Searcys Roof Garden Rooms

Very poor breakfast. Forgot some clotning in the room and they could not recover it even i wrote to them they day after i left.

Kind and helpful staff; very accommodating and delightful. Location was excellent.

We stayed here with our family for just 1 night in late December. The hotel website and Orbitz both advertised the Temple of Flora Suite as a three-bedroom suite. We booked that as we were traveling as a family (2 adults and 4 children). The idea of being all together in a suite was perfect for international travel with young children. When we arrived, we found out the "suite" was in fact two completely separate rooms. The hotel was completely unapologetic and unhelpful; thus we were required to stay in separate rooms from our young children. Also, we only got 1 key per room. In an effort to make it so kids could get to us if needed, we left our key with our kids to come in if needed. There was only one person on call at the hotel lobby at any time and the front door is always locked. Guests do not get a key. Twice we had to wait over 5 minutes outside the hotel for the staff to unlock the door. Once was after 11pm at night- it was not safe at all and not great to leave your guests in the cold. I will not stay here again and will not recommend this hotel to friends despite the great location.

Absolutely great location, minutes away from Knightsbridge tube and minute walk from Harrods. Great location for exploring all London has to offer! The room was very clean and well equipped. The only negative was breakfast which was a tray with orange juice, activia yoghurt, croissant and tea/ coffee/ hot chocolate. So if you’re expecting a wide selection of cooked breakfast/ continental this is not the place. That said staff were very friendly but attention to detail was lacking, for example tables were not laid for breakfast - just served on a tray.

Dirty room bad shower