Is parking available at the property?

Uncovered self-parking is available on-site for a fee of USD 10.00 per day, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately USD 17 for adults and USD 8 for children.

Does the property allow pets?

Pets are allowed with a fee of USD 75 per stay plus a one-time cleaning fee of USD 50. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

A complimentary roundtrip airport shuttle service is available 24 hours.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including the registration desk and public areas.

What is the location of the property in relation to key landmarks?

The property is located in East Point, just a 1-minute drive from Camp Creek Marketplace and 5 minutes from the Georgia International Convention Center. It is approximately 10.8 miles from Mercedes-Benz Stadium and 11.1 miles from State Farm Arena.

Is there a swimming pool at the property?

Yes, there is a seasonal outdoor pool available, which operates from May to September.

What are the policies for guests staying with children?

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property offers cribs and rollaway beds, but availability and any associated costs may apply. Advance request or confirmation is required.

Four Points by Sheraton Atlanta Airport West

Average nightly price at Four Points by Sheraton Atlanta Airport West by month, last 12 months (USD)
Month	Average price
January	$96
February	$103
March	$102
April	$112
May	$106
June	$205
July	$109
August	$109
September	$101
October	$99
November	$93
December	$93

What guests think

At Four Points by Sheraton Atlanta Airport West, travellers consistently highlight the convenient airport location, comfortable beds, and many friendly staff, while noting that overall service, room amenities, and general upkeep can be inconsistent across stays.

Cleanliness is often praised, but several reviews cite bathrooms not fully cleaned, stained linens or odors, and housekeeping skipped or delayed on multi-night stays. Facilities feedback mentions repeated pool closures or maintenance issues, paid gated parking that some find secure but others dimly lit, and a well-liked bar and patio with occasional slow service. Expect a convenient airport stopover with comfortable beds, but variation in service and maintenance.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback highlights repeated pool closures or maintenance issues, paid gated parking (often described as secure but with some lighting concerns), and a pleasant on-site bar and patio, though bar service can be slow.

Related guest reviews

10

Kira

Jun 25, 2024

·

Stayed 1 night

Nice. Loved the pool

10

Alexis

Feb 4, 2024

·

Stayed 2 nights

Staff was great! Fire pit didn’t work

6

Teja

Jul 6, 2025

·

Stayed 1 night

The pool was out of service which was part of my reason for visiting this property.

10

Cecilia

Jul 12, 2025

·

Stayed 3 nights

The only thing was the pool was not available to us. That would’ve been very nice but they did offer us drink coupons very nice of them. Thank you.

4

John

Sep 26, 2025

·

Stayed 2 nights

Front desk staff was rude and not very friendly. TV in the room was broken. Pool was green and unusable. I expected more after reading the reviews and was very disappointed. Next trip to Atlanta we be at another property. Very what they charged, there are much better options just a 10 minute ride North. Look elsewhere.

6

Manda

Jul 23, 2025

·

Stayed 1 night

The staff were very nice, and the hotel was clean and modern. However, the parking lot felt very unsafe with poor lighting. My room was on the ground floor with a huge window facing the parking lot, and that felt unsafe.

10

Kaylin

Oct 22, 2025

·

Stayed 1 night

My room itself was very clean, but the hallways could use some tidying. Easy to find, there was an airport shuttle but I had airport parking booked so I didn't use it. The person at check-in was very nice. Parking was easy and secure. Overall a good quick overnight since I had an early flight the next morning.

2

Blanche Bianca

Jul 7, 2025

·

Stayed 1 night

4th of July weekend, family reunion...We all booked this hotel for the pool and closeness to the airport. The pool was CLOSED this ENTIRE 4th of July weekend! We had all the kids excited to go swimming on vacation and there was NOTHING!!! They offered us a free drink at the bar...Yeah, they kids are really gonna enjoy that. POOR PLANNING BY THE HOTEL!!!

2

Blanche Bianca

Jul 7, 2025

·

Stayed 4 nights

4th of July weekend and the ENTIRE FAMILY REUNION is booked here, the pool was closed the entire holiday weekend due to chemical imbalances. Why did they not know to clean the pool PRIOR to a holiday weekend. Kids were all VERY Disappointed, which lead to even MORE frustrated parents.

10

Camilo

Dec 26, 2024

·

Stayed 1 night

All good - clean - lot of parking - easy access to highways

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Cleanliness

Many guests found rooms clean, yet recurring complaints include bathrooms not fully cleaned, stained linens or odors, and housekeeping skipping or delaying service during multi-night stays.

Related guest reviews

8

Felicia

Dec 21, 2024

·

Stayed 5 nights

Love the set up once you walk inside the hotel but what i didn’t like they don’t tell you that each day you there they charge if you have a car I feel they should let you know when you making reservations because you will charge a person and they don’t have a car plus the deposit also no breakfast well you have too have a voucher never heard of that because I have went to hotels and they have breakfast for everyone one I was there 6 days no once did housekeeping come clean my room but I did it myself beds was good comfortable they need too shampoo the carpet inside they rooms I socks was white when I start walking on carpet black ..

10

James

Dec 13, 2025

·

Stayed 2 nights

As always it was a combination of the cleanliness of the room as well as the warm staff.

6

Lensey

Jul 21, 2024

·

Stayed 1 night

The bathroom was not cleaned or the carpet in the room

10

Charlene

Apr 14, 2023

·

Stayed 5 nights

Everything was great except they cleaned my room only once during my 5 day stay. My garbage was overflowing with recyclables and perishable trash. Once the cleaners knocked on my door and i asked them to clean later however they never came back.

4

Domicia

Oct 11, 2025

·

Stayed 4 nights

Room had mold staff not pleasant

10

James

Dec 21, 2025

·

Stayed 2 nights

Cleanliness

8

Faheem

Jan 8, 2026

·

Stayed 1 night

Clean room

2

Tiffany

Sep 28, 2025

·

Stayed 1 night

I came to ATL for an event and I was so disgusted with the overall appearance of my room I did not sleep in my hotel room. From the photos I revealed the filthy mattress, look like a crime scene, carpet is filthy, housekeeping, needs coaching and development on switching out old towels, vacuum the room, sweep the floor, wipe desk, etc. for wet glass stains from previous guess. Water never got hot for a shower and I Lysol, Clorox clean-up wiped down any and everything I thought I might touch, TV & Internet old and slow. I was chrge at check in $100 for incidents and wanted to charge me $10.00 for parking when Pricelines website said parking included. The room , the mattress and dirty used towels folded to look fresh left me sleeping on a friends couch! The room was not clean and the mattress should be discarded it is not presentable for commercial use. I will not recommend this hotel and I am a BonVoyage Marriott member they will be notified of my hard earned money given to this establishment and I could not sleep in the room after a 11 hour drive to Atlanta. Ps. Front desk gave me fresh towels when I showed him the soiled towel and did not address the issue just handed me a new set of towels. I hope to speak with a manager for a full refund of my $120.00 + $100 incidental hold, $10 for parking.....Wow! Unacceptable Truthfully Speakinking

6

Lavone

Mar 15, 2025

·

Stayed 1 night

The shower was NOT CLEANED.....also the corners were black looked like mold.....Other then that it was fine.

6

lamarro

Mar 23, 2025

·

Stayed 1 night

The sheets and towels had stains on them. The floor also had items left on them

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Rooms

Beds are comfortable and some rooms are spacious or quiet, but freeway or hallway noise is reported, fridges/microwaves are not standard, and TV channel selection/performance can be limited.

Related guest reviews

8

Dan

Mar 28, 2023

·

Stayed 1 night

Traffic noise is pretty significant. Lighting in the room foyer is non-existent

8

Barry

Sep 30, 2025

·

Stayed 1 night

The room was surprisingly quiet for an airport hotel, and very clean. All amenities were as advertised. My license was left at the front desk at check in. Cedric promptly brought to my room avoiding a next day catastrophe trying to get through security. The only thing is parking is at the back of the facility and can be a long walk to the room through a back door. Be sure to unload in the lobby before parking.

6

Marvin

Jun 28, 2025

·

Stayed 2 nights

This hotel has potential, but it’s definitely a work in progress. The shuttle service needs improvement—coordination and reliability were lacking during my stay. Additionally, the in-room TV experience was disappointing, with only 12 out of over 60 channels actually working. On a positive note, the breakfast was a standout. The food was fresh, well-prepared, and offered a good variety—definitely a highlight of the stay. With some attention to service quality and room amenities, this place could become a solid choice. For now, it’s best suited for travelers who value breakfast over entertainment or convenience.

4

Paulette

Jun 19, 2024

·

Stayed 1 night

Poor water pressure, air conditioning was poor and mattress was very uncomfortable

6

Cheryl

Aug 23, 2025

·

Stayed 1 night

I like the location close to the air port. My 2nd stay when i returned from Chicago, the room had not frig nor microwave. Not good. The 1st stay i have these amenities.

8

Donna

Mar 27, 2025

·

Stayed 1 night

A little noisy by freeway and no breakfast. The shampoo container was empty and the soap dispenser did not work.

10

SHIRLEY

Oct 14, 2025

·

Stayed 2 nights

The staff was friendly and the rooms were clean! The bed slept good!

6

Lakiesha

Jun 10, 2025

·

Stayed 1 night

Good: Friendly staff, parking lot security, clean property, breakfast good, adequate parking. Close to airport and shopping and food. Bad: Low water pressure, tv worked really slow changing channels and some channels didn’t work on an already limited options, water doesn’t get really hot, warm in the hallways, room smelled like a dog had been in there, need upgrade on furniture, no place to put in-shower necessities. I’ve stayed in 3 different hotels in the last 2 weeks, this was my least favorite.

6

elizabeth

Sep 24, 2025

·

Stayed 3 nights

The room did not have a refrigerator and microwave as promised when I booked the room, and the curtain was hanging off the rack and was not fixed by the cleaning crew. The room furniture was very dated and the shower wash dispenser was broken in the shower.

10

Deborah

Dec 19, 2025

·

Stayed 1 night

The bed slept amazing! Every option of pillow was available! I was on the 5th floor and the water pressure was a bit disappointing, but the good sleep was worth it!

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Service

Service ranges from genuinely friendly, accommodating staff to inconsistent experiences such as rude or slow front desk interactions, long check-in lines, reservation or room-type mix-ups, missed wake-up calls, billing holds/double charges, and shuttle gaps or delays.

Related guest reviews

6

Ryan

Nov 25, 2025

·

Stayed 2 nights

The hotel front desk staff was not the most helpful or friendly. The WiFi did not work the entire stay. Staff said they were going to need to call IT to assist. This was the same conversation I had on two separate days

10

Harold

Aug 13, 2025

·

Stayed 1 night

We were 20 minutes early and before we could check in. Had to pay an additional $30. Wasn’t really happy about that but needed the rest.

2

demetrius

Sep 1, 2025

·

Stayed 2 nights

I recently stayed at the Marriott for 2 days, paying over $500 for my room, and unfortunately, my experience was very disappointing. Upon check-in, I was given a room where the key card didn’t work. After several failed attempts, I was informed that the door battery was dead. I waited over 30 minutes for assistance, and instead of resolving the issue that evening, the battery was not replaced until the following afternoon. This was a major inconvenience, especially given the short length of my stay. To make matters worse, I was double charged on my card. I was told one of the charges was a “mistake,” but no clear explanation was provided, and I was informed I would need to wait 10 days for the $135 to be returned. That extra charge was money I needed to travel back home, and as an out-of-town guest, this placed me in a very stressful situation. Between the room issue, the lack of urgency in resolving it, the financial mistake, and the fact that I paid over $500 for just 2 nights, I feel my stay fell far below the level of service expected from the Marriott brand. Given the significant inconvenience and cost, I am requesting a refund, or point equivalent to the amount I paid which was over $550

10

Alissa

Dec 4, 2024

·

Stayed 1 night

Every single front desk rep AND the engineer (whom we dealt with when the door wouldn't open) was superb in customer service. I will DEFINITELY be back!! By far the best hotel I've stayed in in the area

2

Jody

Mar 10, 2025

·

Stayed 1 night

Things don’t work properly and no one cares. One person working check-in with a line of 15 people trying to get in. Makes it impossible to buy anything from the canteen. And no vending anywhere else. Staff doesn’t care. Lady working the bar was asked about the canteen. Apparently she couldn’t leave the bar. The hotel has really went downhill since I last stayed here. Won’t be here again.

10

Eric

Dec 1, 2025

·

Stayed 1 night

The Room was very clean and a young lady named Ty was very professional at my check in. I was greeted immediately and was quickly taken care of. Ty is the picture of being a model employee and just courteous person! Thanks for making my stay comfortable!

2

Victor

Oct 7, 2025

·

Stayed 1 night

We had booked a double queen bed room when we arrived they gave us a single bed. When we talked to the employee they refused to give us the room we have booked and proceeded to tell us that we were wrong and that’s not what was in the system even after we showed them our reservation. There was also roaches in the lobby. The employees were rude and unprofessional.

10

Myriah

Dec 4, 2024

·

Stayed 1 night

Stayed overnight before an early morning flight from Atlanta Hartsfield. Hotel staff was very helpful with the Park & Fly system. Shuttle to domestic terminal was right on time and a quick ride over.

10

Micheal R

Sep 4, 2025

·

Stayed 1 night

Ty and Velvet were so friendly, accommodating and wonderful that my wife and I recommend Four Points to everyone!

2

Adiba

Apr 13, 2025

·

Stayed 1 night

Stuff at night wasn’t friendly. Waited for the shuttle for a long time and never showed up. Called the reception and they said they’ll be there. I ended up taking a taxi after a 1 hour wait. Once there at 2Am, the receptionist was rude and told me it was probably my fault I didn’t follow the instructions… I work for delta and I’m in ATL all the time and I know where the hotel shuttle are and never had a problem before

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Location

Very convenient to the airport and major highways; dining and shopping are nearby by car but not consistently walkable.

Related guest reviews

10

Arndt

Sep 16, 2025

·

Stayed 1 night

Quiet and clean property, staff is friendly and accommodating. Close to ATL. Parking was not an issue and felt secure. Dinner and shopping options nearby, but no in walking distance. Would definitely stay there again.

10

Priscilla

Sep 29, 2025

·

Stayed 1 night

Yes and yes. Need a car. Short distance

8

Mohammad

Jul 14, 2025

·

Stayed 1 night

Proximity to the airport

10

Taiesha

Jan 13, 2025

·

Stayed 1 night

This is most likely where we’ll stay every time we’re in Atlanta. Lots of shopping/dining nearby and minutes from the airport. The staff are friendly and very accommodating.

8

Courtney

May 6, 2025

·

Stayed 1 night

The hotel was in an odd location.

10

Barbara

Aug 2, 2024

·

Stayed 1 night

Close to airport.

10

Breyanna

Jun 18, 2025

·

Stayed 1 night

Property was in a great location! Super busy area very close to restaurants and shopping centers. Hotel was close to car wash, super convenient for me to get a detail. Room was quiet, clean and spacious. We had a nice view facing the city of Atlanta.

10

Douglas

Sep 27, 2025

·

Stayed 1 night

Nice place.,Clean and very convenient to the airport!

10

KATHERINE

Oct 13, 2025

·

Stayed 1 night

close to airport, and airport parking

10

Camilo

Dec 26, 2024

·

Stayed 1 night

All good - clean - lot of parking - easy access to highways

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Dining

The on-site bar and restaurant receive praise for tasty food and drinks, while breakfast is paid rather than complimentary with mixed quality/value and occasional slow service.

Related guest reviews

10

Sarame

Apr 1, 2024

·

Stayed 1 night

Not a large selection with breakfast options for the price... Overall the hotel is a nice place to stay

10

Margaret

May 4, 2025

·

Stayed 1 night

The service at bar for food and drink was extremely slow. Took 30 minutes for drink and the glasses were 3/4 full. would not use the bar or dining again.

10

Louis

Feb 29, 2024

·

Stayed 1 night

The property was very clean. Javier at the front desk could not have been kinder or more helpful. Dakesia from housekeeping was wonderful as well. There was a small hiccup when we first got there, but Javier and Dakesia sorted it out and all was excellent. The room was nice and the food was very good and reasonably priced. Ida or Ira or whatever, the bartender, was very nice as well. Overall, it was an excellent experience and we will be back.

6

Leonard

Jul 5, 2025

·

Stayed 1 night

The breakfast should have been free since it’s very little offered. It reminded me of a free continental breakfast that this property is charging for. They didn’t even have any bacon.

10

Patrice

Sep 26, 2024

·

Stayed 7 nights

Nice and clean the breakfast was amazing can’t forget about the bar drinks was great 😊

10

Jeremy

Jan 7, 2026

·

Stayed 1 night

Didn't have breakfast, only coffee. Had dinner the previous night at the bar. The bartender was amazing and the food was good.

10

Holly

Jun 5, 2025

·

Stayed 1 night

Excellent service from the staff and the breakfast was several cuts above other hotel breakfasts in this hotel class featuring REAL whole food — real scrambled eggs, fresh fruit, well seasoned potatoes and grits, turkey sausage, etc.

8

mark

Sep 13, 2025

·

Stayed 1 night

Good value for the price, loved the shuttle service, lobby was extremely noisy with kids, best old fashion I have ever had, super nice staff

8

Tori

Sep 8, 2025

·

Stayed 1 night

Property was very clean. Staff were friendly. Food and wine at the bar were also very good. Would stay again!

6

Peoung

Sep 11, 2025

·

Stayed 1 night

Area was close to Airport. The staff was Friendly and Welcoming. Rooms could've been a bit cleaner. AC was really loud, walls are thin. Also Breakfast is $17 per Adult and $8 per Child. Not likely to return.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3 $101	4 $103	5 $101	6 $105	7 $102
8 $102	9 $101	10 $103	11 $101	12 $103	13 $111	14 $108
15 $104	16 $97	17 $99	18 $96	19 $100	20 $103	21 $102
22 $102	23 $99	24 $100	25 $102	26 $100	27 $106	28 $103
29 $106	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
		1 $111	2 $109	3 $110	4 $125	5 $130
6 $124	7 $126	8 $123	9 $120	10 $119	11 $143	12 $138
13 $124	14 $118	15 $120	16 $120	17 $117	18 $150	19 $136
20 $122	21 $110	22 $127	23 $120	24 $119	25 $121	26 $122
27 $118	28 $117	29 $120	30 $118	31 $125

Four Points by Sheraton Atlanta Airport West

Prices for Four Points by Sheraton Atlanta Airport West

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Suite, 1 Bedroom

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed, Hearing Accessible

Room, 1 King Bed

Guest reviews of Four Points by Sheraton Atlanta Airport West

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Four Points by Sheraton Atlanta Airport West

Prices for upcoming dates