Motel 6 San Antonio, TX I-35 North Corridor

Hotel is slightly on the old side, but well worth the stay for the price.

No elevator

Toilet was not bolted to floor, asked for handicapped accessible room, put on second floor with no elevator.

Too many homeless outside by the parking area, also we got room 302 on the 3rd floor , no elevators available. Toilet was leaking so they gave us another room. Second room right by the entrance a syringe with blood and the room itself was clean but smelled like rat poison. We had to leave and get another hotel

Rude man at front desk. Filthy property parking lot with lots of potholes. Then when we got in the room and started to get comfortable, the biggest ROACH came down the wall above the door.

Not clean, the floor is very dirty, the room door is difficult to use, the elevator smells bad, the room price is not suitable for the room, there is no breakfast, and the bed smells bad.

Older motel kept in pretty good shape

I was needing to cancel reservations with motel 6 I had checked in and in the first room there we're bed bugs on bed they put me in another room and I found stains on blankets then they put me in another but still felt like was getting bitten by bed so decided to cancel reservations and left i need to be reimbursed the money because I didn't stay

The covers smell bad. The towels smelled bad. It said non smoking but smelled like nothing but smoke. The room was clean. But it had a bad smell. When I first walked in there were roaches. Inside the shower too.

There was cockroach’s in my room, the room didn’t have a fridge or a microwave. All in all a bad experience

It's infested with cockroaches. I was unable to sleep. There's also bed bugs.

I Seen cockroaches on the floor. the bathroom door had a big hole on it. The door didn’t close properly overall will never stay here again.

Rude man at front desk. Filthy property parking lot with lots of potholes. Then when we got in the room and started to get comfortable, the biggest ROACH came down the wall above the door.

It was dirty, smelled like weed and the bed sheets were stained with yellow spots and what looked like makeup.

Sheets and towels were stained and dirty. Run down facilities. Service staff was rude. Will not be returning back.

There were dead roaches everywhere, stains on the walls and sheets and dead roaches smeared on the walls and I would like a refund I’m very disappointed and never will be back and will be reporting this hotel

There was mildew all over the air conditioning unit, inside the shower around the tiles, the shower curtain was dirty, and I took a clean white washcloth got it wet and white the floor to see how clean it was, the washcloth turned dark black. The microwave had damage to the inside Which makes it unsafe to operate, when I heated up my coffee it smelled weird like burning copper.

Room was dirty I spilt some water and upon cleaning it the towel was black along with a broken air conditioner and mattress having stains all over the sheets.

I booked a deluxe king room with Microwave and Fridge. I did not get any of that. They could not find my reservation in the system and placed me in a room with double beds no microwave no fridge and main thing THE SHOWER DID NOT WORK!!

First impression was yikes. Arrived after dark and very few cars patked in lot. A couple of guys hanging out on 2nd story railing made me nervous. Toilet was stained, seat broke. Ordered puzza. Went to grab a slice about 20 minutes after it came and there were a couple roaches in the box. I did let the desk know. Not somewhere i would stay again. The beds were comfortable and clean.

I’ve always said staying at a hotel / motel for cheap is not bad. You’re there just to sleep. I got this hotel based off reviews alone, so from that I saw great reviews but staying there made be question those reviews. So with that being said remember you get what you pay for. Rooms were fine since there just to sleep but not only did we have trouble getting into our room and then the outlets weren’t working so we couldn’t charge our phones. Bed sheets had a couple stains on them and even a towel or two. Our bath room door was basically broken and we couldn’t close it cause we’d risk it breaking on us and I was not gonna let that happen cause then they’d charge us for the damages. I also asked for a non smoking and got a smoking room. So all in all we used the room for just to sleep but at least keep up with the amenities. I hate to leave bad reviews but I wouldn’t wanna let someone else fall for the pictures they have put up on the site and think it’s gonna look the same.

Toilet was not bolted to floor, asked for handicapped accessible room, put on second floor with no elevator.

I Seen cockroaches on the floor. the bathroom door had a big hole on it. The door didn’t close properly overall will never stay here again.

Had great water pressure for a shower, room was cold and TV did not work. Ask management and they told me to call Expedia!

Bathroom door was broken and I found multiple dead bugs in the room. The roadway is so loud next the the hotel I couldn’t sleep at all.

The price for the stay was great since we just needed place to sleep. The only thing bad was that the TV was not working and we couldn't' watch much and it was late when we arrived so we didn't bother to tell the front desk until the following morning and it was fixed by the time we went back to the room in the evening

Today I was the difficult customer and DJ at the front desk handled it perfectly. I've been here a few weeks and today was one of those days.. The beds are so comfortable and housekeeping is so nice. I've been getting my coffee from across the street at the circle k they have a coffee bar there pro tip save your cup and you can get a discount on refills. Also there is a dollar tree in walkable distance as well as McDonald's taco Bell Jack in the box and a Jim's restaurant

I had a horrivle day. Keishna made it all better. 10 13 2024 thabk you romm 208

Great stay the front desk were really helpful with any of my needs ! Quite place at night and quality employees

Charged me an additional $50 when I got here to check in for a “deposit” on the room. Never have I been charged a deposit or anything they usually put a card on file to hold. I book with Expedia all of the time and of course the pictures they have posted do not even match the poor condition of the motel or the rooms. Then when I get to my room it’s filthy and trash everywhere obviously the room wasn’t cleaned after the last person checked out. I asked for a manager and of course I got the response “she is not here” if you are traveling from out of town do not come to this hotel it is super sketchy and filthy. They advertise a microwave and fridge in the room and they are both sitting on the floor in the corner. The microwave is just sitting on top of the mini fridge… terrible place and one of the nastiest I have ever been to. Definitely will be getting ahold of corporate so they can come and take a look at this terribly ran place. If I could rate this zero stars I would!! Do not book here!!! I reserved a non smoking room and the room smelled so bad of smoke. Also mold in the shower. Didn’t even take a shower because the shower was so filthy and moldy.

Felt like an institutional cell. Not warm and inviting. Trash everywhere. Dog droppings matter everywhere. I brought it to the hotel’s attention and they did nothing. There’s a homeless camp near, Someone tried to break into my rental car. I asked the manager to review the camera footage so I can file a report. They did nothing. Even after several requests.

The absolute worst place and lying staff ever. I booked a 1 room stay for 5 days but WENT IN PERSON TO CANCEL THE RESERVATION, due to my sister being transferred to the ICU. Front desk told me to contact Expedia to cancel which I did. Front desk then told me it is cancelled from their end, you will have to wait to see how much of a refund you get because they might charge u the first night. I replied, with why would you guys keep any of the money ? I came in person to cancel less than an hour from booking it ? Employee said it would be up to the manager but that it was cancelled. I contacted them again and they LIED TO ME SAYING THAT I NEVER SHOWED UP AND WILL NOT REFUND ME. We had a full blown conversation, who did she and I talk to then if not each other in person ? A ghost ??!!! They are giving false information, lying to customers and stealing money! I even purchased cancellation protection and they refuse to honor it. This place should be closed forever! Stay as far away from this motel 6! I even told them to check July 3rd between the hours of 9 pm to 11 pm and they will see me in person canceling and talking to front desk! But will refuse to review video so they continue to lie about how I was a no show.

The staff was very helpful and courtesy

Had great water pressure for a shower, room was cold and TV did not work. Ask management and they told me to call Expedia!

Sheets and towels were stained and dirty. Run down facilities. Service staff was rude. Will not be returning back.

Mena and her office staff are always nice and helpful. The 2 housekeepers they have are absolutely amazing and such sweethearts along with being very hard working. If your looking for a place to stay visiting San Antonio or just passing through def stay here. They are dog friendly.

Today I was the difficult customer and DJ at the front desk handled it perfectly. I've been here a few weeks and today was one of those days.. The beds are so comfortable and housekeeping is so nice. I've been getting my coffee from across the street at the circle k they have a coffee bar there pro tip save your cup and you can get a discount on refills. Also there is a dollar tree in walkable distance as well as McDonald's taco Bell Jack in the box and a Jim's restaurant

Worst place I've ever stayed in my life. Smells like cigarette smoke, people drinking all night long walking in the roads. Not a good place for a family or single woman.

Felt like an institutional cell. Not warm and inviting. Trash everywhere. Dog droppings matter everywhere. I brought it to the hotel’s attention and they did nothing. There’s a homeless camp near, Someone tried to break into my rental car. I asked the manager to review the camera footage so I can file a report. They did nothing. Even after several requests.

First impression was yikes. Arrived after dark and very few cars patked in lot. A couple of guys hanging out on 2nd story railing made me nervous. Toilet was stained, seat broke. Ordered puzza. Went to grab a slice about 20 minutes after it came and there were a couple roaches in the box. I did let the desk know. Not somewhere i would stay again. The beds were comfortable and clean.

I like the convenience location and the staff are very friendly and helpful.

Too many homeless outside by the parking area, also we got room 302 on the 3rd floor , no elevators available. Toilet was leaking so they gave us another room. Second room right by the entrance a syringe with blood and the room itself was clean but smelled like rat poison. We had to leave and get another hotel

There is a wooded area in the back of the property, where homeless people were living and it made me feel very unsafe!

Bathroom door was broken and I found multiple dead bugs in the room. The roadway is so loud next the the hotel I couldn’t sleep at all.

Great place for a clean room to sleep. Front desk was helpful and responsive. Very low budget so it makes sense no chair in the room for a place to sit. Awkward. Jim's Restaurant right next door had better than average cafe food, great staff and service.

Stains all over the walls, sticky floors, uncomfortable bed. Not to mention the wannabe pimp outside and the people smoking weed everywhere. Definitely get what you pay for. Do yourselves a favor and skip this place.

Today I was the difficult customer and DJ at the front desk handled it perfectly. I've been here a few weeks and today was one of those days.. The beds are so comfortable and housekeeping is so nice. I've been getting my coffee from across the street at the circle k they have a coffee bar there pro tip save your cup and you can get a discount on refills. Also there is a dollar tree in walkable distance as well as McDonald's taco Bell Jack in the box and a Jim's restaurant

Not clean, the floor is very dirty, the room door is difficult to use, the elevator smells bad, the room price is not suitable for the room, there is no breakfast, and the bed smells bad.