Elegantes Altstadt Loft - Innenstadt

“Free” parking too far away! No simple refreshments provided. Not even a simple bottle of water in the refrigerator. Mold in the showers. No parking pass available as was told there would be one available. Cost too high for this property! Could not get luggage up the spiral staircase.

The parking situation was a little confusing…not sure if we’ll get charged for parking in the lot or not…

The location is close to Market Square and University. We enjoyed the convenience of that. The property manager did a good job communicating with us. The building/home needed some cleaning improvements and small amount of TLC with furniture. The beds were comfortable and sheets were clean. With some TLC this would be a great place to stay.

This property is actually located very near to a great part of town...very near. For the price of this loft, I was expecting it to feel and look more like the photo online. This place was not in very good shape. It smelled a little dank, the flooring did not feel very clean, area rug was curled up at the edges and worn. My wife and I did not feel comfortable sitting on the furniture, and the bedspread was stained! the mattress was sloped on one side so much so that it was comical! I was literally rolling off of the bed, so we switched to the other bedroom. Also, it was advertised as big enough to house 8 people, but there were only beds for four! The other four were expected to sleep on the air mattresses provided. To their credit, communication was stellar, accessing the unit was convenient, and we were a very short walk to a really cool part of town. I will probably not use VRBO anymore because I feel I have been burned two of my three times using the service. Units never seem to be quite as nice as promoted.

This rental is not as represented in the pictures. The towels were damp. Folded up damp! The couches have stains on them. There was a horrible smell we couldn't figure out what it was. Found out later it was coming from a small door in the upstairs bathroom. I advise not opening it! The air mattresses advertised didn't even have an air pump. Walls were dirty with dents and marks all over them. Wish I had read some of the other reviews before renting. Way too over priced for the quality you get!! Hopefully this helps someone else thinking about renting!

Loved thr location. The apartment was so cozy and clean. Would definitely stay here again

No frills could be a little cleaner. Very noisy

Very disappointed in this property. Considering how expensive it was I was upset to find-an empty liquor bottle in the room my kids stayed in-closets with no doors on it-Dish-ware with food remnant in the cupboard-an empty linen closet with no blankets-stains on the couch in the living room-food stains splattered on the wall by the garbage canI reached out to the host as soon as we got there but there was no resolution and poor communication. Upon checking out, we saw somebody had dropped off a bag of linens in the hallway.

We were unable to stay in the rental. The hvac unit was apart with the filter in our floor when we arrived. Water was in the floor under the bar, which we noticed as we were leaving and with the maintenance person present. The faucet knob was broken on one shower, making the shower unusable (this rental was partially chosen, because, it offered two bathrooms). The air temperature was upwards of 85 degrees in the unit. Asking a guest to do anything to correct a maintenance issue is unacceptable, and that is what happened to me last night. This unit should have been inspected prior to my arrival to be sure it was in a condition to be rented. Dirty laundry from a previous guest was in one of the closets, and dirty dishes were in the dishwasher; cleanliness overall was horrible. This unit was not operational or as described. We vacated to a hotel. I would like a refund related to misrepresentation of the property. I have filed a complaint with my credit card company, as well as vrbo. It's a shame; this loft is cute and has potential, but this experience was horrible and no offer to rectify it was even presented.

“Free” parking too far away! No simple refreshments provided. Not even a simple bottle of water in the refrigerator. Mold in the showers. No parking pass available as was told there would be one available. Cost too high for this property! Could not get luggage up the spiral staircase.

Absolutely wonderful location within walking distance of restaurants and shops! That being said, we were not expecting live music to be next door and prevent sleep before midnight - 1 o'clock at the earliest on Sunday and Monday nights. A bigger issue when traveling with a 4 year old for sure. Rated a 4 for cleanliness due to a few areas in the hall bathroom. Also, more hand towels and wash cloths are needed when 4 people are staying. Lovely apartment with lots of light and plenty of space for 4!

Upon arrival, they did not give us the apartment number and we had to try every door. We were not able to enter until after 6 pm! Upon entering, the smell of air freshener was so overbearing that it was hardly tolerable. This will be explained further in the review. The flat was a total and complete crap hole. The walls are all banged up with scrapes and holes, electrical outlets do not work, exposed wires, etc. The furniture was dirty, stained, and soiled. Upon leaving to go to dinner and have drinks and return the code on the downstairs door had been changed and we were locked out at 1 o clock in the morning. 4 girls stuck on the street in downtown Knoxville was not a good thing. We finally had a stranger just "let us in" not knowing who we were or that we were staying there. When we entered the flat it absolutely wreaked of pot (hence the air freshener) and the noise level was out of control in the loft next door. I contacted the management company and they were dismissive. Upon going upstairs to prepare to go to sleep it was approximately 88 degrees. Smoldering hot. The management company says "we can send some fans over tomorrow". Tough luck tonight. They are FULLY AWARE as there are mini air conditioners next to each bed that you place ice in and turn on the fan they are not helpful with the heat.. The next morning (and I have a video of it) at 9 am the music in the loft next door was so loud you could hear it plain as day on my video. I requested a full refund as they GROSSLY misrepresent the property. I was given a WHOPPING 100 dollars back. Now, we went to party. We did party but the level of inconsistency compared to the property listing is unimaginable. DO NOT STAY HERE OR PATRONIZE THIS PROPERTY. It was ungodly AWFUL! I wish I were able to post the images and video as it is truly unbelievable. I even gave them the opportunity to make it right prior to posting my review but they refused to budge. They know it is a dump and they lease it out anyway knowing the A/C doesn't work and it is dangerous and a dump.

This property is actually located very near to a great part of town...very near. For the price of this loft, I was expecting it to feel and look more like the photo online. This place was not in very good shape. It smelled a little dank, the flooring did not feel very clean, area rug was curled up at the edges and worn. My wife and I did not feel comfortable sitting on the furniture, and the bedspread was stained! the mattress was sloped on one side so much so that it was comical! I was literally rolling off of the bed, so we switched to the other bedroom. Also, it was advertised as big enough to house 8 people, but there were only beds for four! The other four were expected to sleep on the air mattresses provided. To their credit, communication was stellar, accessing the unit was convenient, and we were a very short walk to a really cool part of town. I will probably not use VRBO anymore because I feel I have been burned two of my three times using the service. Units never seem to be quite as nice as promoted.

We enjoyed the unit overall based on location. Paying that much money you should be able to take a hot shower with good water pressure. none of the women or my daughter would wash their hair because the pressure was so poor. There is a metal electrical outlet that is hidden behind the futon that is bent in half and my daughter not knowing any better went to plug in her charger and it shocked her pretty bad.

We had a great stay and its a wonderful space. Everything was within walking distance (meaning right outside your door) cool coffee shops, restaurants, a little market that has necessities, bars, shops. We stayed 3 nights and never had to get into our car. The place is very spacious 3 bedrooms. Our favorite places were the French Cafe, Kaizen, and Kefi next door to the VRBO. My only complaint would be the shower setting the hot water can be a difficult and lengthy process but over all it was a great experience and i would stay again.

We were unable to stay in the rental. The hvac unit was apart with the filter in our floor when we arrived. Water was in the floor under the bar, which we noticed as we were leaving and with the maintenance person present. The faucet knob was broken on one shower, making the shower unusable (this rental was partially chosen, because, it offered two bathrooms). The air temperature was upwards of 85 degrees in the unit. Asking a guest to do anything to correct a maintenance issue is unacceptable, and that is what happened to me last night. This unit should have been inspected prior to my arrival to be sure it was in a condition to be rented. Dirty laundry from a previous guest was in one of the closets, and dirty dishes were in the dishwasher; cleanliness overall was horrible. This unit was not operational or as described. We vacated to a hotel. I would like a refund related to misrepresentation of the property. I have filed a complaint with my credit card company, as well as vrbo. It's a shame; this loft is cute and has potential, but this experience was horrible and no offer to rectify it was even presented.

Absolutely wonderful location within walking distance of restaurants and shops! That being said, we were not expecting live music to be next door and prevent sleep before midnight - 1 o'clock at the earliest on Sunday and Monday nights. A bigger issue when traveling with a 4 year old for sure. Rated a 4 for cleanliness due to a few areas in the hall bathroom. Also, more hand towels and wash cloths are needed when 4 people are staying. Lovely apartment with lots of light and plenty of space for 4!

Overall, the place had a nice vibe with some good points for style and was very affordable. The biggest downside we ran into was the complete lack of hot water. I'm glad we were only staying for one night or it would have really put a damper on our stay. There was a sign about how to make the water hot, but it didn't seem to apply at all. The other downside was the neighborhood. There was some commotion right outside in the middle of the night that had to involve the police. Not much you can do on that one. Just something to be aware of.

This rental has several issues that should have been mentioned in the description. First, this rental is above a hemp dispensary. As such, the entire rental reside of weed smoke. The was the case for our entire weekend. It was so intense that our clothes smelled like weed smoke which we had to explain to our family when they noticed smelling it on us. Second, this is a very noisy area with bright lights from the street, the curtains in the main bedroom offered no coverage against the light. So, we had the bedroom was nearly as bright as day every night as we tried to sleep. The white noise machines provided in the bedroom were not useful. Third, the WiFi constantly cut in and out. Do not rent the location if you need WiFi. I strongly recommend.against anyone renting the particular location unless you are ok with pungent weed smoke, sleeping with bright lights, and no WiFi,

The loft was roomy with cute old charm. Fit 7 people comfortably. An extra bathroom would have been nice, but we knew that going in. They provided everything you needed, fans, extra sheets even an air mattress if needed. Great communication. Would recommend

Upon arrival, they did not give us the apartment number and we had to try every door. We were not able to enter until after 6 pm! Upon entering, the smell of air freshener was so overbearing that it was hardly tolerable. This will be explained further in the review. The flat was a total and complete crap hole. The walls are all banged up with scrapes and holes, electrical outlets do not work, exposed wires, etc. The furniture was dirty, stained, and soiled. Upon leaving to go to dinner and have drinks and return the code on the downstairs door had been changed and we were locked out at 1 o clock in the morning. 4 girls stuck on the street in downtown Knoxville was not a good thing. We finally had a stranger just "let us in" not knowing who we were or that we were staying there. When we entered the flat it absolutely wreaked of pot (hence the air freshener) and the noise level was out of control in the loft next door. I contacted the management company and they were dismissive. Upon going upstairs to prepare to go to sleep it was approximately 88 degrees. Smoldering hot. The management company says "we can send some fans over tomorrow". Tough luck tonight. They are FULLY AWARE as there are mini air conditioners next to each bed that you place ice in and turn on the fan they are not helpful with the heat.. The next morning (and I have a video of it) at 9 am the music in the loft next door was so loud you could hear it plain as day on my video. I requested a full refund as they GROSSLY misrepresent the property. I was given a WHOPPING 100 dollars back. Now, we went to party. We did party but the level of inconsistency compared to the property listing is unimaginable. DO NOT STAY HERE OR PATRONIZE THIS PROPERTY. It was ungodly AWFUL! I wish I were able to post the images and video as it is truly unbelievable. I even gave them the opportunity to make it right prior to posting my review but they refused to budge. They know it is a dump and they lease it out anyway knowing the A/C doesn't work and it is dangerous and a dump.

Such a great location! This worked really well for our visit, check in was super easy and communication was excellent. The place was clean though the common area furniture could use a refresh. Overall a great stay!

We so enjoyed our stay. It was walking distance to downtown and restaurants. I really appreciated the communication with the owner. They were prompt and polite.

The location is close to Market Square and University. We enjoyed the convenience of that. The property manager did a good job communicating with us. The building/home needed some cleaning improvements and small amount of TLC with furniture. The beds were comfortable and sheets were clean. With some TLC this would be a great place to stay.

Horrible - my family booked this location well in advance. The morning of the day of arrival we receive a text outside of the VRBO app we receive a text stating that their broken furniture. We arrived around 10pm and proceeded wait over an hour because their system would not provide us with the access code to get and lack of response from the property management team. Eventually we had to split our family up and stay in multiple rooms at a hotel. This was a big game weekend which made it difficult to find rooms and costly.

Sub-par because I was required to download an app on my phone to get into the property. The location is good apart from the train switchyard across the street that operates in the middle of the night.

We searched for an old town feel and this place delivered! Within walking distance to shopping and a variety of restaurants, it was right in action of old Knoxville. Some issues with WiFi, but owners were prompt and courteous with solution. (We recommend taking a hot spot if you need to work.) This is a bustling part of town; so expect noise. (Owners provide sound machines. Use them!)

We were in town for my sons travel football tournament. Location was perfect. Noise restrictions probably not needed as thursday- saturday night the bars, music, screaming and cars racing until 3am would drown out kids/tv noise. Lots of rain the firat two nights causes front bedrooms to be soaked in water - management eam reaponded quickly but had no follow through and never came to property. Ended up leaving a night early to find other accomodations.

The loft was roomy with cute old charm. Fit 7 people comfortably. An extra bathroom would have been nice, but we knew that going in. They provided everything you needed, fans, extra sheets even an air mattress if needed. Great communication. Would recommend

Upon arrival, they did not give us the apartment number and we had to try every door. We were not able to enter until after 6 pm! Upon entering, the smell of air freshener was so overbearing that it was hardly tolerable. This will be explained further in the review. The flat was a total and complete crap hole. The walls are all banged up with scrapes and holes, electrical outlets do not work, exposed wires, etc. The furniture was dirty, stained, and soiled. Upon leaving to go to dinner and have drinks and return the code on the downstairs door had been changed and we were locked out at 1 o clock in the morning. 4 girls stuck on the street in downtown Knoxville was not a good thing. We finally had a stranger just "let us in" not knowing who we were or that we were staying there. When we entered the flat it absolutely wreaked of pot (hence the air freshener) and the noise level was out of control in the loft next door. I contacted the management company and they were dismissive. Upon going upstairs to prepare to go to sleep it was approximately 88 degrees. Smoldering hot. The management company says "we can send some fans over tomorrow". Tough luck tonight. They are FULLY AWARE as there are mini air conditioners next to each bed that you place ice in and turn on the fan they are not helpful with the heat.. The next morning (and I have a video of it) at 9 am the music in the loft next door was so loud you could hear it plain as day on my video. I requested a full refund as they GROSSLY misrepresent the property. I was given a WHOPPING 100 dollars back. Now, we went to party. We did party but the level of inconsistency compared to the property listing is unimaginable. DO NOT STAY HERE OR PATRONIZE THIS PROPERTY. It was ungodly AWFUL! I wish I were able to post the images and video as it is truly unbelievable. I even gave them the opportunity to make it right prior to posting my review but they refused to budge. They know it is a dump and they lease it out anyway knowing the A/C doesn't work and it is dangerous and a dump.

Such a great location! This worked really well for our visit, check in was super easy and communication was excellent. The place was clean though the common area furniture could use a refresh. Overall a great stay!

We did not stay here, as you cancelled on us without any notice or warning! We had to get a new place last minute, which was wonderful!

Great location in the middle of vibrant downtown. Lots of nearby restaurants and bars. Walkable to Neyland Stadium.

Enjoyed the unit and local area with some family. Easy walking to lots of places.

Nice place if you are friends planning on hitting the bars. Not so great for a family with people screaming on the streets in the middle of the night.

Nice place close to plenty of restaurants.

Sub-par because I was required to download an app on my phone to get into the property. The location is good apart from the train switchyard across the street that operates in the middle of the night.

great place and location, but party location if weekend stay, loud music and noise from street and clubs below

Absolutely wonderful location within walking distance of restaurants and shops! That being said, we were not expecting live music to be next door and prevent sleep before midnight - 1 o'clock at the earliest on Sunday and Monday nights. A bigger issue when traveling with a 4 year old for sure. Rated a 4 for cleanliness due to a few areas in the hall bathroom. Also, more hand towels and wash cloths are needed when 4 people are staying. Lovely apartment with lots of light and plenty of space for 4!

We were in town for my sons travel football tournament. Location was perfect. Noise restrictions probably not needed as thursday- saturday night the bars, music, screaming and cars racing until 3am would drown out kids/tv noise. Lots of rain the firat two nights causes front bedrooms to be soaked in water - management eam reaponded quickly but had no follow through and never came to property. Ended up leaving a night early to find other accomodations.

We have three adults who come to at least one UT football game each year, and we have explored various hotel options. This time we tried this property from VRBO, and it was perfect. It was spacious and comfortable. We were able to walk to the game. Also, it was nice having all of us in the same location.

Such a fun place for a girls weekend in Old Town. Great restaurants and shopping in walking distance.