 miles)
Caldwell, NJ (CDW-Essex County)(22.9 miles)
Parking
Restaurant
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Location
435 North Ave W, Westfield, New Jersey, United States of America
Shackamaxon Country Club (1.8 miles)
Echo Lake Country Club (2.8 miles)
Hyatt Hills Golf Course (3 miles)
Baltusrol Golf Club (4.9 miles)
Donald Van Blake Tennis Center (5.1 miles)
Union County Performing Arts Center (5.3 miles)
Room options
5
Standard Room, 1 King Bed, Refrigerator & Microwave
Room details
1 King Bed
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Suite, 1 King Bed, Kitchenette (With Sofabed)
Room details
1 King Bed
Sleeps 3
358 ft²
Air ConditioningWi-Fi (Free)Kitchenette
6
Standard Room, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Queen Beds
Sleeps 4
300 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
7
Suite, 2 Queen Beds, Kitchenette
Room details
2 Queen Beds
Sleeps 4
435 ft²
Air ConditioningWi-Fi (Free)Kitchenette
6
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-In Shower)
Room details
1 King Bed
Sleeps 2
300 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
5
Standard Room, 1 Queen Bed, Refrigerator & Microwave
Room details
1 Queen Bed
Sleeps 2
250 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
8
Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)
Room details
1 King Bed
Sleeps 3
359 ft²
Air ConditioningWi-Fi (Free)Deep Soaking Bathtub
Guest reviews
8.5
Very good
Based on 721 verified reviews
Who stays here?
Business
21%
Couple
19%
Family
42%
Group
8%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At The Westfield Inn, BW Signature Collection, travelers consistently praise the central, walkable Westfield location with easy train access to New York City, while overall experiences with rooms, service, and on-site features range from excellent to uneven.
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What guests think
At The Westfield Inn, BW Signature Collection, travelers consistently praise the central, walkable Westfield location with easy train access to New York City, while overall experiences with rooms, service, and on-site features range from excellent to uneven.
Rooms are frequently described as spacious and comfortable, though several guests noted noise from nearby tracks or other rooms, and quirks like wine coolers instead of fridges or occasional issues with TVs, phones, and fixtures. Facilities feedback centers on an aging elevator that is sometimes slow or out of service, and parking that can feel tight, though some appreciate covered or free options. Service is often friendly—especially at breakfast—yet front-desk interactions and problem resolution can be inconsistent; the complimentary breakfast ranges from very good to poor with items sometimes running out. Expect a convenient, generally clean stay with strong walkability, but consider potential noise and verify elevator status if mobility is a concern.
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AI-generated summary based on recent guest reviews
Facilities
Guests report recurring elevator issues (slow or out of service) and parking that can feel tight or limited, though some appreciate covered or free options.
Related guest reviews
2
Kaitlyn
Oct 6, 2024
·
Stayed 2 nights
This place is a dumpster fire. Walls are paper thin. The street traffic is so incredibly loud. It’s impossible to sleep & get rest due to all the noise. The front desk person Renata is unprofessional, nasty & aggressive. When we went down to ask why our key wasn’t working she accused us of not rechecking in for our stay. Why would we recheck in the hotel mid stay? Makes absolutely zero sense. Worst part was getting stuck for 45 minutes in their elevator that should be condemned. Front desk person called the elevator company not the fire department which was two doors down to get us out. We had to call 911 to get assistance. Absolutely no apology or effort to help adults struggling to breath in a cramped space. They would rather save money than address an emergency situation properly. This place is a disgrace.
This place is a dumpster fire. Walls are paper thin. The street traffic is so incredibly loud. It’s impossible to sleep & get rest due to all the noise. The front desk person Renata is unprofessional, nasty & aggressive. When we went down to ask why our key wasn’t working she accused us of not rechecking in for our stay. Why would we recheck in the hotel mid stay? Makes absolutely zero sense. Worst part was getting stuck for 45 minutes in their elevator that should be condemned. Front desk person called the elevator company not the fire department which was two doors down to get us out. We had to call 911 to get assistance. Absolutely no apology or effort to help adults struggling to breath in a cramped space. They would rather save money than address an emergency situation properly. This place is a disgrace.
10
Rachel
Apr 27, 2025
·
Stayed 1 night
We needed a place to stay close to Westfield and not only was this hotel right in the heart of everything (extremely walkable and free parking!) but it was so NICE on top of it! Outstanding beds, spacious, excellent shower. If given the chance we will stay here again in a heartbeat!
We needed a place to stay close to Westfield and not only was this hotel right in the heart of everything (extremely walkable and free parking!) but it was so NICE on top of it! Outstanding beds, spacious, excellent shower. If given the chance we will stay here again in a heartbeat!
8
Angela Paige
Jul 30, 2025
·
Stayed 3 nights
The hotel was decent for our stay. Check in and out was easy. There was an odor of smoke, but overall clean. The elevator was slow, so we took the stairs most days. Our room door stuck and the shower door would not fully close. Overall, satisfactory but not fantastic.
The hotel was decent for our stay. Check in and out was easy. There was an odor of smoke, but overall clean. The elevator was slow, so we took the stairs most days. Our room door stuck and the shower door would not fully close. Overall, satisfactory but not fantastic.
6
Ann
Sep 4, 2024
·
Stayed 2 nights
We drove over 6 hours for a funeral and it wasn’t easy to find. We didn’t know where to park,it’s not clear and the entrance had a restaurant attached, that was not open for food, for the 3 days we were there. we had to ask people next door, how to get in the hotel because its not clearly marked and you have to walk your heavy bags all the way around the building, in through the front entrance, to get to an elevator. That needs some attention. There was a horrible odor through the parking lot and all through the hotel. The hotel itself, was clean and the room nice but the refrigerator did not stay cold. It was set to 50 degrees and the odor of the rugs permeated everything. The bed was comfortable and the bathroom was spacious with a great shower and toiletries.
We drove over 6 hours for a funeral and it wasn’t easy to find. We didn’t know where to park,it’s not clear and the entrance had a restaurant attached, that was not open for food, for the 3 days we were there. we had to ask people next door, how to get in the hotel because its not clearly marked and you have to walk your heavy bags all the way around the building, in through the front entrance, to get to an elevator. That needs some attention. There was a horrible odor through the parking lot and all through the hotel. The hotel itself, was clean and the room nice but the refrigerator did not stay cold. It was set to 50 degrees and the odor of the rugs permeated everything. The bed was comfortable and the bathroom was spacious with a great shower and toiletries.
10
Christie
Oct 5, 2024
·
Stayed 1 night
Cute, clean right near all the shopping and restaurants in Westfield. The elevator is a little old/sus so we only used it for luggage otherwise took the stairs. Bedroom was a great size, bathroom also very large and nice. Would stay here again.
Cute, clean right near all the shopping and restaurants in Westfield. The elevator is a little old/sus so we only used it for luggage otherwise took the stairs. Bedroom was a great size, bathroom also very large and nice. Would stay here again.
8
Janette
Oct 8, 2023
·
Stayed 6 nights
It’s our go-to place in Westfield. It’s an old hotel that lacks any charm or quality repairs or maintenance. No pool, hot tub, or gym. The recent remodeling of the rooms is ok but nothing is squared or level. But there’s nothing icky about it and everything is always clean, the staff are nice, plenty of parking, and it’s within walking distance of downtown. We’ve tried AirBNB in town and we’ll always go back to this place.
It’s our go-to place in Westfield. It’s an old hotel that lacks any charm or quality repairs or maintenance. No pool, hot tub, or gym. The recent remodeling of the rooms is ok but nothing is squared or level. But there’s nothing icky about it and everything is always clean, the staff are nice, plenty of parking, and it’s within walking distance of downtown. We’ve tried AirBNB in town and we’ll always go back to this place.
4
Justin
Feb 3, 2025
·
Stayed 1 night
The elevator was out of order. We got no call, email, or text warning about this. We were put on the 3rd floor and told we had to take the stairs. We would have cancelled if warned. That's probably a big reason why no one reached out to us. By the time we got there and found out we were too exhausted from traveling all day to look for other accomodations. The stairs also has a steep drop that is unsafe when going down. There is a warning sign but it's only visible when going up.
The elevator was out of order. We got no call, email, or text warning about this. We were put on the 3rd floor and told we had to take the stairs. We would have cancelled if warned. That's probably a big reason why no one reached out to us. By the time we got there and found out we were too exhausted from traveling all day to look for other accomodations. The stairs also has a steep drop that is unsafe when going down. There is a warning sign but it's only visible when going up.
10
Sandra
Feb 19, 2024
·
Stayed 1 night
This hotel and its amenities were thoughtfully designed. I appreciated but hadn't expected the lovely bathrobe(s) that were supplied. This nice surprise included a lovely welcome from the lady at the desk. I will definitely stay there again when I'm in the area. I'm a woman traveling alone so I really liked the covered and well lit parking area adjacent to the hotel.
This hotel and its amenities were thoughtfully designed. I appreciated but hadn't expected the lovely bathrobe(s) that were supplied. This nice surprise included a lovely welcome from the lady at the desk. I will definitely stay there again when I'm in the area. I'm a woman traveling alone so I really liked the covered and well lit parking area adjacent to the hotel.
8
Marjorie
Sep 18, 2024
·
Stayed 1 night
Parking for hotel very tight and very limited. Accomodates about 12 cars. When asked if there was additional parking, hotel attendant said no that it was the only parking. Suspect there was more but attendant didn't know or share.
Parking for hotel very tight and very limited. Accomodates about 12 cars. When asked if there was additional parking, hotel attendant said no that it was the only parking. Suspect there was more but attendant didn't know or share.
8
althea
Jun 4, 2024
·
Stayed 4 nights
Rooms are advertised as having refrigerators but they only have wine storage units set at 56 degrees. That is not even enough to chill wine! The one elevator wasn’t working. EV charger in the parking garage wasn’t working.
Rooms are advertised as having refrigerators but they only have wine storage units set at 56 degrees. That is not even enough to chill wine! The one elevator wasn’t working. EV charger in the parking garage wasn’t working.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean, with multiple guests praising cleanliness; however, there are occasional odor complaints and several reports of missed housekeeping during stays.
Related guest reviews
10
Kevin
Mar 26, 2023
·
Stayed 2 nights
Nice, clean, updated hotel. Only issues were a toilet that would run sometimes and a noisy mini fridge. Would stay again.
Nice, clean, updated hotel. Only issues were a toilet that would run sometimes and a noisy mini fridge. Would stay again.
10
Matt
Jan 12, 2026
·
Stayed 1 night
Yes room was clean and all the staff where very nice to deal with !!!
Yes room was clean and all the staff where very nice to deal with !!!
8
Angela Paige
Jul 30, 2025
·
Stayed 3 nights
The hotel was decent for our stay. Check in and out was easy. There was an odor of smoke, but overall clean. The elevator was slow, so we took the stairs most days. Our room door stuck and the shower door would not fully close. Overall, satisfactory but not fantastic.
The hotel was decent for our stay. Check in and out was easy. There was an odor of smoke, but overall clean. The elevator was slow, so we took the stairs most days. Our room door stuck and the shower door would not fully close. Overall, satisfactory but not fantastic.
2
dmitry
Mar 24, 2025
·
Stayed 3 nights
The room was never cleaned during our 3 day stay. We had to ask for towels. The elevator was broken during our stay. The coffee machine was broken in the breakfast area. Breakfast was horrible. We asked for late check out 11:30 instead of 11) and were harassed by staff at 11 and 11:30 to leave. Toilet got plugged and we were given a plunger to do it ourselves!!!!! Outrageous!!!! Hotel is in a beautiful town. Great location but the hotel stinks!!!! And parking spots are tiny!
The room was never cleaned during our 3 day stay. We had to ask for towels. The elevator was broken during our stay. The coffee machine was broken in the breakfast area. Breakfast was horrible. We asked for late check out 11:30 instead of 11) and were harassed by staff at 11 and 11:30 to leave. Toilet got plugged and we were given a plunger to do it ourselves!!!!! Outrageous!!!! Hotel is in a beautiful town. Great location but the hotel stinks!!!! And parking spots are tiny!
10
Kiara
Aug 4, 2025
·
Stayed 1 night
It was great, staff was friendly One of the pillow cases was dirty but stuff took care of it.
It was great, staff was friendly One of the pillow cases was dirty but stuff took care of it.
6
John P.
Apr 7, 2025
·
Stayed 3 nights
Room was comfortable but ice machine in hallway on all the time making noise at night. Did not get housekeeping service first day. No facial tissues I.in room or bathroom. Generally clean. Staff helpful
Room was comfortable but ice machine in hallway on all the time making noise at night. Did not get housekeeping service first day. No facial tissues I.in room or bathroom. Generally clean. Staff helpful
10
Donna
Dec 4, 2025
·
Stayed 4 nights
Clean, spacious room and really helpful staff. Fab location in a lovely small town.
Clean, spacious room and really helpful staff. Fab location in a lovely small town.
10
Kathleen
Sep 25, 2025
·
Stayed 1 night
clean room nice breakfast very pleasant staff both evening and morning
clean room nice breakfast very pleasant staff both evening and morning
10
Mary Ellen
Jan 27, 2023
·
Stayed 1 night
Upon entering the front desl clerk maybe he was the owner he was extremely nice.As for the Hotel it was decorated very up to date and really nice,also the hotel was IMMACULATE, which is very important. We had a delicious free breakfast. 10 star in my book
Upon entering the front desl clerk maybe he was the owner he was extremely nice.As for the Hotel it was decorated very up to date and really nice,also the hotel was IMMACULATE, which is very important. We had a delicious free breakfast. 10 star in my book
10
Charlene
May 24, 2025
·
Stayed 2 nights
Staff were very friendly. Rooms were very clean. Continental breakfast was very nice to have. Would highly recommend this hotel, it was very convenient to many locations.
Staff were very friendly. Rooms were very clean. Continental breakfast was very nice to have. Would highly recommend this hotel, it was very convenient to many locations.
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are large with comfortable beds and some recent updates, but noise from trains, hallways, or upstairs guests is a recurring gripe, and in-room amenities can be quirky or unreliable (e.g., wine coolers, TVs, phones).
Related guest reviews
6
Jeremie
Jan 8, 2025
·
Stayed 1 night
Train runs right behind the hotel, was not a great sleep . 1st room given was a shoebox … of course since booked on hotels.com… The person at check in was very nice.
Train runs right behind the hotel, was not a great sleep . 1st room given was a shoebox … of course since booked on hotels.com… The person at check in was very nice.
10
Todd
Jul 14, 2025
·
Stayed 1 night
Great place. Room was huge and clean. Television service was off and on with very few selections
Great place. Room was huge and clean. Television service was off and on with very few selections
8
Ricky
Dec 21, 2025
·
Stayed 2 nights
Great location and overall nice. TV, microwave, coffee, and fridge didn’t work. They fixed except but not the fridge and coffee maker. Some sort of wine refrigerator instead of a normal refrigerator - weird and didn’t work. Decent breakfast. Clean.
Great location and overall nice. TV, microwave, coffee, and fridge didn’t work. They fixed except but not the fridge and coffee maker. Some sort of wine refrigerator instead of a normal refrigerator - weird and didn’t work. Decent breakfast. Clean.
8
Brett
Jul 8, 2024
·
Stayed 2 nights
Nice large room. Very clean and walkable to town.
Nice large room. Very clean and walkable to town.
8
Michael
Dec 31, 2025
·
Stayed 3 nights
We love this hotel and stay often when in area. Quiet, comfortable, good price, great location. Only complaint is breakfast. We appreciate it being offered but items are very poor and often not available including coffee. If breakfast was upgraded I'd give hotel a 5 star for sure.
We love this hotel and stay often when in area. Quiet, comfortable, good price, great location. Only complaint is breakfast. We appreciate it being offered but items are very poor and often not available including coffee. If breakfast was upgraded I'd give hotel a 5 star for sure.
8
Eric
Sep 21, 2025
·
Stayed 1 night
Extremely loud hotel. We could hear every move the guests above made. Good location and room was clean.
Extremely loud hotel. We could hear every move the guests above made. Good location and room was clean.
8
Margaret
Jan 20, 2025
·
Stayed 1 night
The room was nice, lots of space, large bathroom, comfortable king size bed. The only problem was the ice machine was just outside our door and kept waking me up as it made or dumped ice every hour or so during the night. The breakfast was very nice - fresh fruit, omelets, options for toast, bagel or croissant. Conveniently located.
The room was nice, lots of space, large bathroom, comfortable king size bed. The only problem was the ice machine was just outside our door and kept waking me up as it made or dumped ice every hour or so during the night. The breakfast was very nice - fresh fruit, omelets, options for toast, bagel or croissant. Conveniently located.
8
Hilary
Apr 21, 2025
·
Stayed 1 night
Overall good. It would be nice to have a working phone.
Overall good. It would be nice to have a working phone.
10
Brian
Feb 13, 2025
·
Stayed 2 nights
Excellent location, easy check in with helpful staff. Room had been very nicely upgraded.
Excellent location, easy check in with helpful staff. Room had been very nicely upgraded.
10
Donna
Nov 29, 2023
·
Stayed 4 nights
Back again after 4 years and like the refurb. All staff were very helpful, room was large. Only gripe was the wine fridge - I prefer the old fridges that were better for storage. The wine fridge was also so noisy that we had to turn the temp up high to stop it making a loud noise all night. Tip - ask for a room on third floor so you don't get noise from upstairs.
Back again after 4 years and like the refurb. All staff were very helpful, room was large. Only gripe was the wine fridge - I prefer the old fridges that were better for storage. The wine fridge was also so noisy that we had to turn the temp up high to stop it making a loud noise all night. Tip - ask for a room on third floor so you don't get noise from upstairs.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, particularly at breakfast, but front-desk service and responsiveness vary, with reports of rudeness, inconsistent treatment, and slow or unsatisfactory issue handling.
Related guest reviews
8
althea
Aug 4, 2024
·
Stayed 4 nights
Great location near train station and restaurants. Front desk staff don’t seem to know about hospitality or else they hate their jobs and it shows. Breakfast and cleaning staff are good.
Great location near train station and restaurants. Front desk staff don’t seem to know about hospitality or else they hate their jobs and it shows. Breakfast and cleaning staff are good.
10
Katlyn
Jan 27, 2025
·
Stayed 2 nights
Everyone who worked the front desk was super friendly. The woman who managed breakfast each morning was very kind and great with communication. The location was clean and a great spot within walking distance to a variety of coffee shops, restaurants, and things to do.
Everyone who worked the front desk was super friendly. The woman who managed breakfast each morning was very kind and great with communication. The location was clean and a great spot within walking distance to a variety of coffee shops, restaurants, and things to do.
10
Robert
Jul 22, 2024
·
Stayed 2 nights
The property was well appointed and the staff were friendly and very helpful The manager was especially helpful when I made a special request I would stay there again without hesitation
The property was well appointed and the staff were friendly and very helpful The manager was especially helpful when I made a special request I would stay there again without hesitation
2
Kaitlyn
Oct 6, 2024
·
Stayed 2 nights
This place is a dumpster fire. Walls are paper thin. The street traffic is so incredibly loud. It’s impossible to sleep & get rest due to all the noise. The front desk person Renata is unprofessional, nasty & aggressive. When we went down to ask why our key wasn’t working she accused us of not rechecking in for our stay. Why would we recheck in the hotel mid stay? Makes absolutely zero sense. Worst part was getting stuck for 45 minutes in their elevator that should be condemned. Front desk person called the elevator company not the fire department which was two doors down to get us out. We had to call 911 to get assistance. Absolutely no apology or effort to help adults struggling to breath in a cramped space. They would rather save money than address an emergency situation properly. This place is a disgrace.
This place is a dumpster fire. Walls are paper thin. The street traffic is so incredibly loud. It’s impossible to sleep & get rest due to all the noise. The front desk person Renata is unprofessional, nasty & aggressive. When we went down to ask why our key wasn’t working she accused us of not rechecking in for our stay. Why would we recheck in the hotel mid stay? Makes absolutely zero sense. Worst part was getting stuck for 45 minutes in their elevator that should be condemned. Front desk person called the elevator company not the fire department which was two doors down to get us out. We had to call 911 to get assistance. Absolutely no apology or effort to help adults struggling to breath in a cramped space. They would rather save money than address an emergency situation properly. This place is a disgrace.
10
Kiara
Aug 4, 2025
·
Stayed 1 night
It was great, staff was friendly One of the pillow cases was dirty but stuff took care of it.
It was great, staff was friendly One of the pillow cases was dirty but stuff took care of it.
2
Russell
Oct 23, 2023
·
Stayed 2 nights
This is not a hotel we will be back to. Terrible customer service and place falling apart. When we first got there, there were no rooms ready or available. OK, no problem. I understand, but the receptionist behind the desk was rude and unfriendly. Normally I wouldn't even have written about it but when we got to the room, well, it was falling apart. When taking a shower the handled to shut the water on and off and control temperature fell off. When my wife was attempting to apply makeup and adjust the makeup mirror it fell out of the wall. The shower door wouldn't stay closed while taking a shower, and when we brought this up to the front desk all they said was a half hearted sorry but couldn't do anything about because it was the weekend. BEWARE. DO NOT STAY HERE!!!
This is not a hotel we will be back to. Terrible customer service and place falling apart. When we first got there, there were no rooms ready or available. OK, no problem. I understand, but the receptionist behind the desk was rude and unfriendly. Normally I wouldn't even have written about it but when we got to the room, well, it was falling apart. When taking a shower the handled to shut the water on and off and control temperature fell off. When my wife was attempting to apply makeup and adjust the makeup mirror it fell out of the wall. The shower door wouldn't stay closed while taking a shower, and when we brought this up to the front desk all they said was a half hearted sorry but couldn't do anything about because it was the weekend. BEWARE. DO NOT STAY HERE!!!
6
Angela
Nov 10, 2023
·
The room was fine, but I would not book this hotel again. I arrived early for my room after traveling since 4am, to be told by the receptionist that "Check in is at 3," nothing else offered. I suggested she could at least hold my bags as I had a full schedule of events that afternoon, which seemed like an inconvenience to her, and had to ask more than once if there was a bathroom where I could freshen up, which I was finally directed to. At checkout, I was waiting for my uber when another guest arrived, and was told by the same receptionist that "Check in is at 3 but we can get you a room now. No charge for early check in," and he was accommodated right away. Not sure what was going on there, but shouldn't all guests be treated the same? Even if no room was available, why did I have to advocate for basic service like holding my bags and access to a restroom? Also- plumbing was backwards in the shower- turning the knob to hot gets ice cold water.
The room was fine, but I would not book this hotel again. I arrived early for my room after traveling since 4am, to be told by the receptionist that "Check in is at 3," nothing else offered. I suggested she could at least hold my bags as I had a full schedule of events that afternoon, which seemed like an inconvenience to her, and had to ask more than once if there was a bathroom where I could freshen up, which I was finally directed to. At checkout, I was waiting for my uber when another guest arrived, and was told by the same receptionist that "Check in is at 3 but we can get you a room now. No charge for early check in," and he was accommodated right away. Not sure what was going on there, but shouldn't all guests be treated the same? Even if no room was available, why did I have to advocate for basic service like holding my bags and access to a restroom? Also- plumbing was backwards in the shower- turning the knob to hot gets ice cold water.
10
Donna
Dec 4, 2025
·
Stayed 4 nights
Clean, spacious room and really helpful staff. Fab location in a lovely small town.
Clean, spacious room and really helpful staff. Fab location in a lovely small town.
10
Kathleen
Sep 25, 2025
·
Stayed 1 night
clean room nice breakfast very pleasant staff both evening and morning
clean room nice breakfast very pleasant staff both evening and morning
10
Mary Ellen
Jan 27, 2023
·
Stayed 1 night
Upon entering the front desl clerk maybe he was the owner he was extremely nice.As for the Hotel it was decorated very up to date and really nice,also the hotel was IMMACULATE, which is very important. We had a delicious free breakfast. 10 star in my book
Upon entering the front desl clerk maybe he was the owner he was extremely nice.As for the Hotel it was decorated very up to date and really nice,also the hotel was IMMACULATE, which is very important. We had a delicious free breakfast. 10 star in my book
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AI-generated summary based on recent guest reviews
Location
Outstanding central location in downtown Westfield, walkable to shops and restaurants and near the train to NYC; a few guests experienced noise from nearby tracks.
Related guest reviews
8
Jennifer
Feb 22, 2024
·
Stayed 1 night
This is a small, well-kept property with very nice rooms, a good complimentary breakfast, and is walkable to many restaurants and shops. It's also relatively close to Newark Airport.
This is a small, well-kept property with very nice rooms, a good complimentary breakfast, and is walkable to many restaurants and shops. It's also relatively close to Newark Airport.
10
Rosalie
May 18, 2023
·
Stayed 1 night
Nice location. Town beautiful and transportation by train to New York City !
Nice location. Town beautiful and transportation by train to New York City !
10
Jennifer
Dec 30, 2022
·
Stayed 1 night
Great downtown location near numerous restaurants and shops. Excellent check-in service experience. Highly recommend.
Great downtown location near numerous restaurants and shops. Excellent check-in service experience. Highly recommend.
10
George
Apr 15, 2025
·
Stayed 4 nights
Well located for dining and shopping. Everything is walking distance
Well located for dining and shopping. Everything is walking distance
10
Judy
Sep 24, 2025
·
Stayed 1 night
It was centrally located right in Westfield.
It was centrally located right in Westfield.
10
Judith
May 5, 2025
·
Stayed 1 night
The only drawback is that it’s right in front of railroad tracks!! Train station right down the street. That noise doesn’t bother me - but I’m sure others might be bothered!
The only drawback is that it’s right in front of railroad tracks!! Train station right down the street. That noise doesn’t bother me - but I’m sure others might be bothered!
10
Todd
Jun 29, 2025
·
Stayed 1 night
Great hotel in the middle of Westfield, walking distance to a bunch of restaurants and shops. Would stay there again.
Great hotel in the middle of Westfield, walking distance to a bunch of restaurants and shops. Would stay there again.
10
William
Aug 9, 2025
·
Stayed 3 nights
Next to train station for easy access to NYC by train
Next to train station for easy access to NYC by train
10
Jennifer
May 2, 2024
·
Stayed 1 night
This property is in a vibrant downtown area with lots of restaurant and shopping options, in addition to access to train and bus service into New York City. I grew up in the area and this has become my go-to hotel when I come for events/visits from my home in Vermont.
This property is in a vibrant downtown area with lots of restaurant and shopping options, in addition to access to train and bus service into New York City. I grew up in the area and this has become my go-to hotel when I come for events/visits from my home in Vermont.
10
George
Feb 3, 2025
·
Stayed 4 nights
Located in the downtown area with lots of dining options
Located in the downtown area with lots of dining options
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AI-generated summary based on recent guest reviews
Dining
Complimentary breakfast is widely appreciated and sometimes praised, but quality and availability are inconsistent, with reports of watered-down or unavailable coffee and limited or poor items on some days.
Related guest reviews
8
Jennifer
Feb 22, 2024
·
Stayed 1 night
This is a small, well-kept property with very nice rooms, a good complimentary breakfast, and is walkable to many restaurants and shops. It's also relatively close to Newark Airport.
This is a small, well-kept property with very nice rooms, a good complimentary breakfast, and is walkable to many restaurants and shops. It's also relatively close to Newark Airport.
4
Arthur
Dec 22, 2023
·
Stayed 3 nights
Over $200 a night and no services, no help with bags . Breakfast good the first day then less.
Over $200 a night and no services, no help with bags . Breakfast good the first day then less.
8
Michael
Dec 31, 2025
·
Stayed 3 nights
We love this hotel and stay often when in area. Quiet, comfortable, good price, great location. Only complaint is breakfast. We appreciate it being offered but items are very poor and often not available including coffee. If breakfast was upgraded I'd give hotel a 5 star for sure.
We love this hotel and stay often when in area. Quiet, comfortable, good price, great location. Only complaint is breakfast. We appreciate it being offered but items are very poor and often not available including coffee. If breakfast was upgraded I'd give hotel a 5 star for sure.
10
Sarah
Jan 20, 2025
·
Stayed 1 night
Efficient and friendly service. Well appointed room - great TV; nice to have a coffee maker, microwave, and refrigerator available even though we stayed only one night. Bed was very comfortable. Only two suggestions for the room: add room-darkening blinds, and reduce brightness of lights (or add dimmers). Breakfast was very good; breakfast room was cozy and well-managed; staff was very friendly. Hotel is right in the heart of town, walking distance to a birthday party we were attending at Yestercades. Overall a great hotel!
Efficient and friendly service. Well appointed room - great TV; nice to have a coffee maker, microwave, and refrigerator available even though we stayed only one night. Bed was very comfortable. Only two suggestions for the room: add room-darkening blinds, and reduce brightness of lights (or add dimmers). Breakfast was very good; breakfast room was cozy and well-managed; staff was very friendly. Hotel is right in the heart of town, walking distance to a birthday party we were attending at Yestercades. Overall a great hotel!
8
Margaret
Jan 20, 2025
·
Stayed 1 night
The room was nice, lots of space, large bathroom, comfortable king size bed. The only problem was the ice machine was just outside our door and kept waking me up as it made or dumped ice every hour or so during the night. The breakfast was very nice - fresh fruit, omelets, options for toast, bagel or croissant. Conveniently located.
The room was nice, lots of space, large bathroom, comfortable king size bed. The only problem was the ice machine was just outside our door and kept waking me up as it made or dumped ice every hour or so during the night. The breakfast was very nice - fresh fruit, omelets, options for toast, bagel or croissant. Conveniently located.
6
Holly
Apr 2, 2023
·
Stayed 17 nights
The breakfast was pretty horrible. Microwaveable omelette and frozen pancakes that were as hard as cardboard. Watered down coffee. The laundry machine was broken for the entire stay. The staff were all wonderful and helpful and the hotel was clean.
The breakfast was pretty horrible. Microwaveable omelette and frozen pancakes that were as hard as cardboard. Watered down coffee. The laundry machine was broken for the entire stay. The staff were all wonderful and helpful and the hotel was clean.
10
David
Oct 21, 2023
·
Stayed 1 night
Stayed at the Westfield Inn 2 or 3 times in 1990s; liked it then. Recent renovations left the feeling of a small, welcoming hotel intact, also everything (room, hallways, breakfast room, entry/concierge room on 1st floor) felt and looked to me current; clean, contemporary, stylish bathrooms and bathing supplies (hair and body cleansers, towels), pillow top beds. etc. I could ell instantly that entry/concierge room looked familiar yet had been updated. Again, clean, fresh, but no sense of anything just done in slapdash manner. Everything carefully planned and done in renovations/updates. Good breakfast in a comfortable, modern breakfast room. Selections for any food choice or requirements (omnivore, vegetarian, gluten free, vegan). And of course waffle maker and freshly prepared food brought out if anything ran low. Pleasant and unobtrusive staff available, efficient. Good hotel within walking distance (zero to six blocks) of a downtown that has and continues to change from the 1990s: Vibrant town, shops. Cuisines from around the world; personal care, growth, training; most open, others with "approved permits" in window almost ready for business. Exciting town, but still retains small-town character. Good stay.
Stayed at the Westfield Inn 2 or 3 times in 1990s; liked it then. Recent renovations left the feeling of a small, welcoming hotel intact, also everything (room, hallways, breakfast room, entry/concierge room on 1st floor) felt and looked to me current; clean, contemporary, stylish bathrooms and bathing supplies (hair and body cleansers, towels), pillow top beds. etc. I could ell instantly that entry/concierge room looked familiar yet had been updated. Again, clean, fresh, but no sense of anything just done in slapdash manner. Everything carefully planned and done in renovations/updates. Good breakfast in a comfortable, modern breakfast room. Selections for any food choice or requirements (omnivore, vegetarian, gluten free, vegan). And of course waffle maker and freshly prepared food brought out if anything ran low. Pleasant and unobtrusive staff available, efficient. Good hotel within walking distance (zero to six blocks) of a downtown that has and continues to change from the 1990s: Vibrant town, shops. Cuisines from around the world; personal care, growth, training; most open, others with "approved permits" in window almost ready for business. Exciting town, but still retains small-town character. Good stay.
10
Helen
Oct 17, 2023
·
Stayed 3 nights
I had a great stay and would highly recommend this property. Clean, spacious, modern rooms, convenient layout. The hotel staff are great, especially those team members who work at breakfast -- everyone in the breakfast room was extremely friendly, kind, and professional, and made guests feel welcome. Also, the hotel is in a very convenient location in town. Thank you!
I had a great stay and would highly recommend this property. Clean, spacious, modern rooms, convenient layout. The hotel staff are great, especially those team members who work at breakfast -- everyone in the breakfast room was extremely friendly, kind, and professional, and made guests feel welcome. Also, the hotel is in a very convenient location in town. Thank you!
10
Kathleen
Sep 25, 2025
·
Stayed 1 night
clean room nice breakfast very pleasant staff both evening and morning
clean room nice breakfast very pleasant staff both evening and morning
10
John
Feb 26, 2023
·
Stayed 1 night
The staff was very friendly and helpful. The breakfast was delicious.
The staff was very friendly and helpful. The breakfast was delicious.
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AI-generated summary based on recent guest reviews
10
Margaret
3 weeks ago
·
Stayed 1 night
Our stay was all-in-all great. It is a truly classy hotel.
Our stay was all-in-all great. It is a truly classy hotel.
10
Gail
Jun 14, 2026
·
Stayed 2 nights
Very happy with the accommodation. Great location for us. Front staff absolutely lovely.
Very happy with the accommodation. Great location for us. Front staff absolutely lovely.
10
Kim
Jun 9, 2026
·
Stayed 2 nights
More substantial and tasty breakfast than I expected. Location was very convenient to town. Easy walking distance to everything we needed. Would definitely stay here again!
More substantial and tasty breakfast than I expected. Location was very convenient to town. Easy walking distance to everything we needed. Would definitely stay here again!
10
William
Jun 1, 2026
·
Stayed 2 nights
Great parking. Breakfast was ok if you like powdered eggs. Check in staff needs a personality.
Great parking. Breakfast was ok if you like powdered eggs. Check in staff needs a personality.
8
Jennifer
May 29, 2026
·
Stayed 2 nights
The room had a bit of an odor, which the staff were clearly trying to address as there were air fresheners on the AC/heat unit. Otherwise, the room and bathroom were clean and spacious and the bed was comfortable. The refrigerator in the room didn't go below 48 degrees, which was not sufficient for food; only beverages.
The room had a bit of an odor, which the staff were clearly trying to address as there were air fresheners on the AC/heat unit. Otherwise, the room and bathroom were clean and spacious and the bed was comfortable. The refrigerator in the room didn't go below 48 degrees, which was not sufficient for food; only beverages.
FAQs about The Westfield Inn, BW Signature Collection
Is parking available at the property?
Yes, free parking is available on-site.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What is the location of the property in relation to key landmarks?
The property is located in Westfield, New Jersey, approximately 1.8 miles from Shackamaxon Country Club and 2.8 miles from Echo Lake Country Club. Public transport availability is not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-15: 306.37242096417236USD
- 2026-09-16: 272.9621582514801USD
- 2026-09-17: 214.76954029821778USD
- 2026-09-18: 221.66971422569276USD
- 2026-09-19: 278.3721518704376USD
- 2026-09-20: 261.63462528999327USD
- 2026-09-21: 155.82231350701906USD
- 2026-09-22: 202.11379434326173USD
- 2026-09-23: 202.9348314417572USD
- 2026-09-24: 180.94330846717835USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 158.73325201293946USD
- 2026-09-28: 193.93482356736757USD
- 2026-09-29: 211.93874893275452USD
- 2026-09-30: 195.21362041578675USD
- 2026-10-01: 195.71035305558777USD
- 2026-10-02: 239.34671111042786USD
- 2026-10-03: NO DATA
- 2026-10-04: 174.48067699293517USD
- 2026-10-05: 183.48654929223633USD
- 2026-10-06: 177.38545168888857USD
- 2026-10-07: 193.97140137680054USD
- 2026-10-08: 170.01013606738283USD
- 2026-10-09: 187.9372075279236USD
- 2026-10-10: 204.1330937102356USD
- 2026-10-11: 173.9743464204712USD
- 2026-10-12: 183.48654929223633USD
- 2026-10-13: 189.9419955251465USD
- 2026-10-14: 191.94169397642517USD
- 2026-10-15: 182.94302452934267USD
- 2026-10-16: 197.94080694114686USD
- 2026-10-17: NO DATA
- 2026-10-18: 158.94655505957033USD
- 2026-10-19: 180.94330846717835USD
- 2026-10-20: 189.9419955251465USD
- 2026-10-21: 189.9419955251465USD
- 2026-10-22: 184.94272298062134USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 175.94405353353883USD
- 2026-10-26: 180.94330846717835USD
- 2026-10-27: 200.9403634235077USD
- 2026-10-28: 197.94080694114686USD
- 2026-10-29: 180.94330846717835USD
- 2026-10-30: NO DATA
- 2026-10-31: 193.94139242770387USD
- 2026-11-01: 157.69204362242127USD
- 2026-11-02: 162.278464175354USD
- 2026-11-03: 186.94243904278565USD
- 2026-11-04: 186.94243904278565USD
- 2026-11-05: 160.9462711217346USD
- 2026-11-06: 169.94494056881715USD
- 2026-11-07: 171.3491445337372USD
- 2026-11-08: 158.94655505957033USD
- 2026-11-09: 172.7745167831726USD
- 2026-11-10: 189.47967455584717USD
- 2026-11-11: 184.94272298062134USD
- 2026-11-12: 178.132734398407USD
- 2026-11-13: 184.94432557121277USD
- 2026-11-14: 178.85101197930908USD
- 2026-11-15: 158.0209621331482USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Business Center
Dry Cleaning
Housekeeping
Services
Business Center
Dry Cleaning
Housekeeping
Safe-Deposit Box
Self Laundry
24-Hour Front Desk
Parking
Parking
Free Parking
Parking Onsite
General
Restaurant
Non-Smoking Rooms
Internet
Free Wi-Fi