TLH Carlton Hotel - TLH Leisure, Entertainment and Spa Resort
146 US$
/ noche
Promedio para octubre
Precios para TLH Carlton Hotel - TLH Leisure, Entertainment and Spa Resort
Selecciona fechas para ver precios y disponibilidad
146 US$
/ noche
Promedio para octubre
Precios medios mensuales
En TLH Carlton Hotel - TLH Leisure, Entertainment and Spa Resort, los precios por noche son de 114 US$ de media en el mes más barato (mayo) y de 160 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 156 US$ |
| febrero | 117 US$ |
| marzo | 120 US$ |
| abril | 122 US$ |
| mayo | 114 US$ |
| junio | 117 US$ |
| julio | 160 US$ |
| agosto | 129 US$ |
| septiembre | 129 US$ |
| octubre | 146 US$ |
| noviembre | 142 US$ |
| diciembre | 142 US$ |
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oct · 146 US$
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Más caro: julio (aprox. 160 US$)
Más barato: mayo (aprox. 114 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas cubiertas, una sauna y un gimnasio. Encontrarás además conexión a Inter...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 2 piscinas cubiertas, una sauna y un gimnasio. Encontrarás además conexión a Internet wifi gratis, una zona recreativa o sala de juegos y una peluquería.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Come algo en Carlton Restaurant, uno de los 3 restaurantes de este hotel, o simplemente llama al servicio de habitaciones las 24 horas. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 3 bares con salón. Se ofrece un desayuno completo todos los días de 08:00 a 09:30 con un coste adicional.
Habitaciones
Disfruta de una agradable estancia en una de las 70 habitaciones con televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort, te encontrarás en una fantástica zona de Torquay (Centro de la ciudad de Torquay), a solo unos pasos de Centro Internacional de Conferencias Riviera y a apenas 4 min a pie de Greek Orthodox Church of Saint Andrew. Además, este hotel para familias se encuentra a 18,5 km de Parque nacional de Dartmoor y a 49,5 km de Dorset and East Devon Coast.
Qué hay cerca
Greek Orthodox Church of Saint Andrew(0.2 millas)
Torre Abbey(0.2 millas)
Centro Internacional de Conferencias Riviera(0.3 millas)
Playa Torre Abbey Sands(0.5 millas)
Parque nacional de Cockington(0.8 millas)
Teatro Princess(0.8 millas)
Torquay Marina(0.8 millas)
Puerto interior(1 millas)
Estadio de fútbol Plainmoor(1.2 millas)
Torquay Museum(1.3 millas)
Torbay Hospital(1.3 millas)
Estadio Plainmoor(1.4 millas)
Jardines Cary(1.5 millas)
The Little Theatre(1.5 millas)
South West Coast Path Section 43 Trailhead(1.7 millas)
El aeropuerto más práctico para llegar a TLH Carlton Hotel and Spa - TLH Leisure and Entertainment Resort se encuentra en Exeter (EXT-A. Internacional de Exeter)(26.7 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de tintorería
Pistas de tenis
Ubicación
Falkland Road, Centro de la ciudad de Torquay, Torquay, Torbay, Inglaterra, Reino Unido
Greek Orthodox Church of Saint Andrew (0.2 millas)
Torre Abbey (0.2 millas)
Centro Internacional de Conferencias Riviera (0.3 millas)
Playa Torre Abbey Sands (0.5 millas)
Parque nacional de Cockington (0.8 millas)
Teatro Princess (0.8 millas)
Opciones de habitación
8
Habitación superior con 1 cama doble o 2 individuales, vistas al mar
Detalles de la oferta
1 Cama Doble
2 Camas Individuales
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Baño privado
6
Apartamento
Detalles de la oferta
1 Cama Doble
, 1 Cama Individual
y 1 Sofá Cama
Capacidad: 5
Zona de comedor independienteCalefacciónConexión Wi-Fi (gratuita)Cocina
5
Habitación estándar doble
Detalles de la oferta
1 Cama Doble
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Baño privado
7
Habitación triple familiar (2 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble
y 1 Cama Individual
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Baño privado
6
Habitación individual
Detalles de la oferta
1 Cama Individual
CalefacciónConexión Wi-Fi (gratuita)Baño privado
6
Habitación cuádruple familiar (2 Adults + 2 Children)
Detalles de la oferta
1 Cama Doble
y 2 Camas Individuales
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Baño privado
6
Habitación con 2 camas individuales
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
CalefacciónConexión Wi-Fi (gratuita)Baño privado
7
Habitación triple superior, varias camas, vistas al mar
Detalles de la oferta
1 Cama Doble
y 1 Cama Individual
Capacidad: 3
CalefacciónConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre TLH Carlton Hotel - TLH Leisure, Entertainment and Spa Resort
7.8
Bueno
Basado en 1045 comentarios verificados
¿Quién se queda aquí?
Trabajo
2%
Pareja
26%
Familia
44%
Grupo
25%
Solo/a
1%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
El TLH Carlton Hotel - TLH Leisure, Entertainment and Spa Resort es elogiado por sus instalaciones para familias, que incluyen piscinas, spa y entretenimiento, además de una ubicación conveniente cerca de la playa y del centro de la ciudad, con muchos clientes destacando un personal amable y servicial.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
El TLH Carlton Hotel - TLH Leisure, Entertainment and Spa Resort es elogiado por sus instalaciones para familias, que incluyen piscinas, spa y entretenimiento, además de una ubicación conveniente cerca de la playa y del centro de la ciudad, con muchos clientes destacando un personal amable y servicial.
Sin embargo, las habitaciones se describen ampliamente como anticuadas y, a menudo, incómodamente calientes, con una ventilación limitada, sin aire acondicionado y colchones que muchos encontraron duros, incómodos o demasiado blandos. La limpieza es variable, con algunos fallos en el servicio de habitaciones y desgaste por mantenimiento, y ruido ocasional procedente de los pasillos o de las habitaciones vecinas. La comida es generalmente buena, aunque las esperas en el bar, las políticas de pago restrictivas en el restaurante y el aparcamiento de pago o limitado aparecen en muchas reseñas. Espere una estancia animada y con una buena relación calidad-precio en un resort con mucho que hacer, pero con habitaciones antiguas y calurosas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Amplias instalaciones orientadas a las familias, con múltiples piscinas, spa/sauna y entretenimiento que mantienen a los huéspedes ocupados en el recinto. Los inconvenientes incluyen un servicio lento en el bar en las horas punta y aparcamiento de pago o limitado; algunos también mencionaron agua fría o demasiado clorada en la piscina.
Reseñas de huéspedes relacionadas
10
Nisabel
25 jul 2024
·
Se alojó 2 noches
The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
8
Pippa
7 ago 2025
·
Se alojó 3 noches
Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.
Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.
10
Ian
1 jun 2023
·
Se alojó 2 noches
We have stayed before, parking is good although charges have been introduced. Pools are lovely but would like age limit dropped for indoor swimming with adult supervision as lifeguards are present. Food is excellent good value for money. Evening Menu needs to be extended we had to eat out too accommodate both children. Outdoor tables for smaller numbers single or couples occupied tables suitable for families
We have stayed before, parking is good although charges have been introduced. Pools are lovely but would like age limit dropped for indoor swimming with adult supervision as lifeguards are present. Food is excellent good value for money. Evening Menu needs to be extended we had to eat out too accommodate both children. Outdoor tables for smaller numbers single or couples occupied tables suitable for families
10
Jade
18 abr 2025
·
Se alojó 4 noches
We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
8
amina
2 jun 2025
·
Se alojó 3 noches
We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
8
Gennaro Aldo
18 jul 2025
·
Se alojó 3 noches
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
8
A
13 abr 2023
·
Se alojó 3 noches
The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
6
Gurdip
19 feb 2024
·
Se alojó 2 noches
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
10
Gemma
22 ago 2025
·
Se alojó 3 noches
Lovely hotel, old tired but its nice. Had so much to do, my 10yr old wasnt board once. Allday and evening. The beds were a but lumpy. The pool was way to high in clorine it burnt my eye balls, and was even stronger in the jacuzzi, which on day two was extremely hot. The steam room didnt have the eucalyptus, which is a shame as really does make a difference. The out door pool was cold as ice!! I jumped in and couldnt get out fast enough, i then suffed with my chest cramping after for a short while. I really dont know how the kids handled it. The food had a little to be desired for, but was fine for a few days. We didnt want to venture much. BUT All in all, we will be going back, and probably for xmas, as its so close to home yet feels so far away, we even came home looking like wed been on holiday! We met mascot toby and made our own bears. We heald reptiles and bunny's. Tho we did make a dash for it when the snakes n tarantula came out. But it really was a great few days away.
Lovely hotel, old tired but its nice. Had so much to do, my 10yr old wasnt board once. Allday and evening. The beds were a but lumpy. The pool was way to high in clorine it burnt my eye balls, and was even stronger in the jacuzzi, which on day two was extremely hot. The steam room didnt have the eucalyptus, which is a shame as really does make a difference. The out door pool was cold as ice!! I jumped in and couldnt get out fast enough, i then suffed with my chest cramping after for a short while. I really dont know how the kids handled it. The food had a little to be desired for, but was fine for a few days. We didnt want to venture much. BUT All in all, we will be going back, and probably for xmas, as its so close to home yet feels so far away, we even came home looking like wed been on holiday! We met mascot toby and made our own bears. We heald reptiles and bunny's. Tho we did make a dash for it when the snakes n tarantula came out. But it really was a great few days away.
10
Michael
23 ago 2025
·
Se alojó 2 noches
Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones sobre la limpieza son variadas: varios huéspedes encontraron el hotel y las habitaciones limpias, mientras que otros informaron de olores y fallos en el servicio de habitaciones, incluyendo alfombrillas de baño mohosas, baños/ventanas sucios y objetos que se habían olvidado de estancias anteriores.
Reseñas de huéspedes relacionadas
10
Nisabel
25 jul 2024
·
Se alojó 2 noches
The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
The property was clean and tidy. It was very quiet and the services provided were amazing. The pool is free for guests of the hotel and it was just relaxing and the games room was great entertainment I didn’t even need to leave the hotel!!
8
Mike
27 oct 2023
·
Se alojó 4 noches
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
10
Judi
22 jul 2023
·
Se alojó 1 noche
very large lots of facilities very clean and pleasant staff
very large lots of facilities very clean and pleasant staff
8
Christine
8 sept 2024
·
Se alojó 1 noche
Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
6
Tom
31 may 2025
·
Se alojó 6 noches
If you don’t mind a tired and noisy hotel in need of some love and attention then this is fine. The room was clean, albeit very basic. The mattress was very soft. The sounds of doors banging in the corridors seemed to echo very loudly and there were constant streams of people making a lot of noise out side the from entrance (my room was on the 2nd floor overlooking the entrance). On Friday morning there was a laundry delivery at around 6am that woke me. All in all a good cheap hotel. I guess you get what you pay for and I did not pay much as I just needed a place to sleep.
If you don’t mind a tired and noisy hotel in need of some love and attention then this is fine. The room was clean, albeit very basic. The mattress was very soft. The sounds of doors banging in the corridors seemed to echo very loudly and there were constant streams of people making a lot of noise out side the from entrance (my room was on the 2nd floor overlooking the entrance). On Friday morning there was a laundry delivery at around 6am that woke me. All in all a good cheap hotel. I guess you get what you pay for and I did not pay much as I just needed a place to sleep.
2
Sarah
16 abr 2023
·
Se alojó 2 noches
We have been to the DLH in the past and enjoyed our stay. But really upset with this hotel complex now! The hotel complex has always been busy and well used. But the Carlton has seen much better days. The reception staff were friendly when checking in but the whole hotel is stifling hot!! When opening the bedroom door the heat inside was very uncomfortable, but we were going to enjoy our time what ever happened so just opened the window about 3 inches as that was all that was permitted as the window frame have been screwed to limit the opening. Used the the shower the bath matt also had mould present on it. But after getting ready for bed we all led on our beds and realised this might not be so easy!! For 4 hours all four of us tried very hard to fall asleep but to no avail with mattresses that probably should’ve been replaced 20 years ago no one could sleep the beds were like a bag of cement with large old springs sticking into you bodies. Not one bed but all three!! The room was stifling with the curtains open to try and get what air there was into the room, trying to lay on top of the duvets to soften the mattresses really didn’t help as if you moved you just felt and heard the springs. So after packing our things in the middle of the night and telling the night porter we couldn’t physically sleep in our room, he offered to help us with our suitcases. We lost out on our precious few days as a family and the hotel gained money for a night we shouldn’t have had to pay for.
We have been to the DLH in the past and enjoyed our stay. But really upset with this hotel complex now! The hotel complex has always been busy and well used. But the Carlton has seen much better days. The reception staff were friendly when checking in but the whole hotel is stifling hot!! When opening the bedroom door the heat inside was very uncomfortable, but we were going to enjoy our time what ever happened so just opened the window about 3 inches as that was all that was permitted as the window frame have been screwed to limit the opening. Used the the shower the bath matt also had mould present on it. But after getting ready for bed we all led on our beds and realised this might not be so easy!! For 4 hours all four of us tried very hard to fall asleep but to no avail with mattresses that probably should’ve been replaced 20 years ago no one could sleep the beds were like a bag of cement with large old springs sticking into you bodies. Not one bed but all three!! The room was stifling with the curtains open to try and get what air there was into the room, trying to lay on top of the duvets to soften the mattresses really didn’t help as if you moved you just felt and heard the springs. So after packing our things in the middle of the night and telling the night porter we couldn’t physically sleep in our room, he offered to help us with our suitcases. We lost out on our precious few days as a family and the hotel gained money for a night we shouldn’t have had to pay for.
6
Wayne
22 ago 2023
·
Se alojó 3 noches
Found a pair of underpants down the side of the bed and broken chocolate biscuits all over the floor after waiting till 3 to check in so the cleaners could do their job??? And breakfast wasn’t as good as it used to be. Apart from that we enjoyed it.
Found a pair of underpants down the side of the bed and broken chocolate biscuits all over the floor after waiting till 3 to check in so the cleaners could do their job??? And breakfast wasn’t as good as it used to be. Apart from that we enjoyed it.
6
Gurdip
19 feb 2024
·
Se alojó 2 noches
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
2
Mariana
14 sept 2025
·
Se alojó 1 noche
Uncomfortable bed, no option of fresh air because windows didn’t open. bad smell. (Old peoples home)
Uncomfortable bed, no option of fresh air because windows didn’t open. bad smell. (Old peoples home)
10
Michael
23 ago 2025
·
Se alojó 2 noches
Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son anticuadas y tienen un confort variable; muchos mencionan colchones muy duros o hundidos y espacio limitado en algunas habitaciones familiares. El calor es un problema recurrente debido a la ventilación restringida y la falta de aire acondicionado, y algunos huéspedes notaron ruido procedente de los pasillos o de los vecinos.
Reseñas de huéspedes relacionadas
8
Pippa
7 ago 2025
·
Se alojó 3 noches
Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.
Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.
6
Krutika
2 jun 2023
·
Se alojó 3 noches
It was a good holiday in TLH Carlton . Facilities are good. Kids had fun. Due to hot climate, it was difficult to sleep without AC. AC would have been better in rooms.
It was a good holiday in TLH Carlton . Facilities are good. Kids had fun. Due to hot climate, it was difficult to sleep without AC. AC would have been better in rooms.
6
Tom
31 may 2025
·
Se alojó 6 noches
If you don’t mind a tired and noisy hotel in need of some love and attention then this is fine. The room was clean, albeit very basic. The mattress was very soft. The sounds of doors banging in the corridors seemed to echo very loudly and there were constant streams of people making a lot of noise out side the from entrance (my room was on the 2nd floor overlooking the entrance). On Friday morning there was a laundry delivery at around 6am that woke me. All in all a good cheap hotel. I guess you get what you pay for and I did not pay much as I just needed a place to sleep.
If you don’t mind a tired and noisy hotel in need of some love and attention then this is fine. The room was clean, albeit very basic. The mattress was very soft. The sounds of doors banging in the corridors seemed to echo very loudly and there were constant streams of people making a lot of noise out side the from entrance (my room was on the 2nd floor overlooking the entrance). On Friday morning there was a laundry delivery at around 6am that woke me. All in all a good cheap hotel. I guess you get what you pay for and I did not pay much as I just needed a place to sleep.
2
Sarah
16 abr 2023
·
Se alojó 2 noches
We have been to the DLH in the past and enjoyed our stay. But really upset with this hotel complex now! The hotel complex has always been busy and well used. But the Carlton has seen much better days. The reception staff were friendly when checking in but the whole hotel is stifling hot!! When opening the bedroom door the heat inside was very uncomfortable, but we were going to enjoy our time what ever happened so just opened the window about 3 inches as that was all that was permitted as the window frame have been screwed to limit the opening. Used the the shower the bath matt also had mould present on it. But after getting ready for bed we all led on our beds and realised this might not be so easy!! For 4 hours all four of us tried very hard to fall asleep but to no avail with mattresses that probably should’ve been replaced 20 years ago no one could sleep the beds were like a bag of cement with large old springs sticking into you bodies. Not one bed but all three!! The room was stifling with the curtains open to try and get what air there was into the room, trying to lay on top of the duvets to soften the mattresses really didn’t help as if you moved you just felt and heard the springs. So after packing our things in the middle of the night and telling the night porter we couldn’t physically sleep in our room, he offered to help us with our suitcases. We lost out on our precious few days as a family and the hotel gained money for a night we shouldn’t have had to pay for.
We have been to the DLH in the past and enjoyed our stay. But really upset with this hotel complex now! The hotel complex has always been busy and well used. But the Carlton has seen much better days. The reception staff were friendly when checking in but the whole hotel is stifling hot!! When opening the bedroom door the heat inside was very uncomfortable, but we were going to enjoy our time what ever happened so just opened the window about 3 inches as that was all that was permitted as the window frame have been screwed to limit the opening. Used the the shower the bath matt also had mould present on it. But after getting ready for bed we all led on our beds and realised this might not be so easy!! For 4 hours all four of us tried very hard to fall asleep but to no avail with mattresses that probably should’ve been replaced 20 years ago no one could sleep the beds were like a bag of cement with large old springs sticking into you bodies. Not one bed but all three!! The room was stifling with the curtains open to try and get what air there was into the room, trying to lay on top of the duvets to soften the mattresses really didn’t help as if you moved you just felt and heard the springs. So after packing our things in the middle of the night and telling the night porter we couldn’t physically sleep in our room, he offered to help us with our suitcases. We lost out on our precious few days as a family and the hotel gained money for a night we shouldn’t have had to pay for.
4
Justine
10 jul 2023
·
Se alojó 2 noches
Rock hard beds Fire alarm went off at 515am all had to go out in nightwear, no staff anywhere to be seen, no explanation given, all back in again ten mins later. Drunk / deranged people in room next door arguing, shouting, banging doors all night. Staff on reception not very friendly.
Rock hard beds Fire alarm went off at 515am all had to go out in nightwear, no staff anywhere to be seen, no explanation given, all back in again ten mins later. Drunk / deranged people in room next door arguing, shouting, banging doors all night. Staff on reception not very friendly.
10
Matt
11 sept 2024
·
Se alojó 3 noches
Always love staying at TLH but could do with a spruce up. The shower pressure was really low but that only bothered me.
Always love staying at TLH but could do with a spruce up. The shower pressure was really low but that only bothered me.
8
amina
2 jun 2025
·
Se alojó 3 noches
We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
8
Susan
5 abr 2024
·
Se alojó 2 noches
The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
10
Gemma
22 ago 2025
·
Se alojó 3 noches
Lovely hotel, old tired but its nice. Had so much to do, my 10yr old wasnt board once. Allday and evening. The beds were a but lumpy. The pool was way to high in clorine it burnt my eye balls, and was even stronger in the jacuzzi, which on day two was extremely hot. The steam room didnt have the eucalyptus, which is a shame as really does make a difference. The out door pool was cold as ice!! I jumped in and couldnt get out fast enough, i then suffed with my chest cramping after for a short while. I really dont know how the kids handled it. The food had a little to be desired for, but was fine for a few days. We didnt want to venture much. BUT All in all, we will be going back, and probably for xmas, as its so close to home yet feels so far away, we even came home looking like wed been on holiday! We met mascot toby and made our own bears. We heald reptiles and bunny's. Tho we did make a dash for it when the snakes n tarantula came out. But it really was a great few days away.
Lovely hotel, old tired but its nice. Had so much to do, my 10yr old wasnt board once. Allday and evening. The beds were a but lumpy. The pool was way to high in clorine it burnt my eye balls, and was even stronger in the jacuzzi, which on day two was extremely hot. The steam room didnt have the eucalyptus, which is a shame as really does make a difference. The out door pool was cold as ice!! I jumped in and couldnt get out fast enough, i then suffed with my chest cramping after for a short while. I really dont know how the kids handled it. The food had a little to be desired for, but was fine for a few days. We didnt want to venture much. BUT All in all, we will be going back, and probably for xmas, as its so close to home yet feels so far away, we even came home looking like wed been on holiday! We met mascot toby and made our own bears. We heald reptiles and bunny's. Tho we did make a dash for it when the snakes n tarantula came out. But it really was a great few days away.
2
Mariana
14 sept 2025
·
Se alojó 1 noche
Uncomfortable bed, no option of fresh air because windows didn’t open. bad smell. (Old peoples home)
Uncomfortable bed, no option of fresh air because windows didn’t open. bad smell. (Old peoples home)
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe a menudo como amable y servicial. Sin embargo, algunos experimentaron una comunicación poco acogedora o respuestas insatisfactorias, y algunos citaron frustrantes normas de pago en el restaurante o una ayuda limitada durante una alarma de incendio.
Reseñas de huéspedes relacionadas
8
Tracy
8 ago 2025
·
Se alojó 4 noches
The bed was comfy but it wasn't big enough for my partner and myself. If your a vegetarian/ vegan like myself the food options you can purchase within the complex is very limited so you have to walk into the town centre to get what you're looking for. Staff are very friendly and helpful and the entertainment is good in the evenings. We've stayed here 4or 5 times.
The bed was comfy but it wasn't big enough for my partner and myself. If your a vegetarian/ vegan like myself the food options you can purchase within the complex is very limited so you have to walk into the town centre to get what you're looking for. Staff are very friendly and helpful and the entertainment is good in the evenings. We've stayed here 4or 5 times.
4
Haylee
20 jul 2025
·
Se alojó 2 noches
Hotel rooms absolutely boiling hot no fan provided until asked. Staff could be more approachable and polite, very cold and stand off ish. Sign stated leave towels in bath if new ones needed, new ones never came.
Hotel rooms absolutely boiling hot no fan provided until asked. Staff could be more approachable and polite, very cold and stand off ish. Sign stated leave towels in bath if new ones needed, new ones never came.
8
Julie
9 ago 2025
·
Se alojó 3 noches
The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
4
Justine
10 jul 2023
·
Se alojó 2 noches
Rock hard beds Fire alarm went off at 515am all had to go out in nightwear, no staff anywhere to be seen, no explanation given, all back in again ten mins later. Drunk / deranged people in room next door arguing, shouting, banging doors all night. Staff on reception not very friendly.
Rock hard beds Fire alarm went off at 515am all had to go out in nightwear, no staff anywhere to be seen, no explanation given, all back in again ten mins later. Drunk / deranged people in room next door arguing, shouting, banging doors all night. Staff on reception not very friendly.
10
Jade
18 abr 2025
·
Se alojó 4 noches
We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
8
amina
2 jun 2025
·
Se alojó 3 noches
We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
8
Gennaro Aldo
18 jul 2025
·
Se alojó 3 noches
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
8
A
13 abr 2023
·
Se alojó 3 noches
The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
4
Sweetie
11 ago 2024
·
Se alojó 3 noches
Staff is not good in communication. Very expensive hotel as it mentioned about spa, massage and so many things included with this hotel but unfortunately we are not happy because they are charging extra for any extra activities....not worth staying there
Staff is not good in communication. Very expensive hotel as it mentioned about spa, massage and so many things included with this hotel but unfortunately we are not happy because they are charging extra for any extra activities....not worth staying there
10
Michael
23 ago 2025
·
Se alojó 2 noches
Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
Amazing facilites. Plenty for the kids to do. Really clean with friendly staff. Only minor complaint i have is the wait for drinks at the main bar. Highly recommend for a family break
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para la playa y el centro de la ciudad, con muchas comodidades a poca distancia a pie. Un huésped encontró que la propiedad estaba mal señalizada a su llegada.
Reseñas de huéspedes relacionadas
6
Evelyn
25 may 2025
·
Se alojó 2 noches
The property was situated in a good place the spar was a good addition for the hotel
The property was situated in a good place the spar was a good addition for the hotel
8
Pippa
7 ago 2025
·
Se alojó 3 noches
Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.
Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.
8
Julie
9 ago 2025
·
Se alojó 3 noches
The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
The Carlton hotel is in a great location within walking distance of the beach and nearby shops and places to eat. Staff very friendly and helpful. I stayed in the Toorak last year and had a lovely time. The only recommendation I would make is the property would benefit greatly from a bit of an update which is much needed.
10
Jade
18 abr 2025
·
Se alojó 4 noches
We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
We came from the west midlands to torquay, 2 adults and 2 children aged 10 and 6. This hotel was perfect for us all. The kids always had something to do. We had 1 day of bad weather but we didnt care as there were alot to do in the hotel. My youngest (staying with me and my partner) went to the toby club and did somr clay making with matt who was lovely whilst my eldest went down to the bunker and went off with a few other children and the lady who ran the club. He loved it and we felt ok leaving him. The swimming was amazing, we went a few times, i used the sauna and steam room and loved it. Staff were lovely wherever we went. Around torquay is lovely too, we loved the crab catching which is a must to do. Overall we would definitely stay here again when we come back to Torquay.
8
Gennaro Aldo
18 jul 2025
·
Se alojó 3 noches
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
6
Gurdip
19 feb 2024
·
Se alojó 2 noches
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
8
Susan
5 abr 2024
·
Se alojó 2 noches
The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida en el recinto es generalmente buena, con varias menciones positivas para el Aztec Bistro y el desayuno, pero las opiniones sobre la calidad del desayuno son variadas. Algunos huéspedes informaron de un servicio lento en el bar y políticas de pago restrictivas o confusas en el restaurante.
Reseñas de huéspedes relacionadas
8
Mike
27 oct 2023
·
Se alojó 4 noches
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
We have stayed at the Derwent a few years back so we knew what to expect when we booked the Carlton, the hotel is very clean and bed was comfortable but the rooms are dated but have what you need for your stay. Staff are friendly and helpful, breakfast was good.
10
Avril
16 ago 2023
·
Se alojó 5 noches
Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
Facilities, food and staff were amazing. Great activities on site. I will definitely returned. LOVE Torquay!!!
8
Pippa
7 ago 2025
·
Se alojó 3 noches
Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.
Apon arrival the Carlton hotel is not well signposted from the main road, but we stumbled apon it. First impressions were okay,just a bit tired looking, apart from the car park being quite small and £10 a night. We had a family of four bedroom, and it had just enough room in it to walk around the 3 beds but that was it. It was a bit too cosy for us! (our children are 10 & 13) Although saying that there was plenty of storage space, plenty of hangers in the wadrobe, extra pillows ect. The beds are HARD! Both me and my other half, came home with bad backs. The pillows are also quite hard and flat. The room was very hot, a fan had been provided but it wasnt enough with 4 of us sleeping in a small room. The bathroom had everything expected but it was very tired! One big frustration for us was not enough plug sockets, and none beside the beds! The resort itself was good, its big, loads to do! Pool was nice, the family pool is very warm! Changing rooms again tired, but clean enough. The Aztec bistro food was brilliant, although bar service can be slow at peak times. Plenty of entertainment on offer, but we only did bingo and the arcades. In summary we would possibly stay again for the right price.The resort was overall good, but the bedroom really let down the stay for us.
8
Christine
8 sept 2024
·
Se alojó 1 noche
Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
Overall a good hotel, clean and comfy. Breakfast was good and available. Only down side was that there weren’t any glasses in the room for water.
6
Wayne
22 ago 2023
·
Se alojó 3 noches
Found a pair of underpants down the side of the bed and broken chocolate biscuits all over the floor after waiting till 3 to check in so the cleaners could do their job??? And breakfast wasn’t as good as it used to be. Apart from that we enjoyed it.
Found a pair of underpants down the side of the bed and broken chocolate biscuits all over the floor after waiting till 3 to check in so the cleaners could do their job??? And breakfast wasn’t as good as it used to be. Apart from that we enjoyed it.
8
amina
2 jun 2025
·
Se alojó 3 noches
We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
We had a wonderful weekend as a family of four, staying in a one-bedroom apartment. Although we slept on a sofa bed in the lounge area, which wasn't very comfortable, perhaps investing in a new sofa would help. The kitchen was well-equipped with an oven and a large fridge-freezer. The leisure facilities were impressive, featuring several pools as well as a hot steam room and sauna. While we didn't dine at the restaurant, we enjoyed a couple of drinks there, although they were a bit pricey, prompting us to venture out for food and drinks on most days. We ordered from Deliveroo on the first evening, which was quite convenient, and we also had an amazing curry at a restaurant called Tariks, located on the road from Torquay to Paignton. Although the exterior didn't seem glamorous, the food quality was exceptional. While the hotel itself is somewhat dated, it served perfectly as a base for our stay. The staff were welcoming and friendly, always available to provide helpful information. We would definitely consider staying here again.
8
Gennaro Aldo
18 jul 2025
·
Se alojó 3 noches
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
The resort is fantastic. Great facilities. The room was excellent with a fantastic sea view. Staff were generally helpful and food good. Not great service in the Carlton hotel restaurant. Kept being pestered to pay immediately and werent given the option to have two or three courses. Had to decide up front and pay accordingly and werent allowed to have option for third course. Food was good though and generous portions..
8
A
13 abr 2023
·
Se alojó 3 noches
The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
The Carlton is lovely hotel a little dated but that’s Torquay. Has super facilities pools gym spa. Entertainment throughout the day and night. Food was great and staff very professional so helpful
6
Gurdip
19 feb 2024
·
Se alojó 2 noches
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
First good things, the staff are nice n helpful, location is good if you want to spend time near beach and enjoy nearby amenties, bingo, entertainment were nice but no food allowed there, only drinks! Though food at Aztec bar was nice. pool and spa facilities were good, on first day, the pool water was very cold, 2nd day was less cold. Enjoyed firey n cold spa treatment (extra charges). Parking is free only if book directly with TLH(i saw a big sign in their sister hotel), non tlh bookings are to pay £10 per day, which adds up eq if you staying 5 days, i.e extra £50! Re: room, Our given room looked really old, tiles broken, door handle broken, some horrible smell, so we requested to change our room, the reception staff was helpful and offered us different room, this was little bigger n fresh, but same old tired room, broken bathroom tiles, black brown dirt mould around toilet seat, dirty windows, bathroom needs demolition and rebuilt,when walking around room n hotel squeaking noisy woods. Hotel decor is really old except the reception area, which seems to be recently renovated n looks nice compared to the rest of the hotel.
8
Susan
5 abr 2024
·
Se alojó 2 noches
The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
The location is very good next to city centre I didn’t like the bed was so uncomfortable and the room was so warm couldn’t put down the temperature and the breakfast wasn’t good it was poor and no much choice
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Trace
la semana pasada
·
Se alojó 3 noches
Lovely clean hotel lovely staff and great breakfast only downfall one off the lofts wasn’t working but we managed as I have bad legs . Will deffo go again
Lovely clean hotel lovely staff and great breakfast only downfall one off the lofts wasn’t working but we managed as I have bad legs . Will deffo go again
6
geraint
la semana pasada
·
Se alojó 2 noches
It's been around 4 years since we last stayed. Nothing has changed. Facilities are excellent. But hotel is in need of a refresh/refurb as hotel is outdated and tatty. Mattress was again terrible and needs replacing. Spa is good we did the fire and ice though the steam room smelt musty. Didnt really use the rest of facilities. Breakfast was oksome elements over cooked.
It's been around 4 years since we last stayed. Nothing has changed. Facilities are excellent. But hotel is in need of a refresh/refurb as hotel is outdated and tatty. Mattress was again terrible and needs replacing. Spa is good we did the fire and ice though the steam room smelt musty. Didnt really use the rest of facilities. Breakfast was oksome elements over cooked.
8
William
hace 4 semanas
·
Se alojó 5 noches
Great amenities. Hotel looks a bit jaded around the edges. Great location. Helpful staff.
Great amenities. Hotel looks a bit jaded around the edges. Great location. Helpful staff.
8
Mohammed
5 sept 2026
·
Se alojó 5 noches
Good one, not to close to the beach but good swimming pool , steam room
Good one, not to close to the beach but good swimming pool , steam room
2
Cheryl
1 sept 2026
·
Se alojó 1 noche
Some staff were nice rest where just rude.....had to keep asking for our food in the restaurant despite us pre booking and paying also had to keep asking for our breakfast items and waiting around for bread and then being looked at if we were an inconvenience. Mould in bathrooms very much in need of updating such a shame because pictures on line are definitely not correct
Some staff were nice rest where just rude.....had to keep asking for our food in the restaurant despite us pre booking and paying also had to keep asking for our breakfast items and waiting around for bread and then being looked at if we were an inconvenience. Mould in bathrooms very much in need of updating such a shame because pictures on line are definitely not correct
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-09: 103.23522789611818USD
- 2026-10-10: 89.84587704238892USD
- 2026-10-11: 88.20307750549317USD
- 2026-10-12: NO DATA
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 138.10304399261474USD
- 2026-10-24: 138.10304399261474USD
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: 124.48512363052369USD
- 2026-11-07: 122.25870345306397USD
- 2026-11-08: 128.46479894866945USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 110.81315070800783USD
- 2026-11-28: 110.81315070800783USD
- 2026-11-29: 110.68345533294678USD
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: NO DATA
- 2026-12-07: NO DATA
- 2026-12-08: NO DATA
- 2026-12-09: NO DATA
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Transacciones sin efectivo disponibles
- No se garantiza la disponibilidad de habitaciones sin ruidos.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo y barreras de seguridad en las ventanas.
- La piscina de temporada abre de mayo a septiembre.
- Piscina disponible de 07:00 a 21:00.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Desayuno completo: 12.95 GBP por adulto y 7.95 GBP por menor (precio aproximado)
- Aparcamiento al aire libre: 10 GBP por día.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de tintorería
Pistas de tenis
Actividades
Piscina
Pistas de tenis
Jardín
Billares
Zona de juegos
Piscina cubierta
Piscina al aire libre
Piscina climatizada al aire libre
Música en directo
Evening Entertainment
Pool (Indoor)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Servicios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Bingo
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Mesas y zona de picnic
Comidas para llevar
Máquinas expendedoras
Habitación familiar
Beach Sun Loungers
Valla alrededor de la piscina
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito